Profile. Portugal & Cape Verde.

Transcription

1 Profile. Portugal & Cape Verde.

2 We design innovative solutions that meet the ever changing demands of our customers in all our destinations and reliable partnership We never remain static. As the leading DMC in Cape Verde we know we have to stay fresh, agile and alert to drive success for our customers and create memorable experiences. We continually innovate and develop our destination product portfolio to create clear synergies between the market demand and the destination offer. We are all about providing added value to the customers, providing tailor-made solutions, creative experiences and a wide range of supreme services. We continuously develop new product lines and are currently situated in 5 local offices in Portugal and 2 local offices in Cape Verde. Edifício TUI, Lote 2, Monte da Ria Faro, Portugal Contact Person: Duarte Correia Telephone: portugal@destinationservices.com

3 Passionate and knowledgeable Passionate and knowledgeable. Our teams continuously search for new products, experiences and creative ways to showcase the exciting areas that our region has to offer. We have more than 150 employees in Portugal and 70 on Cape Verde, that are passionate and knowledgeable about our destinations. Our specialist teams offer expertise and dedication combining in services to cater for all markets. Our products English French German Italian Portuguese Dutch Spanish Guides þ þ þ o o þ o Offices þ þ þ o o þ o Our expertise Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence Multi-country programmes: Maderia Porto santo Azores Ilha do Sal Ihla do Boavista Adventure Culture Deluxe Gastronomy Golf Nature Religion River Cruises Wedding Wellness Head office Portugal 1. Faro 3 Branch offices Portugal 2. Lisbon 3. Porto 4. Funchal 5. Ponta Delgada 5 Portugal 2 Spain Branch offices Cape Verde 6. Santa Maria 7. Sal Rei 6 7 Cape Verde 4 1

4 Our local experts Profile. East Africa. Exceptional destination management.

5 Colourful tribal culture, mountains, deserts, beaches, coral reefs and wildlife attractions all create a magical experience in Kenya and Tanzania. Our vision is to provide exceptional destination management to travel professionals, through development of our staff, continual infrastructure investment and strategic parternships with agents. ARP Travel Group is widely recognised as the leading DMC in East Africa. Our network of companies, consisting of Alpha Travel in London, Pollman s Tours and Safaris in Kenya and Ranger Safaris in Tanzania offer a seamless operation in this region. With a large modern fleet of safari vehicles, we have the ability to cater for a variety of needs. We also have specialised teams designing programmes for weddings, honeymoons, bird watching and even sport training safaris. The company has grown to become one of the leading and most respected travel companies in East Africa. Our experienced team of over 550 employees can help organise a single destination programme or a pan African experience. The dedication of our employees ensures a smooth operation. The special attention given to the continuous training of our guides and drivers helps to create a local experience on all our programmes. 98 Bessborough Road, Harrow, Middlesex, HA1 3DH, England, United Kingdom Contact Person: Taqi Moledina Telephone: + 44 (0) eastafrica@destinationservices.com

6 Passionate and knowledgeable Communit care en a Our staff speak a number of languages within dedicated departments to cater for all markets. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence Multi-country programmes: Kenya Tanzania Uganda Rwanda Guaranteed departures in: All languages English French German Italian Portuguese Russian Spanish Guides þ þ þ þ o o þ Offices þ þ o o þ o o Our expertise Adventure Culture Deluxe oneymoon Nature Safari Wedding Pollman s ours and afaris are involved in the following initiatives Huruma Child Parenting Centre hurumacentre.org The uruma Centre s mission is to promote the welfare of children and ensure that each disadvantaged and vulnerable child lives their life to the fullest by empowering them socially, psychologically and physically. savo reen nitiative futouris.org This initiative aims to help biodiversity conservation within the Tsavo ecosystem whilst helping enhance the habitat in the greater Taita ills landscape through community participation and awareness. MEA Medical and Educational Aid meak.org MEAK organises and funds medical and surgical missions in the elds of paediatric cardiac surgery, thoracic surgery, ophthalmology and orthopedics. Our coverage includes Rwanda, Uganda and Ethiopia and we have rep. offices in North Ethiopia Communit care an ania America and France. Branch offices en a 1. Diani 2. Malindi Branch offices an ania 1. Arusha 2. Dar es Salaam 3. Mo basa 4. airobi 3. ili an aro 4. an ibar x Rwanda Burundi Uganda Tanzania Kenya anger afaris are involved in the following initiatives Children for Children s future Arusha (CCF) Children of Arusha and the surrounding communities who have been orphaned or nd themselves on the street have the chance to improve their lives with the help of Children for Children s Future. Their drop-in centre in Arusha provides the rst line of relief by offering shelter, food, basic medical treatment and education. Ranger Safaris supports CCF by sponsoring a number of youth with boarding school fees. We also arrange visits to the centres for travellers, as part of our family safaris. Proceeds from these visits help with their on-going activities. Tumaini Children Foundation tuchifo.com Tumaini Children s Foundation is a not for pro t, charitable organisation Zambia dedicated to the care support and education of orphaned children in and around Usa River, Arusha, Tanzania.

7 Our local experts Profile. Eg pt. A great place for contrasts.

8 Over ears of experience in the tourism industr Our vision exempli es the group s pioneer spirit of constantly developing new destinations and diversifying its tourism product. With a vision to create complete resort experiences, Travco Group continues to mastermind large-scale resorts that are added to the world s tourism map as new destinations in their own right. Over the last thirty-four years, Travco Travel not only specialised in beach holidays, but a multitude of facilities and services within the travel, tourism and hospitality sector across Egypt and the Middle East. Our strong presence owes itself to a history of service excellence, a far-reaching network of partners, forwardthinking vision and a global business outlook. We are able to customise practically every type of tour and group package, from desert safari trips and enticing resort holidays, to special and creative packages. Our team not only offers a high uality service to all our clients, but is also renowned for its professional, dedicated and multilingual workforce. Trav co Center, 26 th J uly Corridor, S heik h Zay ed City, G iz a, Egy pt Contact Person: Khaled Koraa Telephone: eg pt@destinationservices.com

9 Passionate and knowledgeable ealible standards ensured b strict policies Arabic, the national language is one of the main languages spoken in our offices. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence Head office 1. Cairo (x2) Branch offices 2. Aswan 3. Hurghada (x2) 4. Luxor 5. Marsa Alam 6. Mersa Matruh 7. Sharm El Sheikh 8. Taba English French German Italian Portuguese Russian Spanish Guides þ þ þ þ þ þ þ Offices þ þ þ þ o þ þ Our expertise Adventure Culture Golf Religion River Cruises Sport 6 Egypt Israel 8 Saudi Arabia Our eet Travco owns and operates a eet of 1000 different sized tourist transport vehicles, offering a wide selection of deluxe coaches, SUVs and Sedans for individual rentals. The vehicles are dispatched and controlled through the computerised central bus reservation system installed at Travco s service branches located in all major cities. Our cruises Travcotels is Egypt s largest specialist Nile cruise company. The romance and sheer wonder of a Nile cruise holiday can be experienced in supreme luxury on any of Travco s opulent eet of 20 Nile Cruises. Experience an opportunity of a lifetime. Take an inspiring trip into the fascinating past and enjoy the dazzling sites in the luxurious comfort, safety and security of one of the most modern and best e uipped Nile cruise eets in Egypt. travcotels.com Our desert camp Travco is well e uipped and can organise, erect and assemble desert camps in accordance with the re uirements, route and location of interest. Travco utilises the latest in camping e uipment and gear to cater for any group whatever its size. Our hotels The group own and operate hotels and resorts in the premier tourist destinations in Egypt including Luxor, urghada, Ein El Sokhna, Sharm El Sheikh, Dahab, Marsa Alam, Safaga, Marsa Matrouh and the Western Desert. We own three brands within the hotel sector

10 Our local experts Profile. srael. halom let us show ou the wonders of srael.

11 We provide flexible & competitive travel solutions Our vision is for every single visitor to leave our country with a life changing memory. In terms of professionalism and the quality of services provided, we are considered among the most successful inbound operators in Israel. We have a wealth of experience in the tourism industry and many assets of an established organisation, such as security, reliability, quality and competitive prices. Whether your clients are looking for a pilgrim or study tour, or even a wellness trip, we are able to customise an itinerary that will best suit their needs. Our extensive knowledge of the destination, expertise and dedication to maintain the highest standards ensuring your clients have an unforgettable journey. Our team of experienced and professional staff are equipped with the expertise to deal with varying client requirements and are able to cater for all budgets. We have 20 multilingual and well-trained team members. 1 Hasharon Street, Airport City, 70100, Israel Contact Person: Yaffa Maor Telephone: israel@destinationservices.com

12 Passionate and knowledgeable eliable standards ensured b strict policies All our staff speak ebrew, the national language. The list below show all the other languages spoken by our multi-lingual staff. In addition we re able to provide guides in most major languages upon re uest. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence Multi-country programmes: Israel Jordan Egypt Dubai English Polish French Italian Romanian German Portuguese Dutch Russian Swedish Spanish Guides þ þ þ þ þ þ þ þ þ þ þ Offices þ o þ o o þ þ o o o þ Our expertise Adventure Culture Education Gastronomy Nature Religion Wellness Honeymooners Deluxe ncreasing the reforestation We with Neot Kedumim Biblical Nature Reserve to increase reforestation. oliday Travel is including a tree planting ceremony in new programmes. Neot Kedumim is a non-pro t organisation where you can see and experience the land of the Bible as it was during the time of the Bible. Planting trees in Israel is an old tradition that was especially important when the rst Jewish se lers at the end of the 1 th Century found a desolated land. We are proud to be part of this national effort. We offer guaranteed departures in the following languages: English, Spanish, French, German, Italian, Dutch, Portuguese, Russian. Syria Head office 1. Tel Aviv Branch offices 2. Eilat Israel Jordan Egypt

13 Our local experts Profile. ordan. reathtaking and misterious sights.

14 Providing diverse and unrivalled travel solutions Our vision and long-term business outlook within Travco Group is to consistentantly seek out the latest and most effective technologies to assist our operations. We strive for the highest uality in all aspects of our business, and work hard to achieve pro table growth in new markets. Over the last thirty-four years, Travco Travel not only specialised in beach holidays, but a multitude of facilities and services within the travel, tourism and hospitality sector across Egypt and the Middle East. We are a comprehensive DMC offering a whole host of diverse and unrivalled travel services in Jordan. We specialise in tailor-made holidays, groups, series, cruises, adventure, responsible and volunteer tourism, eco-tourism and pilgrimage tours. We cater to our guests needs ensuring that our programmes are designed to create unforge able memories. Thanks to our dedicated team of tour operators, Travco Jordan is a leader amongst DMCs. Our multilingual and dedicated team of 0 professionals caters to the needs of all clients no ma er how discerning their re uirements are, always ensuring the delivery of the highest uality of standards. Al S harif N asser Bin J ameel S t # 2, S hmeisani P. O. Box Amman 11194, J ordan Contact Person: Paolo N ocerino Telephone: ordan@destinationservices.com

15 Passionate and knowledgeable Arabic, the national language is one of the main languages spoken in our offices. Our products English French German Italian Portuguese Russian Spanish Guides þ þ þ þ þ þ þ Offices þ þ þ þ o þ o Our expertise Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Multi-country programmes: Jordan Israel Egypt UAE Adventure Culture Deluxe Education Gastronomy Nature Religion Our presence Head office Amman Syria Ira Branch office Aqaba Israel Jordan Saudi Arabia Egypt

16 Our local experts Profile. Mauritius. eaven was copied after Mauritius.

17 All our sta have a vast knowledge of this dream destination Our vision is to be recognised as the most preferred tourism destination management company. We endeavour to provide our clients with a carefree and relaxed experience on our paradise island and ensure the highest uality of service. We strive to ensure that our clients have a memorable holiday experience with SummerTimes. We are the leader in the Mauritian tourism sector. We offer a wide range of services from nature and culture tours to local encounters with people from our island. We have more than 200 employees, some with over 25 years hands-on experience in the sector. Our highly dedicated team of well-trained staff delivers uality tourism services aiming for total customer satisfaction. 5, Av enue Bernardin de S aint Pierre, uatre ornes, Mauritius Contact Person: Rey hannah Khadaroo Telephone: mauritius@destinationservices.com

18 Passionate and knowledgeable ocial responsibilit The list below show all the languages spoken by our multi-lingual staff. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence English French German Italian Portuguese Russian Spanish Guides þ þ þ þ þ þ þ Offices þ þ þ o o o o Our expertise Culture Deluxe Golf oneymoon Nature Sport Wedding Wellness ( auritius ildlife Foundation) We support the foundation s Ile aux Aigre es programme, by offering a donation for every participant joining our excursion on our island. The programme helps ght against the degradation of the Ile aux Aigre es nature reserve, a precious refuge for a wide variety of endangered species. Friends of the n ironment Association We provide funds to help the restoration and conservation of the Martello Tower, a national landmark and cultural heritage site on the west coast of Mauritius, vestige of the British Empire s occupation of the island. ocial de elo ment of uatre ornes We endeavour to help the neighbourhood of uatre Bornes, where our company is located. In this spirit, we provide support to one orphanage, the Cr che Coeur Immacul e de Marie and to one homeless night shelter, Abri de Nuit de St Jean. Head office Quatre Bornes auritius

19 Profile. Morocco.

20 Discover the art of greeting in Morocco. Hospitality is our tradition! Aimed to service professionals, we offer a wide range of services and a global tourist management. Supported by an implied and dynamic team we are also endowed with successful logistic means. We put into practice our knowledge by organizing original and quality stays at competitive prices, for which we guarantee a personalized services. We are leader on the Moroccan market with a network of 4 agencies in the kingdom, prestigious partners and strong international alliances. Avenue Hassan II - BP AGADIR, Morocco Contact Person: Marouane Noussairi Telephone: morocco@destinationservices.com

21 Passionate and knowledgeable Know how and hand in hand together. Supported by 1 0 national and international dynamic employees at key locations through out the country. One to one contact from conception to realization, dedication, motivation, creativity, know how,destination expertise and search for new products and experiences, they will work hand in hand with you to make your holiday unique and memorable. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence English French German Italian Portuguese Russian Spanish Guides þ þ þ þ o o þ Offices þ þ þ o o o þ Our expertise Multi-country programmes: Morocco Andalusia Guaranteed departures in: English French Adventure Culture Deluxe Gastronomy Nature German Religion River Cruises Wellness Head office 1. gadir 4 Branch offices 2. Marra ech 3. Casablanca 4. anger 2 3 Morocco 1 Algeria

22 Our local experts Profile. Oman. nlock the secret of Oman.

23 We are passionate about delivering tailored solutions Our vision is not to get ahead of others, but to get ahead of ourselves, to break our own records, to outstrip our yesterday by our today. Over the last thirty four years, Travco Travel not only specialised in beach holidays, but a multitude of facilities and services within the travel, tourism and hospitality sector across Egypt and the Middle East. With our vast experience and reputation of the group within the region, we can pride ourselves on our innovation and superior service. We offer tailor-made packages, stunning beach resorts, exciting and interesting excursions and bespoke programmes to suite all the needs and varied interests of our clients. In addition, we manage a new eet of vehicles consisting of 4WD land cruisers and limousines. We take great pride in our levels of customer care and our dedication in constantly improving the quality and personal experience that we provide our clients. Al Asf oor Plaz a, 4th F lr, S uite# 401, Al Q urum, Muscat Contact Person: Anuj Bhandari Telephone: oman@destinationservices.com

24 Passionate and knowledgeable Arabic, the national language is one of the main languages spoken in our offices. Our products English French German Italian Portuguese Russian Spanish Guides þ þ þ þ o þ þ Offices þ o þ o o o o Our expertise Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Multi-country programmes: Oman U.A.E. Adventure Culture Deluxe Education Golf Honeymoon Nature River Cruises Sport Our presence Head office Muscat United Arab Emirates Saudi Arabia Oman Yemen

25 Our local experts Profile. outhern Africa. A uni ue and inspiring experience.

26 eading the wa within the tourist industr in outhern Africa Our vision is to become the rst choice destination management company in Southern Africa. ATC has been a leading inbound tour operator for Southern Africa since 1 7. And the rst ISO 001:200 Certi ed tour operator in South Africa. Our professional and inspiring services cover all travel segments from the independence and freedom of a self-drive, to the detailed and structured itinerary of a guided tour. Our company s strengths lie in our creativity, our knowledge of the destination and most importantly in our love for Southern Africa. Our suppliers are carefully selected for their uality and safety standards, which are permanently monitored to ensure that we exceed our guests expectations and when designing travel packages, we focus on our clients individual demands. We enable a smooth operation through our local presence in South Africa and Namibia. With offices based in South Africa and Namibia we have a team of 51 experienced travel specialists 5 in South Africa and 1 in Namibia who are eager to share their passion for Africa. Our staff will always aim to exceed your client s expectations, thus ensuring an enjoyable and eventful experience. 199, L oop S treet, 8001, Cape Town, S outh Af rica Contact Person: Anita S treich Telephone: southa rica@destinationservices.com

27 Passionate and knowledgeable Commitment to our communit Our staff speak a number of languages, below is a list of all the languages our multi-lingual staff are able to speak. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Multi-country programmes: Botswana Mozambi ue Namibia Our presence South Africa ambia imbabwe Lesotho Swaziland Guaranteed departures: English, Polish German Portuguese Our coverage includes Botswana, Mozambi ue, imbabwe, ambia, Lesotho, Swaziland. Head office South frica 1. Cape Town Head office a ibia 1. Windhoe Branch office a ibia 2. Swa op und English French German Italian Polish Portuguese Russian Czech Spanish Guides þ þ þ þ þ þ þ þ þ Offices þ þ þ o o o þ o þ Our expertise Culture Deluxe Gastronomy Golf oneymoon Nature Safari Wellness 2 1 ami ia 1 Botswana outh Africa Lesotho imbabwe As estination er ices local e erts e care a out the communit and the en ironment and as a local leader in the social res onsi ilit e orts e are commi ed to our societ and al a s endea our the de elo ment of di erent ro ects in our destinations. e ha e im lemented arious a s of greening our o ces including rec cling reducing the rinting of a er ling electronicall acti e air ltration s stems and use of s eci c lants in the o ce en ironment. erith etreat Located just outside Stellenbosch in South Africa, Kerith Retreat is a commune which was specially established for mental health patients who do not need critical care, but cannot be released into the community. ikelela Situated in Kayelitsha, Fikelela provides safe and nurturing housing for abandoned, neglected and orphaned children. hino ide Aimed at creating awareness and support in the ght against Rhino poaching. onnenkinderpro ekt amibia The goal of the project is to support and encourage as many disadvantaged girls and boys in the schools as possible, as a good education is one of the keys to a be er future. Current activities include installing solar energy panels at remote schools in Namibia and training workshops for young learners a er they have le school.

28 Our local experts Profile. nited Arab Emirates. A kaleidoscope of attractions.

29 Alwa s striving for excellence & creativit Our vision is to strive for continuous improvement to a ain total customer satisfaction, retain trust and con dence and exceed our customers expectations. Over the last thirty-four years, Travco Travel not only specialised in beach holidays, but a multitude of facilities and services within the travel tourism and hospitality sector across Egypt and the Middle East. Established in 1, Travco Dubai is one of the most established destination management companies in the gulf region. We handle an extensive programme of excursions, special interest groups and bespoke arrangements for all our clients. We manage our own desert campsite enabling the visitors to have a natural touch of Arabian traditions. Additionally, we feature our own eet of vehicles ranging from WDs to limousines. With a creative approach and a ention to detail each of our 170 staff successfully introduces the charm and culture of the region to our visitors. The team of 170 staff displays a wealth of experience and a vast knowledge when designing a custom itinerary. ou can be assured that with a creative approach and a ention to detail our staff will provide the authentic charm and culture of any region to the itinerary. Reem Building, G round L ev el, Zabeel Road, Bur Dubai, P. O. Box: , Dubai, U. A. E. Contact Person: oti Panchmatia Telephone: uae@destinationservices.com

30 Passionate and knowledgeable Arabic, the national language is one of the main languages spoken in our offices. Guides Offices Chinese English French German Italian Japonese Portuguese Russian Spanish þ þ þ þ þ þ þ þ þ þ þ þ þ o þ o þ þ Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence Head office Dubai Branch office Abu Dhabi Multi-country programmes: Jordan Israel Egypt Our expertise Adventure Culture Deluxe Education Gastronomy Nature Religion River Cruises eliable standards ensured b strict policies Our eet Travco owns a eet of luxury vehicles of varying capacities including Toyota Coaster minibuses, luxury coaches and x Safari Jeeps. Our desert camps We have two dedicated campsites in uni ue desert locations. They are located within an hour s drive of the city and beach hotels. Our rst campsite can accommodate from 50 to 1500 guests and the second can accommodate from 20 to 200 guests. Both campsites resemble an authentic Bedouin village where the tents are built with barasti and lined with traditional black and red material. Our guests can experience camel rides, henna design, belly dancing, tanoora dance and original Arabic costume. The campsites all contain authentic spice and vegetable sou s, po ery artifacts and open ame lanterns all combinating to original Middle Eastern Bedouin experience. U.A.E. Oman Saudi Arabia

31 Profile. unisia. urprising and varied intense and endearing.

32 Experience our warm hospitality & benefit from our creativity Our vision is for our clients to find the best tourism products that will exceed their expectations and to have a truly fulfilling experience in Tunisia. We believe that customer focus and great communication is the foundation for a successful destination specialist. We offer an attractive and diverse range of products at very competitive rates, always ensuring that the highest standards are met throughout the process. Covering the entire country with offices in various locations, we strive for programme creativity, operational feasibility, value for money and the realisation of our clients dreams. This ensures complete customer satisfaction. With well-trained, multi-lingual staff and years of experience in exceeding customers expectations, we will help you discover unforgettable experiences that all of Tunisia has to offer. 53 Rue des Minéraux. La Charguia 1, 2035 Tunis, Tunisia Contact Person: Wissem Ben Hassine Telephone: tunisia@destinationservices.com

33 Passionate and knowledgeable eliable standards ensured b strict policies All of our staff speak Arabic, however 7 languages are spoken between the offices and guides. Our products Rep. Services Accommodation Transfers Excursions and tickets Tailor-made round-trips Our presence English French German Italian Portuguese Russian Spanish Guides þ þ þ þ þ þ þ Offices þ þ þ o o o o Our expertise Adventure Culture Golf oneymoon Wellness Our eet In addition we own 25 Jeeps, large coaches, 10 medium sized coaches and 1 small coaches. Our desert camp Our aafrane Camp in Douz is only 2 km. away from the town of Douz. The camp, hidden away among the dunes stretching as far as the eye can see has majestic scenery and is a wonderful host to evening events and parties. Wooden stairs are installed to go up to the great dune to watch the expanse of ne sand and the sublime colours of a sunrise or a sunset. Our camp is a dream location and is perfect for our themed evenings, cocktails, hikes on camel back and uad tours. Head office 1. unis 1 3 Branch offices 2. D erba x 3. Ha a et 4. Mahdia 5. Monastir 6. Sousse 7. n dha Algeria Tunisia 2

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