Community Forum 28 April Resort Management Update

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1 Community Forum 28 April 2016 Resort Management Update

2 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

3 Board Appointments New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 31 December Continuing Board Members Jennifer Hutchison Chairman Andy Evans Member

4 Board Appointments New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 31 December Dr Jacqueline Jennings, Deputy Chairman Experienced Non-Executive Director and Industrial Marketing Executive with a wealth of knowledge in Governance, Investment, Leadership, Risk and Audit. Current expertise lies in corporate oversight, insight and foresight, risk management and strategic direction. Motivated environmental and sustainability consciousness, being very aware that our legacy is inherited by our children. Keen participant in outdoor activities, revelling in both the green and white seasons. Zita Peach Non-Executive Director of Vision Eye Institute Limited and was Chair of the Remuneration Committee; Non-Executive Director at Starpharma Limited and Chair of the Remuneration and Nomination Committee; Non-Executive Director at 4Dx Pty Ltd and Chair of the Remuneration and Nomination Committee; Non-Executive Director at Bionic Vision Technologies Pty Ltd. Has extensive experience across the Asia Pacific region, and growing companies from start-up through to large multinational status. Extensive international experience marketing and conducting major business transactions in multiple markets across the globe.

5 Board Appointments New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 31 December Ian Maxfield Previously held employment as the Manager of Corporate Services at Mt Baw Baw Alpine Resort and as Chair of the Parliamentary Task Force investigating cattle grazing in Alpine National Parks. Involved with many community organisations including being a Director on the Board of Quantum Support Services, Chair of the Organisational Capability Committee and a member of the Audit and Risk Committee. Has established Gippsland Community Engagement, a consultancy business working with community organisations and groups across Gippsland. Michelle Croughan Extensive experience in local and State government as a planner, with a particular focus on the management of the planning system. Manager of Alpine Planning for the State Government for a number of years. Michelle is a Graduate Member of the Australian Institute of Company Directors, has an Honours Degree in Planning and Design at Melbourne University and a Diploma in Business Management at RMIT. Michelle is also a member of the Victorian Coastal Council. Chris Pattas Significant leadership and strategic experience across Strategy, Finance, Sales, Business Development, Marketing, Board, Transformations and Operations for businesses including BI Worldwide, Club Tourism, Lumo Energy, MYOB, Sensis, NEC, Ericsson, Western Port Water, Eastern Health and the City of Boroondara. Non-executive board experience within the health, water and local government sectors. Professional qualifications include an Engineering degree (with honours) and an MBA from the University of Melbourne.

6 Board Appointments New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 31 December Departing Board Members Dean Belle Dr Kate Brooks Bryce Moore John Lithgow Elaine Farrelly

7 Working Groups Board sub-committees: Risk Audit & Finance Committees (RAFC) Future Business Modelling Committee (FBMC) Remuneration Committee (RC) Governance Committee (GC) Water Storage Project Committee (WSPC) Board appointments on external Boards/Committees Buller Arts Association Club Lodge Working Group (CLWG) Mansfield Mt Buller Regional Tourism Association (MMBRTA) Resort Master Plan Steering Group (RMPSG) Summer Strategic Directions Working Group (SSDWG)

8 Working Groups Internal Sub-committees Risk, Audit and Finance Committee (RAFC) Governance Committee Remuneration Committee Future Business Modelling Sub Committee (FBMC) Board Member Appointed Jacqueline Jennings (Chairman) Ian Maxfield Jennifer Hutchison Chris Pattas (Chairman) Jennifer Hutchison Michelle Croughan Jennifer Hutchison Andy Evans Ian Maxfield Andy Evans Jacqueline Jennings Zita Peach External Working Groups Buller Arts Association Club Lodge Working Group (CLWG) Mansfield Mt Buller Regional Tourism Association/High Country Reservations (MMBRTA/HCR) Resort Master Plan Steering Committee Board Member Appointed Jacqueline Jennings (Chairman) (from mid year) Ian Maxfield Jennifer Hutchison (to continue to 2 meetings) Chris Pattas Michelle Croughan Andy Evans Jennifer Hutchison Water Storage Project Subcommittee Andy Evans Michelle Croughan Summer Strategic Directions Working Group (SSDWG) Jacqueline Jennings Zita Peach

9 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

10 Summer Wrap Up Summer Visitor Statistics

11 Summer Statistics Resort Entry Year to Date Week 22

12 Summer Wrap Up Resort Developments and Initiatives

13 Black Forest Walk - Solar LED Lights

14 Digital Signage

15 Athlete s Walk - Heated Path Extension

16 Carpark Resurfacing

17 Sundowner

18 Summit Lodge

19 White Horse Village

20 Kooroora

21 Bella Vista

22 Summer Wrap Up Environmental Results and Initiatives

23 Mountain Pygmy-possums

24 Pest Plant & Animal Control

25 Pest Plant & Animal Control

26 Mt Stirling Hut Rebuilds/Refurbs Mt Stirling Café Trail Works/Maintenance New Winter Activities Fat Bikes Ski Patrol

27 Mt Stirling Hut Rebuilds/Refurbs Mt Stirling Café Trail Works/Maintenance New Winter Activities Fat Bikes Ski Patrol

28 Mt Stirling Hut Rebuilds/Refurbs Mt Stirling Café Trail Works/Maintenance New Winter Activities Fat Bikes Ski Patrol

29 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

30 Snow Vic 2016 Campaign The 2016 Snow Victoria Cooperative Marketing campaign will see a material move to a more appropriate role in the customer buying cycle; from its old position which was in the tactical conversion part of the cycle and often conflicted and/or duplicated individual Resort conversion efforts, to an position earlier in the buying cycle to inform and inspire potential new customers to consider a Victorian Snow experience as part of their overall holiday choices. The Creative campaign will centre around the theme of Nothing Feels Like Snow and will have as its cornerstone a thirty second television commercial that will speak to the identified key market segments (Escape Artists, Variety Hunters, Funatics) of the uniqueness of a snow experience. This aims to reach new markets of potential snow holidaymakers by expressing the feeling you get from experiencing the snow for the first time. The Snow Victoria campaign is Melbourne-focussed, which places Mt Buller in a prime position to capitalise on proximity as its ultimate selling proposition through timing and messaging. A preview of the campaign and TVC will be previewed to Key stakeholders in late May.

31 Snow Vic 2016 Campaign Escape Artists The experience of a road trip to the snow. Funatics Young people enjoying the snow, starting a snowmance. Variety Hunters Mother and daughter sharing time together

32 Mt Buller 2016 Winter Campaign Never miss a moment will be used across Mt Buller s winter advertising and marketing activities for 2016, replacing This is My Buller which has been used for three years. The tagline is designed to highlight Mt Buller s proximity and accessibility i.e. Mt Buller is so close you ll never miss out on making new memories, spending time with the family etc. This also leverages the Snow Victoria campaign concept of Nothing feels like snow, which aims to reach new intrastate markets of snow holidaymakers by expressing the feeling you get from experiencing the snow for the first time. Mt Buller is well-placed to benefit from this by highlighting proximity.

33 Mt Buller 2016 Winter Campaign

34 Mt Buller 2016 Winter Campaign

35 Mt Buller 2016 Winter Campaign TV Melbourne metro and regional via Seven Network & Prime through three-year contractual arrangement Radio FOX Fm through three-year contractual arrangement (advertisements, live broadcast from Mt Buller, social media exposure, competition, snow reports and more) Digital display, search and social media Outdoor digital billboards in key Melbourne sites

36 Dates June Opening Weekend Event 25 June Banff Mountain Film Festival 30 June Bobsled Beats 27 June 1 July Yoplait Petit Miam Kids Week 7 July Bobsled Beats 9 July Burton Cattleman s Rail Jam July SA Week 23 July Mt Buller Adventure Race 23 July Backcountry Film Festival July VIC University Games 31 July Junior National Freestyle Moguls 2 3 August Eagle Pack Australian Sled Dog Quest 2 August K2 Women s Day 7 August Subaru Victorian Interschool Cross Country Championships 13 August Mt Buller Short Film Festival

37 Dates Event 15 August Mt Buller Short Film Festival 20 August FreeBOM August Subaru Victorian Interschool Snowsport Championships 3 September ABOM Mogul Challenge 10 September Eighties Day 17 September Corona Extra Pond Skim National Championships September Yoplait Kids Week

38 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

39 Water Storage Project Project Planning Delivery Application - Lodged Update: Funding Applications DELWP Biodiversity Division: Raised nine (9) objections to the Planning Progress Report Permit as at February Application 2016 Federal Stage 1. 1 Development Funding of National Full Offset Strategy Stronger Regions Fund (NSRF) 2. -Potential Applications Impact Alpine for Boggs Round Three of the NSRF Closed Tuesday 15 March Potential Impact Pigmy Possum 1. - Finalise Application location submitted seeking $3.5M in Funding RMB Negotiates - Decision a on way funding forward is with expected DELWP in July Stage 2 2. Draft and submit Planning Permit Application DELWP Objection Biosis to produce DoE EPBC Referral - Controlled Action RMB commissions: State Funding State Gov Capital Budget (BERC) - Applications for Consideration closed Feb Application submitted seeking $8.25 M in Funding - Decision on funding is expected in May Native Vegetation Strategy 2. Review of Impact on Boggs Complete 3. Hydrological and Ecological Monitoring and Adaptive Management Program (HEMAMP) 3. Develop Business Case Dean Heinz Federal to produce; Funding State Funding 1. Review of Impact on Pigmy Possum Meinhardt to produce 4. Develop 1. Revised a Planning Design Submission & Construct Report Package for: 2. Overview outlining response to 9 DELWP Objections responses a) Construction of 100ML Dam b) Location (As per 1) 1. Construct & Commission Complete Complete: Lodged with DTPLI in July 2014 In Progress: Negotiating resolutions to objections In Progress: Negotiating resolutions to objections In Progress: Submission: Nat Stronger Reg Fund. In Progress: Submission BERC Bid Preliminary Package Complete Nov/Dec 2015 RMB presented and worked through the documents with DELWP in draft form to gain feedback. Jan 2016 DELWP provided their written feedback regarding the draft reports. YTC Target to start construction Nov 2016, Dependant upon: Funding commitments by May 2016 Planning Permit by April 2016 Reports finalised, works are underway to submit an amended Application April/May.

40 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

41 Club Lodge Working Group Update

42 Club Lodge Working Group est. Mt Buller Resort Management & Mt Buller Rate Payers Association APR AUG OCT DEC 2016 JAN APR

43 Mt Buller Club Lodge Community Surveyed APR AUG OCT DEC 2016 JAN APR

44 APR AUG OCT DEC 2016 JAN APR

45 Club Lodge Facilitated Workshop 53 attendees representing 38 club lodges Priority Areas 1. Harness engagement & enable clubs to work together 2. Develop strategies to increase non-member bookings 3. Develop strategies to increase non-winter bookings 4. Manage costs vs revenue 5. Upgrade lodge facilities to attract guests APR AUG OCT DEC 2016 JAN APR

46 CLWG - grows Mt Buller Mt Stirling Resort Management Mt Buller Ratepayers Association Club Lodge Representatives Jennifer Hutchison Ian Maxwell John Huber John Aird Joel Dixon Chris Wilson Natilie Szymanski Justin Breeze Chris Hollier Talis Sterns Andrew Perkins Kate Barnett Duncan Buckley Board Chair Board member CEO Tatry Ski Club Avenue Ski Club Benalla Ski Club Blue Eyes Ski Club Omski Opal Ski Club Icicles Ski Club Independent Rep Sandra Castro SCProjects APR AUG OCT DEC 2016 JAN APR

47 Three Online Resources Mtbullerlodges.com.au Mtbuller.com.au Rmb.mtbuller.com.au Collaboration Advertise accommondation Advertise membership availability APR AUG OCT DEC 2016 JAN APR

48 If you want to go fast, go alone. If you want to go far, go together AFRICAN PROVERB

49 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

50 Mt Buller and Mt Stirling Presented by: Darren Viney

51 CFA on the Mountain Staff and Volunteer Presence CFA Volunteers 24/7 Operations Officer - Wed &Thru Brigade Admin Support Officer - Thurs CFA Project Officer Mon & Fri CFA Training Instructors As required 51

52 Essential Safety Measures Regular inspection and maintenance Exit Signs and Emergency Lighting General Fire Safety Fire Hose Reels Fire Extinguishers Fire Hydrants Inspections by CFA Fire Safety Officer 52

53 Alarms and Monitoring Maintenance Isolations and Disconnections Help With Managing Your False Alarms Over two years 40 false alarms 14 false alarms could have been prevented Average $1000 per false alarm call 53

54 Resources 54

55 CFA Project Officer Notifications Triple 000 Location Fire Orders Life Safety for Building Occupants Assist in Emergency Management Planning Support Community Education for Visitors 55

56 CFA generally We appreciate your connections and relationships. All CFA members will be able to assist with your enquiries. This will be done directly or by connecting you with the right person. 56

57 Topics Board Appointments & Sub Committees Summer Wrap Up Looking Ahead to Winter 2016 Water Storage Project Update Club Lodge Working Group Country Fire Authority Update Questions

58

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