Study on Self Bag Drop System for Airport Baggage Handling System Simulation

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1 , pp Study on Self Bag Drop System for Airport Baggage Handling System Simulation Kang-Seok Lee 1, Seung-Hun Kim 2 and Won-Hyuck Choi 3* 1 Department of Aeronautic Hanseo University , Gomseom-ro, Nam-myeon, Taean-gun, Chungcheongnam-do, Republic of Korea 2 Department of Aeronautical Systems Engineering Hanseo University , Gomseom-ro, Nam-myeon, Taean-gun, Chungcheongnam-do, Republic of Korea 3 Department of Avionics Engineering Hanseo University , Gomseom-ro, Nam-myeon, Taean-gun, Chungcheongnam-do, Republic of Korea 2 kimsh014@gmail.com, 1, 3 {kasulee, choiwh}@hanseo.ac.kr Abstract. The passenger who use airport spend a lot of time in check-in. They are also delayed in their readiness for departure. Therefore, for the decrease in time that is waiting time for handling luggage, recently many airports are expanding self-service. Also, internal development and manufacturing of production automation system and IT technology are world-class. So, for localization of self-bag drop (SBD) system, I think that application this system in domestic technique and constructing competitive in customer reception system will be efficient airport management. To this end, for looking for optimal conditions when passengers use SBD, this thesis include development simulation of relevance to a system. Also, this thesis secures information for passenger s in the foreign country airport and simulate this data. Finally, that analysis the best management passenger system when the passenger using SDB. Keywords: Check-in process, Simulation system, Self-bag drop, IT technology, Operating system 1 Introduction The check-in process for passengers using the airport takes a lot of time for departure and a considerable delay before the total boarding time. Therefore, self-service at the airport is expanding to reduce waiting time for baggage handling. The advanced international airports, mainly in Europe, are being transformed into high-tech airports with the introduction of SBD (self-bag-drop) system. Incheon International Airport is under trial operation from February 2015, and Korea's regional airports are not yet equipped with SBD systems. In Korea, the ability to develop and manufacture production automation systems and IT technology is world-class. Therefore, it is expected that the operation of the airport will be more efficient by integrating the SBD system with Korean technology for domestication of the SBD system as well as having competitive service. With the SBD ISSN: ASTL Copyright 2018 SERSC

2 system, it is expected to provide convenience to passengers who use the airport and to reduce costs and reduce congestion in airport construction, which operates airports and airports. The common use system (CUS) of the airport, one of the important interface systems of the SBD system, is the next generation version of the public system (IATA; common use passenger processing system) Has been developed as a research project of the Ministry of Land, Transport and Maritime Affairs and is being used at Incheon International Airport. Incheon International Airport Corporation and Asiana IDT have commercialized it as 'AirCUS' and installed it in Incheon Airport check-in counter [1]. To utilize the accurate airport data, we visited the European and US airports directly and used the real data processed in real time and the actual data provided in the literature. The introduction of this paper presents the necessity of the SBD system to be used and the overall direction of the thesis. In the second part of this paper, the characteristics of the operation of the SBD system are introduced. Section 3 describes the simulation features related to the SDB system and Section 4 concludes the SBD system simulation. 2 SBD(Self-Bag-Drop) System The SBD system allows passengers at the airport to print checked baggage without having to carry it in the cabin with the self-kiosk or self-contained SBD, Equipment. SBD equipment is a typical technology for converting check-in counters into baggage handling system (BHS) unmanned. The representative technology of SBD equipment is being used in the countries of the Americas, Europe and Asia and has an operation plan since it can contribute to the convenience of the airport user while increasing the level of service and reducing the waiting time required for check-in. 2.1 SBD System Operation Characteristics The SBD system provides baggage check-in and ancillary services, and the baggage check-in processor is supported by the agent. The service is based on a CUSS platform integration solution. It is also an automated system that integrates functions to enable customers to check in and baggage themselves. Significant savings in baggage handling latency improve customer service and increase airport users. In addition, the reduction in labor costs through automation leads to a significant reduction in airport operating costs. Figure 1 below shows the SBD system under development in Korea. Copyright 2018 SERSC 23

3 Fig. 1. SBD System is being developed in Korea 3 SDB System Simulation Check-in counters and SBD systems applied in the development of the simulation model are checked in, tagged, weighed, etc., and the baggage is sent to the destination. Baggage is checked in at the check-in counter or SBD system and then sent to the departure baggage sorting place via the counter's conveyor belt. In addition, when the number of check-in counters is small, it causes a long waiting queue and waiting time, and it requires a large area to accommodate it [2]. Each counter operation must have space for baggage handling. Depending on the shape of the counter, the arrangement of the baggage handling space will vary, affecting the position of the meter and the conveyor belt. Therefore, the required space depends on the type of counter. The shape of these counters depends on the terminal design and the passenger flow. The number of counters depends on the number of departing passengers and the average processing time per passenger. Also, convenience and psychological factors of passengers should be considered. To calculate the number of check-in counters, IATA in the airport development reference manual (1989) presented the following formula [3]. N s = f[t s, a, Q, Type] (1) N s t s a Q : Number of servers : Service Time : Array Representing Distribution of Arrival Counts : Queue System Applied Type : Check-In Counter Configuration The service time of the counter operation affects the number of operating counters and the space required. The longer the service time, the more space is needed to 24 Copyright 2018 SERSC

4 accommodate more waiting passengers or the more check-in counters are required to reduce latency [2]. Figure 2 is a block diagram of the SBD system simulation for manipulation of the front panel. Fig. 2. SBD system simulation block diagram The SBD system is divided into '1 step' and '2 step' methods. The 1 step method is mainly operated in Europe where all processes from ticketing to baggage are handled in one step. In 2 step methods, the self-kiosk is issued ticket and bag tag, it is a way to go to drop zone and entrust baggage. Table 1 shows the airports operated by each method. Table 1. Airport Operations by SBD Operations Airport 1-Step 2-Step Orly Airport, Charles de Gaulle Airport, Frankfurt Main Airport, Amsterdam Airport Schiphol, Brussels Airport, Heathrow Airport.Operating Primarily in Europe Los Angeles International Airport, Dallas Fort Worth International Airport, Chicago O'Hare International Airport, Philadelphia International Airport, Lester B. Pearson International Airport...Operating Primarily in North America 2.1 Self-Kiosk + Bag Drop(2Step) The advantage of the system is that it has a two-step process so that it can disperse passengers in the airport to alleviate congestion, and security can be strengthened by confirming the identity of baggage. However, the processing time may be delayed due to the overload of the bag drop zone. Figure 7 (left) shows the operation time of the two manned counters and Figure (right) shows the time processed during the operation of two kiosks + bag drop selfkiosks. As shown in the figure, during the operation of self-kiosk + bag drop (about 6100 seconds), the cumulative processing time of two manned counters (about 5800 Copyright 2018 SERSC 25

5 seconds) is increased. Self-kiosk can increase the cumulative processing time depending on the operation ability, while it allows smooth ticketing for the help of staff when using the manned counter. Fig. 3. Two counters manned operation (left) during two self-kiosks + bag drop operating (right) graph. 4 Conclusion Hub airports mainly use SBD systems to reduce airport congestion. In the SBD system, the passengers using the '1 step' system print their boarding pass and bag tag to entrust baggage through the bag drop zone. When using the SBD system, it is possible to reduce the congestion of the airport, but the result obtained through the simulation model shows that the cumulative processing time of the SBD system is increased compared to the cumulative processing time in the manned counter. The simulation model shows that there is not much difference between the cumulative processing time of '1 Step' and the cumulative processing time of the SBD system where the self-kiosk and the staff are assisted to use the bag drop. However, the cumulative processing time is less than the single processing time because it overcomes the disadvantage of the limited invoking counter when used in combination. In addition, the mixed use of the airport's SBD system and limited manned counters not only increases the satisfaction of the airport use by shortening the waiting time of the passengers who use the airport and the ticketing procedure time but also the airport facilities (restaurants, duty). 26 Copyright 2018 SERSC

6 Acknowledgment: This research is supported by the relevant Ministry of Construction and Safety in 2017, and thank you for the related ministries. References 1. Stefanik, M.: Airport Landside Capacity, Making Airports Intermodal Transport Nodes. LAP LAMBERT Academic Publishing. Saarbrucken, Germany (2011) 2. Lee, Y.: A study on a life-cycle and a stable operation of baggage handling system of Incheon airport. Master's Thesis, Korea Aerospace University, Gyeonggi-do, Korea (2012) 3. Ahyudanari, E.: Design of Airport Check-in Areas - an Alternative Method. Saarbrucken, Germany: VDM Verlag (2009) Copyright 2018 SERSC 27