Our view on Baggage Process Control

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1 Our view on Baggage Process Control 11 October 2017 Airports Arabia Robbert Dijks

2 Who? Robbert Dijks Digital Architect Baggage process 2

3 About Vanderlande: Company profile 3

4 About Vanderlande: Core business Industry segments Airports (global market leader) Warehousing (leading supplier) Parcel (global market leader) Geographic market Worldwide Focus on developed countries, spin-off to developing countries Logistic process automation Innovative systems Intelligent software Life-cycle services Innovative systems System and process scope Entire material handling systems Process inside and outside material handling system Intelligent software Complete and modular Low-level and high-level controls Self-developed Life-cycle services Asset services Logistics services Business services 4 29 October 2017 Baggage process control

5 Industry segments: Airports No. IATA Airport Country PAX (m) Major airports 1. ATL Atlanta Airport USA PEK Beijing Airport China DXB Dubai Airport UAE LAX Los Angeles Airport USA HND Tokyo Haneda Airport Japan ORD Chicago O Hare Airport USA LHR London Heathrow Airport UK HKG Hong Kong International Airport Hong Kong PVG Shanghai Pudong Airport China CDG Paris Charles De Gaulle Airport France DFW Dallas/Fort Worth Airport USA AMS Amsterdam Airport Schiphol Netherlands FRA Frankfurt Airport Germany IST Istanbul Atatürk Airport Turkey CAN Guangzhou-Baiyun Airport China JFK New York JFK Airport USA SIN Singapore Changi Airport Singapore DEN Denver International Airport USA ICN Seoul Incheon Airport South Korea BKK Bangkok New Suvarnabhumi / Thailand 56 Nong Ngu Hao Airport 5

6 Industry segments: Airports Major airports with Vanderlande systems (13) No. IATA Airport Country PAX (m) 1. ATL Atlanta Airport USA PEK Beijing Airport China DXB Dubai Airport UAE LAX Los Angeles Airport USA HND Tokyo Haneda Airport Japan ORD Chicago O Hare Airport USA LHR London Heathrow Airport UK HKG Hong Kong International Airport Hong Kong PVG Shanghai Pudong Airport China CDG Paris Charles De Gaulle Airport France DFW Dallas/Fort Worth Airport USA AMS Amsterdam Airport Schiphol Netherlands FRA Frankfurt Airport Germany IST Istanbul Atatürk Airport Turkey CAN Guangzhou-Baiyun Airport China JFK New York JFK Airport USA SIN Singapore Changi Airport Singapore DEN Denver International Airport USA ICN Seoul Incheon Airport ICN BKK Bangkok New Suvarnabhumi / BKK 56 Nong Ngu Hao Airport 6

7 Before 7

8 Before 8

9 Now 9

10 Now 10

11 Now 11

12 Now 12

13 Now 13

14 Future: multi modal transport hub Passenger in control October 2017 Insert Header and Footer

15 Short haul travelling solution October 2017 Insert Header and Footer

16 Airport 2040 No security queues 16

17 Airport 2040 Simple Self Bag Drops Door to door 17

18 Airport 2040 Virtual assistants 18

19 Airport 2040 Touchscreen shopping Delivery on demand 19

20 How to bridge the gap to the future? October 2017 Insert Header and Footer

21 21

22 Bagchain check-in Check-in via website or airline App > Indicate luggage and receive boarding pass DCS communicates with bagchain and bagchain stores bag-tag information September 2017 Baggage process control

23 Bagchain print Passenger uses bagchain print pole > simply scanning their boarding pass > After validation via the bagchain the bag-tag is printed Passenger tag the luggage and are ready to drop scan & tag September 2017 Baggage process control

24 Bagchain drop In the terminal passenger uses express drop > Scan boarding card > Place bag, weight check > Verification with the bagchain All ok; green light > Bag drop reported, bag tag activated If not ok; red light, seek assistance September 2017 Baggage process control

25 Bagchain off-site Bagchain print > Airport bus > Train station > Parking > Airline bus service > Mobile for home pick-up Less waiting time, smooth check-in Save terminal space, two step process, enable curb side drop September 2017 Baggage process control

26 Biometric Use the bagchain in combination with biometric data for even better experience Step 1 Use the airline App and check-in and take a selfie Step 2 Print label with facial recognition Step 3 Drop bag with facial recognition Use your smartphone and passport s NFC October 2017 Private & Confidential

27 FLEET Flexible High performance Sustainable October 2017 Insert Header and Footer

28 Takeaways > Passenger in control, mobile, door to door > Less fixed infrastructure, flexible baggage systems > Remote or curb side drop, reclaim terminal space > Data driven, sharing data with cloud technology October 2017 Insert Header and Footer

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