Japan Airlines and American Airlines Joint Business Benefits from April 1, January 11, 2011

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1 Japan Airlines and American Airlines Joint Business Benefits from April 1, 2011 January 11, 2011

2 October 25, 2010: Signing of Japan-USA Open Skies Agreement Antitrust immunity was granted to airlines operating over the Pacific, as the industry becomes increasingly competitive Under antitrust laws, absent antitrust immunity, airlines were prohibited from coordinating schedules, setting airfares, discussing yield management, inventory, revenue and expense sharing etc. By working together, the airlines can greatly improve the network, products, and services offered to customers. A stronger business management, increased efficiency, and increased opportunity for cost-savings make our airlines more competitive. 2

3 Events leading up to ATI approval Feb 12, 2010 Jun 18, 2010 Oct 7, 2010 Oct 22, 2010 Nov 11, 2010 American and JAL applied to US DOT for ATI JAL applied to Japan MLIT for ATI US DOT granted tentative approval MLIT approved ATI application US DOT issued final order, approving ATI 2 months later, today We bring our customers the first product of our closer cooperation permitted by ATI We bring to customers a list of benefits to expect from our joint business that we began formulating in the last 2 months 3

4 What is the trans-pacific Joint Business? ISN T A new or separate business A traditional merger between airlines IS A business agreement between JAL and American On trans-pacific routes, which will bring substantial benefits to both our airlines Each airline retains: Its own separate brand Its individual corporate identity Its independent operations Its existing relationships within oneworld 4

5 The Partners: American Airlines Japan Airlines Established: January 25, 1930 October 1, 1953 Executives: Chief Executive Gerard Arpey President Thomas Horton Chairman Kazuo Inamori President Masaru Onishi Annual Revenue: USD 20 billion (~ 1.7 trillion yen) 1.5 trillion yen (~ USD 18 billion) Destinations: (incl. codeshare, as of April 1, 2010) Aircraft: (as of April 1, 2010) Trans-Pacific Flights Narita Chicago Narita Dallas / Fort Worth Narita Los Angeles Narita New York Haneda New York Beijing Chicago Shanghai - Chicago Shanghai Los Angeles (starts Apr. 5) Cornerstone Markets: Chicago, Miami Dallas/Fort Worth, New York, Los Angeles Narita Chicago Narita Los Angeles Narita New York Haneda San Francisco Hubs: Narita, Haneda Strengths: Premium passengers, business travel demand, global route network, mileage program Premium passengers, business travel demand, largest domestic operation in Japan, high service standards 5

6 Applicable trans-pacific Routes NRT- YVR NRT- PEK- HND- SFO HND/ NRT-JFK PVG- PVG- LAX NRT- LAX NRT- DFW 1. Trans-Pacific Flights Carrier JAL AA Routes Narita = New York, Chicago, Los Angeles, Vancouver Haneda = San Francisco Narita = Dallas/Fort Worth, New York, Chicago, Los Angeles Haneda = New York, Beijing = Chicago*, Shanghai = Chicago*, Los Angeles* 2. Connecting flights from the above trans-pacific Flights Carrier JAL Routes Asia, domestic points within Japan AA Canada, Mexico, Puerto Rico, U.S. Virgin Islands, domestic points within USA *Chinese Government approval pending 6

7 Top U.S Gateways by Population JAL JAL and and American operate non-stop flights flights between Japan Japan and and the the top top 4 U.S U.S cities cities by by population -- New New York, York, Los Los Angeles, Chicago, Dallas/ Dallas/ Fort Fort Worth Worth Source: U.S. MSA Data 7

and and Haneda to/from to/from San San Francisco and and New New York York are are high-yield markets

8 Top Ten Worldwide Premium Revenue Markets JAL/AA joint joint business routes routes to to the the world s world s top top premium markets Narita Narita to/from to/from New New York York and and Los Los Angeles, and and Haneda to/from to/from San San Francisco and and New New York York are are high-yield markets Most Most of of which which are are oneworld hubs hubs (denoted in in red) red) Source: Adjusted MIDT Data 8 8

9 Analysis of Trans-Pacific Route Demand Demand for direct flights 10 th :Dallas/Fort Worth 9 th :Newark 8 th :Toronto 7 th :Washington DC 6 th :Seattle 5 th :Chicago 4 th :Vancouver 3 rd :San Francisco 2 nd :New York 1 st :Los Angeles Demand for transit routes* JAL and AA fly non-stop to most key destinations with the highest traffic demand. EWR PDX YYZ SLC JFK SEA YVR IAH IAD MSP ATL Composition of Transit Points DTW 9% 18% via Chicago 13% via Los Angeles 10% via Dallas/Fort Worth 9% via San Francisco High demand at certain transit points! Demand for connecting flights account for approximately 40% of overall demand on trans- Pacific routes, highlighting the importance of an airport s hub function. * Transit demand includes to 22 airports in Central and South America DATA Source: MIDT Market Manager FY09 data Data is in units of 10,000 passengers 9

10 Analysis of Trans-Pacific Route Demand Importance of Chicago as a key transit point 2 points in East Canada 8 points in Central USA 8 points in East Coast 6 points in South America via Chicago 39% via Toronto 36% via Chicago 55% via Detroit 11% via Chicago 36% via Washington DC 17% via Chicago 25% via DFW 24% YYZ 36% YVR 7% DTW IAD 4% JFK 7% 4% 39% 55% ATL DFW 3% 8% DTW 11% 5% IAD 4% IAH JFK 9% LAX MSP YYZ ATL SFO DFW 3% 3% 7% 14% 36% 4% 17% 2% 11% MSP LAX JFK DTW IAD SFO ATL 6% 8% 24% 25% 3% 3% 4% MSP 12% 12% 3% LAX IAD JFK IAH DFW DTW Regions outside the West Coast USA are well-covered by connecting flights from Chicago! 10

11 1.Chicago O'Hare International Airport Terminal Co-location Connections at Chicago will now be more convenient! Departure of JAL s Chicago-Narita flight from American s Terminal 3 Arrival of JAL s Narita-Chicago flight into Terminal 5 (all international flight arrives here due to the location of CIQ facilities) 11

12 2. Improved flight schedules for greater customer convenience 1 From Japan to Chicago NRT - YVR NRT- PEK- PVG- PVG-LAX HND- SFO NRT-LAX NRT- DFW HND/ NRT-JFK (2010 Summer Schedule) (2011Summer Schedule) Dep. from Dep. time Arr. at Arr. time JAL NRT 11:40 09:20 AA NRT 17:35 15:15 Dep. from Dep. time Arr. at Arr. time JAL NRT 11:00 08:40 AA NRT 18:15 16:05 Select JAL for an early arrival into Chicago or choose AA for a longer stay in Japan! 12

13 2. Improved flight schedules for greater customer convenience 2From Japan to North America via Chicago NRT - YVR NRT- PEK- PVG- PVG-LAX HND- SFO NRT-LAX NRT- DFW HND/ NRT-JFK (2010 Summer Schedule) JL NRT dep.11:40 - arr. 9:20 (2011 Summer Schedule) JL NRT dep. 11:00 arr. 08:40 Possible connections to 45 flights on 43 routes within 3 hours on arrival in Chicago Possible connections to 47 flights on 45 routes within 3 hours on arrival in Chicago (*) Chicago Boston, Dallas/ Fort Worth, Miami, Montreal etc. (*) Chicago Cleveland and Toronto. 13

14 2. Improved flight schedules for greater customer convenience 3 From North America to Japan via Chicago NRT - YVR NRT- PEK- PVG- PVG-LAX HND- SFO NRT-LAX NRT- DFW HND/ NRT-JFK (2010 Summer Schedule) JL dep. 11:25 NRT arr. 14:35 (2011 Summer Schedule) JL dep. 11:10 NRT arr. 14:15 Possible connections to Tokyo from 22 flights and routes within the USA within just 2 hours of arrival into Chicago. Possible connections to Tokyo from 44 flights and 42 routes within the USA within just 2 hours of arrival into Chicago. (*) Boston, Dallas/Fort Worth, Philadelphia etc. (*)Toronto, Cincinnati, Charlotte etc 14

time Osaka (Itami) 16:50 Osaka (Kansai) 17:20 Ho Chi Minh 17:50 Singapore 17:55 Bangkok 18:05 Destination Dep.

15 2. Improved flight schedules for greater customer convenience 4From Dallas/Fort Worth to Asia DFW (2010 Summer Schedule) AA DFW dep. 12:05 NRT arr. 15:05 (2011 Summer Schedule) AA DFW dep. 12:50 NRT arr. 15:55 Possible connections at Narita within 3 hours NRT ASIA Destination Dep. time Osaka (Itami) 16:50 Osaka (Kansai) 17:20 Ho Chi Minh 17:50 Singapore 17:55 Bangkok 18:05 Destination Dep. time Osaka (Kansai) 17:45 Ho Chi Minh 17:50 Hanoi 17:55 Bangkok 18:05 Beijing 18:15 Hong Kong 18:20 Nagoya (Chubu) 18:25 Osaka (Itami) 18:30 Busan 18:30 Manila 18:35 Sapporo 18:40 Seoul (Incheon) 18:40 Taipei 18:50 15

16 2. Improved flight schedules for greater customer convenience 5Non-stop flights between Japan and North America 2011 Summer Schedule: Japan to West Coast 2011 Summer Schedule: West Coast to Japan Dep. from Dep. time Arr. at Arr. time JAL HND 00:05 SFO 17:10 AA NRT 15:25 LAX 09:20 JAL NRT 17:25 LAX 11:00 JAL NRT 17:40 YVR 10:30 Dep. from Dep. time Arr. at Arr. time AA LAX 11:35 NRT 15:15 JAL YVR 12:05 NRT 14:30 JAL LAX 12:55 NRT 16:50 JAL SFO 18:55 HND 22: Summer Schedule: Japan to New York Dep. from Dep. time Arr. at Arr. time AA HND 06:40 JFK 06:35 JAL NRT 11:20 JFK 11:15 AA NRT 17:50 JFK 17: Summer Schedule: New York to Japan Dep. from Dep. time Arr. at Arr. time AA JFK 08:20 NRT 11:15 JAL JFK 13:15 NRT 16:25 AA JFK 19:05 HND 22:15 More choice of departure and arrival timings! 16

2. Improved flight schedules for greater customer convenience 6Expansion of network through more codesharing Expansion of JAL s network in North America through planned codesharing on American s new

Days of Operation AA5867/JL035 Haneda Singapore 23:50-06:30+1 Daily AA5868/JL036 Singapore Haneda 22:00-05:40+1 Daily AA5832/JL027 Haneda Hong Kong 10:00-14:05 Daily AA5870/JL028 Hong Kong Haneda

17 2. Improved flight schedules for greater customer convenience 6Expansion of network through more codesharing Expansion of JAL s network in North America through planned codesharing on American s new routes from Los Angeles to destinations such as Salt Lake City and Sacramento from April 5, 2011 Expansion of American s network to Asia and regional Japan via Tokyo Flight numbers Route Schedule Days of Operation AA5867/JL035 Haneda Singapore 23:50-06:30+1 Daily AA5868/JL036 Singapore Haneda 22:00-05:40+1 Daily AA5832/JL027 Haneda Hong Kong 10:00-14:05 Daily AA5870/JL028 Hong Kong Haneda 15:45-20:25 Daily AA5872/JL018 Narita Vancouver 17:50-09:35 Daily AA5871/JL017 Vancouver - Narita 11:30-14:30+1 Daily Expansion of JAL s network within North America with codeshares on American Expansion of American s network beyond Japan with codeshares on JAL 17

18 3. Wider variety of fares 1Alignment of fare types JAL s airfares for departures from Japan IATA Fares JAL Business Saver (regular discounted fares on business) JAL Economy Saver (regular discounted fares on economy) Dynamic Saver (Dynamic pricing based on seat-availability) AA s airfares for departures from Japan IATA Fares American Dream Business Class (regular discounted fares on business) American Dream (regular discounted fares on economy) American Dream Special (regular discounted fares on economy) Fares will be adjusted and aligned as part of the joint business. Routings which include a combination of travel on both carriers will soon be eligible for use with more types of discounted fares. 18

19 3. Wider variety of fares 2 First-to-market Special Airfare for Travel between February and March JAL Economy Saver for a journey combining the use of JAL and American flights over the Pacific previously cost JPY 249,000 JAL and American s commemorative economy class airfare allows passengers to use JAL, American, or a combination of AA/JL. Sample airfare Tokyo San Francisco/Los Angeles = JPY 69,000* (includes JPY21,000 roundtrip fuel surcharge) Period of purchase : January 11 March 17, 2011 Period of travel : Outbound travel from Japan is valid from February 1 March 31, 2011 Terms and conditions apply. Reference: Tokyo San Francisco/ Los Angeles: Usual airfare for travel between February and March Economy class IATA fare : JPY 481,600 ~ JPY 715,000 JAL Economy Saver : JPY 249,000 ~ JPY 328,000 JAL Dynamic Saver : JPY 71,000 ~ JPY 236,000 AA American Dream : JPY 103,800 ~ JPY 287,800 AA American Dream Special : JPY 69,800 ~ JPY 96,800 *Fares shown do not include the September 11 th Security Fee of JPY 210 ($2.50) per U.S. enplanement, local U.S. airport charges of up to JPY 1,500 ($18.00) per roundtrip, and for international service up to JPY 15,000 ($180) in additional U.S. and foreign taxes and fees depending on the itinerary. 19

20 4. Service enhancements 1 Increase mileage promotion opportunities 2 Convenient online reservations and check-in services 3 Learning about service and culture 20

network More focused selling by JAL of American s North American flights More focused selling by American of JAL s connection flights

21 5.Strengthened business management and competitiveness 1 Start of joint sales activities Revenue sharing means both airlines now have the incentive to sell each other s flights, resulting in a more powerful sales effort Joint selling of both airlines trans-pacific network More focused selling by JAL of American s North American flights More focused selling by American of JAL s connection flights via Japan to Asia Japan Airlines and American are also exploring potential opportunities to utilize each other s online presence around the globe 21

22 6.Efficient organization structure leading to greater competitiveness 3 Co-location of facilities Sharing of lounges at airports in Haneda, Chicago etc. Co-location of offices JAL s New York Office into American s American s Asia Pacific Office into JAL s 22

studying its investment and cost reduction strategies American will learn JAL s

23 7.Knowledge sharing of best business practices JAL is developing a financial forecast system based on American s financial forecast concept and will continue studying its investment and cost reduction strategies American will learn JAL s Japanese hospitality and service culture Both airlines will share maintenance knowledge 23

24 Joint business - Bringing New Value to Stakeholders Through the joint business, each airline is expected to have a greater ability to invest in its people, products, services and fleets over the long term. Alignment of some policies and procedures simplifies employees jobs and increases job fulfillment by making it easier to serve joint business customers Sharing best practices and culture help employees learn new skills and knowledge, equipping them to provide better services to customers. Japan Airlines and American will continue building upon their joint business while maintaining and enhancing their relationships with other members of oneworld. 24

Hakodate Station (JR Train) >> Onuma Please use the hotel bus. To Hakodade-city. Narita A/P>>Haneda A/P >> Hakodate A/P

Hakodate Station (JR Train) >> Onuma Please use the hotel bus. To Hakodade-city. Narita A/P>>Haneda A/P >> Hakodate A/P 1 To Hakodade-city Narita A/P>>Haneda A/P >> Hakodate A/P There are no direct flights from Narita Airport. Please take a domestic flight from Haneda Airport. Please take the Airport Bus to Haneda Airport