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1 Presentation Outline Overview of Planning Process Initial Service and Fare Considerations RTC RIDE Fixed-route RTC ACCESS Paratransit Fares Next Steps Regional Transportation Commission, Washoe County

2 Overview of Planning Process: Development of Recommendations Review Current Service Performance Compare to adopted standards and policies in the SRTP Identify Improvements Required Solutions to meet the adopted standards Review Financial Projections Determine funding levels available Is this consistent with the adopted FY SRTP? Develop Initial Concepts Planned improvements from SRTP Solicit Public and Board Input Revise recommendations as needed Final Recommendations

3 Route Productivity Reallocating service from the least productive routes to the most productive routes will result in the greatest gains in ridership. 10 Most Productive RIDE Routes Productivity % System Cumulative Route (P/RVH) Hours % RAPID % % % 88.53% % 84.25% % 77.74% % 62.71% % 70.90% % 73.86% % 52.36% % 46.90% % 36.94% % 60.27% % 30.97% % 28.03% % 43.66% System Average % 26.65% % 29.09% % 21.22% % 34.20% 10 Least Productive RIDE Routes % 16.90% % 8.15% % 12.94% % 10.05% % 18.11% SPIRIT % 4.82% INTERCITY % 1.33%

4 Route Productivity Graphical representation of the route productivity. Green most productive Yellow average productivity Red least productive Productivity % System Route (P/RVH) Hours Cumulative % RAPID % 100.0% % 88.6% % 84.4% % 77.7% 10 Most Productive % 73.8% RIDE Routes % 70.9% % 62.8% % 60.4% % 52.6% % 46.9% System Average % 43.8% % 37.5% % 34.8% % 32.4% % 30.5% % 29.4% 10 Least Productive RIDE Routes % 27.8% % 22.6% % 19.5% % 17.8% % 13.5% % 10.8% % 9.0% SPIRIT % 5.9% 18X % 2.4% INTERCITY % 1.8%

5 RTC RIDE System Performance

6 Example of routelevel analysis Boarding and alighting analysis of every bus stop and route in the system. Data reviewed by time of day Identify productive segments by day and time Your RTC. Our Community.

7 Route 17 Outbound - Avg. Wkday Ons Offs On Board 300 Route 17 Inbound - Avg. Wkday Ons Offs On Board 50 0

8 Example of Segment Run-time Analysis: Blue line = Scheduled service by time of day Red line = Average Actual Run-time by time of day Black line = Median Run-time based on all samples

9 RTC RIDE Service Change Considerations Improve service by adjusting segment run-times Reflects more accurately how the service actually performs Reallocate service from less productive to more productive routes Restore service to Route 5 that was reduced in 2008 Addresses overcrowding and schedule adherence problems Increase frequency in the Primary Transit Network (PTN) Requires reducing or eliminating less productive service, and/or investing more resources in these routes Implement pilot program Microtransit Method of serving less productive areas with smaller vehicles on demand

10 Microtransit What is it? Microtransit is route deviated service utilizing smaller, more agile vehicles that can pick-up passengers at their door or at a nearby pick-up location. Passengers are transported to an existing RTC RIDE bus stop at a major activity center Integration of Technology a key component of microtransit is the use of technology to tailor service for more specific origin/destination locations. Trips are requested by a smartphone app or other device and reserved real time.

11 Microtransit Demonstration Service Serves low productivity areas Connect shopping areas and RIDE service Flexible routing No separate ADA service needed Requires new vehicles

12 RTC ACCESS Improvements Eliminate all service in the non-ada area Approximately 1% of all trips (7-8 passengers/day) Trips outside the ADA boundary cost on average over $30 to provide, $60.00 round trip; Average ACCESS trip costs $25.00 Operate RTC ACCESS same days and hours as RTC RIDE Provide service only as required by the ADA by time of day Effects approximately 1,600 trips per month mostly by 104 individuals Estimated annual savings $408K Expand Washoe Senior Ride (WSR) Taxi Bucks Program Drop household income limitation, increase subsidy to 75%, increase number of books from two to three per month, and allow Uber and Lyft (TNCs) Align No-Show Policy with Federal recommendations

13 RTC RIDE Fare Considerations College Pass free rides for all students funded by an annual contribution RTC Employee/Contractor Transit Benefit expand to immediate family Fare sales modify policy to allow special event or holiday fare sales Expand Free Ride Days -- to include holidays, Election Day, Earth Day, and other special events as requested by the Board or Executive Director Create Calendar Day Pass Reduce price from $5.00 to $3.00 Eliminate 24-hour day pass and eliminate free transfers Eliminate 10-Day Pass encourages use of reduce 24-hour pass Reduce 7-Day Pass from $19.50 to $14.50 Cost per trip same as 31-Day Pass Eliminate special $26.00, 31-Day Disabled Pass Make same as $32.00 reduced Senior/Youth pass Increase ACCESS ID cash fare from $0.50 to $0.75 and decrease the disabled cash fare from $1.00 to $0.75 Designed to discourage people from applying for ACCESS just to pay less on RIDE Reduce senior fare eligibility from 65 to 60 years old

14 Next Steps February 2018 Service Improvement Open Houses February 20, 21, and 22 RTC CENTENNIAL PLAZA STATION February 20 from 4 pm to 6 pm RTC 4 TH STREET STATION February 22 from 7 am to 9 am Meadowood Mall Transfer Point (RTC RIDE Bus) from 11 am to 1 pm Stead Elementary School (Stead Blvd RTC RIDE Bus) from 3 pm to 5 pm March 2018 Board Presentation of Service Improvements and feedback May 2018 Service Improvement Public Hearing and Board Approval September 2018 Service Change Implemented Your RTC. Our Community.

15 THANK YOU! Michael Dulude, Transit Planner/Scheduler (775) Susi Trinidad, Paratransit Analyst (775) Ed Park, Transit Planner (775) This is Your RTC.

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