Check for available Start Dates and Durations on our web site using this link here:

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1 QUICK FACTS Location Pick up point Duration Main activities Cape Town in South Africa. Cape Town Airport (CPT) Join this project for 8, 10, 12 or 16 weeks. General childcare, looking after babies & toddlers (0-6 yrs) in the mornings, and working with older disabled girls (5-18+ yrs) in the afternoons. Opportunities to work with the elderly are also available. Working routine 9:00am 4:30pm, up to 5 days per week. Who can join? Volunteers aged 21 years or older on arrival. When can I join? Placements are scheduled throughout the year. Please see our web site link below for available start dates & durations. HOW CAN I GET INVOLVED? 1 Read this project sheet for more information about your activities and much more. 2 Check for available Start Dates and Durations on our web site using this link here: 3 Apply online Our Booking Form is very easy to complete and there is no obligation. 4 We will provisionally reserve your placement and reply to you by the next working day Login to MyTrip with the Username & Password we send to you and check your handy To Do List, detailed itinerary & payment schedule. You can login as often as you like. When you are happy, you can login to MyTrip to pay your deposit. Congratulations, your placement is now confirmed! Like our Facebook Page to keep up to date with all the latest photos, tips and news: Our friendly, professional team in Cape Town have a wealth of experience and will provide you with full support and assistance before you travel. We look forward to welcoming you to Cape Town and South Africa...

2 PROJECT OVERVIEW Nazareth House is one of the oldest non-profit organisations in South Africa and they have been providing residential care to abandoned and neglected children, as well as the elderly, since Nazareth House is at the coal face of specialised child and geriatric care, and was one of the first nonprofit organisations to open their doors to HIV-positive babies. What makes Nazareth House so unique is that it has over 130 years of experience in medical and relational care. This combination of specialist care and love is unique to their personnel and services. As a volunteer with Nazareth House, you will be helping a dedicated team of permanent staff to provide care for some of Cape Town s most vulnerable individuals. Babies and Toddlers Program: During the mornings, you will work with approximately 25 youngsters (aged 0-6 yrs), helping with sterilising bottles, feeding, play stimulation activities, changing nappies, bathing, assisting with hospital visits, occasional outings and assisting carers with cleaning. Older Disabled Girls Program: In the afternoons, you will assist with the care of approximately 7 older girls (aged yrs), helping with bathing, feeding, group activities and outings. Timings and content for this program will be affected by school holidays and weekends, when there may be requirements for volunteer support in the mornings too. This project is especially suited to emotionally mature volunteers aged 21 years or older. The nature of the work can involve many emotional challenges, including the death of residents in care, who sometimes pass away for various reasons (e.g. terminal illness). You will need to be in reasonably good physical condition, and to ensure effective communication between all staff members, a good understanding of the English language is also required. Personal characteristics such as flexibility, being able to use your initiative, and having a compassionate heart will be more than useful during your stay. Though not a strict requirement, previous experience in working with children and the elderly will also be helpful. WHAT S INCLUDED? MyTrip We will provide you with login details for your personal online trip planner. Fundraising Help Order your free AVIVA Fundraising Pack. Airport Transfers Between Cape Town Airport & AVIVA House. Welcome Brief A warm welcome and full brief from one of our team. Accommodation AVIVA House - our dedicated volunteer lodge near Cape Town. Transport Orientation Support Certificate A MyCiti Bus Pass for all project transfers between AVIVA House & Cape Town. Full brief on first day at Nazareth House with ongoing supervision. Full in-country support from the experienced AVIVA team. You will receive a Certificate of Appreciation on completion of your placement.

3 USEFUL PROJECT INFORMATION The following guidelines will help you to make the most of your time at Nazareth House and enable you to make a positive and beneficial contribution to the lives of the children. Confidentiality During your orientation session, you will be required to sign a confidentiality agreement. As per section 112 and 252 of the Children s Act 38 of 2005 and the Older Persons Act 13 of April 2010, all information about the children and elderly in our care will remain confidential. You will be provided with information relevant to their care, but their history and reasons for being with us are treated as confidential information. We understand that you may want a photo with the children you have been caring for, but to maintain confidentiality and respect for privacy, you may not take photographs of the children or elderly yourself. If you would like a photograph to be taken, you must speak to the volunteer coordinator at Nazareth House to arrange this. We do not disclose the HIV status of the children or elderly. As such, you should treat and care for each child or elderly person as if they were HIV positive. Health & Safety Although no compulsory inoculations are required for travel to South Africa, we do advise that you ensure your Polio and Tetanus vaccinations are in date prior to arrival. Please note: a Rabies vaccination is not required. Please consult your doctor before volunteering if you are pregnant or on medication. In the unlikely event that you are become ill or are injured, we have excellent medical and hospital facilities within the local area. You must also ensure that you have adequate medical/travel insurance for the duration of your stay. Hygiene is of special importance when dealing with children and the elderly, so we recommend that you pay special attention to personal cleanliness. To prevent the spread of infection, please wash your hands before preparing food. Smoking or the consumption of alcohol is not permitted on Nazareth House premises. Please note: These children need you at your best, so we highly recommend an early, alcohol free night if you are on duty the following day. If you arrive at Nazareth House under the influence of alcohol, or suffering from the effects of a late night, you will be asked to leave. Repeated occurrences will result in you being removed from the project. Set aside 3 sets of comfortable clothing for working at Nazareth House and wash them regularly. It is essential that you have a clean set of clothes on each day as you are considered to be part of the team, and will need to look the part. Please ensure that you do not wear very short or revealing clothing, and that you are appropriately dressed. Extra time off during your project... A shift plan will be available to allow you to plan for your days off. Breaks normally consist of 2 days, so if you are hoping to include longer tours (e.g. a visit to Kruger or the Garden Route), please make sure you allow extra time to do these before or after your placement. Please remember that Nazareth House has to plan ahead for staffing requirements, so requests for extra time off can impact on them and other volunteers. For this reason, requests for extended periods of time off during your project are unlikely to be granted. Any requests for shift swaps or days off must be passed to your volunteer coordinator at Nazareth House for approval.

4 ARRIVING IN CAPE TOWN AVIVA House is located in Table View, an established suburb of Cape Town. Table View is close to Blouberg Beach, which is famous for its classic postcard views of Table Mountain. This area is also home to the Penguin Conservation project, the School Feeding Program, Home of Hope and AVIVA Head Office. Getting there... You should aim to arrive in Cape Town on or before your chosen start date. When you arrive in Cape Town, a member of the AVIVA team will be there to welcome you at the airport. We will escort you to AVIVA House and help you to settle in. WORKING ROUTINE Your first visit to Nazareth House will normally be on your first Monday morning. A member of the AVIVA Team will personally escort you to Nazareth House and show you how to use the excellent MyCiti Bus on the way. The journey from AVIVA House to Cape Town (Gardens district) takes just over an hour, and you will then have a 10 minute walk up the hill from the bus stop to Nazareth House. Please see useful notes about the MyCiti Bus below. Where possible, we will arrange lifts with a Nazareth House staff member who will transfer you between AVIVA House and Nazareth House. In this case, you won t be issued with a MyCiti Bus Pass. We will introduce you to the team for a full orientation and tour of the facilities. You will also have an opportunity to see where you will be working, ask questions, and meet the carers and children. It s a lot to take in during one visit, but don t worry; you will have ample time to learn everyone s names as you find your feet in the weeks ahead. After your orientation session, we will escort you back to AVIVA House on the MyCiti Bus, though you are welcome to spend some time exploring Cape Town for the rest of the day. For the remainder of your stay, your volunteer schedule will be shown on the AVIVA House notice board so you will know in advance which days you will be helping out. You will normally be busy for 5 days each week, and depending on requirements at the time, this could include some weekends too. Your day will normally begin at around 7:30am when you catch the MyCiti Bus from AVIVA House. Your working day at Nazareth House is normally from 9:00am 4:30pm. Working hours may vary depending on requirements at the time, so your ability to be flexible will be key. Your volunteer coordinator at Nazareth House will advise you of any changes to your schedule, so you will always know which days you will have free for activities in the week ahead. More about the MyCiti Bus... Conveniently, we have a MyCiti Bus Stop just across the road from AVIVA House. We will provide you with your own Bus Pass (it looks like a credit card), which will be preloaded with enough credit to cover your first 4 weeks of project transfers. We will top your card up for you every 4 weeks to ensure that all your project transfers are covered throughout your stay. Please keep your Bus Pass in a safe place to ensure you don t lose any unused credit. You can find out more about the MyCiti Bus here if you like:

5 WHY VOLUNTEER IN SOUTH AFRICA? South Africa is the perfect volunteering destination offering a vibrant mix of culture, wildlife, warm & friendly people, sunshine, spectacular scenery, beaches and an endless variety of unique experiences and adventures to suit every taste and pocket. With a young and thriving democracy, South Africa is an exciting place to be, and as a volunteer you can play an important role in our ongoing transformation towards a better life for our children, the conservation of some of the world s most important habitats, and the care and rehabilitation of remarkable African wildlife. South Africa offers you excellent value for money and whether it is relaxing in the wilderness, filling your days with adventurous activities, or enjoying great South African food and hospitality, you will never be short of things to do. For example - Table Mountain in Cape Town is one of the World's 7 Natural Wonders - you can enjoy a stunning 2 hour hike to the top for FREE! During your stay in South Africa you can... see 'really wild' wildlife in their natural environment... enjoy a wide variety of exciting and authentic experiences in a unique setting... relax on spectacular beaches... interact with locals and hear their stories... explore stunning landscapes unique to South Africa... discover a mix of cultures old and new... try shark cage diving, skydiving and the world's highest bungee jump... enjoy Cape Town's vibrant nightlife socialising with new friends... drink water straight from the tap - we have the world's 3rd best rated drinking water... feed your soul in an enriching social environment... see the night sky and millions of stars like never before... reawaken your senses in wide open spaces with warm weather and blue skies... These are just some of the experiences and memories that you can take home from your trip to South Africa, not to mention new friends made, photographs and stories to share with family and friends back home, and a new found sense of self that will stay with you long after your journey ends...

6 WHAT CAN I DO IN CAPE TOWN? Without doubt, Cape Town is South Africa's most beautiful, romantic and popular city and recently came 1st in the TripAdvisor Traveller s Choice Destination Awards. Dominated by the world famous landmark of Table Mountain and blessed with a spectacular coastline and a Mediterranean-type climate, Cape Town has a variety of attractions to appeal to every visitor. When you arrive in Cape Town you will have access to a wealth of resources with the assistance of the AVIVA team and an excellent tourist information centre in the City. There is so much to see and do that you will probably struggle to fit everything into your schedule. We will happily assist you with recommendations, bookings and advice on everything from Shark Diving to Sky Diving, so if you've been hankering to abseil off Table Mountain or want to see Nelson Mandela's cell on Robben Island, you won't be disappointed. Before you arrive you might like to check out the web pages below for a few ideas: Cape Town Tours... During your stay, you also have the option of joining the following day tours to coincide with your time off. We can book these for you at the best rates and each tour includes pick-up and drop-off from AVIVA House: Cape Peninsula - A full-day Peninsula Tour which includes lunch, visits to Hout Bay, Chapman s Peak Drive, Cape Point, Simon's Town, Boulders Beach Penguin Colony and much more. An incredible day rich with history and some of the world s most beautiful scenery. Cultural - A half-day Cultural Tour, a fascinating introduction to South Africa s recent political history before and after Apartheid, includes highlights of Khayelitsha, South Africa s second largest township after Soweto. Winelands - A full-day tour to the beautiful mountains of the Cape Winelands including the Paarl, Franschoek and Stellenbosch regions. Wine tastings and lunch are included. Whatever you want to do, your Volunteer Coordinator at AVIVA House will be very happy to assist you with bookings and useful advice on the best local service providers.

7 WEATHER IN CAPE TOWN Cape Town is never out of season, with a particularly good, long summer from November to March. These are the most popular months for normal tourists, who come to enjoy the 11 or more hours of sunshine every day. The average summer temperature in Cape Town is 24.3 degrees Centigrade, with January and February temperatures averaging 26 degrees Centigrade. February is the driest month of the year, with only 15 mm (0.6 inches) of rain. Spring (September/October) and Autumn (April/May) are also excellent times to visit Cape Town as they are usually in-between seasons, when nature is at its showiest. While Cape Town s winters (June to August) can be stormy, they often produce perfectly temperate days, with June & July being our busiest months for volunteer arrivals. The average temperature during Cape Town s winter season is between 7 and 20 degrees Centigrade. It s not uncommon, however, to enjoy a week of sunshine and temperatures ranging between 21 and 26 degrees Celsius and there are never any frosty mornings. Average daily sunshine is between 7.5 and 9.5 hours (London = 3.8 hours; New York = 6.9 hours) Average maximum daily temperatures ( C) for Cape Town are as follows: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec WHERE DOES MY MONEY GO? We believe that it is important for you to know how your money is spent and ensure that your fee is structured to give you maximum value for money whilst benefitting the children at Nazareth House. As you will see from the chart and fee breakdown below, the majority of your fee goes towards your accommodation & transport. All prices are shown in South African Rands (R). For an 8-week R13150 R2400 Donation to Nazareth House R1700 Airport & project transfers R6700 Accommodation R600 Marketing R800 Administration R950 VAT & Banking Donation Transport Accom Marketing Admin Banking & VAT

8 AVIVA HOUSE AVIVA House in Table View (a suburb of Cape Town) provides a safe, secure home from home for volunteers who are working at local projects or taking time-out from projects further afield to explore Cape Town and the Western Cape. This will be your home for your entire stay. AVIVA House is close to the main bus route and good value taxi services are also available for access to the centre of Cape Town. In Table View you will find a wide range of shops and restaurants, and of course, some great beaches with scenic views of Table Mountain and Cape Town across the bay. With great shopping facilities and a wide variety of restaurants, cafes and bars, Table View is a popular destination for locals throughout Cape Town. A laundrette offering a drop-off and collect service is only 5 minutes walk from AVIVA House. Laundry is charged at approx R50 per 5kg load, and includes washing, powder, dry and fold. AVIVA House is comfortably furnished with all the facilities you might expect to help make your stay as enjoyable as possible. Facilities: A full-time Volunteer Coordinator (Mon-Fri 8am-5pm), who is also available for emergencies during evenings, weekends and Public Holidays. Separate Male and Female dormitory accommodation - spacious with good quality mattresses, bedding and linen provided. A Twin Room is also available at extra cost, please ask about availability. Full kitchen facilities - Oven, fridges, microwave, toaster, kettle and everything you need for preparing meals. Milk, tea, coffee and sugar are provided. A telephone for incoming calls. Comfortable lounge with a Hi-Fi and Satellite TV. A lockable cupboard for your valuables and groceries. Shower and toilet facilities. Premises are cleaned and inspected daily (Mon-Fri). A large private garden for entertainment/relaxation complete with breakfast tables, a built in braai (A South African style BBQ) and a large pool. A Wi-Fi Hotspot and computer are available for you to access the Internet at very cheap rates (approx 20c per Mb). You can also logon to the Internet if you bring a Wi-Fi enabled laptop. Extra storage cupboards for luggage and personal items. AVIVA House is safe and secure with electrical fencing and a magnetic lock on the entrance gate. You will be issued with a coded magnet key to allow you to come and go 24 hours a day. You can view photos of AVIVA House here:

9 PACKING FOR MY TRIP Volunteers often ask about bringing items for the children such as books, educational toys etc. These are always welcome (if you have room in your suitcase!), though, if you are considering purchasing anything for the children, we would recommend that you bring your money with you, as you are likely to get much better value for your Euro, Pound or Dollar in South African stores. This will also allow you to see what s actually needed at the time. For the winter months you are advised to bring some warm clothes as the early mornings and late evenings can be very cold then. Sunscreen is an absolute must at any time of year, along with a hat and UV protected sunglasses. If you are bringing your mobile phone and would like to take advantage of cheaper local call rates in South Africa, you can purchase a South African Sim card and Airtime Vouchers here. Please remember to unlock your phone before you leave home, and don t forget your Sim Unblocking Pin Code! Hand Baggage: Normal limit 5-7kg depending on airline Passport Visa (if required for stays of more than 90 days) Tickets Insurance Policy Mobile Phone Contact Numbers & a copy of your Travel Itinerary (print from MyTrip ) Wallet/Purse Approx R500 in cash for initial spending money Credit Cards (Don t forget your PIN s) There are thousands of ATM s in and around Cape Town Photo ID Driving Licence or International Driving Licence (if you plan to hire a car at any time) Toiletries/Make-up Be aware of limits on the quantities of fluids that can be carried in hand baggage. Personal Medication (if required) Book/Magazine for the flight Camera, Film/Card, Batteries Binoculars 8x42 or 10x42 are ideal for wildlife, birds, whale watching etc. ipod / mp3 player don t forget your charger UV Filter Sunglasses - if you wear glasses or contact lenses, be sure to bring an extra pair. Student ID Card (student discounts are available on a variety of attractions in Cape Town) Suitcase: Normal limit 20-64kg depending on airline Casual / long trousers / Jeans Shorts / Skirts / Beach-shorts / Bikini Long sleeve Sweater / Blouse / Shirts / Polo / T-Shirts Jacket Waterproof Trainers / Walking shoes / boots / Beach Sandals / Flip flops Sun hat Underwear Electric Razor/Hairdryer Washing Gear & Toiletry bag, Toothbrush, Paste & Towels Comfortable, appropriate clothes for use at Nazareth House

10 HOW DO I BOOK? 1 You can make an application using any of the following methods... Apply online using the simple booking form on our web site - your requirements to - info@aviva-sa.com Call one of our friendly team during office hours on +27 (0) Chat to us online for free, directly from our web site. 2 We will reply to your application by the next working day... When you book a placement, we will send you a login username and password which will allow you to access your personalised MyTrip page on our web site. With MyTrip you will be able to: See who else will be volunteering in Cape Town at the same time as you...view and check your full itinerary, which includes recommended arrival and departure dates. View useful information relevant to your trip. Approve your quote & make secure payments on line. Update your personal information and travel details (when you have them). 3 Pay your deposit... When you are happy with everything, you can secure your place by paying your deposit. Your remaining balance will only be due 4 weeks before you arrive in South Africa. 4 Contact us at any time for help and advice... We guarantee you a prompt response to your enquiries. Our friendly, professional team in Cape Town have a wealth of experience and are on hand to assist you with all aspects of your journey. BOOKING & TRAVEL NOTES We work hard to ensure that your trip preparations are as enjoyable and stress free as your stay with us in South Africa. Here are a few useful notes for your peace of mind... You do not make any payments until you are happy with everything, so making a booking is a great, risk-free way to check everything out on your MyTrip profile before making a final decision to join us in South Africa. If, when booking your international flights, you find that you can get a cheaper flight that arrives earlier, or leaves later than the dates we recommend, we can arrange extra accommodation at AVIVA House for you to match your flight dates. This is often worthwhile, as the cost of extra accommodation can be far outweighed by savings on your flight ticket. Please do not worry about what time your flight arrives in South Africa as we can pick you up at any time of day. We also monitor expected landing times for inbound flights, so if your flight is early or delayed, we will still be there to welcome you.