CAPE TOWN. Pre-arrival Information. lalschools.com

Transcription

1 CAPE TOWN Pre-arrival Information

2 We would like to thank you for choosing LAL Cape Town. We are confident that you have made the right choice. We very much value your choice and we will do everything we can to make the experience educational as well as enjoyable. This document will give you all the information you need in advance of your stay to make sure you have a satisfying time with LAL. Bradley Wade General Manager Shihaam Roberts Acting General Manager Deborah Bidounga Customer Service Manager LAL Cape Town 319 Main Road Sea Point Cape Town, 8005, SA southafrica@ +27 (0) (Monday-Friday from ) Emergency Number Marise Swart Student Services officer Sonia Reichert Office Manager Kyle Van Gensen Operations Manager +27 (0) (For use outside of office hours only) What s App +27 (0) Alfre Dames Senior Teacher Guido Visser Senior Teacher Jacy Costa Head of Regional Business Development

3 CHECKLIST BEFORE YOU LEAVE Toiletries Passport Towels Visa Electric Plug Adaptor Driving Licence (if you intend to hire a car) Phone/tablet/laptop Umbrella Phone charger/cable Raincoat Cash in ZAR Clothes and shoes, appropriate for the season Debit/Credit Card

4 TRANSFERS Booked a transfer with LAL? Make sure LAL has your flight details at least two weeks before departure Our representative will have a board with your name on it and LAL Anyone meeting you will be waiting in the Arrivals Hall and not where you collect your baggage. They may also be wearing an LAL t-shirt They will take you directly to your accommodation Cape Town International Airport is very busy with lots of people arriving and waiting for passengers Can t find the driver? Find the terminal information desk Call the emergency number at the front of this guide book Flight delayed before you leave? Call or send an SMS or send a What sapp message to the number at the front of this guide book No transfer with LAL? LAL needs your flight details if you have booked LAL accommodation at least two weeks prior to arrival Make sure you have the full postal address of your accommodation, including the postcode Any problems? Call our emergency number or send a message on What s App.

5 LAL ADVANTAGE LAL Advantage is our student portal helping you with all aspects of your stay with us, including lessons, placement test, useful information and our feedback forms. You should have received a log in. If not, your booking confirmation will have an LAL student ID number (6 digits). Go to /advantage enter lal then your ID number in both fields. For example lal Please fill in your registration form and placement test online before arrival as this will save time on your first day. Please let us know your first impressions by completing our First Week Feedback Form in LAL Advantage.

6 ACCOMMODATION Residence (Sunday only) Let us know at least one week in advance by what time you intend to arrive at the residence but please be aware of the check-in times. Make sure you have the full address with you. Check in and out times Arrival (midnight) Departure There will be a supplement of EUR 20 to pay on arrival should you check in outside of these times. Address On-Site Residence 319 Main Road Sea Point TW1 4AD How to get to school Our school and on-site residence are located in the same building.

7 Homestay (Saturday or Sunday) Let your homestay know, at least one week in advance, when you will arrive You should have all information in your accommodation confirmation, including the address If you do not, please the school Remember, you are staying in someone s home so please treat them and their family with respect Check in and out times Arrival (midnight) Departure There will be a supplement of EUR 20 to pay on arrival should you check in outside of these times If your flight is delayed, or you are held in immigration, please call the emergency number. Late arrival at a homestay without letting us know may lead to non-admittance to the homestay and you may need to stay at a hotel overnight at your own expense. How to get to school Your homestay host will advise you of the best and quickest method to school This could be on foot or by bus Homestay hosts are not obliged to take you to or collect you from school Hotel (any day) Check in and out times Arrival onwards Departure If you arrive earlier, you can leave your luggage at the hotel for no charge. You can also leave your luggage if you want to do some sightseeing before you fly. Address of LAL partner hotel The Hyde 13 London Road Sea Point Cape Town How to get to school Turn left onto London Road Walk for less than 1 minute You will see the school in front of you across Main Road Own Accommodation Arrangements Bring the address of your accommodation on the first day

8 FIRST DAY What to bring 33 Passport 33 Proof of health insurance (if you have not booked it with LAL) 33 Phone/tablet/personal device 33 Pen and notebook Monday Arrive at school where you will be greeted by our Student Services Officer Placement tests (written and oral only for students who have done theirs on line prior to arrival) Tour of area Welcome talk and student induction including online registration Break First lesson Lunch break City Tour Afternoon lesson (if you have decided not to join our complimentary City Tour) End of afternoon lesson End of City Tour Welcome Barbecue at On-Site Residence Tuesday First lesson Break Second lesson Lunch break (if you have no lessons in the afternoon, you are free to go) Afternoon lesson (if you have booked an Intensive English course) End of afternoon lesson LAL Advantage Induction Lessons are two 45 minute sessions together so you will be in class for 90 minutes Class sizes vary from 6-12, depending on your course

9 SCHOOL FACILITIES Classrooms with large screen computer-based TVs Cafeteria (serves breakfast and lunch) WCs Water fountain Wifi Tablets Computers Student games room Reception Swimming pool

10 LOCAL INFORMATION 1-5 minutes from the school c Bank/ATM T Cafes Pharmacist l Pubs/Bars 3 Bus Stops (local) S Supermarket t Shops (newspapers, magazines, books, snacks, tobacco, alcohol) Cost of Living (12 ZAR = 1 EUR*) Bread 25 Milk (1 pint) 20 Rice (1kg) 22 Eggs (12) 35 Banana (1KG) 18 Bottle of water (5l) 25 Cereal 40 Frozen Meal 80 Beer (500ml) 30 Wine (mid range) 65 Coffee 25 Coke/Pepsi 13 Meal for 1 at Mc Donalds 59 Meal for 1 at mid range restaurant 120 Weekly bus pass 200 School to Airport 300 Weather, Climate & Time Temperate weather but unpredictable Cape Town can be very windy Usually not too hot and not too cold Humidity can make it feel hotter or colder The hottest months are between November and February Rainfall occurs the most during winter months between April and August The time zone is GMT+2 (sometimes called UTC+2) Typical temperatures: Month High / Low( C) Rain January 28 / 17 3 days February 29 / 17 2 days March 27 / 16 2 days April 25 / 15 6 days May 22 / 13 9 days June 20 / days July 20 / days August 20 / days September 21 / 13 8 days October 24 / 14 5 days November 25 / 15 3 days December 27 / 17 4 days *Exchange rate is approximate and should be checked with up to date rates.

11 LEISURE (prices in ZAR) City Tour (free) Garden Route 4200 Cape of Good Hope 1250 Paragliding 1400 Shark Cage Diving 2400 Township Tour 660 Winelands 1100 Seal Snorkelling 1200 Whale Route 1100 Sandboarding 900

12 INSURANCE & WELL-BEING It is highly recommended that you take out travel and health insurance. You can book this with LAL. Please or go to our website for more information. There are two tiers of healthcare available in South Africa; those being public government clinics, and private hospitals or doctors. Public clinics are available to anyone in need of care but long waiting times to be helped can be expected The standard of health care at public clinics are not yet at the level of European standards Private hospitals and doctors provide healthcare of high standard but can be expensive If you are in need of medical care in South Africa, we urge you to have medical insurance which will pay for private medical care during your stay. Should your medical insurance not authorise upfront payment for private healthcare, you would have to pay any medical costs on the day of receiving any healthcare services All medication, prescribed or not has to be paid for by you or by your medical insurance Most international medical insurance providers offer up-front payments to the nearest private hospital, Christiaan Barnard Memorial Hospital. We suggest that you check with your insurer whether they will cover any medical costs at this hospital Students aged 16 or 17 on adult courses must have health insurance. Proof of this must be provided on arrival and students will have to purchase on-site if they do not have it Don t feel well? Not serious make an appointment with a local doctor or visit a pharmacist speak to our Student Services Officer A bit serious go to the Emergency Room at Christiaan Barnard Memorial Hospital Serious dial 112 or go straight to the nearest hospital by taxi our campus security can order this for you

13 UNDER 18s Accreditation compliance and safeguarding for under 18s means that we need to treat our under 18s a little differently: You need to be back with your homestay host by You will need to sign in and sign out of the school The minimum age for drinking and smoking in South Africa is 18 You will need to provide proof of health and travel insurance on arrival. If you cannot do this, you will have to take LAL s insurance for the duration of your stay or until you can provide LAL with proof of alternative cover There is no included leisure programme Parents or legal guardians of students under 18 must complete our welfare and consent form BEFORE arrival: forms./welfare-form

14 Terms and Conditions Finally, we would ask you to check our terms and conditions, available on our website: