Recent developments in telematics-based Demand Responsive Transport
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1 Recent developments in telematics-based Demand Responsive Transport John D Nelson Transport Operations Research Group University of Newcastle upon Tyne, UK IVT-Seminar July 2003
2 Structure of the Presentation Recent Concept Development Installation and Evaluation Innovation: Multiple Service Provision Conclusions
3 Background to Demand Responsive Transport Intermediate form of public transport DRT services Provide rapid response transport services on demand from the passengers Offer greater flexibility in time and location than conventional public transport in meeting individual requests for transport Technological development
4 Schematic Representation of Telematics-based DRT Services DEMAND RESPONSIVE TRANSPORT (DRT) USER USER TRAVEL DISPATCH CENTRE (TDC) AUTOMATED BOOKING MANUAL BOOKING BOOKING, PLANNING AND DISPATCHING SYSTEM SMART BUS STOP MEETING POINT VEHICLE ON-BOARD UNIT (OBU) Booking the Journey Making the Journey
5 Flexible by Name Types of pick up / drop off points Conventional bus stops Predefined stop points Door-to-door Types of routes Fixed Semi-fixed Flexible Virtually flexible
6 DRT Traffic Concepts Corridor service (example) End point Fixed intermediate point Non predefined stop point Area service (example) Predefined stop point
7 DRT Traffic Concepts (continued) Depot Non predefined stop point Virtual flexible route: Area service (example) Predefined stop point
8 Installation: Early European Initiatives SAMPO and SAMPLUS EU DG XIII R&D Programme Rural and urban 4 European demonstration sites 2 follower sites UK Initiatives DoRiS, West Sussex and Surrey Bus Challenge Programme Scottish Executive
9 Characteristics of Five DRT Demonstration Sites Country Belgium Finland Italy Sweden Sweden Localities Limbourg, W & E Flanders Tuusula, Järvenpää & Kerava Florence, Porto Romana & Campi Gothenburg (Högsbo) Stockholm (Märsta) Population Density Moderate Low Moderate Service Type Regional Regional & Urban None Moderate Regional High + & Urban High Urban Low Rural None User Restriction Special transport & None Special transport & None Special transport & None
10 Evaluation: Economic Viability Operating costs TDC Cost Vehicle usage Route directness Passenger usage KESKI-UUSIMAA SAMPO Passengers in a week, years Start of Eu-Pilot
11 Evaluation: Service Provision Core background information Trip purpose Operator indices Coverage of service Service reliability Ease of making reservations Passenger convenience
12 Evaluation: Technical Performance System performance System capacity Loss of potential customers Service reliability Data reliability
13 What s in a Name? Wiggly Bus, Vale of Pewsey, Wiltshire Call Connect, Lincolnshire U Call, West Newcastle and Airport, Tyne and Wear Phone and Go, Northumberland Cango, Andover, Hampshire Village Link, Southern Vale of Gloucester Local Link, Wythenshawe, Manchester Meltham s Minibus, West Yorkshire Hampole and Skelbrooke Taxibus, Doncaster, South Yorkshire DoRiS, West Sussex and South Waverley, Surrey
14 Route Flexibility U Call, Nexus, Tyne and Wear Wiggly Bus, Vale of Pewsey, Wiltshire Angus Glens, FAMS Hampole and Skelbrooke Taxibus, South Yorkshire Meltham s Minibus, West Yorkshire DoRiS, South Waverley, Surrey North Lanark, Strathclyde Fixed Sections Semi Fixed Flexible Virtual Flexible Cango, Hampshire Call Connect, Lincolnshire Village Link, Southern Vale of Gloucester Phone and Go, Northumberland Belbus, West & East Flanders, Belgium Flexlijn Gothenburg, Sweden PersonalBus, Florence Disabled, Italy
15 Flexibility of Booking Method U Call, Nexus, Tyne and Wear Wiggly Bus, Vale of Pewsey, Wiltshire Angus Glens, FAMS Hampole and Skelbrooke Taxibus, South Yorkshire Meltham s Minibus, West Yorkshire DoRiS, South Waverley, Surrey Telephone driver TDC: Manual North Lanark, Strathclyde TDC: Software TDC: IVRS Internet Cango, Hampshire Must book to travel Call Connect, Lincolnshire Village Link, Southern Vale of Gloucester Phone and Go, Northumberland Belbus, West & East Flanders, Belgium Flexlijn, Gothenburg, Sweden PersonalBus, Florence Disabled, Italy
16 Flexibility of Minimum Pre- Booking Period U Call, Nexus, Tyne and Wear DoRiS, South Waverley, Surrey Cango, Hampshire Village Link, Southern Vale of Gloucester Wiggly Bus, Vale of Pewsey, Wiltshire Angus Glens, FAMS Hampole and Skelbrooke Taxibus, South Yorkshire Meltham s Minibus, West Yorkshire North Lanark, Strathclyde Previous day 2 hours 1 hour ½ hour Call Connect, Lincolnshire Phone and Go, Northumberland Belbus, West & East Flanders, Belgium Flexlijn, Gothenburg, Sweden PersonalBus, Florence Disabled, Italy
17 Phone and Go, Northumberland Rural Bus Challenge Lower Coquet Valley Allen Valleys Role of TORG Project Management Travel Dispatch Centre Research Partner
18 Phone and Go, Northumberland Value Added User Requirements Co-operation with Community Transport (ADAPT) Education Transport Services New User Groups Feeder & Interchange Mobility Assistants Evaluation
19 Phone & Go / Click & Go Project: The Travel Dispatch Centre (TDC) VISUM Automatic Passenger Counting MobiRouter Database (Oracle) panic button Automatic Vehicle Location Intelligent Mobility Engine Northumberland Journey Planner fixed routes Database (Transmodel) Transport Direct Database
20 Positive Operational Outcomes TDC staffing can be flexible Booking times are short Service reliability is good Passenger acceptance is generally good Software on connecting services confidence Innovative solutions improve services, e.g. taxis used to guarantee a connection Niche market High quality service Customised to passenger preferences Social inclusion
21 Innovation: Multiple Service Provision FAMS Flexible Agencies for Mobile Services Florence, Italy Angus, Scotland Virtual agency co-ordinating multiple transport resources
22 FAMS in Angus: Objectives To bring new technologies to the commercial market place Creation of virtual agency for co-ordination of multiple transport resources Meet the ever changing needs of the individual, statutory bodies, businesses, communities and transport providers To measure each action of the agency and report findings
23 Innovation: Multiple Service Provision: EMIRES Economic Growth and Sustainable Mobility supported by IST at the Regional level including SMEs. Network of: 4 EU Objective one regions: Finland, Greece, Spain, UK 1 region in accession country: Czech Republic
24 EMIRES in Highland: East Sutherland Caithness Sutherland Ross & Cromarty Nairn Skye & Lochalsh Inverness Lochaber Badenoch & Strathspey
25 EMIRES in Highland: Objectives Develop a Regional Service Centre (RSC) Remote web based access to book and interrogate services Multiple transport services Non-transport services, e.g. job interview Develop satellite Service Points throughout the site providing local access to book and use these services Demonstrate that the EMIRES RSC functions as part of an international network Develop a Highland business plan which will contribute to a blueprint for further RSCs Contribute to Regional Innovation Programmes for the EMIRES EU Regions
26 EMIRES in Highland: User Groups Region Highland Council Passenger Transport Co-ordination Unit Highland Council Planning and Development Highland Council Education and Social Work Services Caithness and Sutherland Community Care Forum Caithness and Sutherland Enterprise Caithness and Sutherland NHS Trust Sutherland Partnership Highlands of Scotland Tourist Board SMEs Public transport providers Scottish Ambulance Service Local businesses Individuals Local population Job seekers Local labour force Young people Tourists
27 EMIRES in Highland: Targeted Services Combining information on trip purpose with public transport information to provide users with one stop solutions Personalised information on job vacancies and training courses that can be accessed via public transport Core ontology for retrieval and combining of data Transfer of data between EMIRES and external sources via web services technology
28 Looking Ahead Awareness raising is vital Institutional, legal and economic barriers to be overcome DRT cost savings are relative to conventional public transport and special transport services DRT can be relatively simple Manual booking of one public transport service. or more complex Integration of public transport, special transport and non-transport services using software scheduling systems CONNECT Flexible Collective Mobility Services for passengers and small goods
29 Contact Details Dr John Nelson Tel: Fax: Transport Operations Research Group
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