public transport info

Transcription

1 public transport info

2 Scotland s national public transport information service. Timetables and journey planning for all bus, rail, coach, air and ferry services in Scotland. Phone Website Mobile phone (SMS and mobile internet)

3 Public-private partnership between transport operators, local authorities and Transport Scotland. Our aim: To provide accurate, up-to-date, impartial timetable and journey planning information to allow passengers to reach their destination by the quickest public transport mode.

4 Scottish call centre based in Airdrie Never closed - Open 24 hours, 365 days Around 700,000 calls each year Advisors trained to use BT TypeTalk and give special standard of care to disabled customers

5 What s available by phone? Door-to-door public transport journey planning up to three months in advance of travel Timetables for bus, rail, coach, air and ferry services Fares information Service disruption news Contact details for bookings

6 Journey planning, bus timetables, bus stop departure times, and more. 3.2 million visits in 2009, and over 2.1 million journeys planned

7 What s available online? Multi-modal journey planner Timetables My Bus Stop Times departure boards Service disruption news Contact details for transport operators Fares information not available online

8 SMS based service for bus departure times All stops in Scotland covered - 38,000 in total Gives bus time, destination, and operator code

9 Mobile internet service for bus departure times All UK bus stops covered More flexible than SMS, easier to find your stop, free on many phones

10 How does it work? Visit the site or use bookmark Search by street & town, postcode or bus stop code Select stop from Google Map of nearby bus stops

11 How does it work? Bus departure times displayed (RTI included where possible) Recent stops are remembered

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13 Create multi-modal personal journey plans for tens, hundreds or thousands of individuals Fully automated self-service online system Free to use Use as often as you like

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15 1. Register via website travelinescotland.com 2. Fill out template and upload to server

16 Required details for input: Start & destination postcodes (within Scotland) Times of departure and arrival Days of travel Optional details: Modes of travel - Bus, rail, coach, Subway, ferry Friendly names for locations eg. Stuart s flat, or SPT conference Maximum no. of changes/maximum journey length

17 1. Register via website travelinescotland.com 2. Fill out template and upload to server 3. Traveline Scotland system creates journey plans Download journey plans from secure FTP site OR Have journey plans sent direct to your travellers by

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19 Create up to 1,000 plans at once Journey plans can be customised to include your own logo Expert users may choose to obtain the journeys in XML format for use with specialist software Helps encourage use of public transport and associated benefits

20 Example users: Employees at a factory or manufacturing plant Workers travelling to/from major office buildings Staff and support workers at hospital sites Students and staff attending college/university campuses Visitors to a one-off large scale event, such as a major conference The list goes on Try it for free at travelinescotland.com

21 Add public transport journey planner to your website for free. Widget allows web visitors to plan their journey to your premises with ease Fully customised to plan directly to your location Use for business, tourism, conference venues

22 How does it work? Click on Download Free Journey Planner at travelinescotland.com Choose from six templates Copy generated HTML code and insert into your webpage

23 Who s using it already? Strathclyde Partnership for Transport Visit Scotland National Trust for Scotland Silverburn shopping centre Glasgow Museums Stirling Council Homecoming Scotland and more

24 What s next for Traveline Scotland? Continue development of our own website & journey planning tools Always willing to provide Scottish transport data to third parties for innovative new developments

25 For more information: Stuart McNeill, Traveline Scotland Tel: