London Mayors Association

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1 The London Mayors Association www. londonmayors.org.uk NEWSLETTER No. 21 Autumn 2006 Inside: Whittington Walk New Mayors Bromley Hall A DAY AT THE RACES John Branch, Cllr Joan Scannell, Paddy Lyne, the Speaker of Hackney and Gaye Branch Eighty Five members of the London Mayors Association spent a sunny day at the races, when on Saturday 7th October 2006 they attended the newly built Ascot Racecourse for the last day of the Flat Season. Members arrived to a welcoming glass of champagne and then enjoyed a superb three course lunch hosted by Janet Walker, Ascot s Director of Finance. After Lunch members were able to check the going and visit the paddock before placing bets on their favourite horse in a series of races. Some members were lucky or astute, while other faired less well. But at least everyone left with their shirts still on their back. Members were also able to ex plore the new Grandstand and Racecourse which impress ed everyone. After noon tea was served in the Old Paddock Restaurant where we were joined by the Mayor of Windsor & Maidenhead Cllr Mrs Margaret Cubley and her consort Mr Geoffrey Cubley. Thanks go to the authorities of Ascot Racecourse for a very special day. Editor: Cllr Robert Davis DL. Published by: The London Mayors Association, 8 Bentinck Street, London W1U 2BJ. Tel:

2 A DAY AT THE RACES The Mayor of Brent and her consort The Mayor of Hounslow Cllr Robert Davis & the Mayor and Mayoress of Camden The Mayor of Windsor & Maidenhead and Cllr Doreen Weatherhead Patricia Anne Payne and Cllr Carole Hubbard placing a bet The Mayor and Mayoress of Wandsworth Honorary Doctorates Congratulations to Executive Committee member Victor Lyon, former Mayor of Barnet (1993) and former Leader of Barnet Council ( ) as well as to former Mayor of Greenwich ( ) Mrs Jagir Sekhon who have been awarded Honorary Doctorates. This honour was bestowed on Victor Lyon by Middlesex University after he retired as a Councillor at the May Elections. His Honorary Degree is in recognition of his forty years service to local government in north London, where he served as a Councillor on three different Councils. Victor (in his doctor s gown) is seen in the above photograph at the Awards Ceremony with Jenny Bianco DL Rep for Southwark and former Lord Mayor of Westminster. Jagir Sekhon s Honorary Doctorate from Greenwich University acknowledges the bursary she helped to set up to enable young people with disabilities and those from deprived and underprivileged backgrounds to go to university. We congratulate Victor and Jagir on both their Honorary Degrees and their work for their communities. Mrs Jagir Sekhon and the Chancellor Chairman Made DL Cllr Robert Davis DL Congratulations go to our Chairman, Councillor Robert Davis who has been appointed a Deputy Lieutenant for Greater London by Lord Imbert the Lord Lieutenant following Her Majesty The Queen not disapproving his appointment. Commendation Award Joe and Jean Trotter Congratulations also go to Joe Trotter former Mayor of Islington who received a Commendation Award for his outstanding commitment to improving com munity safety in Islington through partnership with the local police over many years.

3 London Mayors Whittington Walk The traditional annual walk from Highgate Hill to Mansion House took place just before publication of the last newsletter and so too late for photos of the event to be included. Accordingly, we now print a number of photos from the successful Walk. The morning started with a light breakfast at the Whittington Hospital. After some welcoming speeches, the Mayors processed to the statue of Dick Whittington s cat for a photo call before the walk officially started. Accompanied by the Police, the Mayors in Robes and chains were quite a sight meandering through the streets heading for the City of London. A rest at the half way point in a pub opposite Islington Town Hall enabled members to refresh themselves. After arriving at the Mansion House, the Lord Mayor of London, Alderman David Brewer, hosted a buffet lunch for the participants and then presented certificates to the Mayors. Memories from a Mayoral Year: Taiwan Branches For a number of years, John and Gaye Branch (former Mayor and Mayoress of Harrow ) have been hosting Taiwanese students during their educational visits to London. When their organiser, Dr. Yang, discovered John had been elected Mayor of Harrow, he arranged a week s educational visit to Taiwan; organised and funded by the International Education Foundation. During the visit, the Branches met the Foreign Secretary of Taiwan, Mr. Eugene Chein, whose son they had entertained in Harrow, whilst he was attending Harrow School. They also visited three schools, one with over 7000 girls, where John spoke about the office and activities of being a Mayor of a London Borough. John and Gaye were driven round the City of Taiwan with Police outriders and were made to feel almost like royalty! The Mayors of Redbridge & Islington with the Lord Mayor of London The Lord Mayor of London elect, Alderman John Stuttard, takes the lead Peter Moore, the London Town Crier and the Mayor of Hillingdon The Mayors outside the Mansion House Councillor Parkinson, you have one minute to speak on Local Review of Standards Legislation without hesitation, deviation or repetition

4 New Mayors Reception It has now become a tradition after the May round of Mayor makings throughout the London Boroughs (this year following the Local Elections), the Lord Mayor of Westminster, as President of the London Mayors Association, hosts a reception for the new Mayors and their consorts. This year was no exception and the Reception held in the Lord Mayor of Westminster s Reception Rooms in Westminster City Hall was attended by three quarters of the new Mayors. The evening gave the new Mayors an opportunity to learn about the London Mayors Association and to meet the Officers and Executive Committee. The evening was sponsored by Bob Bone Director of the London Parade and Festival who attended with his senior staff. He took the opportunity to tell the Mayors about the 21st London Parade on 1st January 2007 and their participation. For many of the new Mayors, it was also their first visit to the top floor of Westminster City Hall and many were mesmerised by the superb views across central London. Stephen Bourne NEW MAYORS INDUCTION DAY The London Mayors Association launched a new initiative this year with a Saturday Seminar for new Mayors. The idea was to give advice to the newly elected Mayors and their Consorts. A few Deputy Mayors also attended. The event was organised by Vice Chairman Cllr Ronnie Barden with help from Cllr Geoff Taylor (former Speaker of Hackney), Cllr Heather Johnson (former Mayor of Camden) and a number of other former Mayors and consorts. All gave up a Saturday morning to give a series of talks on a number of issues it was thought would benefit the new Mayors. Those attending also participated in a series of workshops. The Induction Day was a great success and appreciated by the new Mayors attending. It is therefore planned for this to become an annual event. The Mayor of Sutton and the Speaker of Hackney & her consort The Mayor of Lambeth & her consort Cllr Sheila Peacock and the Mayor of Harringey Cllr Heather Johnson The Seminar commences The Civic Ambassador of Newham and his Consort The Mayors of Hounslow and Bexley The Mayors of Redbridge & Tower Hamlets Christine Peters addressees the new Mayors A workshop under way

5 Mayor of Washington DC visits London The Mayor of Washington During the Civic Visit of the London Mayors Association to Washington DC in March, Members visited the Mayor of Washington DC, Anthony Williams. Following our return to London, we were notified the Mayor was to visit London on a three day political visit. We agreed to the London Mayors Association hosting a Dinner in his Honour. Accordingly, in late April the Lord Mayor of Westminster hosted a Dinner in his Reception Rooms at Westminster City Hall for fifty of the sixty-six members who travelled to the States the previous month. The Deputy Ambassador for the United States, David Johnson and his wife also joined us for Dinner. The Mayor of Washington DC was accompanied by two colleagues and after an excellent meal, the Mayor gave an interesting and entertaining speech. The evening was a great success and the strengthening of a growing relationship between the Mayoralties of two of the world s most important Capital Cities. Joe Trotter & Carolyn Doe The Mayor of Washington and Cllr Tim Joiner, Lord Mayor of Westminster (2005-6) Victor Lyon & Cllr Barbara Campbell The Mayor of Washington and the Pickering Loving Cup (in the Lord Mayor of Westminster s Plate Room) Pat Cruezenberg & Robert Landeryou Cllr Vanessa Graham and Cllr Leslie Mcdonell Cllr Tim Joiner, Lord Mayor of Westminster and David Johnson the Deputy American Ambassador Cllr Robert Davis presents a gift to the Mayor of Washington

6 The premises are listed and the facade has remained unchanged for centuries, despite being surrounded by many examples of modern architecture. The Foundry has always concentrated on the manufacture of bells and their associate parts. Four-fifths of the Foundry s work is the manufacture of bells for church towers; large bells for change ringing, single tolling bells, carillon bells and accessories such as clappers and wheels, then the finishing with the actual assembly in church towers. The other fifth of the business is in the production of hand-bells for tune and change ringing. The majority of the most famous bells in the world have been produced and hung by the foundry, including Big Ben, the Liberty Bell and England s heaviest change ringing bell installed in Liverpool Cathedral. The foundry also undertakes the maintenance and repair of Cllr Heather Johnson WHITECHAPEL BELL FOUNDRY Cllr Tim Joiner, the Lord Mayor of Westminster and Rona Shaw by Helen Watson Secretary of the London Mayors Association Whitechapel Bell Foundry is at least 400 years old and is probably the oldest bell foundry in the world. these famous bells and others they have made in the past. Owned and run by the same family for over a hundred years, the present Hughes family gave forty members of the London Mayors Association a most fascinating tour of the Foundry with a thoroughly enjoyable explanation of the various processes involved in creating the many different types of bells. Parts of the building were an adventure in itself to navigate and explore with steep wooden staircases to climb and rafters to avoid. Despite the historic building in which the Foundry is based and the necessity to use many of the old and tested methods to build and tune bells, it was interesting to see how the foundry now incorporates new technology and innovations into its design, building and tuning work. The Hughes family hospitality matched their manufacturing skills in providing the Members attending the visit with a supper catering for all tastes, cultures and appetites. Cllr Tim Joiner, then Lord Mayor of Westminster, was able to join the visit. Being a well seasoned and experienced bell ringer himself, his knowledge and interest added to an already delightful and fascinating occasion. Cllr Tim Joiner, the Lord Mayor of Westminster (2005-6) SPITALFIELDS CENTRE, 19 PRINCELET STREET by Helen Watson Secretary of the London Mayors Association Members of the London Mayors Association were privileged to tour the Spitalfields Centre and Museum, the oldest museum in Europe celebrating diversity. Normally closed to the public, the Trustees agreed to open their doors to us for a most interesting and worthwhile visit. The museum situated in Princelet Street, east London, houses a permanent exhibition examining how diverse Britain has always been, from the long ago, and now forgotten immigration to the UK of the Anglo-Saxons from which many Britons are descended, to the more recent immigrants such as the Somalis. In this respect the museum is challenging; questioning visitors to identify their heritage, which many are unable to do, and demonstrating that every Briton is descended from ANNUAL CIVIC SERVICE The Annual Civic Service was held in Westminster Abbey on Sunday 15th October 2006 but this Newsletter was finalised and sent to print before the Service and so photographs and an article on the Service and the Reception that followed will appear in the next newsletter. immigrants from somewhere. With so many and varying communities to recognise, Asian, African, Sikh, Jewish, Muslim, West Indian, Bengali, Somali and so many more, the museum is thought provoking and stimulating. Visitors are led to understand and accept this amazing diversity has contributed to the spiritual, cultural and economic maturity this country has today. The house containing the museum is itself a unique heritage site of an un-restored Huguenot master weaver s building, the exterior of which conceals a rare surviving synagogue. Desperate to raise sufficient funds the Trustees are waiting to carry out all the restorations and repair work necessary to make the building safe to open on a regular basis to the general public. He s had eleven events today

7 DON T MISS THE FLOAT! A number of mayors are set to miss the biggest and best day in their momentous year and fail to secure much needed cash for their chosen charities. The New Year s Day Parade the Capital s traditional turn of the year celebration celebrates its 21st Anniversary on January 1st. Massive media interest has ensued with the BBC signed up as media sponsors and the entire event being screened live across America. But with just a few weeks until Big Ben booms 12 Noon on January 1st 2007 there are still 15 boroughs yet to commit to the event. It would be disappointing if some mayors decided to give it a miss. Said Bob Bone, the Parade s Executive Director. They might be under the misapprehension that it is associated with a predecessor of a different political persuasion. Nothing could be further from the truth. It is a non-political non-partisan event. The parade is a free family day out for everyone to enjoy and help raise tens of thousands for charity in the process. We are offering those still to make a final decision every assistance in finding a suitable entry and the BBC will be featuring items on air to get local people stimulated to come forward with ideas and offers. It is not too late and they won t have to commit to huge amounts of work. We will do a lot of it for them. The more colourful and creative the better the chances of attracting the judges eyes for the Let s Help London Challenge. Those that do get their acts together will be set to scoop their share of a massive fund dedicated to London s mayoral charities. People are obviously in a generous mood on January 1st. said Bob, They really do dig deep especially if they like a particular entry! Mayoral charities could be around 50,000 better off come the end of the our 21st Anniversary parade a great boost at the beginning of the year. It s not just about charity money to the mayoralties that enter it s huge fun too. The sparkling Mayoral package includes: A pre Gala Concert reception at Westminster City Hall A sumptuous New Year s Day Brunch at One Whitehall Place A post Parade Awards tea An open-top bus ride before the hundreds of thousands thronging the streets Grandstand seats for the big show Mayors of participating Boroughs will receive an allocation of tickets, and their own personal invitations, to a special LMA gala concert at Westminster Central Hall. For further information about the 21st Anniversary New Year s Day Parade London call or visit

8 21 ST BIRTHDAY EVENT 21 REASONS TO GET ON BOARD 1. It s the most fun you can have with your robes on! 2. The New Year s Day Parade is the Capital s traditional turn of the year celebration 3. It embraces the diversity and inclusion that London Boroughs bring 4. It is a non-political event 5. It s a perfect platform to show your borough at its best 6. The parade has raised more than 1,000,000 for charity 7. Mayoral charities compete for a massive prize pot and a share of the street collection 8. More than 10,000 performers from across the World will be participating 9. A massive street audience of more than 500,000 is expected 10. Our media partner is BBC London 11. Parade hospitality is renowned 12. You will be invited to a glittering pre Gala Reception at Westminster City Hall 13. You will enjoy a mayoral Gala Concert at Central Hall 14. The Pre Parade Champagne Brunch! 15. An open top bus transports you along the parade route 16. You see the entire event from the comfort of a VIP Grandstand 17. You and your borough will feature on a live global telecast 18. Your borough entry will feature in the Parade Post newspaper 19. Your local papers support The New Year s Day Parade 20. Your electorate supports the parade 21. YOU WILL HAVE THE HAPPIEST OF HAPPY NEW YEARS! 21 YEARS OF THE NEW YEAR S DAY PARADE

9 PRAGUE 2007 The London Mayors Association foreign Civic Visit in 2007 will be to Prague between Thursday 22nd March and Sunday 25th March The visit will include sight seeing tours of the beautiful city including tours of Prague Castle, the Lesser Town, Charles Bridge, the Old Town and the Jewish Quarter. We hope to have an audience with the Mayor of Prague and the British Ambassador. An application form is enclosed with this newsletter. THE LONDON INTER-BOROUGH RIFLE SHOOTING CHALLENGE CUP 2006 During a warm and peaceful Saturday afternoon in September, the 2006 final of the Inter-Borough Challenge Cup was held at the Ham & Petersham Rifle Club. The winner was the London Borough of Wandsworth but only just! Wandsworth had to have an extra shoot-out with the London Borough of Hillingdon after both had scored equal points over the previous 10 rounds. The Royal Borough of Kingston upon Thames, the current holders, came third, followed by the London Boroughs of Croydon and Richmond. Ten Boroughs entered the competition, but the London Boroughs of Ealing, Barnet, Hounslow, Harrow and Sutton were eliminated in the earlier stages. The team representing Wandsworth received from the current Mayor of Wandsworth the magnificent Silver Challenge Cup, donated in 1911 by Sir Archibald Dawnay, who was himself a former Mayor of Wandsworth. They also received, from the Mayor of the host Borough, Richmond, the Gerry Harsant Shield, to hold for the year. Also present were the Deputy Mayor and Deputy Mayoress of the London Borough of Barnet, the Deputy Mayor of Hounslow and representing the Mayor of the Royal Borough of Kingston upon Thames, Councillor Dennis Doe. Thanks go to Cllr Dennis Doe (former Mayor of Kingston upon Thames) who organised the competition on behalf of the London Mayors Association Executive Committee. Is there a Parlour in Bloom category?

10 Second Time Around by Diana Whittingham Mayor of the London Borough of Wandsworth and Diana Whitingham at Westminster Abbey When in May 1996 I became Mayor of the London Borough of Wandsworth, I found myself in an unknown world. I had ten years experience as a Councillor but although I had seen my predecessors at many formal and informal Council events, I had no real appreciation of what my year would be like. It was a good year but I made mistakes and realised that there was much more that I could have done to support the local community, to raise money for my mayoral charity and to enhance the profile of the traditional civic mayor. I also found, as do most Mayors, that the year went very quickly - a few weeks before the summer recess; a busy time in the run up to Christmas followed by a slightly quieter time in January; then you re in your last few weeks and desperately trying to finish everything you wanted to do. As time went on, I decided that I would not continue as a Councillor after the May 2006 elections and it then be came clear that I could have a second term as Mayor for the year. I was delighted when I was duly elected in May So what are the benefits of a second term? First, because you have a better understanding of the role, you can start making your plans as soon as you know you are the Mayor-elect. I found it important to plan the whole year, for example spreading major fundraising and other council organised events throughout the year, thus reducing the workload impact on the Mayor s office. Knowing that yet again there would be an election campaign in my final weeks, I was able to agree what events would be possible then. I also ensured that I took advantage of the August lull and had a pre-planned holiday in that month. and in Washington DC One of the main advantages of the second term is that you know so much more about the organisations which are active in your Borough. You also know the people who run them so you are not faced by a sea of strangers every time arrive for an engagement. You can relax because you are with people you know, many of whom are now your friends. There are other advantages too. In my second term I set myself some personal targets for my mayoral year and achieved most of them. I spent more time with the voluntary sector and more time was devoted to entertaining key people in the Borough senior police, fire and health services personnel, headteachers, local sporting personalities etc. I worked closely with fund-raisers from my named charity and raised a satisfactory sum for them, much improved on my previous term. I also up-dated brochures and leaflets about the role of the Mayor, even the notepaper was revamped! Finally, and remembering where this article will appear, I gave higher priority whenever possible to attending functions organised by the Mayors of other London Boroughs and, equally important, London Mayors Association events, including the trip to Washington. Yes, I can thoroughly recommend to anyone who has the opportunity to serve a second term as Mayor, to accept it. I guarantee you will find the experience even more satisfying and enjoyable. One thought for me if I had been re-elected in May 2006, would a third term as Mayor have been possible??? The Annual Diplomatic Dinner Another Diplomatic Dinner will be held in the Lord Mayor of Westminster s Reception Rooms in Westminster City Hall on Monday 4th December A number of Ambassadors and High Commissioners to the Court of St. James will be attending and each table will be hosted by a Mayor and be joined by an Ambassador or High Commissioner. This is a popular event and places are limited due to the size of the room, so tickets will be sold on a first come first served basis. A ticket application is enclosed. The children are really keen to hear you talk about Local Government, Mr Mayor

11 Bromley Hall London s Oldest Brick House by Cllr Ronnie Barden Mayors of 2003 / 2004 Members at Bromley Hall with the Architect Paul Latham Architect Paul Latham treated us to a talk and slide show as a prelude to a tour of the house. Paul had us spellbound as he led us chronologically through its history and architecture, revealing each layer that had been exposed by his outstanding restoration. Built in 1490 by Holy Trinity Priory on the site of the 12th century Bromley Manor and then seized by the Crown in 1531, the Hall had been lavishly refurbished by Henry VIII who entertained at least one mistress there. Since Tudor times, the Hall has had many uses. As a house for wealthy City Merchants, as a Civil War gunpowder factory, as a centre for calico printing in the 19th century, bomb damaged in the second world war and amazingly survived as an office to a garage prior to its rediscovery just a few years back. Examples of features from each period have been carefully exposed and retained. These include Wall paintings from the 15th century Tudor windows and even excavations from the original 12th Century Manor House. Leaside Regeneration led the 1.1 million makeover with involvement from the Heritage of London Trust. This gem has only just been completed and its history is still being researched. We were privileged to be among the first to learn of it. We had lunch with John Cllr Ronnie Barden & John Hills from Leeside Regeneration Hills, Business Manager and Paul Brickell Chief Executive of Leaside in their futures boardroom in the incredible business suite, a building created out of containers. They gave us an insight into their exciting plans for the future vast area they control. Our thanks must go to them for making us so welcome and to Paul Latham for the time and energy he put into our visit. Cllr Jill Rhodes & Mrs Sheila Elliman The London Mayors of 2003 / 2004 meet two or three times a year for lunch. On the 20th May 2005 a lunch was hosted by the former Mayor of Barnet, Cllr Melvyn Cohen, on his birthday. Melvyn celebrated by cutting a surprise birthday New format The London Mayors Association hopes that Members like the new format for the newsletter, which has been introduced to take advantage of the lower cost of postage for A5 envelopes. Comments please, to the Editor. Cartoons Thanks go to Mrs Patricia Sinyangwe, the artist who has kindly allowed us to use her mayoral cartoons throughout this newsletter. A Thank you also to Mrs Hilary Potts for introducing us to the artist cake provided by the restaurant. In August 2006, the former Mayor and Mayoress of Sutton, Robert and Ann Landeryou hosted another lunch. Our next lunches are expected to be Enfield at the end of the year and Kingston in the spring. The 2007 Annual Dinner The Annual Dinner will again be held in the SAS Portman Radisson Hotel in Portman Square London W1 on Saturday 24th February Applications for tickets will be sent out around Christmas/New Year time. And my wife (sob) who has been so wonderful (sob) as Mayoress, and my secretary and assistant secretary and my driver (sob) and deputy driver and mace-bearer and deputy mace-bearer (sob) I love you all

12 ANNUAL GENERAL MEETING MEETING The American Ambassador The American Ambassador and Cllr Frances Taylor Members attending the Annual General Meeting The 2006 Annual General Meeting of the London Mayors Association was held in the Lord Mayor of Westminster s Reception Rooms in Westminster City Hall in late July and was attended by over one hundred members. The formalities of the AGM included Reports on the activities of the past six months and the election of the Association s Officers and Executive Committee for Afterwards, Members heard an excellent and topical address from the American Ambassador to the Court of St. James, His Excellency Mr Robert Holmes Tuttle. His Excellency was sworn in as Ambassador by Secret ary of State Condo leeza Rice on 14 July He is a businessman with extensive experience in the private sector. Mr Tuttle has served on the boards of several prominent civic organizations, including the Ronald Reagan Presidential Library Foundation, the University of Southern California Annenberg School of Communication and the Los Angeles Museum of Con - temporary Art where he Cllr Dennis Doe and the Mayor and Mayoress of Kensington & Chelsea was Chairman from 2001 to His Excellency began a second career in the public sector when he joined the White House staff in 1982 as Assistant to President Reagan. In 1985, President Reagan appointed him Director of Presidential Person nel, a position he held until the end of the Administration. The AGM was then followed by a Reception where the Ambassador met a number of Members including several newly installed Mayors. The Mayor of Barnet & Cllr Doreen Weatherhead Alice Enskat, the Mayor of Hillingdon, the Mayor of Ealing & Michael Ensket The Chairman of the Greater London Assembly, Cllr Bob Belam, Cllr Maxi Martin & Wenda Belam Cllr Michael Brahams, Hon. Ald. Diana Whittingham and the Lord Mayor of Westminster

13 London Mayors AssociationGifts The London Mayors Association Crest The London Mayors Association crest mounted on a wooden plaque to hang on the wall is now available to buy. The costs are each. They are very impressive hung above the fire place at home. Orders can be made by contacting Cllr Robert Davis at 8 Bentinck Street London W1U 2BJ ( ). The new London Mayors Association range of gifts are still available for Members to purchase. These include two styles for cufflinks that can be purchased either as a cut-out of the full coat of arms or as a shield. Ties are also available in blue, red, green and yellow. Costs: Cufflinks are each Ties are each Orders can be made by contacting Cllr Robert Davis at 8 Bentinck Street London W1U 2BJ ( ). Old Style Ties A number of the old style Ties are still available in Red, Blue & Green. They are narrower than the new style ties and just have a single coat of arms at the top of the tie when worn. These are available at 5.00 each. NCP is a name familiar with every Londonder. Celebrating our 75th anniversary in 2006, we are synonymous with car parking and our car parks are a familiar site across the capital. But NCP is much more than that in London. We are a highly visible employer in a number of London boroughs, delivering services including on street parking management and CCTV management on behalf of 13 London boroughs. Across the capital as a whole we employ nearly 3,000 people. And NCP s Challenger buses have become a familiar sight in West London since we launched the service in We are a highly visible presence in the communities where we deliver local authority services and we have embraced that with groundbreaking initiatives such as Partnership Plus agreements which details ways we can work with local police forces to be an extra set of eyes and ears helping them reduce street crime. And NCP have pioneered training standards to make customer service at the heart of what we do. We want Londoners to feel an NCP colleague is there to help. That is why we are delighted to sponsor the London Mayor s Association newsletter. The Association is working hard to make London a great place to live and work and NCP is too. PRODUCED BY MANOR CREATIVE, EASTBOURNE