DESTINATION. A Message from the Resort Manager. Hyatt Coconut Plantation. Book your week now! GO-HYATT hyattresidenceclub.

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1 DESTINATION Hyatt Coconut Plantation 2017 Issue 1 A Message from the Resort Manager Dear Hyatt Coconut Plantation Owners, As we turn the page on 2016, we reflect on the memories created as our extended Hyatt Coconut Plantation families continue to return year after year. It has been our goal all along to keep the core of what our members love about this property in place, and building on that core with each coming year. To that end, we accomplished many upgrades and replacements in 2016, with resounding feedback from returning owners. Hyatt Coconut Plantation, a Hyatt Residence Club Resort, continues to be one of the most popular destinations. I am proud to be a part of the vacation ownership experience we have all come to love from Hyatt Residence Club. Our members are the reason we are all here at this beautiful property, and I am grateful for their continued support. We are very excited as 2017 begins, as we get to showcase not only what we accomplished in the year prior, but get to offer even more as our new refurbishment projects begin. Improving the vacation experience at Hyatt Coconut Plantation will continue to be our focus, as we strive to be the best home away from home we can be for our owners. I look forward to welcoming you back. Sincerely, Reinery Rey Martinez, Resort Manager Phone: Reinery.Martinez@hyattvoi.com Book your week now! GO-HYATT hyattresidenceclub.com

2 Board Update Dear Fellow Coconut Plantation Owners, 2016 was an exciting year for Hyatt Coconut Plantation in that a number of projects were started and completed will be no exception. At our most recent board of directors meeting on October 20, 2016, the board approved a number of new capital projects for The board approved the major dining room project to change all the dining room tables, chairs, buffet and wall hanging items. Additionally, all the major appliances, such as the refrigerator, stove, microwave, and dishwasher will be upgraded to Frigidaire Gallery products line. with all the great owners we have, make up the Hyatt Coconut Plantation family, and by working together we will continue to make Hyatt Coconut Plantation the best. Please pass on any concerns and ideas that will help us in this endeavor. All my best to our great owners, Rick Rudd RSRUDD@aol.com In the recreation area, the basketball court will be resurfaced and a new hoop and pole will be installed. A number of scheduled maintenance projects were also approved, as your board is committed to the highest level of quality on the property. All of this, of course, is designed to make your vacation experience as enjoyable as possible. The board, along with Rey Martinez and his outstanding staff, worked very hard to keep the annual assessment billing at a minimum. Assessments for 2017 will increase 3.18%. One negative, however, is the projected tax increase of $17.32 by Lee County. The board feels like this is too much and has employed a tax consultant firm to appeal the increase. Any savings as a result of the effort would be credited to a future year s assessment. The board is dedicated to keeping Hyatt Coconut Plantation the jewel that it truly is. My fellow owner board members, Julie Parmegiani and Bob Cherundulo, along The new Triple Waterslide and Lazy River Pool Complex at our sister property Hyatt Regency Coconut Point Resort and Spa is available to Hyatt Coconut Plantation owners. The complex is three stories tall and will consist of three different style slides. They will also have a 575- foot lazy river attached to the complex. CONTACT INFORMATION Resort Manager Reinery Martinez Reinery.Martinez@hyattvoi.com Phone: Sales Manager Jeanette Esposito Jeanette.Esposito@hyattvoi.com Phone: GENERAL INFORMATION Check-In: 4:00 p.m. Check-Out: 10:00 a.m. No Smoking, No Pets Lobby Registration: 7:00 a.m. 11:00 p.m. After Hours Security:

3 Spotlight EMPLOYEE SPOTLIGHT Shigui Shigui Guo is one of Hyatt Coconut Plantation s original employees. Shigui, originally from China, joined us as part of Hyatt Coconut Plantation s opening team in Shigui went to work right away, as the property was not completed and there was lots of work to be done. She was cleaning rooms in the buildings before there were any guests here to stay in them. Shigui has been such an asset to the property and to the housekeeping department. She has had the opportunity to get to know several owners over the years and share a great relationship with them. It is very common for owners to request Shigui, or to just seek her out to see her happy smile and positive demeanor. When Shigui is not at work, she enjoys cooking and window shopping. Next time you are at Hyatt Coconut Plantation, make sure you say hello to Shigui and wish her a happy 13th anniversary at the property! Did You Know? Your Interval Gold membership gives you so much you can take advantage of when you re at home and while you re away. Take 5 percent off hotels booked at IntervalWorld.com powered by the Orbitz Partner Network. Receive $25 off every Getaway that your purchase. Enjoy Dining and Leisure Discounts powered by Entertainment. Get up to $100 cash back on select cruises booked through Interval Travel. Enjoy more flexibility with ShortStay Exchange, for vacations of one to six nights; and Interval Options, for the ability to use your points toward a cruise, tour and much more. Use VIP Concierge SM and get personalized assistance, anytime, 24/7. Enroll in Hertz Gold Plus Rewards, earn bonus points, and use them for up to two free weekend rental days ($100 average value). Visit IntervalWorld.com or call 800.INTERVAL to use your incredible Interval Gold Benefits today!

4 Resort News Renovation Project 2016 was a very busy year for Hyatt Coconut Plantation, as we completed a four-part renovation project in all of our units. The living room furnishings were completely updated, new carpet was installed, and new bedding was placed in all the units. The new balcony furniture was installed in late spring with an addition of a chaise lounge. The new upgraded look in the units has provided very positive feedback. It is comfortable, and the new coastal theme has given your home away from home a breath of fresh air. The living room furnishings and carpet were inspired by the southwest Florida surroundings that all Hyatt Coconut Plantation owners have come to know and love. The teals, pinks, blues, and tans might take your imagination to Big Hickory Island while watching the sunset on a beautiful summer night. The accent pictures on the walls will provide either the glistening water of the Gulf of Mexico or the palm trees swaying in the distance. Included in the living room upgrade is a 55-inch TV that swivels, making it easy to watch from any point in the room. Along with the TV came the HD cable upgrade that now provides a high definition picture in all of the rooms. Bedding and Pillows Our new Elegance Bedding Collection, placed on all of the beds, provides a soft and comfortable sleeping experience. All of the pillows have been replaced with synthetic pillows and feather pillows are now available upon request. An extra pillow has been added to each side of the bed for comfort and relaxation. The top décor of the bed has been updated to a simple, yet attractive throw at the end of the bed that might remind you of seeing bright sea plants washed up on the sandy shore. New Electronic Lock In addition to the in-room upgrades, multiple exterior changes took place, including a new electronic lock system, making it easier for guests to access units and amenities, while keeping us secure. The team at Hyatt Coconut Plantation continues to work to upgrade the amenities and improve the day-to-day experience of our members and guests. Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us. Enjoy a daily dose of vacation inspiration, tell us about your vacations and tag us in your photos and let us know what you re up to during your visits. Like us at facebook.com/hyattresidenceclub. on Instagram. Share your amazing photos of our properties by checking-in or hashtagging the property name. We #regram the best! We take your vacations personally. Let us know how we re doing on TripAdvisor.

5 Vacationing News Do you know someone who needs a vacation? Exclusive Incentives We want to be sure you get the most out of your membership by showing you ways you can expand your vacation opportunities. Hyatt Residence Club offers exclusive incentives for referrals, upgrades and new week purchases, so be sure to ask how you can build your portfolio during your next stay. From here you can see the world. Hyatt Residence Club members enjoy unparalleled vacation opportunities in regionally inspired residentialstyle properties with the quality of the Hyatt brand. Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime. Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership and you get rewarded if they join Hyatt Residence Club.* Give them the key to the world! Membership in Hyatt Residence Club offers customized, flexible travel options tailored to the most discriminating of vacation lifestyles. Experience your Home Resort every year Exchange within the Hyatt Residence Club collection of resorts Discover the world of Hyatt via the popular Hyatt Gold Passport guest loyalty program Explore new destinations through Interval International s network of more than 2,900 resorts worldwide Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at to see if they qualify for a special vacation offer. *Members and their referrals must meet certain qualification to participate in Hyatt by Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions, visit hyattresidenceclub.com and log into the Member Clubhouse. Any of your friends and family members who accept a vacation offer will be required to attend a 90-minute informal presentation on Hyatt Residence Club.

6 Extraordinary Resorts Exclusive Locations Hyatt Piñon Pointe Sedona, Arizona Hyatt Grand Aspen Aspen, Colorado Hyatt Mountain Lodge Avon, Colorado The Residences at Park Hyatt Beaver Creek Beaver Creek, Colorado Highlands Inn, a Hyatt Residence Club Resort Carmel, California Hyatt Main Street Station Breckenridge, Colorado Hyatt Coconut Plantation Bonita Springs, Florida Hyatt Beach House Key West, Florida Northstar Lodge, Hyatt Residence Club Truckee, California Hyatt Sunset Harbor Key West, Florida Hyatt Windward Pointe Key West, Florida Hyatt Siesta Key Beach Siesta Key, Florida Hyatt Wild Oak Ranch San Antonio, Texas Hyatt Ka anapali Beach Maui, Hawaii Hyatt High Sierra Lodge Incline Village, Nevada Hyatt Hacienda Del Mar Dorado, Puerto Rico Call us or visit the website today book your week now! GO-HYATT HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affiliates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.