News from HRC Inside New Corporate Ownership Coming Soon Meet Your Fellow Members Renovation Updates. Summer 2014

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1 Summer 2014 News from HRC Inside New Corporate Ownership Coming Soon Meet Your Fellow Members Renovation Updates

2 FROM HYATT RESIDENTIAL GROUP COMING SOON Surf s up at Hyatt Kā anapali Beach New corporate ownership on the horizon As we recently shared with you, Hyatt Residential Group (HRG) is being purchased by Interval Leisure Group (ILG), and we are looking forward to becoming an integral part of this industryleading organization that will help us grow. Hyatt will be maintaining its presence in vacation ownership, with ILG as the exclusive master licensee in this segment. ILG is the highly respected parent company of Interval International, your exchange and vacation services provider, as well as several successful resort and hotel management businesses. For HRG owners, the transition will bring no changes: The Hyatt Residence Club name and brand standards, the resorts in our portfolio and knowledgeable staff will remain. You will continue to enjoy your Hyatt Gold Passport benefits, all of your current Hyatt Residence Club reservations, priorities and systems, and your Interval membership, with its vacation exchange, travel and leisure advantages. If you have any questions, please contact your resort manager or call GO-HYATT. As Hawaiians say, Maui No Ka Oi (Maui is the Best) and soon it will be even better with the addition of a new Hyatt Residence Club resort. Hyatt Residence Club is proud to announce the newest addition to an impressive portfolio of resorts: Hyatt Kā anapali Beach, A Hyatt Residence Club. Located directly on one of Maui s most celebrated beaches, Hyatt Kā anapali Beach shares 1,800 linear feet of crescent beach and 40 tropical acres with the legendary Hyatt Regency Maui Resort & Spa. Impressive and imaginative, the 12-story oceanfront tower is now under construction, with completion anticipated late The tower is carefully sited so the majority of 3-, 2- and 1-bedroom residences will have uninterrupted views of shimmering beach, searing sunsets and migrating whales, while a few select 1-bedroom residences will look across the dramatic, rainbow-cloaked West Maui mountains. In keeping with the Hyatt Residence Club tradition of excellence, each residence will be fully furnished so that members and guests will feel like they re completely at home. Tastefully inviting kitchens will include full-size refrigerators, dishwashers and cooktops. Living areas will be Owner satisfaction continues to increase We are also pleased to report that our owner surveys show that your satisfaction with HRG services, sales and vacation experiences continues to increase year-over-year. Hyatt Kā anapali Beach,, enjoys direct access to a picturesque, sandy beach. Nearly one-third of our members have responded to date. We greatly value your feedback on every contact with an HRG associate. Both positive and negative results are monitored daily and acted upon accordingly. We respect your time, as well as your opinions, so we limit our surveys to once per month. Enjoy safe travels and do let us hear from you. Ed Crovo, Senior Vice President, Hyatt Residential Group

3 accented by fully retractable, floorto-ceiling glass doors that open to spacious lanais. Master bedrooms will feature a king-sized Hyatt Grand Bed and an en-suite bath with a beautiful freestanding tub offset by glassenclosed shower and double vanities. Guest rooms are designed to cradle family and friends. And throughout each residence, guests will enjoy wide-screen plasma HDTVs and WiFi Internet access. On site, guests will enjoy the social gathering space of the Lobby Lounge, with dramatic pool and ocean views. The resort s multiple pools are designed with adult and children s areas, plus a Tiki Bar overlooking the ocean and Kā anapali Beachwalk. Additional amenities will include a fully equipped fitness center, a deluxe Day Lounge, perfect for guests departing on late flights, and The Lahaina Provision Company, offering local flavors, gourmet treats and an array of fine wines. Hyatt Kā anapali Beach guests will also be granted signing privileges at neighboring Hyatt Regency Maui Resort & Spa. For more information, please visit At this time, Hyatt Kā anapali Beach is considered only a possible future component site, and should not be considered part of the club. Artist Interpretation Each residence features luxurious décor with accents of Hawaiian culture. Artist Interpretation Hyatt Kā anapali Beach, A Hyatt Residence Club, is scheduled to open in late 2014.

4 Renovations at Mountain Resorts HYATT GRAND ASPEN Replacement of furniture, appliances and cookware are among the reserve projects completed in Outdoor teak furniture at the pool and fire pit and on balconies and patios has been replaced with furniture more durable for extreme climate changes. In all B units, washers and dryers have been replaced with GE models, while Le Creuset pots and pans have been replaced with All-Clad products. And new rugs in the lobby now make the entryway more inviting. HYATT HIGH SIERRA LODGE Carpeting in corridors of the common areas was replaced in all six buildings, and all six elevators were completely remodeled. New pillows and other bedding were introduced, and to better accommodate all guests, two ADA-compliant accessible chairlifts have been installed in the pool and spa area. RESIDENCES AT PARK HYATT BEAVER CREEK Sprucing up the residences was accomplished in Projects included refinishing and repairing wood floors in all units, replacing televisions with highdefinition sets, painting the units and installing new blinds in master bedrooms of units ending in 55. For the ski season, two escalators now take skiers directly to slope side from the ice rink level, where the Zamboni machine has been relocated to a less conspicuous place and in its place a new seating area around a gas fireplace has been added. HYATT MAIN STREET STATION On Christmas Day 2013, Breckenridge Ski Resort opened new terrain on 543 acres in the Peak 6 area. The project includes 400 acres of lift-served terrain and 143 acres of hike-to terrain. With the addition of Peak 6, Breckenridge now offers five peaks for a total of 2,901 acres. Within the resort, all king bedrooms now include new mattresses, and two-bedroom residences now feature high-efficiency washer and dryer units. Larger units now feature 32-inch flat-screen highdefinition televisions in the master bedroom. HYATT MOUNTAIN LODGE Hallways have been refreshed with new carpeting and wallpaper. The media room now boasts a flat-screen LCD 3D TV. The Villa Montane lobby and entry vestibule have been painted, fireplace chairs reupholstered and drapes and area rugs replaced. Renovations at Southwest Resorts HYATT PIÑON POINTE Communications equipment throughout the resort has been updated, including a new server network, PBX and voic systems, plus enhanced speed and quality for the resort s Internet and television services through new provider SuddenLink. In addition, cookware, glassware and china has been replaced in buildings 8-14, window coverings have been updated in Phase 1 units, and the resort parking lot has been repaired and resealed. HYATT WILD OAK RANCH Located behind The Icehouse, the resort s new putting green gives players an easy way to warm up for a round of golf at neighboring Hill Country Golf Club. Plus, the special Putting with the Pro series allows guests to improve their game. The expanded nature trail now measures nearly 1.5 miles, and a word challenge exercise available at the Camp Armadillo building serves as a guide to plants and wildlife that can be seen on the trail. Hyatt Wild Oak Ranch s putting green is a great place for golfers of all ages to hone their skills.

5 RESORT SPOTLIGHT Hyatt Piñon Pointe, A Hyatt Residence Club Resort RESORT HIGHLIGHTS Two-bedroom/two-bath, one-bedroom/one-bath and studio residences Owners club featuring fireplace, big-screen plasma TV, pool table and outdoor fire pit Health club Heated outdoor pool and sundeck Two outdoor spa tubs For sales information, call Spectacular vistas of the high desert abound at Hyatt Piñon Pointe in Sedona, Arizona. The heated pool and sundeck for soaking up rays are complemented by a fire pit that s a perfect spot to relax in the evening. Luxurious residences are decorated in authentic Southwest style.

6 AWARD WINNERS 12 HRC resorts gain recognition from TripAdvisor.com TripAdvisor.com, the world s largest travel site, announced its 2014 Certificate of Excellence award recipients, and Hyatt Residence Club locations across the U.S. landed on the prestigious list. Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor.com. Winners of the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website, with only the top 10 percent receiving the award. Rick and Jaci Crawford escape the Texas heat and visit their home away from home at Hyatt Mountain Lodge every summer. MEMBER PROFILE Texas couple isn t snow-bound when they visit Colorado Hyatt Residence Club winners are: Hyatt Piñon Pointe Highlands Inn Hyatt Grand Aspen Hyatt Main Street Station Hyatt Coconut Plantation Hyatt Beach House Hyatt Sunset Harbor Hyatt Windward Pointe Hyatt Siesta Key Beach Hyatt High Sierra Lodge Hyatt Wild Oak Ranch Hyatt Escala Lodge Plenty of folks flock to Hyatt Residence Club locations in Colorado and other mountain destinations with one thing on their minds hitting the slopes for world-class skiing all winter long. Texas residents Jaci and Rick Crawford are different. As non-skiers, the Crawfords come to Hyatt Mountain Lodge, A Hyatt Residence Club, in summertime in part to escape the Texas heat, but mostly to enjoy hiking, golf and dining at Beaver Creek. Members since the resort opened in 1998, the Crawfords have been visiting the area since the 1980s. It was an easy decision to purchase at Hyatt Mountain Lodge because it s such a convenient drive from our home, Rick Crawford says. And after 15 years, our decision has been validated year after year by the great management that has been in place, and the way the resort has been maintained and enhanced. Long, leisurely summer stays at the resort allow the Crawfords to create special memories for their family, which includes relatives who live in nearby Denver. In 2012, they hosted a family reunion/40th wedding anniversary celebration, and previously welcomed a couple of nephews to stay with them while they participated in the Colorado State Open golf tournament when it was held at Beaver Creek. Since golf is one of the Crawfords own passions, they ve used Hyatt Residence Club points to trade into other vacation experiences, including wintertime stays in Palm Springs, Calif., through Interval International. Among other Hyatt Residence Club locations, Hyatt Wild Oak Ranch is another highlight. Of course, there s the golf course nearby, Jaci Crawford says. But it s also a great, family-oriented resort with spacious units. The Rattlesnake River pool is so relaxing. Our goddaughters love to play in it. Their other favorite Hyatt Residence Club locations include Hyatt Sunset Harbor in Key West, Fla.; Hyatt Piñon Pointe in Sedona, Ariz., and Highlands Inn in Carmel, Calif. where their great experiences led them to make another great decision. We own two weeks at Highlands Inn, too, Rick Crawford says. It s right there with Hyatt Mountain Lodge as simply another perfect place to visit.

7 RESORT SPOTLIGHT Hyatt Wild Oak Ranch, A Hyatt Residence Club Resort RESORT HIGHLIGHTS Three-, two- and one-bedroom and studio residences JB s poolside restaurant and full bar Icehouse general store Pools and water slide, including indoor/outdoor pool and 800-foot Rattlesnake River pool Camp Armadillo for children s activities For sales information, call Activities at Hyatt Wild Oak Ranch in San Antonio range from family fun at the Rattlesnake River pool to live music at JB s restaurant and bar. Or everyone can gather at one of the resort s fire pits. Luxurious residences feature authentic touches of the Texas Hill Country.

8 ASSOCIATE SPOTLIGHT Windward Pointe resort manager proves you can go home again JP Doepke has worked at several Hyatt Residence Club locations over the past decade, but the call of the island and the kinship with his first Hyatt family have brought him back full circle. Ever since the opening of Windward Pointe, I have felt a special connection to this island and this property in particular, Doepke says. He began his career with Hyatt Residential Group in 2002 as a management trainee and member of the opening team for Hyatt Windward Pointe, A Hyatt Residence Club, in Key West. He moved on to work at several other locations, but recently returned to Hyatt Windward Pointe as resort manager. It s always nice to see owners who remember you and are happy to have you back at their property, he says. That family feeling at Hyatt Windward Pointe is just one of the many reasons members also make the resort their home away from home year after year. While Key West has many charms great weather, a laidback atmosphere, special events, such as Lobsterfest and Hemingway Days, and attractions including Key West National Wildlife Refuge Windward Pointe lures members with its panoramic view of the ocean and incomparable amenities, such as new home theater systems and kitchen appliances and the upgraded Abbey Road, a snack shack providing poolside and grocery services. Abbey Road has grown into its own since I have last been here, Doepke says. Their menu has expanded and the quality has really been enhanced. It is also nice to see many owners using the grocery delivery option that they provide to us. For Doepke, returning to Hyatt Windward Pointe is also about being part of a plan to continue to provide more engaging services and amenities for the ultimate member experience. Being able to see a property at opening and then through a transition 12 years later excites me. To be involved in the future design, planning and direction of the next 12 years makes all decisions that much more important for owners and staff. In addition to keeping members abreast of on-site developments, Doepke enjoys sharing stories about other Hyatt Residence Club locations and being a resource for members interested in using points to visit other resorts. His experience includes serving as housekeeping manager and front office manager at Hyatt Coconut Plantation, A Hyatt Residence Club Resort; and as resort manager at Hyatt Wild Oak Ranch, A Hyatt Residence Club Resort; and Highlands Inn, A Hyatt Residence Club Resort. If owners ever want tips on when to travel to some of these locations, or unique attractions to experience while visiting, I m always happy to share my thoughts. In 2013, JP Doepke returned to Hyatt Windward Pointe as resort manager. VACATION INVITATION New referral program great for members and their friends Whether you are a Hyatt Residence Club member, or a relative, friend or colleague of a member, you now can take advantage of the new Hyatt By Invitation referral program. The new program allows members to invite the people closest to them to get a taste of membership and gain rewards for themselves if their invitees join the club. If a member s referral purchases, the member may be eligible for a 100% credit on the next maintenance fee bill.* There are three easy ways for members to refer someone: At Resort: Speak with your sales representative and register referrals. Go Online: Visit the secure Member Clubhouse at hyattresidenceclub.com to register referrals. Word of Mouth: Share your unique Referral ID number (available by contacting Member Services or your sales representative) with your friends and family members and have them give us a call to see if they qualify for a special offer. Highlands Inn in Carmel, Calif., is among the Hyatt Residence Club resorts that members can now invite their friends and colleagues to experience. * Members and their referrals must meet certain qualifications to participate in Hyatt By Invitation, the Hyatt Residence Club referral program. To view the complete terms and conditions visit hyattresidenceclub.com and log in to the Member Clubhouse. Any friends or family members who accept a vacation offer will be required to attend a 90-minute informal sales presentation of Hyatt Residence Club.

9 Renovations at Florida/Caribbean Resorts HYATT COCONUT PLANTATION All exterior walls have been painted. Also, the fitness center has brand new cardio equipment. The Plantation Provision Company now offers a barista area with new Starbucks items, fruit smoothies and protein shakes; and eight flavors of ice cream are now available. Within guest units, bath amenities have been upgraded to include a personal care line with hints of mandarin and green tea plus an essential oils combination with lemongrass. Every unit now features new washer/dryer machines. HYATT SUNSET HARBOR Guests will notice a faster, more reliable Internet connection with cabling throughout the property upgraded to fiber optic. An additional Weber grill has been added, for a total of two grills, and two permanent ADA lifts have been installed at the pool and spa. HYATT BEACH HOUSE Landscaping along Cow Key Channel has been completed. Guests now will find a serene walking path along the water, enjoying the view where the buttonwood trees were previously located prior to the rip-rap project. The Tiki Hut has begun serving food from noon to 6 p.m. daily via their food truck. Hyatt Hacienda Del Mar,, has a bright, new look thanks to a just-completed exterior painting project. HYATT HACIENDA DEL MAR In February, the property underwent an extensive painting project that has brightened the exterior of the resort. Towards the end of 2014, a major renovation is scheduled for unit interiors and the lobby. Painting and some electrical upgrades are already under way in preparation for the new furnishings. The design was completed by Carl Ross Design Group and incorporates many of the elements depicting the beauty of the island of Puerto Rico and the surrounding sea. This is the same design group that was selected for the Hyatt Siesta Key Beach and Hyatt Kā anapali Beach properties. Owners and guests will experience a dramatically enriched design and feel throughout the resort. Darker woods and subdued fabrics combined with some unique design selections will create a revitalized experience at this tropical oceanside retreat. DESTINATION RECIPE Frozen key lime pie a cool taste of Florida Key lime pie is a must for any visitor to one of Hyatt Residence Club s resorts on Key West. Or for a taste of Key West at home, you can try this authentic bakefree recipe from an associate at Hyatt Beach House. INGREDIENTS 2 packages of original graham crackers 6 tablespoons butter 1/2 cup powdered sugar 1 package of Cool Whip 4 oz. unblended key lime juice 1 can sweetened condensed milk (fat free) Graham Cracker Crust Layer 2 grocery bags, one inside the other. Open the 2 cellophane packages of graham crackers and place into the layered grocery bags. Take a mallet and smash the graham crackers fine, but leaving some small chunks. Pour the smashed graham crackers into a medium-sized bowl. Put the 6 tablespoons of butter into a microwavable dish and heat in microwave until butter is melted. Pour the melted butter into the bowl with the smashed graham crackers. Next, add the 1/2 cup of powdered sugar into the bowl and mix the ingredients together, using your hands, until the mixture becomes a thick consistency. Finally, press the graham cracker mixture into an ungreased 9 pie tin, forming a crust throughout. Filling In a large mixing bowl, empty the entire container of Cool Whip and add 4 oz. of key lime juice and one can of sweetened condensed milk into the bowl. With a mixing spoon, stir ingredients together until completely blended together. Pour mixture into the graham cracker crust. Cover and place in freezer overnight. Enjoy the next day with friends and family. Please keep in mind, when key lime pie is not being served, store in the freezer at all times.

10 DESTINATION SPOTLIGHT: KEY WEST Hyatt Sunset Harbor, RESORT HIGHLIGHTS Two-bedroom/two-bath, one-bedroom/one-bath and studio residences Outdoor pool in beautifully landscaped environment Outdoor spa tub For sales information, call A location on the Gulf of Mexico and a private beach provide an authentic Key West experience at Hyatt Beach House, which also features a zero-entry pool. Hyatt Beach House, RESORT HIGHLIGHTS Two-bedroom/two-bath residences accommodating up to 6 guests Private beach & lagoon-shaped zero-entry pool Bright decor and open balconies invite the sunny climate of the Keys into each residence at Hyatt Sunset Harbor. Tiki Hut featuring beverages, snacks and sundries. For sales information, call

11 Hyatt Windward Pointe, A Hyatt Residence Club Resort RESORT HIGHLIGHTS Two-bedroom/two-bath residences accommodating up to 6 guests Outdoor pool and spa tub Poolside Abbey Road snack shack Bicycle rentals, volleyball court, shuffleboard and table tennis/pool table BBQ grill area For sales information, call Amenities such as BBQ grill areas, the Abbey Road snack shack and an outdoor infinity pool complement the elegant, Florida-style accommodations at Hyatt Windward Pointe.

12 Hyatt Grand Aspen, Aspen, CO Hyatt Mountain Lodge, Avon, CO Hyatt Siesta Key Beach, Siesta Key, FL Northstar Lodge, Truckee, CA Residences at Park Hyatt Beaver Creek Avon, CO Highlands Inn, Carmel, CA Hyatt Beach House, Key West, FL Hyatt Coconut Plantation, Bonita Springs, FL Hyatt Hacienda Del Mar, Dorado, PR Hyatt High Sierra Lodge, Incline Village, NV Hyatt Main Street Station, Breckenridge, CO Hyatt Piñon Pointe, Sedona, AZ Hyatt Sunset Harbor, Key West, FL Hyatt Wild Oak Ranch, San Antonio, TX Hyatt Windward Pointe, Key West, FL Hyatt has granted the Developers of Hyatt Escala Lodge the right to sell condominiums at the Resort under the Hyatt trade names and marks pursuant to Marketing License Agreements. Units in the resort have not been developed, offered, or sold by Hyatt or its affiliates. Inventory at Hyatt Escala Lodge available for reservation by Hyatt Residence Club members may be limited to the whole ownership product offered at the Resort. Artist Interpretation Hyatt Kā anapali Beach A Hyatt Residence Club Lahaina, HI (Coming Soon) Hyatt Escala Lodge Park City, UT Contact Us Hyatt Residence Club 140 Fountain Parkway, Ste 570 St. Petersburg, Florida hyattresidenceclub.com info@hyattvacationclub.com