4 th INTERNATIONAL CONFERENCE

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1 Under the Auspices of the Ministry of Development 4 th INTERNATIONAL CONFERENCE Standardization, Protypes and Quality: A Means of Balkan Countries Collaboration PROCEEDINGS May 18-19, 2007 Hall of Small and Medium Sized Industries Thessaloniki, Greece

2 ditor: UNION OF HELLENIC SCIENTISTS FOR PROTYPATION AND STARDARDIZATION (ENEPROT) 19, Epimenidou str., Thessaloniki, 54633, Greece T , , F Audited by: Christodoulopoulou K. Katerina ISBN: Printed by: Copy City digital 7 itrous Episkopou str., Thessaloniki ,

3 CONTENTS Friday 18/05/O7 SESSION: INSTITUTIONS AND PROTYPES SCIENTIFIC METHODOLOGICAL MODELLING ON STANDARDIZATION AND RELATION ACTIVITIES Branimir Sandalski, Boriana Ilieva. 3 STANDARDS DEVELOPMENT ORGANISATIONS AND INTEROPERABILITY: AN OVERVIEW Eva Söderström ANOTHER DIRECTION OF DEVELOPMENT: PROPOSAL FOR A GREEK SME S PROTYPE Angelos Zachariadis, Hariton Polatoglou THE DEVELOPMENT OF ACCREDITATION IN ALBANIA AND MEMORANDUM OF UNDERSTANDING BETWEEN DA AND ESYD Agim Anxhaku, Ardita Fuga.. 38 DOMESTIC AND INTERNATIONAL TYPE APPROVAL CERTIFICATION AND HOMOLOGATION PROCESSES FOR AGRICULTURAL TRACTORS Erol Akata 45 SESSION: QUALITY IN EDUCATION AND TRAINING THE INFLUENCE OF QUALITY ON TRAINING AND DEVELOPMENT OF PERSONNEL IN ENTERPRISES AND ORGANIZATIONS: THE CASE OF GREECE Stella Giossi, Efthymios Valkanos QUALITY TECHNIQUES FOR THE IMPROVEMENT / EVALUATION OF EDUCATIONAL WORK WITH AN EMPHASIS ON TEACHING Katia Baltzaki.. 64 AMERICAN EDUCATIONAL INSTITUTIONS IN GREECE: MODELS OF QUALITY ENDORSEMENT William McGrew. 74 LINGUISTIC SHORTCOMINGS IN INTERNATIONAL STANDARDS - A FIELD STUDY Hans Teichmann, Henk J. De Vries, Albert J. Feilzer. 80 SESSION: QUALITY SYSTEMS & GOVERNANCE LEVELS OF ADOPTION AND INTEGRATION IN MANAGEMENT SYSTEM Ivana Mijatovic, Jovan Filipovi vii

4 EU POLICY ON USERS IN ICT STANDARDISATION Tineke M. Egyedi 110 FROM TOTAL QUALITY MANAGEMENT TO PERFORMANCE MANAGEMENT OR VICE VERSA? A HEALTHCARE PARADIGM FOR DATA QUALITY IN CLINICAL AND NON-CLINICAL INDICATOR INTEGRATION AND IMPLEMENTATION A.Salpeas, V.Salpeas, A.Laiou, P.Lazarou, D.Kremastinos, C.Rokkas POSTER SESSION 1 ABOUT CREATING NORMATIVE DATA BASE OF EUROPEAN STANDARDS HARMONIZED WITH MACHINE AND LOW VOLTAGE DIRECTIVES OF EUROPEAN UNION Irena Nikolova, Milka Vicheva 134 STUDY OF KINDS OF PROCEDURES THAT CAN BE FORMED WITH THE MODULES OF THE GLOBAL APPROACH Boriana Ilieva PRODUCTION CONTROL SYSTEMS AN ATTEMPT TO SUMMARIZE SIX YEARS OF EXPERIENCE Ivo Dimitrov, Nikolay Barovsky. 145 MAINTENANCE OF THE MEASUREMENT QUALITY OF GEOMETRICAL SIZES Georgi Dukendjiev,Rumen Jordanov SOFTWARE FOR QUALITY MANAGEMENT Georgi Dukendjiev, Viktor Ignatov 159 MULTILAYER DESCRIPTION OF STANDARDIZED PRODUCTS FOR COMPUTER AIDED DESIGN Elena Todorova 166 Saturday 19/05/07 SESSION: COMMUNICATION AND ICT DIGITAL VIDEO BROADCASTING (DVB) IN THE CONTEXT OF CONVERGED ELECTRONIC COMMUNICATIONS Ioannis Chochliouros, Anastasia Spilipoulou, Stergios Chochliouros, George Heliotis STANDARDS AND PRACTICES FOR THE EUROPEAN ELECTRONIC SIGNATURES MARKET: FACING MODERN CHALLENGES FOR ENHANCED SECURITY IN THE E-COMMUNICATIONS SECTOR Ioannis Chochliouros, Anastasia Spiliopoulou Stergios Chochliouros, Elpida Chochliourou A REVIEW OF FIBER TO THE - HOME TECHNOLOGIES: INFRASTRUCTURE, STANDARDS AND INTERNATIONAL DEPLOYMENT George Heliotis, Ioannis Chochliouros, Tilemachos Doukoglou viii

5 SESSION: MANUFACTURING & MEASUREMENTS STANDARDIZATION IN CALIBRATION AND REFERENCE SYSTEMS IN DIMENSIONAL METROLOGY Konstantinos Athanassiadis 221 MACHINING QUALITY THROUGH 3R S ORIENTED MANAGEMENT OF CUTTING FLUIDS I. Tsiafis, G. Petropoulos, N. Vaxevanidis, A. Korlos OPTIMISING SAFETY STANDARDS IN MULTI -COMPONENT MANUFACTURING PROCESSES: AN EVOLUTIONARY APPROACH Panagiotis Tzionas S METHODOLOGY CONTRIBUTION TO PRODUCTIVITY Georgia Koutsospyrou. 255 SESSION: CONSTRUCTION AND ARCHITECTURE SOCIAL VALUES AND ARCHITECTURE: AN EXAMPLE OF TRADITIONAL EDIRNE HOUSE IN TURKEY Damla Atik, Nevnihal Erdogan STANDARDIZATION OF RECYCLED CONSTRUCTION MATERIALS. RECYCLED AGGREGATES AS AN EXAMPLE Nikolaos Oikonomou STANDARDIZATION AND ECONOMY AT THE PRECAST Athanassios Apergis 282 POSTER SESSION 2 LEARNING OF THE INTERNATIONAL STANDARDS OF QUALITY FACTOR FOR INCREASING THE LEVEL OF HIGHER EDUCATION IN OUR COUNTRY George Pandev. 289 TOTAL QUALITY IN TOURISM Angelos Zachariadis, Peggy Aravantinou RESEARCH OF CENTRIFUGAL-IMPACT-VIBRATING MILL /CIVM/- QUALITY OF MATERIAL Marieta Yancheva, Emil Assenov 309 ABOUT THE DYNAMIC BEHAVIOUR INVESTIGATION OF A HYDRAULIC CRANE WITH ARTICULATED BEAM Bojidar Grigorov, Radoslav Gruychev 314 A NEW APPROACH FOR CAD LIBRARY OF STANDARDIZED AND UNIFIED PRODUCT Petar Goranov, Elena Todorova SESSION: EXPERIENCE IN BALKAN COUNTRIES MAJOR ACTIVITIES OF THE BULGARIAN COUNCIL FOR VOLUNTARY CERTIFICATION Branimir Sandalski, Borislav Gorgiev, Irena Nikolova, Siyka Gerdjeva, Milena Proboyska. 337 ix

6 STANDARDIZATION IN BULGARIA. BULGARIAN UNION OF STANDARDIZERS Lilia Smedarchina, Radoslav Kotev STANDARDIZATION AND CONFORMITY ASSESSMENT REQUIREMENTS FOR SUCCESSFUL SME S PRESENCE IN EEA Borislav Georgiev. 355 SESSION: QUALITY IN TOURISM AND SERVICES CREATING EXCELLENCE STANDARDS IN TOURISM SERVICES: ENFORCING AND ADVANCING THE COLLABORATION AMONG TOURISM BUSINESS IN BALKANS Chris Yessios, Sofia Gesiou. 361 AGROTOURISM: A PROTYPE FOR THE DEVELOPMENT OF RURAL AREAS IN GREECE Angelos Zachariadis, Maria Partalidou RESEARCH, STUDY AND DEVELOPMENT OF QUALITY MANAGEMENT GUIDES FOR MOUNTAINOUS AND SEMI MOUNTAINOUS AREAS OF THE TERRITORIES OF PIERIA (GREECE) AND CAMPO DE CALATRAVA (SPAIN) ON THE SECTORS: TOURISM, AGRO-TRANSFORMATION, HANDICRAFT, AND CULTURE Dimitrios Gaitanis, Evaggelos Karavaggelis SERVICE STANDARDS FOR GLOBAL MARKETS RESULTS OF A CASE STUDY WITH GERMAN CAPITAL GOODS MANUFACTURERS Inka Caroline Moerschel, Daniel Zaehringer. 387 SESSION: FOOD, AGRICULTURE & ENVIRONMENT DESIGN OF AN INTEGRATED SUPPLY CHAIN MODEL FOR SUPPORTING TRACEABILITY OF LIQUID FOOD PRODUCTS Ioannis Manikas, Dimitris Folinas, Ioannis Sifakis 397 CONSUMER DEMAND FOR ECOCERTIFIED FOOD: THE CASE OF AGRO-2 LABEL IN PEACH P. Karipidis, D. Tselembis, S. Aggelopoulos FROM ENVIRONMENTAL TO SUSTAINABILITY MANAGEMENT STANDARDS- RETRO AND PROSPECTS TOWARDS NEW EU-RESEARCH ACTIVITIES Eberhard K. Seifert x

7 COMMITTEES BALCAN COORDINATING COMMITTEE Prof. Agim Anxhaku Mr. Arben Nati M.Sc. Eng. Radoslav Kotev Prof. Branimir Sandalski Mr. Anastasios Chalkidis Assoc. Prof. Angelos Zachariadis Prof. Erol Akata Prof. Dr. Nevnihal Erdogan General Director of the Direction of Accreditation, Albania Gen. Director of the General Directorate of Standardization, Albania Gen. Secretary of Bulgarian Union of Standardizers (BUS), Bulgaria Dr.Sc President of Bulgarian Council for Voluntary Certification, Bulgaria Board-Member of the SME s Chamber of Thessaloniki, Greece Aristotle University of Thessaloniki, Chairman of ENEPROT, Greece Dean of Engineering Faculty of Trakya University, Turkey Kocaeli University, Turkey GREEK ORGANIZING COMMITTEE Prof. Byron Papathanassiou Dipl.Eng. Dimitrios Bakatselos Mr. George Briskolas Mr. Anastasios Chalkidis Prof. Stilianos Ioannidis Mr. Dimitrios Lakasas (president), Aristotle University of Thessaloniki Pres. of Commer. & Indust. Chamber of Thes.(EVETh) General Director of EUROCERT Board-Member of the SME s Chamber of Thessaloniki President of the Alexandrio Techn. Educ. Inst. of Thes. Vice-President of the Exporter s Association of Northern Greece Prof. Stavros Panas Vice-Dean of Aristotle University of Thessaloniki Dipl. Agr. Nikolas Papakonstantinou Quality Consultant Dipl.Eng. Pinelope Ralli Board Member of Tech. Chamber of Greece/Dept of Cent Macedonia Prof. Anastasios Semos Chairman of Agricultural Economy Society Prof. Ananias Tsirampidis Aristotle University of Thessaloniki Mr. Michael Zorpidis President of Professional Chamber of Thessaloniki xi

8 GREEK SCIENTIFIC COMMITTEE Assoc. Prof. Stamati s Angelopoulos Alexandrio Techn. Educ. Institute of Thes. Dr. Konstantinos Athanassiadis Alexandrio Techn. Educ. Institute of Thes. Lecturer Evangelos Chrysafides Aristotle University of Thessaloniki Dipl. Eng. Ioannis Economidis Director of TÜV/Northern Greece Dipl. Econ. Stella Giossi M.B.A., Quality Auditor Assoc. Prof. Philippos Karipidis Alexandrio Techn. Educ. Institute of Thes. Dipl. Eng. Nikolaos Litinas Quality Assurance Mngr, TITAN Cement comp. Lecturer Vasiliki Mitropoulou Aristotle University of Thessaloniki Assoc. Prof. Hariton Polatoglou Vice- Chairman of ENEPROT Prof. Panagiotis Tzionas Alexandrio Techn. Educ. Institute of Thes. Assist. Prof. Ioannis Tsiafis Aristotle University of Thessaloniki Mr. Petros Tsikouras Board - Member of the Exporter s Association of Northern Greece Lecturer Efthymios Valkanos University of Macedonia CENTRAL SECRETARIAT C/O ENEPROT: 19, Epimenidou str., Thessaloniki, 54633, Greece T , , F website: protypation@auth.gr xii

9 About the International Conferences on Standardization, Protypes and Quality The initiative for our International Conferences originated in the 1st Balkan Conference under the title Standardization and Related Activities: A Means of Balkan Countries Collaboration which took place in Thessaloniki on May 8-10, The conference was under the auspices of the Greek Ministry of Development and the Ministry of Macedonia-Thrace. Co-organizers were the School of Engineering of Aristotle University of Thessaloniki, the Technical Chamber of Greece, Dept. of Central Macedonia, and the Hellenic Organization on Standardization (ELOT). In parallel, a Congress of the National Institutes on Standardization of the Balkan Countries was organized by ELOT. Following this Congress, a collaboration protocol was signed by the heads of the national institutes on standardization of Albania, Bulgaria, Greece, FYROM, and Romania. The Union of Hellenic Scientists for Protypation and Standardization (ENEPROT), which was founded just after the 1st Balkan Conference, took care for the continuity of this effort. The opportunity was given when, during a European Tempus Phare program, Bulgarian scientists and experts on standardization visited Thessaloniki. On June 8, 2001 ENEPROT organized the 1st Balkan Meeting of Scientists and Experts on Standardization, where experts on standardization from Albania, Bulgaria and Greece participated. In that meeting the organization of international conferences on standardization was decided, as a continuity of the 1st Balkan Conference, and a protocol was signed. Furthermore a Coordinating Committee was formed, comprising of two members from each Balkan country, as well as a Central Secretariat which since then is seated in the offices of ENEPROT. The Central Secretariat has the responsibility of the secretarial support of the Coordinating Committee. Under this scheme, the 2nd Balkan Conference was held in Sozopol, Bulgaria by the Bulgarian colleagues, in October 7-8, The 3rd Balkan Conference was realized in Tirana, Albania on May 2-3, In the mean time four Meetings of the Coordinating Committee were programmed and realized: The 1 st Meeting took place in Sofia, the 2 nd in Sozopol right after the 2 nd Conference, the 3 rd in Edirne (Turkey) and the 4 th in Tirana right after the 3 rd Conference. Both 2 nd and 3 rd Meetings worked on a plan for a regulation of the Balkan Conferences for which the Bulgarian delegation handed over a proposal which was taken into consideration during the 4 th Meeting where a draft protocol was worked out. xiii

10 For the continuity of this effort, ENEPROT programmed and organized (after consulting the Coordinating Committee) the 4th International Conference in Thessaloniki on May 18-19, 2007 titled: Standardization, Protypes, and Quality: A Means of Balkan Countries Collaboration. ENEPROT, in parallel, had proposed to ELOT the simultaneous organization of the 2nd Congress of the National Institutes on Standardization of the Balkan Countries, considering both events as a continuation of the previous relative Balkan Conferences and Congresses. Unfortunately, ELOT did not respond to our proposal. The 4th International Conference Standardization, Protypes, and Quality: A Means of Balkan Countries Collaboration took place in the hall of Small and Medium sized Industries Chamber of Thessaloniki, was under the auspices of the Ministry of Development with co-organizers the Ministry of Macedonia-Thrace, the Ministry of National Education and Religious Affairs and the Small and Medium sized Industries Chamber of Thessaloniki. We consider that this Conference was a real success. The main goal of these congressional activities was to bring close experts and scientists on standardization, protypes and quality from West to Southeastern Europe, which in a great deal was achieved. The hosting of the 12 th Workshop of the European Academy for Standardization (EURAS) contributed to this result a lot. The wide range of nationalities of the participants, as well as the variety of subjects which were presented substantiates the international interest for these activities. There were participants from Australia, Albania, Bulgaria, Canada, Denmark, France, FYROM, Germany, Greece, Holland, Japan, Korea, Serbia, Sweden, and Turkey. Reviewing the presentation of the papers of the conference, we can point out two important findings: 1) There is a certain change of the direction of the European development towards the aid to SME s 2) There is a rapid growth of education on standardization in Asiatic countries, which nowadays try to create their own standardization protypes. In parallel to the 4 th International Conference, the 5 th Meeting of the Coordinating Committee took, also, place in Thessaloniki at which observers from other European Countries participated, too. After that, the Greek delegation decided to propose to the Meeting of the Coordinating Committee (programmed in Belgrade in 2008) that the next 5 th International Conference be held in Thessaloniki in Angelos Zachariadis Chairman of ENEPROT xiv

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