Welcome Letter. Dear (New Employee),

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1 [ SBN ATCT

2 TABLE OF CONTENTS Welcome Letter 3 South Bend Tower Today 4 South Bend Tower Organizational Chart 5 Our Expectations of All Employees 6 Policies 7 Local Area Information 9 Restaurants of Note 12 Online Resources 13 South Bend Tower and Airport Area Map 15 South Bend Tower Directory 18 2

3 Welcome Letter Dear (New Employee), Welcome to South Bend Tower and Tracon! Here you will have an opportunity to work with an outstanding team of professionals that help make us a great place to work and develop your skills. Your knowledge, abilities and positive attitude made you a highly regarded addition to our team, and I am certain that you will make a positive impact on our future. All of us want to make your tenure at this facility as enjoyable and rewarding as possible. Please feel free to ask any questions and express your thoughts and ideas to the staff and senior leadership. Our aim is to create an informal atmosphere and involve everyone in the process of making our facility an exceptional place to work. I look forward to working with you, and would like to welcome you again to our team! Sincerely, Dan Pawelski South Bend Tower/TRACON Manager 3

4 South Bend Tower Today South Bend Airport is currently the state s 2 nd busiest airport serving over 1 million passengers annually. A new terminal was completed in 2011 including shops, a restaurant and children s play area. South Bend offers connections to Chicago O Hare and Newark, NJ on United Airlines; Detroit, Minneapolis and Atlanta on Delta Airlines; and Orlando, St. Petersburg and Punta Gorda, FL, on Allegiant Airlines, as well as Las Vegas and Phoenix. The South Shore Train Line connects South Bend Airport to Millennium Station in downtown Chicago. There is one Fixed Base Operator at SBN, Atlantic Aviation, located near the control tower, as well as a maintenance facility, Michiana Aircraft Services, on the south side of the airport. Several companies base their corporate flight departments at the airport, and the T-hangars are home to many small aircraft owners as well as a flying club. Today, South Bend Airport has 3 runways, 2 of which are parallels. RNAV approaches are available to each runway, as well as one VOR approach and two ILS approaches. SBN ATCT is a level 7 combined tower and radar facility. The Tower and base building were constructed in Certified Professional Controllers at SBN are certified and operationally current on all positions in both the tower and TRACON. 4

5 South Bend Tower Organizational Chart South Bend ATCT is part of the Air Traffic Organization s Central Region in the Lake Effect Hub. The following organizational chart depicts the structure of the South Bend Tower Management Team. Dan Pawelski Air Traffic Manager Jim Albright Support Specialist Jessica Trtan Administrative Officer Keith Britton Contract Training Specialist Darren Allen Front Line Manager Larry Dernay Front Line Manager Erin Rausch Front Line Manager 5

6 Our Expectations of All Employees South Bend Tower leadership team expects all employees to: Come to work, be on time Be prepared mentally and physically Understand leave policy and manage your leave appropriately Be cooperative and professional Treat people with respect and dignity Take initiative Be accountable Lead by example be a good role model Do not tolerate or engage in any form of harassment or discrimination Actively participate in training Know your airspace and systems, know your equipment Use prescribed phraseology/correct facility and equipment names Follow rules and procedures Be open to feedback provide honest information Be an effective team member 6

7 Policies The section below presents a sampling of policies and procedures for South Bend Tower: Reporting for Duty Be ready to work at the assigned shift, this includes being signed in. Should you anticipate being delayed in reporting for work, call and make arrangements with the FLM/CIC. Hours of Operation South Bend ATCT is open from 5:30am local time (Eastern time zone) until Midnight Sunday through Friday, and 5:30am until 11:45pm Saturdays. While in classroom training, shifts are 8.5 hours with a 30 minute meal break and several other non-duty breaks. While working ATC operations, the shifts are 8 hours with a 30 minute meal break and several other non-duty breaks. Parking Parking is available in the adjacent parking lot on the North side through East side of the facility. Security Access to South Bend Air Traffic Control Tower is restricted and limited to employees, individuals who have official business at the facility and approved visitors. It is every employee s responsibility to ensure the security of the facility. If an employee is unsure about admitting a person into the building, please contact management. 7

8 Building Access Access to the base building and tower is restricted to employees, persons on official business and approved visitors. There are areas within the building that are restricted to approved employees only. Access to these areas by other individuals requires approval from management. Each employee will be issued a key card which opens the front security gate and both main facility entrance doors. FAA ID Cards All employees are required to wear their FAA ID cards on the front of the person, on outer clothing, above the waist and below the neck whenever on the facility property. If an ID card is lost inform management immediately so another one can be issued. Guests and Visitors All guests and visitors must be requested to and approved by the Air Traffic Manager prior to their arrival. Once on site, all guests and visitors must be escorted at all times by a facility employee. Cell Phones Cell Phones must be turned off in the operating quarters, which include the Tower and TRACON. If you need to be reached in an emergency, (574) and (574) will be monitored during facility operating hours. 8

9 Local Area Information South Bend Profile The city of South Bend is the county seat of St. Joseph County, Indiana, on the St. Joseph River near its southernmost bend, from which it derives its name. As of the 2010 United States Census, the city had a total of 101,168 residents; its Metropolitan Statistical Area had a population of 316,663 and Combined Statistical Area of 544,582. It is the fourth largest city in Indiana and the economic and cultural hub of the Michiana region, with the University of Notre Dame located just to the north in unincorporated Notre Dame, Indiana. The area was originally settled in the early 18th century by fur traders, and established as a city in The St. Joseph River shaped South Bend's economy through the mid-20th century. River access assisted heavy industrial development such as that of the Studebaker Corporation, the Oliver Chilled Plow Company, and other large corporations. Nearby University of Notre Dame is a large contributor to the local economy. The university is the largest employer in St. Joseph County, employing 4,758 people. Health care is another major contributor to the South Bend economy. Memorial Health System is the largest employer in the city. In 2012, Memorial announced that it was merging with Elkhart General Hospital, located in Elkhart County, to form Beacon Health System. Other notable businesses include Honeywell, Bosch and Woodwind & Brasswind. AM General, Crowe Horwath, Martin's Super Markets, and Schurz Communications have corporate headquarters in South Bend. In 2012 Kiplinger's Personal Finance ranked South Bend eighth of the "Ten Best Cities for Cheapskates". Lake Michigan has a large effect on the climate of South Bend, including lake effect snow in winter and moderating temperatures year round. June through August are the warmest months, with average temperatures above 80 F. The snowiest month is usually January, with snow fall normally recorded from October through April. On average South Bend receives 81.8 inches of snow per year. Spring and fall can be mild and overcast, but also severely stormy at times with 293 partly cloudy to cloudy days each year. 9

10 Attractions Abound in South Bend The South Bend Museum of Art is located in the Century Center in downtown South Bend. The museum was opened to the public in March 1996, and features a variety of artists from South Bend and the Michiana region. Currently, over 850 works are featured in the permanent collection. The museum also offers several classes and workshops for adults and children. The Northern Indiana Center for History is the headquarters of the Northern Indiana Historical Society, the second oldest historical society in Indiana, which was established in 1867 to collect and interpret the history of the northern Indiana region by St. Joseph County's leading citizens. The history museum occupies several buildings and includes areas dedicated to the history of the St. Joseph River Valley, the University of Notre Dame, the All-American Girls Professional Baseball League, and the Kidsfirst Children's Museum. The Studebaker National Museum is in South Bend, Indiana. The Studebaker National Museum holds a large collection of wagons and automobiles from the 150 year production history of the Studebaker Corporation. The museum began as a collection of wagons and automobiles produced by Studebaker, including the presidential carriages of Lincoln, McKinley, Harrison, and Grant. The company donated the collection to the city of South Bend in The collection is housed in downtown South Bend, adjacent to the Northern Indiana Center for History. The two museums share one campus, and together form The Museums at Washington and Chapin. The former South Bend mansion of Clement Studebaker, named Tippecanoe Place, is now a restaurant. The Morris Performing Arts Center, built in 1922, included the Palace Theater, a venue for vaudeville. The theatre's heyday was in 1940 with the premiere of Knute Rockne, All American starring Ronald Reagan. A total renovation was completed in The Morris Performing Arts Center also includes the Palais Royale Ballroom, on which restoration was recently completed. The center houses the Broadway Theater League and the South Bend Symphony Orchestra. 10

11 The South Bend Civic Theatre, founded in In 2007, a new theatre opened at 403 North Main Street, in what was formerly the Scottish Rite Building. The new facility includes a 209-seat main-stage auditorium and a 90-seat "black-box" studio theatre. The South Bend Civic Theatre produces more than a dozen plays per year, including several productions in its Family Series. Schuyler Colfax, the 17th Vice President of the United States, is interred in South Bend City Cemetery. The Potawatomi Zoo opened in 1902 and is the oldest in the state. It features more than 400 animals in its 23 acres. The zoo is run by the South Bend Parks and Recreation Department. Along with the zoo, the South Bend Parks and Recreation department operates over 50 parks, golf courses, and recreational areas throughout the city. The city is home to the East Race Waterway, which is used for boating and water sports. 11

12 Restaurants of Note Tippecanoe Place W Washington St, South Bend (574) Located in the historic home of Clem Studebaker, you will find casual dining with white tablecloth elegance. LaSalle Grill W Colfax Ave, South Bend (574) An upscale grill offering fine dining with classic décor and modern American cuisine. Legends Restaurant and Alehouse Pub Juniper Rd, Notre Dame, IN (574) Located on the campus of Notre Dame, Legends is Michiana's favorite place to relax with family, food, and friends. Savory daily specials are available, as well as a delicious, healthy menu to please every appetite. Hacienda Mexican Restaurants Portage Avenue - Suite H, South Bend, (574) (there are several other locations in the South Bend area as well) Appetizers, soups and salads, burritos, fajitas, chimichangas, quesadillas and so much more! And, we have all the free chips and salsa you can possibly eat. Famous for their Wet Burritos. Parisi s Ristorante Italiano S Bend Ave, South Bend (574) Our commitment is to offer traditional Italian cuisine alla our Calabrian heritage and share our hospitality in a setting which allows us to welcome you with attention to quality, care and service. 12

13 Online Resources Local Area Resources South Bend Airport Chamber of Commerce HR Concierge Services, Housing and Relocating Assistance, Finding new Doctors, Childcare, or Contractors (EAP) Local News Local Schools (Indiana & Michigan) (MI) (MI) 13

14 Local Sports Teams Baseball: South Bend Cubs College Sports University of Notre Dame: Indiana University South Bend: St. Mary s College: www3.saintmarys.edu/athletics Bethel College: 14

15 South Bend Tower and Airport Area Map The map below locates South Bend Tower within its immediate airport surroundings. SBN control tower and TRACON are co-located. The facility is home to over 25 FAA controllers and staff. 15

16 Photos of the Airport Below is a selection of photos of runways, facilities and a main airport terminal of South Bend Airport. South Bend Airport Aerial View South Bend Airport Terminal South Bend Airport Newly Renovated Terminal 16

17 South Bend ATCT 4713 Lathrop St. South Bend, IN South Bend Airport Terminal located on the south side of the airport. 17

18 South Bend Tower Directory South Bend ATCT 4713 Lathrop Street South Bend, IN The following list provides the most commonly used phone numbers for the South Bend ATCT facility: >> Front Desk >> Facility (recorded) TRACON >> Air Traffic Manager s Office >> Supervisor s Office >> Training Department >> Facility Fax >> Emergency Contact Number (574) (574) or (574) (574) (574) or (574) (574) (574) See TRACON numbers above 18

19 END [Please do not delete the end page section, as it is required to maintain section definitions within the document. You may discard this page once the document is printed.] 19

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