2012 Annual Report. ACTR Campaign. Contents. for Fiscal Year 7/1/11-6/30/12. 2 Driving for those who can t. 4 There when it matters.

Transcription

1 The future is now.

2 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 Contents 2 Driving for those who can t. 4 There when it matters. 6 Sustainability through innovation & partnerships. ACTR Campaign The future is now. 8 Making fun happen. 10 Commuters. Saving money. Being green. 11 The future is now.

3 A message from ACTR s Executive Director The past year was another record-setting one for ACTR as we provided more than 172,000 rides. More important is the impact ACTR has upon the lives of those riders. In the pages that follow we share stories of how ACTR has made the difference. Still, we face a future with growing community transportation needs. Since 2000 in Addison County the number of seniors has grown by more than 50%, the number of people living in poverty has risen almost 25% and fuel prices have spiked more than 200%. ACTR has accepted the challenge and is building Addison County s Community Transportation Center. First envisioned in 2003, and scheduled to open in late spring 2013, it positions ACTR to remain cost-efficient and effective while meeting the future head on. Community Transportation is about you. This is your present and your future. Make an investment today to ensure your mobility and that of generations to come as we build a healthy community for Addison County together. Thank you! Jim Moulton, ACTR Executive Director 1

4 Irene Hart Orwell, VT Age: 93 Rides: Medical Appointments Driving for those who can t. ACTR 2 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12

5 Bobbie Brooker Middlebury, VT Age: 94 Rides: Medical Appointments Mike Pfeiffer, Jr. Middlebury, VT Rides: ACTR Shuttle Bus System I ve been riding ACTR buses longer than I can remember (which at my age isn t such a feat) Thank you Ernie, Vaughn, Norm, Kirk, Garth, Bill, George, Mike L., Jim, Larry O., Carl, Mike R, Barb and Maggie for helping to reduce my carbon footprint, for providing relief from many of the pains I suffer growing old, and for simply being the heart of a real community that I enjoy being a part of and which literally widens my horizons. ~ March 4, 2011 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 3

6 There when it matters. When the Champlain Bridge shut down unexpectedly, ACTR was there. During the four months the bridge was closed ACTR provided 4,000 rides to New York State residents who are employees of Vermont businesses. The employers included: UTC Aerospace Systems (Vergennes: formerly Goodrich) Porter Medical Center (Middlebury), Agrimark / Cabot (Middlebury), Helen Porter Healthcare and Rehabilitation Center (Middlebury) and DR Power Equipment (Vergennes). Patty Harris Crown Point, NY Senior /Chat Correspondent DR Power employee since 2000 Each and every day as I cross over Lake Champlain, I am ever so thankful we New Yorkers have our bridge back! During the many long, difficult, tiring and challenging months we were without our primary link to Vermont, the service ACTR provided was an unexpected godsend. My thanks go to the individual drivers who drove in some of the worst winter road conditions only to make sure they were there each morning for us when we got off the Ti Ferry and there again for us at the end of our work day. And the help didn t stop there! After the Ti Ferry closed, ACTR provided free bus service to all those affected by the closing of the bridge. Without their services, it would have been a huge financial hardship, not to mention the wear and tear on my vehicle. ACTR s services helped turn a major crisis into a tolerable situation that I will never forget. Again, thank you so much! Donna Clarke Crown Point, NY Accounts Payable Clerk DR Power employee since ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12

7 ACTR kept those businesses in operation by helping to maintain stable workforces. Community transportation supports the economic infrastructure of the county. After experiencing 2 hour waits trying to get a car across Lake Champlain, the Fort Ti Ferry offered to let us walk on the ferry. ACTR came to the rescue. We were able to our schedule and needs. We parked in Ticonderoga, NY, walked on, rode across the ferry and walked off to ACTR drivers waiting to drive us to work. When we were done for the day drivers were waiting to take us back to the ferry in Shoreham. We walked on, rode across, got in our cars and went home. My carpool with ACTR included a Vergennes postal worker. If not for the ferry and ACTR, I would have probably given up my job or gone insane. Life is hard enough with my family in NY and working in VT. ACTR kept my commute manageable so I could juggle everything. Adam Wright Mineville, NY Parts Manager G. Stone Motors employee since 2004 This worked really well for us. I came over from Mineville (NY), the other two guys were from Moriah and Ticonderoga (NY). I am glad this got going. It saved a lot of hassle and I got home in time to see my kids. ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 5

8 Sustainability through innovation & partnerships. Primary Services: Dial-a-Ride and Bus Systems Annual Budget: $2.1m Buses: 17 Operating Funds / Source 64.1% 23.6% 4.7% Federal State Donations & Sponsors 2.8% Partners Staff: 29 Volunteers: % 2.1% Municipal Fares National, regional and state recognition for innovation, economic impact and performance: Awards: 6 Panels: 3 Trade Journals: 3 Operating Expenses / Program 40.1% Medicaid & Reach-Up 14.1% Elders, Persons w/ Disabilities 21.4% Middlebury Shuttle (MSB) 12.7% Tri-Town Shuttle (TTSB) 4.5% Snow Bowl Shuttle (SBSB) 3.6% Rutland Connector (RC 1.2% Saturday Burlington Link (LINK) 1.2% 116 Commuter (116) 1.1% Other Programs 0.2% Other Expenses 6 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12

9 FY12 FY11 FY10 Rides Provided MSB 42.1% TTSB 17.2% SBSB 4.5% RC 4.2% LINK 2.3% 116.8% Medicaid 21.7% Elders/Disabled 6.6% Ridematch/Special.6% MSB 39.5% TTSB 16.5% SBSB 5.8% RC 3.5% LINK 2.3% Medicaid 24.9% Elders/Disabled 6.9% Ridematch/Special.5% Performance FY2012 Benchmarks FY12 MSB Small Town Routes Cost / Rider $7.80 or less $5.96^ Boardings / Hr ^ TTSB Rural Routes Cost / Rider $14.66 or less $8.76^ Boardings / Hr ^ SBSB Rural Routes Cost / Rider $14.66 or less $11.72 Boardings / Hr LINK (Saturday) Rural Routes Cost / Rider $14.66 or less $6.45^ Boardings / Hr 6.25 or more 7.57^ RC Rural Commuter Routes Cost / Rider $11.20 or less $10.00^ Boardings / Hr Between ^ 116 Rural Commuter Routes Cost / Rider Between $11.20-$22.40 $ Boardings / Hr Between Elders & Disabled Demand-Response Cost / Rider Under $28.08 $33.96 Boardings / Hr Between ^ (^) improved compared to FY11; (+) new service / no FY11 comparison 127,657 Financial statement 155, % growth from FY10 172, % growth from FY11 MSB 33.4% TTSB 12.2% SBSB 6.9% RC 4.1% LINK 2.3% Medicaid 29.4% Elders/Disabled 7.7% Ridematch/Special 4.2% (*includes Champlain Bridge rides) In FY2012 ACTR met or exceeded the benchmarks set by Vermont Agency of Transportation, which compare us to national standards. Successful Acceptable Review 9th year in a row of this achievement 9 out of 12 benchmarks improved over FY11 FY10 FY11 FY12 Operating Revenue $1,869,368 $1,929,013 $2,074,889 Operating Expenses $1,821,849 $1,935,911 $2,064,670 Net Income $47,519 $(6,898) $10,219 Capital Income $608,470 $258,701 $302,847 Depreciation, Etc. $238,993 $281,880 $310,272 Net Capital $369,477 $(23,179) $(7,425) Facility Project Income $7,304 $67,833 $524,923 Facility Project Expense $6,004 $67,833 $30,208 Net Facility Project $1,300 $0 $494,715 Net Assets as of 6/30 $1,070,722 $1,040,645 $1,538,154 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 7

10 Making fun happen. Special Olympics of Addison County Since 2010, ACTR has been helping transport Special Olympians to events throughout Addison County and beyond. 8 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 Photo courtesy of Special Olympics of Addison County Maggie did her usual good and professional job of driving. Our athletes really like her and we all feel safe in her hands. We feel very fortunate having your group taking care of our transportation needs. ~ Jim Wacker, Program Coordinator Special Olympics of Addison County Addison County competitors on the winner s podium: (wearing green, left to right) Mary Lafountain, Ronnie Metcalf and Tammi Mashteare

11 Photo courtesy of Stride Foundation Stride: The Wright Foundation for Female Athletes ACTR is proud to help support Stride Foundation s Snow Stars Nordic mentoring program for girls at Rikert Ski Touring Center in Ripton. Once a week girls from Mary Hogan and Ripton schools board the Snow Bowl Shuttle bus to spend an afternoon crosscountry skiing with women from the Middlebury College Ski Team. The college students take time away from their regular nordic team training to ski and play games with the girls. Rikert donates use of cross-country ski equipment and Stride outfits the girls with all the gear they need, thanks to generous support from local companies. Stride is a local non-profit devoted to offering girls opportunities through sports mentoring. ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 9

12 Brenda Fizur Forestdale, VT Commons Coordinator Middlebury College employee since 1999 Commuters. Saving money. Being green. Brenda Fizur, a Middlebury College employee and Brandon resident, has been riding the ACTR bus for six years. She is one of dozens of commuters who save money, make friends and reduce their carbon footprint every day. Her employer subsidizes her bus pass allowing her to ride for free, putting even more money back in her pocket. I continue to ride the ACTR Connector bus because I enjoy the convenience of the service and the savings in gas, and wear and tear on my vehicle. Thank you for providing this service. 10 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12

13 Community Transportation Center: The future is now. ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 11

14 Project: ACTR Community Transportation Center Status: Slated to open May 2013 Campaign: $4.32m goal $4.27m / 99% raised as of March % left to raise Funding Sources: + + Federal + + State + + Private Businesses + + Foundations + + Service Organizations + + Community Members The Center will: Reduce costs Buy and store bulk parts and supplies onsite Reduced unit cost Faster repairs Building design will: Reduce heating/cooling cost with 50% extra insulation Supply 80% of bus wash needs via rainwater collection Project Expenses: + + Land + + Permits + + Design + + Engineering + + Construction + + Garage Equipment + + Fixtures and Furnishings Increase operational efficiencies Onsite mechanics No vehicle travel for maintenance Immediate response Wash vehicles daily Lengthen vehicle life Reduce replacement cost Training space onsite Use low-cost biomass heating from a wood pellet furnace Increase heating efficiency through radiant heat floors Decrease electricity use via solar panels 12 ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12

15 All of this means: ACTR can meet the growing transportation needs in Addison County through: More Dial-A-Ride service More Shuttle Bus routes Increased service frequency Extended service hours Weekend service hours Increased mobility options through rideshare, carshare and other programs Please help. We hope you consider making an investment in ACTR. You are building a healthy future for the people of Addison County. ACTR Campaign / 2012 Annual Report for Fiscal Year 7/1/11-6/30/12 13

16 Thank you! We extend our gratitude to the volunteers, donors and sponsors whose contributions are invaluable to ACTR. We apologize for any names that may have been inadvertently omitted. *Donor and Sponsors includes support received or pledged through 12/21/12. Board of Directors Dean George, Chair Middlebury Representative Frank Mazza, Vice-Chair At-Large Representative Sue Prager, Treasurer Ripton Representative Naomi Drummond, Secretary Bristol Representative Doug Adams Middlebury College Representative Rev. David Andrews At-Large Representative Diane Lanpher Vergennes Representative Adam Lougee At-Large Representative Ed McGuire New Haven Representative Ann Jones Weinstock At-Large Representative Steve Kellogg Retired 2012 Staff Executive Director Jim Moulton Finance Manager Gordon Marsh Program Manager Shari Lutton Operations Manager Jim Tomaino Community Relations Manager Nadine Canter Barnicle Office and Dispatch Megan Bouvier Marcia Brown Mary-Claire Crogan Stephanie Larrow Angela McCluskey Pam Spatafora Bus Drivers Vaughn Berno Craig Bingham Norm Booska Kirk Chandler Bill Dutton Ken Foerch George Forrest Ernie Hayes Mike Lucia Larry O Donnell Carl Reynolds Mike Rizner Barb Russell Chris Scherer Maggie Surprenant Bonnie Swan Dawn Thibault Volunteer Drivers Monique Bedard Roxanne Bigelow Debra Brace Wayland Brace Richard Burnett Juliet Burroughs Caroline Delisle Corie Dematties Clarence Fagan Art Flemings David Flynn Hazel Grant Clarence Hallock Guy Hallock Wilma Hallock Stephanie Kehoe Bernard Kimball Betty LaJoice Tom Larkin Reggie LaRose Lyle Loven Richard Malinoski Tad Manila Kristie Martelle Carol Morris Nina Morris Robert Morris Scott Myrick Mellissa Pawul Donald Poole David Quesnel Sheila Rheaume Jackie Rivers Joe Rivers Cindi Rose Gale Stanley Irene Steady Justin Stearns Robert Taft Teja Tanner Sandy Tebbetts Ken Terrien Nancy Vaughn David Williams Donors to Community Transportation Center Claire & Douglas Adams Amy E. Tarrant Foundation, Inc. Rev. David Andrews Carolyn Bess Barbara Brooker Kathleen & Kelly Boe Naomi Drummond & Randall Freeman Alice & Dean George Hoehl Family Foundation Gale Hurd Jane s Trust Ann & David Jones-Weinstock Elaine & Steve Kellogg Marie & Charlie Kireker Rep. Diane & Jim Lanpher Karen & Adam Lougee Deborah & Frank Mazza Mary & Ed McGuire Middlebury College Middlebury Legion, Post #27 Jim Moulton National Bank of Middlebury Neat Repeats North Common Associates Sue Prager Fran & Spence Putnam Cynthia & Michael Seligmann Richard E. & Deborah L. Tarrant Foundation Thomas F. Staley Foundation UTC Aerospace Systems Vermont Community Foundation: Anonymous Fund Doug Fund Lady Elaine Fund VTrans Individual Donors Dorothea Ax Barbara Badore Anne Baldwin Irene & Ed Barna Felicia Beauchaine Amy & Dan Beaupre Nancy & Mark Benz Carol & Daniel Birdsall Joyce & Charles Bolliger Margaret Borden Lindi Bortney & Jerry Shedd Mary Boyer Robert Brisson Bobbie Brooker Ginnie Bukowski Mark Ciociola Fern Cloutier Laurie & Mac Cox Suzanne Cross & John Simpson Jean Cyr Mable Cyr Charlotte & Robert Davis Bonnie DeGray Helen & William Delorenzo Mary Delpiero Thelma Denett Marjorie & Edwin Douglas Claire Duclos Roy Durkee Linda Earnest Yvette Field Judith & Tad Fyles Eva Garcelon-Hart Gladys Goodspeed & Barbara Laframboise Betsy & Gerry Gossens Anna & Matthew Grady Carol & Harvey Green Anna Haigis Irene Hart Nancy & Michael Harvey Doris Hayden Ursula Heibges Anne Hoover Linda & Paul Horn Elizabeth Hunt Virginia Hurd Karri Ingerson & Steve Lindemann Agatha James Anna & Gary Johnson Winnifred Kimball & Beverly Little Warren & Barry King Gilbert Klecak & Patricia Lotz Kathy & Mark Laframboise Reggie LaRose Fleur & Russell Laslocky Steve Maier & Priscilla Bremser Barbara & Dennis Maloney B. Susan Mason Harold Mayforth Jane Miller Elizabeth Morrison & Ben Marks Karla & George Munson Beth Newman-Place & Larry Place Betty Northrop Eleanor Noyes & Lynda Rheaume Rep. Betty & Victor Nuovo Judy & Michael Olinick Patricia-Ann O Rourke Elizabeth Peno & Nina Gilroy Susan J. Polk Larry Pouliot Fran & Spence Putnam Pat Pratt Karen & Michael Quigley Lloyd Raymond Anna Reynolds Calvin Reynolds George Reynolds Helen Anne Riley Alyssa Rittendale & David Maille John Roberts Marilyn Robinson John Rogers Margaret, Alison & Roger Rood Ann & Jim Ross John Rubright Bill Schneider Lenore Shewell Susan Smiley Mary Thomson Smith Elizabeth Stevens Katherine Teetor Mary Jane & Knight Washburn Vivian Werner Sarah Wesson Vivian & Ken Weston Barbara Wheelock Betty Wisell Sponsoring Organizations and Foundations Bridge School CVAA E. Middlebury United Methodist Hoehl Family Foundation Middlebury College North Branch School Rotary Club of Middlebury United Way of Addison County UTC Aerospace Systems Vermont Community Foundation High Meadows Fund Business Sponsors AC Chamber of Commerce AC Fair & Field Days AC Regional Planning Commission Blue Spruce Motel Bourdon Insurance Agency Caleb Kenna Photography Champlain Valley Orthopedics Co-Operative Insurance County Tire Courtyard by Marriott Dennis Newton Electrical, Refrigeration & AC Distinctive Paint & Interiors Frank Consulting Services Green Peppers Restaurant Ilsley Library The Image Farm In Stitches Kenneth G. Weston Surveying Services, Inc. Lincoln Applied Geology Little City Cycles Main Street Stationery Maple Landmark, Inc. MarineEngine.Com, Inc Merchants Bank Middlebury Dental Middlebury Eye Associates Middlebury Natural Foods Co-Op Town & Country Homes VT VT Adult Learning VT Army National Guard Municipal Sponsors Town of Addison Town of Bridport Town of Bristol Town of Cornwall Town of Ferrisburgh Town of Leicester Town of Lincoln Town of Middlebury Town of Monkton Town of New Haven Town of Orwell Town of Panton Town of Ripton Town of Salisbury Town of Shoreham Town of Starksboro City of Vergennes Town of Waltham Town of Weybridge Town of Whiting actr-vt.org TDD 711 Addison County Transit Resources PO Box 532 Middlebury, VT Photography by Caleb Kenna unless otherwise noted Printed by L Brown and Sons Printing Design by theimagefarm.com