CRUISE TOWNSVILLE. North Queensland

Transcription

1 CRUISE TOWNSVILLE North Queensland

2 LOCATION DARWIN Australia MAP OF TOWNSVILLE Townsville CBD MOUNT ISA CAIRNS TOWNSVILLE MACKAY CAIRNS 348 km BRISBANE SYDNEY MELBOURNE F E N 0 50 Km 44 Cairns A1 Townsville North Queensland Region G D A B C 62 Ingham 63 Palm Island Magnetic Island TOWNSVILLE AIRLIE BEACH 275 km Richmond Charters Towers A6 A7 A6 Ayr Bowen A1 KEY Restaurants Accommodation Medical Centre Bus Stop Taxi Rank Bank Post Office Toilets Information Centre Swimming Areas Ferry Terminal Barge A B C D E F G Quayside Cruise Ship Terminal CBD, Heritage Buildings and city bus connections Palmer Street Dining Precinct Tropical Museum, Aquarium and Indigenous Cultural Centre Precinct Post Office, Banks and Currency Exchange Ferry Terminal to Magnetic Island The Strand Castle Hill Nature Hike and City Viewing Platform

3 TOWNSVILLE NORTH QUEENSLAND The best holidays are the ones that leave you feeling energised and alive. Townsville North Queensland will give your passengers that feeling with a collection of destinations and attractions to spark everyone s curiosity. The best place for your passengers to begin their exploration is Townsville city. Beneath the protective presence of Castle Hill, Townsville city features federation architecture and modern fine dining facilities. Your passengers can stroll along The Strand and look over the breathtaking Great Barrier Reef Marine Park, or better understand its beauty with a visit to Reef HQ Aquarium. If it s nature that interests your passengers, don t let them miss the chance to walk through Northern Australia s largest colony of wild koalas on Magnetic Island. The remarkable Forts Walk is the best vantage point for wildlife, spectacular rocky coves, and historic military sites. The history lesson continues with a short drive to iconic Charters Towers. Here your passengers can feel the fervour of the gold rush with a trip to The Miner s Cottage where they might just strike it lucky when panning for gold. Or they can simply just wander the streets of this celebrated Australian town and sample billy tea and damper straight from the camp oven. A little further south is the Burdekin, the sugar capital of Australia. Your passengers can sample the legendary Burdekin produce or try their hand at barramundi fishing in the Burdekin River estuaries! Or get even closer to marine life with a scuba dive on the S.S. Yongala shipwreck one of the top ten dive sites in the world. The last destinations to explore are the ancient and awe inspiring rainforests of Townsville North Queensland. Your passengers can take a swim in the crystal clear waterholes of Crystal Creek, stare with amazement at Wallaman Falls in the Hinchinbrook region the largest single drop waterfall in Australia or play hide n seek in the world s oldest continually living rainforest in Paluma National Park. Townsville North Queensland rewards your passenger s curiosity. Here they can wander, ramble, peer and unearth, and leave with something more precious than gold: the feeling of being alive. View from Castle Hill to Magnetic Island 1

4 WELCOME TO TOWNSVILLE NORTH QUEENSLAND QUAYSIDE TERMINAL AND BERTH 10 Your passengers will be welcomed in style to Townsville North Queensland via the dedicated cruise berth, Berth 10 and the state of the art Quayside Cruise Terminal. Completed in October 2013, the air conditioned terminal includes an undercover meet and greet area, passenger amenities, customs DAFF and OTS passenger screening and disabled access. WELCOME SERVICES All passengers arriving at Quayside Terminal will be greeted by friendly Townsville North Queensland volunteers. These enthusiastic ladies and gentlemen will provide information on everything your passengers and crew need to know, from tours and attractions to medical services and shopping centres. The volunteers are easily recognisable in their pink and blue shirts and are available to your passengers shore side, on ship tenders and on board the ship while in Townsville. Passengers will also be greeted by entertainers, ensuring their first experience in Townsville North Queensland is a positive one. SHUTTLE SERVICES Shuttle bus services are available in Townsville with multiple operators. Bus spaces in front of Quayside Terminal provide enough room for both shore excursion and shuttle buses. Please contact local stakeholders to discuss shuttle service options for your passengers. INTERNATIONAL GUIDES International tour guides and interpreters are available for your passengers on shore excursions. Please contact Especially Australian for more information. Especially Australian Phone: espaus@westnet.com.au TENDER SERVICES Based in Townsville, SeaLink Queensland operates a highly successful Tender service for visiting Cruise Ships in North Queensland, with operations having taken place or due to take place in Townsville, Airlie Beach and Port Douglas. SeaLink Queensland Alec Phipps Senior Operations Coordinator Phone: alecphipps@sealink.com.au 2

5 FREE ACTIVITIES AND CBD ATTRACTIONS THE STRAND Townsville s famous foreshore, The Strand, is the perfect place for your passengers to relax during their visit. Stretching 2.5km and offering views across Cleveland Bay and Magnetic Island, The Strand is a favourite for locals and visitors alike. Cafés, restaurants, swimming enclosures, freshwater showers, an Olympic size swimming pool and a waterpark make this a great place to visit. CASTLE HILL Just metres short of a mountain, Castle Hill is the giant pink granite monolith that stands proud in the centre of Townsville serving as the perfect place for your passengers to orientate themselves with the city. They can take a tour or taxi to the top for stunning panoramic views of Magnetic Island and Cleveland Bay or join the 2,500 locals that run and walk up the Hill everyday. PERC TUCKER REGIONAL GALLERY Located in the heart of the CBD and free to enter, Perc Tucker Regional Gallery is Townsville s premier art gallery, offering a dynamic range of local, national and international exhibitions complemented by workshops and programs. CBD DINING AND SHOPPING Passengers looking for unique gifts or souvenirs will find whatever they want in the Townsville CBD. As well as the boutique fashion, homewares and gift shops in Flinders Street, markets are held every Sunday across the year. Passengers looking for something to eat will have no trouble in Townsville. Palmer and Flinders Streets are home to a variety of international cuisine, while nearby Gregory Street and The Strand offer open air café dining right on the water! QUEENS GARDENS Established in 1870, Queens Gardens are the oldest botanic gardens in Townsville. Covering four hectares, the gardens are a lush green oasis set against the dramatic pink granite monolith of Castle Hill, offering a quiet, cool retreat from the nearby city centre. JUPITERS TOWNSVILLE You passengers can enjoy live sports on the big screen, four bars, three restaurants and all of their favourite electronic and table games in Townsville s only casino. TOWNSVILLE TOWN COMMON REGIONAL PARK Just ten minutes from Quayside Terminal, the Townsville Town Common Regional Park offers bird watching bliss. Nearly 280 bird species chatter, honk and squawk among the lagoons, wetlands, woodlands and sheltered beaches. TOWNSVILLE S HERITAGE WALKING TRAILS Townsville s Heritage Walking Trails are a must do for your passengers that want to know the full story of the city and its past. The walks are filled with interpretive information and hundreds of photo opportunities to help them discover the Townsville of old. Your passengers can take a self-guided tour around the city by collecting a brochure at the Townsville Bulletin Square Visitor Information Centre. 3

6 EVENTS IN TOWNSVILLE NORTH QUEENSLAND The region is home to a huge variety of events throughout the year, with sports, food, cultural and music festivals in full swing. Your passengers can become part of the exciting calendar of events and be immersed in the laidback, vibrant lifestyle of Townsville North Queensland. With special and commemorative events happening annually contact Townsville Enterprise for exact event dates and exclusive event packages for your passengers. TOWNSVILLE WINTER RACING CARNIVAL July The Townsville Winter Racing Carnival is an exciting mix of fashion and fun held during North Queensland s beautiful winter. The Carnival attracts fans from far and wide keen to have a flutter or show off the finest fashions. BURDEKIN GROWERS RACE DAY May One of the Burdekin s most hotly anticipated events of the year is the iconic Grower Race Day. Just an hour from Townsville, your passengers can have a flutter on a local race or dress up and try their luck in the fashion stakes. GROOVIN THE MOO May (overnight required) If your passengers enjoy great music and international acts then what would be better than Australia s largest regional touring festival! In early May, Groovin the Moo brings nearly 30 acts and over 10,000 revellers converge on Townsville to enjoy 12 hours of non stop music across three outdoor stages. With licensed bar facilities, fresh food, show rides and chill out areas, the event is all about great vibes and easy going fun. V8 SUPERCARS TOWNSVILLE 400 July Get track side and be part of North Queensland s biggest sporting event as the Townsville 400 V8 Supercars hit the track in July each year. Your passengers will experience the thrill of watching the V8 Supercar heroes fight for the greatest prize of all whilst enjoying three days of entertainment on and off the track. THE AUSTRALIAN FESTIVAL OF CHAMBER MUSIC August Held annually in July/August, the Australian Festival of Chamber Music is known as the greatest international chamber music event in the Southern Hemisphere. The event brings world recognised chamber musicians from Australia and the World to Townsville. The natural beauty of Townsville North Queensland in winter provides a unique backdrop for the Festival s concerts and events. MAGNETIC ISLAND RACE WEEK September One of Queensland s premier regatta sails around beautiful Magnetic Island during August and September each year. When the sailing has finished, your passengers can enjoy the social side of this event, explore the Island, party with the yachties and enjoy the famous Townsville North Queensland hospitality. TROY DUNN PBR INVITATIONAL November (overnight required) One of the greatest bull riding events in Australia brings all the action, glamour and fanfare of the toughest sport on dirt to Townsville North Queensland. It doesn t matter if your passengers are seasoned ringers or complete city slickers, the PBR caters for everyone. 4

7 TOWNSVILLE 150 In February 2016, Townsville city will kick start a year-long celebration, marking 150 years since being declared a municipality. During the year-long salute, Townsville will host over 150 communityled festivals, events, concerts, exhibitions and activities to explore our community s rich heritage and celebrate the evolution of our vibrant and colourful culture. Contact Townsville Enterprise for information on these events: Phone tel@tel.com.au T150 SENIORS MUSIC DAY, MAGNETIC ISLAND 16 August 2016 Jump on a ferry and then onto the dance floor while you enjoy live music in the beautiful setting of Magnetic Island. T150 AUSTRALIA DAY CELEBRATIONS 26 January 2016 Celebrate all of the things that make Australia and Townsville great at two superb locations - Jezzine Barracks and The Riverway Precinct. T150 GALA DINNER UNDER THE STARS September 2016 (overnight required) One of the biggest events in 2016, the Gala Dinner Under The Stars will take place on the Townsville Strand and will also act as the launch party for the Mayors Christmas Tree Appeal. MAYORS T150 VARIETY PERFORMANCE March 2016 (overnight required) Enjoy performances from national and local artists - fun for the whole family! T150 RAAF SKY SHOW - October 2016 You passengers can enjoy an extravagent tribute to Townsville s rich military history as the RAAF take to the sky over The Strand for a once in a lifetime event. T150 PACIFIC CARNIVAL 18 June 2016 Street parades and extravagent floats, this carnival will be full of colour, character and excitement! T150 NEW YEAR S EVE CELEBRATIONS - 31 December 2016 (overnight required) Your passengers can celebrate the New Year on the beach in Townsville. Fireworks will light up the sky when the clock strikes midnight, lighting up the Townsville Strand and Cleveland Bay. 5

8 TOURS Kookaburra Tours & Charters Tony O Connor Phone: kookaburra_tours@bigpond.com AUSSIE WILDLIFE EXPERIENCE Duration: 3.5 hours View wildlife in its natural environment Personalised wildlife presentation and handling opportunity Includes photo holding wildlife Join Ranger Dan on a fully guided tour of the Wetlands National Park and get up close and personal with Australian native wildlife in their natural environment and through a personalised presentation. The Town Common Wetlands, on the edge of beautiful Rowes Bay, are a 15 minute drive from Townsville s city centre. This tour captures the real Australian experience. You ll even get a photo of you with the wildlife to take home. Inclusions: Photo of you with the wildlife Barra Fun Park Brent & Belinda Stevenson Owners/Managers Phone: barrafishingfarm@bigpond.com Web: BARRA FISHING EXPERIENCE Duration: 3 hours Fishing coaching and instruction Hand feed giant Barramundi Photo with your catch A great experience for the avid fisherman, the Barra Fun Park provides the ultimate day out for the whole family. When you arrive at the Park the friendly staff will provide all the instruction and gear you need to catch a Barra in the man-made fresh water ponds. Take a break as you taste the delicious Barra, get a photo to remember your day and enjoy an interpretive talk. You can even hand feed the giant Barramundi (if you re game). Inclusions: Support staff and instruction, fish over 120cm, photo with catch and refreshments 6

9 TOURS Billabong Sanctuary Bob Flemming Phone: Mobile: bobflemming@bigpond.com Web: BILLABONG SANCTUARY AUSSIE WILDLIFE EXPERIENCE Duration: 4 hours Australia s best interactive wildlife experience Personalised group tour with an expert ranger guide Feeding of giant estuarine crocodiles Billabong Sanctuary features the fauna of North Queensland including the endangered species, the Southern Cassowary. All of the animals are displayed in their natural habitats of rainforest, eucalypt forest and wetlands. Learn about the unique characteristics of Australia s native animals. Hold a koala, hug a wombat, wrap a python around your shoulders and hold a small crocodile. Your ranger will also feed one of the giant saltwater crocodiles. At the conclusion of your tour, you will have some free time to hand feed the many free ranging kangaroos and native ducks or enjoy a snack at the Blinky Bill Cafe. Inclusions: Admission to Billabong Sanctuary, Wildlife Tour and Handling Extra charge for koala handling and souvenir photo. Barra Fun Park Brent & Belinda Stevenson Owners/Managers Phone: barrafishingfarm@bigpond.com Web: CABLE SKI RUSH Duration: 3 hours All equipment provided Includes coaching and instruction Barramundi interpretive talk and tasting Are you ready for an adrenaline rush? Townsville s Barra Fishing and Cable Ski Park provides the ultimate experience. Whether you re a beginner or a seasoned pro, the instructors at Townsville s Barra Fishing and Cable Ski Park will ensure you have the ride of your life. The overhead cable system allows a wake boarder to gain more lift and hang time, than behind a boat allowing for awesome tricks! Test your Wake Boarding, Knee Boarding and Slalom Water Skiing skills and then take a break to sample the Barra. Inclusions: All equipment and instruction and light refreshments Requirements: Must be five years or older. Life jackets and helmets will be supplied and must be worn. 7

10 TOURS CITY SIGHTS TOUR Duration: 2 hours HIDDEN SECRETS Duration: 3.5 hours Kookaburra Tours & Charters Tony O Connor Phone: kookaburra_tours@bigpond.com Expert local commentary Photo opportunity at Castle Hill lookout Discover the tropical city on this insightful two hour tour encompassing the most iconic areas of Townsville including the spectacular beachfront Strand promenade, Palmer Street and the city centre. Take in the sights of the city by bus with your informative guide providing local commentary. You will be amazed by the local knowledge and history of the city. No tour in Townsville would be complete without a journey up Castle Hill. Just three feet short of a mountain, this iconic landmark provides the perfect 360 view of the city, not to mention the breathtaking views over Cleveland Bay, the Palm Island Group and Magnetic Island be sure to have your camera ready! Museum of Tropical Queensland Lorelle Schluter Marketing Manager Phone: lorelle.schluter@qm.qld.gov.au Web: Reef HQ Aquarium Sales Department Phone: info@reefhq.com.au Web: Behind the scenes tours of Reef HQ Aquarium and the Museum of Tropical Queensland not available to the public Behind the scenes tour of Reef HQ Aquarium Turtle Hospital Exclusive guided access to back-ofhouse areas in the Museum Experience the ultimate money can t buy behind the scenes tour of the world s largest living coral reef aquarium, Reef HQ Aquarium and the Museum of Tropical Queensland. The White Glove Tour offers an exclusive glimpse into the collection, research and interpretation of the Museum s world renowned natural, cultural and maritime history stores. Explore the Reef HQ Aquarium Turtle Hospital and discover the history of Townsville North Queensland. Inclusions: Admission to Reef HQ Aquarium and the Museum of Tropical Queensland 8

11 TOURS SeaLink Queensland Charter Coordinator Phone: chartersqld@sealink.com.au Web: MAGNETIC ISLAND HALF DAY TOUR Duration: 4 hours Enjoy light refreshments with the koalas at Bungalow Bay Koala Village Souvenir photo cuddling a koala Guided coach tour of Magnetic Island Experience the best of Magnetic Island on a guided half day island tour. Enjoy a 20 minute cruise from Townsville with SeaLink Queensland and get up close and personal with the wildlife at Bungalow Bay Koala Village, the island s ecofriendly wildlife sanctuary. Ranger Tony will be on hand to share his knowledge and history of Magnetic Island and you ll even get the chance to cuddle a koala. Join the guided coach tour to discover the amazing landscapes of this island situated in the Great Barrier Reef Marine Park. Inclusions: Return ferry cruise with SeaLink Queensland, souvenir photograph, guided coach tour of Magnetic Island and light refreshments Museum of Tropical Queensland Lorelle Schluter Marketing Manager Phone: lorelle.schluter@qm.qld.gov.au Web: MUSEUM OF TROPICAL QUEENSLAND Duration: 1.5 hours City Sights Tour 1.5 hours Museum of Tropical Queensland Tour Fully guided tour through the Museum of Tropical Queensland Hear the stories of Townsville during World War 2 Discover the tropical city on this insightful tour encompassing the most iconic and historic areas of Townsville. Your guide will share the stories of this thriving city during World War 2 as you make your way to the Museum of Tropical Queensland for a taste of more history. Enjoy a fully guided tour of the Museum, discover the story behind the HMS Pandora shipwreck and learn about life in tropical rainforest and on the Great Barrier Reef. Inclusions: Admission to Museum of Tropical Queensland 9

12 TOURS PREMIUM BREWERY PACKAGE - TOUR ADD ON Duration: 2 hours Make your way to the Townsville CBD for a refreshing tour of The Brewery, Townsville. With history dating back to World War 2, this iconic building is as rich in history as it is in beer. Discover the brewing process, taste the beer brewed on premises and then enjoy a delicious two course lunch. Inclusions: Beer tasting and two course lunch REEF HQ AQUARIUM Duration: 1.5 hours City Sights Tour 1.5 hours Reef HQ Aquarium Tour Australian Government s National Education Centre for the Great Barrier Reef World s largest living coral reef aquarium Fully guided tour through the Aquarium Explore the Great Barrier Reef without getting your feet wet at the world s largest living coral reef aquarium, Reef HQ Aquarium. As you arrive at the terminal you will be greeted by one of Townsville s reef experts who will provide commentary as you take in the sights of the Townsville CBD. The Brewery, Townsville Sales & Marketing Manager Phone: sales@townsvillebrewery.com.au Web: Reef HQ Aquarium Sales Department Phone: info@reefhq.com.au Web: When you reach Reef HQ Aquarium your guide will take you through the many exhibits, displays and the iconic underwater tunnel where you can see the wonders of the Great Barrier Reef up close. Take advantage of some free time and pick up a souvenir at the Reef HQ Aquarium Gift Shop. Inclusions: Admission to Reef HQ Aquarium 10

13 TOURS GHOSTS OF GOLD - CHARTERS TOWERS Duration: Day Tour Gateway to the great Aussie Outback Expert local commentary Visit souvenir shops Tour historic buildings Charters Towers, once the second largest city in Queensland, is as rich in history as it is in gold. Your guide will tour you through the amazing Venus Battery, the oldest surviving battery relic in Australia giving you a glimpse into working life in the crushing mills during the heady gold rush days. Take in the stunning views of this vast, open landscape. You may even catch a glimpse of JR, a Texas Longhorn beast with horns so long it made it in the Guinness Book of Records! Explore the special country-style strip shopping precinct, museums, the famous World Theatre and the beautiful Stock Exchange Arcade. Not a traffic light to be seen! The historical and heritage listed buildings will have you reaching for your camera every step of the way. Charters Towers Visitor Information Centre Phone: tourinfo@charterstowers.qld.gov.au Web: Enjoy warm, country hospitality, traditional and delicious country fare for morning or afternoon tea and lunch as you take in the unique streetscape. Don t miss this unique chance to experience an authentic, laid-back Australian country region. Inclusions: Various available on enquiry 11

14 TOURS MUNGALLA ABORIGINAL EXPERIENCE Duration: Day Tour Sample local tropical fruit ice cream Local Aboriginal guides Authentic Aboriginal artwork on sale Experience authentic Aboriginal culture at Mungalla Station in the Hinchinbrook Shire. This award winning attraction will take you on a journey through Aboriginal history in Australia and includes hands-on presentations with authentic artefacts and stories of culture. Your guide will share stories of heritage and the history of Townsville and its surrounds as you make your way to the Station. On your way up north you will stop at Frosty Mango where you will have the chance to sample the fresh tropical fruit and taste the delicious home made ice cream flavours. A must stop for anyone with a sweet tooth. Mungalla Station Jacob Cassady Phone: mungalla@bigpond.com Web: On your arrival at Mungalla Station you will experience a Welcome to Country ceremony followed by a tour of the property. Try your hand at boomerang throwing and explore the International Captive Lives Exhibit. For lunch, enjoy a traditional Kupp Murri cooked meal followed by a browse in the gift shop where you will have the opportunity to purchase beautiful Aboriginal art. Optional Extra ($) - Scenic Flight: To enhance your experience at Mungalla Station see it all from above. Enjoy a 10 minute scenic flight over Mungalla Station and the Herbert Valley. Inclusions: Kupp Murri lunch and Mungalla Station activities 12

15 TOURS WORLD HERITAGE RAINFOREST TOUR Duration: Day Tour Rainforest walk Photo opportunity at McLelland s Lookout Traditional Aussie BBQ lunch Experience the magic of the World Heritage listed Rainforest with this full day tour. As you head north from Townsville you will journey through the pineapple and sugar cane plantations and then it s up the Paluma Range. At over 900 metres above sea level this next leg of your trip will have you reaching for your camera to capture the beautiful mountain streams and waterfalls. The breathtaking views at McLellands Lookout will be something you won t forget and then it s on to Hidden Valley Cabins and Tours, Australia s first carbon neutral and 100% solar powered resort. The resort is surrounded by the rugged terrain of the western side of the Paluma Range and is the spot recgonised by National Geographic as the best place to see a platypus in the wild! After a delicious Aussie BBQ lunch you will head back to Townsville. The day will be rich in scenery, experiences and great local characters! Inclusions: Traditional Aussie BBQ lunch Kookaburra Tours & Charters Tony O Connor Phone: kookaburra_tours@bigpond.com 13

16 OVERNIGHT SHORE EXCURSION - TOWNSVILLE TO CAIRNS* DAY 1: BILLABONG SANCTUARY, PALUMA RANGE NATIONAL PARK, HIDDEN VALLEY CABINS Experience Australian wildlife in its natural habitat in this fully guided, behind the fence tour of the Billabong Sanctuary. The Sanctuary is home to a magnificent variety of native mammals, birds and reptiles. Travel up into the Paluma Range National Park, stopping for lunch along the way at the iconic Frosty Mango. The Paluma Range National Park is a part of North Queensland s UNESCO World Heritage listed Wet Tropics considered to be one of the oldest continual surviving tropical rainforests in the world. Participate in a fully guided interpretive walk in the rainforest with spectacular views from the lookout 1,000 metres above sea level. Arrive at Hidden Valley Cabins, a family run business and an Australian Tourism Award winning resort. Hidden Valley Cabins was Australia s first 100% solar powered resort. Hidden Valley is home to one of the only Monotremes in existence - the Platypus. You will travel down to Running River where the platypus can be viewed frolicking and feeding in the fresh mountain water. Your tour includes a personal guide. Join your Hidden Valley Cabins hosts on an adventure through the dry sclerophyll scrub and see Australia s cutest and, in some cases, rare nocturnal animals. See such animals as gliders, numerous possums, night spiders, Rufous Bettongs, night birds, owls and much much more 14

17 DAY 2: HIDDEN VALLEY CABINS, WALLAMAN FALLS, CAIRNS Depart Hidden Valley Cabins and travel to Wallaman Falls, the highest single drop waterfall in the Southern Hemisphere. The falls are located in Girrungun National Park, part of the UNESCO World Heritage listed Wet Tropics. Travel to Cairns to meet with the cruise ship. The tour includes: All meals. (lunch, dinner, breakfast, packed lunch for Wallaman Falls) Accommodation at Hidden Valley Cabins. Platypus Tours and Night Walk from Hidden Valley Cabins Hidden Valley Cabins and Tours Ross McLennan Phone: *Tour can also start in Cairns and finish in Townsville 15

18 TOWNSVILLE CRUISE TERMINAL SPECIFICATIONS Vessels At a minimum, Berth 10 will accommodate vessels with dimensions: LOA 238m (Larger vessels require Regional Harbour Master approval) Security Passenger Terminal and wharf area capable of operating in compliance with current legislative security requirements including: Office of Transport Security requirements Department of Agriculture requirements Australian Customs and Border Protection Service requirements Security fencing to all public access interface boundaries Vessels must be capable of performing 100% screening of all persons who board the vessel Services Quay line fuel valve for diesel with flow rate of 350,000 L/hr Quay line potable water valve connecting to Townsville City Council mains Quay line sewage valve for fresh water sewage connecting to Townsville City Council sewage system Telecom connectivity Quay line and land side hydrant connections to Port of Townsville Limited saltwater fire systems LV and HV power for wharf activities (not for connection to vessels) Suitable lighting for 24 hour operations at Berth 10A facilities as described in this specification and access routes Metering for services Passenger Terminal Building Area capable of processing up to 1000 people onto or off a security regulated vessel. It includes: An undercover meet and greet area Ticketing area Luggage check-in and pickup Australian Customs and Border Protection Service and Department of Agriculture passenger screening Public amenities including toilets Connectivity Passenger set down area for Passenger Terminal off Lennon Drive Excellent bus parking and turn around areas Multi-bay taxi rank Multi-bay passenger set down parking Adequate parking spaces off Ross Street Stunning tropical waterfront walkways to all city amenities 16

19 CRUISE MAGNETIC AND PALM ISLANDS Magnetic Island Palm Island MAGNETIC ISLAND Located within the Great Barrier Reef Marine Park just 8km off the coast of Townsville, Magnetic Island is the perfect cruising destination. The Island boasts 23 beaches and bays, 25kms of walking trails, Northern Australia s largest colony of wild koalas and a range of tourism products, cafés and restaurants to keep your passengers happy. Magnetic Island (Horseshoe Bay) Anchorage Option UTM Positions: , Latitude S and longitude E The proposed anchorage position is within the 10 metre contour and is reasonably sheltered from the prevailing South Easterly winds. PALM ISLAND Palm Island, also known as Great Palm Island, or by the Aboriginal name Bwgcolman, is a tropical island located in the Great Barrier Reef Marine Park, with a resident Aboriginal community of 5,000 people. The Island offers authentic Indigenous experiences to visitors through the telling of stories and sharing of traditions, including a traditional welcome, arts and dance, markets and indigenous history walking tours. Palm Island Anchorage Option UTM Positions: , Latitude S and longitude E This position is reasonably sheltered and is the most favourable should cruise vessels wish to call Palm Island. 17

20 TOWNSVILLE ENTERPRISE LIMITED ABN: Enterprise House 6 The Strand, Townsville Queensland, 4810 Australia Patricia O Callaghan Chief Executive Officer Phone: Fax: Web: ceo@tel.com.au Terms and Conditions: The Cruise Townsville guide is a Townsville Enterprise initiative. Townsville Enterprise is the peak economic development and marketing body and the regional tourism organisation for the North Queensland Region. All information in this guide is correct at time of publishing, March 2015