To download materials from our Meeting Planner Marketing Toolkit, please visit MeetGaylordHotels.com

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2 Gaylord Texan Grapevine, TX (Dallas / Ft. Worth area) Gaylord National National Harbor, MD (Washington, D.C. area) Gaylord Opryland Nashville, TN (Music City) Gaylord Rockies Aurora, CO (Denver area) Opening late 2018 Part of the Marriott Family of Brands To download materials from our Meeting Planner Marketing Toolkit, please visit MeetGaylordHotels.com

3 Welcome to Gaylord Palms! Gaylord Hotels are renowned for their magnificent atriums and everything in one place approach to meetings. Each of our spectacular resorts is located in an exceptionally convenient and desirable destination, and is purpose-built to meet the needs of both meeting planners and attendees. The breathtaking Gaylord Palms Resort & Convention Center in Kissimmee, Florida, offers a unique meetings experience in a remarkable setting, celebrating the diverse beauty and history of the Sunshine State while guaranteeing a memorable event that goes far beyond the boundaries of typical convention hotels and exceeds the expectations of your attendees. Extraordinary environments, meetings expertise, and service with a passion all under one awe-inspiring roof. Dedication to these principles is what sets Gaylord Hotels apart, and it s the secret to your next successful meeting. You have to see it to believe it! Bring photos and pages to life with our new Engage Gaylord Hotels app. Interactive images are designated with the icon. Download the app at or scan QR Code. TABLE OF CONTENTS 2 Hotel Overview 6 Overview Map 7 Level Map CONVENTION CENTER 8 Sun & Osceola Ballrooms 10 Sun & Osceola Breakout Rooms 12 Florida Exhibition Hall HOTEL 13 Palm Beach Meeting Room & Orange Blossom Ballroom 14 St. George Meeting Rooms 15 Emerald Bay Meeting Rooms 16 Executive Boardrooms FLEX-SPACE 17 Atrium Space 18 South Beach Pool & Cypress Springs Family Fun Water Park 19 Coquina Lawn 20 MOOR 21 Old Hickory Steakhouse 22 Wreckers Sports Bar 23 Villa de Flora & Socio 24 Convertible Guest Rooms MOD Space

4 Let the Sun Shine In! Bask in the hot spot for Florida meetings the spectacular Gaylord Palms! Conveniently located in Kissimmee, Florida, Gaylord Palms Resort features four-and-a-half acres of beautiful indoor gardens celebrating the history, culture, and natural beauty of Florida. The lush Everglades-themed atrium is rustic and cool a perfect setting for our signature Old Hickory Steakhouse. The St. Augustine atrium includes a replica of a 17th-century Spanish fort that can be reserved for unique events, while the island-inspired Key West atrium is home to MOOR, a sea-to-table restaurant featuring locallysourced dishes with a focus on fresh seafood. With over 400,000 square feet of flexible meeting space as well as a variety of unique networking venues, Gaylord Palms has everything you need, all in one place. For large groups, the convention center offers ballrooms, breakout rooms, and the Florida Exhibition Hall. For small and executive-sized meetings, state-of-the-art boardrooms and other hotel-side space provide the ideal atmosphere. For special, one-of-a-kind functions, impress your attendees with unique settings such as the outdoor Coquina Lawn and the chic South Beach Pool, or combine dinner and discussion with a private meal in one of our regionally-themed restaurants. Our distinctive indoor and outdoor environments will transform your typical meeting into a spectacular event! Everything you need, all in one place. Take advantage of both formal and informal occasions to connect in our world-class restaurants, and enhance your meeting experience with a soothing treatment at Relâche Spa; retail therapy in our charming shops; or a swim in the adults-only South Beach Pool. The kid-friendly Cypress Springs Family Fun Water Park is perfect for a rollover with the family, and all of Orlando s world famous theme parks are just minutes away. 6 Photographs: (Top Left Page, St. Augustine Atrium) (Top Right Page, Orange Blossom Ballroom; Middle, Guest Room; Bottom, St. Augustine Atrium)

5 7 Quick Facts 1,416 guest rooms, including 115 suites Over 400,000 sq. ft. of flexible meeting, convention, outdoor, exhibit and pre-function space 178,500 sq. ft. of dedicated exhibit space the largest in-hotel exhibition hall in Florida Three exquisite ballrooms: Osceola (48,505 sq. ft.); Sun (29,123 sq. ft.); and Orange Blossom (3,115 sq. ft.) 42-by-96-foot Broadway-style stage in Osceola Ballroom, equipped with built-in sound and lighting Meeting Planner Offices adjacent to the Osceola & Sun Ballrooms 72 conference and breakout rooms Two boardrooms designed for executive meetings Emerald Bay, an exclusive environment for executive meetings with guest rooms and meeting rooms in close proximity In-house IT services allow for flexible and customizable packages Coquina Lawn 12,000 sq. ft. of outdoor event space with three fire pit alcoves Creative spaces for networking and socializing including unique outdoor venues Fiber optic network available to create a secure private Intranet among meeting rooms, exhibit hall, guest rooms and ballrooms Award-winning dining options including Old Hickory Steakhouse; MOOR; Villa de Flora; Socio and Wreckers Sports Bar Relax at the award-winning Relâche Spa, designed to accommodate large groups in a setting inspired by the mystical natural springs of Florida Recreation: Two Pools One reserved especially for our adult guests, Cypress Springs Family Fun Water Park featuring a drop slide, racing slides, a double FlowRider and a multi-level treehouse playground along with a zero-entry lagoonstyle family pool, and nearby golf Set on 65 acres in Kissimmee, Florida just minutes from Walt Disney World Theme Parks and 20 minutes from Orlando International Airport Beach Line EXPWY Orlando International Airport Florida s Turnpike Greeneway Osceola Parkway (Toll) KISSIMMEE

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7 Gaylord Palms Resort & Convention Center 9 Meet the Extraordinary at Gaylord Palms Delivered with Flawless Precision When it comes to planning meetings, think of Gaylord Palms as a canvas for your creativity and our STARS as your artistic collaborators. From an executive summit in the elegantly appointed Hemingway Boardroom to a nighttime gathering beneath the stars, the seasoned staff at Gaylord Palms can bring your vision to life. It s the STARS who make meetings at our resort so exceptional. they need and the customer has access to all available resources. The result is always a level of service that raises the standard in the convention industry. Ask our clients, and they ll tell you that it s the STARS who make meetings at our resort so exceptional. From catering to onsite marketing to technology support, our enthusiastic team is equally as invested in the success of your business as you are, and we demonstrate that commitment every step of the way. Conference Coordinators are Gaylord Hotels secret tool in the flawless execution of your vision. Through a comprehensive understanding of individual customer needs and complete expertise of the workings of the resort, our Coordinators are ready to meet customers moment-to-moment needs. As an extension to the onsite program team, they are property experts ensuring meeting rooms are set perfectly, speakers have what Photographs: (Left Page, St. Augustine Atrium) (Right Page, St. Augustine Atrium)

8 Overview Map CONVENTION CENTER CONV. CNTR. Guest Parking Convention Center Down To Exhibit Hall & Convention Center Entrance Up To Ballroom Level Convention Center Entrance Coquina 1 Guest Parking Key West KEY WEST X194 - X 214 KEY WEST X161 - X192 1 ST. AUGUSTINE B KEY WEST WAY X301 - X KEY WEST WAY 9 MARKET SQUARE KEY WEST EMERALD 8 ST. AUGUSTINE Coquina 2 Coquina 3 WRECKERS South Beach Pool Convention Center Bus Loop Key West Entrance (Lower Level) MOOR 1 X113 - X160 COQUINA LAWN M9 M10 Villa de Flora B Glassell s Landing M8 3 Bridge EMERALD PLAZA Wedding Pavilion CASTILLO DE SAN MARCOS (Fort) 4 3 Wreckers Sports Bar 5 GRANDE AVENUE 10 X329 - X352 M7 ST. GEORGE STREET GRANDE AVENUE M6 6 EMERALD BAY EMERALD A M4 M3 M2 M1 M5 4 Pool Entrance X353 - X379 1 SandBar 2 Cypress Springs Family Fun Water Park The Wake Zone The Treehouse X001 - X024 Big Cypress Guest Parking Everglades 5 Old Hickory Steakhouse EVERGLADES WALK Attractions Shuttles Bus Pick-up Transportation Lobby 7 Socio 6 LOBBY X071 - X112 ST. AUGUSTINE A X059 - X070 TO SAWGRASS TRAIL (Lower Level) X026 - X055 EVERGLADES EVERGLADES 7 Everglades Entrance (Mezzanine Level) Porte-cochére COLOR LEGEND DINING & DRINKS SHOPPING MEETING SPACE ING & DRINKS Villa de Flora (Mediterranean Buffet) Socio Old Hickory Steakhouse SandBar Wreckers Sports Bar MOOR ERY The Cocoa Bean Coffee House Honeybells Frozen Yogurt Emerald Bay Marketplace KEY St. Augustine Key West Emerald Bay Concierge Front Desk Valet Bus Taxi Car Rental Bell Services Smoking Area Everglades Convention Center Property Grounds Restrooms Elevator Stairs Escalator FedEx Office Business Center ATM Guest Laundry (Lower Level) 1 MOOR 2 Villa de Flora (Mediterranean Buffet) 3 Wreckers Sports Bar 4 SandBar 5 Old Hickory Steakhouse 6 Socio EATERY The Cocoa Bean Express The Cocoa Bean Coffee House Honeybells Frozen Yogurt Emerald Bay Marketplace 1 Mallory Square Market 2 Island Paradise 3 Emerald Bay Emporium 4 PGA TOUR Shop 5 Brighton Collectibles 6 Alligator Alley 7 Relâche Spa Boutique AMENITIES Arcade Relâche Spa (Lower Level) Relâche Fitness Center (Lower Level) 1 South Beach Pool (Adults Only) 2 Cypress Springs Family Fun Water Park M1 M2 M3 M4 M5 M6 M7 M8 M9 M St. George Meeting Room 104 St. George Meeting Room 106 St. George Meeting Room 108 St. George Meeting Room Emerald Meeting Rooms (Lower Level) St. George Meeting Rooms, Orange Blossom Ballroom Boardrooms (Level 4) Palm Beach Meeting Room Coquina Lawn Please note that our hotel, atriums and pool areas are smoke-free. Smoking is permitted in various outdoor locations. RESORT OVERVIEW 10

9 Level Map Gaylord Palms Resort & Convention Center 11 Level 2 (Ballroom Level) Sun Ballroom Sun & Osceola Breakout Rooms Osceola Ballroom Mezzanine Level (Lobby Level) Emerald Bay (Hotel) Hemingway & Sanchez Boardrooms (Level 4) Palm Beach Meeting Rooms (Atrium Level) Orange Blossom Ballroom (Atrium Level) Emerald Meeting Rooms (Lower Level) St. George Meeting Rooms (Atrium Level) Convertible Guest Rooms MOD Space Level 1 (Exhibit Level) Florida Exhibition Hall

10 CONVENTION CENTER LEVEL 2 Sun & Osceola Ballrooms Restrooms Elevator Stairs Escalator Registration Desks Service Areas FREIGHT FREIGHT Tallahassee Tampa B D 6 5 Sanibel Sarasota B D SR Sun Ballroom A C Sun Foyer 2 1 Miami Captiva Daytona 1 2 Naples Destin 1 2 Gainesville 2 1 Osceola Foyer Osceola Ballroom A C Stage SL Sun Lobby City Hall Lobby Osceola Lobby To Exhibit Hall & Convention Center Entrance Flagler With Terrace Access Down One Level to Bridge to Hotel Vero With Terrace Access BALLROOM L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION SUN BALLROOM 187x179x24 29,123 3,040 1,860 1,960 2,520 A 89x84x24 6, B 98x84x24 6, C 89x52x24 4, D 98x52x24 4, Breakouts 1 33x30x x29x x27x x27x x29x x30x Corridor Between AB & CD 187x13x24 2,237 Sun Lobby 9,992 4 O ffi c e s 2 Registration Desks Flagler Room 28x21x Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs.

11 Gaylord Palms Resort & Convention Center 13 BALLROOM L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION OSCEOLA BALLROOM 265x190x24 48,505 5,561 3,366 3,450 4,200 A 94x59x24 5, B 96x59x24 5, C 115x94x24 10,270 1, D 115x94x24 10,385 1, Breakouts 1 39x32x x29x24 1, x33x24 1, x32x24 1, x29x24 1, x35x Corridors Between AB & CD 190x14x24 2,792 Between CD & Stage 190x23x24 4,328 Between 1-6 & AB 190x12x24 2,186 Stage 42Lx96W 1757 Green Room (Stage Right) 430 Green Room (Stage Left) 500 Osceola Lobby 14,212 3 O ffi c e s 4 Registration Desks Vero Room 28x21x Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photograph: Sun Ballroom

12 CONVENTION CENTER LEVEL 2 Sun & Osceola Breakout Rooms FREIGHT FREIGHT Tallahassee Tampa B D 6 5 Sanibel Sarasota B D Sun Ballroom A C Sun Foyer 2 1 Miami Captiva Daytona 1 2 Naples Destin 1 2 Gainesville 2 1 Osceola Foyer Osceola Ballroom A C Stage Sun Lobby City Hall Lobby Osceola Lobby To Exhibit Hall & Convention Center Entrance Flagler With Terrace Access Down One Level to Bridge to Hotel Vero With Terrace Access Restrooms Elevator Stairs Escalator Registration Desks Service Areas 14 Photograph: Breakout Room

13 Gaylord Palms Resort & Convention Center 15 BREAKOUT ROOMS L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION CAPTIVA 61x23x12 1, x23x x23x DAYTONA 48x27x12 1, x24x x24x DESTIN 48x27x12 1, x24x x24x GAINESVILLE 61x23x12 1, x23x x23x MIAMI 72x39x12 2, x24x x24x x24x NAPLES 71x39x12 2, x23x x24x x24x SANIBEL 72x30x12 2, x24x x24x x24x SARASOTA 71x30x12 2, x23x x24x x24x TALLAHASSEE 72x34x12 2, x25x x23x x24x TAMPA 70x34x12 2, x24x x22x x24x Foyer & Lobbies Sun Foyer 8,902 Osceola Foyer 8,933 City Hall Lobby 9,772 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs.

14 CONVENTION CENTER LEVEL 1 Florida Exhibition Hall FREIGHT 19 Dedicated Loading Docks FREIGHT Florida Exhibition Hall A B C D E F Each point represents a column Terrace Lobby To Ballroom Level Convention Center Entrance Coquina Lawn Restrooms Elevator Stairs Escalator Registration Desks Service Areas Freight elevators: (3) 7 wide x 10 deep (6 x7 door) (1) 11 wide x 23 deep (8 x8 door) EXHIBITION HALL L X W X H (FEET) SQ.FT. THEATER CLASSROOM MODULAR BREAKOUTS ROUNDS (10) RECEPTION 8 X 10 BOOTHS 10 X 10 BOOTHS FLORIDA 740x241x24 178,500 21,326 12, ,928 14,770 1, A 241x142x24 34,300 4,276 2, ,328 2, B 241x102x24 24,570 2,725 1, ,620 2, C 241x90x24 21,700 2,746 1, ,400 1, D 241x102x24 24,570 2,725 1, ,620 2, E 241x120x24 29,000 3,444 2, ,972 2, F 241x184x24 44,360 5,410 3, ,988 3, Pre-Function Space 31,800 9 O ffi c e s 5 Registration Desks 16 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs.

15 B HOTEL EMERALD BAY ATRIUM LEVEL Palm Beach Meeting Room & Orange Blossom Ballroom Gaylord Palms Resort & Convention Center 17 Terrace Orange Blossom Ballroom Separated by Market Square Palm Beach St. George Street Pre-Function A A Restrooms Stairs Registration Desks B Elevator Escalator Service Areas MEETING ROOM L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCEE U-SHAPE ROUNDS (10) RECEPTION PALM BEACH 48x27x10 1, BALLROOM L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION ORANGE BLOSSOM 59x53x12 3, Pre-Function 54x13x Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photograph: Florida Exhibition Hall

16 Old Hi Steakh Loun HOTEL EMERALD BAY ATRIUM LEVEL St. George Meeting Rooms Old Hickory Steakhouse Old H Steakh Photograph: St. George Meeting Room Terrace Pre-Function A A St. George Street St. George Street Restrooms Elevator Stairs Escalator Registration Desks Service Areas MEETING ROOMS ST. GEORGE L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION x22x x31x10 1, x27x x27x10 1, x25x x30x10 1, Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs.

17 HOTEL EMERALD BAY LOWER LEVEL Emerald Bay Meeting Rooms Gaylord Palms Resort & Convention Center 19 To Pool Patio To Pool Emerald A A Restrooms Elevator Stairs Escalator Registration Desks Service Areas MEETING ROOMS EMERALD BAY L X W X H (FEET) SQ.FT. THEATER CLASSROOM CONFERENCE U-SHAPE ROUNDS (10) RECEPTION 1 31x22x x26x9 1, x22x x27x9 1, x22x x27x9 1, x22x x26x9 1, Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photographs: Palm Beach Room

18 HOTEL EMERALD BAY FOURTH FLOOR Executive Boardrooms Emerald Bay Guest rooms (4th Floor) Executive Suite Lobby B B Sanchez Boardroom Hemingway Boardroom Terrace BOARDROOMS EMERALD BAY L X W X H (FEET) SQ.FT. BOARDROOM TABLE Sanchez 27x25x ppl Restrooms Elevator Stairs Escalator Registration Desks Service Areas Hemingway 33x28x ppl Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. 20 Photograph: Hemingway Boardroom

19 FLEX-SPACE ATRIUM Atrium Space Gaylord Palms Resort & Convention Center 21 ATRIUM FLEX-SPACE SQ.FT. ROUNDS (10) RECEPTION (STANDING) ST. AUGUSTINE 7, ,800 Castillo de San Marcos Fort 5, Upper Level 2, Lower Level 3, Emerald Bay Plaza 7, Wedding Pavillion 1, ATRIUM FLEX-SPACE RECEPTION KEY WEST Atrium Buyout 600 ATRIUM FLEX-SPACE RECEPTION EVERGLADES Sawgrass Place 40 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photographs: (Top, St. Augustine Atrium; Bottom, Sawgrass Place)

20 FLEX-SPACE OUTDOOR South Beach Pool & Cypress Springs Family Fun Water Park OUTDOOR FLEX-SPACE SQ.FT. RECEPTION (BUFFET) SOUTH BEACH POOL 1, OUTDOOR FLEX-SPACE CYPRESS SPRINGS FAMILY FUN WATER PARK SQ.FT. Lagoon Pool 7,200 Multi-Level Play Structure 4,800 Deck 1,800 FlowRider 630 RECEPTION (BUFFET) 1,100 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. 22 Photographs: (Top, South Beach Pool; Bottom, Cypress Spring Family Fun Water Park)

21 FLEX-SPACE OUTDOOR Coquina Lawn Gaylord Palms Resort & Convention Center 23 OUTDOOR FLEX-SPACE L X W (FEET) SQ.FT. THEATER ROUNDS (10) RECEPTION COQUINA LAWN 12, ,260 Grass Area 162x80 8,928 1, ,100 Fire Pit 1 36x36 1, Fire Pit 2 48x Fire Pit 3 48x Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photographs: (Top & Bottom, Coquina Lawn)

22 FLEX-SPACE RESTAURANT MOOR RESTAURANT FLEX-SPACE DINNER (MAX PPL) RECEPTION MOOR Boat Dock Boat & Dock Yawl 40 Schooner 48 Ketch 30 Rooftop Terrace Lounge Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. 24 Photographs: (Top, MOOR; Bottom, MOOR Dining)

23 FLEX-SPACE RESTAURANT Old Hickory Steakhouse Gaylord Palms Resort & Convention Center 25 RESTAURANT FLEX-SPACE DINNER (MAX PPL) RECEPTION OLD HICKORY STEAKHOUSE 160 Mango Grove Cabin & Patio Mango Grove Patio Aunt Lillie s Cabin Aunt Lillie s Patio Cypress Spring Dining Room 36 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photographs: (Top, Old Hickory Steakhouse; Bottom, Old Hickory Steakhouse Exterior)

24 FLEX-SPACE RESTAURANT Wreckers Sports Bar RESTAURANT FLEX-SPACE DINNER (MAX PPL) RECEPTION WRECKERS SPORTS BAR Lower Level South Patio Centerfield Floor Seating North Patio Upper Level West Gallery East Gallery Sky Box The Veranda Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. 26 Photographs: (Top, Wreckers Sports Bar; Bottom, Wreckers Sports Bar Veranda)

25 FLEX-SPACE RESTAURANT Villa de Flora & Socio Gaylord Palms Resort & Convention Center 27 RESTAURANT FLEX-SPACE DINNER (MAX PPL) VILLA DE FLORA 400 Main Patio 150 St. Augustine Patio 45 Key West Section 150 Pineapple Room 40 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. RESTAURANT FLEX-SPACE RECEPTION SOCIO 125 Sol Room 35 Cielo Room 35 Viento Room 40 Capacities shown in this book are maximum for each room, with no staging or audio-visual, and should be used for reference only. Room capacities will be diminished based on your staging and audio-visual needs. Photographs: (Top Left, Villa de Flora Patio; Top Right, Villa de Flora; Bottom Left, Socio; Bottom Right, Socio beverage)

26 FLEX-SPACE ROOMS Convertible Guest Rooms Sometimes creativity and conversation call for a more intimate environment. Our contemporary convertible meeting space is personalized, encouraging collaboration in a comfortable environment; and our Deluxe Suites boast the modern conveniences of your own home with plenty of working and networking space. ROOMS FLEX-SPACE SQ. FT. ROUNDS CONVERTIBLE GUEST ROOMS BOARDROOM TABLE MOD Space N/A 8 Deluxe Suites (8-chair) Photographs: (Top, MOD Space; Bottom, Deluxe Suite)

27 MeetGaylordHotels.com 6000 W. Osceola Parkway, Kissimmee, FL Sales Office (407)

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