CHASING THE STARS FOR 25 YEARS!

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2 2 3 CHASING THE STARS FOR 25 YEARS! In 2017, SmartLynx celebrated 25 years of an adventurous journey. A journey that has brought our company to the destinations we always wanted to reach and connected us to the places, people and opportunities that made the company what it is today. We are glad to continue the journey with you and we are really excited about everything that awaits us in the future!

3 4 5 About us SmartLynx is an EU airline, based in Riga, Latvia. SmartLynx specialises in wet and damp lease services of its Airbus A320 and A321 fleet and provides full charter operation for its home markets of Latvia and Estonia, predominantly in the leisure market. In 2018, the company, including its Estonian subsidiary, operates a fleet of 14 Airbus A320 aircraft and two Airbus A321 aircraft on leisure routes at different bases around Europe. SmartLynx Training Centre is a leading approved training organisation (ATO) in the Baltic States, offering airline pilot training, providing type rating courses for the Airbus A320 series. OPERATIONS AIROPS 1 IOSA registered Part M approved Cabin crew conversion training Dangerous goods, low visibility on take-off and landing CAT II, CAT IIIA approvals Issue of CC attestation ATO on Airbus 320 COMPETENCES Ad hoc wet lease Long-term wet lease Full charter operations

4 6 7 Our legend Lynx is a particularly faint and mysterious constellation of the Northern hemisphere. Johannes Hevelius, who discovered the constellation, named it in honour of a wild cat, because only those with good vision and great patience, which are characteristics of the lynx, are able to identify it. The Lynx constellation is also the basis of the name and philosophy of SmartLynx. Our team operates as carefully, wisely and neatly as a lynx in order to make the invisible connections between people, cities and even continents similar to the ones we imagine between stars in constellations. The lynx teaches us that the world unfolds to those who know how to listen, observe and act prudently, which are the qualities that also epitomise our working style and values. We are proud that SmartLynx Airlines forms its own unique constellation in the sky by creating connections between different destinations around the world.

5 8 9 History Founded in 1992 (as Latcharter Airlines). The first airline to provide package holidays from Riga, well equipped to provide for sport, event, concert, governmental, military and executive charter flights. The second largest local carrier and fleet owner. Addition of two YAK-42D aircraft to the fleet and full introduction of JAR requirements. Nine regular holiday destinations. Beginning of wet lease Acquisition of five more A and two B Acquisition by Loftleidir Icelandic of Icelandair Group. Enters the worldwide ACMI market. Introduction of A and addition of a second A Rebranding and change of name to SmartLynx. Smart and reliable solutions within a business to a business niche market represented by a wildcat specific to Latvia. Management takeover of SmartLynx resulting in a change of ownership of the company. Although the connection with Loftleidir remains, SmartLynx is now an independent entity. Establishment of the subsidiary SmartLynx Airlines Estonia. A Netherlands-based investment fund becomes the owner of the company. SmartLynx aims to enlarge its fleet by 1-2 aeroplanes each year and expand the geography of its operations beyond Europe to Asia.

6 10 11 Our values EXPERIENCE KNOWLEDGE TRAINING QUALITY RELIABILITY TRUSTWORTHINESS CREDIBILITY TRANSPARENCY CLIENT NEEDS INTERDEPENDENCE TO MARKET ADAPTABILITY TO SUPPLIERS AND CLIENTS RESPECT TEAMWORK TRUSTWORTHINESS ADAPTABILITY We at SmartLynx conduct ourselves with uncompromising reliability and honesty as individuals, as teams, and as a company. We strive to earn enduring credibility with others, which we believe is essential to long-term personal and business relationships that people can rely on. Responding resourcefully to our clients continually changing needs is core to our success. We will make business decisions that demonstrate adaptability, creativity, urgency and courage, while highlighting our ability to stay aligned to the highest safety and security standards. KNOWLEDGE While we take part in complex market challenges, our answers are simple implement efficient, simple work based on experience acquired year on year and reporting processes that enable fast decision making. In essence, we strive to be knowledgeable, optimally-trained and experienced in all we do. INTERDEPENDENCE We believe that it is constant cooperation that creates synergy and that helps us to achieve our goals much better and faster. Giving due respect to ourselves and others and maintaining the environment of teamwork and growth, helps us to form better relationships. Vision To be the first choice for medium range ACMI and charter solutions. Mission To provide our customers with the most efficient capacity management solution with trained and motivated staff.

7 12 13 PASSENGERS MILLION SmartLynx turnover Bases and destinations CONSOLIDATED We are creating our own unique constellation in the sky by connecting destinations, cities and people around the whole world. SmartLynx is a company that always does everything to reach our planned destinations on time. Our focus on continuous and stable growth, as well as on the quality of our service, has ensured that we have successfully reached one of our most important destinations winning the trust of our customers M Therefore, the ambitions and quality of our services is reflected not only in our expanding business and operating territory, but also in the growth of the company s financial results M 92.0 M 80.9 M 75.8 M 58.8 M 49.3 M * * preliminar unaudited turrnouver bases destinations MILLION MILLION 46,157 block hours in ,933 flights in 2017

8 14 15 SmartLynx fleet A320 Tail Serial no. Fuel cap Power plant Speed Crew MTOW Range Seat model In 2018, our fleet consists of 16 aircraft. Our experienced pilots and cabin crew provide comfortable and safe journeys, regardless of your flight destination. ES-SAK 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm ES-SAM 180Y ,000 kg Two IAE V2527-A mach ,000 kg 2,700 nm SPECTRUM Convertible INNOVATOR IV Foldable middle seat: row 1 - row 8 ES-SAP 180Y ,000 kg Two IAE V2527-A mach ,000 kg 2,700 nm Recaro 3520D (currently) Tail A320 Configuration Configuration Configuration Serial no. Fuel cap Power plant Speed Crew MTOW Range Seat model YL-LCL 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm INNOVATOR IV YL-LCN 180Y ,000 kg Two CFM56-5A1/F 0.78 mach ,000 kg 2,700 nm Recaro 3510A380XXX-XX ES-SAO 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm Weber 5600 ES-SAQ 180Y ,700 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm ES-SAN 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm ES-SAS 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm (tbc) Recaro 3510D Type 362 Series Foldable middle seat: row 1 - row 8 ZODIAC Model Z100 Tourist Class front row and CLASSIC STD TRIPLE SEAT ASSY PNR SmartLynx Estonia YL-LCO 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm Recaro3510H TYPE/530 series YL-LCS 180Y ,000 kg Two CFM56-5B4/2P 0.78 mach ,000 kg 2,700 nm YL-LCT 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm INNOVATOR IV Foldable middle seat: row 1 - row 13 Brice B10005 Model Foldable middle seat: row 1 - row 8 YL-LCU 180Y ,000 kg Two CFM56-5B4/P 0.78 mach ,000 kg 2,700 nm Aero Series 3 ultra YL-LCP 180Y ,000 kg Two V2527-A mach ,000 kg 2,700 nm INNOVATOR IV A321 Tail Serial no. Fuel cap Power plant Speed Crew MTOW Range Seat model YL-LCQ 220Y ,746 kg Two IAE V2533-A mach ,500 kg 2,900 nm YL-LCV 220Y ,746 kg Two IAE V2533-A mach ,500 kg 2,900 nm SPECTRUM , SPECTRUM ,

9 16 17 ALEKSANDRS GUSEVS VP Commercial SmartLynx top management Just like travellers have used constellations to guide them to their destinations, SmartLynx is happy to have a very skilful top management team that guides our company to success. Aleksandrs Gusevs joined SmartLynx Airlines in Before joining SmartLynx Airlines, he accumulated vast experience in the maritime industry and Sea Terminal Operation, holding diverse managerial positions. During his career in SmartLynx Airlines he has acquired experience in various aviation fields including OCC, Planning, Crewing and Dangerous Goods. Mr. Gusevs is a graduate of the Latvian Maritime Academy and has obtained the Bachelor s degree in Business Administration at Riga Technical University. JOHN BRADY VP Technical John Brady, VP Technical, previously Maintenance Director, joined SmartLynx in 2014 having extensive hands-on experience in Aircraft Maintenance and is UK CAA Part 66 licensed. Mr Brady has held various technical management positions for airlines in Europe and Africa. He holds a Professional Certificate in Management from the Open University UK. SIGURDUR HRAFN GISLASON VP Safety Sigurdur Gislason joined SmartLynx Airlines in 2007 as Safety and Security Manager and until recently he held the position of Safety & Security Director. Sigurdur has gained experience in the world of aviation, working for the ACMI operator Air Atlanta, and for NATO on civil aviation development efforts in Afghanistan. Sigurdur Gislason holds a Master s degree in Organisational Psychology from the University of Latvia. ZYGIMANTAS SURINTAS CEO Zygimantas Surintas is an entrepreneur in various business sectors parallel to his work in leading positions in sales and commerce. Mr Surintas has vast experience in a range of business areas such as sales, communication, e-commerce and marketing. Previously Mr Surintas served as CCO, CSO and board member for various companies in Lithuania that later expanded at international level. DITA DAUKSTE Deputy CEO Mrs Daukste has a distinguished career of more than 12 years in leading business operations and developing high-growth organisations, including insurance, sales, financial, and telecommunication industries, supported by a strong educational background in International Business Administration and Finance acquired at higher education institutions in the Baltics and Europe. Her multifaceted expertise comprises inter alia Strategic Business Planning, New Business Development, Complex Project Management, Customer Satisfaction and Retention, Business Relationship Development, and Strategic Cash Flow Optimisation. HORDUR HERMANNSSON VP Operations Hordur Hermannsson joined SmartLynx Airlines in 2007 as Director of Network Operations and recently held the position of Ground Operations Director. Mr Hordur Hermannsson is an ACMI business expert with wide-ranging aviation experience acquired in various positions working for Air Atlanta Icelandic Regional Manager, Station Manager, Crew Planning Manager. Mr Hermannsson is a graduate of the German Officer School. EDVINAS DEMENIUS VP Business Development Mr Edvinas Demenius is a sales and project management professional with hands-on experience in developing and executing business strategies, managing complex projects, boosting sales, developing new products and building customer relationships. Mr Demenius has an educational background in Tourism, as well as knowledge in aviation acquired at IATA Training and Development Institute in Geneva, Switzerland, supported by professional experience in Vilnius International Airport. SKIRMANTAS SUTKUS VP Finance Mr Skirmantas Sutkus holds a Bachelor s degree in Finance and a Master s degree in International Business. Mr Sutkus has extensive experience as a CFO in companies of different fields, inter alia Holding companies, Banking, Real estate, Retail, Raw materials, Entertainment, Agriculture, Food processing. His main responsibilities have been Financial planning and management, Risk assessment, Financing deals, Growth management and M&A deals. Mr Sutkus is accountable for the administrative, financial, and risk management operations of the company, to include the development of a financial and operational strategy.

10 18 19 SmartLynx crew SmartLynx team Our qualified team of cabin and cockpit crews ensures that passengers can enjoy a safe and comfortable journey to various destinations. SmartLynx employs pilots from more than 17 countries. The average Airbus A320 flying experience for captains is from 5,300 up to an impressive 18,000 block hours, for first officers 1,900 block hours. Both cockpit and cabin crews come from many different nationalities and speak multiple languages: Latvian, English, Russian, Finnish, Estonian, French, Spanish, Italian, Romanian, Portuguese, Czech, German and more. SmartLynx flight attendants are reliable and professional in servicing airline passengers. In the Cabin Crew contest International Sales Person of the Year (ISPY) 2015, out of 100 contestants from 33 airlines, our flight attendants team won gold medals in the category Emotionally Intelligent Teamwork Team Award. OPERATIONS Operational 24/7/365, provides flight dispatch and flight watch for our fleet, delivering a full service for flight preparation route and performance studies, flight planning and support. COMPLIANCE MONITORING Ensures compliance with EASA and IOSA requirements and provides transparent reporting to the client and relevant CAAs. COMMERCIAL Aims to find the best solution for the client s ACMI or charter needs within our fleet. Facilitates cooperation and contract fulfilment. CREW PLANNING AND CONTROL Plans crew duty and rotation according to AIR-OPS flight time limits. Has experience of adjusting to different AOC regulations (e.g. CAP-371 rules). TECHNICAL Part-M approved organisation (CAMO), responsible for the ongoing airworthiness of the SmartLynx fleet, monitoring and managing maintenance activities carried out by the contracted Part-145 approved maintenance organisations. SAFETY AND SECURITY Responsible for the implementation and execution of the safety management system (SMS) and the security management system of the company. CREW TRAINING Holds an ATO licence on Airbus A320. Performs cabin crew training, attestation and conversion courses to operate under SmartLynx AOC. Flight crews are trained by an experienced team of training captains and instructors.

11 20 21 SMS and SeMS have been approved by local Latvian and Estonian authorities Why do customers choose SmartLynx? Safety and security SUITABLE FLEET We believe that the success of SmartLynx wouldn t be possible without our customers feedback. Both praise and criticism help us to improve the service, fly further and achieve more. RELIABILITY OVERALL CLIENT EXPERIENCE WORKING WITH SMARTLYNX DURING 2017 SEASON 8% 17% 33% GOOD LONG-TERM COOPERATION SmartLynx Airlines has a Safety Management System (SMS) and Security Management System (SeMS) that are implemented and integrated throughout the organisation to address the safety and security of aircraft operations. The SmartLynx Security Programme meets the strictest requirements of EASA legislation, local regulations and IOSA requirements. SMARTLYNX SMS CONSISTS OF A ROBUST REPORTING SYSTEM In-house flight data monitoring (FDM) system Safety Information circulation, e.g. Safety Newsletters, Safety Intranet and Memorandums Just Culture Policy SMS training for all personnel 42% 8 Overall experience working with SmartLynx 100% of clients would continue business with SmartLynx, including 67% that would definitely continue doing business with us COMPETITIVE PRICING 8.2 Flexibility dealing with schedule changes on short notice BENEFITS OF IOSA Confirmation of SmartLynx business conformity to best aviation practice and standards Prerequisite for wet lease out (in Turkey since October 2013) Comparable proof of conformity and operational safety Continuous improvement and access to best practices within the aviation world Financial benefits and time savings due to the fact that fewer audits need to be performed because the IOSA standard is recognised and accepted in the aviation industry Business opportunities such as wet lease, dry lease, aircraft leasing and others Guaranteed efficiency through streamlined processes and procedures Better sales position through the IOSA certificate

12 22 23 Your benefits when choosing SmartLynx ACMI lease services Extra aircraft capacity for your route network when demand exceeds your own capacity Extra aircraft capacity for routes where you do not wish to/cannot operate with your own aircraft Convenience when launching new routes/testing new markets Great support for airline start-ups Additional revenue and improved market share during the peak season, while avoiding fixed costs during the low season Possibility to replace your own aircraft during scheduled maintenance or in the event of an AOG Chance to avoid issues related to the late delivery of a new aircraft or a crew shortage. ACMI LONG-TERM PARTNERS CONTRACTED MAINTENANCE

13 Leading ACMI and charter provider on Airbus A320 in the EU SmartLynx Airlines LTD \ Mazrudas, Marupe Municipality, LV-2167, Latvia \ smartlynx.aero \ info@smartlynx.aero ACMI sales: acmi@smartlynx.aero \ Charter sales: sales@smartlynx.aero