Welcome to the Hyderabad Airport 01. Bon Voyage 03. Quick Check-in & Clearance 05 Baggage Service 06 Information Services 06 Airport Entry Ticket 06

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2 Contents Welcome to the Hyderabad Airport 01 Bon Voyage 03 Quick Check-in & Clearance 05 Baggage Service 06 Information Services 06 Airport Entry Ticket 06 Airport Facilities Conveniences Internet Access 08 Prayer Room 08 Smoking Zones 08 Comfort Lounge Services 09 Plaza Premium Lounge 10 Airline Lounges 10 Spa Facility 10 Accommodation Novotel Hyderabad Airport 14 Airport Lodge 14 Airport Transit Hotel 14

3 Care Medicare 15 Pharmacy 15 Baby Care 16 Special Needs 16 Shopping Hyderabad Airport 19 Hyderabad Duty Free 19 Food Flavors of India 24 More Surprises Go Karting! 25 To the City Aeroexpress 27 APSRTC 28 Radio Taxis 28 Car Rentals 28 List of Outlets 29 Contact Information 31

4 Here, there s always more! THE Hyderabad Airport The Gateway to South and Central India The Hyderabad Airport is fast emerging as an ideal transit hub between the East and the West. We have been widely appreciated and recognized for our services in just two years of operation. Our several accolades and awards continue to inspire us to deliver more. 01

5 Awards and Recognitions World s No.1 Airport ranking by ACI in the 5-15 million passenger category. Routes Airport Marketing Award in 2009 & Conde Nast Traveller India Award for favourite Indian airport. ORBIS Award: Awarded to the GMR Varalakshmi Foundation (GMRVF) for community work. CNBC Infrastructure Excellence Award. LEED Certification: We are one of the only two green airports in the world and the only one in Asia. Outstanding Concrete Structure of AP 2008 by the Indian Concrete Institute A.P. 02

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7 Bon Voyage! The comfort and convenience of passengers always comes first at the Hyderabad Airport. As one of the most modern airports in India, we offer you services par excellence, to ensure a hassle-free experience while checking in. 04

8 A sweet start... Quick Check-in & Clearance 136 check-in counters and 16 self-check-in counters Hand baggage counters 46 immigration counters Customs Contact: , Immigration Contact: ,

9 At your service Baggage Service At the Hyderabad Airport, your baggage is always given the highest priority. Four-level in-line baggage handling system Paid Porter /6002/6045 Baggage Wrap Information Services Find us at the domestic departures for any assistance. Contact: , Airport Entry Ticket Just `100 for the airport entry ticket to see off your loved ones. Entry Ticket Information: Please note that a visitor s entry into the terminal may be restricted without prior notice due to security or operational reasons. 06

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11 For your convenience Internet Access Surf the net from fixed surf points or avail the first 45 minutes of Wi-Fi surfing free. Contact: , Prayer Room Four prayer rooms within the airport terminal offer privacy and calmness during prayer time. Contact: /6002/6045 Smoking Zones The airport is a non-smoking zone. Private smoking lounges inside the terminal at the Domestic and International Departure area and Domestic Arrivals. Contact: /6002/

12 For your comfort Lounge Services Enjoy the 13 Business Class Lounges. Facilities include Business Center, Baggage Hold, Shower & Nap areas, as well as Massage services. Three VIP lounges are located at Departures, Arrivals and at the remote gate on the ground level. 09

13 Plaza Premium Lounge For those looking for something special, the Plaza Premium lounges are located at the Domestic and International areas and the Car Park area. A Business Centre with all conveniences is available for a fee. Contact: International: Domestic: , Car Park: Airline Lounges Exclusive lounges are also provided by Air India and Kingfisher, for the benefit of their frequent fliers. Contact: Kingfisher: , Air India: (Domestic), (International) Spa Facility The O2 Spa is located at the far end of the Domestic Departures area, after clearing security. Enjoy a blend of Thai concepts with Indian elements. Contact:

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17 Accommodation/ Hotels Novotel Hyderabad Airport Discover the Novotel Hyderabad Airport, a 5-star hotel located just five minutes from the Hyderabad Airport. Please contact the arrivals counter. Novotel Airport Hotel information (24x7): , Airport Counter: ; Day-rate Package : ` 2500 onwards Airport Lodge The Airport Lodge located at Public Transport Centre opposite the airport terminal is an economic short stay option for travelers. Contact: Tariff : ` 150 for a 6-hour stay Airport Transit Hotel This Plaza Premium Lounge offers slumber rooms with quick shower and nap facilities. It is located at the car park level. Contact: International: Domestic: Car Park Level: Tariff : ` 1500 for a 4-hour stay 14

18 We care... Medicare A 24-hour emergency treatment centre is located within the airport premises. Contact: Pharmacy A well-stocked pharmacy located at the Car Park level. Contact (0700 to 2100 hrs):

19 Baby Care Nappy changing rooms are available at the Departures and Arrivals area. Contact: /6002/6045 Special Needs Wheelchair assistance is available for the elderly and physically challenged passengers. Though available free of charge, passengers are requested to contact their respective airline to book this service. Free buggy services are available from the Departure area after security check and at the Domestic Arrivals area. The service is available as per flight schedules. Contact: /6002/

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22 Hyderabad Airport A wide variety of shopping options dot the airport, from books, pens and ties to gifts. There is enough and more to enthrall the shopper in you. Hyderabad Duty Free: Best Prices Always! Best prices at all times is what sets the Duty Free at Hyderabad Airport apart from the rest. With the best international brands in liquor, chocolates, perfumes, and electronics, amongst others on display, its advantage passengers all the way. Contact: /85 customercare@gmrgroup.in 19

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25 Tickle your taste buds! 22

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27 Multi-cuisine Food Court Presenting a whole range of dining options that are great on the taste buds and light on the wallet. Aptly named Flavors of India, the Food Court offers a great choice at amazing prices. And it s open 24x7 at the Car Park level. Global Cuisines and Indian Delicacies At the Hyderabad Airport, choose from a wide variety of food options. We have ensured that there is something for everybody. 24

28 Go Karting! A great way for transiting passengers, meeters and greeters to spend time, the track is located right outside the airport terminal and offers excitement, speed and thrills. Packages starting at ` 220 Contact: meco.motorsports@yahoo.com 25

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30 Aeroexpress Offering safe, secure and a value for money travel option from Hyderabad Airport to important locations in the city, Aeroexpress is an air-conditioned, non-stop shuttle with a round-the-clock service. Aeroexpress buses are available from the Car Park Level, with ticket counters at the Food court area. Tickets : Single ` 175, Return ` 275 Frequency: 30 mins. (at selected points) Aeroexpress information: Routes and maps information: 27 Exclusive Aeroexpress Stands in Hyderabad Secunderabad Secretariat Mehdipatnam Begumpet Kukatpally Hi-tech City LB Nagar Tarnaka

31 Authorised Transport APSRTC State Road Transport Service runs Volvo / high-quality luxury buses to connect important towns of Vijayawada, Nizamabad, Armoor and Karimnagar to the Airport. For reservations please contact 24x7 APSRTC reservation conters. Radio Taxis Easy Cabs: (available at the Car Park) Meru Cabs: (available at the Car Park) Car Rentals Carzonrent: Budget: , , Akbar Travels: , , ,

32 List of outlets International Departures Shop Eat Services The Bombay Store Coffee Club Air India Lounge Duty Free Khao Galli Tata Indicom Phone FabIndia Hyderabadi Bangles Krishna Pearls Landmark Spiritual Monalisa Pearls Neeru s Odyssey Raymonds Neckties & More Spirit of India Stanza Trifed Hidesign Lepakshi Check-in Area Grab & Fly KFC Shop Eat Services Landmark Kiosk-Lipton Citibank ATM Dabur New U Coffee Club HDFC ATM Grab & Fly ING Vysya ATM Travelex Forex Ltd. Weizmann Forex Ltd. Secure Wrap Bus Gate Shop Eat Services Coffee Club Departure Forecourt 29 Shop Eat Services Baskin Robbins Valet Service Coffee Counter Trident Flight Handlers SBI Bank Airport Entry Ticket

33 Airport Village/Car Park Area Shop Eat Services Dabur New U Café Coffee Day SBI ATM ITC Tobacco Coffee Hut Airtel Outlet McDonald s Tata Indicom Phone Booth Subway Airport Transit Hotel Food Court Weizmann Forex Ltd Hetero Pharmacy Canara Bank & ATM Ramoji Film city AP Tourism Dept. Domestic Departures Shop Eat Services Bhavika Collections IIFA Bar SBI ATM The Bombay Store CBTL Travelex Forex Ltd Landmark Coffee Club Plaza Premium Lounge Hidesign Pizza Hut O2 SPA Hyderabadi Bangles Idli Factory Tata Indicom Phone Booth Krishna Pearls Chalo Chowpatty ITC Smoking Lounge Landmark Toys Indian Paradise Citibank ATM Raymonds Neck Ties Via World & More William Penn Swarovski Shoppers Stop Stanza Swift Pavers England List of outlets Retail Clusters Shop Eat Services Coffee Hut Natures Creation 30

34 Contact Information International Airlines Air Arabia British Airways / Emirates /5256 Etihad Malaysian Oman Airways Qatar Airways Saudi Arabian Silk Air Thai Airways Lufthansa Air Asia Indian Airlines/Air India Air India Express Domestic Airlines SpiceJet Indian Airlines/Air India Indigo Jet Airways/Jet Lite /3989/3333 Kingfisher Airlines

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