CONCESSIONS OVERVIEW BUILDING FOR THE FUTURE

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1 CONCESSIONS OVERVIEW BUILDING FOR THE FUTURE NOVEMBER 2018

2 RECORD-SETTING PASSENGER TRAFFIC 2 2 Source: Denver International Airport

3 DEN AIR SERVICE Airlines Serving Denver International Airport Source: Innovata Schedules via Diio Mi Note: Cayman Airways starts service in March 2019

4 AIR CARRIER RANKINGS Denver International Airport (DEN) Seat Market Share CY 2018 American 5% Spirit 2% Other 2% Non-U.S. 2% Frontier 12% Delta 5% United 43% Southwest 29% 4 4 Source for data: Innovata Schedules via Diio Mi Note: Other airlines include Alaska, Allegiant, Boutique, Denver Air Connection, JetBlue, Great Lakes and Sun Country; Non-U.S.-Flag Carriers include Aeromexico, Air Canada, British Airways, COPA, Edelweiss, Icelandair, Lufthansa, Norwegian, Volaris and WestJet; data includes all regional/express carriers

5 DEN S NONSTOP NETWORK 5 5 Source: Innovata Schedules via Diio Mi Note: Some markets are seasonal and some markets are served less than daily Denver International Airport Nonstop Service Network YE June 2019

6 COMPETITIVE ADVANTAGES 6 6 Source: Innovata Schedules via Diio Mi (YE June 2019); U.S. DOT O&D Survey (YE 2Q 2018)

7 7 CONCESSIONS BY THE NUMBERS

8 CONCESSIONS OVERVIEW 144 shops, restaurants, and passenger services locations More than 186,000 square feet Concessions program gross annual sales: $400 million ACDBE goal: 33 percent of gross concession sales ACDBE performance: $167 million (2016) or 41 percent of sales 8

9 DEN HISTORICAL SALES Food & Beverage Sales Sales per Enplaning Passenger $300M $250M $200M $150M $100M $50M $0M $170M $244M ttm Sep 2018 $14 $12 $10 $8 $6 $4 $2 $0 $9.04 $ % ttm Sep 2018 $120M $100M $80M $60M $59M Retail Sales $105M +12.1% $12M $10M $8M $6M $8M Passenger Services Sales $11M +7.2% $40M $4M $20M $2M $0M ttm Sep 2018 $0M ttm Sep Post-Security Excludes: Terminal, Duty Free and Airportwide Services

10 FOOD AND BEVERAGE OVERVIEW Specialty coffee 6% F&B Category Share 2017 Bar 3% Snack 7% Casual dining bar 42% Quick service 29% Quick service alcohol 13% 10

11 RETAIL OVERVIEW Electronics 11% Beauty 7% Retail Category Share 2017 Food 3% Toys 1% Accessories 4% Travel Convenience 49% Gifts and souvenirs 11% Books 6% Fashion 8% 11 11

12 12 THE FUTURE OF CONCESSIONS

13 FUTURE OF CONCESSIONS Goals Create Sustainable Business Opportunities Incorporate ACDBE and MWBE firms in new opportunities Opportunities Gate expansions Concourse redevelopment Expiring contracts 13

14 GATE EXPANSION New concessions will be located in each gate expansion area Innovative opportunities for ACDBE partners 14

15 CONCOURSE REDEVELOPMENT The departures peak hour is forecast to grow by more than 100% in Concourse C by 2044, further compromising passenger flow and commercial performance in the absence of significant additional space Example Concessions Demand 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Capacity Today

16 CONCOURSE REDEVELOPMENT ROUGH DRAFT CONCEPTUAL LAYOUT Concourse: Approximate Space (sf) Type Today Future Commercial 21,000 34,000 Common Seating 2,300 7,000 Mezzanine: Approximate Space (sf) Type Today Future Commercial 0 22,000 Lounge 0 7,500 16

17 RFP OPPORTUNITIES Concessions will release the first round of RFPs in Q Forecast in December 2018 Round one will include gate expansion opportunities Subsequent groups of RFPs are scheduled to be released in

18 BEING A CONCESSIONAIRE PARTNER

19 HOW TO PARTICIPATE Direct Agreement Sub-agreement with a Prime Concessionaire Joint Venture Licensing Vendor 19

20 AIRPORT BUSINESS CHALLENGES Scaling Up Large Investment Small Spaces Operating Hours Operating Costs Delivery/Storage 20

21 AIRPORT BUSINESS CHALLENGES Security Employee Badging Employee Parking Customer Dwell Time 21

22 FOR MORE INFORMATION Activation occurs through multiple channels DEN s Commerce Hub Community Outreach Civic & Business Organizations Industry DEN National Conferences 22

23 OUTREACH MESSAGING Find Resources Register on Website Division of Small Business Opportunity office (DSBO) DEN Commerce Hub Learn about opportunities Attend outreach sessions Begin networking / keep networking Start certification process / update certifications Start business planning Your unique concept Your unique approach Arrange financing Start designing 23

24 24

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