CONNECTING THROUGH CANADA

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1 CONNECTING THROUGH CANADA

2 aircanada.com

3 SEAMLESS, MODERN TRAVEL Our network conveniently connects you through Canada to over 200 destinations worldwide with a simplified process that offers speed, efficiency, premium services and more. Air Canada s four hubs Toronto Pearson (YYZ), our primary global hub; Montreal Trudeau (YUL), the gateway to French international markets; Vancouver International (YVR), the gateway to Asia Pacific; and Calgary International (YYC) offer customers efficiency and ease under one roof. Flights are timed to optimize and prioritize connections, ensuring an easy and seamless end-to-end journey. What your connection through our hubs looks like: U.S. Departure to an international arrival Board your departing flight Arrive at one of our hubs in Toronto (YYZ), Montreal (YUL), Vancouver (YVR), or Calgary (YYC) Follow signage for Connections or follow directions from dedicated on-site staff that can guide you through your transfer Proceed directly to your next departure gate without changing terminals or collecting your baggage Relax in the Maple Leaf Lounge 1 or the Air Canada Signature Suite 2 along the way Board your connecting flight Arrive at your final destination Clear Immigration and Customs formalities Claim your bags and/or head straight to the curb International departure to a U.S. arrival Board your departing flight Arrive at one of our hubs in Toronto (YYZ), Montreal (YUL), Vancouver (YVR), or Calgary (YYC) Follow signage for Connections or follow directions from dedicated on-site staff that can guide you through your transfer Pre-clear U.S Immigration and Customs formalities Proceed directly to your next departure gate without changing terminals or collecting your baggage Relax in the Maple Leaf Lounge 1 along the way Board your connecting flight. Arrive at your final destination Claim your bags and/or head straight to the curb Please note: Passport holders from certain countries may require eta for transit through Canada. Please refer to for more information 1 Air Canada Signature Class, Business Class and Premium Rouge customers on flights to the U.S. and the Caribbean, Air Canada Maple Leaf Club members, select Altitude members and Star Alliance Gold members ²Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia, South America, the Middle East, and India) originally booked and ticketed in the following classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, and P. All bookings in R (including, but not limited to, eupgrades, Last-Minute Upgrades, AC Bid Upgrades) and I (including, but not limited to, Aeroplan Fixed Mileage Flight Rewards for travel on Air Canada flights or Star Alliance member airlines, Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible classes, will be excluded. Eligible customers will not be allowed guests. Employee tickets are prohibited access.

INSIDE TORONTO PEARSON (YYZ) Toronto Pearson International Maple Leaf Lounge Located on Level 3 of Terminal 1, the 15,500 square-foot open-air mezzanine space seats 331 people.

4 INSIDE TORONTO PEARSON (YYZ) Toronto Pearson International Maple Leaf Lounge Located on Level 3 of Terminal 1, the 15,500 square-foot open-air mezzanine space seats 331 people. Inspired by the experience of walking through a park, the lounge features a teak-veneer backdrop punctuated by points of light in foliage patterns, a recessed water wall, stacked stone décor and woodsy enclosures. Customers can enjoy the full-service café and bar with complimentary alcoholic beverages and a rotating menu. The lounge also boasts a cell-free quiet zone with reclined seating and low-level floor lighting, a business zone in which seats are grouped in covered cabanas, high-speed Wi-Fi, a selection of national and international newspapers and magazines, and shower rooms. See Navigating Our Hubs for a map of Toronto Pearson Airport, including the location of the Maple Leaf Lounge. aircanada.com

5 By The Numbers Connecting customers (annual): 4,644,576 Connecting customers (monthly average): 387,048 Toronto to the rest of Canada: 34 destinations Toronto to the United States: 53 destinations Toronto to Latin America: 43 destinations Toronto to Europe and the Middle East: 30 destinations Toronto to Asia: 5 destinations Everywhere We Fly From Toronto Pearson As of November 2018 Canada Abbotsford, BC Calgary, AB Charlottetown, PEI Deer Lake, NL Edmonton, AB Fredericton, NB Fort McMurray, AB Gander, NL Halifax, NS Kamloops, BC Kelowna, BC Kingston, ON London, ON Moncton, NB Mont Tremblant, QC Montreal, QC Nanaimo, BC North Bay, ON Ottawa, ON Quebec, QC Regina, SK Sarnia, ON Saskatoon, SK Sault Ste. Marie, ON St. John, NB St. John s, NL Sudbury, ON Sydney, NS Thunder Bay, ON Timmins, ON Vancouver, BC Victoria, BC Windsor, ON Winnipeg, MB United States Atlanta, GA Austin, TX Baltimore, MD Boston, MA Charlotte-Douglas, NC Chicago-O Hare, IL Cincinnati, OH Cleveland, OH Columbus, OH Dallas/Fort Worth, TX Denver, CO Detroit, MI Fort Lauderdale, FL Fort Myers, FL Hartford, CT Honolulu/Oahu, HI Houston, TX Indianapolis, IN Jacksonville, FL Kansas City, MO Las Vegas, NV Los Angeles, CA Memphis TN Miami, FL Milwaukee, WI Minneapolis/St. Paul, MN Nashville, TN New Orleans, LA New York-La Guardia, NY Newark, NJ Omaha, NE Orlando, FL Palm Springs, CA Philadelphia, PA Phoenix, AZ Pittsburgh, PA Portland, OR Providence, RI Raleigh/Durham, NC San Antonio, TX San Diego, CA San Francisco, CA Sarasota/Bradenton, FL Savannah, GA Seattle/Tacoma, WA St. Louis, MO Tampa, FL Washington-Dulles, DC Washington-National, DC West Palm Beach, FL Mexico & the Caribbean Antigua, AG Aruba, AW Barbados, BB Belize City, BZ Bermuda, BM Cancun, MX Cayo Coco, CU Cozumel, MX Curacao, CW Georgetown, BS Grand Cayman Island, KY Grenada, GD Havana, CU Holguin, CU Huatulco, MX Ixtapa/Zihuatanejo, MX Kingston, JM Liberia, CR Mexico City, MX Montego Bay, JM Nassau, BS Panama City, PA Port of Spain, TT Providenciales, TC Puerto Plata, DO Puerto Vallarta, MX Punta Cana, DO Saint Kitts, KN Samana, DO San Jose Cabo, MX San Jose, CR San Juan, PR, US Santa Clara, CU St Vincent, VC St. Lucia-Vieux Fort, LC St. Maarten, AN Varadero, CU Europe & the Middle East Athens, GR Barcelona, ES Berlin, DE Bucharest, RO Budapest, HU Copenhagen, DK Delhi, IN Dubai, AE Dublin, IR Edinburgh, SC Frankfurt, DE Glasgow, SC Lisbon, PT London, GB Madrid, ES Manchester, EN Milan, IT Mumbai, IN Munich, DE Paris, FR Porto, PT Prague, CZ Reykjavik, IS Rome, IT Shannon, IR Tel Aviv, IL Venice, IT Vienna, AT Warsaw, PL Zagreb, HR Zurich, CH South America Bogota, CO Buenos Aires, AR Cartagena, CO Lima, PE Santiago, CL Sao Paulo-Guarulhos, BR Asia & Australia Beijing, CN Hong Kong, CN Seoul, KR Shanghai, CN Tokyo, JP Sample elapsed times between departure and arrival cities, including Toronto stopover: Paris to Toronto to New York (EWR): 12h 00m Hong Kong to Toronto to New York (LGA): 18h 22m Buenos Aires to Toronto to Boston: 18h 17m

NEW TO TORONTO PEARSON (YYZ) The Air Canada Signature Suite Located in Terminal 1, the suite offers an exclusive and refined experience for our Air Canada Signature Class customers travelling to

6 NEW TO TORONTO PEARSON (YYZ) The Air Canada Signature Suite Located in Terminal 1, the suite offers an exclusive and refined experience for our Air Canada Signature Class customers travelling to Europe, Asia, Middle East, India and South America on Air Canada flights.* The 6,400-square-foot space seats 160 people and offers a complimentary à la carte dining experience designed by award-winning, Vancouver-based, Chef David Hawksworth, and more. aircanada.com

*Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America)

not limited to, Aeroplan Fixed Mileage Flight Rewards for travel on Air Canada flights or Star Alliance member airlines,

7 *Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, and P. All bookings in R (including, but not limited to, eupgrades, Last-Minute Upgrades, AC Bid Upgrades) and I (including, but not limited to, Aeroplan Fixed Mileage Flight Rewards for travel on Air Canada flights or Star Alliance member airlines, Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible classes, will be excluded. Eligible customers will not be allowed guests.

INSIDE MONTREAL TRUDEAU (YUL) Montreal Trudeau International Maple Leaf Lounge Located between gates 52 and 53, the newly renovated two-floor 11,000 square-foot space seats 259 customers.

8 INSIDE MONTREAL TRUDEAU (YUL) Montreal Trudeau International Maple Leaf Lounge Located between gates 52 and 53, the newly renovated two-floor 11,000 square-foot space seats 259 customers. Inspired by Canada s great outdoors, the lounge s décor features a forest-canopy ceiling, ceramic objets d art by Quebec artist Pascale Girardin that emit the sound of rustling leaves, travel photography by Montreal-based photographer Nicolas Ruel, maple wood and Ontario Eramosa marble accents, and custom-designed furniture by Canadian designers Nienkämper, Mobilier Modern and Brent Comber. Customers can enjoy the full-service café and bar with complimentary alcoholic beverages, including a selection of Canadian wines, and a buffet-style dining area with fresh, hearty and healthy meals and snacks. The lounge also features complimentary Wi-Fi and work facilities, showers with heated floors, and a VIP area. See Navigating Our Hubs for a map of Montreal Trudeau Airport, including the location of the Maple Leaf Lounge. aircanada.com

9 By The Numbers Connecting customers (annual): 1,400,223 Connecting customers (monthly average): 116,685 Montreal to the rest of Canada: 25 destinations Montreal to the United States: 23 destinations Montreal to Latin America: 26 destinations Montreal to Europe and the Middle East: 19 destinations Montreal to Asia: 2 destinations As of November 2018 Everywhere We Fly From Montreal Trudeau Canada Bagotville, QC Baie Corneau, QC Bathurst, NB Calgary, AB Charlottetown, PEI Edmonton, AB Fredericton, NB Halifax, NS Hamilton, ON Iles de la Madelaine, QC London, ON Moncton, NB Mont Joli, QC Ottawa, ON Quebec, QC Rouyn-Noranda, QC Sept Iles, QC St. John, NB St. John s, NL Toronto, ON Val d Or, QC Vancouver, BC Victoria, BC Windsor, ON Winnipeg, MB United States Baltimore, MD Boston, MA Chicago-O Hare, IL Dallas, TX Denver, CO Fort Lauderdale, FL Fort Myers, FL Hartford, CT Houston, TX Las Vegas, NV Los Angeles, CA Miami, FL New York, NY Newark, NJ Orlando, FL Philadelphia, PA Phoenix, AZ Pittsburgh, PA San Francisco, CA Tampa, FL Washington-Dulles, DC Washington-National, DC West Palm Beach, FL Mexico & the Caribbean Barbados, BB Cancun, MX Cayo Coco, CU Cozumel, MX Curacao, CW Fort de France, MQ Holguin, CU Ixtapa, MX Liberia, CR Mexico City, MX Montego Bay, JM Nassau, BS Pointe a Pitre, GP Port au Prince, HT Providenciales, TC Puerto Plata, DO Puerto Vallarta, MX Punta Cana, DO Samana, DO San Jose, CR San Juan, PR San Salvador, BS Santa Clara, CU St. Lucia-Vieux Fort, LC Varadero, CU South America Lima, PE Europe & the Middle East Algiers, DZ Athens, GR Barcelona, ES Bordeaux, FR Brussels, BE Bucharest, RO Casablanca, MR Dublin, IR Frankfurt, DE Geneva, CH Lisbon, PT London, EN Lyon, FR Marseille, FR Nice, FR Paris, FR Reykjavik, IS Rome, IT Tel Aviv, IL Venice, IT Asia & Australia Shanghai, CN Tokyo, JP Sample elapsed times between departure and arrival cities, including Montreal stopover: Brussels to Montreal to Boston: 10h 12m Shanghai to Montreal to New York (LGA): 16h 37m Lima to Montreal to Philadelphia: 12h 03m

INSIDE VANCOUVER INTERNATIONAL (YVR) Vancouver International Maple Leaf Lounge Located at gate 52, the two-floor 13,454 square-foot space was designed by Gustavson Wylie Architects and seats 258

10 INSIDE VANCOUVER INTERNATIONAL (YVR) Vancouver International Maple Leaf Lounge Located at gate 52, the two-floor 13,454 square-foot space was designed by Gustavson Wylie Architects and seats 258 customers. The lounge features contemporary Canadian design and artwork, including a quiet business zone equipped with flatscreen desktop computers, RICOH colour printing and scanning, and a custom-crafted maple-wood work table by Duncan, BC s Live Edge Design. Complimentary Wi-Fi and power sources are available throughout. Customers can enjoy hot and cold dining options, a chef s station for individually prepared dishes, and wines from Canada and around the world. The lounge also features spa-inspired shower rooms with rain-shower heads, a TV zone, a VIP room and a quiet zone with reclining chairs. See Navigating Our Hubs for a map of Vancouver International Airport, including the location of the Maple Leaf Lounge. aircanada.com

11 By The Numbers Connecting customers (annual): 1,971,952 Connecting customers (monthly average): 164,329 Vancouver to the rest of Canada: 24 destinations Vancouver to the United States: 20 destinations Vancouver to Latin America: 5 destinations Vancouver to Europe and the Middle East: 6 destinations Vancouver to Asia: 11 destinations Everywhere We Fly From Vancouver International As of August 2018 Canada Calgary, AB Castlegar, BC Comox, BC Cranbrook, BC Edmonton, AB Fort St. John, BC Kamloops, BC Kelowna, BC Montreal, QC Nanaimo, BC Ottawa, ON Penticton, BC Prince George, BC Prince Rupert, BC Regina, SK Sandspit, BC Saskatoon, SK Smithers, BC Terrace, BC Toronto, ON Victoria, BC Whitehorse, YT Winnipeg, MB Yellowknife, NT United States Anchorage, AK Boston, MA Chicago, IL Dallas/Fort Worth, TX Denver, CO Honolulu/Oahu, HI Kahului/Maui, HI Kona/Hawaii, HI Las Vegas, NV Lihue/Kauai, HI Los Angeles, CA Newark, NJ Palm Springs, CA Phoenix, AZ Portland, OR Sacramento, CA San Diego, CA San Francisco, CA San Jose, CA Seattle/Tacoma, WA Mexico & the Caribbean Cancun, MX Ixtapa, MX Mexico City, MX Puerto Vallarta, MX San Jose del Cabo, MX Europe & the Middle East Delhi, IN Dublin, IR Frankfurt, DE London, EN Paris, FR Zurich, CH Asia & Australia Beijing, CN Brisbane, AU Hong Kong, CN Melbourne, AU Nagoya, JP Osaka, JP Seoul, KR Shanghai, CN Sydney, AU Taipei, TW, CN Tokyo, JP Sample elapsed times between departure and arrival cities, including Vancouver stopover: Taipei to Vancouver to Chicago (ORD): 17h 15m London (LHR) to Vancouver to Seattle: 14h 23m Brisbane to Vancouver to San Francisco: 17h 00m

INSIDE CALGARY INTERNATIONAL (YYC) Calgary International Maple Leaf Lounge Located just past security at Gate C, the Calgary lounge was designed by Canadian architecture and design firm Heekyung

12 INSIDE CALGARY INTERNATIONAL (YYC) Calgary International Maple Leaf Lounge Located just past security at Gate C, the Calgary lounge was designed by Canadian architecture and design firm Heekyung Duquette. It features a cell-free quiet zone and a business area equipped with PC desktop computers, colour printing and scanning, and complimentary high-speed Wi-Fi. Customers can enjoy a menu of snacks and alcoholic and non-alcoholic beverages and relax with a selection of leading national and international newspapers and magazines. aircanada.com

13 By The Numbers Connecting customers (annual): 694,807 Connecting customers (monthly average): 57,901 Calgary to the rest of Canada: 22 destinations Calgary to the United States: 10 destinations Calgary to Latin America: 3 destinations Calgary to Europe and the Middle East: 2 destinations Calgary to Asia: 1 destination As of August 2018 Everywhere We Fly From Calgary International Canada Castlegar, BC Comox, BC Cranbrook, BC Edmonton, AB Fort McMurray, AB Grande Praire, AB Halifax, NS Kamloops, BC Kelowna, BC Lethbridge, AB Medicine Hat, AB Montreal, QC Nanaimo, BC Ottawa, ON Red Deer, AB Regina, SK Saskatoon, SK Toronto, ON Vancouver, BC Victoria, BC Winnipeg, MB Yellowknife, NT United States Houston, TX Las Vegas, NV Los Angeles, CA Maui, Hi Newark, NY Palm Springs, CA Phoenix, AZ Portland, OR San Francisco, CA Seattle, WA Mexico & the Caribbean Cancun, MX Puerto Vallarta, MX San Jose del Cabo, MX Europe & the Middle East Frankfurt, DE London, EN Asia & Australia Tokyo, JP Sample elapsed times between departure and arrival cities, including Calgary stopover: Frankfurt to Calgary to Phoenix: 14h 10m London (LHR) to Calgary to San Francisco: 13h 56m

14 aircanada.com

15 AIR CANADA STOPOVER Connecting in Toronto, Montreal or Vancouver during your flight? With Air Canada Stopover, you can enjoy a relaxing hotel stay and discover a great Canadian city while you re at it all with no additional airline fees. Air Canada Stopovers are offered as part of any itinerary that includes a connection time of more than six hours between consecutive flights opt in at any time up until 96 hours before your flight s scheduled departure time. You will receive one night s hotel accommodation starting at $49* if you re travelling on an Economy Basic, Standard, Flex or comfort fare, or free or reduced rate accommodations if you re flying in Economy Latitude, Premium Economy, Business Class or Air Canada Signature Class. To book an Air Canada Stopover, select Air Canada Stopover from the travel options offered once you ve selected your flight, or ask your travel agent to add it in to your itinerary. If you ve already booked a flight and want to add an Air Canada Stopover, retrieve your booking on aircanada.com and click the link to opt in. You then have until 96 hours prior to your arrival in your connecting city (Toronto, Montreal or Vancouver) to book your hotel. Learn more at aircanada.com/stopover *plus applicable taxes

BMW VALET SERVICE A seamless, luxurious transition from flight to flight Beginning in late 2018, Air Canada Signature Class customers will receive Air Canada Valet Service powered by BMW across the

16 BMW VALET SERVICE A seamless, luxurious transition from flight to flight Beginning in late 2018, Air Canada Signature Class customers will receive Air Canada Valet Service powered by BMW across the tarmac when connecting from a domestic to an international flight at Toronto Pearson.* Customers are driven to their connecting flight out of Toronto in BMW 7 Series sedans, assisted by our industry-leading Concierge team. This service makes for a world-class connection experience that eliminates the need to walk from the domestic gate area to the international departure gates and offers customers more time to spend in the exclusive Air Canada Signature Suite. Consider it an on-ground extension of our Air Canada Signature Class service and amenities. We re proud to be the first airline in North America to guarantee this service to select customers travelling in a premium cabin and we plan to extend it to other customers in the future. *Air Canada Signature Class customers on an Air Canada-operated flight (intercontinental) originally booked and ticketed in the following classes will be eligible for the Air Canada Valet Service, powered by BMW: J, C, D, Z and P. Certain restrictions may apply. Eligibility criteria are subject to change without notice. aircanada.com

17 NAVIGATING OUR HUBS HOW TO TRANSFER: Toronto Pearson International Airport

18 aircanada.com HOW TO TRANSFER: Montréal-Pierre Elliott Trudeau International Airport

19 HOW TO TRANSFER: Vancouver International Airport Due to recent renovations, Calgary International Airport (YYC) maps can be found here: yyc.com/travellerinfo/maps.aspx

FLYING TIME* AIR- LINE SAINT LUCIA. Saint Lucia Saturday May 5 / 18 to Oct 27 / 18 5 ARUBA

FLYING TIME* AIR- LINE SAINT LUCIA. Saint Lucia Saturday May 5 / 18 to Oct 27 / 18 5 ARUBA Flying at a glance Sun destinations 018 FROM TORONTO ANTIGUA AIR- LINE FROM TORONTO (cont.) SAINT LUCIA AIR- LINE Antigua Saturday May 5 / 18 to Oct 7 / 18 4.5 Saint Lucia Saturday May 5 / 18 to Oct 7