FREE. See you in 2017! We wish all our commuters a safe, peaceful and joyous festive season. YOUR
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1 WINNER Most Improved Publication with a Small Budget 2016 SA Publication Forum Awards YOUR FREE NEWSPAPER 8 14 December 2016 Search for the Cape Metrorail page Twitter for instant updates. y ys Happy Holidays See you in 2017! We wish all our commuters a safe, peaceful and joyous festive season. 1
2 Search for the Cape Metrorail page Twitter for instant updates. FROM RICHARD TIME TO reflect Richard Walker, regional manager of Metrorail Western Cape, looks back on 2016 and lets us in on the road ahead. sincere thank you to all of you who steadfastly continue to travel by train A has been a diffi cult and long year for us. Many events threatened to derail our train service, and tested the commitment from our staff and management. Yet, on each occasion, when we were tempted to abandon all hope, our stalwarts found the strength to keep their chins and spirits up, and to continue with their good work. Billy Ocean s song When the going gets tough, the tough get going was never truer than this past year. PEOPLE POWER We are blessed to have many passionate, committed and professional employees. Their sheer determination and guts ensured that vandalised infrastructure, stolen and damaged cables and carriages were repaired in time to transport our commuters home. These largely unsung heroes have been integral to our service recovery eff orts. It is with pride and gratitude that I can report we are slowly winning the battle against vandalism. Trains are on time more frequently and the number of cancellations is dropping. Operation Spider, our festive season safety initiative, is already bearing fruit. TROUBLESHOOTING In the past year, we successfully piloted technology-aided asset protection that enables tagging and micro-chipping of equipment. It also provides kinetic-detection sensors, CCTV surveillance and analysis, and rapid response capability and lighting. We have continued to vandal-proof critical operating infrastructure and to professionalise our security department. We intend to apply for certain key sections to be declared essential services and have requested the revision of the Legal Succession Act fi nes and penalties. We are delighted that the recently enacted Criminal Matters Amendment Bill ensured that a repeat offender cable thief was jailed for 11 years. NEW BEGINNINGS The end of every year heralds the promise of a new one to be tackled with new vigour. The New Year is full of promise and brings us a little closer to off ering our commuters a modern world-class service. Progress is already visible at our Salt River depot and Philippi Station. A new batch of modern hand-held ticket scanners is being rolled out to help combat fraud and fare evasion. From all of us at Metrorail, may the holidays be restful and blessed. May 2017 deliver on our expectations. We are ready to serve you and trust that you will continue to travel by train next year. Best wishes for a safe festive season! Richard Safety is our concern When a train is full, especially during delays, rather wait for the next one. If you hang outside the door, you may lose your grip and sustain fatal injuries. Protection services Claims office Transport info number RAILWAY POLICE Stock Road Retreat 24-hour operational room SAFETY CORNER EMERGENCY NUMBERS / /10 IMAGES: COURTESY IMAGES 2
3 Search for the Cape Metrorail page Twitter for instant updates. PROFILE TRAVELLING WITH Pete Pete s blog Be part of Pete s adventures and visit blogspot.co.za to follow his blog #CapeTown. Pete Mafutha Louw, a local travel blogger, shares his love for train travel and a few of his favourite destinations. Words: Yonga Balfour WHAT INSPIRED YOU TO START BLOGGING? I like to share my life experiences with others so that they are inspired by my actions. I discovered that sharing my experiences with people helps them make more informed decisions. We can learn a lot from sharing and exchanging ideas. IMAGES: COURTESY IMAGES WHAT DO YOU BLOG ABOUT? I blog about all my travels, including the things I see in passing and highlights of a particular destination. I also include my experiences leading up to my travel adventure. WHY DO YOU LOVE TRAVELLING BY TRAIN? It s a safe mode of transport and very affordable. Travelling by train for leisure is also very comfortable. 03_Myline 168_cl.indd 3 WHAT IS YOUR MOST MEMORABLE TRAIN EXPERIENCE? I loved travelling to Simon s Town, mostly because of the awesome scenery of Simon s Town. I love the leafy southern suburbs with Victorian architecture, the Sir Herbert Baker designs around False Bay and the scenic train ride along the coast. I often buy a one-day Tourism Pass and hop on and off between Muizenberg and Simon s Town stations. WHAT ARE YOUR SOME OF YOUR FAVOURITE HANGOUTS? St James is excellent for whale watching. From Fish Hoek Station, you can walk along Jaeger Walk to Sunny Cove and catch a train to Simon s Town. Salty Sea Dog and Harbour View are great stopovers for lunch. You should also check out the Toy Museum or South African Naval Museum. GET YOUR TOURISM PASS For as little as R35 for a day pass and R60 for a two-day pass, you can travel as often as you like between the seven stations on the southern line tourism route, namely, Observatory, Newlands, Muizenberg, St James, Kalk Bay, and Simon s Town. 2016/12/05 2:56 PM
4 Timetable changes from 12 Dec SOUTHERN LINE TRAIN SERVICE ON PUBLIC HOLIDAYS Friday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017 A normal Sunday train service will operate on the above-listed public holidays. SUMMER TRAINS The following amended trains will operate on the above-listed public holidays. Status Departs Train No. Departure Time Arrival Time Arrives Summer Train :00 10:58 Summer Train :40 10:36 Summer Train :55 16:53 Summer Train :36 17:32 ADDITIONAL TRAINS The following additional trains will operate on the above-listed public holidays. Status Departs Train No. Departure Time Arrival Time Arrives :10 15: :40 16: :10 19: :38 20: :20 19: :10 21:08 WEEKDAY TRAIN WITHDRAWALS Monday, 12 December 2016 to Friday, 6 January 2017 To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service. Status Departs Train No. Departure Time Arrival Time Arrives :58 06: :16 07: :34 07: :10 08: :27 08: :40 08: :23 09: :29 10: :46 17:24 Heathfield :02 18: :40 18:18 Heathfield :37 19:33 Heathfield :28 19:07 Metrorail wishes commuters and visitors a safe festive season, but cautions commuters against reckless travelling practices. Please note our travel tips, which are provided for your safety. FESTIVE SEASON SAFETY TIPS Keep valuables out of sight. Stay in well-lit and protected areas. Move to fuller coaches. There is safety in numbers. Arrange with someone to accompany you from the station to your home if you travel after dark. Take care when wearing earphones as it can reduce awareness of your immediate surroundings. SAFETY MEASURES Embark and disembark from a train only when it has come to a complete stop. Keep train doors closed while it is in transit. Stay behind the yellow line on platforms. Stay behind the yellow line on platforms.
5 ember 2016 to 6 January 2017 NORTHERN LINE TRAIN SERVICE ON PUBLIC HOLIDAYS Friday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017 A normal Sunday train service will operate on the above-listed public holidays. Worcester service: A Sunday train service will operate on the above-listed public holidays. Malmesbury service: A Saturday train service will operate on the above-listed public holidays. NOTE: The Malmesbury service will not operate on Sunday, 25 December WEEKDAY TRAIN WITHDRAWALS Monday, 12 December 2016 to Friday, 6 January 2017 To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service. Status Departs Train No. Departure Time Arrival Time Arrives Elsies River :47 06: :15 06: :20 07:13 Kuils River :30 07: :05 07: :10 07: :40 08:07 Kuils River :50 08: :40 09: :50 10: :15 10: :40 11: :55 12: :25 13:18 Eerste River :00 13: :25 14: :50 15: :35 16: :15 16: :20 17: :45 18:27 Kuils River :17 17: :05 18:33 Wellington :35 20:12 REVISED AFTERNOON SERVICE: BUSINESS EXPRESS The Strand and Huguenot Business Express will operate according to the following revised afternoon service timetables on Friday, 23 December NOTE: The service will not operate on 28, 29 and 30 December Kuils River Kuils River Eerste River Kuils River Wellington Friday, 23 December Strand Business Express Train 3291 (Platform 19) Huguenot Business Express Train 3581 (Platform 19) 14:12 14:25 Mutual 14:25 Mutual 14:38 Kuils River Eerste River Faure Firgrove Somerset West Van der Stel Strand 14:40 14:48 15:00 15:04 15:09 15:28 15:31 15:36 Friday, 23 December Stikland Brackenfell Muldersvlei Klapmuts Paarl Huguenot 14:53 14:49 15:05 15:12 15:22 15:28 15:38 15:41
6 CENTRAL LINE TRAIN SERVICE ON PUBLIC HOLIDAYS Friday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017 A normal Sunday train service will operate on the above-listed public holidays. ADDITIONAL TRAINS The following additional trains will operate on the above-listed public holidays. Status Departs Train No. Departure Time Arrival Time Arrives :45 20:32 WEEKDAY TRAIN WITHDRAWALS Monday, 12 December 2016 to Friday, 6 January 2017 To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service. Status Departs Train No. Departure Time Arrival Time Arrives Mandalay Khayelitsha Nyanga Mandalay Nyanga :12 06:12 06:30 07:14 07:18 07:41 07:55 15:00 15:52 16:00 16:20 16:33 16:50 16:50 16:55 17:00 17:23 17:40 18:00 18:00 18:00 18:05 06:56 07:05 07:25 07:45 07:55 08:24 08:29 15:51 16:40 16:51 17:21 17:26 17:38 17:43 17:56 17:51 18:11 18:41 18:52 18:52 18:55 19:08 Nyanga Mutual :10 18: :25 19:13 Important contact numbers Report any incidents or suspicious behaviour immediately by calling any of the Railway Police numbers below: ALL- HOURS SECURITY LINE: / RRPU (platform 1): RRPU : RRPU Philippi / Stock Road: RRPU Retreat: RRPU Radio Control /OPS room: SAPS CRIME STOP: CRIME LINE SMS: 32211
7 Search for the Cape Metrorail page Twitter to receive instant updates. Get service updates via SMS Register for Metrorail s free SMS service to receive updates on train delays and cancellations. You can register immediately by calling the Transport Information Centre on or complete the form below and submit it at your nearest train station. Personal details Name: Select the route you travel on and wish to receive updates for. Surname: 1. via Esplanade and Lavistown 2. via Monte Vista 3. Cape Flats Khayelitsha Cellphone number: 6. Malmesbury via 7. Muldersvlei via Stellenbosch 8. Southern Suburbs 9. Strand 10. Wellington via 11. Worcester via 7 07_Myline 167.indd /11/28 2:25 PM
8 Search for the Cape Metrorail page Twitter for instant updates. SAFETY MAINTENANCE PROGRAMME 8 TO 14 DECEMBER 2016 SOUTH: CAPE TOWN SIMON S TOWN AND CAPE FLATS 8-14 Dec 2016 Athlone - Hazendal 09:00-14:00 Maintenance between scheduled train service. Train delays of minutes can be expected Dec Simon's Town 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected Dec 2016 Ottery - Heathfield 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected Dec 2016 Maitland - Pinelands 09:00-14:00 Maintenance between scheduled train service. Train delays of minutes can be expected. NORTH: CAPE TOWN MONTE VISTA BELLVILLE WELLINGTON STELLENBOSCH STRAND 8-14 Dec 2016 Eerste River - Muldersvlei 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected Dec 2016 Eerste River - Strand 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected. CENTRAL: CAPE TOWN KAPTEINSKLIP KHAYELITSHA CHRIS HANI SAREPTA 8-14 Dec 2016 Langa - Bonteheuwel 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected Dec Sarepta 09:00-14:00 Platform changes will be announced. Train delays of minutes can be expected. While we try our utmost to do maintenance during off-peak to minimise possible delays, connecting trains may be subjected to delays on all service lines. Your safety is our concern. We apologise for any inconvenience inadvertently caused. Performance reflects week of 24 to 29 November AREA CENTRAL Phindile September Nyanga Johannes Molekoa Langa Heideveld Sarepta Serve and protect Here are the contact details for Metrorail s area security managers in your areas: AREA NORTH Thembisile Blom Woltemade Strand Ndodomzi Mkabile Wellington Lynedoch AREA IKAPA Nomsa Swartbooi Oosterzee Woodstock AREA SOUTH Regan Davids Salt River Southfield Simon s Town Public holiday train service 16 December PERFORMANCE AM ON TIME 60.2% PM ON TIME 85.7% CANCELLED (AM + PM) 35.6% AM ON TIME 60.5% PM ON TIME 67.7% CANCELLED (AM + PM) 21.5% AM ON TIME 19.1% PM ON TIME 53.1% CUSTOMER NOTICE Here are the contact details for Metrorail s customer service area managers in your areas: In case you missed it AREA IKAPA Herschel Smith / hesmith@metrorail.co.za AREA SOUTH Herdia Wicomb / hwicomb@metrorail.co.za AREA CENTRAL Cyril Bauer / cbauer@metrorail.co.za AREA NORTH Luleka Ndzuzo / lndzuzo@metrorail.co.za Metrorail will run a Sunday train service in all areas, excluding Malmesbury on 16 December Malmesbury trains will follow a Saturday schedule on this day. CANCELLED (AM + PM) 34.1% PUBLISHED ON BEHALF OF METRORAIL by Mikateko Media, 19 Bree Street,, 8001 PO Box 872, Green Point, INCREASE YOUR SALES BY ADVERTISING IN MYLINE. OUR READERS MAKE PASSENGER JOURNEYS EVERY DAY. PLEASE CONTACT: DISCLAIMER Published by Mikateko Media (Pty) Ltd. All rights reserved. While precautions have been taken to ensure the accuracy of information, neither the editor, publisher nor Mikateko Media can be held liable for any inaccuracies, injuries or damages that may arise. Liam Marinus Advertising Sales Manager Phone Cell liam.marinus@mikatekomedia.co.za Lynn Adams Advertising Sales Executive Phone Cell Fax lynn.adams@mikatekomedia.co.za 8
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