West Dunbartonshire Transport Outcomes Report 2009/10. Working in partnership to deliver transport solutions

Transcription

1 West Dunbartonshire Transport Outcomes Report 2009/10 Working in partnership to deliver transport solutions

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3 1. INTRODUCTION Progress on transport priorities for 2008/ Working in partnership to deliver transport solutions POLICY CONTEXT SPT s contribution to West Dunbartonshire s SOA National Outcomes Local Outcomes Regional and Local Transport Strategy Objectives SPT s transport initiatives and projects in West Dunbartonshire TRANSPORT PRIORITIES FOR WEST DUNBARTONSHIRE SPT top 6 regional priorities Transport priorities Continued roll out of SPT s Bus Action Plan Promote the redevelopment of Clydebank interchange Support improvements to the A82 to relieve congestion North Clydeside development route Develop Clyde Corridor transport improvements (Fastlink) Support Sustainable Transport SPT IN WEST DUNBARTONSHIRE: SPT S DELIVERY PLAN SPT s Delivery Plan Framework SPT s Core Activities SPT S COMMITMENTS TO WEST DUNBARTONSHIRE COUNCIL TO MEET REGIONAL TRANSPORT STRATEGY OUTCOMES Regional Transport Strategy Outcome: Delivering Improved Connectivity Regional Transport Strategy Outcome: Delivering Access for All Regional Transport Strategy Outcome: Delivering Reduced Emissions...28 Page 3 of 42

4 5.4 Regional Transport Strategy Outcome: Delivering Attractive, Seamless, Reliable Travel WORKING IN PARTNERSHIP CONCLUSION APPENDIX 1: TRANSPORT RELATED NATIONAL OUTCOMES APPENDIX 2: LINKS BETWEEN NATIONAL AND LOCAL OUTCOMES APPENDIX 3: LOCAL AND REGIONAL TRANSPORT STRATEGY OBJECTIVES39 APPENDIX 4: SPT S DELIVERY PLAN FRAMEWORK APPENDIX 5: REGULAR MEETINGS Page 4 of 42

5 Foreword Strathclyde Partnership for Transport (SPT) is the Regional Transport Partnership (RTP) for the west of Scotland, one of seven RTP s created in SPT has a statutory responsibility to improve strategic transport connections across the Strathclyde area, develop the transport network and change people s travelling habits to make them more sustainable. SPT s key partners are the twelve Councils that make up the Partnership, one of which is West Dunbartonshire. This report lays out our agreed priorities for delivering transport solutions for the travelling public of West Dunbartonshire in partnership with the Council and other key stakeholders. SPT is an active partner in the West Dunbartonshire Community Planning Partnership along with West Dunbartonshire Council, West Dunbartonshire Community Health Partnership, NHS Greater Glasgow and Clyde, Strathclyde Police, Strathclyde Fire and Rescue, Scottish Enterprise, Jobcentre Plus, West Dunbartonshire Council for Voluntary Service, Clydebank College, Dunbartonshire Chamber of Commerce and other Community Representatives. We have played our part working with these partners to deliver the final draft of the Partnership s Single Outcome Agreement for the approval of the Community Planning Partnership. This is the second report prepared by SPT that sets out its commitment to the West Dunbartonshire Single Outcome Agreement and it is a high-level summary of our transport plans for West Dunbartonshire over the coming years. It is intended to assist West Dunbartonshire Community Planning Partnership deliver its Single Outcome Agreement. It contains information on SPT s commitments to West Dunbartonshire in terms of projects and initiatives for 2009/10 and beyond. SPT s operations, plans, projects and activities are based on its long term Regional Transport Strategy. We have prepared the Regional Transport Strategy Delivery Plan for the period 2008/ /13. SPT s Delivery Plan is fully aligned to achieving National Outcomes. SPT and West Dunbartonshire Council have a track record of partnership working, and we look forward to continuing to work towards West Dunbartonshire s Local Outcomes and the Government s National Outcomes. Ron Culley Chief Executive, SPT June 2009 Cllr Alistair Watson Chair, SPT Charlie Hoskins SPT Ambassador to West Dunbartonshire Page 5 of 42

6 1. Introduction Single Outcome Agreements (SOAs) aim to support the strategic objectives of the Scottish Government to achieve a Scotland that is wealthier and fairer, healthier, safer and stronger, smarter and greener. This report sets out how SPT will help support West Dunbartonshire Community Planning Partnership s (CPP) SOA with the Scottish Government. SPT and West Dunbartonshire Council (WDC) have identified transport priorities for the coming year that support Local Outcomes. Local Outcomes are listed in full in Appendix 2. Transport Priorities for West Dunbartonshire Continued roll out of SPT s Bus Action Plan (Meets Local Outcomes 16, 26) Promote the redevelopment of Clydebank Interchange (Meets Local Outcomes 3, 4,18) Support improvements to the A82 to relieve congestion (Meets Local Outcome 16) Develop the North Clydeside Development Route (Meets Local Outcomes 3, 16) Develop Clyde Corridor transport improvements (Fastlink) (Meets Local Outcomes 3,18) Support Sustainable Transport (Meets Local Outcome 26) More detail on these transport priorities is provided in Section 3 and Progress on transport priorities for 2008/09 Page 6 of 42

7 West Dunbartonshire s Transport Outcomes Report (TOR) for 2008/09 identified eight transport priorities. The progress made towards achieving these priorities is noted in the table below Project Progress Connections to Loch Lomond SPT is supporting access to the and Trossachs National Park National Park by providing new summer cycle trailer equipment on the Balloch to Tarbet bus service. Clydebank Interchange* Optioneering and Outline Business Case completed. Currently progressing design development in consultation with WDC Kilbowie Junction STAG Stage 1 Appraisal Report due Transportation Study* for completion July 2009 Dalreoch Park and Ride* Project due for completion July Capacity Constraints: Dumbuck SPT has supported the A82 Trunk / Balloch Road petition Draft route action plan developed for Arden to Dumbarton North Clydeside Development Glasgow City Council are progressing Route Clydebank Waterfront Transportation Connections (Clyde Fastlink) * Capital Bid Project in 2008/09 the design. Awaiting final report on route engineering. This project spans future years and SPT is continuing to lobby the Scottish Government and Transport Scotland for funding to take forward implementation. 1.2 Working in partnership to deliver transport solutions SPT will continue to engage with WDC and other Community Planning Partners, at all levels, to achieve our shared outcomes. Page 7 of 42

8 Case Study 1 School safety by the book SPT plays a key role in organising the biggest school run in Scotland - getting 46,000 children in the west of Scotland to school and back every day. SPT administers 1,000 school transport contracts and each contract has an average of five different pick-up and drop-off points. That means across the west of Scotland there are potentially 5,000 site assessments to be done to ensure safety on the school run by checking that each pick-up and drop-off point is safe. With the increasing volume of traffic using the roads, a systematic, professional assessment for each pick-up and drop-off point is vital. SPT has produced a unique package of material designed to meet this assessment need and help ensure safe school runs for children. West Dunbartonshire Council led the way by carrying out a pilot study into site assessments, funded jointly with SPT. The results of the pilot proved extremely valuable and SPT has subsequently invested 50,000 in evolving the pilot into practical guidance for all member Councils and producing specialist training materials. The training material, for use by member Councils road safety staff, has been devised to support a consistent approach to assessing the safety of pick-up and drop-off points and contains work books and CD Rom material. This has been made available to all Councils within the SPT area. In addition, all Councils in Scotland have been made aware of the work and senior Government Officers are showing a keen interest in it. Page 8 of 42

9 2. Policy Context 2.1 SPT s contribution to West Dunbartonshire s SOA This report identifies SPT s key contributions to improving transport in West Dunbartonshire. It sets out the links between SPT s activities and the Scottish Government s transport related National Outcomes, West Dunbartonshire s Local Outcomes and the Council s Local Transport Strategy objectives. 2.2 National Outcomes The Scottish Government has identified fifteen National Outcomes. These describe what the Government wants to achieve over the next ten years. They help to sharpen focus to enable the Government s priorities to be clearly understood and to provide a clear structure for delivery. Of the fifteen National Outcomes, nine are of direct relevance to SPT and transport in general. These are listed in Appendix Local Outcomes The West Dunbartonshire Single Outcome Agreement identifies forty-three Local Outcomes. SPT considers that its activities can help achieve ten of these. West Dunbartonshire CPP has made clear linkages between the National and Local Outcomes in their SOA. The linkages between the National and Local Outcome that have a direct impact on transport are shown in Appendix Regional and Local Transport Strategy Objectives The SOA, the Council s Community Plan and the strategic plans of each of the CPP members are all expected to align with the National and Local Outcomes. In addition, SPT has developed a Regional Transport Strategy (RTS) and the Council has developed a Local Transport Strategy (LTS). SPT s activities support the objectives set out in the LTS. We will seek to implement a number of initiatives to deliver projects that make a positive difference for the travelling public in West Dunbartonshire. A key aim of the RTS is to reduce reliance on the private car and increase the use of public transport and active travel. This has important cross-cutting benefits in terms of reducing congestion, traffic growth, inequalities, pollution and improving health, safety and the environment. The relationship between the LTS and RTS objectives is shown in Appendix SPT s transport initiatives and projects in West Dunbartonshire Chapter 5 of this report links the transport related National Outcomes and the West Dunbartonshire Local Outcomes to the transport priorities identified by SPT in consultation with WDC. Page 9 of 42

10 Case Study 2 Park and Ride SPT has a key role in encouraging modal shift from car to public transport. While it is accepted that not all journeys can be made wholly by bus or rail, there is a great opportunity to reduce congestion close to our major urban centres if at least part of the journey can utilise public transport. The importance of park and ride facilities cannot be underestimated, not only to commuters but to the communities around our main transport nodes. West Dunbartonshire Council recognises that they have very good commuter links to Glasgow by rail and bus and a large, growing commuting population. However, efforts to encourage use of the rail network are making the lives of residents around stations very difficult as on-street parking increases. WDC has therefore embarked on a programme of development of park and ride facilities at key transportation nodes to date, all at rail stations. In the past three years, using SPT funding, the Council has provided some 250 commuter parking spaces at Dalmuir, Dumbarton Central and Dumbarton East. A further 80 spaces are under construction at Dalreoch and a scheme for 40 more spaces is being drawn up near Dumbarton Central. A study of park and ride activity and opportunity in the Vale of Leven rail corridor has also been undertaken and a scheme is being considered for Alexandria station to cater for the considerable demand from commuters travelling from areas north and west of Loch Lomond. This year, the Council will construct one of the first bus-based Park and Ride facilities in the SPT area at Kilbowie, Clydebank. The investment at Kilbowie will help to encourage modal shift on the busy A82 corridor and for Clydebank town centre and will also incorporate a school bus drop off/pick up area for the adjacent major new secondary school which will greatly improve the safety of many children going to school. Page 10 of 42

11 3. Transport priorities for West Dunbartonshire 3.1 SPT top 6 regional priorities SPT s A Catalyst for Change The Regional Transport Strategy for the west of Scotland was approved by Scottish Ministers on 15 June This sets out a vision for transport, the goals we share with partner organisations, our transport objectives, our strategic priorities for transport and the indicators we will use to measure delivery for the first five years of the Strategy s implementation. The Partnership then decided that the focus for the first five years of the RTS s Delivery Plan will be the following strategic priorities (the Top 6 ): Plan and provide a step change for bus services, standards, and infrastructure Revitalising the Subway network Improving cross-city and cross-region links on strategic corridors Improving access to services including healthcare and education Planning and providing transport for the Commonwealth Games 2014, tourism and major events Improving sustainable connectivity for business and freight. SPT plans to direct around 70% of its budget to these six strategic regional priorities that will result in projects and initiatives to deliver transport solutions for West Dunbartonshire. 3.2 Transport priorities Following consultation with WDC and a review of the RTS, LTS and emerging SOA, six transport priorities have been identified. These are set out below (Note: The priorities are not ranked). 3.3 Continued roll out of SPT s Bus Action Plan Project Description: Planning and providing a Step change for bus services, standards and infrastructure is one of SPT s Top 6 Strategic Priorities. SPT, in partnership with member Councils and bus operators, is working to: Create an optimum bus network across the SPT area. Develop Quality Partnerships and Contracts and improved standards for new and existing bus infrastructure. Our approach for achieving this Step change for bus is the Bus Action Plan approved by the Partnership in January Page 11 of 42

12 Through the Bus Action Plan, SPT is also: Rolling out and reporting on its programme of bus service monitoring through the Bus Warden scheme, and Working with WDC to encourage efficient transport movements through bus priority, including on Quality Bus Corridors (QBCs). SPT capital funding has been approved for a number of bus infrastructure improvements, including: The re-development of Clydebank Bus Station and improvements to bus infrastructure at Chalmers Street Expansion of Faifley bus terminus Bus shelter improvements on the A814 through Clydebank Bus stop improvements on the A813, and The improvement of bus facilities on Barns Street and East Barns Street in Clydebank Partners: SPT, WDC and Bus Operators Timescales: Ongoing Progress to date: SPT has established the Bus Warden scheme. An outline business case has been prepared and detailed scoping is underway for bus infrastructure improvements. The year ahead: SPT will continue with the forward programme of bus monitoring through the Bus Warden Scheme and SPT and WDC will take forward bus infrastructure improvements, funded by SPT. 3.4 Promote the redevelopment of Clydebank interchange Project Description: Provision of an improved bus interchange at Clydebank to increase safety, promote passenger facilities and increase operational capacity. Partners: SPT, WDC, Clydebank Re-built Timescales: Completion by 2011 Progress to date: Strategic and Outline Business Case prepared The year ahead: Develop a delivery strategy, commence design and procurement and obtain necessary approvals including Traffic Regulation Orders. Page 12 of 42

13 3.5 Support improvements to the A82 to relieve congestion Project Description: In 2008/09 SPT funded WDC to examine the problems of congestion and delay at the Hardgate and Kilbowie roundabouts. Traffic at the roundabouts is heavily influenced by trips between Glasgow (and further east) and Dumbarton (and further west) and trips between Bearsden/Milngavie and Clydebank/Erskine Bridge. The provision of a new school to the south-east of Kilbowie Roundabout, and the proposed new park-and-ride site on adjacent land could also impact on traffic and pedestrian paths at the roundabout in the future. A wide range of possible solutions will now be considered, including better walking and cycling paths; relatively minor changes to the layout of the roundabouts; more extensive works to the roundabout; grade separation at the roundabouts; and possible new roads to divert traffic away from the roundabouts. Partners: WDC, SPT, Transport Scotland Timescales: Due for completion by 2012, subject to the scale of works, approvals and funding. Progress to date: Data to inform the study, including queue lengths, vehicle origin and destination information, and land-use planning background has been collected and, in accordance with the Scottish Transport Appraisal Guidance, a stakeholders workshop has been held. The year ahead: Possible interventions will be reviewed and preferred solution(s) will be identified. 3.6 North Clydeside development route Project Description: WDC is working in partnership with Glasgow City Council to develop the detailed design, ground investigations and tender preparation for the North Clydeside Development Route (NCDR) Phase 1 proposal, which extends from the west end of South Street to the boundary with Clydebank in West Dunbartonshire at Dock Street/Glasgow Road. Glasgow City Council is developing the design and construction of the North Clydeside Development Route Phase 2, which extends from the west end of South St to Sawmill roundabout, at the interchange of the Clydeside Expressway and Balshagray Avenue The NCDR will improve connectivity along the north bank of the River Clyde between Glasgow City Centre and Clydebank and will also facilitate Phase 3 of the Clyde Fastlink proposal to Clydebank. The Scottish Executive s Cities Growth Fund awarded funding in April 2006 for the preparation of a draft Planning Application for the route (in Page 13 of 42

14 partnership with West Dunbartonshire Council) and this was supplemented by SPT funding in 2007/08. In 2008/09 SPT awarded funding to begin development of the Detailed Design for this phase of the route. The drafted Planning Application is yet to be formally submitted, as further clarification of funding is awaited to progress to physical construction of the route. Partners: Glasgow City Council, WDC, SPT Timescales: (Subject to central Government funding) Progress to date: With the funds outlined the following have completed to date: Planning Application drafted(as yet not formally submitted). Preliminary design. Scottish Executive STAG Part 1 and Part 2 Appraisal. Environmental Statement. Traffic Modelling Assessment. Landscape design. Public Exhibition held in Yoker. Consultation Report. Produced Photomontages. Part completed Detailed Design covering:- Detailed design of the roads. Commenced, structures and lighting elements of the project. Carried out ground investigation works, and Produced a cost estimate for the scheme. The year ahead: Further clarification of funding required to progress the work. 3.7 Develop Clyde Corridor transport improvements (Fastlink) Project Description: The vision for Fastlink is a step change for public transport in the west of Scotland. It will provide a metro system centred on Glasgow and extending to the wider conurbation. Fastlink will be an attractive, high-quality, affordable rapid bus service which will be a credible alternative to continued use of the car for daily travel. Partners: SPT is the project sponsor of Fastlink, with Glasgow City Council acting as project manager, and Renfrewshire Council, WDC and NHS Greater Glasgow and Clyde being key stakeholders. Page 14 of 42

15 Timescales: Current Progress to date: In 2006 planning permission for the Fastlink route from the city centre to Partick/Glasgow Harbour was granted and a Business Case was prepared for Fastlink. High level feasibility work has been undertaken on the following phases: Phase 1 - Glasgow Central Station to the SECC Phase 2 - Extension beyond this to Glasgow Harbour Total cost of Phases 1 and 2 was estimated as 42m In 2008/09 SPT provided 450,000 of grant funding to Glasgow City Council to carry out further detailed feasibility work. Initial feasibility work has also begun on 2 additional route options: To Renfrew, via the Southern General Hospital on the south side of the Clyde. To Clydebank, via Glasgow Harbour on the north side of the Clyde. The year ahead: A bid for SPT capital funding has been submitted to develop studies further. In addition to continuing the feasibility work outlined above there will also be an examination of the potential for a route to Glasgow s East End, serving Commonwealth Games sites. 3.8 Support Sustainable Transport Project Description: This covers a range of sustainable transport projects and initiatives including Park and Ride, Travel Plans and journey-sharing. Park and Ride: SPT is working with WDC to promote improvements to Park and Ride across West Dunbartonshire. Kilbowie - SPT is funding WDC s project to develop bus-based Park and Ride at Kilbowie for the A82 Corridor and Clydebank. This would provide one of the first bus based Park and Rides in the SPT area and be a potential forerunner for a larger regional bus-based Park and Ride on the A82 corridor. Dalreoch This SPT funded project will involve construction of a 70 space park and ride facility on Council land adjacent to Dalreoch rail station. It is scheduled for completion during Future Proposals - Studies are currently being funded by SPT into improved Park and Ride provision at Dumbarton East and Dumbarton Central rail stations. WDC has also completed a study into Park and Ride improvements at Alexandria rail station and is seeking SPT funding for a Page 15 of 42

16 study into expanded Park and Ride at Drumry Rail Station WDC and SPT will also consider the potential for expanded Park and Ride at Alexandria. Travel Planning: SPT will continue to support WDC in implementing the Council s Westbound Travel Plan. Journey Share: SPT has also contributed funding to promote its Journey Share scheme newly launched in West Dunbartonshire. The scheme enables Council staff to match their journeys with other Council employees who are also travelling on the same journey and so minimise the negative environmental impacts and encourage more sustainable travel. Journeys can be matched by car, taxi, cycling or walking. Partners: WDC, SPT Timescales: 2009 onwards Progress to date: Planning permission and funding has been approved for Kilbowie Bus Park and Ride. SPT funding has approved funding for studies into expanded rail Park and Ride at Dumbarton Central and Dumbarton East rail stations. JourneyShare scheme launched in WDC in June SPT is continuing to work with WDC to promote travel planning across West Dunbartonshire. The year ahead: Commence construction of Kilbowie Bus-based Park and Ride, complete expansion of Dalreoch rail station Park and Ride, take forward Park and Ride studies for Dumbarton East and Dumbarton Central rail stations, consider the potential for expanded Park and Ride at Alexandria and Dalmuir rail stations and the potential to formalise current parking arrangements at Drumry rail station. Page 16 of 42

17 4. SPT in West Dunbartonshire: SPT s Delivery Plan 4.1 SPT s Delivery Plan Framework SPT s Delivery Plan sets out transport Project Intervention Areas to guide the development of the SPT Capital Programme and Business Plan. The diagram in Appendix 4 shows how this West Dunbartonshire Transport Outcomes Report 2009/10 relates to the RTS and its Delivery Plan. 4.2 SPT s Core Activities SPT carries out core activities that contribute to the delivery of the RTS outcomes and objectives. Since SPT is a regional body, not all of its core activities take place within West Dunbartonshire, although SPT infrastructure and services are available to residents of West Dunbartonshire as they travel around the west of Scotland. SPT s core activities are: Planning the regional transport network - analysing and planning the transport network across all modes to ensure it meets the region's needs. Delivering regional projects - the project management and delivery of projects across the transport network. Operating the Subway network - operation, maintenance and future development of this key network link. Providing ferry services - provision of existing services. Delivering school transport - acting as an agent for member Councils. Promoting developments on the rail network - promotion and development of rail projects, in conjunction with Transport Scotland. Developing integrated ticketing initiatives - administering and developing a range of integrated tickets. Addressing transport affordability - through working with Transport Scotland in administering free transport for people with disabilities and people over 60, through the Strathclyde Concessionary Travel Scheme, through supporting the implementation of other national concessionary travel schemes for specific users, and through developing regional initiatives. Making journeys safer - planning and providing safety and security initiatives on the transport network. Providing bus infrastructure - operating, managing and developing bus stations and managing and maintaining the network of bus shelters and stops. Giving travel information to the public - through marketing and education, through providing travel information points, timetables, and through using innovative technology. Page 17 of 42

18 Supporting bus services - provision and management of services where these are deemed socially necessary. Providing Demand Responsive Transport - for those with mobility problems (including Dial-a-Bus) and those in rural areas (including Ring'n'Ride). Promoting "Smarter Choices" and modal shift - encouraging more sustainable travel. Promoting equality - developing transport initiatives to assist those who experience difficulties more than most when using the transport network. Developing walking and cycling initiatives - working with member Councils and partners to increase walking and cycling. Connecting freight - through the Freight Quality Partnership, encouraging more sustainable transfer of freight. Integrating transport - across modes, such as Park and Ride and interchanges and through timetabling, and with land-use and community plans. Page 18 of 42

19 5. SPT s commitments to West Dunbartonshire Council to meet Regional Transport Strategy Outcomes The tables on the following pages detail SPT s commitments to WDC in 2009/10. They set out projects and initiatives that will affect West Dunbartonshire, grouped under the four RTS outcomes. Each commitment is aligned with the Scottish Government s National Outcomes, the RTS strategic priorities and objectives and West Dunbartonshire s Local Outcomes. Many of these activities are ongoing commitments reflecting SPT s core activities. The Capital projects referenced in the following tables are those that are categorised as Category 1 within the SPT Capital Programme and includes projects being promoted by SPT and WDC. Following approval by the Partnership, Category 1 projects are committed spend in 2009/10. 1 Other bids have been received that are categorised as Category 2 and Category 3. These are not committed spend for the year ahead. They may still be brought forward, should finance become available, since they have been approved as part of the SPT Capital Programme, although funding is not committed. The bids are that are Category 2 and not included in the tables are: Dumbarton East Station Transport Access Development Drumry Station Park and Ride Technical Feasibility Study Fastlink - Bus Rapid Transit Development Crossrail Technical Feasibility SPT Core Activities are set out in Section 4.2 above. The projects / initiatives in the table have been approved by SPT s Partnership Board on 17 April 2009 and are Category 1 projects. Projects / initiatives that will require funding after 2009/10 are dependent on future capital allocations. We look forward to discussions with WDC and the West Dunbartonshire CPP regarding this. 1 The SPT Capital Programme has three categories for projects which are dependant on the project state of readiness to deliver. These categories are as follows: Category 1 Ready to begin Category 2 Almost ready but needs more work Category 3 Project requires significant development or is planned to commence in future years Page 19 of 42

20 5.1 Regional Transport Strategy Outcome: Delivering Improved Connectivity This table highlights SPT s commitments to WDC that work towards delivering improved connectivity across West Dunbartonshire and the west of Scotland. RTS Strategic Priority Developing the mass transit network - Working on the development of a mass transit network which meets the needs of the travelling public. Improving access to key gateways Improving regional transport connections to national and international networks by air, sea, rail or road. Main RTS Objective Economy, Transport and Land-use Planning Effectiveness and Efficiency Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N - Sustainable Places L 18 N Environment L 21, 22 N - Environmental Impact L 26 N - Public Service L -27 N Business L 3, 4 N - Employment Opportunities N - Sustainable Places SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will work with WDC and other partners to develop transport hubs at key sites such as town centres, including Clydebank, Dumbarton, Alexandria and Balloch/Lomond Shores. L- 3, 18 We will make our modelling and transport planning resources available to WDC. We will develop and consult on the West of Scotland Conurbation Public Transport Study (WoSCPTS), a multi modal examination of the future for transport in the Glasgow conurbation, looking at network developments throughout the area, including Light Rail and Bus Rapid Transit. The Study area includes part of West Dunbartonshire. L- 18, 26 We will work with WDC and other partners to develop Clyde Fastlink proposals to link the Golden Jubilee Hospital and Clydebank to Glasgow City Centre. L- 3, 18 We will work in partnership with BAA and Infratil to develop proposals for improving access to the airports by more sustainable modes for both passengers and staff, in line with the Glasgow Airport Surface Access Strategy and the developing Prestwick Airport Draft Masterplan 2008, including bus services across the Erskine Bridge. L- 26 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Transport Planning Data Collection Development of Planning Support Software Develop Transport Schemes for the Conurbation Page 20 of 42

21 RTS Strategic Priority Main RTS Objective Contributes to National (N) 1 and Local (L) 2 Outcomes L 18 N - Environmental Impact L 26 SPT commitments to WDC for 2009/10 and the Local Outcome it meets Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Improving cross-city and cross-region links on strategic corridors - Improving connections across the west of Scotland by improving reliability, journey times and penetration of the transport network. Excellent Transport System N - Public Services L 27 N Business L 3, 4 N - Employment Opportunities N Healthier Lives L - 6 N Crime L 14, 15 N - Sustainable Places L 18 We will, in partnership with WDC and Transport Scotland, to develop plans to improve the strategic road network including the A82 and the A813 corridors. L- 16 We will work with Transport Scotland to develop cross-glasgow Conurbation rail links in line with the recently published Strategic Transport Projects Review and in the emerging WoSCPTS. We will continue to support WDC and Glasgow City Council on the development of the North Clydeside Development Route proposals. L- 3, 16 Kilbowie Junction STAG N Environment L 21, 22 N - Environmental Impact L 26 N - Public Services L 27 Page 21 of 42

22 RTS Strategic Priority Improving sustainable connectivity for business and freight Encouraging efficient transport connections to business locations by addressing congestion across all modes and encouraging the transfer of freight from road to more sustainable modes. Main RTS Objective Effectiveness and Efficiency Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Healthier Lives L - 6 N - Sustainable Places L 18 N Environment L 21, 22 SPT commitments to WDC for 2009/10 and the Local Outcome it meets SPT, Freight Transport Association and other stakeholders will continue to progress the National and SPT Freight Action Plans, through the Strathclyde Freight Quality Partnership. Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids N - Environmental Impact L 26 N - Public Services L 27 Page 22 of 42

23 RTS Strategic Priority Planning and providing transport for the Commonwealth Games 2014, Tourism, and Major Events Ensuring good transport connections for the Games, tourism, and for other major events. Main RTS Objective Excellent Transport System Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Healthier Lives L - 6 N - Sustainable Places L 18 N Environment L 21, 22 SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will work in partnership with WDC and the National Park Authority to promote the development of better transport links to the Loch Lomond and Trossachs National Park through supporting bus services, examining the potential for sea access at Arrochar and participating in the Park Overseeing Group and delivery / co-ordination groups and forums. L- 21 Through involvement in the Commonwealth Games committees, we will work to develop transport solutions for the Games and for legacy projects. Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids N - Environmental Impact L 26 N - Public Services L - 27 Page 23 of 42

24 5.2 Regional Transport Strategy Outcome: Delivering Access for All This section of the table highlights SPT s commitments to WDC that work towards delivering access for all across West Dunbartonshire and the west of Scotland. RTS Strategic Priority Planning and providing transport for regeneration areas Ensuring transport plays its part in helping the regeneration of town centres and other areas across West Dunbartonshire and the west of Scotland. Main RTS Objective Economy, Transport and Land-use Planning Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Inequalities N Crime L 14, 16 N - Sustainable Places L 18 SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will continue to support WDC to assist with the development of the North Clydeside Development Route. L- 3, 16 We will continue to support WDC in developing proposals to improve transport connections to Clydebank Rebuilt, including proposals for Clydebank Interchange L -3, 4, 18 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids N Environment L 21, 22 N - Public Services L 27 Improving access to services, including healthcare and education Helping people access the services they need including education and health. Access for All N Business L 3, 4 N - Employment Opportunities N Healthier Lives L 6 We will continue to work with the Council s School Travel Planners to produce School Travel Plan Guidance to develop consistent standards for school travel planning across the SPT area. L - 26 We will continue with development of a School Travel Information Website. L - 26 We will continue working with NHS Greater Improved Interchanges for Access to Healthcare Page 24 of 42

25 RTS Strategic Priority Main RTS Objective Contributes to National (N) 1 and Local (L) 2 Outcomes N Inequalities N Crime L 14, 16 N - Sustainable Places L 18 N - Environmental Impact L 26 N - Public Services L - 27 SPT commitments to WDC for 2009/10 and the Local Outcome it meets Glasgow and Clyde on specific projects to improve transport links to hospitals that serve residents of West Dunbartonshire. L - 26 We will conduct an audit of public transport information, signage and walking and cycling routes linking healthcare facilities and key transport locations. L - 26 A pilot scheme to provide personal journey plans to patients though the appointment system is underway at Gartnavel Hospital. If successful we will examine the potential to roll this out to other sites. L - 26 SPT will work in partnership with WDC and other stakeholders to take forward the Access to Healthcare Action Plan including improved public transport access, information and interchange. L 26 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Improving socially necessary public transport, including Demand Responsive Transport and Community Transport Delivering transport to ensure opportunities for all and intervening to ensure the socially necessary bus services are maintained when not commercially viable. Access for All N - Employment Opportunities N Healthier Lives L - 6 N Inequalities N - Crime L 14, 16 N - Sustainable Places L 18 We will continue support for new and existing socially necessary bus services, within the available budget, including services 81 (Linnvale/ Clydebank - Duntocher), 206 (Balloch to Westcliff) and 305/306 (Luss/Helensburgh to Alexandria), 309 (Old Bonhill/Alexandria Balmaha)L 6, 26 We will continue to deliver established Demand Responsive Transport (DRT) services for West Dunbartonshire including Dial a Bus services M10 and M92. L 6 We will implement DRT and Community Transport improvements in West Dunbartonshire L 6 SPT will work with WDC to roll out standards for the Purchase Mobile Data Terminals Implement PASS Finance Module Purchase Additional DRT/Subsidised Buses DRT Enhancement and Integration Page 25 of 42

26 RTS Strategic Priority Improving connections for rural areas Working towards improved service levels and transport provision for rural areas. Main RTS Objective Access for all Contributes to National (N) 1 and Local (L) 2 Outcomes N Environment L 21, 22 N - Public Services L - 27 N Business L 3, 4 N - Employment Opportunities N Inequalities SPT commitments to WDC for 2009/10 and the Local Outcome it meets provision of Community Transport and to improve the co-ordination of booking processes. L 6 SPT will work with WDC to roll out standards for the provision of Community Transport and to improve the co-ordination of booking processes. L 6 Throughout the west of Scotland, including West Dunbartonshire, we will host a Community Transport Forum to encourage the implementation of vehicle quality checks, training support and offer guidance to Community Transport operators. L 6 We will continue to pursue the integration of the booking processes for the fleet of vehicles currently used to provide travel to school and for connections between schools, additional needs provision, Community Transport initiatives, health care transport schemes, social work transport, demand responsive services, and taxi operators. We will work with WDC and British Waterways to develop proposals which make better use of the waterway network for walking and cycling and regeneration purposes. L 3, 18, 22 SPT and other stakeholders will continue to progress the Rural Areas Action Plan L 4, 21 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids N - Sustainable Places L 18 N Environment L 21, 22 (Also see improving socially necessary transport, including DRT and Community Transport) N - Public Services L 27 Page 26 of 42

27 RTS Strategic Priority Promoting equality, including making journeys safer and addressing transport affordability Ensuring that people can access a transport network that is accessible, safe, affordable and free from crime. Main RTS Objective Access for All / Safety and Security Contributes to National (N) 1 and Local (L) 2 Outcomes N - Employment Opportunities N Healthier Lives L 6 N Inequalities N Crime L 14, 16 N - Sustainable Places L 18 N - Public Services L - 27 SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will continue joint revenue protection exercises between SPT, Strathclyde Police and operators across all modes. L -14 We will continue to work with Strathclyde Police to improve the detection and prevention of anti-social behaviour and petty crime on the bus network in West Dunbartonshire. L -14 We will continue to deliver attractive ticket options such as the Daytripper ticket. L - 26 We will work with Community Planning partners to support equalities events by providing transport information and in supporting equalities initiatives in West Dunbartonshire, subject to resources. L 27 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Page 27 of 42

28 5.3 Regional Transport Strategy Outcome: Delivering Reduced Emissions This section of the table highlights SPT s commitments to WDC that work towards reduced emissions across West Dunbartonshire and the west of Scotland. RTS Strategic Priority Encouraging modal shift to sustainable modes Working with partner organisations to encourage modal shift away from single occupancy vehicles. Promoting active travel. Encouraging the use of public transport for at least part of a journey. Helping to standardise parking controls. Encouraging a shift to more sustainable fuels and improved fuel efficiency. Main RTS Objective Modal Shift Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N Healthier Lives L - 6 N - Sustainable Places L 18 N Environment L 21, 22 N - Environmental Impact L 26 N - Public Services L - 27 SPT commitments to WDC for 2009/10 and the Local Outcome it meets SPT will promote and encourage more environmentally friendly bus solutions, including: Investing in 22 new adaptable, low emission buses to undertake traditional bus work, demand responsive transport, welfare and special needs transport. Funding a pilot scheme to convert 2 buses to hybrid power Investing in a new mobile travel centre with low emissions, improved accessibility and broadband equipped. Conducting trials of a battery powered electric minibus and van in partnership with a Glasgow based company. Working in partnership with member Councils, to integrate the fleet of demand responsive services, additional needs provision, social work and community buses to maximise efficiency and improve coordination. L - 22 SPT will work with WDC and other member Councils to develop a Regional Parking Action Plan to achieve parking controls to manage demand. L 16 Through a working group, including WDC and other partners, we will further develop options for a river bus on the Clyde. L - 3 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Dumbarton Park and Ride Development Conversion of Diesel Buses to Hybrid Drive Technology Strategic Park and Ride Development Develop Kilbowie Bus Park and Ride Develop Dalreoch Park and Ride Page 28 of 42

29 RTS Strategic Priority Main RTS Objective Contributes to National (N) 1 and Local (L) 2 Outcomes SPT commitments to WDC for 2009/10 and the Local Outcome it meets Where appropriate and feasible we will promote Park and Ride at rail stations (in partnership with WDC and others) L - 26 We are supporting WDC in developing bus-based Park and Ride for the A82 corridor and Clydebank at Kilbowie. L 26 We will promote the introduction and replacement of secure cycle facilities at train and bus stations. L - 26 We will identify opportunities to improve pedestrian and cycling routes to key transport interchanges. L - 26 Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Promoting 'Smarter Choices', travel planning and active travel Encouraging more sustainable travel in partnership with WDC and other agencies. Environment and Health N Business L 3, 4 N Healthier Lives L - 6 N - Sustainable Places L 18 N Environment L 21, 22 N - Environmental Impact L 26 SPT will support WDC in the development of travel planning case studies. L - 26 We will continue to work with other organisations in West Dunbartonshire to develop and implement their travel plans. L - 26 SPT, with partner organisations, will hold sustainable travel awareness events and travel planning seminars. L - 26 SPT will promote and manage the Travel Plan Builder website as a tool to encourage organisations to develop travel plans. L - 26 SPT will promote and manage, in conjunction with Liftshare, the SPT JourneyShare website. L - 26 N - Public Services L - 27 Page 29 of 42

30 5.4 Regional Transport Strategy Outcome: Delivering Attractive, Seamless, Reliable Travel This section of the table highlights SPT s commitments to WDC Council that work towards delivering attractive, seamless, reliable travel within West Dunbartonshire area and across the west of Scotland. RTS Strategic Priority Plan and provide a 'step-change' for bus services, standards and infrastructure - Addressing the challenges of quality, reliability integration with other modes, information and service provision. Ensuring the bus industry meets its obligations to passengers. Creating an optimum bus network developing Quality Partnerships / Contracts. Setting standards for new and existing infrastructure. Main RTS Objective Effectiveness and Efficiency / Modal Shift Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Inequalities N Crime L 14, 16 N - Sustainable Places L 18 N Environment L 21, 22 N - Environmental Impact L 26 SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will continue the bus warden scheme and regularly report on activities. L - 16 We will work with WDC to encourage efficient transport movements through bus priority, including on Quality Bus Corridors (QBCs). L - 26 We will implement a programme of bus shelter upgrades in West Dunbartonshire. SPT will establish a Bus Forum in accordance with the recent Scottish Government initiative. SPT will seek to improve the provision of public bus services and vehicle standards. L 16 SPT will publish revised information standards during Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Extension to Faifley Bus Infopublisher to Terminus Link DRT Services Development Purchase Handheld Data Collection Equipment Purchase Additional Adaptable Buses Bus Shelter Upgrade Programme Bus Shelter Improvements A813 Bus Stops improvements Barns Street Bus Priority scheme development N - Public Services L -27 Page 30 of 42

31 RTS Strategic Priority Revitalising the Subway network Develop plans for revitalising the Subway network. Main RTS Objective Excellent transport system Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Inequalities SPT commitments to WDC for 2009/10 and the Local Outcome it meets SPT will develop plans for the modernisation of the Subway. Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Subway Modernisation N Crime L 14, 16 N - Sustainable Places L 18 N Environment L 21,22 N - Environmental Impact L 26 Improving interchange between modes Developing plans to ensure the smooth transfer of passengers between modes at interchanges. Excellent Transport System N - Public Services L 27 N Business L 3, 4 N - Employment Opportunities N Inequalities We will work with WDC to improve the multimodal interchange at Clydebank. L 3, 18 We will develop proposals for further improving interchange across WDC and the west of Scotland. L 3, 18 Clydebank Bus Interchange N Crime L 14, 16 Page 31 of 42

32 RTS Strategic Priority Main RTS Objective Contributes to National (N) 1 and Local (L) 2 Outcomes SPT commitments to WDC for 2009/10 and the Local Outcome it meets Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids N - Sustainable Places L 18 N Environment L 21, 22 Improving travel information Through the provision of improved travel information, use of the internet, real time information at bus stops and developing standards for information. Excellent Transport System N - Public Services L 27 N Business L 3, 4 N - Employment Opportunities N Inequalities N Crime L 14, 16 We will work on the extension of Real Time Passenger Information e.g. Streamline in partnership with WDC and operators. L - 26 We will continue to operate the Travel Point at the National Park Gateway Centre at Loch Lomond Shores and review the availability of Travel Points, in partnership with WDC, and the Mobile Travel Centre will continue to visit West Dunbartonshire to help provide up-to-date information for public transport users L - 26 We will develop our modal shift marketing campaigns to increase awareness of local travel options. L - 26 We will develop guidance on the use of the new Traveline My Bus Stop facility which aims to promote personalised bus service information at a range of locations such as local libraries. L 26 Develop Bus Operator Network Maps Install Travel Points at additional locations N - Public Services L - 27 Page 32 of 42

33 RTS Strategic Priority Developing integrated ticketing Embracing innovative technologies such as Smartcard, and the development of a Oneday ZoneCard. Main RTS Objective Excellent Transport System Contributes to National (N) 1 and Local (L) 2 Outcomes N Business L 3, 4 N - Employment Opportunities N Inequalities N Crime L 14, 16 SPT commitments to WDC for 2009/10 and the Local Outcome it meets We will work in partnership with Transport Scotland to develop a Smartcard system for the SPT area. As part of the wider development of Smartcard, we will review the number of ticket outlets to ensure wider coverage. We will continue with on-line ticket sales for ZoneCard and Daytripper. Capital Projects/ Initiatives for 2009/10 SPT Bids WDC Bids Develop Integrated Ticketing Smartcard N - Public Services L Refers to transport related National Outcome as shown in appendix 1 2 Refers to Local Outcome as shown in appendix 2 Page 33 of 42

34 6. Working in Partnership A key element of working in partnership is effective communications and there are regular meetings between SPT and West Dunbartonshire. The following meeting structures are in place: Annual or biannual meetings between the SPT Chair and the Leader of the Council. An annual meeting between the respective Chief Executives of SPT and West Dunbartonshire. WDC s participation at the six weekly SPT / Council Liaison Group meetings. SPT is a member of the Community Planning Partnership Board. CPP Board meetings are attended by SPT s Director of Projects, Charlie Hoskins, who is SPT s Ambassador to West Dunbartonshire. Charlie Hoskins is assisted in this role by Michael McGlinchey, SPT Web Manager. On a day-to-day basis, SPT s Policy and Strategy Department provides regional transport planning, project and policy support in liaison with Angus Bodie, the Council s Manager of Roads, Waste and Transport. Our Communications Department (Community Planning team), represented by John Walls, Senior Community Planning Officer, supports West Dunbartonshire s Community Planning Partnership. Day-to-day contact is supplemented by regular meetings between SPT staff (principally the Bus Operations, Projects and Finance departments) and their West Dunbartonshire colleagues. Appendix 5 lists the range of regular meetings that take place. 7. Conclusion The programme of projects, initiatives and meetings set out in this report makes a contribution towards delivering the Single Outcome Agreement between West Dunbartonshire CPP and the Scottish Government. Delivery requires commitment from all partners. We believe this programme will make a positive contribution over the short, medium and long term for those who work in, visit or are residents of West Dunbartonshire. Contacts If you want to discuss any aspect of this report please contact us: Director of Policy and Strategy Senior Community Planning Officer Rodney Mortimer John Walls rodney.mortimer@spt.co.uk john.walls@spt.co.uk Page 34 of 42

35 Appendices Page 35 of 42

36 Appendix 1: Transport related National Outcomes Transport underpins the delivery of many National Outcomes since it provides connectivity for people and business. Transport is directly relevant to nine of the fifteen National Outcomes. National Outcomes which relate directly to transport. National Outcome (The National Outcomes which have no direct transport relevance are included for completeness) We live in a Scotland that is the most attractive place for doing business in Europe. We are better educated, more skilled and more successful, renowned for our research and innovation. Our young people are successful learners, confident individuals, effective contributors and responsible citizens. Our children have the best start in life and are ready to succeed. We realise our full economic potential with more and better employment opportunities for our people. We live longer, healthier lives. We have tackled the significant inequalities in Scottish society. We have improved the life chances for children, young people and families at risk. We live our lives safe from crime, disorder and danger. We live in well-designed, sustainable places where we are able to access the amenities and services we need. We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others. We value and enjoy our built and natural environment and protect it and enhance it for future generations. We take pride in a strong, fair and inclusive national identity. We reduce the local and global environmental impact of our consumption and production. Our public services are high quality, continually improving, efficient and responsive to local people s needs. The key words in the table above are those identified by the Scottish Government. These key words are used in the main tables in Section 5 when relating SPT s activities in West Dunbartonshire to the National Outcomes. Page 36 of 42

37 Appendix 2: Links between National and Local Outcomes In Appendix 1 we identified those National Outcomes which have a direct relevance to transport. In the table below we have included the nine transport related National Outcomes and the Local Outcomes to which they relate. We have identified ten of West Dunbartonshire s forty-three Local Outcomes which SPT activities can help achieve. (Note: numbers have been created by SPT to link Local Outcomes to SPT activities in section 5 of this report.) Links between West Dunbartonshire s Local Outcomes and National Outcomes National Outcome business employment opportunities healthier lives inequalities crime Local Outcome (Local Outcomes to which SPT s activities do not directly contribute are also listed for completeness) Attracted and supported the development of new and emerging businesses and supported the sustainability and growth of existing businesses Reduced amount of vacant and derelict land 2 Regenerated town centres and related waterfront areas 3 Growth of the tourism economy 4 Reduced unemployment and benefit dependency 5 Increased proportion of older people (65+) needing care or support who are able to sustain an independent quality of life as part of the community Increased life-expectancy 7 Decreased the proportion of people living in poverty 8 Reduced Child Poverty 9 Created new employment and training opportunities for people with a learning disability, mental health problems, 10 criminal record and addiction issues Reduced Financial Exclusion 11 Reduced fuel poverty 12 Homelessness ended 13 Reduced crime and violent crime in particular 14 Reduced Domestic Abuse/Violence against women 15 Improved Home and road safety 16 Reduced drug-use and drug-related crime Page 37 of 42

38 National Outcome sustainable places environment environmental impact public services Local Outcome (Local Outcomes to which SPT s activities do not directly contribute are also listed for completeness) Regeneration in a properly planned, co-ordinated and sustainable manner Improved the quality of Council & RSL housing 19 Improved mix, quantity, location and affordability of housing in West Dunbartonshire 20 Improved quality and access to greenspace 21 Improve the state of West Dunbartonshire s environment Reduced Overall Ecological Footprint 23 Raised awareness of environmental issues 24 Waste managed in a more sustainable way 25 Increased proportion of journeys by public or active transport 26 Improved leadership by the Community Planning Partnership The numbers above refer to West Dunbartonshire s Local Outcomes. The National Outcomes referred to are those which have a specifically transport focus. Page 38 of 42

39 Appendix 3: Local and Regional Transport Strategy Objectives The table below shows the relationship between WDC Local Transport Strategy Objectives and SPT s Regional Transport Strategy Objectives Local Transport Strategy Objectives Safety to meet all national road safety targets and to continuously improve the safety and security of all people making journeys. Integration to improve integration for all transport users and between all transport modes. Maintenance to maintain the transport network to a high and safe standard based on Asset Management principles. Accessibility and Social Inclusion - to widen accessibility and tackle social inclusion by increasing the opportunities of remote and disadvantaged people to reach more readily the transport network and lifeline services. Environment to protect and improve our environmental and health. Economy to promote sustainable economic growth by working in partnership with stakeholders to manage, maintain and improve access to all transport modes, service and facilities, and construct new environmentally sensitive infrastructure where practicable. Key Words (from RTS) Safety and Security Modal Shift Excellent Transport System Effectiveness and Efficiency Access for All Environment and Health Economy, Transport and Land-use Planning Regional Transport Strategy Objective To improve safety and personal security on the transport system To increase the proportion of trips undertaken by walking, cycling and public transport To enhance the attractiveness, reliability and integration of the transport network To ensure the provision of effective and efficient transport infrastructure and services to improve connectivity for people and freight To promote and facilitate access that recognises the transport requirements of all To improve health and protect the environment by minimising emissions and consumption of resources and energy by the transport system To support land-use planning strategies, regeneration and development by integrating transport provision SPT also has two organisational objectives to ensure our effectiveness as an organisation: Corporate Management: To provide effective and efficient management of the Partnership s people and resources. Pursuit of Excellence: To provide a high level of service based on the needs and expectations of customers. Page 39 of 42

40 Appendix 4: SPT s Delivery Plan Framework The RTS Delivery Plan Guidance Framework (2008/ /13) comprises SPT s Capital Programme and Business Plan and includes projects and intervention areas that support member Councils SOAs and are identified in SPT s 2009/10 Transport Outcomes Report for each Council. The relationship between the RTS Delivery Plan and this West Dunbartonshire Transport Outcomes Report 2009/10 is represented in the diagram below. SPT will work to deliver the key priorities and detailed commitments described in this report. The key priorities set out in this report have informed SPT s Capital Programme for 2009/10. Page 40 of 42