Which Housing & Maintenance Officer Looks After My Street?

Transcription

1 Which Housing & Looks After My Street? August 2013

2 Meet your Housing and s Dundee Area Office Team Cheryl Connolly Alison Kell Perth Area Office Team Susan Soave Mark Coulthard David Walker Lola Ross David Mitchell Adam Stewart Gary Smith s are responsible for day to day responsive repairs service and the monitoring of contractors performance. They are also responsible for ensuring the maintenance of our estates and ensuring areas are kept in good condition s are responsible for allocating properties, monitoring rent arrears and managing the estates and areas in which you live. They make sure that conditions set down in the tenancy agreement are kept to and are responsible for dealing with serious anti-social behaviour complaints. Claire Findlay Gillian Moon Jonathan Coombs The next pages of this helpful guide will help you identify which Housing and Maintance s look after your street. These are named by initials: Alison Kell - AK Susan Soave - SS Cherly Connolly - CC Mark Coulthard - MC David Mitchell - DM David Walker - DW Adam Stewart - AS Lola Ross - LR Gary Smith - GS Claire Findlay - CF Gillian Moon - GM Jonathan Coombs - JC

3 Your Housing & s for the below areas & addresses are: Your Housing & s for the below areas & addresses are: FIFE Units Housing Aipple Yaird, Newburgh 17 AK AS Ariel Close, Cellardyke Anstruther 14 AK AS Crawford Avenue, Kilmany Road, Gauldry 26 AK AS Netherlea Place, Westpark Rd, Newport 21 AK AS Redcroft Place, Leuchars 9 AK AS Servite Court, Redcroft Place, Leuchars 11 AK AS Servite House, 35 Queen St, Tayport 20 AK AS Servite House, Kinbrae Park Gdns, Newport 33 AK AS Spinnaker Point, Erskine Road, Tayport 8 AK AS The Maltings, Ladybank 34 AK AS DUNDEE Units Housing Victoria Street 41 AK AS Joan Bartlett House, Alloway Place 38 AK AS McManus Court, 14 Alloway Terrace 13 AK AS Pitkerro Court, 16 Alloway Terrace 35 AK AS Priory Court, Alloway Place, Dundee 10 AK AS Servite House, 136 Alexander Street 44 AK AS Servite House, 2 Martingale Gardens 38 AK AS Servite House, 20/21 Albany Terrace 15 AK AS Vincent Court, Alloway Place, Dundee 16 AK AS Muirlands, 12 Seafield Lane 21 AK AS Magdalen Yard Road - Very Sheltered 10 AK AS Magdalen Yard Road / Patons Lane 10 AK AS 10 Seafield Lane, Dundee 2 AK AS 157c Pitkerro Road 1 AK AS 294 Total 487 ANGUS Units Housing Albert Place, Brechin 15 DM GS Barbers Croft/ Convent St/ Stuart St/ Arbroath 35 DM GS Callander Drive, Forfar 19 DM GS Dalziel Court, Inveraldie 6 DM GS Dunlin Cr/Pl, Montrose 22 DM GS Don Street, Forfar 14 DM GS The Herald Building, Arbroath ( on site) 20 DM GS Granary Terrace, Monikie 25 DM GS Langley Park, Montrose 16 DM GS Which includes Malard Drive, Osprey Road, Eider Close, Heron Bank, Swan Avenue, Teal Place, Dunlin Crescent, Dunlin Place Middleton Park, Brechin 15 DM GS Myre View, Manor Street, Forfar 12 DM GS North Esk View, Edzell 14 DM GS Seagate, Montrose 9 DM GS Servite Court, 21C High Street, Monifieth 10 DM GS Servite House Standard Close/ High St, Montrose 32 DM GS Servite House, 21a High Street, Monifieth 33 DM GS Servite House, Lisden Court, Kirriemuir 15 DM GS Sharpe Place, Lochside Court, Montrose 6 DM GS St Ninians Road, Padanaram, Forfar 20 DM GS Teauchatcroft, Forfar 4 DM GS William Rodger Drive Montrose 28 DM GS William Rodger Drive Montrose (2) 11 DM GS DUNDEE Units Housing officer 381 Northwood Court, Broughty Ferry (1-16) 16 DM AS Northwood Court, Broughty Ferry (17-40) 24 DM AS Northwood House (Office) 1 DM AS The Lodge, Strathern Road, Broughty Ferry 1 DM AS 12 Ballantrae Gdns& 13 Balloch Pl 2 DM AS 44 Total 425

4 Your Housing & s for the below areas & addresses are: Your Housing & s for the below areas & addresses are: DUNDEE Units Office Craigmore Street, Dunmore St, Kirkton 45 CC GS Harrison Avenue 59 CC GS Keswick Ter, Ashmore St, Derwent Ave, Kirkton 34 CC GS Rosemount Road / Staffa Place, Dundee 33 CC GS Servite House, 170 Dickson Avenue 30 CC GS Mulligan Court, Camperdown Street 55 CC GS Naughton Place, Glamis Road (1-25) 25 CC GS Naughton Place, Glamis Road (26-50) 25 CC GS MacLaren Gardens, McLaren Walk 28 CC GS 3 Foggyley Pl & 163 McAlpine Rd 2 CC GS Servite House, 61 Finlarig Terrace 35 CC AS Servite House, Fintry/Finlaggan Crescent 26 CC AS Densfield Court 23 CC AS ANGUS Units Office Servite House, Sidlaw Gardens, Birkhill 51 CC GS 420 Total 471 Scheme Street Units Office BALLINLUIG Broomhill Street 5 SS GM St Cedds Road 12 SS GM BANKFOOT Garry Place 11 SS GM BIRNAM Stell Park Road 10 SS GM BLAIR ATHOLL Tulloch Road 13 SS GM DUNKELD Bruce Gardens 26 SS GM Willowbank 26 SS GM KINLOCH RANNOCH Bracken Gardens 8 SS GM Bunrannoch Place 2 SS GM Craig Varr Place 6 SS GM Riverbank Crescent 6 SS GM PERTH 35 Langside Road 1 SS GM Amulree Court 18 SS GM Newhouse Place 14 SS GM Newhouse Road 98 SS GM Strathyre Avenue 30 SS GM PITLOCHRY Aldour Court/Gardens 59 SS GM Castle Dubh Loan 10 SS GM Duke of Edinburgh Drive 11 SS GM East Moulin Road 18 SS GM Fergusson Avenue 20 SS GM James Place 8 SS GM John Stewart Court 9 SS GM Old School Place 35 SS GM Walker Court 20 SS GM Watson Court 16 SS GM Wellbrae 3 SS GM Total 495

5 Your Housing & s for the below areas & addresses are: Your Housing & s for the below areas & addresses are: Scheme Street Units ABERFELDY 25 Tayside Place 1 CF GM Dunkeld Street 7 CF GM Dyers Court 7 CF GM Market Square 34 CF GM The Square 9 CF GM Tomchulan Court 11 CF GM LITTLE BALINLUIG Aultbeag Road 3 CF GM ALMONDBANK 45 Lumsden Crescent 1 CF GM Gellyburn Road 10 CF GM Lumsden Crescent 3 CF GM Mackenzie Drive 28 CF GM Roman Road 3 CF GM AUCHTERARDER John Law Court 36 CF JC BRACO Mid Lane 7 CF GM COMRIE Almond Place 19 CF GM Cameron Court 10 CF GM Tay Place 20 CF GM CRIEFF Commissioner Street 21 CF GM Johnstone Court 20 CF GM Scrimgeous Corner 23 CF GM DUNNING Dunning Park 12 CF JC GLENLYON Invervar 3 CF GM PERTH 3 Bruce Crescent 1 CF JC 223 Primrose Crescent 1 CF JC 29 Wallace Crescent 1 CF JC Bracken Brae & Guards Way 53 CF JC Culliven Court 40 CF JC Springland House 1 CF JC St Andrew Street 54 CF GM Tulloch Court 14 CF JC PERTH 651,52,53 Tulloch Hill 18 CF JC PERTH Tulloch Road 43 CF JC Wallace Court 27 CF JC Scheme Street Units Housing officer ABERNETHY 9 LR JC BRIDGE OF EARN Birch Place 15 LR JC Kintillo Place 10 LR JC Muirmont Place 38 LR JC Horsemill Place 18 LR JC ERROL 17 Viewlands Place 25 LR JC Northfield Mews 8 LR JC INCHTURE Flwr Of Monorgan Clse, Green Julian PI & 37 LR JC Orchard Way KINFAUNS Forest Lodge 1 LR JC LONFORGAN Dorward Place & Main Street 22 LR JC LUNCARTY Marshall Crescent 15 LR JC MUIRTON 3 Malvina Court 1 LR JC Dunnock Park 39 LR JC Gowans Terrance 4 LR JC Kestrel Way 37 LR JC Lark Avenue 12 LR JC Linnet Drive 7 LR JC Magpie Way 32 LR JC Malvina Place 15 LR JC Nightingale Avenue 7 LR JC Sandpiper Gardens 11 LR JC The Rookery 14 LR JC NORTH MUIRTON 29&47 Colonsay Street 2 LR JC 39 Crammond Place 1 LR JC 48 Argyll Road 1 LR JC PERTH Viewfield Place 42 LR JC SCONE Affric Avenue 6 LR JC Balformo Road 8 LR JC Corrie Place 30 LR JC Garry Walk 1 LR JC Lowes Court 1 LR JC Lyon Avenue 4 LR JC ST MADOES 4 Tofthill Place 1 LR JC Philip Redford Court 6 LR JC Sidlaw Park 17 LR JC STANLEY Mill Street 3 LR GM Total 500 Wallace Gaite 18 CF JC Total 559

6 Your Housing & s for the below areas & addresses are: Your Housing & s for the below areas & addresses are: Scheme Street Units Housing ALYTH Burnside Court 33 MC JC Isla Court 26 MC JC St Ninians Court 17 MC JC ARDLER Cartwright PI & Franklin St 4 MC JC BLAIRGOWRIE 14 Allan Street 4 MC JC Corabank Crescent 20 MC JC Emma Street 5 MC JC Forest Way & Seton Close 29 MC JC Haugh Raod 7 MC JC Haugh Road 7 MC JC Haugh Road (boat brae) 14 MC JC High St Rattray, Honeyberry 30 MC JC Crescent & Drive Ninians Court, Balmoral Road 4 MC JC Park Neuk 23 MC JC Rowan Ave 4 MC JC Wellmeadow 6 MC JC BURRLETON High Street 3 MC JC COUPAR ANGUS 10 Caddam Place Apedalie Way 1 MC JC Apedaile Way 20 MC JC Brodie's yard 30 MC JC Crichton Lang Court 12 MC JC Ellerslie Gardens 5 MC JC Larghan View 9 MC JC Murray's Court 16 MC JC KIRKMICHAEL Sillerburn Road 6 MC GM Whitefield View 10 MC GM INVERNESS West Heather Road 32 MC GM Assnyt Road 22 MC GM PERTH Allison Crescent Tulloch Hill 27 MC JC Allison Crescent Tulloch Hill II 12 MC JC Allison Crescent Tulloch Hill II 18 MC JC Bowerswell Cottages 43 MC JC Grampian Court 59 MC JC SPITTALFIELD Parkgrove 4 MC JC WOODSIDE Burrel Place & Drummond Grove 12 MC JC Total 574 Scheme Street Units BRIDGEND Proudfoot Court 16 DW GM FRAIRTON 112 Glengarry Road 1 DW JC Breadalbane Terrance 14 DW JC Cromilx Road 42 DW JC Elcho Court 15 DW JC Glenbruar Crescent 6 DW JC Gleneagles Road 24 DW JC KINROSS Junction Road 18 DW JC MILNATHORT 14 Whyte Place 1 DW JC PERTH 230 High Street 7 DW GM 53 High Street 5 DW GM Caledonia Court 8 DW GM Canal Street 63 DW GM Foundry Lane 16 DW GM High Street 27 DW GM Kinnoull Street 22 DW GM Scott Street 16 DW GM Simon House 10 DW GM South William Street 56 DW GM Speygate 8 DW GM St Catherines Road 8 DW GM St Paul Square 5 DW GM Tay Street 42 DW GM Traquair Gardens 20 DW JC Union Street 16 DW GM Victoria Street 16 DW GM Wellbank House 10 DW JC Total 492

7 Contact Us By Post or Visit Area Office, Perth 5 South St.John s Place Perth, PH1 5SU Area Office, Dundee 118 Strathern Road Broughty Ferry, Dundee DD5 1JW By Phone Customer Services Team available Monday to Thursday, 9am 5pm and Fridays, 9am 4pm Website By info@caledoniaha.co.uk OUT OF HOURS EMERGENCY SERVICE PERTHSHIRE, ANGUS, FIFE & TAYSIDE Available outside our office hours (see above). Our out of hours calls are handled by one call handler BR24. When contacted BR24 will make arrangements for contractors to attend to emergency repairs. BR24 will also contact Caledonia Housing Association staff if the situation is serious. PLEASE NOTE: DO NOT CALL THIS NUMBER TO REPORT A ROUTINE OR OTHER NON-EMERGENCY REPAIR. ALL REPAIRS INVERNESS ONLY All repairs for our residents at Inverness are reported to Cairn Housing Association on The exception to this is for heating and hot water repairs, where calls to are handled by Fraser & Sun, (Fraser & Sun out of hours ). Please contact us for a translation. This is the newsletter of Caledonia Housing Association. Caledonia Housing Association Ltd is registered with The Scottish Housing Regulator, Reg. No. HEP 224. Registered as an Industrial and Provident Society, Reg. No. 2343R(S). A Scottish Charity No. SC Registered Office: 5 South St John s Place, Perth, Scotland, PH1 5SU.