Fall Upcoming Holidays

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Fall 2017 Upcoming Holidays October 9th Thanksgiving Day November 11th Remembrance Day December 13th First Day of Hanukkah December 25th Christmas Day December 31st New Years Eve This issue features

1 Fall 2017 Upcoming Holidays October 9th Thanksgiving Day November 11th Remembrance Day December 13th First Day of Hanukkah December 25th Christmas Day December 31st New Years Eve This issue features Planning Events for Every Body Innovation, Sustainability and Environmentalism Meeting Encore visits Muskoka Quartier Francais IncentiveWorks Stay in the know with IntuitiveCE Happy Thanksgiving! We hope you enjoyed a great weekend with family and friends and took time to reflect on what you are personally thankful for. As Fall flies by us and the end of the year seems to be approaching quickly, we know first-hand how tough it is to have a balanced and healthy lifestyle in todays non-stop, immediate response required world. We did some research to help you prepare for these busy times. Gwen Moran, a frequent writer for Fast Company and Peggy Duncan, a personal productivity expert and trainer share some great tips on how to work smarter and not harder. We included some of our favourites below. DON T DIVE RIGHT IN Understand where you are wasting big chunks of time. Spend a week keeping a time log and write down what you are doing and how long it is taking you and who or what is interrupting you and what they wanted. You might be surprised at the information you collect. USE THE EXPERT Take a hard look at your strengths and weaknesses and if there is someone that can do a job or task better, let them! It will allow you to do what you do best and just as important, what you enjoy doing the most. WHEN ARE YOU FOCUSSED We were not all programmed to work 9 to 5. If you find you are less a morning person than afternoon person, try and shift your work timing to take advantage of what your body is telling you. Take more breaks and work when you are naturally more focussed. EAT BETTER Jamie Oliver is a huge advocate of cooking from scratch and eating a balanced diet in order to have a healthy lifestyle. Skip the junk food (and allow for cheat day now and then) and eat nutritious calories and definitely do not skip breakfast! We hope you enjoy all of our team and guest contributors articles in our Fall Issue of the Meeting Encore Moment. Joe and Jenn

P A G E 2 Meeting Encore takes you to Muskoka This past June, our Regional Directors Jen and Shannon set out on

With a full tank of gas, a GPS, and itinerary in-hand; they spent several days seeking out many of Muskoka s

Be sure to contact your Regional Director for more information on what Muskoka has to offer for your next

Christie s Mill Inn & Spa 41 guestrooms and suites Meeting room accommodating up to 100 guests Spa on-site

2 million in improvements last year Two themed escape rooms Increased accessible waterfront beach access

2 P A G E 2 Meeting Encore takes you to Muskoka This past June, our Regional Directors Jen and Shannon set out on a self-guided road trip through Muskoka for a comprehensive look at the region s group options. With a full tank of gas, a GPS, and itinerary in-hand; they spent several days seeking out many of Muskoka s Resorts and Inns. Be sure to contact your Regional Director for more information on what Muskoka has to offer for your next meeting or event! Christie s Mill Inn & Spa 41 guestrooms and suites Meeting room accommodating up to 100 guests Spa on-site Deerhurst Resort $1.2 million in improvements last year Two themed escape rooms Increased accessible waterfront beach access Pavilion room updates Meeting rooms accommodating groups up to 900 guests Hidden Valley Resort 100 guestrooms and suites Meeting rooms accommodating up to 160 guests Skiing on-site Waterfront and beach access JW Marriott the Rosseau Muskoka Resort & Spa 221 guestrooms and suites Meeting rooms accommodating up to 500 guests Spa on-site Rawley Resort 20 guestrooms and cottages Meeting room accommodating up to 60 guests

Residence Inn Gravenhurst Muskoka Wharf 106 guestrooms and suites Meeting room

resort with 65 guestrooms Seasonal resort Meeting rooms accommodating groups

Seasonal resort 2000 fee of shoreline Meeting rooms accommodating groups up to

guestrooms and cottages Meeting rooms accommodating groups up to 125 guests

Buyout the resort with minimum of 16 guestrooms 24 guestrooms Water access to

guests Waterfront and beach area Taboo Muskoka Buyout the resort with 59

3 Residence Inn Gravenhurst Muskoka Wharf 106 guestrooms and suites Meeting room accommodating up to 85 guests P A G E 3 Rocky Crest Golf Resort Buyout the resort with 65 guestrooms Seasonal resort Meeting rooms accommodating groups up to 180 guests Clublink golf course on-site Severn Lodge 46 guestrooms Seasonal resort 2000 fee of shoreline Meeting rooms accommodating groups up to 75 guests Sherwood Inn Buyout the resort with minimum of 20 guestrooms 49 guestrooms and cottages Meeting rooms accommodating groups up to 125 guests Seasonal resort but will open in winter with minimum spend Shamrock Lodge Buyout the resort with minimum of 16 guestrooms 24 guestrooms Water access to nearby golf course via pontoon boat Meeting room accommodating groups up to 40 guests Waterfront and beach area Taboo Muskoka Buyout the resort with 59 guestrooms 4 meeting rooms accommodating up to 160 guests Golf course on-site Jen Moir, CMP / Regional Director

Du haut de ses 20 étages, Le Monville se distinguera par sa connectivité, son emplacement idéal ainsi que son décor urbain et local.

Avec ses 269 chambres et suites, plus de 4 000 pieds carrés d espace de réunion et de banquet et une terrasse à couper le souffle, l hôtel promet une expérience singulière et moderne à Montréal.

Les espaces communs, spacieux et branchés, sont conçus dans une atmosphère urbaine et détendue, propre à Montréal. À découvrir au Printemps 2018.

4 PAGE Quartier français! 4 MONVILLE A NEW GENERATION HOTEL OPENS IN THE HEART OF MONTREAL Concept unique au Canada, l hôtel nouvelle génération ouvrira ses portes au cœur du quartier des affaires en Mars Du haut de ses 20 étages, Le Monville se distinguera par sa connectivité, son emplacement idéal ainsi que son décor urbain et local. À deux pas du Palais des Congrès, à proximité du Quartier des Spectacles, du Vieux-Montréal, du quartier chinois et de celui des affaires de la métropole, le Monville sera plus qu un simple hôtel. Avec ses 269 chambres et suites, plus de pieds carrés d espace de réunion et de banquet et une terrasse à couper le souffle, l hôtel promet une expérience singulière et moderne à Montréal. Chaleureuses et fonctionnelles, toutes les chambres et suites possèdent une fenestration grand format, un confort absolu ainsi qu une hyper-connectivité. Les espaces communs, spacieux et branchés, sont conçus dans une atmosphère urbaine et détendue, propre à Montréal. À découvrir au Printemps A truly unique concept in Canada, the new generation hotel will open its doors in the heart of Montreal s business district, in March The 20-story Monville hotel stands out due to its location, connectivity and urban, Montreal-inspired décor. Steps away from the Palais des Congrès, down the street from the Quartier des Spectacles, and around the corner from Old Montréal, Chinatown, and the metropolis business district, the Monville will be a welcome addition to the city s hotel inventory. With 269 rooms and suites, more than 4,000 sq. ft. of meeting space, and a breathtaking terrace, the hotel promises a unique and modern experience in Montreal. Cozy and functional, the hyper-connected rooms and suites will have floor to ceiling windows and are efficiently designed. The public areas are spacious and open, designed in an urban and relaxed atmosphere. Coming soon opening scheduled for the Spring of PROPERTY FEATURES INCLUDE: CARACTÉRISTIQUES DE L HÔTEL: 215 CHAMBRES ET 54 SUITES (Lit king dans toutes les chambres, 27 chambres et suites adaptées aux personnes à mobilité réduite, chambres communicantes, et certification «pet friendly») 4000 PIEDS CARRÉS D ESPACE DE RÉUNION ET BANQUET : 6 salles modulables au 2ème et au 20ème étage RESTAURANT & BAR TERRASSE SUR LE TOIT (Avec vue imprenable) 215 ROOMS AND 54 SUITES rooms (27 rooms and suites adapted for guests with reduced mobility, connecting rooms available, Pet friendly certification) 4000 SQUARE FEET OF BANQUET and function space: 6 flexible meeting rooms on the 2nd and 20th floors. RESTAURANT & BAR ROOFTOP TERRACE (with an amazing view) Preferred Hotel Group, Lifestyle Brand Elizabeth Raoult, Solange Martin, Patrick Guidote / Regional Directors

Planning accessible events for every body P A G E 5 P A G E 5 Chances are that if you are an event planner, you are able to move around quickly, you are agile and you are used to literally being on

5 Planning accessible events for every body P A G E 5 P A G E 5 Chances are that if you are an event planner, you are able to move around quickly, you are agile and you are used to literally being on the run! It is a physically demanding job. This also means that because you are ablebodied, it might not occur to you to plan for people who are not as mobile. If this is not the case and you are always proactively planning for different abilities at your events, I congratulate you. This, however, isn t the norm. I believe many event planners think of inclusion and accessibility as an afterthought, that is, when the registration results come in and they see that a participant will be in a wheelchair or has some other accommodation requirement. At that point, they start to wonder how to make this situation work with a venue they have already contracted. I have heard of cases where the venue needed to be changed a few days before the event to accommodate a guest in a wheelchair. A better plan is to think of all body types and abilities when sourcing your venue from the start, rather than trying to make the venue work once you find out the accommodations required by your group. I often hear planners say that they don t need an accessible venue because no one in the group is in a wheelchair. That is not a safe bet. Last year, I learned this the hard way when I broke my leg and spent six weeks in a wheelchair and on crutches. I attended many events and discovered how humiliating it is crawling up and down stairs with colleagues help. People can also have a bad back, knees or hips, which make stairs a challenge and make it even more important to always choose a venue which is fully accessible to begin with. Many venues will claim to be accessible, but ask more questions! What is an accessible venue, really? Easy access in and out of the building with no stairs (not even one). The access should also be dignified, therefore coming through a back alley or kitchen is not alright. Guests will want to be able to enter the event with friends or colleagues. Adequate room within the venue and in the event space to move around without obstacles or feeling in the way. Access to washrooms with no stairs, a button to open door and room to maneuver a wheelchair inside. Note: It is NEVER acceptable to offer to lift a wheelchair (or a guest) to make the venue work! So you have an accessible venue, now how do you accommodate someone who is in a wheelchair? Consider offering an attendant if you have the budget they can be hired through the March of Dimes and other similar organizations. An attendant is someone who can ensure that the guest is taken care of throughout the day they will get their food and drink from the buffet table and bring them to the washroom, if needed. Ask the participant in advance what support they will require onsite. If you can t afford an attendant, you should at least ensure that a staff member is assigned to be responsible for making sure they are cared for. Accessibility is not only about wheelchairs. Planners need to consider how comfortable all of their guests will be during the event. I have attended many events which included a standing reception without any chairs to be found. If you are in great physical shape, it might not occur to you what a nightmare this can be for others. Standing for a long period of time can be painful for people with back, hip or knee issues. Think also about pregnant women or older guests. It is also not inclusive of people in wheelchairs as they would be much lower than everyone who is standing and it would make conversations challenging. At all receptions there should be adequate low seating so that people who need a seat are accommodated and there can be comfortable conversations with anyone who is in a wheelchair. Offering an assortment of seating options is ideal. Inclusive event planning means anticipating everyone s needs! (Originally written for Corporate Meetings Network September 27) Guest Contributor: Andrea Boulden / Manager of Events, Employee Experience, TD Wealth

P A G E 6 Innovation, Sustainability and Environmentalism Guiding principles at Shaw Centre All eyes have been on the nation s capital this year and one of the city s busiest venues has been Shaw

Three cornerstones of the iconic building s operating principles are what both drive the team in pursuit of excellence and attract major local, national and international events to the venue.

6 P A G E 6 Innovation, Sustainability and Environmentalism Guiding principles at Shaw Centre All eyes have been on the nation s capital this year and one of the city s busiest venues has been Shaw Centre, a beautiful, accommodating event facility located the heart of Ottawa s downtown core. Shaw Centre s continued success is due to more than just its advantageous location, however. Three cornerstones of the iconic building s operating principles are what both drive the team in pursuit of excellence and attract major local, national and international events to the venue. Innovation is more than just a buzzword at Shaw Centre. The building s unique design offers a multitude of event and breakout spaces as well as thoroughly modern amenities such as flexible washrooms that can be repartitioned for larger women s or men s facilities depending upon the demographics of an event. The customer-focused approach to doing business has led to the creation and distribution of unique meeting planner survival kits as well as the stocking of comfort items for onsite delegates including complimentary Pashminas, reading glasses and flat shoes. The Centre s kitchens are constantly innovating as well, developing new dishes, customized menus and always maintaining flexibility to cheerfully accommodate last minute dietary requirements. Sustainability is another cornerstone of Shaw Centre s operations. Everyone in the organization remains committed to finding ways to reduce waste and improve processes to ensure the Centre operates in as sustainable a manner as possible. The recently-established Leave a Legacy Program is a comprehensive offering which makes it easy for our clients who wish to do so to give back to the community by coordinating the donation to local charities of leftover food or event goods at the conclusion of an event. In recognition of the vast volumes of food that are needed to sustain an operation of this size, Shaw Centre is also now emphasizing the use of local suppliers for the kitchen so food does not have to be trucked great distances as well as the creation of most food items, including desserts, in house. Hand in hand with the emphasis on sustainability is a focus on environmental initiatives. The Centre has put tools in place in place to measure each event s carbon footprint including cardboard used, waste measure water, electricity and energy consumption and more to provide detailed reports to clients. It also saves 225,000 gallons of water each year by harvesting rain water and storing it in a cistern below the building where it is recycled for greywater needs. The kitchen s ORCA machine digests up to 600 pounds (275 kilograms) of food scraps per day, turning kitchen by-products into usable grey water and diverting tons of material each month from methane-producing composting or landfill sites. Guest Contributor: Nina Kressler, President and CEO Shaw Centre

PAGE Recap of IncentiveWorks 2017 Our team had the privilege of attending IncentiveWorks once again this past August, Canada s largest meetings and events show held in downtown Toronto at the Metro

7 PAGE Recap of IncentiveWorks 2017 Our team had the privilege of attending IncentiveWorks once again this past August, Canada s largest meetings and events show held in downtown Toronto at the Metro Toronto Convention Centre. With twelve members of our team in attendance, we enjoyed the education, tradeshow and networking events to discuss industry trends and focus on updated hotel and venue information from around the world. Some of us participated in the SITE Canada golf tournament and our very own Jenn Glynn moderated a session on Risk and Security-The Impact to the Industry on the Global Stage. THANK YOU to the Hyatt Regency Toronto team for hosting us during IncentiveWorks! We look forward to seeing everyone next year August 14 & 15, Congratulations to the Meetings + Incentive Travel 2017 Hall of Fame Inductees: INDUSTRY VETERAN: Michael Prescott, CEO, The International Centre INDUSTRY PLANNER: Arianna McLaughlin, national events manager, Borden Ladner Gervais LLP INDUSTRY BUILDER: Diane Stefaniak (ret.) INDUSTRY INNOVATOR: Heather Reid, ARCT MSc, founder and CEO, Planner Protect Inc. INDUSTRY VOLUNTEER: Rose Timmerman Gitzi, CMM, president, RTG Special Events INDUSTRY MENTOR: Carol Priest, founder and entertainment specialist, Carol Priest Entertainment Thank you to Tourisme Laval for our cover shoot! (NH Photographers) Jennifer Sotiriou & Grace McCullough/ Client Ambassador 7

PAGE 8 The Meeting Encore Team had some fun over the summer!

Jenn Glynn & David Drover After adopting Halli and Alo in February, we decided to do

Between hikes, walks, runs and lots of backyard time on squirrel patrol, the ladies kept us

Andrew s-by-the-sea! Elizabeth Raoult Rachael Streek-Buma.

Tough Mudder is 10 miles of mud, 20+ obstacles, 500,000 gallons of Grade-A mud and 40 tons of

8 PAGE 8 The Meeting Encore Team had some fun over the summer! Enjoyed the summer nights making smores. Jenn Glynn & David Drover After adopting Halli and Alo in February, we decided to do staycations this summer. Between hikes, walks, runs and lots of backyard time on squirrel patrol, the ladies kept us busy! Shannon Byck & Joe Nishi Road tripping to Atlantic Canada with two of my best buddies! Final stop was Quebec City! Frank Di Rocco Liz enjoying the seaside breeze with Andrew and Claire in St. Andrew s-by-the-sea! Elizabeth Raoult Rachael Streek-Buma..Meeting Encore s 2017 Tough Mudder Chicago Finisher! Tough Mudder is 10 miles of mud, 20+ obstacles, 500,000 gallons of Grade-A mud and 40 tons of ice.all designed to drag you out of your comfort zone. It s about pushing yourself. It s about teamwork, camaraderie, and accomplishing something extraordinary. It was absolutely amazing! Thankful to have had an awesome team mate to push me through. Can t wait to do it in 2018! Madison, Nikolas, Leiha and our two dogs Oliver & Tyson enjoying the new cottage toy money well spent! Rachael Streek-Buma Jennifer Sotiriou

P A G E 9 P A G E 9 Enjoyed the last summer days on the

Solange Martin Watching my children celebrate their

I ve blinked and they are already off to university!

to a 60th birthday party with over 100 family and friends,

their 25th anniversary aboard the Norwegian Escape in June

9 P A G E 9 P A G E 9 Enjoyed the last summer days on the terrace. Solange Martin Watching my children celebrate their graduation from high school! I ve blinked and they are already off to university! Sandi Goodman Kicked off our summer by surprising my Peter to a 60th birthday party with over 100 family and friends, topped off by his band playing! Still recuperating...never again?!! Carol-Ann Hennessy Patrick and his wife Gayle celebrated their 25th anniversary aboard the Norwegian Escape in June with friends and family. Patrick Guidote Spent the summer days with my daughter Hailey enjoying our new home! Jen Moir Enjoyed visiting various festivals and events throughout Ontario celebrating Canada s 150th! Grace McCullough

P A G E 10 Stay in the know with. Top décor trends Gone are the days that social events and receptions were decorated with just cruiser tables and votive candles.

10 P A G E 10 Stay in the know with. Top décor trends Gone are the days that social events and receptions were decorated with just cruiser tables and votive candles. Organizations are taking the opportunity to showcase their brand and finding unique ways to do this can be challenging. We have included for you some décor trends for you to use at your next social event, corporate party or meeting. Colour Have fun with your branding and use colour to add a pop to your event. If the budget is tight, work with your venue to see what different colour options they have for linens and décor. If you have the budget to rent, then go for it! You would be amazed what a difference hints of colour will make not only to your room but to the attendees perception of your event. Room Layouts An easy way to change up the look and feel of a dinner is to take a break from standard banquet rounds and banquet chairs. Use a mix of banquet tables and incorporate different table sizes and unique chairs to add more dimension to the room while still allowing the attendees various networking opportunities. Lighting Whether it is hanging pendant lighting from the ceiling or adding up-lighting from the ground, lighting is a simple way to add impact to any room. Brainstorm with your AV company ways to add lighting to brighten any room and make it standout. Mix up the styles Think outside the décor box and make the leap with change. Take some chances and add hints of vintage with hints of modern to make your room stand out. You will be pleased that you took a chance from what the attendee and client many have been expecting. Food Who says food is not décor. Not only does it need to taste good but also look good. From unique buffet set ups and table displays to reception food arrangements, how food is served and displayed is an easy way to change to look and feel of your room and your attendee experience.

Stay in the know with. P A G E 11 www.intuitivece.com The Meeting Encore Moment is a quarterly publication.

11 Stay in the know with. P A G E 11 The Meeting Encore Moment is a quarterly publication. For more information on any of the articles featured in this issue, please your request to gmccullough@meetingencore.com. To learn more about Meeting Encore, our website at and follow us on Twitter

Sands ECO360 Quarterly

Q1 2014 Q2 2014 Highlights of this issue ISO 20121 Certifications EarthCheck Silver Earth Day and World Hunger Day Environmental Awareness Increasing Sands ECO360 Quarterly More than just ideas these are