THE W - TORRES DEL PAINE. A Great Walks Journey ESC ORT ED GROUP JUST 15 P LACES AVAILABLE

Transcription

1 ESC ORT ED GROUP JUST 15 P LACES AVAILABLE A Great Walks Journey We ve been nominated as Australia s Best Travel Agency in the 2017 National Travel Industry Awards (single location) THE W - TORRES DEL PAINE LED BY GREAT WALKS EDITOR, BRENT MCKEAN 7 DAYS FROM $4,380pp NOVEMBER 2017 FORWARDTRAVEL.COM.AU 1

2 Encircled by nature in the French Valley Travel The sublime by steam sight train of the along Cuenors the Avenue and Torres of the Volcanoes Get ready to feel completely insignificant in comparison to nature among the turquoise waters, glaciers and towering granite horns of the Torres del Paine National Park. The jaw-dropping landscapes of this eighth wonder of the world are humbling indeed. Join Brent McKean, Great Walks editor and immerse yourself in this vast national park. We ll take full advantage of the long daylight hours and make sure we re up for the sunrise, to see the Torres del Paine massif glow purple and red. As special bonuses on this trip we ve added a cruise on Lake Grey to admire the eponymous glacier, and will start our journey with a traditional Patagonian dinner. We ll enjoy terrific wildlife-watching and hope to see majestic condors flying in the pristine skies overhead. We ll look out for foxes, huemul (Andean deer) and guanacos along the way, and if we re quiet and patient might be lucky enough to spot the reclusive puma. Meet your Tour leader, Brent McKean, Brent has been the editor of Great Walks magazine for ten years and has spent much of his journalism career working for travel magazines and exploring many parts of the world. Kiwi by birth, Brent took off on his OE (overseas experience) when he was 22 and never looked back. He spent a year in South and Central America and has visited numerous Asian and African countries. Brent also spent two years as a journalist in the Sultanate of Oman in the Arabian Gulf. Brent has written hundreds of travel articles so he knows how to string a sentence together. Join Brent on this Great Walks/Forward Travel guided walk on the W Trek in Chile, Patagonia s most iconic walk. EQUATOR FUN DAY 1, 18 NOVEMBER. ARRIVE IN PUERTO NATALES. (D) Arrive in Puerto Natales, 100km south of Torres del Paine. This afternoon we ll have a briefing about the trek. Join Brent this evening for a Welcome to Patagonia dinner so we can get to know our fellow Great Walkers. DAY 2, 19 NOVEMBER. TO TORRES DEL PAINE. (B,D) You ll have time to this morning to enjoy the town, maybe stroll along the shore and then visit the supermarket to grab some trail snacks. We ll then go by bus to to Torres del Paine National Park, entering through Laguna Amarga in the Eastern side. On the way we ll stop in Cerro Castillo Village, a small frontier settlement near the Argentine border. Upon arrival in the park we ll purchase our entry ticket and take the shuttle to Las Torres hotel. DAY 3, 20 NOVEMBER BASE OF THE TOWERS (B,L,D) TIME/LENGTH: 8-9HRS - 19KM DIFFICULTY LEVEL: HIGH. RECOMMENDED START TIME: 9.00 AM. The iconic view of the Torres seen from standing at their base is the goal of many trekkers and today we will do just that. The first hour and a half walking is steep with fantastic views of lake Nordenskjöld and Almirante Nieto Mountain with its hanging glacier until we reach Refugio El Chileno. We ll continue the trail for an hour through a millenary Lenga forest until the base of the moraine. A challenging 45min ascent will have us scrambling over rocky moraine till we reach our goal: the lookout of the Base of Torres del Paine where you will enjoy the view of Torre Sur 2,850m, Torre Central 2,800m, Torre Norte 2,600m, and Cerro Nido de Cóndor. After plenty of time for contemplation we ll return to the hotel. DAY 4, 21 NOVEMBER. TO CABANAS LOS CUERNOS TIME/LENGTH: 4-5HRS - 11KM RECOMMENDED START TIME: 9.00 AM DIFFICULTY LEVEL: MEDIUM. (B,L,D). A relatively easy day today as hike West into the central area of the park. The trail goes along the base of Almirante Nieto, part of the Paine Massif, with fantastic views to Nordenskjöld Lake. In November the flora changes colour as the prolific Ciruelillo or Fire Bush, with its bright red flowers comes into bloom. Our cabins are located at the base of Los Cuernos (the Horns), considered by many one of the most charming sites in the whole park, a perfect spot to rest and recover energies for the next day challenging trek: The French Valley. DAY 5, 22 NOVEMBER. TREKKING TO FRENCH VALLEY TIME/LENGTH: 10-12HRS - 11KM RECOMMENDED START TIME: 8.00 AM DIFFICULTY LEVEL: HIGH. (B,L,D) The delightful French Valley (Valle del Francés) is a natural amphitheatre surrounded by sheer cliffs, hanging glaciers and dramatic rock formations. We will be very well rewarded for our efforts today with a 360 degree view of the park. It is common to feel overwhelmed trying to take in the view, as each direction seems to compete for our attention. Standing at the Britannico viewpoint, in the midst of the valley is a very humbling experience. The first 2 hours is quite undulating with views to Nordenskjöld Lake, till we reach Campamento Italiano. Here we can leave our big backpack, and continue with a small day backpack. The ascent goes for about 90min to French Glacier lookout, where we ll see its hanging glacier and the regular calvings of ice falling from its tip. Another 20 minutes will take us to the point considered by many as one of the most overwhelming spots in the Circuit: Mirador Británico. Paine Grande, Cerro Hoja, Cerro Máscara, Cerro Catedral, Cerro Aleta de Tiburón, Cuerno Norte, will all be here to great us. The return is the same way back to Campamento Italiano, and then to Pehoé sector. DAY 6, 23 NOVEMBER. TREKKING TO GREY GLACIER TIME/LENGTH: 4-5HRS, 11KM RECOMMENDED START TIME: 8.00 AM DIFFICULTY LEVEL: MEDIUM (B,L) Trek to Grey Glacier lookout The trail takes us through the western side of the Paine Massif with views to Grey Lake and Mountains. After 90min we will reach the first lookout, where we can see the distant Grey Glacier. Another 2 hours of hiking will take take us to the main lookout, in front of the glacier. As a special treat, we will board the catamaran and cruise along the face of the glacier and across Lago Grey instead of returning along the same trail. Our trek is almost complete now, with just a short walk to the catamaran to cross Pehoé Lake, where our bus will be waiting to take us back to Puerto Natales, arriving late evening. DAY 7, 24 NOVEMBER. ONWARD JOURNEY (B) Depart after breakfast. There is more fantastic trekking in Argentina, accessed by a 5hrs bus trip from Puerto Natales. ON BOARD COMFORT FRENCH VALLEY REFUGIO RELAXING FORWARDTRAVEL.COM.AU 3

3 TORRES DEL PAINE ACCOMMODATION: HOTEL LAS TORRES Las Torres is in a great location. It s the starting point for the Base of the Towers trail; one of the park s great walks. Rooms are spacious and there s lots of lounge areas with picture windows to catch the view away from the wind and weather. It has two levels, a nice lodge feel, and even the cliched uniforms of the staff add to its charm. Its our pick in the park if you are keen and fit enough to do some of the challenging walks. The restaurant serves regional dishes and sources much of the vegetables from its own organic garden. It has 150 horses and a spa to help recover from your walks. CABANAS LOS CUERNOS The cabins are located in the Base of Los Cuernos del Paine, in the same area as the Refugio and Camping Los Cuernos, about 4.5 hours trekking from Las Torres. The place has a spectacular view of Los Cuernos and Nordenskjöld Lake. It is the perfect place to recover energies after the Base of Towers and prepare for the French Valley. NOI PATAGONIA Nestled between fjords and snow-capped mountains in southern Chile, Indigo Patagonia Hotel combines the warmth and personal service of a lodge with the modern comforts of an upscale resort. With a seaside location in the city centre, Noi Indigo is just steps away from the top restaurants and nightlife in Puerto Natales. The 29 cozy guest rooms and suites feature spectacular views of the Last Hope Fjord, and facilities include complimentary Internet, hot buffet breakfasts, pool, a decadent spa with a sauna, fire pit and Jacuzzi overlooking the sound. INCLUSIONS AND PRICING PRICE $4,380 per person Twin Share $822 Single Supplement where available TRIP INCLUSIONS Brent McKean as your Journey leader Patagonian dinner on Day 1 Fully guided W Trek Glacier cruise on Lago Grey Catamaran Pehoé 6 Nights of accommodation: Transportation from Puerto Natales - Torres del Paine Puerto Natales. (Private for a minimum group of 10) Shuttle from Laguna Amarga main entrance to Las Torres sector. Meals as indicated. B: Breakfast, L: Lunch, D: Dinner FLIGHTS FLIGHTS ARE NOT INCLUDED: Our experience tells us everyone wants something different with flights so we don t include them so we can talk with you about the best options. Airfares from Syd/Mel start at $2,650pp Economy and $6,840 Business. Ask for other cities HOTELS FEATURED Noi Patagonia in Puerto Natales (2 nights) Las Torres Hotel (2 nights, superior room) Cabanas Los Cuernos (1 night, private cabin with fireplace and access to hot tub) Refugio Paine Grande (1 night shared dorm) TO BOOK Please call , or enquiries@forwardtravel.com.au with any questions. You can hold a spot on this journey for 7 days then an $800 per person deposit is due along with a completed booking for and copy of the information page of your passport. Adequate travel insurance is essential. Please ask us for a quote. CHILE ENTRY FEES Australian passport holders need to pay an entry fee of USD117 when arriving into Chile at Santiago Airport. Currently this fee is not paid if arriving into Chile at any other location. BY BUS BY FOOT BY BOAT NOT INCLUDED Entrance fee to Torres del Paine NP (USD20) Beverages Extra meals and activities Tips (suggested tipping kitty of USD45pp) Personal expenses FORWARDTRAVEL.COM.AU 5

4 WEATHER AND SEASONS The weather in Torres del Paine National Park is influenced by the south by the Antarctic continent, from the west by the Pacific Ocean and from the north by the Southern Patagonian Ice Field (third source of freshwater on the planet). It is characterised by an unstable trans-andean climate, with strong winds especially in summer. Average day temperature in summer is 12 C (54 F), with a low of 0.8 C (33 F) and a high of 23.5 C (75 F). Special clothes are recommended during your stay, as rainfall reaches 700 mm a year. In the Valleys of Torres del Paine you will find a trans-andean climate, while in the heights temperature decreases because of the effect of ice and snow. With no doubt the best weather seasons are spring and summer, when temperatures can reach a pleasant average maximum 23.5 C during the day. While in winter the temperature drops considerably, falling even below freezing. Be prepared for all 4 seasons, as it is quite common to have them all on the same day. Spring (September to November) Is a great opportunity to enjoy the comfort of the park, which is not yet at full capacity, so your experience can be much more enjoyable. A visual delight accompanied with the same nice weather enjoyed in summer with mostly clear skies. Is the time of the year when most of the delicate flowers of Patagonia and trees start to blossom as well as animals start their breeding season. Summer (December to March) Summertime is the high season in Torres de Paine, a special time where flora and fauna mingle with the landscape of the Paine Massif and it s colours. During summer many mountain-related activities are possible like Trekking, kayaking, mountain bike and horse back riding. Fall (March to June) Fall in Torres del Paine National Park is a time of the year when the landscape becomes reddish and vegetation takes unique and beautiful yellow hues. A time when rest is delightful. there are fewer visitors in the park, ideal for photography lovers. Winter (June to August) Unlike the rest of the year, in winter most of the Refugios are closed because of unstable weather and cold. However, for many, winter is their favourite time, very calm and clear days with almost no visitors, sometimes with snow. GETTING TO PUERTO NATALES. Puerto Natales is 2,000km south of Santiago, and you can reach it by plane, bus or car. From Santiago there are twice weekly flights from November to February, which is the easiest and most direct option. Our start date coincides with this flight. You can also fly daily from Santiago to Punta Arenas and then take the regular bus 3hrs north to Puerto Natales. Coming from Argentina is also by a regular bus from El Calafate which takes approximately 5hrs. PACKING SUGGESTIONS. Recommended Backpacks: - 40 litres Backpack litres Backpack for day hikes Patagonia is famous for the changing weather conditions; sometimes you may enjoy the 4-year seasons in just one day! We suggest you to bring: - Waterproof jacket and trousers (GORE TEX). - Warm clothes (Polar Tec). - Comfortable trousers for trekking. - T shirts. - Long Sleeved Shirts. - Trekking boots. - Sandals (for showering, resting and crossing streams). - Flash lamp. - Enough batteries supplies - Earplugs. - Sunglasses. - Padlock. - Gloves / Sunscreen. - Camera / Binoculars. - Bottle for water (Nalgene). - Ziploc bags (for taking your trash back). - Trekking Sticks. - Swimsuit * Hot Tub Los Cuernos Cabins. - Warm Hat. - Hat for sun protection. Keep in mind the following: There s no Internet signal inside the National Park. There are no ATM s in the park, please bring credit card or cash. Smoking is not permitted inside the Refugios, as well as it is not recommended to do it in the trails because of the risk of fire. Electrical devices that require high-energy Wconsumption are strictly forbidden. Add another GREAT WALKS journey, and make this a truly epic adventure. Forward Travel founder and Director, Rose Toohey will lead a gropup of just 8 people through the remote heart of Chilean Patagonia: Aysen, and then walk across the border to Argentina s hiking hub, El Chalten. Fly over the Icefields and journey along the legendary Carretera Austral, explore marbles caves, trek inside a glacier and spend 3 fabulous days hiking in the sublime Chacabuco Valley. This 17 day escorted journey starts in Balmaceda on 02 Nov, finishing in El Calafate on the 18th. Priced at $8,280 per person, it is perfectly timed to join Brent s W Trek. Ask for a copy of the brochure today. FLORA AND FAUNA The vegetation in Torres del Paine is very diverse and varies according to the sector in which we are. Different types of shrubs, flowers and trees can be found in the trails and valleys of this natural sanctuary where plants have been adapted according to the prevailing conditions, available water, prevalence of winds, soil type and height. Some of the plant communities include, Pre Andean shrubland, Magellanic Deciduous forest, and Patagonian Steppe. The same diversity of environments permits the development of a varied fauna. The presence of typical mammals of Chile can be found all along Torres del Paine. Among the most commonly found animals are the Huemul, Guanaco, Puma, Chilla fox and Culpeo fox. Also, you may see emblematic birds like the Condor, Eagle and the Magellanic Woodpecker. RECOMMENDATIONS! Remember to estimate time and distance before starting the trek. Start to walk early in the morning, before 9.00 AM, so you will arrive early to the Refugio with enough time to rest and enjoy the landscape. Use a map to check routes and always respect the trails and signals of the Park. Bring enough food and water for the excursion, the water in the park is safe and there are a lot of streams in the trails, where you can fill your bottle. Fresh mineral water is available in every Refugio. Keep a balanced rhythm of walk during the excursion, according with your physical capacities and rest and drink water at least 5 minutes per each hour of walk. Be aware of the weather conditions. Bring the adequate clothes and equipment for the trek and Patagonia! TERMS & CONDITIONS OF BOOKING Please read carefully these Terms and Conditions. If you are unsure of any matter, or have any questions please call us. OUR CONTRACT: These terms and conditions are important. You need to carefully read and understand them. These conditions constitute a legally binding contract between Forward Travel and you. By paying your deposit you acknowledge that you have read and understood and accept these terms and conditions. This contract comes into existence once your deposit is received by Forward Travel. You / your is referring to the person and/or entity appearing first on the booking form, and all people on whose behalf the booking is made. We/Us/Our/Forward Travel refers to Forward Travel Pty Ltd ACN Tour/Trip/Land Arrangements/Service(s) refers to travel services provided involving a booking made by Us for you other than a Cruise. Cruise refers to travel arrangements where accommodation is on a ship or boat. MAKING A BOOKING We will work with you to tailor make the perfect trip just for you. Once you are happy with the trip we arrange let us know and we ask you to complete a booking form. We will then request all the Services and once the arrangements are confirmed you will have seven (7) days to pay a deposit. PRICING: We book your arrangements directly with the service provider at your destination. We pay them in the local currency, or USD. This means we can keep our prices lower, and means if there is a big shift in the exchange rates it may affect the price you pay. We strive to maintain the price although if the change is significant your price will either decrease or increase accordingly. We welcome clients to pay early, either in full or partial, to remove the risk of fluctuations. Once you have paid in full for your trip there will be no changes to the price. We must however reserve the right to amend our prices, at any time up to final payment has been received. PAYMENT METHODS: We accept payment by bank transfer, Visa or MasterCard, and personal cheques. Australian issued Visa and MasterCard payments incur an administration fee of 2%. Payments by Amex will incur a fee of 3%. OVERSEAS ISSUED CARDS: A fee of 2.5% will be added to the amount charged as that is what our bank charges us to accept your payment. Payment by personal cheque is a payment deemed to have been made on clearance of the cheque. DEPOSITS: We only ask for your deposit once each tour component has been confirmed. - Upon confirmation a non-refundable deposit of 20% of the value is due within seven (7) days. - For cruise bookings a non-refundable deposit of 25% of the cruise value is required. Further deposits may be required, and some components, especially airfares, may need to be paid in full. We will tell you about these before making the booking. FINAL PAYMENTS: Final payment is due 60 days prior to your trip commencing. For cruise bookings, the final payment is due 120 days before departure. Exceptions to this will be advised when booking. Airfare payments are dependent upon the airline and the due date will be advised upon booking. If you have made your booking within these time periods full payment will be required immediately. If there are changes to your trip which affect the price we will give you a minimum of 3 days to make the final payment at the invoiced price before the changes are applied. PASSENGER DETAILS It is your responsibility to provide the correct details for yourself and anyone travelling with you. We are not responsible for incorrect passenger details for flights and other services, including the Land Arrangements, which can be costly to change. All travellers are required to provide passport copies at the time of booking to ensure names are correct. Changes to passenger details after booking will incur charges and may cause cancellation of Services. We are only responsible for the Service you have booked with us. You must advise Us of details of Services booked with other tour companies, and any subsequent changes. We are not responsible for any issues that may arise when you have booked other Services with another company. DOCUMENTATION: You will receive all necessary documentation for your trip fourteen (14) days before commencement of our Services. All vouchers, coupons for Services booked by our local operators will be provided to you upon arrival in each country. CHANGES TO YOUR TRIP Changes by You: Amendments: If you wish to change your arrangements after they have been confirmed a $150 administration fee will be charged, in addition to any extra costs. If you wish to defer travel, 50% of your deposit will be held in trust to be applied to another trip booked with Us which departs within 12 months of your original departure date. If you do not travel within this time, this remaining deposit will be forfeited. This only applies to deposits held by Forward Travel, not those passed to tour operators, which have other conditions. You will be advised of these when booking. UNUSED SERVICES: We will not be liable to refund any monies paid by you for any component of your Trip which you do not use, be it voluntary or involuntary. CANCELLATIONS: If you wish to cancel your booking you must notify us in writing before we can accept it. Upon receipt by us of your written advice, cancellation will take effect. Cancellation fees are: Cruises: - 90 days or more before departure loss of deposit. (One Ocean Expeditions, 120 days or more Loss of deposit ) - Less than 90 days or before departure 100 % of cruise price. (One Ocean Expeditions, less than 120 days before departure 100% of cruise price ) Land based touring: - 60 days or more before departure loss of deposit - 30 days or more before departure 50 % of tour price - Within 30 days of departure 100% tour cost. Airfares: Airfare cancellations vary. The minimum cancellation fee is the deposit you have paid. After final payment some will be 100% non-refundable, and some will have airline cancellation charges. The rules for your airfares will be advised at time of booking. CHANGES BY US: Amendments and Cancellations: We plan everything to run smoothly but sometimes changes have to be made, and sometimes they have to be made quickly, perhaps without notice. You need to understand that your itinerary could change due to weather, political situations, airline or cruise schedule changes, transport delays, force majeure events or any other circumstance. Forward Travel cannot accept liability for loss of enjoyment, distress, disappointment or delays or any costs you may incur as a result of such changes. On rare occasions, where a component of your booking is subject to a minimum number of passengers, and that number is not reached, or for other reasons, our operators may decide to cancel a tour or service that you have booked. We will always endeavour to provide alternative arrangements for you which may affect your final tour price. If we cannot book a suitable alternative for you we will refund you any payments you have paid for the component. In the event of such a situation you will not be entitled to make any further claim for compensation or damages for any loss, consequential damage, expenses, and loss of time, distress, disappointment or inconvenience which may result from such cancellation. TRAVEL INSURANCE: You must have comprehensive travel insurance appropriate for your destination and health to travel on our trips. This is to protect you. The policy needs to include cover for emergency evacuation and repatriation and you must carry a copy of your insurance with you when you travel. We strongly suggest you take out the policy when you pay your deposit. Your deposit is non-refundable so you should really have cover in place when you pay it. We recommend you visit your doctor and dentist when you book and you must disclose any pre-existing medical condition. If you fail your medical, a full refund of the deposit paid will be given providing you send us a medical certificate within two weeks of the date of your booking. We guarantee any travel insurance policy purchased through Forward Travel for travel booked through Forward Travel will have appropriate cover. Any travel policy will be subject to the terms and conditions on the policy. We cannot accept responsibility for any policies obtained elsewhere. ACCEPTANCE OF RISK: You accept that all travel involves risk, and that our trips take you to some areas where accommodation, transport, safety, conditions, medical facilities and comfort may be considered adventurous and involve a significant amount of personal risk. By booking with us you understand and accept there may be inherent risks which include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience and discomfort. You assume all such risk for all itineraries, bookings and tours, and release Us from all losses, costs, damages, expenses, payments, claims or actions arising from illness, injury, disease, misadventure, loss or damage to property, discomfort and inconvenience or death resulting from these inherent risks. You agree that Forward Travel will not be liable to you for any losses, costs, damages, expenses, payments, claims or actions suffered or incurred by you in relation to all itineraries, bookings and tours that you take. Forward Travel acts as a coordinator of tours and an agent for the owners, contractors and suppliers of transportation, accommodation and/or other related travel services provided and assumes no responsibility for the loss or damage to baggage, property or for injury, illness, death or for any damages or claims howsoever caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport failures, strikes, wars and uprisings or acts of God etc. over which we have no control. By booking with Forward Travel you accept the risks of travel. PASSPORT AND VISAS You are responsible for your own choices in regard to destinations, including reviewing all travel advisories. It is your Responsibility to obtain all of the appropriate visas, permits, vaccinations and certificates for the country/ies in which you will visit during your trip. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation or conditions. Your passport must be valid for 6 months after your planned return to Australia. We recommend you visit for more information and register your trip. HEALTH AND SAFETY All dietary needs, medical conditions, allergies need to be advised at the time of booking to ensure arrangements are suitable. We reserve the right to cancel your participation at any time if your health is deemed to adversely affect the normal conduct of the trip and the enjoyment of other tour members. LIMITATION OF OUR LIABILITY We will plan a fabulous trip for you, and most of the time it will go smoothly. However, if things do not go as planned we need to tell you what we are not liable for: - Anything that happens before you commence travel booked with us. - The amount of sunshine, wind or rain on your travels. - Any poor photography because you didn t read the manual - The amount of wildlife you see. - Any recommendations for goods or services you purchase or accept while away. - Illnesses, accidents or medical emergencies. - Unexpected delays to transport, even if resulting in missing a connection or a tour. (We do recommend buffer days before important event(s). - Inconvenience or disappointment at laws, culture and standards of service and behaviour in any country/ies you may visit; - Changes our operators reasonably make to your itinerary as needed due to better manage your trip. - Weight gains from indulging in the local food and wine - Any kind of injury, loss, damage, misadventure and/or damage or loss of any property. PEACE OF MIND AND PRIVACY Forward Travel is a fully licensed, Australian-owned travel company. We are accredited with IATA, a Member of AFTA and fully covered by the Travel Compensation Fund. We value your privacy and will not disclose any of your details other than is necessary to provide the services and arrangements you have paid us to do or otherwise in accordance with any legal obligation. You agree that Forward Travel, its agents and related entities may collect, retain, use and disclose your personal information for the provision of services you have booked. Furthermore, you agree that Forward Travel will maintain your information on our newsletter and mailing list. Your subscription can be cancelled upon your request. If there is anything particularly sensitive you want us to know about please advise us immediately. This is especially in the case of surprises you are arranging for someone. FEEDBACK We love the welcome home phone call and s as they are usually very positive. We accept though that sometimes things do not go according to plan and you may wish to complain about an aspect of your trip. If you encounter any such situation you need to let the local operator, or Us, know at the time so we can try to resolve it on the spot. We cannot be liable for any complaint that you make when you return home, that was not mentioned when it occurred. If you were not happy with how something was resolved and wish to make a complaint you must advise us in writing within 30 days of your return to Australia. VALIDITY To the extent that any part of this agreement is found to be void or invalid, the balance of the agreement is taken to operate with full effect. BINDING LAW This contract shall be interpreted in accordance with the laws of Australia and the state of NSW. Any dispute arising in connection with this contract shall be subject to the exclusive jurisdiction of the NSW Courts FORWARDTRAVEL.COM.AU 7

5 Brent s Journey is just one of the many fabulous dishes on the Forward Travel menu. Here are some other delicious destinations to tantalise your travel buds. Talk to us today about expertly planning you another exciting journey to savour. THE FORWARD MENU More journeys to savour SEE OUR NEW ESCORTED JOURNEYS CALL THE KITCHEN: thekitchen@forwardtravel.com.au FORWARD TRAVEL Level 2, 15 Randle Street, Surry Hills NSW 2010, Australia Toll free: Ph: (02) Fx: (02) FORWARDTRAVEL.COM.AU 8 Forward Travel ABN: