Touring Caravan OWNERS HANDBOOK. Issue 3

Transcription

1 Touring Caravan OWNERS HANDBOOK Issue 3

2 CONTENTS WELCOME AND INTRODUCTION Model Year Elddis Technical Approvals GENERAL SAFETY Please read before using your new caravan Ventilation High-Level Ventilation Low-Level Ventilation Ventilation in Separate Bedrooms Gas Dispersal Holes Petrol/Diesel Fumes Fire Safety Fire Extinguishers In Case Of Fire Fire Retardant Foams Your Caravan Payload Explained PREPARING FOR THE ROAD Caravan Towing Vehicle Weight Ratio Loading Internal Loading & Checks External Loading & Checks Pre-Tow Checklist & Hitch-Up Coupling & Uncoupling Use of Your Caravans Breakaway Cable Correct Procedure For Use Where a Designated Attachment Point Is Provided On The Tow Bar Where No Designated Attachment Point Is Provided On The Tow Bar Other Means of Attachment When The Breakaway Cable Is Attached Check To Ensure Before Setting Off Handbrake Cables TOWING AND DRIVING Reversing Speed Limits Setting Off Caravan Handling ARRIVING ON SITE Check Site Regulations Selecting a Pitch Side-To-Side Levelling Leveller Jack Ramp Front & Back Levelling Parking on a Reverse-Sloping Site or Steep Hill GETTING STARTED Electricity Power Supply Charger v Systems: Generator/Charger Electricity Mains Supply Connecting To Mains Supply On Arrival at Site Disconnecting Mains Supply When Leaving Site Overseas Electrical Connection Gas Supply Connection Changing a Gas Cylinder Gas Regulator High Pressure Gas Hoses Water System Setting Your Water System On Your New Xplore Caravan Draining Down Your Water System GAS SAFETY ADVICE Facts about LPG Awning Spaces, LPG and Appliance Exhaust LPG Gas System ELECTRICAL SYSTEM v Power Supply Battery Installation Battery Maintenance Generators / Charger v Power Supply Mains Unit Resetting the RCD Automatic Charging System Maximum Bulb Ratings for Internal Lights Maximum Bulb Ratings for ROAD Lights V Fuses - All Models HOW TO USE YOUR CARAVAN S EQUIPMENT Electrical Control Panels Cooking equipment Gas Hob Gas Grill Refrigerator Model Thetford N112P Operating instructions Deluxe Refrigerators Electric power operation Maintenance (all fridge variants) Securing products for driving Door locking mechanism CONTENTS-1

3 CONTENTS Water heater operation Gas operation V Operation Space Heater Operation Gas Operation V Operation Fan Operation Whale underfloor Heater (302 model Only) 9-7 Battery Charger Smoke Detector Thetford Cassette C-200 CW Toilet Introduction Features: Preparing for use Emptying the waste holding tank Winterising/Storage Cold weather use High Altitude and hot weather use Cleaning and maintenance Rooflights Standard MPK Rooflight Toilet unit malfunctions Windows Polyplastic Window Opening Midi Heki Rooflight Blinds & Flyscreens Flyscreens Door Flyscreen (If Fitted) Taps Exterior Door Retainers Gas Locker Door Internal Doors Magnetic Catches Bed Make-up Bunk Beds Removable Drawer Locker TV Aerial FM Radio Connection SECURITY Caravan Theft Anti-Wind Corner Steadies CRIS - The Caravan Registration and Identification Scheme - VIN Window Etching & Chassis Marking Electronic Tagging CARE OF YOUR CARAVAN Exterior Cleaning Glass Fibre Reinforced Plastic (GRP) Acrylic Windows Care Instructions for Seitz Rooflights Window Blinds & Flyscreens Winterisation/Storage ABS - A Frame Cover, Wheel Spats & Panels 11-1 Interior Walls Furniture Cooking Equipment Carpets, Upholstery and Curtains Shower Trays, Shower Room and Wash Basin Fittings Cleaning of all Taps Water Containers Water Systems - Sterilization Truma Space Heater Thetford Toilet Chassis Mounted Spare Wheel Carrier Tyres Pressures Tyre Wear and Damage Changing a Wheel Jacking Lubrication Maintenance of your BPW Chassis STORAGE Long Term & Winter Storage Caravan Covers Power Drain WARRANTY The Explorer Group Ltd 3-Year Manufacturer s Warranty Parts Covered By This Warranty for Year Parts Covered By This Warranty for Years 2 and Parts not covered by this warranty in years 2 and The Explorer Group Ltd 3 Year Manufacturers Warranty is offered subject to the following conditions: CODE OF PRACTICE - WATER INGRESS Six (6) Year Body Shell Integrity Guarantee Conditions Attached To the Body Shell Integrity Guarantee Customer Obligation - Servicing Mains Electrics Spare Parts Remedial Work CARAVAN CONSTRUCTION - MAIN COMPONENTS BPW Chassis Braking System CONTENTS-2

4 CONTENTS Body Shell Windows Insulation Front Panel and Gas Bottle Locker Lid Awning Channel Additional Fixings to Your Caravan Shell EQUIPMENT LIST Xplore Range ELECTRICAL DRAWINGS Pin Drawing Wiring Diagram Road Lights TECHNICAL SPECIFICATIONS Xplore Range GENERAL QUESTIONS GLOSSARY SERVICE DOCUMENTS INDEX CONTENTS-3

5 CONTENTS CONTENTS-4

6 INTRODUCTION WELCOME AND INTRODUCTION Congratulations on choosing an Elddis Touring Caravan. This Owner s Handbook has been prepared for your guidance to help you derive the greatest amount of pleasure from the use of your caravan and your leisure time. We strongly recommend that you read this guide thoroughly so that you are fully aware of all the caravan s features, equipment and systems. Additional information and detailed appliance instruction manuals are also contained in your Owner s Information Pack. Your new Elddis caravan has been designed as a recreational vehicle and is intended for recreational use only. It is not intended for business use or for permanent habitation. Elddis accepts no liability if the caravan is used for any purpose other than recreational/holiday use. Your caravan has been designed for towing behind a normal motor car. Additional care should be exercised when towing with a 4x4 because of the off-road nature of the suspension. Owners should not tow their touring caravans with commercial vehicles (including light and heavy goods vehicles). When selecting a towing vehicle it is recommended that you consult the Caravan Towing Code, which is also included in your Owner s Information Pack. By following the instructions provided in this handbook and maintaining your caravan in a first class roadworthy condition, you are sure to have many years of carefree use. To ensure the very best quality and reliability all touring caravan designs and new developments are rigorously tested. Therefore Elddis will accept no liability or uphold the warranty if the caravan is altered or modified in such a way that would adversely affect the reliability. Please Note: It is a condition of your warranty that the caravan must have an annual service done by an Approved Retailer or Service Centre, and a record is kept. Pages are provided in the back of this guide, for your assistance. Approved Retailers or Service Centres will be able to supply any replacement parts for your caravan, should the need arise, and in most cases any accessories you may require. Please note: It is not possible to purchase replacement parts direct from Elddis. Changing market and supply situations may prevent us from maintaining the exact specification details in this guide and we therefore reserve the right to alter specifications as materials and conditions demand. Enjoy your new caravan Model Year All Touring caravans manufactured by Elddis are designated by their model year. The 2011 model year runs from 1st September 2010 to 31st August Elddis Technical Approvals In order to ensure your new Caravan is safe to use Elddis are members of and have been inspected by the following bodies. National Caravan Council (NCC) who operated a certification scheme to ensure compliance with the European safety standards for caravans. National Inspection Council for Electrical Installation and Contracting (NICEIC) who carry out an annual inspection of Elddis electrical installations within caravans. Gas Safe Register approved installers carry out an annual inspection to ensure that the gas installation installed by Elddis fully comply with all relevant regulations and standards. Elddis has also obtained ISO9001:2008 accreditation and this is audited by SGS UK Limited 1-1

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8 GENERAL SAFETY GENERAL SAFETY Please read before using your new caravan. In order for you to get the most out of your new Xplore touring caravan it is necessary for you to be aware of the following: (i) Do not obstruct ventilators and clean them regularly, it is advisable to clean and check all the ventilators annually for blockages and where necessary rectify any blockages found. (ii) Inspect the high pressure flexible gas hose (available from your retailer) regularly for deterioration and renew as necessary, with approved type, in any case no later than the expiry date stated on the hose. (iii) Turn off all gas appliances and turn off the gas supply before towing your caravan. (iv) If your caravan is fitted with a gas barbecue point it is not designed to allow gas flow into your caravan and should never be used for this purpose. (v) Never use portable cooking or heating equipment inside your caravan. Do not use your fitted cooking equipment as heating at any time. (vi) Never allow modification to your gas or electrical system unless qualified persons carry them out. All modification to the gas system should be carried out by a Gas Safe Register approved gas fitter. Any modifications carried out on the electrical system should be carried out by an electrician on the roll of the NICEIC or be a member of the ECA. (vii) In the interest of safety, replacement parts for an appliance shall conform to the appliance manufacturer s specifications and should be fitted by him or his authorised agent. (viii) It is recommended that you provide a dry powder fire extinguisher complying with ISO 7165 of at least 1KG capacity by the exit door and a fire blanket next to the cooker. Ensure you read the advice to occupier label fitted to your caravan usually found on the inside of the wardrobe door. (ix) (x) (xi) (xii) (xiii) Never exceed your caravans Maximum Technical Permissible Laden Mass. (see Caravan Towing Vehicle Weight Ratio) The laden nose weight for your caravan should not exceed the lower of the following: Towing vehicles maximum nose weight Tow bar maximum nose weight The caravan s maximum nose weight Ensure heavy and large items are secured before towing your new caravan to reduce the risk of damage being caused while the caravan is in motion. When your caravan is connected to your towing vehicle it should be level or slightly nose down. An excessive nose down attitude or a nose up attitude could lead to instability when towing. When your caravan is loaded to its MTPLM and the weight distributed in accordance with the towing code, your caravan is designed to be towed at a maximum speed of 130kmh/80mph. However, your attention is drawn to the fact that in the UK the maximum speed allowed for towing a caravan is 100kmh/ 60mph. (xiv) It is illegal to tow your caravan whilst it is occupied. (xv) If your caravan is fitted with a lift up bunk it is designed for a maximum weight of 11 stone and is not suitable for children under 3 years old without supervision. (xvi) Do not leave children under 14 years of age unattended in your caravan. (xvii) The coupling head operating handle MUST NOT be used to manually manoeuvre the caravan at any time. (xviii) In order to manually manoeuvre your caravan please use the front and rear grab handles fitted to the caravan. IMPORTANT Your attention is drawn to the notice affixed in the caravan s wardrobe advising on fire prevention, ventilation and what to do in case of fire. 2-1

9 GENERAL SAFETY VENTILATION All caravans manufactured by The Explorer Group Limited are ventilated at both high and low level in accordance with BSEN 721 Safety Ventilation. The fixed ventilation points fitted in your caravan must not be blocked under any circumstances as your safety may depend upon them. It is advisable that the fixed ventilation points are checked and cleaned (where necessary) on a regular basis. High-Level Ventilation This is always provided by fixed ventilation within the fitted roof skylight. All roof skylights fitted by The Explorer Group Limited provide fixed free area ventilation. These roof skylights should be cleaned annually by use of a small brush to remove any dust that may have accumulated around the mesh fitted. On some roof skylights the mesh can be easily removed to aid cleaning. On fan-assisted roof skylights it is essential that the fan is switched off prior to cleaning. Low-Level Ventilation Low-level ventilation is provided under the front chest of drawers, except in an L shape layout, where it can be found either in the nearside or offside bed box. The exact position can be identified via the white or black plastic cover used to prevent the ventilation from being obstructed. In order to clean the ventilator, remove the cover by undoing the two screws and clean using a small brush. It is essential that the cover is replaced once cleaning is complete. Ventilation in Separate Bedrooms In caravans with separated sleeping areas, separate ventilation is required and is provided via a roof skylight at high level and a ventilator at low level within a bed box or under the fixed bed. Gas Dispersal Holes All appliances and gas unions have a gas dispersal hole nearby. It is essential that these are not blocked or made ineffective. Petrol/Diesel Fumes The fitting of a tail pipe to your exhaust will reduce the possibility of fumes entering your caravan through the front fixed ventilation points. FIRE SAFETY Fire Extinguishers It is recommended that a 1 kg (2lb) minimum capacity dry powder fire extinguisher be carried inside your caravan at all times. A fat pan fire must not have an extinguisher aimed at it, but must be smothered with a fire blanket. In Case Of Fire (i) Get everyone out of the caravan as quickly as possible using whichever exit is quickest including windows. Do not stop to collect any personal items. (ii) Raise the alarm. Call the fire brigade. (iii) Turn off gas container valve if safe to do so. Fire Retardant Foams Under the requirements of the Consumer Protection Act 1987, the manufacturer has a responsibility to ensure that their product is as safe as possible. With this in mind all caravans are equipped with either Combustion Modified High Resilient (C.M.H.R.) foam cushions or sprung mattresses. These foams are very much safer from a fire point of view than those previously used. In addition all upholstery is made of fire retardant fabric. 2-2

10 GENERAL SAFETY YOUR CARAVAN PAYLOAD EXPLAINED Definitions Maximum technically permissible laden mass (MTPLM) Maximum mass of the vehicle, which takes into account operating conditions including, factors such as the strength of materials, loading capacity of the tyres etc. Mass of the caravan in running order (MIRO) This is the weight of your caravan as it leaves our factory plus the following: 18kgs to allow for the carrying of 2 x 5kgs BP gas light bottles. 9kgs of water in the water heater. 2kgs of water in the toilet holding tank as this is the maximum recommended by Thetford. Essential habitation equipment payload (EHEP) Mass of the items required for the safe and proper functioning of the equipment for habitation as defined by the manufacturer. User Payload (UP) This is calculated by the following formula: 10L + 10N + 50 L is the body length of the caravan in meters. N is the number of berths. 50 is for normal equipment carried in the caravan, a sample list is given below. TV... 3kgs Kettle kgs Bed linen... 6kgs Crockery... 5kgs Saucepans... 3kgs Wastemaster... 6kgs Aquaroll (empty)... 5kgs Waste bin... 1kg Cutlery... 2kgs Toilet fluid etc kgs Battery... 16kgs Personal effects payload (PEP) A mass specified for the items which a user can choose to carry in a caravan and which are not included as essential habitation equipment or optional equipment. Optional equipment payload (OEP) This is an amount of weight provided by us for factory fitted options. Please note: Any options fitted by the retailer will reduce the overall payload available to the customer. 2-3

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12 PREPARING FOR THE ROAD PREPARING FOR THE ROAD Before venturing out on to the road with your Xplore touring caravan, it is important that you prepare correctly. CARAVAN TOWING VEHICLE WEIGHT RATIO This ratio has a major influence on stability. It is recommended that: (i) The laden nose weight for your caravan should not exceed the lower of the following: * Towing vehicles maximum nose weight, * Tow bar maximum nose weight * The caravan s maximum nose weight, which is 100kgs (ii) The actual laden weight of the caravan should always be kept as light as possible. The lighter it is whilst being towed on a road, the safer the outfit combination will be. (iii) The Caravan Club recommends a maximum caravan/towing vehicle weight ratio of 85% of the towing vehicle s kerb weight providing both are properly maintained, fully serviceable and the other recommendations in this Handbook are followed. (iv) Whilst you can legally tow at a higher weight ratio than 85% (subject to manufacturers towing limits and driving license restrictions) towing a heavier caravan will increase the risk of instability, especially at higher speeds. (v) The greater the actual laden weight of the caravan in relation to the kerb weight of the towing vehicle the more careful and experienced the driver needs to be and the lower the speed at which instability could occur. WARNING: It is strongly recommended the loaded weight of the caravan does not exceed the kerb weight of the towing vehicle. LOADING Always lower and secure the jockey wheel and the four corner steadies (with the brace provided) before entering the caravan. This will ensure that the caravan does not tip up when you are inside. Please Note: Corner steadies should not be used as a jacking device. Internal Loading & Checks When loading your caravan it is advisable to: (i) Distribute items evenly over the axle and as low as possible to optimize road holding and achieve the best possible braking effect. (ii) Do not overload on one side as this will cause the caravan to lean and affect the road holding and stability. (iii) Do not stow tins, bottles or heavy items in overhead lockers when towing. (iv) Loose articles should be stowed securely to avoid movement and possible damage. (v) Ensure that all lockers and cupboard doors are closed and secured. (vi) Secure all bunks (if appropriate). (vii) Store the main dining table in its transit position. (viii) Set the refrigerator for 12V operation if any fresh food is stored in it and ensure the door is locked. (ix) Fully close and lock all windows and rooflights. Never tow with windows on night setting. (x) Leave all curtains and blinds open to prevent damage in transit. If your caravan has a rear window this may aid visibility. External Loading & Checks (i) Gas cylinders should only be stored, correctly positioned, and secured in the gas bottle locker. The gas should be turned off. (ii) The leisure battery is stored and secured in the battery locker box, set into the tray provided and secured. (iii) Any external connections (battery chargers, connecting cables etc), should be disconnected and stowed. (iv) Check that all exterior locker doors are secure and locked. (v) Secure and lock the main caravan entrance door. (vi) Ensure the water heater flue cowl is in place. 3-1

13 PREPARING FOR THE ROAD PRE-TOW CHECKLIST & HITCH-UP Having loaded the touring caravan and secured the lockers and main entrance door: (i) Check touring caravan wheel bolts are torquetightened to the required level (See Index - Changing a Wheel). (ii) Check tyre pressures (Refer to the Technical Specification section) and tyre condition for roadworthiness. (iii) Ensure the jockey wheel is down, in good contact with the ground, clamp tightly secured, and the caravan handbrake is fully on. (iv) Wind up the corner steadies. (v) Reverse the car close up to the caravan s hitch. It is advisable to seek assistance to guide you so that the car tow ball aligns with the caravan s hitch. (Use of the caravan handbrake is advised. Extreme caution should be taken if manoeuvring the caravan down hill or on wet, slippery surfaces). (vi) Make sure the jockey wheel height is sufficient for the hitch head to clear the towing vehicles tow ball. (v) Manoeuvre the hitch head over the tow ball and lower the jockey wheel using the winding handle, until the hitch head opening sits comfortably over the tow bar ball. COUPLING & UNCOUPLING Note: The handle of the ball hitch and the handbrake lever must not be used as a manoeuvring aid. There is a risk of damage to the internal components! The caravan hitch (ball head hitch) on your BPW chassis is design tested. The maximum support load at the coupling point must not be exceeded. When coupling your caravan to the towing vehicle lower the jockey wheel to the ground. Reverse the car up to the caravan or, in the case of a small caravan, manoeuvre the caravan up to the car s caravan coupling. Coupling: Open coupling jaw by pulling lever H vigorously upwards in the direction of the arrow until lever locks open. Lower the opened hitch onto the ball head vehicle coupling and the lever will automatically release. Closing and locking are carried out automatically. Heed the + (Fig 3-1) position! Connect the breakaway cable and electrical plug to the towing vehicle. Raise the jockey wheel up fully and secure by firmly clamping it. Ensure that you release parking brake before setting off. Visual check: the ball head should no longer be visible in coupled condition. Uncoupling: Lower the jockey wheel down. Disconnect breakaway cable and electrical plug. Pull lever H vigorously upwards in the direction of the arrow and hold. Wind down jockey wheel and lift the Fig 3-1 Raising not necessary for versions: EM...R or EM...V caravan off the ball head of the towing vehicle. Secure the caravan by means of a wheel chock and/or by applying the parking brake. USE OF YOUR CARAVANS BREAKAWAY CABLE UK LAW requires that all caravans with brakes (e.g. caravans, horse boxes, car transporters etc), built on or after 1st October 1982, are fitted with a safety device to provide protection in the unlikely event of the separation of the main coupling while in motion. It s also a legal requirement to use the breakaway cable whenever it s provided. The purpose of the breakaway cable is to apply the caravan s brakes if it becomes separated from its towing vehicle. The cable assembly is designed to part, allowing the caravan to come to a halt away from the towing vehicle. Construction - Usually a thin steel cable, possibly plastic coated, and fitted with a means of 3-2

14 PREPARING FOR THE ROAD attachment to connect to the towing vehicle. Operation - The cable should be able to pull tight to engage the caravan s brakes without any hindrance to its action, if the main coupling of the caravan separates from the towing vehicle. It should never become taut during normal use. Correct Procedure For Use (i) Check cable assembly for damage. If in doubt contact your Retailer or Service Centre. (ii) Make sure the cable runs as straight as possible, and goes through a cable guide underneath the caravan coupling. (iii) Determine whether or not you have a designated attachment point (a feature of the tow bar which has been identified by the tow bar supplier as being for the attachment of a breakaway cable). Where a Designated Attachment Point Is Provided On The Tow Bar (i) Pass the cable through attachment point and clip it back on itself (Fig 3-2, Step 1); or (ii) Attach the clip directly to the attachment point (Fig 3-3, Step 2). Note: this must be specifically permitted by the caravan manufacturer s guidance, as the clip may not be sufficiently strong. Where No Designated Attachment Point Is Provided On The Tow Bar (i) Fixed Ball - Loop the cable around the neck of the tow ball. If you fit the cable like this use a single loop only (Fig 3-4, Step 3). (ii) Detachable Ball - You must contact the tow bar supplier for advice. Other Means of Attachment Alternatively, it may be possible to attach the cable assembly to a permanent part of the tow bar structure with the approval of the tow bar supplier, or to an accessory sold for the purposes of breakaway cable attachment. When The Breakaway Cable Is Attached Check To Ensure (i) That the cable cannot snag in use on the caravan hitch, jockey wheel or any accessories e.g. a stabiliser, bumper shield, STEP 1 Fig 3-2 STEP 2 Fig 3-3 STEP 3 Fig 3-4 cycle carrier etc. (ii) That there must be sufficient slack in the cable to allow the towing vehicle and caravan to fully articulate without the cable ever becoming taut and applying the brakes. (iii) That it is not so slack that it can drag on the ground. Leave it too loose, and the cable may scrape along the ground, and be weakened so that it fails before doing its job! 3-3

15 PREPARING FOR THE ROAD BEFORE SETTING OFF (i) Connect the 13 pin plug on the caravan A- frame to the towing vehicle. (ii) Check that all tail-lights, brake lights, road lights and indicators work correctly. (iii) Ensure that the correct vehicle license / registration plate is attached to the rear of the touring caravan. (iv) Using the jockey wheel lift the tow ball slightly to check hitch is locked onto the ball (v) Wind up the jockey wheel until the wheel supports locate into the cut out sections at the base of the winding section. (vi) Raise and secure the jockey wheel using the clamp. The jockey wheel should be parallel to the direction of travel at all times. (vii) Check condition of and secure the breakaway cable to the tow vehicle. HANDBRAKE Your caravan is fitted with BPW running gear and handbrake. It is essential that prior to towing you ensure that your handbrake is in the fully off position. This can be confirmed by ensuring that the handbrake arm is resting on the blue stop fitted to the side of the A frame as shown in Fig 3-5 below. Fig 3-5 CABLES For peace of mind, you may wish to check the ability of the cables to be able to cope with towing the vehicle at extreme angles before setting off. To do so position the vehicle at alternate extreme angles and check that the cables do not pull too tight, are liable to stretch or become unplugged. No cables should be allowed to touch the ground as they will wear and become damaged and ineffective. Please Note: If having followed this advice, you feel you cannot achieve a satisfactory cable arrangement, consult your caravan or tow bar supplier or service agent. 3-4

16 TOWING AND DRIVING TOWING AND DRIVING REVERSING It is advisable to have a second person available when reversing the caravan. Start practising by choosing a left-hand bend for ease. Reverse slowly; turning the wheel, initially the opposite way to the direction you want the caravan to go. Now the front of the caravan is nudged out and is moving the rear in the intended direction. Take care not to hit the van with the car! Midways through the manoeuvre, when the caravan is correctly angled, reduce speed to a crawl and gradually apply opposite lock. Make the car follow the caravan round then finally straighten up. Please Note: Proficiency at reversing can only be achieved with practice. SPEED LIMITS Normal road towing: 50mph Motorways (including dual carriageways): 60mph SETTING OFF (i) Let the clutch in smoothly on the towing vehicle. Allow more engine speed to produce the power to move the additional weight of the caravan. (ii) Avoid wear and tear on the clutch and transmission by taking extra care not to ride the clutch. (iii) Change gears smoothly. Try not to jerk the clutch. CARAVAN HANDLING (i) Allow for the caravan being wider than the car. Ensure you have a clear view to the rear. This may require the fitting of extended mirrors for towing your caravan. (ii) Do not bump the kerb with the caravan wheels. (iii) When passing other vehicles, allow more than the normal clearance for driving solo. (iv) Allow longer to obtain a fast enough speed to pass other vehicles. (v) Allow for the vehicle being twice its normal length. Do not suddenly swing out. (vi) Carry out all manoeuvres as smoothly as possible. (vii) Use the nearside wing mirror to check the caravan has clearly passed other road users when overtaking and changing lanes. (viii) Adverse weather conditions may affect the steering and braking characteristics of your caravan. Fig

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18 ARRIVING ON SITE ARRIVING ON SITE CHECK SITE REGULATIONS On arrival at a site, you should always check the site regulations. This will help avoid any unnecessary conflict with site management and other site users. WARNING: Care has to be taken to prevent fouling when traversing ramps or other ground obstacles. SELECTING A PITCH Carefully select where you wish to place your caravan. The site should be as level as possible, preferably not under or near trees, well drained and away from possible boggy areas. Consider how you will move the caravan when it is time to leave the site. On sloping ground it is better to pitch facing downhill, especially during wet weather. SIDE-TO-SIDE LEVELLING A quick glance at your pitch should tell you if you are likely to need side to side levelling i.e. levelling across the axle. On uneven ground lateral levelling is accomplished by the use of a leveller jack or ramp and a spirit level placed across the caravan floor (not supplied). Leveller Jack Place the leveller jack, folded flat, in front of the wheel needed to be raised to level the axle. Tow the caravan onto the leveller jack and adjust the height until the spirit level shows that the caravan is laterally level. Ramp (i) Reverse onto your pitch about 30cm (12") further back than you wish to end up. (ii) Then place the levelling ramp in front of the wheel that needs to be raised. (iii) Place a spirit level parallel to the axle on the A-frame or just inside the caravan door. It helps to have two people at this point. One should drive the car very slowly forward moving the caravan wheel up the ramp, and the other should indicate when the spirit level bubble is in the middle. Whichever method you use, and once level: (i) Apply the caravan handbrake and chock the caravan wheel if necessary. (ii) Lower the jockey wheel to ground level before unhitching. (See index uncoupling) 5-1 You should then park your car, usually next to the caravan furthest away from the door side. Please Note: On upward facing pitches when the hydraulically damped drawbar of the hitch becomes fully extended, it will be necessary to compress the drawbar slightly in order to achieve a clean unhitching. With the caravan brake on, reverse the towing vehicle about 2.54cm (1") to release hitch lock tension and using the jockey wheel adjustment, unhitch the caravan as previously described. FRONT & BACK LEVELLING This should be done only when the lateral levelling is complete. (i) Place the spirit level pointing front to back just inside the caravan door or on the A frame. (ii) Then raise or lower the jockey wheel until the caravan is horizontally level. Please Note: If there is a significant front to back slope, you may need to place a block under the jockey wheel. (iii) Next, wind down the corner steadies onto load spreaders (blocks of wood a minimum of 15.25cm (6") square or Big Foot steady attachments) until they are firmly set against the ground. Please Note: It is possible on very uneven sites that when fully extended blocks may be required under the corner steadies to achieve this. It is important that the caravan is correctly levelled to ensure the correct working of the refrigerator, cooker etc. (iv) Now that your caravan is level, place the caravan step in front of the door ensuring that it is stable and safe to use. PARKING ON A REVERSE-SLOPING SITE OR STEEP HILL For successful parking on a reverse slope or steep hill, the operator need only apply the handbrake with one hand while gently but purposely inching the caravan a small distance backwards with the other. CAUTION Never enter the caravan without first lowering the four corner steadies with the brace provided. Corner steadies should not be used as a jack. Take care not to lift the caravan wheels.

19 ARRIVING ON SITE 5-2

20 GETTING STARTED GETTING STARTED You have arrived at your destination and now want to start to enjoy your new Xplore touring caravan. The following is a step by step guide to connecting your services and getting everything in your caravan working. ELECTRICITY Power Supply Charger Your caravan is fitted with a power supply/ charger. This will charge the caravan battery when fitted and also power the 12V systems in your caravan. It is recommended that you always carry a leisure battery. The Charger is fully automatic and will not overcharge the leisure battery. 12v Systems: Your caravan is fitted with an automatic system for selection of power. When connected to the 230V site supply the automatic Power Supply/Charger will charge the leisure battery and the 12V systems. When connected to the car (always disconnect 230V supply), the system automatically switches to the car supply. When the ignition is switched on the 12V system in the caravan is automatically switched off, car power is supplied to the refrigerator and battery charging is in operation. AC or DC and whether it is at the correct voltage and frequency. (ii) Your caravan is properly earthed. Never accept a supply from a socket outlet or plug having only two pins, or from a lighting outlet. (iii) Any residual current device (earth leakage circuit breaker) in the mains supply to the caravan has been tested within the last month. In case of doubt, consult the site owner or their agent. (iv) Make sure that the switch at the site supply point is off and that all electrical equipment in the caravan is switched off by ensuring your caravan mains isolating switch on the MCB is in the OFF position. ELECTRICAL WARNING Attention: Always disconnect the electrical connector between the towing vehicle and the caravan before connecting a mains electric supply to the caravan and before charging the caravan battery by any other means. Once the above checks have been made: (v) Remove any cover to the electricity inlet provided on the caravan, and insert the female connector of the flexible orange supply cable as shown. GENERATOR/CHARGER When connecting to a generator, always switch off the RCD, start the generator and allow running for a few minutes to stabilize. When this has happened, switch the RCD to the ON position. ELECTRICITY MAINS SUPPLY Your caravan s main electrical installation is designed to run on 230V at 50 hertz AC supply. CONNECTING TO MAINS SUPPLY ON ARRIVAL AT SITE Before connecting the caravan installation to the mains supply, check that: (i) The mains supply is suitable for your installation and appliances, i.e. whether it is (vi) Locate the site supply and remove any cover from the socket outlet provided at the supply point. Insert the male plug at the other end of the flexible orange supply cable. Switch on the main switch at the site supply point (if appropriate). 6-1

21 GETTING STARTED WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET WARNING: It is essential that connections are made exactly as shown. If terminal markings are not in accordance with the above diagram they must be ignored. (vii) Place any surplus cable under the caravan. Ensure that the surplus cable is not coiled up as it could overheat. (viii) The MCB main electricity supply switch should be put in the ON position. (ix) Check the RCD is working by pressing the test button. Once pressed all electrical lights and appliances should cease to operate. Reset, and then check the electrical system is operational. (x) Finally in order to get your 12V system operational, ensure the master 12V switch is in the ON position. Refer to index for further details on the control panel fitted. DISCONNECTING MAINS SUPPLY WHEN LEAVING SITE (i) Switch OFF at the caravan mains isolating switch. (ii) Remove the male plug from the site supply. (iii) Disconnect the female plug from the caravan and store the cable in an appropriate locker. OVERSEAS ELECTRICAL CONNECTION Please Note: Connection to a mains voltage supply OVERSEAS requires particular attention. Care must be taken when connecting supplies abroad since the supplies can be of REVERSE POLARITY. The significance of REVERSE POLARITY is that when equipment is switched off, it may not be electrically isolated. The only certain way of making equipment safe is to unplug it. A means of checking the polarity of the mains supply when overseas is recommended. There are available several proprietary makes of equipment for the purpose. If it can be achieved, it is preferable to connect live to live, and neutral to neutral to maintain full electrical protection. CHECK all caravan equipment is set-up to accept the site supply before actually switching on. 6-2

22 GETTING STARTED GAS SUPPLY Your caravan is designed to operate using either propane or butane liquefied petroleum gas at 30M/bar. Gas can be obtained from your caravan dealer. Your caravan is designed to accept a maximum 2 x 6kg BP Light gas bottles. Connection Make sure that heating and cooking appliances and gas cylinders are switched off. Each gas appliance is connected to its own gas isolation tap under the cooker. These are identified on the tap via a label. Below is a key to identify each label. To operate the tap the arrow on the tap shows the direction of flow for the gas. The arrow should be pointing towards the appliance for the appliance to operate. There will be a small label next to the bank of taps under the cooker, which is also reproduced below: Water Heater Space Heater Refrigerator Changing a Gas Cylinder Cooking Appliance Hob Gas On/Off Before commencing to change a gas cylinder ensure that the valve on the cylinder is turned fully off. Turn off all gas operated appliances. Remove the gas hose from gas cylinder. Before refitting a gas cylinder, ensure that all gas operated appliances are turned off - particularly after winterisation. Ensure all connections are secure. WARNING: If cylinders other than those recommended are used, ensure that the cylinders are adequately supported, do not block ventilation openings and cannot cause damage to fixtures and fittings located in the compartment. Gas Regulator Your new Xplore caravan has been fitted with a fully approved gas regulator designed to operate at a gas pressure of 30Mbar. Your regulator is fitted with a test point, which is accessed via the inlet at the side of the regulator. This access point is only for carrying out gas pressure tests and should not be used for any other purpose. CAUTION It is strongly recommended that only Gas Safe Register approved gas fitters carry out any work on your caravan gas installation. High Pressure Gas Hoses You should only connect to this regulator using a length of approved high-pressure hose not exceeding 450mm from the gas cylinder to the regulator. These approved high-pressure hoses are available from your Explorer Group Retailer. These hoses are connected using screw thread fittings, which will make a seal if connected and tightened using a spanner. Once the hose is securely connected turn on the gas tap above the regulator, then turn on the gas bottle to allow gas to flow into the caravan. In order to make all your caravan gas appliances operational it is necessary to open each appliance gas tap as detailed in previous column. All your gas appliances should now be operational. Instructions on how to use each appliance are detailed later in your handbook. WARNING: Aerosols and highly flammable liquids must not be stored in the compartment behind, or adjacent to, any gas appliance. Some industrial LPG appliances operate at high pressure and require a high pressure regulator. This often has an adjusting handle on it. NEVER use such a regulator on a caravan. Ventilation holes must be clear at all times. 6-3

23 GETTING STARTED WATER SYSTEM Your new Xplore caravan is fitted with a Whale pressurized water system using a submersible water pump. To achieve the best performance from your water system please follow the setting up your water system instructions each time you connect the submersible pump to your caravan. Setting Your Water System On Your New Xplore Caravan 1. Ensure all the taps within your caravan are in the closed position. 2. Switch on the master 12V switch within your caravan. 3. Insert the submersible pump provided within your kit box into your water container (not provided) and connect the pump outlet to the inlet on the caravan (Figure 1) and switch on the pump switch. 4. Using the farthest away tap from the pump, open on HOT (pump LED on control panel should illuminate) and allow air to expel from the tap. Wait for water to flow smoothly. Close tap, the pump LED should go out. Repeat step 4 for the 2nd furthest tap. Repeat step four for all the cold taps. Your system is now purged and primed ready for use. Draining Down Your Water System (i) It is essential that you drain down your caravan water system when it is not in use. This is most important during winter months to protect against frost damage. (ii) Disconnect the water pump and switch off power supply. (iii) Remove the water heater fuse from the switch spur and store in a safe place. (iv) Open the safety drain valve on the water heater located next to the water heater. (v) Open all taps and remove all plugs from sinks and showers. Lever operated taps should have the lever put into the up and central position. (vi) Open the drain outlets on the outside of your caravan. (vii) If an onboard water tank is fitted ensure that the drain tap on the tank is open. (viii) Adjust the level of the caravan to ensure that the drain outlet is at the lowest point of the caravan. This will aid the flow of water to ensure all water is drained off. (ix) After 30 minutes level the caravan and prepare it for storage if necessary. Fig 1 6-4

24 GAS SAFETY ADVICE GAS SAFETY ADVICE In the event of a suspected gas leak the gas must be turned off using the isolation valve on the gas bottle. A competent gas fitter should then check the system before it is used/reused. Regularly check flexible gas hose, joints and connections for tightness. Finally, make sure that each gas appliance is working efficiently to the recommendations of the appliance manufacturers. See Index - Ventilation FACTS ABOUT LPG LPG is not poisonous. Bi-products are harmless. LPG is dangerous if all air and oxygen is excluded. LPG has been given a smell by the manufacturers in order to identify leaks. The gas is heavier than air and therefore sinks to the lowest point. AWNING SPACES, LPG AND APPLIANCE EXHAUST There is no danger of pollution of an enclosed awning space from the LPG exhaust from a refrigerator venting into it. Space heaters may produce sufficient exhaust to pollute the awning space, if it is totally enclosed, from a general comfort, smell and hygiene point of view. In extreme cases there could be a build up of carbon dioxide to a dangerous level. Caravan owners are advised to allow some fresh air circulation in the awning space when such appliances are in use. Please Note: Ventilation holes must be clear at all times. will get hot when in use. You are advised not to use any additional gas appliances outside your caravan unless it is a Gas Barbecue connected via the Barbecue point supplied with your caravan. Please ensure that you have read the operating instructions for each gas appliance contained in your Owners Information Pack. Please ensure that any gas hose left unconnected is protected from dirt or other foreign bodies entering the hose. WARNINGS Fresh air circulation should be allowed below the caravan when appliances are in use and when flues terminate below the floor to allow free evacuation of the products of combustion. At least three sides of the underfloor space should always be kept open and unobstructed especially by snow. Do not make any additional openings in the floor. Outlet sockets located within the caravan should only be used with a dedicated appliance and not an independent unit. No appliance shall be used outside when connected to an internal outlet. Maintain adequate spacing of combustible materials from sources of heat. Do not use additional independent gas appliances inside the caravan. LPG GAS SYSTEM The Explorer Group Limited does not recommend the use of any external cylinders. All cylinders in use should be within the gas locker provided. If you wish to utilise a larger cylinder and have this outside the gas locker then the connecting hose must not exceed 750mm. It is recommended that no flammable material is stored or placed within 300mm of any open flame. Your attention is also drawn to the fact that the surface of the Space Heater in your caravan 7-1

25 GAS SAFETY ADVICE 7-2

26 ELECTRICAL SYSTEM ELECTRICAL SYSTEM 12v POWER SUPPLY Battery Installation Your caravan will be fitted with a BCA Leisure charging and power distribution unit. If you wish to install a leisure battery please ensure that it is placed on the battery tray supplied with your caravan. Then place the tray in the battery locker fitted to the side of your caravan. Connect the battery to the clamp fittings connected to the connection leads within the battery box. The Explorer Group Limited recommends that you use sealed for life leisure batteries of a minimum rating off 40 ampere-hours at 20 hours discharge rate. Battery Maintenance Your leisure battery should be maintained in accordance with the manufacturer s instructions. For information on the automatic charging system in your caravan please refer to Automatic Charging System in the index. Do not charge your leisure battery with any charger other than that supplied. Failure to comply may cause damage to your battery. If you remove your leisure battery, ensure that it is not placed on a cold surface as the battery will deteriorate more rapidly than if stored at a suitable temperature Generators / Charger All electrical equipment fitted in your new caravan can be run from either a controlled generator or charger whose output is maintained between 11volts and 14volts. At least once every 3 years, the caravan electrical installation should be inspected and tested, and a report on its condition obtained, as prescribed in British Standard BS v POWER SUPPLY Mains Unit The Mains Unit replaces the conventional fuse box. Similar, but larger ones are often fitted in new houses. The unit, normally located in the wardrobe, gives overloads and earth leakage protection for the 230V electrical supply in your caravan. For normal operation all switches on the unit need to be in the ON position. The switches on the left of the unit are known as MCB s (miniature circuit breakers). These take the place of the conventional fuse but are more convenient. In the event of a fault the MCB trips i.e. automatically moves to the OFF position. After elimination of the fault the MCB can be re-set by switching to the ON position (against the spring pressure in an upwards direction). If an earth fault develops, or a person was to touch a live piece of equipment, the leakage of current to earth should immediately operate the RCD (residual current device) and trip the main switch, to the OFF position. This switch can only be re-set after elimination of the fault. Please Note: In case of difficulty, consult an approved electrical installation contractor (who may be the local electricity board). It is dangerous to attempt modifications and additions yourself. Lamp holder-plugs (bayonet- cap adaptors) should not be used under any circumstances. Resetting the RCD To re-set, operate the switch as for MCB s. Periodically, the RCD should be checked by operating the test button marked T. The unit should immediately switch to the OFF position. If the unit does not switch off then a qualified electrician should be consulted. If the unit does switch off, the test is complete and the switch can be re-set restoring the supply back to normal. Please Note: Simultaneous operation of all of the 230V mains electrical equipment may not be possible. A typical UK caravan site mains hook-up point provides a maximum output of 10 amps and on some continental sites the available output may be as low as 5 amps. If your loading exceeds the site supply it may trip the site circuit breaker. Please check the available mains output with your site operator. The following items need to be added together if used simultaneously. 230V mains equipment typical consumption figures: Refrigerator amps Charger amps Water heater amps Blown air heaters amps Colour TV amps Microwave amps Air conditioning amps 8-1

27 ELECTRICAL SYSTEM AUTOMATIC CHARGING SYSTEM The battery charger will operate automatically when the caravan is connected to the mains outlet on a caravan site. The 12V system, with the exception of the 12V refrigerator and battery charging, will not operate when the caravan is connected to the towing vehicle. CHECK all caravan equipment is set-up to accept the site supply before actually switching on. MAXIMUM BULB RATINGS FOR INTERNAL LIGHTS Type of Light Maximum Bulb Rating Compact Fluorescent... 9W Reading Lights... 10W Downlighters... 10W MAXIMUM BULB RATINGS FOR ROAD LIGHTS Type of Light Maximum Bulb Rating Front position... 5W Brake/Rear position... 21W/5W High level marker... 5W Indicator... 21W Reversing... 21W Please Note: Ensure that you only replace a blown bulb with one of the same rating. Never replace a bulb with one with a higher rating. You should ensure that when fitted, no bulb is in contact with the surface of the lamp or shade. 8-2

28 ELECTRICAL SYSTEM 12V FUSES - ALL MODELS 8-3

29 ELECTRICAL SYSTEM MAINS UNIT 8-4

30 HOW TO USE YOUR CARAVAN S EQUIPMENT HOW TO USE YOUR CARAVAN S EQUIPMENT Within this section of your caravan s handbook we will give you brief details on how to operate all of the caravan s equipment from the gas cooking equipment to the widow blinds. For further details on the major equipment within your caravan please read the individual appliance instructions contained with your user information pack. Please Note: Before attempting to use any gas equipment please ensure that the gas bottle is connected securely to the caravan s regulator via a high pressure gas hose and the bottle valve is in the on position. Also ensure the appliance isolation valves are in the on position as shown in the gas system section. Please Note: Before attempting to use any electrical appliance ensure that you have connected the mains connection cable to a mains hook up and that the mains isolation switch is in the on position. ELECTRICAL CONTROL PANELS Your new Caravan will be fitted with the control panel shown below. 9-1

31 HOW TO USE YOUR CARAVAN S EQUIPMENT COOKING EQUIPMENT WARNINGS (i) All pans should be mounted centrally over the burners, even when cooling, to protect adjacent walls. (ii) Do not lower the glass cover until hob has cooled down. (iii) Glass lids may shatter when heated. Turn off all burners and grill before shutting the lid. The glass cover should be raised when operating the grill. (iv) Accessible parts may be hot when the grill and oven are in use. Young children should be kept away. (v) Do not use grill or oven as a space heater. (vi) When you are cooking it is essential to provide additional ventilation, such as opening windows near grill, cooker and oven. Gas Hob (i) Turn the individual control knob for the burner you wish to light. (ii) The depressing of the control knob overrides the flame failure device fitted to the burner. Light the burner using a safety gas lighter. If the burner fails to light within 20 seconds then release the control knob and wait 30 seconds before trying again. (iii) Once the burner lights it will be necessary to keep the control knob depressed for about 5 to 10 seconds to ensure that the flame failure device is heated up enough to operate. Gas Grill (i) Turn the grill control knob to the high flame position and with the knob depressed light the burner using a gas safety lighter. If the grill does not light within 20 seconds then turn off the grill control knob for at least 30 seconds before trying again. (ii) Once the grill lights it will be necessary to keep the grill control knob depressed for 5 to 10 seconds to ensure the flame failure device is heated enough to operate. Grill control knob Burner controls 9-2

32 HOW TO USE YOUR CARAVAN S EQUIPMENT Gas Oven (i) Turn the gas oven control knob to maximum then depress the knob then light the burner using a gas safety lighter. If the oven does not light within 20 seconds turn off the control knob and wait for 30 seconds before trying again. (ii) Once the oven is lit it will be necessary to keep the control knob depressed for 5 to 10 seconds to ensure the flame failure device is heated up enough to operate. Oven control knob 9-3

33 HOW TO USE YOUR CARAVAN S EQUIPMENT REFRIGERATOR MODEL THETFORD N112P Control Panel - Manual ignition Model A = B = Energy source selector switch Thermostat C = D = Flame meter Manual ignition (piezoelectric ignition) OPERATING INSTRUCTIONS When the caravan is on tow, the refrigerator should only be operated electrically, i.e. from the 12V battery in the towing vehicle and not by means of the bottled gas. The refrigerator can be run on 230V or LP gas whilst stationary. CAUTION: Only use one source of energy at a time. WARNING: The refrigerator should not be operated on LP gas whilst being towed or when on a petrol station forecourt. Switching on the refrigerator Clean the inside of the refrigerator before you switch it on. Let the refrigerator run for at least eight hours before you place food in it for the first time. DELUXE REFRIGERATORS Controls A = Energy source selector switch. Selects the correct energy source at control A as follows: direct current mains supply gas OFF B = Thermostat controls the refrigeration temperature. Temperature level is indicated by a series of dots. The larger the dot the colder the temperature. C = Flame meter. Indicates if the refrigerator flame is alight. D = Piezoelectric ignition. Produces a spark, when pressed, to ignite the burner flame. ELECTRIC POWER OPERATION Electric power operation is available from two sources: Battery operation, 12V. Mains voltage operation, 230V. Battery operation must only be selected after the refrigerator has reached optimum temperature using either mains voltage or gas supply as the power source. Battery operation works independently of thermostat control. Mains voltage operation is controlled by the thermostat setting of control B. GAS POWER OPERATION WARNINGS: Ensure correct gas type is used and all relevant regulations are adhered to. Do not use gas power while driving or in the vicinity of fuel sources. Ensure gas bottle is connected correctly and then open the bottle valve and gas taps. Set thermostat control (B) to maximum. Select at source selector (A). Ignite the gas flame as follows: 9-4

34 HOW TO USE YOUR CARAVAN S EQUIPMENT Manual ignition: 1. Press and hold in thermostat control (B) for a maximum of 30 seconds. 2. Press manual ignition button (D) several times at intervals of 1-2 seconds. 3. Release thermostat control (B) when the flame meter (C) red needle enters the green area of the gauge. 4. Set thermostat control (B) to required value. Switching off Set the energy source selector switch (A) to to switch the refrgierator off. Use the special storage latch on the door lock mechanism to stop the door closing, preventing unpleasant odours and mould forming in the refrigerator. Turn off gas taps and gas bottle valve. Maintenance (all fridge variants) The maintenance requirements for all types of Thetford fridges are as follows: Cleaning: clean the fridge regularly using a soft cloth and mild detergent. Dust using a soft moistened cloth and annually remove dust from the condenser inside the fridge. Defrosting: defrost the fridge regularly as soon as the frost layer is 3mm thick. Door lock: check the door lock mechanism regularly and ensure door closes securely. Ventilation grilles: check regularly to ensure the grilles are clean and unblocked. Securing products for driving One of the racks in your refrigerator has a system for securing products during driving. The system consists of a simple click-andslide plastic strip. To secure products on the rack while driving, push the plastic strip as tightly as you can against the products on the rack. In the storage space on the inside of the refrigerator door, there is the unique Thetford flexible bottle slide. The slide prevents bottles from sliding around during driving. Push the slide against the products in the door or place the products between the bottle slide. Door locking mechanism The refrigerator door has an automatic locking mechanism. The door locks automatically when you press it shut firmly. The lock releases unnoticed when you open the refrigerator with your hand. This automatic locking mechanism also keeps the refrigerator door shut during driving. For some models an additional security device is fitted below the refrigerator. By pushing the locking bar over the pin when the door is closed, you can make doubly sure that the door does not come open during your journey. 9-5

35 HOW TO USE YOUR CARAVAN S EQUIPMENT WATER HEATER OPERATION Gas operation SPACE HEATER OPERATION Gas Operation Ultrastore Control (i) Ensure that the water heater has been filled with water and that the outside flue cover has been removed. (ii) Using the Ultrastore control knob, turn the dial to the desired temperature setting then turn the outer ring to the flame position. (iii) Once the Ultrastore is switched on a green light is visible within the switch and the unit will now try and ignite. (iv) If within approximately 10 seconds, the Ultrastore fails to ignite then a red failure light will also appear. If this happens wait 30 seconds before trying again. 230V Operation (i) Simply depress the Electrical switch fitted next to the gas control to the 230V position. This will turn on the water heaters electrical element. It is imperative that there is water in the heater whenever the Gas or Electric is switched on. Gas Control (i) Turn the gas control on top of the heater to the desired setting and depress the knob. (ii) Keeping the control knob depressed look into the viewing window and see if the gas ignites. If you have an automatic ignitor then you should hear it ticking and eventually see the pilot light. If however you have piezo ignition then you will have to manually depress the ignitor repeatedly until you see the pilot light. (iii) Once the pilot light is lit keep the control knob depressed for a further 20 seconds to allow the thermocouple to operate. (iv) If the heater fails to ignite please wait 20 seconds before trying again. 230V Operation Ultrastore Control (i) Simply depress the main switch on the Ultraheat control panel to the 230V position. (ii) Then set the power rating you require on the panel at either 500w 1000w or 2000w. 9-6

36 HOW TO USE YOUR CARAVAN S EQUIPMENT Fan Operation The blown air function of the space heater is controlled by the three position switch on top of the heater. WHALE UNDERFLOOR HEATER (302 MODEL ONLY) Operating Instructions Fan Control (i) Position 0 is off (ii) Position A operates the fan in automatic mode. In this position the fan will only run when there is sufficient heat to require the air to be circulated. (iii) The third Position will operate the fan at all times. (iv) The speed of the fan is controlled by the number position set with 5 being the fastest speed and 1 being the lowest. WARNING: The space heater surfaces become hot in use and the guard provided does not give full protection to the young or elderly. For operation of the heater, a 12 V d.c. supply must be connected at all times. To operate the heater s electric elements, it must also be connected to a suitable 230V a.c. supply. Fan only operation. Turn the selector knob to the fan on ( ) position. Gas operation. Turn the selector knob to the gas on ( ) position. There will be a pre-purge pause of approx. 30 sec s to allow any un-burnt gas to leave the flue. A green LED will light upon successful flame ignition. If there is air in the gas supply line it may take a few attempts for the gas to ignite. See section 9 for gas lockout re-setting. If the ignition is not satisfactory the red LED will flash, refer to the trouble shooting guide (see section 9). Electric operation. The space heater is equipped with 3 power settings 500W / 1000W / 2000W. Turn the selector knob to low power setting ( ) for 500W. Turn the selector knob to medium power setting ( ) for 1000W. Turn the selector knob to high power setting ( ) for 2000W. When operating on low and medium electric power settings the blown air fan runs at a reduced speed to minimise noise and current draw. Note: The electric elements will still operate if the appliance is in gas ignition lock-out. The appliance cannot be operated with both gas and electric. 9-7

37 HOW TO USE YOUR CARAVAN S EQUIPMENT Switching appliance off. Turn the selector knob to the Off position ( ). Note that the fan will continue to run for 3 minutes to allow the heater to cool down. Adjusting the temperature. Turn the temperature control knob clockwise to increase and anticlockwise to reduce the room temperature. The heater will automatically turn itself on and off to maintain the desired ambient temperature. Note that the controls incorporate a low frost protection setting. This can be activated by turning the temperature control knob fully anticlockwise. BATTERY CHARGER The battery charger for the caravan battery will automatically switch on when the caravan is connected to a mains supply. The battery charger will also provide a 12V supply to the caravan when a battery is not connected. Please note that the battery charger fitted is designed to keep your battery charged and is not designed for charging up a flat battery. SMOKE DETECTOR The caravan smoke detector will become active once the 9V battery which should be supplied with the smoke detector is connected. The smoke detector fitted to your caravan has an alarm pause mode which will reduce the sensitivity of the alarm for a short period to allow for cooking within the caravan. The alarm pause mode is activated by pressing the button marked HUSH on the smoke detector. While the detector is in the pause mode the detector will beep once per minute to alert that the alarm pause mode is activated. 9-8

38 HOW TO USE YOUR CARAVAN S EQUIPMENT THETFORD CASSETTE C-200 CW TOILET Introduction The Thetford Cassette C-200 CW is functional and incorporates modern styling with home like features. The unit is an integral part of the motorhome bathroom. The Thetford Cassette C-200 CW is constructed of high quality plastics for durability and has a high gloss finish that is easy to clean and maintain. The unit consists of two sections, a permanently installed toilet system and a slide out waste holding tank - the Cassette. The toilet section includes a rotatable bowl, a removable seat, and a control unit with a flush button and a waste level warning device. The valve blade handle is located under the bowl. The cassette is located underneath the toilet and is removed for emptying from the outside of the vehicle through an access door. A rotating pourout spout, automatic holding tank vent, air release valve, valve blade, carrying handles and hand grips are incorporated into the cassette. A sliding cover guarantees optimum hygiene. Features: Removable seat and cover. Rotatable bowl. Valve blade handle: opens and closes valve blade manually. Flush button: activates flush. Waste level indicator: indicates when cassette requires emptying. Rotating pour-out spout: makes emptying cassette easy and convenient. Automatic cassette vent: vents the cassette when inserted in the toilet. This prevents over pressure in the cassette. Upper-carrying handles: makes carrying and emptying easy. Sliding cover: opens and closes automatically when sliding the cassette in and out. Guarantees optimal hygiene. Valve blade and blade seal. Vent button: vents the cassette to avoid splashing while emptying. Handgrip. Valve blade opener. Access door. Locks from outside the motorhome. Preparing for use Following is a brief illustrated step by step guide. For more detailed information please refer to manufacturers literature. CAUTION (step 4): Warmer weather or longer intervals between emptying the waste tank may require additional toilet fluid. Use only Thetford toilet fluid to achieve the best results. Never add toilet fluid directly into the toilet bowl. CAUTION (step 14): Do not depress air release valve button until pour out spout is facing downwards. Emptying the waste holding tank The cassette capacity is approx. 17 litres and the tank should be emptied when the waste-level warning device comes on. This will occur when the tank contains more than 15 litres of waste. Note: After the warning device comes on, the capacity remaining is equal to approximately 5 uses. CAUTION: Do not allow the waste cassette to become overfilled. See trouble shooting section for emergency emptying procedure. Note: Some vehicles are equipped with water pumps supplying high water pressure, which can result in having an over flushing problem. It is possible to use the flow restrictor supplied with the toilet (packed together with the instruction manual) by installing it in the water tube at the connection level. Rinse the holding tank with clean water. Prepare the cassette for use again by following steps 1 to 6. Replace the holding tank and lock the access door. 9-9

39 HOW TO USE YOUR CARAVAN S EQUIPMENT 1 - Open access door and pull retaining clips upward. 4 - Remove dosage cap and pour-out spout. Add toilet fluid in the dosage cup. Add approx. 2L of water through spout to cover tank bottom. Replace cap, return pour-out spout to original stored position. 2 - Remove cassette by pulling straight out. When cassette hits stop, tilt downwards 5 - Slide the holding tank into position through access door. Never force insertion as this can cause damage to the toilet. 3 - Position tank vertically and swivel pour-out spout upwards. 6 - Make sure the retaining clip secures the holding tank. Close and lock the access door. 9-10

40 HOW TO USE YOUR CARAVAN S EQUIPMENT 7 - Open water fill door and add 50ml. of Aqua Rinse. Then fill the tank with fresh water using a jerry can or hose. Tank capacity is 7 litres The toilet may be used with blade open or closed. To open the valve, pull the valve handle under the toilet bowl towards you. It is now ready for use. 8 - Turn the bowl into the most comfortable position, when necessary After use, open the valve blade (if it is still closed) and flush the toilet by moving the flush handle up and down. Close the valve blade after flushing. 9 - Run some water into the bowl by moving the flush handle up and down once To empty, open access door and remove holding tank. The holding tank can only be removed when valve blade is closed. 9-11

41 HOW TO USE YOUR CARAVAN S EQUIPMENT 13 - Carry the holding tank to a normal household toilet or authorised disposal point. Place holding tank in vertical position and rotate pour-out spout upwards Remove measuring cap. Grasp unit by upper carrying handle nearest pourout spout. Place other hand on upper rear hand grip so that the vent button can be depressed with thumb while emptying. This ensures a smooth outflow of tank contents Once the pump has been cleared of water place appropriate size container under the drain plug. Empty any remaining water from the fresh water tank by taking out the drain plug. Clean the seals and lubricate them where appropriate after drying. Winterising/Storage The Thetford Cassette C-200 CW is easily winterised for storage. If the toilet is connected to a separate water tank, drain the tank. When the motorhome water tank is empty, press the flush button until the water stops flowing. Empty the cassette. If the toilet is connected to a central water tank, open the electric valve by pushing the flush button while draining the water supply system of the motorhome. Empty the cassette. Leave the blade of the cassette open. Do not replace cap on spout, this helps to keep the cassette dry. Cold weather use The cassette can be used in cold weather when the motorhome is heated. When the vehicle is not heated for more than a day (or a night), winterise the cassette. High Altitude and hot weather use Changes in altitude during driving, and large temperature variations give no problems as long as the cassette is inserted into the toilet. The automatic cassette vent will depressurise that tank when there is over or under pressure. High temperatures may require additional Thetford toilet fluid. Cleaning and maintenance To clean the seal and blade, the use of Thetford bathroom cleaner and rinse with water is recommended. Alternatively, use a luke warm solution of diluted washing up liquid. Do not use household cleaners as they may damage the seals and other toilet parts. Dry the seal and blade thoroughly and spray economically with silicone spray, alternatively use olive oil. Do not use Vaseline or other vegetable oil products. The toilet bowl, seat, cover and the exterior of the toilet unit and cassette can be cleaned with a mild detergent/water mixture. 9-12

42 HOW TO USE YOUR CARAVAN S EQUIPMENT Toilet unit malfunctions Contact your dealer or a Thetford Service Centre. We advise draining the fresh water tank prior to travelling. Antifreeze should not be required if the motor home is heated. If you do wish to use antifreeze, brands containing the following properties may be used in the fresh water tank: Ethylene glycol Mono-Ethylene glycol Propane-diol Glycerol Ethane-diol Glycol Never use alcohol based antifreeze, i.e. Methanol, Ethanol, and Iso-propanol. WINDOWS Your new Xplore touring caravan has been fitted with Polyplastic double glazed windows. Polyplastic Window Opening (i) In order to open the Polyplastic window it is only necessary to move the catch upwards and release the catch from the backing plate. (ii) The Polyplastic window should remain in the open position once opened, however if it does not then tighten the friction control on the window stays to increase the holding force. (iii) The Polyplastic window is also fitted with a night ventilation position where the catch is set to the centre position on the backing plate; in this position it may be possible for rain to enter the caravan in adverse conditions. ROOFLIGHTS Your caravan is fitted with at least one type of the following roof lights. Standard MPK Rooflight To open: (i) Lower the flyscreen then press the black control rod in towards the centre of the rooflight. (ii) Then while the rods are depressed, push upwards to open the rooflight. Midi Heki Rooflight (i) Fig 1 To open, push the large central button (Fig 2). Fig 2 (ii) Whilst depressed, slide the bar to the desired position and locate into the stops provided (Fig 3). Fig 3 BLINDS & FLYSCREENS Blinds (i) Pull blind down by its centre catch. Do not pull down by one side of the blind. This will inevitably lead to problems. (ii) Do not allow blinds to spring back freely. Always control them by hand. 9-13

43 HOW TO USE YOUR CARAVAN S EQUIPMENT Flyscreens (i) To operate the flyscreen, either pull the screen fully down, fully up or across, dependant on type of window fitted, and clip into place on the blind/frame. (ii) To release, unclip from the blind/frame. If a cross bar is fitted, gently pull the crossbar downwards towards you and allow the tension of the spring to roll up the flyscreen. (iii) Where a crossbar is not fitted, disconnect from the blind catch and release gently. (iv) It is recommended that blinds are not in the closed position whilst the caravan is moving. Door Flyscreen (If Fitted) The exterior door flyscreen can be opened or closed from inside or outside the caravan and does not restrict door openings. When opening or closing the door flyscreen use the finger grip provided. Operation The mixer tap and shower mixer are operated in the same manner as the kitchen tap by lifting the control lever to activate the pump and swivelling the lever left or right to determine the temperature. WARNING: The water temperature could be very high so do not lift the lever with the tap turned to the full left position. Caution: For winter storage and to prevent frost damage the tap swivel must be left in the centre up position. TAPS Kitchen Taps Your new caravan will be fitted with a Whale mixer tap. Operation For correct operation of the tap, swivel the spout to the desired position over the sink. Lift the control lever to activate the pump and allow water to flow simultaneously. To adjust the temperature, swivel the lever to the left to increase the temperature and to the right to reduce the temperature. WARNING: The water temperature could be very high so do not lift the lever with the tap turned to the full left position. Caution: For winter storage and to prevent frost damage the tap swivel must be left in the centre up position. Washroom Taps and Showers Your caravan will be supplied with either a vanity mixer tap or separate shower mixer, or with a combined mixer tap with retractable shower head. Kitchen Tap Washroom Tap Shower Mixer Tap 9-14

44 HOW TO USE YOUR CARAVAN S EQUIPMENT EXTERIOR DOOR RETAINERS The door retainer fitted to your Xplore touring caravan is operated by simply lightly pushing the door to the side of the caravan. The retainer should automatically engage and hold the door in place. To release the door simply pull the lever located on the side of the retainer towards the door and the retainer will release the door enabling it to be closed. INTERNAL DOORS Toilet/Shower Room Doors Toilet/shower room doors are fitted with a lever lock, which is operated by pushing the lever down. The lever is spring-loaded and will return to the closed position upon release. It is recommend that the lever is always used when closing the door. Toilet/Shower Room Doors GAS LOCKER DOOR Your new Xplore caravan is fitted with a gas locker door which is held open via the use of the metal supporting strut which should be located in the fixing position in the door. Please Note: It is important when raising your gas locker door that you do not push the door past the vertical position as this could damage the hinges. Also care should be taken when leaving the door in the open position to ensure that any wind cannot catch the door and push it open beyond the vertical position. OTHER INTERNAL DOORS Other internal doors such as the wardrobe and table storage locker are fitted with a 2-position button lock. Push the button to lock the door and the button should remain flush with the door. Push the button again to release and the button should then protrude from the door surface. Other Internal Doors 9-15

45 HOW TO USE YOUR CARAVAN S EQUIPMENT MAGNETIC CATCHES Magnetic catches work on contact with the metal plate on the rear of the door. Simply close the door until the magnet engages and holds the metal plate. Pulling the door towards you with a moderate force will be sufficient to disengage the magnetic catch and open the door. SPRUNG HINGES BED MAKE-UP Parallel Lounge Overhead lockers will use sprung hinges. These are suitably strong enough when closed to securely retain the door and prevent it from opening in transit. Pulling the handle towards you with moderate force is sufficient to open the locker door and hold it in the open position. SLIDING DOORS The room divider should be held in place during transit by the use of the strap with the stud fastening. When stationary, the room divider can be held shut by contact between a metal plate and magnet. 4 5 The two single beds can be easily converted into a double bed by pulling out the bed slats, stored beneath the chest of drawers or stored in the bed slat box at the front/end of the caravan. Arrange seat cushions appropriately. 9-16

46 HOW TO USE YOUR CARAVAN S EQUIPMENT Bunk Beds REMOVABLE DRAWER LOCKER To remove from the caravan, first locate the two retaining straps at the bottom rear of the unit, the straps are released by pulling away and down this releases the thumb catches. The locker can now be removed for storage. 1 2 To secure the unit into the caravan, first place the locker into position, then feed the straps though the thumb locks, holding the strap taut push the thumb lock so that is closes on the strap. TV AERIAL 3 4 All high level beds will take a maximum weight of 75kgs / 11 stone. When in use, the high level beds must have the bunk safety boards in place as shown in the diagram. Touring caravans are manufactured with a lightweight construction and therefore the beds are not designed to be knelt, sat or stood upon without all the bed cushions in place. Status 315 Directional Antenna Your new Xplore touring caravan will be fitted with a 315 Status TV aerial To operate your 315 TV aerial follow the procedure outlined below: (i) Switch ON the power pack and the red LED will illuminate. (ii) Check the gain control switch is set to the normal NML position (switch UP). If picture distortion is caused by too strong a signal, set the switch to LO (iii) Turn on your television set and tune in. This may be necessary at all new locations. (iv) The Status 315 aerial is wide band and therefore digital terrestrial compatible. 9-17

47 HOW TO USE YOUR CARAVAN S EQUIPMENT FM RADIO CONNECTION The Status aerial is designed to receive FM radio when connected to a car-style radio. (i) This will require a coaxial car radio plug, a coaxial plug and a length of coaxial cable, which are available from your local caravan retailer. (ii) Assemble the cable and plugs and route the cable from the power pack to the radio. (iii) Once the cable has been installed plug into the TV-FM socket of the power pack and into your radio. 9-18

48 SECURITY SECURITY Theft deterrent, prevention and security of your touring caravan is taken very seriously at The Explorer Group Limited. That is why we have provided a combination of standard features and optional extras designed to deter and prevent thieves from stealing your property. And in the unlikely event that they should succeed, aid the identification, speedy recovery of your property and assist in the prosecution of the thief. Caravan Theft The theft of a caravan can occur in the most unlikely circumstances; from a motorway service area, even from an owner s driveway. Secure all windows and doors when your caravan is unoccupied, even if only for a short length of time. MICROTAG Supplied as standard with every Xplore touring caravan, MicroTag is an innovative and technologically advanced property tracing system that can be easily applied to all your valuables. Marking your property with Microdots not only deters theft, but will also help lead to the successful prosecution of the thief and the recovery of your stolen valuables. Please consult the instructions provided inside the Microtag box. ANTI-WIND CORNER STEADIES The rear corner steadies on all Xplore touring caravans have a special cowling that allows for the precise positioning of a security bolt. Once the corner steadies are down, the bolt is put in place and padlocked. This prevents the potential thief from being able to lift the corner steadies making it extremely difficult to tow the vehicle away. Owners are advised to purchase good quality, extended loop padlocks in order to secure them. The padlock is not supplied by The Explorer Group Limited. Why Use Microdots? - In order for the Police to successfully prosecute, it is necessary to identify the true owner of stolen property. Marking your property with Microdots is the easiest way to ensure your valuables are quickly identified. You can Microdot all kinds of property against theft including your touring caravan, motor vehicles, televisions, bicycles, jewellery, in fact anything of value to you, that will also be of value to a thief. In the event of theft the police can locate the MicroDot by using an ultra violet light. The MicroDots are then read using a MicroDot reader, or a conventional microscope. Each MicroDot is laser etched with a free phone helpline and your own unique number which is registered on the International Security Register which is manned 24 hours a day, 365 days a year. 10-1

49 SECURITY CRIS - THE CARAVAN REGISTRATION AND IDENTIFICATION SCHEME - VIN CriS is the national register of UK manufactured touring caravans and was established by the National Caravan Council (NCC) in conjunction with HPI Ltd. All Xplore touring caravans are recorded on the CriS database by their unique 17 digit Vehicle Identity Number (VIN). This VIN and the caravan description are recorded on the Touring Caravan Registration Document, which is sent by CriS to the caravan s registered keeper. Make a separate note of the number to keep safe at home. CriS issues Touring Caravan Registration Documents which are the equivalent of the log books issued by the DVLA for cars - the Touring Caravan Registration Document confirms the name of the registered keeper, the VIN and full vehicle description. Shortly after purchasing this caravan you should receive your Touring Caravan Registration Document. It will be sent by post to your home address. WINDOW ETCHING & CHASSIS MARKING If you sell the caravan please follow the instructions on the Touring Caravan Registration Document. Please Note: If you do not receive a Touring Caravan Registration Document, lose it, or any of the details recorded are incorrect, please contact: CRIS - Dolphin House, New Street, Salisbury, Wiltshire, SP1 2TB. Telephone: Spare windows stencils can be found in your owners information pack for use if you ever need to order a replacement window. ELECTRONIC TAGGING In conjunction with the CriS registration scheme, all Xplore touring caravans are electronically tagged during manufacture for added security and ease vehicle identification. The security tag containing the individual identity of your caravan is concealed within the caravan body and can only be read by using a special decoder. Please Note: Your Local Police Can Obtain The Use Of A Decoder By Contacting C.R.I.S. on Telephone No ADDITIONAL SECURITY Consider fitting any device which might deter or prevent intrusion by thieves. For example: A wheel lock will prevent towing of the caravan and removal of the wheel. FREE CRIME PREVENTION advice about securing your caravan, protecting your valuables, property marking, either at home or whilst on site, can be obtained from the Crime Prevention Officer through your local Police Station. The VIN number is stamped onto the chassis of the touring caravan and etched onto all of the windows acting as a further deterrent. Your Touring Caravan Registration Document will include a 17 character VIN (Vehicle Identification Number), shown in the top right -hand corner. This 17 character VIN will be die- stamped into the caravan drawbar and chemically etched on up to a maximum of 10 eye level windows. To protect yourself and your touring caravan, never leave the Registration Document in the caravan. For security reasons keep it in a safe place. 10-2