Head School of Business, Southern Cross University

Transcription

1 Name: Professor Stephen James Kelly Date of Birth: 20th January 1966 Phone: (07) / Fax: (07) Current position: stephen.kelly@scu.edu.au Head School of Business, Southern Cross University Qualifications BAdmin (Griffith) 1987 MBus (SCU) 1997 PhD (SCU) 2004 Editorial Boards Editor: Journal of Economic and Social Policy Editorials Kelly, S.J. & Kouzmin, A. (2009) Strategy Beyond the Box: an Editorial Prologue Part 2, Journal of Management Development, Special Edition on Emerging Paradigms on Strategy, vol. 28, no. 3, pp Kelly, S.J. & Kouzmin, A. (2009) Strategy Beyond the Box: an Editorial Prologue - Part 1, Journal of Management Development, Special Edition on Emerging Paradigms on Strategy, vol. 28, no. 1, pp Articles in edited books Kunst, M. & Kelly, S.J. (2009), A Study on the Consumer Acceptance of Hybrid Electric Passenger Vehicles in Australia, in Professional Doctorate Research in Australia: Commentary and Case Studies from Business, Education and Indigenous Studies, eds P. Miller & T. Marchant, Southern Cross University Press, pp , ISBN Kelly, S.J. (2000) The Role of Relationship Marketing and Networking in Foreign Market Entry and Sustained Competitiveness by Australian SMEs, in Advances in International Marketing and Global Strategy, eds G. Ogunmokun & R. Gabbay, Academic Press International, Perth, pp Refereed journal articles Kelly, S.J. & Scott, D. (forthcoming 2011) Relationship Benefits: a Key Driver of Business-to-Business Channels, International Small Business Journal.

2 Harrison J.L. & Kelly, S.J. (2010) Perceived environmental uncertainty s effect on commitment in business-to-business channels, Marketing Intelligence & Planning, Vol. 28, no.6, pp Fraser, M. & Kelly S (2010) The Creation and Growth of Information Technology Communication (ICT) Industrial Clusters: The New Zealand Case, New Zealand Journal of Applied Business Research, Vol. 8, No. 1, pp Johnston, J., Kouzmin, A., Thorne, K. & Kelly, S. (2010), Crisis Opportunism: Bail Outs and E-SCADs in the GFC, Risk Management: An International Journal, Vol. 12, No. 3, July, pp Kelly, S.J. & Harrison J.L. (2009) A Comparison of Market Entry Strategies Adopted by Information and Communication Technology (ICT) Firms from Major and Emerging Software Exporting Nations, International Journal of Trade and Global Markets, vol. 2, no. 3/4, pp Cairncross, G. & Kelly, S.J. (2008) Human Resource Development and Casualisation in Hotels and Resorts in Eastern Australia: Getting the Best to the Customer?, Journal of Management & Organisation, vol. 14, no. 4, pp Gillett, P. & Kelly, S.J. (2007) Non-local Masters Games Participants: an investigation of competitive active sport tourist motives, Journal of Sport & Tourism, vol. 11, no. 3, pp Kelly, S.J. (2007) The Function and Character of Relationship Benefits: Transferring Capabilities and Resources to the Small Firm, Journal of Small Business and Enterprise Development, vol. 14, no. 4, pp Chirawatthanangkoon, S. & Kelly, S.J. (2006) Identifying Successful E-branding Strategies in Thailand, Australasian Journal of Business and Social Inquiry, vol. 4, no. 2, pp Kelly, S.J., Harrison, J.L. & French, S.N.J. (2006) Strategising in Dynamic Markets Dominated by Disruptive Innovation: An Analysis of Small ICT Firms, Management Development Journal of Singapore, vol. 14, no. 1, pp Kelly, S.J & Harrison, J.L. (2005) So what do I get and why do I need it? Understanding why small firms commit to major suppliers, Small Enterprise Research, vol. 13, no. 2, pp Prebble, D. & Kelly, S.J. (2005) Entrepreneurs and venture capital: attitudes and understanding in New Zealand and Australia, New Zealand Journal of Applied Business Research, vol. 4, no. 2, pp Hanlan, J. & Kelly, S.J. (2005) Image formation, information sources and an iconic Australian tourist destination, Journal of Vacation Marketing, Vol. 11, no. 2, p

3 Kelly, S.J. (2004) Measuring attitudinal commitment in business-to-business channels, Marketing Intelligence and Planning, vol. 22, no. 6, pp French, S., Kelly, S.J. & Harrison J.L. (2004) The role of strategic planning in the performance of small, professional service firms: a research note, Journal of Management Development, vol. 23, no. 8, pp Wilde, S., Kelly, S.J. & Scott, D. (2004) An Exploratory Investigation into E-tail Image Attributes Important to Repeat, Internet Savvy Customers, Journal of Retailing and Consumer Services, vol. 11, no. 3, pp Kelly, S.J. & Buultjens, J. (2003) Venture Capital in Regional Australia: attitudes toward venture capital requirements among SME principals and their advisors, Australasian Journal of Business and Social Inquiry, vol. 1, no. 1, French, S., Kelly, S.J. & Harrison, J. (2001) Operationalising Vision and Mission, Journal of the Australian and New Zealand Academy of Management, vol. 7, no. 2, pp McFadyen, K., Harrison, J., Kelly, S.J & Scott, D. (2001) Measuring Service Quality in a Corporatised Public Sector Environment, Journal of Non-Profit & Public Sector Marketing, vol. 9, no. 3, pp Hine, D. & Kelly, S. (1999) Standing Alone: Small Business and the Global Market, Small Enterprise Research, vol. 7, no. 2, pp Refereed conference proceedings Johnston. J, Kouzmin, A., Thorne, K & Kelly, S. (2010) Moral Hazards, Crisis, Bail Outs and E-SCADs, 71st Annual Conference of the American Society for Public Administration, San Jose, California, April Johnston. J, Kouzmin, A., Thorne, K & Kelly, S. (2010) Crisis Opportunism: Bail Outs and E-SCADs in the GFC, 14th IRSPM Conference, Berne, Switzerland, April 7-9. Harrison, J. & Kelly, S.J. (2010) Delving into Agility: its Components and Impact Among Small ICT firms, Academy of World Business Conference, Oulu, Finland, July Gillett, P. & Kelly, S.J. (2010) Empirical evidence for the unique characteristics of sport tourists, British Academy of Management Conference, Sheffield, September Kunst, M., Kelly S.J. & Thomas M. (2010) Consumer Acceptance of Hybrid Electric Passenger Vehicles in Australia, British Academy of Management Conference, Sheffield, September

4 Thomas M. & Kelly S.J. (2010) Australian Generation Y: building their identity through home ownership, British Academy of Management Conference, Sheffield, September Best Paper Award. Kelly, S. (2009) The form and function of business-to-business relationship benefits, British Academy of Management Conference, Brighton, September, French, S., Kouzmin, A. & Kelly, S. (2009) Questioning the Epistemic Virtue of Strategy: The Emperor has no Clothes! British Academy of Management Conference, Brighton, September, Harrison, J., Morton, A., Kelly, S.J. & Kouzmin, A. (2009), Accounting Ratios, Measurement and Lies: Benchmarking Performance and Auditing the Auditors, British Academy of Management Conference, Brighton, September, Harrison, J.L. & Kelly, S.J. (2008) Planning: The Nexus between Proactiveness and Innovation, Australian and New Zealand Academy of Management Conference, Auckland, December, 3-5. Cairncross, G. & Kelly, S. (2007) Employment arrangements and managing knowledge capital in hotels and resorts in eastern Australia: The casualisation conundrum, Australian and New Zealand Academy of Management Conference, Sydney, December, 6-9. Harrison, J.L. & Kelly, S.J. (2006) Business relationships and perceived environmental uncertainty: should I stay or should I go now? Australian and New Zealand Academy of Management Conference, Yepoon, December, 6-9. Hanlan, J. & Kelly, S.J. (2006) Marketing Tourist Destinations to Media Savvy Consumers: An Alternative Model, CAUTHE 2006 Conference Melbourne, Australia, February 6-9. Chirawatthanangkoon, S. & Kelly, S.J. (2005) Identifying Successful E-branding Strategies in Thailand, 2nd International Conference of the Asian Academy of Applied Business, Padang, Indonesia Best Paper Award. Kelly, S.J. & Prebble, D. (2005) Venture capital across the ditch: how Australian and New Zealand firms view the VC option, Small Enterprise Association of Australia and New Zealand Conference, Armidale. Kelly, S.J., Harrison, J.L. & French, S.N.J. (2005) Crafting strategy and managing disruptive innovation in dynamic markets: the case of small software businesses, Small Enterprise Association of Australia and New Zealand Conference, Armidale, September. Prebble, D. & Kelly, S (2005) A Comparison of Attitudes Toward Venture Capital among SME Principals and their Advisors in New Zealand and Australia, The 2nd AGSE International Entrepreneurship Research Exchange, Swinburne University, Melbourne. Kelly, S.J. & Harrison J.L. (2004) The Benefits and Outcomes of High Service

5 Channel Relationships, Australian and New Zealand Academy of Management Conference, Dunedin, Dec Fraser, M. & Kelly S.J. (2004) Key Attributes that Support the Creation and Growth of ICT Based Industrial Clusters the New Zealand case, Australian and New Zealand Academy of Management Conference, Dunedin, Dec Preston A. & Kelly S.J. (2004) Refocusing corporate strategy: creating a profit orientation, Australian and New Zealand Academy of Management Conference, Dunedin, Dec Kelly, S.J. (2004) Strategic Benefits and the Small Firm, Small Enterprise Association of Australia and New Zealand Conference, Brisbane, Sept Harrison J.L. & Kelly, S.J. (2004) Strategic Emphasis, Planning and Performance: ISV s in the Asia-Pacific, Small Enterprise Association of Australia and New Zealand Conference, Brisbane, Sept Kelly, S.J. (2004) The Configuration and Function of Strategic Benefits, Australian and New Zealand Marketing Academy Conference, Wellington, Nov Dec. 1. Hanlan, J. & Kelly, S.J. (2004) Backpackers, Byron and Brand: the power of WOM, Australian and New Zealand Marketing Academy Conference, Wellington, Nov Dec. 1. Kelly S.J. (2003) Validating a tri-component model of attitudinal commitment, World Marketing Congress, Perth, June 11-14, Kelly, S.J. & Harrison, J.L. (2003) Evaluating lapsed clients in the health and weight loss industry: the challenge of a mature market and the need for a relational approach, World Marketing Congress, Perth, June 11-14, Kelly, S.J., Scott, D. & Wilde, S.J. (2002) Electronic Retail (e-tail) Image Components and their Association with Variety Seeking and Avid Shoppers, Australian and New Zealand Marketing Academy Conference, Melbourne, Dec Kelly, S.J. & Scott, D. (2002) A Preliminary Investigation into Associations Between Components of Attitudinal Commitment and Relationship Benefits, Australian and New Zealand Marketing Academy Conference, Melbourne, Dec Kelly, S.J. (2001) Developing a Relationship Orientation, 10th Biennial World Marketing Congress, Cardiff, June/July. Kelly, S.J., McFadyen, K. & Harrison, J. (2001) Using SERVQUAL as a Management Tool in the Provision of Welfare Services, 10th Biennial World Marketing Congress, Cardiff, June/July. Gilbert D. & Kelly, S.J. (2000) An Australian Ontological Perspective of Japanese

6 Decision-Making at the Strategic Level, Australia-New Zealand International Business Academy Conference, Auckland, October. Kelly, S.J., Buultjens, J. & Drever, M. (2000) An Exploratory Study of Venture Capital in Regional Australia, ICSB World Conference, Brisbane, June Kelly, S.J., French, S., Buultjens, J. & Drever, M. (1999) Venture Capital and the Development of Regional SMEs: constructing a conceptual framework, 9th ENDEC World Conference, Singapore. Kelly, S. & Hine, D (1998) Export Commitment, Success and The Management Of Small Service Exporters, Proceedings of the 43rd World Small Business Conference, June Singapore. Hine, D. & Kelly, S.J. (1997) Tickets to Asia: Foreign Market Entry and Sustained Competitiveness by SMEs. Proceedings of the Tenth International Conference for Small and Medium Enterprises. Miami, Florida. April. Hine, D. & Kelly, S.J (1996) Lapdogs Or Leaders? Small Business Role In The Globalisation Of The Australian Economy, SEAANZ conference, September, Fremantle. Non-refereed conference proceedings Kelly S.J. (2000) A Conceptual Model of Relationship Orientation, Australia New Zealand Academy of Marketing Conference, Gold Coast, November 29 December 1. Drever, M., Kelly, S., Buultjens, J., & Leane, R. (2000) Venture Capital in Regional New South Wales, CPA Australia Country Congress, Coffs Harbour, April Kelly, S.J. (1997) Competition or Collaboration, proceedings of the Australia and New Zealand Marketing Educators Conference, Melbourne, December. Theses Kelly, S.J. (2004) The Identification and Analysis of Relationship Benefits in Business-to-Business Channels, unpublished PhD thesis. Kelly, S.J. (1997) Foreign Market Entry and Sustained Competitiveness by Australian SMEs, unpublished Masters thesis. Industry publications Kelly, S.J. and Fraser, M. (2007) Collaboration Toolkit for New Zealand Firms, New Zealand Trade and Enterprise International Education Summit, Auckland, Keynote paper and address. Preston, A. & Kelly S.J. (2004) Profit centric segmentation: Progressing to 3

7 dimensional mapping of market landscapes for enhanced profit optimization, Australian Marketing Institute (AMI) Marketing Summit, 30 April, Brisbane, Keynote paper and address. Commissioned reports and consultancies Vitartas P., Chung E., Kelly S., Neale K. & Walsh L. (2010) High-Tech Customer Tools: An investigation into the current and proposed mobile technologies available to new and existing rail passengers that will educate and deliver travel relevant information, assist travel decisions and improve customer satisfaction, CRC for Rail Innovation: $20,000. Kelly, S.J. & Harrison, J. (2009) ICT industry cluster project, a three year project supported by Gold Coast City Council through cash and in-kind support Kelly, S.J. & Harrison, J. (2008) Gold Coast ICT Capability, a project commissioned by the Gold Coast City Council Economic Development Group Kelly, S.J. & Harrison, J. (2007) BCU Staff Satisfaction Survey, A report commissioned by BCU from CEDAR Gillett, P., Harrison, J. Howard, D. & Kelly, S.J. (2007) Market Intelligence Study for the Tweed/Gold Coast campus, A report commissioned by Southern Cross University from CEDAR Fraser, M. & Kelly S.J. (2006) World Class Collaboration: A study of International Technology Collaboration by New Zealand ICT Firms, A report commissioned by the Ministry of Economic Development, New Zealand Buultjens, J. & Kelly, S.J. (2005) Management Competencies for Aboriginal Owned Small to Medium Tourism Enterprises, SCU Division of Business Research Training and Advisory Committee Kelly, S.J., Croft, Q., Gillette, P. & Sheppard, A. (2005) Housing Affordability in the Tweed Shire, a report commissioned by BCU from Southern Cross University, Centre for Enterprise Development and Research Kelly, S.J. & Harrison, J.L. (2005) from Chandler McLeod Top Line Solutions for data analysis and report on sales process survey financial services market Kelly, S.J. & Harrison, J.L. (2004) from Chandler McLeod Top Line Solutions for data analysis and report on sales process survey business-to-business market Kelly, S.J., Harrison, J.L & French, G. (2001) Market trends and lapsed, current and potential customer perceptions of Health clinics, consultancy in conjunction with the Coffs Harbour Business Enterprise Centre French, S. N. & Kelly S.J. (2000) Coffs Harbour City Centre Strategic Plan and Integrated Marketing Plan, consultancy undertaken for the Coffs Harbour City Council French, S.N. & Kelly, S.J. (2000) Coffs Harbour Eduction Campus English Language

8 Centre Strategic Plan and Integrated Marketing Plan, consultancy undertaken for the Coffs Harbour Education Campus ARC Small Grant Kelly, S.J. & Buultjens, J. (1999) An examination of venture capital in regional Australia and its role in development regional small and medium sized enterprises. $7, CRC (Rail CRC) Vitartas, P., Chung, E., Kelly, S.J. & Donaldson, P. (submitted 2010) Title: Delivering Excellence: Customer Service -Using Mobile Technology. Total funding request $198,500. Vitartas, P., Chung, E. & Kelly, S.J. (2010) Title: Delivering excellence: high tech tools for rail customers. Total funding $20,000. Cameron, R., Wallace, M., Miller, P., Kelly, S.J., Brunetto, Y. & Kouzmin, A. (2009) CRC for Rail Innovation, Skilled Migration, Project R Total funding $198, ARC Discovery Kouzmin, A. & Kelly, S.J. (2010 proposal) Enhancing Inter-Agent, Crisis Capabilities in Public Safety. Total project value $386,679. Research centres grants and activities Director - The Asia-Pacific ICT Enterprise Development and Research Institute Seed funding from Microsoft Asia-Pacific of $72, was received in June 2003, which was provided to support research pertaining to software companies in the Asia-Pacific and associated course development. The activities of this centre have now ended. Director - The Centre for Enterprise Development and Research Revived in Total funding for all projects exceeded $150, (total funding generated by a number of contributors). Refer to This centre has now been closed and merged into the Regional Futures Institute. Director, Enterprise and Regional Development Cluster This cluster resides within the Regional Futures Institute and is focused on public and private enterprise development within regions and the examination of the interaction between enterprise development and economic and social development within regions. Research Supervision

9 Honours McFadyen, K.(1999) Quality Service: a public sector perspective (1 st class honours awarded). Gilbert, D. (2000) Case Studies of Japanese Strategic Decision Making (1 st class honours awarded). Wilde, S. (2000) Image and the Internet: an empirical investigation of corporate image (retail store image) within the electronic retailing environment (2 nd class level 1 honours awarded). Thomas, M. (2008) Totally Devo: Generation Y and Housing (1 st class honours awarded). Master of Business French, S.N.J. (2001) Vision and Mission in Professional Service Firms. Hanlan, J. (2005) Exploring the Relationships between Destination Brand Image, Information Sources and Destination Experiences. Mason, S., (2010) Regional Unemployment Disparities and the Affect of Industrial Diversity. DBA Chirawatthanangkoon, S. (2005) Electronic Branding Strategies of Successful B2C E-commerce Businesses in Thailand. Kunst, M. (2008) A study of consumer acceptance of hybrid electric passenger vehicles in Australia. Marshall, A. (2010) Dance Party Consumer Motivations and Meanings PhD French, S.N.J. (2006) Reframing Strategic Thinking: Emergence Beyond the Box. A Critical Management Study. Cairncross, G. (2009) The Impact of Employment Strategies and Conditions in Four and Five-Star Resorts and Hotels on Service Quality and Empowerment A Case Study Analysis. Gillett, P. (2010) Identification and analysis of psychological motives among local and non-local Masters Games participants: empirical evidence for the unique characteristics of sport tourists. Wilde, S. (2010) A Holistic Investigation into Principal Attributes Contributing to the Competitiveness of Tourism Destinations at Varying Stages of Development. Ongoing postgraduate supervision Fraser, M. (PhD) ICT cluster development and innovation diffusion Thomas, M. (PhD) Generation Y and affordable housing

10 Recent External Committees Southern Cross University and Connecting Southern Gold Coast Working Party September 2009 ongoing Australian Council of Deans of ICT SCU representative 2008 to June 2009 Australian Business Deans Council Teaching and Learning Committee SCU representative 2007 to December 2009 ANZAM Institutional Representative SCU representative 2007 to December 2009 Director of the Northern Rivers Business Advisory Service 2005 to 2008