FIELD APPRAISAL REPORT TMA OKARA. Prepared by; Punjab Municipal Development Fund Company

Transcription

1 FIELD APPRAISAL REPORT TMA OKARA Prepared by; Punjab Municipal Development Fund Company December-2008

2 1 1. INSTITUTIONAL DEVELOPMENT 1.1 BACKGROUND METHODOLOGY DISTRICT PROFILE History Location Area/Demography TMA/TOWN PROFILE Municipal Status Location Area / Demography TMA STAFF PROFILE INSTITUTIONAL ASSESSMENT Tehsil Nazim Office of Tehsil Municipal Officer TEHSIL OFFICER (Planning) OFFICE TEHSIL OFFICER (Regulation) OFFICE TEHSIL OFFICER (Finance) OFFICE TEHSIL OFFICER (Infrastructure & Services) OFFICE INFRASTRUCTURE DEVELOPMENT 2.1 ROADS STREET LIGHTS WATER SUPPLY SEWERAGE SOLID WASTE MANAGEMENT FIRE FIGHTING PARKS PROCUREMENT & ENVIRONMENT 3.1 ENVIRONMENT & SOCIAL CONDITIONS PROCUREMENT CAPACITY 22

3 2 1. INSTITUTIONAL DEVELOPMENT 1.1 BACKGROUND TMA Okara has applied for funding under PMSIP. After initial desk appraisal, PMDFC field team visited the TMA for assessing its institutional and engineering capacity. 1.2 METHODOLOGY Appraisal is based on interviews with TMA staff, open-ended and close-ended questionnaires and agency record. Debriefing sessions and discussions were held with Tehsil Nazim, TMO, TOs and other TMA staff. 1.3 DISTRICT PROFILE History The district Okara derived its name from a tree known as OKAAN which was standing on the embankment of a water-tank, being maintained by a person known as RANA. Prior to colonization, that was the only place for rest and drinking water in an otherwise, barren tract. Bifurcation of the Sahiwal district was, as envisioned by the far-sighted administrators, like Mr. F.B Wace and Mr. F.C Bourne, a matter of time; and the 1933 Edition of the Montgomery District Gazetteer said so. Growth of population, and its attendant problems was the basic cause. The paramount consideration was, taking the administration to the door-steps of the people beset by development pressure and escalating needs. After much consideration of several alternatives, Okara an erst-while sub-divisional headquarters of Sahiwal district emerges as the headquarters of the new district of Okara on the 1 st of July, It consists of three tehsils: Okara Renala Khurd and Depalpur Location The Okara district is composed of three tehsils : Okara, Renala Khurd and Depalpur. Birth of Okara as district was in July, Okara the District Headquarter is about 127 kilometers to the south-west of Lahore, on the National Highway, and on the main Lahore-Karachi Railway Line. Okara district is bounded by district Faisalabad and Sheikhupura on the north-west where river Ravi forms the natural boundary for the whole length of Okara district, which is about 40 kilometres. On the north-east lies the district of Kasur, on the south is located the district of Ferozepur (India). On the south is the district of Bahawalnagar and south-west is Pakpattan district and the boundary of Sahiwal district on the west. On the south runs the river Satluj with some area of Tehsil Depalpur across the river alongwith Indo-Pak border Area/Demography The total area of the district Okara is 4,377 square kilometres with a population of 2,232,992 as per DCR It comprises three tehsils namely Depalpur, Okara and Renala Khurd.

4 3 The demographic details of the district are as: Tehsil Okara District Area (sq.km.) Population 1998 Both sexes Male Female Sex ratio Population density/sq. km. Urban proportion Avg. HH size Population ,377 2,232,992 1,167,481 1,065, ,487, Avg. annual growth rate (%) Depalpur 2,502 1,030, , , , Okara 1, , , , , Renala Khurd , , , , Source: District Census Report 1998, Population Census Organization, Statistics Division, Government of Pakistan, Islamabad. 1.4 TMA/TOWN PROFILE Municipal Status Okara was raised to the level of Municipal Committee in After the implementation of Punjab Local Government Ordinance 2001, it was given the status of TMA Location Okara Tehsil is about 127 kilometers to the south-west of Lahore, on the National Highway, and on the main Lahore-Karachi Railway Line. Okara is bounded by district Faisalabad and Sheikhupura on the north-west where river Ravi forms the natural boundary. On the north-east lies the district of Kasur. On the south is the district of Bahawalnagar and south-west is Pakpattan district and the boundary of Sahiwal district on the west. On the south runs the river Satluj with some area of Tehsil Depalpur across the river alongwith Indo-Pak border Area/Demography Okara Tehsil spreads over an area of 1,241 square kilometres with a population of 862,364 (as per DCR 1998). The detail of CO Units is as: CO Unit Population 1998 Both sexes Male Female Population Avg. annual growth rate (%) Avg. HH size Okara 201, ,245 97, , Saddar Gogera 13,972 7,198 6, Source: District Census Report 1998, Population Census Organization, Statistics Division, Government of Pakistan, Islamabad.

5 4 1.5 TMA STAFF PROFILE Sr. # Name Designation Date of Joining TMA Service Cadre Qualification Experience (years) 1 Kunwar Anwaar Ali TMO P.M.S Graduation 3 years 2 Liaquat Ali Bhatti TO (I&S) L.C.S B.Sc. Engineering Civil 3 Muhammad Javed Anwar Gondal TO (P) L.C.S B.Sc. Town Planning 33 years 2 years & 6 months 4 Ansar Mehmood Sahi TO (F) L.C.S Graduation 18 years 5 Khalid Nazir TO (R) Local Govt. M.A. Social Work, LLB 21 years 1.6 INSTITUTIONAL ASSESSMENT The ID team assessed the institutional capacity of TMA Okara for accomplishment of mandatory functions as per PLGO 2001 in general and of (I&S) office for execution of proposed sub-projects in particular. Based on discussions with the respective TMA staff, the FAR includes the proposed Performance Improvement Plan (PIP) for each TMA office Tehsil Nazim A. Profile TMA Okara is headed by Rao Jamil Akhtar an elected Tehsil Nazim. He is a graduate of Government Degree College, Okara. Rao Jamil Akhtar belongs to Chak 40-3/R district Okara. After devolution in 2001, He was elected as Tehsil Naib Nazim and re-elected as Tehsil Nazim Okara in 2005, which testifies to his good standing with people of his area. From the very outset, he took keen interest in PMSIP. He has been very cooperative and proactive in all PMSIP activities. He discussed in detail about problems and suggestive measures regarding infrastructure interventions as well as of institutional development of TMA. In short, PMDFC expects that TMA Okara under the supervision of Tehsil Nazim, Rao Jamil Akhtar would benefit optimally from PMSIP municipal institutional development and infrastructure development initiatives Office of Tehsil Municipal Officer Tehsil Municipal Officer, Kunwar Anwar Ali, an officer from PMS cadre / service joined TMA Okara on TMO is the focal person in TMA. He is also the Principal Accounting officer of TMA. His responsibilities include coordination of activities of all Tehsil offices and execution of sanctioned policies of TMA. During the field appraisal, ID team discussed the following issues related to the office of TMO:

6 5 Staff Position in TMO Office S. No. Post Sanctioned Existing Strength Strength 1 Tehsil Municipal Officer Superintendent Senior Clerk Junior Clerk 3-5 Driver Machine Operator Telephone Operator 1-8 Naib Qasid Chowkidar Sanitary Worker 2 2 A. Complaint Cell Basic information regarding citizens complaints was collected, which reveals that currently, there is no formal complaint cell established in the TMA. However, a complaint cell was functional 2-3 months ago in a separate room located at the main entrance of TMA office. Nonetheless, a register is being used for the complaints registration by CO (HQ) with no track record. It is observed that most of the complaints are received through verbal communication and are being resolved by TMA staff without keeping any formal record. Furthermore, TMA has not developed any reporting mechanism from concerned staff to TMO regarding disposal of complaints. However, a register is being maintained in TMO office, to record the complaints and send it to the concerned official for redressing. Response time has not been fixed. The complaint tracking system under PMSIP is expected to effectively streamline the TMA Complaint System. B. Dissemination of Information TMA Okara has made some basic institutional arrangements for dissemination of information to the citizens. Information is shared at TMA office Notice Board, through munadi and TMA arranges announcement of contracts and tenders in the national newspapers through Director General Public Relations. Sometimes, cable TV is also used by TMA to disseminate the information. TMA does not have a website to display its achievements, goals, infrastructure development and public response or feedback. Like other TMAs, there is no reporting system between the TMA and the Provincial Government. Annual budget is the only way of information forwarded to Provincial Government. Because of its inadequate institutional capacity, TMA needs constant overseeing by the Provincial Government. A watchful Provincial Government can ensure better performance from TMAs. The monitoring system for Provincial Government under PMSIP shall be a great help in this regard. C Performance Management System PMDFC is introducing Performance Management System in Year II TMAs. Field assessment of the TMA reveals that data exists in rudimentary form regarding performance indicators on municipal services like water supply, solid waste, street lights and sewerage. However, there is lack of data tracking, updation and reporting culture. D Community Driven Development A very important feature of the Devolution Plan is the participation and involvement of nonelected citizens in the development process in their respective local areas. The institutional

7 6 arrangements for the attainment of this objective are provided through CCBs. Section 98 of PLGO 2001, encompasses the objectives, composition and scope of CCBs as under: In every local area, groups of non-elected citizens may, through voluntary, proactive and selfhelp initiatives, set up any number of Citizen Community Boards. Such Citizen Community Boards shall be set up for the purposes of, inter alia, energizing the community for development and improvement in service delivery, development and management of a new or existing public facility, identification of development and municipal needs, mobilization of stakeholders for community involvement in the improvement and maintenance of facilities... A TMA is bound to set apart 25% of its development budget for allocation to CCBs. The unspent CCB allocation in a financial year cannot be expended on any other development or non-development activity. The unspent CCB balance continues to accumulate and becomes available for CCB allocation in the next financial year. A TMA can provide up to 80% funds for a CCB scheme and the remaining 20% are to be arranged by CCB itself. In spite of this convenient availability funds for development, citizens are not making best of this opportunity. Apart from reluctance of citizens to provide 20% matching funds, the laborious and cumbersome CCB rules and non-proactive attitude of the concerned local government staff are partly responsible for substantial under-utilization of development funds available through this innovative, participatory, pro-citizens development initiative. The Government of the Punjab, being cognizant of this issue, has taken up the matter with National Reconstruction Bureau (NRB). PMDFC shall also facilitate the citizens in PIMSIP partner TMAs to take up CCB schemes through its Social Mobilization Consultant. E Monitoring Committees Section 67 of PLGO lays down the functioning and powers of the Tehsil Council. Clause (vii) to clause (xii) of the same section deal with the election/constitution of monitoring committees as under: (vii) (viii) (ix) (x) (xi) (xii) to elect Monitoring Committees of the Tehsil Council to monitor the working of the Tehsil Municipal Administration and the provision of municipal services; to ensure that Monitoring Committees perform their functions in a nonintrusive manner without interfering in the day to day working of the relevant offices of the Tehsil Municipal Administration and do not assume a command and control role; to review the reports of the Monitoring Committees and make appropriate recommendations to the Tehsil Nazim; to elect a Code of Conduct Committee which shall be responsible for enforcing the code of conduct for regulating the conduct of the members of the Tehsil Council; to elect an Insaaf Committee for interaction with the Insaaf Committee of the Zila Council to elect Tehsil Accounts Committee to review the audit reports of the accounts of Tehsil Municipal Administration. Tehsil Council Okara has constituted following Monitoring Committees to assist the house and improve the working of TMA: 1. Accounts Committee 2. Planning Committee 3. Budget Committee 4. Auction Committee 5. Peace Committee 6. Solid Waste & Sanitation Committee 7. Municipal Services Committee

8 7 8. Code of Conduct Committee 9. Services & Infrastructure Committee 10. Finance Committee Convener of each committee is elected amongst the members of the committee through voting. F Trainings Field visit of TMA Okara reveals that there is a dearth of I.T skills in the TMA. The staff in Engineering, Finance, Planning and Regulation offices can perform better through effective I.T. training. PMDFC is of the view that I.T training for TMA staff will be an important step towards the computerization of office records and will result in efficient office automation systems. Analysis of data will become easy and errors in record keeping would decrease to a considerable extent. Moreover, I.T skills are also essential for PMSIP interventions like Financial Management System, Complaint Tracking System etc. PMDFC aims to develop the human resource base of its partner TMAs and considers improvement in service delivery inconceivable without a strong human resource base. TMA staff with right skills set can be expected to provide timely, cost-effective and reliable services to citizens. In view of the above and on the request of TMA Okara for basic computer training for its staff, PMDFC will fund computer training for the following TMA staff, at a local Computer Training Institute: Sr. No. Name of Trainee Designation Branch 1 Kunwar Anwaar Ali TMO TMO 2 Javed Anwar Gondal Tehsil Officer (Planning) TO(P) 3 Muhammad Azhar Steno/PA to Tehsil Nazim Tehsil Nazim 3 Muhammad Javed Office Superintendent TMO 4 Muhammad Zahid Khan Senior Clerk (deputed -do- Computer Operator) 5 Javaid Rauf Senior Accounts Assistant TO (F) 6 Shahid Jamil Junior Clerk -do- 7 Abida Tasneem Junior Clerk -do- 8 Zafar Iqbal Majid Superintendent TO (R) 9 Junaid Shah Junior Clerk -do- 11 Muhammad Ijaz Junior Clerk TO (P) 12 Aamir Naveed Senior Clerk TO (I&S) 13 Muhammad Akram Junior Clerk -do- PIPs for TMO Office: After in-depth discussions, the following Performance Improvement Plan is proposed for the office of TMO in TMA Okara. These interventions are envisioned for the first year and further capacity interventions would be initiated in the subsequent years provided TMA qualifies for PMSIP funding in year two and onward. (i) PIP Tasks PMDFC Interventions Pe rf or mance Indicat or s Citizens complaint cell Provide standard design of the Complaint center. Provide Standard Operating Number of complaints registered / resolved (by type of problem/location)

9 8 PIP Tasks PMDFC Interventions Pe rf or mance Indicat or s Procedures (SOPs) for the Complaint center. Provide hands on training for the implementation of complaints center SOPs. Provide system for complaints tracking and analysis. (ii) TMA website Provide template for website design. Finance the cost of website development and initial hosting. Training of TMA staff for regular (iii) Training needs assessment of TMA staff by TMO update of websites. Formation of training calendar Make requisite arrangements for trainings. on municipal services. Website contents are updated regularly. Number of TMA staff trained under each TO. (iv) Performance Management System (PMS) Performance management indicators for service delivery/capacity building interventions Mechanism for collection of performance indicators data Format of monthly/periodic reports Collection of baseline values Agreement on target values Compliance with the agreed target values against each indicator Periodic data collection on core indicators for service delivery & capacity building Submission of periodic reports on performance indicators 1.7 TEHSIL OFFICER (Planning) OFFICE Like all TMAs in Punjab the very concept of Town planning is nonexistent in TMA Okara. TMA is not equipped for carrying out spatial plans, plans for land use and zoning, the functions entrusted to it under section 54 of PLGO. The office of TO (P) is very crucial office in TMA setup. It has been allocated the following business: 1. Prepare spatial plans for the tehsil/town in collaboration with Union Administrations including plans for land use and zoning; 2. Exercise control over land use, land sub-division, land development and zoning by public and private sectors for any purpose including agriculture, industry, commerce, markets, shopping and other employment centres, residential, recreation, parks, entertainment, passenger and transport freight,and transit stations; 3. Building control; 4. Execute and manage development plans;

10 9 5. Develop and manage schemes including site development in collaboration with District Governments and Union Administrations; 6. Compile information provided by Union and Village Councils of prioritised projects in the tehsil/town; and 7. Maintain municipal records and archives. Following Table compares the available posts and filled posts. Staff Position in TO (P) Office As the Planning office is newly created in the devolved set up, the planning practices are not common with the TMA. The most important function of the planning office is the development control and sanctioning of the building plans. S/No Post Available Posts Status 1 TO(P) Sub-Engineer 1-3 Building Inspector 1-4 Draftsman 1-5 Senior clerk Junior clerk/billing 2 2 Clerk 7 Driver 1-8 Naib Qasid 3 2 Source: Field survey, PMDFC The table shows the comparison of available posts against filled posts. The TO(P) is a qualified Town Planner. He has maintained the planning data of the town. It is clear that there is no sub engineer, building inspector and draftsman in TMA Okara. Two persons are working on additional post against the vacancy of building inspector. Since sub engineer is responsible for assessment of the preliminary engineering details of the submitted building plans. Also in the absence of draftsman the preparation of maps and other engineering design remain stagnant. Mapping A comprehensive mapping exercise under Geographic Information System has been undertaken in Okara by PMDFC. Previously, the maps available with the TMA were obsolete and out dated. But now the TMA is equipped with latest up to date maps. The maps developed through GIS are base map for roads, land use map, UC boundary map, Map with Mohallah Names and maps for all service like water supply, sewerage, solid waste management and street lights. Building Control For building control activities residents submit requests with a plan and other requisite documents. Building inspector visits the site and checks if the plan is according to the site/ location. Building by-laws have been developed but not notified. There is a requirement that residents after completion of their buildings get a completion certificate from planning office, TMA, but it rarely occurs. There is need of such mechanism that residents have to get the completion certificate. All the records are manually maintained. Status of plans by Planning Office:

11 10 One of the functions of TO (P) in PLGO is managing coordination activities and CCB schemes; liaison with neighbouring Tehsils and Union/Village councils; support to Union /Village councils. At the moment, progress in collection/analysis of data or coordination in development activities in Tehsil is quite slow. Qualified TO Planning Yes Spatial Planning Spatial plan No Land use map No Zoning map No Base map No Development Planning Development Plan Annual Development Planning and Budgeting Annual Development Program and Budget Yes Prepared with UC and TMC input No Prepared with regard to data base No Presence of data base or data collection No Long term Annual Development Programming and Budgeting Long term Dev. Program and Budget No During the discussions it was revealed that the Planning office needed detailed information on the characteristics and requirements of all land uses, physical, spatial and economic activities that might guide the future shape of the city. But this requires up to date maps. Maps like land use and services are not available with the TMA and the one available is obsolete and outdated. Topographical maps that are essential for efficient infrastructure and city management are non existent. Sr.# Year Domestic Plans Submitted Domestic Plans Approved Commercial Plans Submitted Commercial Plans Approved Total Revenue (Rs) Plan formulation: Development plans are made without taking into account real data and actual needs. The absence of data reflects in uninformed prioritisation of plans. Moreover, ignorance of ground realities results in piecemeal development. After detailed discussion with TO (P) staff, the following Performance Improvement Plan is proposed for the office of TO (P) in TMA Okara. These interventions are envisioned for the first year and subsequent capacity interventions would be initiated after progress of capacity projects in the TMA subject to the continuous eligibility of TMA for PMSIP funding.

12 11 PIP Tasks PMDFC Interventions Performance Indicators (v) (vi) Setting up of GIS, mapping of services and developing a database of services. Preparation of action plan PMDFC will arrange for satellite images of the TMA. PMDFC will develop standard formats for services data collection. PMDFC will provide necessary training to TMA staff on mapping services on TMA maps. PMDFC will provide necessary training to TMAs for developing the services database. PMDFC w rill arrange for data collection, analysis and prioritisation of development and capacity projects. Basic maps prepared Database of infrastructure developed and thematic maps prepared. Number of development / capacity projects executed out of prioritised list. 1.8 TEHSIL OFFICER (Regulation) OFFICE The office of TO (R) is extremely crucial in TMA setup. Its duties include to regulate market & services; issue licences, permits, grant permissions & impose penalties for violation thereof; management of municipal lands, estates, properties, facilities, assets & enterprises vested in TMA. It is also responsible for enforcement of municipal laws, rules and by-laws governing the functioning of TMA. Prevention of encroachments on public lands and places; prosecution and follow up of criminal, civil and recovery proceedings and regulation of affixing of signboards and advertisements are some other important functions of Tehsil office Municipal Regulation. Staff position in TO(R) Office S.No Post Sanctioned Strength Existing Strength 1 Tehsil Officer 1 1 (Regulation) 2 Superintendent Senior Clerk Inspector Junior Clerk Naib Court Clerk Driver Naib Qasid 5 4 Tehsil Officer (Regulation) Okara, Khalid Nazir joined TMA Okara in June, He has been with the local government since last 21 years. He is supervising the ticketing system in effective manner. By amendment in PLGO in June, 2005 TMAs have been empowered to introduce ticketing system for municipal offences specified in Eighth Schedule. There is an incentive package in the ticketing system. Twenty-five percent of fine proceeds go to the collecting inspector; 25 % to Regulation office maintenance and remaining 50 % to TMA..The same incentives have been provided to inspectors from fine proceeds imposed by courts in offences specified in Fourth Schedule.

13 12 In consultation with TO (R) staff, the following Performance Improvement Plan is proposed for the office of TO (Regulation) in TMA Okara. These interventions are envisioned for the first year and subsequent capacity interventions would be initiated after progress of capacity projects in the TMA subject to the continuous eligibility of TMA for PMSIP funding in subsequent year. Performance Improvement Plan (PIP) PIP Tasks PMDFC Interventions Performance Indicators Development of data base of: legal cases for proper monitoring advertisement and signboards Licenses and permits Municipal estates and properties PMDFC to provide software / hardware for building up data base. %age reduction in pendency in legal cases compared with last FY. %age increase in revenue compared with last FY. 1.9 TEHSIL OFFICER (Finance) OFFICE Tehsil Officer (Finance), an officer from Local Council Service joined TMA Okara on He has been with the local government since last 18 years. TMA is currently maintaining its books of account manually. There is a scope for computerized accounting software which will enhance the working capacity of TMA. Staff position in TO (F) Office S.No Post Sanctioned Strength Existing Strength 1 TO (F) Accountant Superintendent/Assistant Senior Clerk Junior Clerk Driver Naib Qasid Baildar Plumber 1-10 Chowkidar 1-11 Sanitary Worker 1-12 Traffic Clerk Muhafiz Phattak 1 1 FINANCIAL COMPONENT Law requires that no Local Government can pass a deficit budget. The intention is to provide built-in mechanism for fiscal efficiency. This constraint forces a Local Government to either raise revenue or to economize in expenditure or to do both. In general a local government has to maintain within its fiscal limits. TMA staff is conversant with the budget formulation process but relies predominantly on the historical data for future projections. Monitoring committees are operative and audit is being conducted regularly. A trend of (OSR) to total revenue is captured in the following table:

14 13 Source Cumulative Own Source Revenue 47,038,901 64,881,885 64,964, ,884,786 34% Govt. Grants 94,408,400 92,542, ,752, ,702,400 66% Total 141,447, ,423, ,716, ,587, % Source Own Source Revenue 33% 41% 29% Govt. Grants 67% 59% 71% Following ratio of own source revenue to total revenue can be calculated from the above data. Source Cumulative for 3 years Ratio I = OSR/TOTAL REV 33% 41% 29% 34%

15 % Expenditures 15% 30% 45% 60% 75% % Expenditures 0% 15% 30% 45% 60% 75% % % Share of Current / Development Expenitures in Total % Share of OSR and Govt Grants in Total Revenu (Year-wise) Current Expenditures Expenditures (Year-wise) Financial Years OSR Financial Years Govt Grants Developm ent Expenditures 14 Ratio of Own Source Revenue (OSR) to total revenue has been decreasing over the years. This ratio reflects the fiscal effort of the TMA and it is evident that, on average, the TMA is making efforts to increase OSR but ratio was going down due to increase in government grants. From the data above it is clear that TMA Okara is striving to increase its OSR which is a positive sign and are consistent in its OSR collection over the years. OSR registered an extra ordinary increase in FY from FY and in it was leveled with FY In absolute terms OSR was Rs. 47 m, 64.8 m and 64.9 m in FY , and respectively. The extraordinary increase in FY was mainly on account of 6 items namely Building Plan Fee, Advertisement Tax, Gutter Tax, Rents, Teh Bazari, and Tax on Transfer of Immovable Property (TTIP). Following table shows comparitive analysis in the development and non-development expenditures over the years. BUDGET ESTIMATES Cumulative Current Expenditures 90,800, ,070, ,619, ,489,000 53% Development Expenditures 75,386,000 76,748, ,576, ,710,640 47% Total Expenditures 166,186, ,818, ,195, ,199, % ACTUAL EXPENDITURES Cumulative Current Expenditures 83,457,976 95,427, ,550, ,435,057 59% Development Expenditures 70,984,156 45,759, ,000, ,743,869 41% Total Expenditures 154,442, ,186, ,550, ,178, % Ratio II = D.EXP/D.BUDGET Source DEV 94% 60% 89%

16 15 From the table above it is evident that there was an upward trend in the current expenditures of the TMA over the years. However it is encouraging to see that TMA is with in its budget allocation for non-development expenditures except in As far as development expenditures are concerned, TMA Okara showed good expenditure management when it was able to utilise the budget or stayed with in the budgeted amount for , and From the above data performance of TMA regarding development expenditure can be studied against budgeted allocation for the same. Source Ratio II = DEV. EXP/DEV. BUDG Cumulative for 3 years 94% 60% 89% 82% 1.10 TEHSIL OFFICER (Infrastructure & Services) OFFICE Infrastructure & Services office is the back-bone of Tehsil Municipal Administration. It is responsible for provision, management, operation, maintenance and improvement of the municipal infrastructure. Staff position in I & S Branch S.No Post Sanctioned Existing Strength Strength 1 Tehsil Officer (I&S) Driver Assistant Tehsil Officer Superintendent 1-5 Steno 1-6 Sub-Engineer Head Draftsman 1-8 Draftsman Works Superintendent 1 1

17 16 10 Garden Superintendent Account/Senior 4 3 Clerk/SDC 12 Tracer Plumber Road Mate Baildar Ferro Printer Operator 1 1 Water Carrier Branch S.No Post Sanctioned Strength Existing Strength 1 Junior Clerk (I&S) 2 2 Branch 2 Supervisor Disposal Disposal Driver Sewerman Baildar Water Supply Branch S.No Post Sanctioned Strength Existing Strength 1 Tubewell Operator Clerk (I&S) Branch Electrician 3-4 Plumber 2-5 Fitter Fitter Cooli Chowkidar Naib Qasid 8 5 Gardening Branch S.No Post Sanctioned Strength Existing Strength 1 Garden Superintendent Garden Mate Sweeper Garden Baildar Mali 1 1 Fire Brigade Branch S.No Post Sanctioned Strength Existing Strength 1 Supervisor Head Fireman Fireman Driver Cleaner 1 1

18 17 Sanitation Branch S.No Post Sanctioned Strength Existing Strength 1 Superintendent Vehicle Sanitary Inspector Senior Clerk Assistant Sanitary 2 2 Inspector 5 Junior Clerk Driver Sanitary Worker/Water Carrier 8 Naib Qasid 2 2 Tehsil Officer (Infrastructure & Services), Liaquat Ali Bhatti, an officer from L.C.S cadre/service joined TMA Okara on He has vast experience of 33 years of executing various civil engineering assignments. The appraisal brought out that there was a shortage of technical equipments like surveying equipments, lab testing equipments, etc. Neither the progress reports nor any database of infrastructure or contractors is prepared. During the discussions, it was revealed that most of the I&S staff were willing to receive trainings on computer applications, use of modern technical equipments, preparation of project documents (designs & estimates) and operations & maintenance. Most of the office record of TO(I&S) office are manually maintained. Performance Improvement Plan (PIP) After detailed discussion with TO (I&S), the following Performance Improvement Plan is proposed. P I P T a s k s P M D F C I n t e r v e n t i o n s Performance Indicator s (i) (ii) Development of skills in preparation of PC-I to PC-V. Development of computerized database of municipal services. PMDFC to arrange training sessions to train TMA staff for the preparation of PC-I to PC-V. PMDFC to review the PC-I to PC-V prepared by TMAs. PMDFC to help develop data collection. PMDFC to provide standard template in Excel spreadsheets for data analysis and periodic data updates. PMDFC to provide necessary training for data collection and periodic data update. Number of PC-I to PC-V designed and got approved from the competent forum. Number of municipal services for which complete database is developed.

19 18 2. INFRASTRUCTURE DEVELOPMENT 2.1 ROADS Okara town is located along the railway line of Khanewal-Lahore section approximately 82 miles from Lahore and 26 miles from Sahiwal. Okara is bounded by Faisilabad in the north, Kasur in north east, Pakpattan in south and Sahiwal in south west. It is situated on the main Highway ( GT road) which connects Lahore with Karachi passes through the town. A railway line that runs parallel to GT road was laid in 1918 and the town was linked with Lahore and Karachi main line. Okara is a planned colony/mandi town on the radial pattern. Commercial zones lead to a central area and residential block on the back. The roads are straight and wide having their right of way between ft. Unfortunately; congestion prevails through out the town especially in central areasdue to the lack of proper development control. Being on the main GT road, has led different land uses to concentrate along the Highway. Its repercussions are two fold. On one hand, lot of traffic both slow and fast moving had been generated on the Grand Trunk road, causing obstruction in through traffic, accident hazards and lack of flow of fast moving vehicles. On the other hand, uses like commercial activity and residential areas have sprung up along the Highway in quest of accessibility. This haphazard development created need for diverting the through traffic outside the city area. Therefore a BY pass road was constructed in the south of the town. The roads that are frequently in use but are in extremely bad condition are Tehsil road,chamra Mandi road, 36/2-L road, Jane maola road, 27/2-L road, Khan baba road, Sabzi mandi road, Old Mall Mandi road and Ghalla Godown road. The roads that are relatively better condition are; Benazeer road, Eid Gah road, College road, Depal pur road, Mandi road, Ravi road, Power house road, Lalazar colony road, Allama Iqbal road, Samad pura road, Sharqui mohalla road,govt colony road, Stadium road, Ghoray shah road. Sahiwal road, Along 4-L Distributary, Akber road are in good condition. The surface condition is good as these roads are carpeted, with street lights and adequate drainage facility. The uses that are present on the either side are commercial, schools, Food market, institutions. There is one major flyover in the centre of the town on Okara Faisilabad road. It was constructed by Highway department. It is very important as it connects the town bifurcated by the railway track. It saves time and energy. Under this an under pass has been constructed on Benazir road. Another By pass was constructed on GT road and the road passing under in ¾ L road. 2.2 STREET LIGHTS Although all major roads are provided with the facility, but the secondary roads have partial supply. The roads with street lights are: Benazir road, Tehsil road, College road, Mandi road, Along 4-L road samad pura road, Sharqui mohallah road, Church road, Depalpur road. The roads with partial supply are: Eid gah road, Akber road, Power house road, Allama Iqbal road, Jane mola road, Khan Baba road, 27/2-L road, Sabzi Mandi road, Old Mall Mandi road, Ghalla Godown road, Govt colony road, Ghoray Shah road.

20 19 36/2-L road does not have street light. 2.3 WATER SUPPLY Okara is situated on plains with a minor slope. The shallow sub soil water of the town is brackish and unfit for human consumption. Present source of water supply system in the town is with deep Tube wells installed at depth of 165 to 220 ft. Water table is at 45 feet. Most of the town is dependent on TMA water supply. Water supply coverage of the town is about 60%. 16 T/Wells of TMA are installed near LBD Canal. While six tube wells installed near 5/4-L Minor and one tube well is at Bus Stop. Two tube wells under Public Works Department are installed near LBDC to supply water only for Hospital, Girls Collage and officers colony. To feed the present water supply system of the town, there are 23 tube wells out of which 16 tube wells are operational and working hours/day. The quality of water from shallow source is not so good and is mostly contaminated. Therefore, situation necessitates expansion of distribution network to those areas which are without piped water supply. There are four under Ground Storage Tanks. The storage capacity of each reservoir is 80,000 gallons. The overall condition is generally fair. There are five OHRs in the town. The capacity of each OHR is 50,000 gallons. But only one is operational. 2.4 SEWERAGE Topography of Okara town is flat. Sewerage coverage is 50 % of the town and 25 % is served with open drain while remaining 25% are totally un-served area. 50% of the existed Sewerage is silted up. There is lot of stress on its trunk sewer; especially in monsoon season, flooding occurs in different locations. The system comprises of four disposal works those are summarized as under: There are four disposal stations which are in poor condition. There are 20, 40, 60 and 80 BHP motors installed at different stations. The condition of machinery is fair. The disposal stations are present at Chungi no.6 LBDC, Government colony and 54/L area. The untreated waste water is being sold to the farmers by annual tender. For sewer cleaning 20 sewer men have been deputed whose duty is to clean the sewer lines regularly. De-silting is also being done manually. The disposal stations are working maximum hours so that water should not over flow in sewer lines, but during rainy season it is difficult to control and flooding occurs in different areas. This situation shows that disposal stations capacity should be improved. 2.5 SOLID WASTE MANAGEMENT Solid waste management in Okara comprises of primary collection from streets, secondary collection and final disposal. Solid waste generation in Okara is 105 tons per day. After sweeping the streets and roads the sanitary workers carry the solid waste in wheel barrows driven manually and collect at certain collection points (48). Sanitation staff starts work at 5:30 am each morning and ends the first shift at 9:30 am. Second shift is between 2:00 pm to 5:00 pm. There are 60 Wheel barrows, 48 containers, 15 tractor trolleys. There is one superintendent, one Sanitary inspector, 11 sanitary supervisors and 403 Sanitary workers. There are 9 vehicle drivers.

21 20 No proper landfill site is available in or out side of the town. Solid waste is dumped in open spaces near LBDC Canal on Faisalabad Road, Akbar Road near Cattle Mandi, Akbar Road near Sabri Colony and at Mansoorabad Pond. The solid waste is dumped in open spaces creating in-sanitary & unhygienic conditions. 2.6 FIRE FIGHTING The existing building for fire fighting system is at a distance of 2 km from district head quarter. The condition of fire brigade office is very poor. There are only two sheds for four (4) vehicles and these sheds are not large enough to house the vehicles. There is one room for staff and one room for office work. The size of courtyard is 90 x30 with out roof and one store having size of 8 x10 which is not sufficient. The vehicle and equipment available with TMA are described as under: 1. Heno (2004) model has 9000 litre capacity and is in good running condition. 2. Two Heno (1994) model fire engines with 7,000 litre capacity and are in fair condition but need repair most of the time. 3. Bedford (1984) model is bad condition. There are only two water refill points in the town: Sahiwal Road (near District Complex) and at Eidgah Road near the Fire Station. Third one which is not operative is in Chowk Depalpur. There are 13 staff members in the fire fighting system of the town. They work in two 12 hours shifts. This strength seems to be inadequate for the town like Okara. In addition, staff is not properly equipped for the delivery of their services. Major industries that are catered by TMA fire fighting arrangements are, Baba Fareed Sugar Mill and Anmol Textile Mill. In addition, there are hundreds of restaurants, shops, workshops, schools, colleges etc. 2.7 PARKS Okara town is blessed with a number of small and medium sized open spaces scattered through out the town. However, two of the main parks are Safdar Shaheed Park and Jinnah park. Safdar Shaheed Park: The area of this park is 7 acres. The plots are green and a good number of trees have been planted. These trees provide shade and add aesthetic beauty to the park. The facilities that are provided include the jogging track and walkways. In the morning and evening a number of people come for walk and exercises. There are two fountains and the park is provided by a boundary wall. Jinnah Park: It is located on Allama Ibal Road and Along 4-L Minor at Jahaz Chowk. The total area of this park is 6 acres. The park is bounded by a boundary wall. The plots are grassy and the level of plantation is very good. There is one fountain and electricity lights are present.

22 21 Small Parks / Open Spaces: Other than these main parks, there are a number of small parks/open spaces scattered throughout the town. The size of the open spaces vary from 15 marla, I kanal, 2 kanal and 4 kanals. Fateh town park, Gulshan e Fatima park and Rehmat ullah town park are in good condition. Following are the parks/ open spaces: Mehboob Alam Park, Sher Rabbani Town Park, Qadir Colony Park, Sharif Pura Park, Sabri Park, Nawab Colony Park, Waris Colony Park, Ameer Colony Park, Lalazar Colony Park.

23 22 3. PROCUREMENT & ENVIRONMENT 3.1 Environmental and Social Conditions Railway line crossing through the city has divided it into two zones i.e. Zone A & Zone B. in Zone-A 100% population is being served with water supply network. Good quality ground water is available which is being pumped through tubewells installed along LBDC canal. Water quality was tested only at the time of tubewell installation and no further testing is being carried out. Most of the people complaint about low pressure and contaminated and turbid water which is due to rusted and damaged MS Pipes. Filter plant has been installed through USAID program which is working well. Bleaching powder is used to clean the water storage reservoirs after about 6 months and during the rainy season. 50% and 25% area is provided with sewerage system and open drains respectively. Sewerage system is outdated now and about 60-65% sewers are permanently choked. There are total four disposal stations (two on north side and two on south side). Sewage is pumped untreated in water courses, a small portion of which is being used by farmers for cultivation of agricultural lands. Major portion of sewage is being discharged into LBDC canal without any treatment. Most of the roads are in poor condition. Street lights are installed along 50% roads and streets. Storm water drains are there along about 40% roads. Traffic load is increasing rapidly and it seams that after 5-6 years, the present roads will not be able to carry the traffic load. RoW of all main roads is clear and widening/improvement is possible but in bazars & markets, shopkeeper have encroached the roads by constructing permanent structures. Both the staff and equipment for Solid Waste management are short hence only 70% of the total generated solid waste is being collected daily. No proper site is available/defined for solid waste disposal and the major portion is being disposed off along Faisalabad Road (near LBDC), Akbar Road (near cattle market and sabri colony) and Mansoorabad Road. There is a strong opposition from the citizens and specially the irrigation department against solid waste disposal along LBDC canal. Hospital and slaughter house waste is also collected and disposed off combinly with Municipal Solid Waste by TMA staff (only surgery remains/human body parts are being burnt by DHQ Hospital). Kot Nihal Singh, Govt. Colony and Mansoorabad (Katchi abadi) are under worst condition. [Most of the environmental and social impacts are associated with the nature of sub-projects which will be studied in detail after finalization of sub-projects to be undertaken under PMSIP grants]. 3.2 Procurement Capacity The information about procurement of works, goods and services for last 3 years was collected. TMA has executed road, water supply (tubewell only), sewerage disposal, parks, concrete pavers and concrete pavement projects out of which the highest amount tender was of Rs Million for sewerage disposal station. In last 3 years, TMA has procured 3 tractors (Rs M), 4 trolleys (Rs M) and 1 Water Bouser (Rs M). Maximum amount was paid for 2 sets of generators which was Rs. 6.99M. TMA has never executed a foreign funded project, hence TMA staff is not very much aware of procurement methods and guidelines for foreign funded projects. Similarly, TMA has never procured the services of any consultant for their construction projects.

24 23 Following no limit contractors are registered with TMA. M/s Ch. Amjad Ali M/s Al-Rehman Associates M/s Al-Husain Traders M/s Rajput Builders Based upon the above analysis, it is clear that at present, TMA staff has limited capacity of handling the PMSIP sub projects independently. TMA staff is needed to be trained about the procurement procedures required for PMSIP sub projects.