Extending your flight ticket prior to departure from the US

Transcription

1 Important notes: 1. Extending your flight ticket is YOUR OWN responsibility. Taglit-Birthright Israel is giving you the gift of a free 10-day trip. Wherever possible, they are providing you the opportunity to extend your flight ticket, subject to availability of seats and the conditions outlined below. It is NOT Sachlav IsraelOnTheHouse or Taglit-Birthright Israel s responsibility to deal with any part of your flight ticket extension. 2. We highly recommend extending your ticket prior to your departure as seats are limited and ticket extensions are not always available. Extensions are NOT guaranteed. 3. If you plan ahead to stay in Israel and you do not use your return ticket back to the US you must let us know immediately by ing theteam@israelonthehouse.com to enable us to cancel your ticket and avoid cancellation costs. 4. Taglit-Birthright Israel airline tickets are issued in a specific class of service in economy and therefore extensions are made within the same class. If there are no extensions available within that class on the required date, you may need to change your return date, or pay a higher fee for the return date of your choice. 5. Flight extensions are non-refundable and therefore if you cancel your trip, you will forfeit this money. Please be aware of the days of the week when selecting your travel dates. Some airlines will fly on Friday night and on Saturday (Shabbat) so if you observe Shabbat, you must choose your new return dates carefully. 6. Flight extensions are limited to 3 months beyond your original departure date. If you wish to extend your trip beyond 3 months then you will forfeit your return flight. Extending your flight ticket prior to departure from the US All ticket extensions prior to departure from the US are dealt with by Gil Travel You will need to complete the Gil Travel Online Application Form All requests must be submitted at least 15 days prior to departure Ongoing travel plans MUST NOT be confirmed until you have received written confirmation of your new return flight date from Gil Travel

2 If you have not received confirmation, you MUST fly back on your original return date otherwise your original ticket will be cancelled and you will have to purchase a one way ticket home at your own expense To review the terms and conditions of extending your ticket, please review the Airline Terms & Conditions outlined below For more information, please take a look at Gil Travels FAQs Extending your flight ticket upon arrival in Israel All ticket extensions once in Israel will need to be made by the airline (unless otherwise stated) Please review your airline s extension conditions which explain how to extend your ticket All changes to your return are subject to availability with the airline. If you do not contact the airline prior to the confirmed return date to arrange another flight home, then you risk having your return ticket cancelled being "NULL and VOID" and may have to purchase a one way ticket to return home at your expense. Airline Terms & Conditions Select your airline below: Air Canada Austrian Airlines British Airways Brussels Airlines ELAL Iberia Swiss Air United Airlines US Airways Air Canada - Extension prior to departure $ subject to seat availability in the same class/code fare of service. - Change of return date once in Israel is $ subject to the seat availability in the same class/code fare of service. - Change is based upon availability at the time requested - Change must be requested more than 72hours prior to return date. Once in Israel contact Air Canada directly for all changes either

3 By phone in Tel Aviv Sun-Thu 830AM-5PM By completing extension form and ed to Austrian Airlines - Extension prior to departure $ subject to seat availability in the same class/code fare of service. Change of return date is only permitted based on same class code/fare of service. - Extensions are limited to 16 applicants per group. - Change of return once in Israel is $ subject to seat availability in the same class/code fare of service. - Changed is based upon availability at the time requested. Once in Israel contact Austrian directly: In Tel Aviv Sun-Thu 9AM-5PM British Airways - Extension request must be confirmed more than 14 days before departure date. - Extension prior to departure is minimum $290 subject to seat availability in the same class/code fare of service. If the original class/code fare is not available, the difference to the next higher airfare may apply. - Extensions are limited to 8 applicants per group. Change of return once in ISRAEL is not permitted. Brussels Airlines - Extension prior to departure is minimum $ subject to seat availability in the same class/code fare of service. If the original class/code fare is not available, the difference to the next higher airfare may apply. - Once in Israel, change of return is $75.00 subject to seat availability in the same class/code fare of service. If the original class/code fare is not available, the difference to the next higher airfare may apply plus $ Once in Israel contact Brussel Airlines directly: Israel@brusselairlines.com or call Sun-Thu 10-1PM. ELAL

4 - Extension prior to departure is minimum $ subject to seat availability in the same class/code fare of service. If the original class code/fare is not available and a higher airfare is available, fee is difference in airfare plus $ Change of return date once in Israel is $50.00 service fee for a seat in the same class/code fare of service. If the same class/code fare in economy is not available then the charge will be the service fee of $50.00 plus the difference to the next available seat in economy. - Changed is based upon availability at the time requested. Once in Israel contact EL AL directly: In Tel Aviv call center open 24hours Iberia - Extension prior to departure is $ subject to seat availability in the same class/code fare of service. Changes prior to departure based on same class code/fare of service ONLY. - Change of return date once in Israel is $ subject to seat availability in the same class/code fare of service ONLY, plus a service fee of $ Changed is based upon availability at the time requested, must be requested more than 3 business days prior to departure. Once in Israel contact Iberia via only: TAGLIT@IB.BA.COM Swiss Air - Extension prior to departure is $ subject to seat availability in the same class/code fare of service ONLY. - Extensions are limited to 15 per group. - Change of return once in Israel is $ subject to seat availability in the same class/code fare of service. If original class/code fare is not available, higher airfare is available the fee will be advised upon request. Once in Israel all changes are handled thru the handling agent Signal Tours Signal tours at Taglit@easygo.co.il Phone: Hours of operation SUN-THU 9am-5pm OR - Call Gil Travel duringusa business hours 9am 5pm EST Mon-Fri or extensions@giltravel.com

5 ***** DO NOT contact Swissair in NA or Israel as they CANNOT assist. United Airlines - Extension prior to departure minimum $ subject to seat availability in the same class/code fare of service. If original class/code fare is not available and a higher airfare is available, fee is $ plus the difference in airfare. - Extension prior to departure limited to 12 participants per group. After departure once in Israel, not limited. - Change of return once in Israel is $ subject to seat availability in the same airfare is available, the fee is $ plus the difference in to the next class code/fare. Once in Israel contact United Airlines directly In Tel Aviv Sun-Thu 8:30AM-5PM US Airways - Extension prior to departure is $ subject to seat availability in the same airfare is available, you may be offered to pay the difference to the higher airfare. - Change of return once in Israel is $ subject to seat availability in the same airfare is available, you may be offered to pay the difference to the higher airfare. Once in Israel all changes are handled thru the handling agent Signal Tours Signal tours at Taglit@easygo.co.il Phone: Hours of operation SUN-THU 9am-5pm OR- Call Gil Travel during USA business hours 9am 5pm EST Mon-Fri or extensions@giltravel.com ***** DO NOT contact Swissair in NA or Israel as they CANNOT assist.