IOC Regional Review - Africa

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1 IOC Regional Review - Africa Wednesday, 25 March 10:15 a.m. 12:00 p.m. PRESENTED BY: Rick Ballew, Supervisor, Rockwell Collins ARINC Direct Steve Knouse, International Captain, John Deere Global Aviation Services Bart Gault, Pilot, World Wide Operations Rob Turpin, Supervisor, Rockwell Collins ARINC Direct International Operators Conference San Antonio, TX March 23 26, 2015

2 AFRICA OPERATIONS Wednesday, 25 March 2015 PRESENTED BY: Steve Knouse, International Captain, John Deere Global Aviation Services

3 Sources: Rockwell Collins Flight Support ARINC Flight Support John Deere Global Aviation Services Jeppesen Centers for Disease Control NBAA G3 Visas and Passport company

4 Route of Flight Dubai International-OMDB Jomo Kenyatta International-Nairobi Kenya-HKJK Lanseria International-Johannesburg South Africa-FALA Nnamdi Azikiwe International-Abuja Nigeria-DNAA Leopold Sedar Senghor International-Dakar Senegal-GOOY

5 Route of Flight Map:

6 OMDB-HKJK Route: OMDB DCT MUVLA N571 ALPOB UL768 ULADA UN571 SILNO G663 KIA G782 JDW B407 KAROX UB407 PSD UG660 KTM UB527 MLK UB612 TILUK DCT HKJK Distance: 2628 Nautical Miles Fuel Burn: 17,175 lbs. Time Enroute: 6:13 Speed/Altitude: Mach 0.83/FL430/FL450 Overflight Permits: Saudi Arabia, Sudan, South Sudan, Landing Permit: Kenya

7 Route: OMDB_HKJK

8 HKJK-FALA Route: HKJK EVATO UA 405 HBV DCT FALA Distance: 1581 Nautical Miles Fuel Burn: 10,067 lbs. Time Enroute: 3:39 Speed/Altitude: Mach 0.83/FL400/FL280 Overflight Permits: Tanzania, Malawi, Zambia, Mozambique, Zimbabwe. Landing Permit: South Africa

9 Route: HKJK FALA

10 FALA-DNAA Route: FALA DCT HBV UG853 UM731 VSA UG652 KSA DCT BZ UA604 AKLIS UW225 LUKRO DCT DNAA Distance: 2462 Nautical Miles Fuel Burn: 14,615 lbs Time Enroute: 5:17 Speed/Altitude: Mach 0.83/FL430 Overflight Permits: Namibia, Zambia, Angola, Democratic Republic of the Congo, Republic of the Congo, Gabon, Cameroon Landing Permit: Nigeria

11 Route: FALA-DNAA

12 DNAA-GOOY Route: DNAA DCT ABC UL683 TLE UA601 YF DCT GOOY Distance: 1513 Nautical Miles Fuel Burn: 9407 lbs. Time Enroute: 3:28 Speed/Altitude: Mach 0.83/FL430 Overflight Permits: Benin, Togo, Ghana, Burkina Faso, Mali Landing Permit: Senegal

13 Route: DNAA-GOOY

14 Initial Planning and Considerations for trip: (Initial receipt of trip several months to several weeks ahead) Passenger Itinerary: Nearest suitable airport, Time of arrival, how long at each destination, estimated time of departure, passengers on board aircraft. What cities/places will passengers visit during the stop Hotel Considerations: Secure for both passengers and crew Security Issues: Will we need security for the passengers/crew/aircraft? Is secure transportation required? Health Issues: Immunizations required, communicable diseases in the area? ie: Ebola, Malaria, Hepatitis?

15 Initial Planning and Considerations for trip: (Initial receipt of trip several months to several weeks ahead) (cont) Customs/Immigration Issues: Passport and Visa requirements. Contact International Trip Planning service: Discuss all available information regarding the planned itinerary. Crew Requirements: Do we have adequate crew rest/duty times or will we need to augment or preposition flight crews. Augmenting/Prepositioning Crews: How many days ahead of time will they arrive, where will they stay, transportation.

16 Initial planning continued (1-2 weeks ahead of trip) Confirm Itinerary Confirm Hotels for both crew and passengers Discuss: Airports to be used, approaches, suitable alternates, security (hire guards, secure transportation, are advance security teams necessary to insure safety at all stops and driving routes) Fuel requirements: Is the necessary fuel available, fuel quotes, fuel releases. Flight attendant (if on board) or Food/Catering requirements Visa for crew and passenger requirements: Can we enter/exit the country at the airport or will we need to fly to a different airport to enter/exit the country? Aircraft/Airport requirements: Do we need to carry a tow bar, is a tug available to move our aircraft, weight bearing/load bearing runway/taxiway requirements

17 Questions In regard to fuel and fuel quotes, should you consider tankering fuel to get the best price and save money? Are visa's required for passengers and crewmembers if the stop is a tech stop for fuel only? In other words, if the airplane is stopping for fuel only and continuing on, are visa's necessary? 17

18 Visa Requirements: Airport Crew Passengers OMDB No No HKJK Yes Yes FALA No No DNAA Yes Yes GOOY Yes Yes Source-G3 Visas and Passports

19 Local/Cultural Customs

20 Source: Kiss Bow or Shake Hands Background and Culture history, government, language; values, decision-making style Tips on Doing Business local style, typical business values Protocol greetings, forms of address, dress, dining, gifting conventions Business Practices importance of punctuality, negotiation practices, entertaining Key Phrases in Local Languages with audio to ensure correct pronunciation Interactive Maps and Vital Facts Summaries

21 Initial planning (2 days to 1 Week before departure) Review and confirm itinerary Confirm passengers: Visa/Passport Confirm passenger/crew hotel: Transportation to and from hotels Confirm with international trip provider: Destination and alternate airports, handler information, fueling (including quotes and releases), altitude/speed/fuel requirements, over flight permits, slots, parking. Confirm all ground transportation for crew and passengers. Review all security concerns including: guard requirements, hotel security, route security.

22 Initial planning (cont) (2 days to 1 Week before departure) Maintenance concerns: Will we be taking a tech? Nearest location for aircraft maintenance/support. Aircraft Considerations: Are all required documents on board? (airworthiness certificate, registration, weight and balance, MEL, checklists, life rafts, AED s/medical kits. etc) Crew Considerations: Proper license, current medical, immunization record, prescriptions, proper passport and visas, current charts and maps, confirm show time at airport/hotel Food Safety: Where will the meals/catering be coming from? (hotel/caterer/pre-purchased, unknown source?)

23 Day of Departure: Crew duties: PIC/SIC/PNF/Flight Technician/Flight Attendant All attention should be placed on the flight for that day. Not the time to be concerned with hotels, transportation, non flightcritical items. Review weather, alternate airports (if necessary) route structure, over flight permits, landing permits, plot route on maps and/or electronic mapping system. Review fuel requirements for flight plus any additional required fuel. Preflight aircraft including: fuel load, review of any maintenance items pending, prepare weight and balance sheet. Discuss with crew pertinent Notams, airport reference items, taxi/clearance/start-up procedures. Discuss possible SID s, transition altitudes, terrain issues and RTB items should they arise.

24 Africa Considerations: South Africa: Screening process in place for all arriving passengers and crew. South Africa requires all persons complete a screening questionnaire (medical history) and forward to them before anyone will be allowed in the country. Generally good airports and handlers Nigeria: Security considerations (ground transportation and aircraft requirements) Generally good airports with good handlers. There are multiple fixed based operators in Nigeria some with maintenance facilities. Kenya: Good agent support, currently there are security concerns after terrorist attacks at shopping mall. Good parking at Nairobi (usually at a stand) Senegal: Primarily used as a tech stop for aircraft arriving from North/South America or departing to North/South America. 24 hour operations.

25 Africa Considerations (Continued) Some communication issues (continuing to improve with time) CPDLC capable aircraft will find data link services available in a wide portion of Africa. All Station Calls: FIR boundary call ahead requirements:

26 Conclusions: Flights into and around Africa will present challenges to flight crews. At this time Ebola and communicable disease present a formidable risk for passengers and flight crews. Each company must try to mitigate their risk as best as possible. All crews need to keep aware of and away from pathogens which can compromise health and safety. Immunizations and common sense are the best way to keep the risk at a minimum. Political instability will continue to pose a hazard which each operator must be aware of and be able to change plans at a fairly short notice. Africa continues to improve their airport and airway infrastructure with the introduction of new runways, modern airports, navigation and ATC facilities. Data link (CPDLC) is available over a wide area of Africa which will improve safety and efficiency. New and modern fixed based operators are either completed or are underway at this time. With careful preflight planning, flights around Africa and be done safely and with a minimum of risk.

27 Questions:?

31 Dubai, UAE (OMDB)

32 Nairobi, Kenya (HKJK)

33 Lanseria, South Africa (FALA)

34 Abuja, Nigeria (DNAA)

35 Dakar, Senegal (GOOY)

36 2015 IOC NBAA Presentation Africa BY: BARTON GAULT.

37 First, Ebola. This disease is mostly terminal, and is particularly present in various West African Countries. Be aware of the following: It is bloody, contagious, deadly and untreatable.

38 1) Symptoms will take several days, 2-21 days, to appear Fever Headache Diarrhea Stomach Pain Headache Vomiting Joint and Muscle Ache Lack of Appetite

39 2) There are multiple ways to protect yourself: a. Wash you hands with soap and do it often. b. Avoid bush meat, deal with hotels and proper catering, avoid the local items, use proper bottled water. c. Disinfect your surroundings as the virus cannot survive disinfectants, heat, direct sunlight, detergents and soaps. d. Fumigate if you note pests are present, i.e. rats, mice, etc. and dispose of them properly.

40 e. Do not touch carcasses, i.e., what about a bird strike, could it be an infected bat or an infected bird? If you are to clean it up, wear gloves, a mask and long sleeve shirts. When done, trash the clothes you are wearing. (and I have seen flocks of bats flying in the daytime in Nigeria, yes during the daytime). f. View the people and avoid those that appear to have any of the symptoms.

41 g. Upon arrival at certain locales, expect temperature checks from the local health officials (customs agents). h. And check the NOTAMS in detail, as certain locales do not allow flights from Ebola infected areas. i. Also, would suggest you carry enough galley items so as to avoid certain local purchases (slim chance of Ebola, but a possibility). j. In certain parts of Africa, you ll need yellow fever/malaria vaccination. Have proof with you.

42 Now to direct aviation.

43 Be prepared for the basics of aviation in certain locales, lack of GPS/RNAV approaches, none, poor or just basic radar. Certain locales do not have Jeppesen approach procedures (and FMS s) but do have ICAO procedures, so perhaps accessing the local AIP s might be beneficial. Educate yourself with the basic s of ATC. Lack of radar in certain locals. Additionally in the radar operational areas, it is common to give position reports with additional information.

44 i.e., KANO, this is Challenger N12345, at FL 290 Squawking 0407, passing DESIX at 1530, estimating BDA at 1555 and Abuja at We are a CHARLIE LIMA 60 with 9 on board minus 3 crew and 2 hours endurance. NOT UNCOMMON!!! ATC handoffs require contacting the next ATC controller and then returning to the prior controller telling them that you are in contact with that next ATC controller. Also be prepared that you will need to utilize HF in certain locales as VHF is not present.

45 Often, you will be assisted by another aircraft and/or should assist with another aircraft report, if they are unable to contact ATC. Fueling often requires direct payment as certain entities only operate via CASH and do not accept fuel cards. Have the permit numbers for overflight and landings available.

46 Have General Declarations ready. At certain locales, one can expect to go to the tower, fill out the ICAO flight plan form, so be prepared, again, often when you file, to pay in cash.

47 Often expect to pay for landing fees, parking fees, service fees with cash. Credit cards are often not accepted, particularly US cards that do not have the electronic chip common from Europe. Often local currency. BE PREPARED! And you may not get any change back. Be aware of the VISA issue earlier. While crews can bypass visa requirements often (though you should have them also), ensure your passengers have the appropriate visa. As an example, in Nigeria, a crewmember can use a GEN DEC, so if no visa, ensure you have a stamped GEN DEC for each crewmember. Certain locales are unsafe, so be prepared for arranging additional security, vehicles, police, guards.

48 Again, be prepared for carrying cash for services and fees, and inform US Customs of this when you depart the US, so you are able to provide the appropriate path and not be subject to DHS/IRS penalties. Be advised that you may have to deal with just a single frequency for clearances, ground activities and tower, hence the wait and delays. Many airports do not have taxiways, so be ready for back taxiing clearances.

49 Ensure landing/parking/departure slots are available. Many of these airports do not have lots of slots. Also, be prepared for fueling issues, certain locales do not have fuel available, so you may have to land elsewhere, fuel accordingly and then go to your destination. Recheck hours of operation to ensure your schedule is workable. Many of the locales close at 1800Z and open at 0600Z.

50 We are used to calling ATC (clearance delivery) in the US and asking for our flight plan, starting the engines and taxiing out. Not so in many African locales. One must first ask for permission to start and it will be granted if they have a flight plan for you. Upon start, one asks to taxi and during the taxi, that is where you will receive the transmission of the flight plan, often not before taxiing.

51 Be very aware of political issues. Certain countries do not recognize particular departure locales or destinations so overflight or landing may not be possible without a tech stop. For example when going from West Africa to Israel, many countries will not allow overflight, so the common procedures are to utilize Malta or Amman Jordan. Be aware of maintenance and parts support. In may locales, there is no maintenance services available, no parts available, so it is strongly suggested that you carry the appropriate spare parts and tools to make the repairs. I would also would suggest that you have a Mechanic/Engineer as part of your crew.

52 Tires/wheels, lights, and other commonly failed parts, carried as spares that would cause you to be grounded if not repaired. Yes, you can import parts, but in some locales with the Customs procedures, you could be looking at a week or more to clear their customs. So you get to sit and wait, and wait. Note also, that often runways and taxiways in many parts of Africa are not exactly well maintained. See the photos of two different aircraft (Cl601 s) that had destroyed tires due to the breakup of the taxiway blacktop/cement (also one of the aircraft had a destroyed WOW switch I was flying that one). I would strongly suggest that one taxis much slower and be overly observant.

53 Incident Reporting. Be prepared for an inspection if there s an incident report as an example, a bird strike. You may expect a full physical inspection of the aircraft by the local authorities and it may take 4-6 hours.

54 Overflights Be prepared for certain restrictions on overflight permits such as Libya with the political issues, not exactly a safe locale. Again, if you are going to certain countries not recognized by the overflight countries, you may not be able to get a permit.

55 DAMAGED AIRPLANE PARTS

59 QUESTIONS Do you need copies of the passports? Do you need a passenger manifest?

60 CLEARED TO EXIT THE HOLD AND CLEARED TO LAND THANK YOU FOR LISTENING!!!

61 AFRICA OPERATIONS Wednesday, 25 March 2015 PRESENTED BY: Rob Turpin, Supervisor, Flight Operations, Rockwell Collins

62 Overview OMDB-HKJK-FALA-DGAA-GOOY-SB Yellow fever General tips South Africa forms Africa break-down Image retrieved from 62

63 Leg 1 OMDB-HKJK Overflying Saudi Arabia Permit required Yemen Permit required Somalia Permit required Ethiopia Permit required Map generated by ARINCDirect, February

First Stop Nairobi, Kenya HKJK 3 business days lead time for landing permit Ebola screening if arriving from West Africa File 12 hours early Visas

64 First Stop Nairobi, Kenya HKJK 3 business days lead time for landing permit Ebola screening if arriving from West Africa File 12 hours early Visas required for US citizens (can be obtained on arrival) Yellow fever vaccination required Image retrieved from 64

65 Leg 2 HKJK-FAOR Overflying Tanzania Permit required Zambia Permit required Zimbabwe Permit required Map generated by ARINCDirect, February

Second Stop Johannesburg, South Africa FAOR About 15 min arrival customs clearance Yellow fever vaccination required Parking on apron Delta Usually spots

66 Second Stop Johannesburg, South Africa FAOR About 15 min arrival customs clearance Yellow fever vaccination required Parking on apron Delta Usually spots D13-25 D26-53 area considered very secure Landing permit required US crew visa exempt for 7 days Image retrieved from 66

Leg 3 FAOR-DNAA Overflying Botswana No overflight permit required Namibia Overflight permit required Zambia Overflight permit required Angola Overflight permit required Democratic Republic of Congo

67 Leg 3 FAOR-DNAA Overflying Botswana No overflight permit required Namibia Overflight permit required Zambia Overflight permit required Angola Overflight permit required Democratic Republic of Congo Overflight permit required Republic of the Congo Overflight permit required Gabon Overflight permit required Equatorial Guinea No overflight permit required Cameroon Overflight permit required Map generated by ARINCDirect, February

Third Stop Abuja, Nigeria DNAA Landing permit required If crew operates without visa, passport may be held by authorities and will be issued tourist visa card.

68 Third Stop Abuja, Nigeria DNAA Landing permit required If crew operates without visa, passport may be held by authorities and will be issued tourist visa card. Stamped Copies of Gen Dec should be carried. Customs available with advance notice Prevalent fuel shortages in Nigeria in general Yellow fever vaccination required Image retrieved from 68

69 Leg 4 DGAA-GOOY Overflying Benin Overflight permit required Togo Overflight permit required Ghana Overflight permit required Burkina Faso Overflight permit required Mali Overflight permit required Map generated by ARINCDirect, February

Fourth Stop Dakar, Senegal Image retrieved from http://static.panoramio.com/photos/large/5788885.

70 Fourth Stop Dakar, Senegal Image retrieved from GOOY Landing permit required Visas not required for US crew or passengers Last minute coffee not always available Best to do catering through hotel Contact tower to make sure flight plan is filed locally before closing aircraft door Send movement messages to handler Yellow fever vaccination required 70

71 Leg 5 GOOY-SBRF Not overflying any countries Map generated by ARINCDirect, February

Yellow Fever General Overview Potentially fatal tropical disease Transmitted to humans through mosquito bite Vaccine provides immunity for at least 10 years

72 Yellow Fever General Overview Potentially fatal tropical disease Transmitted to humans through mosquito bite Vaccine provides immunity for at least 10 years Immunity starts 10 days after vaccination Present World Health Organisation International Certificate of Vaccination Reference: South African Civil Aviation Authority 72

73 General Tips Things to know that will make you look like a pro Be leery of random people approaching you pretending to have business including people pretending to be agent Handler might be difficult to reach and not speak much English Have plenty of cash on hand many ATMs have no money to dispense Catering is generally best from hotel Can be difficult to get straight answer on important items Not many good alternates Security trained driver recommended for most places 73

74 South Africa Forms Landing Rights Requirements Reference: South African Civil Aviation Authority 74

75 South Africa Forms Traveler Health Questionnaire Reference: South African Civil Aviation Authority 75

76 Africa Break-down Countries A-L Name ICAO Permit Overflight Document Remarks Fuel Visas Vacinations Restrictions Algeria DAAG X X S X C/P X X Angola FNLU X X S C/P X Benin DBBB X X X X Botswana FBSK X C-N/R X Burkina Faso DFFD X X S C-N/R X X Burundi HBBA X X S C-N/R X Cameroon FKKD X X S C/P X X Central African Republic FFFF X X S C-N/R X Chad FTTJ X X S X C/P X X Congo FCBB X X S X C-N/R X Cote D'Ivoire DIAP X X X Democratic Republic of Congo FZAA X X S + D X C-N/R X Djibuti HDAM X X C-N/R X Egypt HECA X X Document c/p X Eritrea HHAS X X X X X Ethiopia HAAB X X X C-N/R X X Gabon FOOL x x C - N/R X Ghana DGAA X X C-N/R X Guinea GUCY X X X Guinea Bissau GGOV X X C-N/R X Kenya HKJK X X X X C/P X Liberia GLRB X X C-N/R X X Libya HLLT N/A N/A X X 76

77 Africa Break-down Countries M-Z Name ICAO Permit Overflight Document Remarks Fuel Visas Vacinations Restrictions Madagascar FMMI X X S+D C/P X Malawi FWKI X X C-N/R X Mali GABS X X X C-N/R X Mauritania NQNN X X X C-N/R X Mauritius FIMP X X S+D C-N/R X Morocco GMMN C X C-N/R X Mozambique FQMA X X X C/P X Namibia FYWH X X X C/P X Niger DRRN X X C-N/R X Nigeria DNMN X X X X C-N/R X Rwanda HRYR X X N/R X Senegal GOOY X X N/R X Sierra Leone GFLL X X C/P X Somalia HCMM X X C/P X X South Africa FAJS x x x Questionnaire South Sudan HSSJ X X C/P X X Sudan HSSS X X C/P X X Tanzania HTDA X X C/P X Togo DXXX X X C-N/R X Uganda HUEN X X X X Zambia FLHN X X C/P X Zimbabwe X X C-N/R X 77

Wednesday, 25 March 2015 PRESENTED BY: Rob Turpin Supervisor, Flight Operations Rockwell Collins

AFRICA OPERATIONS Wednesday, 25 March 2015 PRESENTED BY: Rob Turpin Supervisor, Flight Operations Rockwell Collins International Operators Conference Tampa, FL March 17 20, 2014 Overview OMDB-HKJK-FALA-DGAA-GOOY-SB