IOSA Standards Manual. Effective 1 September th. Edition

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1 Effective 1 September th Edition

2 NOTICE DISCLAIMER. The information contained in this publication is subject to constant review in the light of changing government requirements and regulations. No subscriber or other reader should act on the basis of any such information without referring to applicable laws and regulations and/or without taking appropriate professional advice. Although every effort has been made to ensure accuracy, the International Air Transport Association shall not be held responsible for any loss or damage caused by errors, omissions, misprints or misinterpretation of the contents hereof. Furthermore, the International Air Transport Association expressly disclaims any and all liability to any person or entity, whether a purchaser of this publication or not, in respect of anything done or omitted, and the consequences of anything done or omitted, by any such person or entity in reliance on the contents of this publication. International Air Transport Association. All Rights Reserved. No part of this publication may be reproduced, recast, reformatted or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or any information storage and retrieval system, without the prior written permission from: Senior Vice President Safety & Flight Operations International Air Transport Association 800 Place Victoria P.O. Box 113 Montreal, Quebec CANADA H4Z 1M1 IOSA Standards Manual ISBN No.: International Air Transport Association. All rights reserved. Montreal Geneva

3 Change/Revision History This eighth Edition of the IOSA Standards Manual has been introduced following a variety of requests for changes from a number of sources. The changes have been subject to the IOSA Program Office (IPO) Change/Revision process and the subsequent approvals procedure. Step Name Date Prepared by: Desmond Steinhobel Serkan Simitcioglu Managers, Audit Standards April 2014 Reviewed and recommended by: Catalin Cotrut, on behalf of the IOSA April 2014 Standards Board Director, Audit Programs Reviewed and approved by: Kevin Hiatt April 2014 Senior Vice President Safety and Flight Operations ISM Ed 8, April 2014

4 INTENTIONALLY LEFT BLANK ISM Ed 8, April 2014

5 Table of Contents ISM Eighth Edition... DOC 1 Introduction... INT 1 1 Purpose... INT 1 2 Structure... INT 1 3 Sources for IOSA Standards and Recommended Practices (ISARPs)...INT 1 4 Applicability of ISARPs...INT 1 5 Explanation of ISARPs...INT 2 6 Material... INT 3 7 Operational Audit... INT 4 8 Safety Management Systems (SMS)...INT 5 9 IOSA Documentation System...INT 6 10 English Language... INT 6 11 Manual Revisions... INT 6 12 Conflicting Information...INT 6 13 Definitions... INT 7 14 IOSA Documents and Forms...INT 7 15 Authority... INT 7 Section 1 Organization and Management System (ORG)...ORG 1 1 Management and Control...ORG Organization and Accountability...ORG Management Commitment...ORG Accountabilities, Authorities and Responsibilities...ORG Communication... ORG Management Review...ORG 7 ISM Ed 8, April 2014 TOC 1

6 1.6 Provision of Resources...ORG (Intentionally Open)... ORG Operational Planning...ORG 10 2 Documentation and Records...ORG Documentation System...ORG Records System...ORG 13 3 Safety Management...ORG Safety Risk Management...ORG Safety Assurance... ORG Flight Safety Analysis Program...ORG Quality Assurance Program...ORG Outsourcing Quality Control...ORG Product Quality Control...ORG 33 4 Emergency Response...ORG Emergency Response Plan...ORG 34 Table 1.1 Documentation System Specifications...ORG 38 Section 2 Flight Operations (FLT)...FLT 1 1 Management and Control...FLT Management System...FLT State Requirements... FLT Authorities and Responsibilities...FLT Communication and Coordination...FLT Provision of Resources...FLT Documentation System...FLT Operations Manual...FLT Records System... FLT 13 TOC 2 ISM Ed 8, April 2014

7 Table of Contents 1.9 (Intentionally Open)...FLT Quality Assurance Program...FLT Outsourcing and Product Quality Control...FLT Safety Management...FLT 17 2 Training and Qualification...FLT Training and Evaluation Program...FLT Training Elements...FLT Line Qualification...FLT Special Qualification...FLT SMS Training... FLT 45 3 Line Operations... FLT Common Language...FLT Flight Crew Responsibilities...FLT Flight Crew Qualifications...FLT Flight Crew Scheduling...FLT Flight Preparation...FLT Route and Airport Planning...FLT Fuel, Weight/Mass and Balance, Flight Plans...FLT Aircraft Preflight and Airworthiness...FLT Ground Handling...FLT Airspace Rules...FLT In-Flight Operations...FLT Flight Deck Policy and Procedures...FLT Flight Deck, Passenger Cabin, Supernumerary Compartment Coordination...FLT Non-Normal/Abnormal and Emergency Operations...FLT Flight Crew Reporting Requirements...FLT 87 ISM Ed 8, April 2014 TOC 3

8 4 Operations Engineering Specifications...FLT Aircraft Performance...FLT Navigation and Facilities...FLT Aircraft Systems and Equipment Specifications...FLT Cargo Compartment Systems and Equipment Requirements...FLT Flight Deck Security Equipment Requirements...FLT 100 Table 2.1 Onboard Library Specifications...FLT 101 Table 2.2 Operations Manual (OM) Content Specifications...FLT 102 Table 2.3 Flight Crew Qualification Requirements...FLT 104 Table 2.4 (Intentionally Open)...FLT 105 Table 2.5 Route and Airport Knowledge Requirements...FLT 106 Table 2.6 Elements of an Advanced Qualification Program (AQP) or Alternative Training and Qualification Program (ATQP)...FLT 107 Table 2.7 Requirements of an Advanced Qualification Program (AQP) or Alternative Training and Qualification Program (ATQP)...FLT 109 Section 3 Operational Control and Flight Dispatch (DSP)...DSP 1 1 Management and Control...DSP Management System...DSP (Intentionally Open)... DSP Authorities and Responsibilities...DSP Communication and Coordination...DSP Provision of Resources...DSP Documentation System...DSP Operations Manual...DSP Records System...DSP (Intentionally Open)...DSP Quality Assurance Program...DSP 18 TOC 4 ISM Ed 8, April 2014

9 Table of Contents 1.11 Outsourcing and Product Quality Control...DSP Safety Management...DSP 20 2 Training and Qualification...DSP Training and Evaluation Program...DSP Training Elements...DSP Line Qualification...DSP Special Qualification...DSP SMS Training... DSP 28 3 Line Operations... DSP General... DSP Flight Preparation and Planning...DSP Aircraft Performance and Load Planning...DSP Icing Conditions... DSP (Intentionally Open)...DSP Flight Monitoring and In-Flight Management...DSP Emergency Response...DSP 34 4 Operational Control Requirements and Specifications...DSP Alternate and Isolated Airports...DSP Minimum Flight Altitudes and En Route Performance...DSP Fuel Planning... DSP Oxygen... DSP Operations Beyond 60 Minutes from En Route Alternate Airport (Including EDTO)...DSP Performance-Based Compliance...DSP 53 Table 3.1 Operational Control Personnel...DSP 57 Table 3.2 Operations Manual (OM) Content Specifications...DSP 59 Table 3.3 Operational Flight Plan (OFP) Specifications...DSP 61 ISM Ed 8, April 2014 TOC 5

10 Table 3.4 Flight Information...DSP 62 Table 3.5 Competencies of Operational Control...DSP 63 Section 4 Aircraft Engineering and Maintenance (MNT)...MNT 1 1 Management and Control...MNT Management System...MNT Authorities and Responsibilities...MNT Maintenance Program...MNT Provision of Resources...MNT Communication... MNT Documentation System...MNT Maintenance Management Manual...MNT Maintenance Records System...MNT (Intentionally Open)...MNT Quality Assurance Program...MNT Outsourcing and Product Quality Control...MNT Safety Management...MNT 13 2 Maintenance Control...MNT Control System... MNT Maintenance Planning...MNT Parts Installation...MNT Deferred Maintenance...MNT Continuing Airworthiness Information...MNT Repairs and Modifications...MNT Defect Recording and Control...MNT Extended Diversion Time Operations (EDTO)...MNT Aircraft Recorders... MNT 17 TOC 6 ISM Ed 8, April 2014

11 Table of Contents 2.10 Electronic Navigation Data Management...MNT Reduced Vertical Separation Minima (RVSM)...MNT Reporting to the Authority...MNT 18 3 Technical Records...MNT Aircraft Maintenance Records...MNT Aircraft Technical Log (ATL)...MNT (Intentionally Open)... MNT Airworthiness Directives...MNT 19 4 Maintenance Organizations...MNT Approval... MNT Management... MNT Quality Assurance... MNT Personnel... MNT Training Program... MNT Facilities and Physical Resources...MNT Material Handling...MNT (Intentionally Open)... MNT Procedures Manual...MNT Maintenance Release...MNT Tooling and Calibration...MNT 30 Table 4.1 Maintenance Program Specifications...MNT 31 Table 4.2 Maintenance Management and Control Functions...MNT 32 Table 4.3 Maintenance Management Manual Content Specifications...MNT 33 Table 4.4 Defect Reporting Specifications...MNT 34 Table 4.5 EDTO Maintenance Requirements for Twin Turbine Engine Aircraft...MNT 35 Table 4.6 Aircraft Technical Log (ATL) Specifications...MNT 36 ISM Ed 8, April 2014 TOC 7

12 Table 4.7 Quality Assurance Program Specifications and Control Processes...MNT 37 Table 4.8 ESD Program Specifications...MNT 38 Table 4.9 Maintenance Procedures Manual Content Specifications...MNT 39 Table 4.10 Tooling and Calibration Program Specifications...MNT 40 Section 5 Cabin Operations (CAB)...CAB 1 1 Management and Control...CAB Management System...CAB Authorities and Responsibilities...CAB Communication... CAB Provision of Resources...CAB Documentation System...CAB Operations Manual...CAB Records System... CAB (Intentionally Open)... CAB Quality Assurance Program...CAB Outsourcing and Product Quality Control...CAB Safety Management...CAB 9 2 Training and Qualification...CAB Training Program... CAB Program Elements...CAB Line Qualification...CAB SMS Training... CAB 21 3 Line Operations... CAB Cabin Crew Requirements...CAB Cabin Crew Policies and Procedures...CAB Flight Deck Coordination...CAB 27 TOC 8 ISM Ed 8, April 2014

13 Table of Contents 3.4 Cabin Operations Policies and Procedures...CAB 29 4 Cabin Systems and Equipment...CAB Preflight Inspection...CAB Systems and Equipment Requirements...CAB 33 Table 5.1 Operations Manual Content Specifications...CAB 39 Section 6 Ground Handling Operations (GRH)...GRH 1 1 Management and Control...GRH Management System...GRH Authorities and Responsibilities...GRH Communication... GRH Provision of Resources...GRH Documentation System...GRH Operational Manuals... GRH Records System... GRH (Intentionally Open)...GRH Quality Assurance Program...GRH Outsourcing and Product Quality Control...GRH Safety Management...GRH 8 2 Training and Qualification...GRH Training Program... GRH Program Elements...GRH SMS Training... GRH 13 3 Ground Handling Operations...GRH Passenger and Baggage Handling...GRH Airside Operations...GRH Load Control... GRH 16 ISM Ed 8, April 2014 TOC 9

14 3.4 Aircraft Loading...GRH Ground Support Equipment...GRH Airside Event Response and Reporting...GRH Security... GRH 22 4 Special Aircraft Ground Handling Operations...GRH Aircraft Fueling... GRH Aircraft De-/Anti-icing...GRH 26 Section 7 Cargo Operations (CGO)...CGO 1 1 Management and Control...CGO Management System...CGO Authorities and Responsibilities...CGO Communication... CGO Provision of Resources...CGO Documentation System...CGO Operational Manuals... CGO Records System... CGO (Intentionally Open)...CGO Quality Assurance Program...CGO Outsourcing and Product Quality Control...CGO Safety Management...CGO 6 2 Training and Qualification...CGO Training Program... CGO Program Elements...CGO SMS Training... CGO 11 3 Acceptance and Handling...CGO General Cargo...CGO 11 TOC 10 ISM Ed 8, April 2014

15 Table of Contents 3.2 Dangerous Goods...CGO Live Animals and Perishables...CGO Other Special Cargo...CGO Unit Load Device (ULD)...CGO Combi Aircraft Operations...CGO Security... CGO 17 Table 7.1 Operations Manual Content Specifications...CGO 19 Section 8 Security Management (SEC)...SEC 1 1 Management and Control...SEC Management System...SEC Security Program...SEC Authorities and Responsibilities...SEC Communication... SEC Provision of Resources...SEC Documentation System...SEC Security Manual...SEC Records System... SEC Management Review...SEC Quality Assurance/Quality Control Programs...SEC Outsourcing and Product Quality Control...SEC Operational Reporting...SEC 11 2 Training and Qualification...SEC Training Program... SEC 12 3 Security Operations...SEC Access Control... SEC (Intentionally Open)...SEC 15 ISM Ed 8, April 2014 TOC 11

16 3.3 Carriage of Weapons...SEC Passengers, Supernumeraries and Cabin Baggage...SEC Special Category Passengers...SEC Hold Baggage... SEC Cargo Shipments... SEC In-Flight, Catering and Other Supplies...SEC General Protection...SEC 22 4 Security Threat and Contingency Management...SEC Threat Management...SEC Contingency Planning...SEC Investigation and Notification...SEC 23 TOC 12 ISM Ed 8, April 2014

17 List of Effective Pages Page Number Date Title Page N/A N/A Disclaimer N/A N/A Change/Revision History N/A April 2014 Table of Contents TOC 1 to TOC 12 April 2014 List of Effective Pages LEP 1 to LEP 2 April 2014 Record of Revisions ROR 1 to ROR 2 April 2014 Description of Changes DOC 1 to DOC 20 April 2014 Introduction INT 1 to INT 7 April 2014 IOSA Standards and Recommended Practices Section 1 Organization and Management System (ORG) ORG 1 to ORG 38 April 2014 Section 2 Flight Operations (FLT) FLT 1 to FLT 110 April 2014 Section 3 Operational Control and Flight Dispatch (DSP) DSP 1 to DSP 64 April 2014 Section 4 Aircraft Engineering and Maintenance (MNT) MNT 1 to MNT 40 April 2014 Section 5 Cabin Operations (CAB) CAB 1 to CAB 39 April 2014 Section 6 Ground Handling Operations (GRH) GRH 1 to GRH 28 April 2014 ISM Ed 8, April 2014 LEP 1

18 Section 7 Cargo Operations (CGO) CGO 1 to CGO 19 April 2014 Section 8 Security Management (SEC) SEC 1 to SEC 23 April 2014 LEP 2 ISM Ed 8, April 2014

19 Record of Revisions Edition Number Revision Number Issue Date Effective Date 2 nd Edition Revision No. 0 August 2006 March nd Edition Revision No. 1 May 2007 January nd Edition Revision No. 2 February 2009 July rd Edition Revision No. 0 June 2010 October th Edition N/A July 2011 December th Edition N/A November 2011 April th Edition N/A April 2012 September th Edition N/A April 2013 September 2013 th 8 Edition N/A April 2014 September 2014 ISM Ed 8, April 2014 ROR 1

20 INTENTIONALLY LEFT BLANK ROR 2 ISM Ed 8, April 2014

21 ISM Eighth Edition The following tables describe changes contained in the Edition 8 of the IOSA Standards Manual (Edition 8). The first table, called Revision Highlights, describes only the significant changes in Edition 8. Subsequent tables describe the changes in each of the sections in relation to the current ISM Edition 7. Additionally, standards and recommended practices that have either been added, eliminated or replaced are identified in a Summary table and at the beginning of the table for each section. Revision Highlights Description of Significant Changes General: TR incorporated (ORG and DSP sections) Introduction: Editorial changes (wording, terminology, word capitalization) in various numbered sections to address E-IOSA, account for the expansion of auditing from only AOs to both AOs and airlines. ORG section: Four SMS recommended practices upgraded to standards in accordance with the IATA SMS Strategy (ORG , 1.2.3, 1.5.2, 2.1.5). ORG section (repeated in other sections): Use of A/B suffix to identify future upgrades of SMS and QA recommended practices is standardized, simplified. ORG section (repeated in other sections): QA provision that specifies an auditing planning process and sufficient resources for internal audits (ORG ) is repeated in MNT, CAB, GRH and CGO sections (in addition to existing repeats in FLT and DSP sections). ORG section: Multiple QA provisions (sub-section 3.4) revised to address E-IOSA. FLT section: FRMS provision (FLT 3.4.3A) revised based on input from IATA FRMS working group. FLT section: Two recommended practices (FLT , ) upgraded to standards based on safety risk assessment. DSP section: Most of the more complex provisions revised in order to further simplify specifications and improve understanding. MNT section: Multiple provisions revised to address EDTO. CAB section: FRMS provision (CAB 3.1.4A) revised based on input from IATA FRMS working group. GRH section: Two provisions added (new GRH 3.7.2, 3.7.3); both relocated from the SEC section. SEC section: Two provisions eliminated (former SEC 3.2.1, 3.2.4); both relocated to GRH section. Summary ISARPs Added/Eliminated (All Sections) Standards Eliminated Total: Eleven (11) Includes two SEC standards (relocated to GRH) Standards Added Total: Fourteen (14) Includes two new standards (MNT, GRH) Includes four ORG SMS standards (upgraded from recommended practices) Includes two FLT standards (upgraded from recommended practices) Includes four repeats of ORG QA standard in MNT, CAB, GRH, CGO Includes two GRH standards (relocated from SEC) Recommended Practices Total: Six (6) Eliminated Includes four ORG SMS recommended practices (upgraded to standards) Includes two FLT recommended practices (upgraded to standards) Recommended Practices Total: None Added ISM Ed 8, April 2014 DOC 1

22 Introduction Area Changed Description of Change General Editorial changes: word capitalization revised for certain IOSA terms to be more generic, account for E-IOSA and audits being conducted by both AOs and airlines 1 Purpose Editorial changes: wording, word capitalization revised 4 Applicability of ISARPs Editorial changes: unnecessary wording deleted; wording revised to address commercial and non-commercial operations 5 Explanation of ISARPs Editorial changes: wording, word capitalization revised to be more generic, to address AOs and airlines 7 Operational Audit Editorial changes: wording revised to be more generic 8 Safety Management Systems Editorial changes: wording revised to be more generic, to address (SMS) changes to use of the A/B convention to indicate SMS upgrades 9 IOSA Documentation System Technical change: Procedures and for Airlines Manual added 10 English language Editorial changes: capitalization revised 11 Manual Revisions Editorial changes: wording revised to be more generic; revised bullet sentence capitalization Section 1 (ORG) Area Changed Description of Change Technical changes: TR incorporated Technical change: numerous references to Procedures and for Airlines Manual added to guidance General Editorial change: convention to show future upgrades of recommended practices (A/B) changed: (1) to be consistent with use of the A/B convention throughout the ISM and (2) to improve the presentation and understanding of the upgrade Standards Eliminated None eliminated Standards Added Four (4) added: ORG , 1.2.3, 1.5.2, (all SMS upgrades) Recommended Practices Four (4) eliminated: ORG A, 1.2.3A, 1.5.2A, 2.1.5A (all upgraded Eliminated to SMS standards) Recommended Practices None added Added Wording added to address applicability of repeated ORG provisions Applicability Box Wording added to address applicability of certain ORG QA provisions ORG A Editorial change: note revised/updated Technical change: IRM reference added ORG A Editorial change: minor revisions to wording ORG B Editorial changes: phrase added to define future applicability; one note revised/updated, one note deleted; ORG B Editorial change: reference to guidance ORG A guidance added Technical change: replaces ORG A ( A suffix and note deleted) ORG Technical change: SMS recommended practice upgraded to standard in accordance with IATA SMS strategy ORG B Eliminated Technical change: replaces ORG 1.2.3A ( A suffix and note deleted) ORG Technical change: SMS recommended practice upgraded to standard in accordance with IATA SMS strategy DOC 2 ISM Ed 8, April 2014

23 Description of Changes ORG Editorial change: wording added for better presentation ORG 1.2.3B Eliminated ORG Technical change: note added to state that conformance requires conformity with repetitions in other ISM sections Technical change: replaces ORG 1.5.2A ( A suffix and note deleted) ORG Technical change: SMS recommended practice upgraded to standard in accordance with IATA SMS strategy ORG Technical change: wording added to address partial SMS implementation ORG 1.5.2B Eliminated Technical change: note added to state that conformance requires ORG 1.6.5A conformity with repetitions in other ISM sections Editorial change: note updated ORG 1.6.5B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added ORG 1.6.5B New guidance Technical change: replaces ORG 2.1.5A ( A suffix and note deleted) ORG Technical change: SMS recommended practice upgraded to standard in accordance with IATA SMS strategy ORG Technical change: wording added to address partial SMS implementation ORG 2.1.5B Eliminated Technical change: note added to state that conformance requires ORG 3.1.1A conformity with repetitions in other ISM sections Editorial change: note updated ORG 3.1.1B Technical change: phrase added to define future applicability date; note deleted; GM symbol added ORG 3.1.1B New guidance Technical change: note added to state that conformance requires ORG 3.1.2A conformity with repetitions in other ISM sections Editorial change: note updated ORG 3.1.2B Technical change: phrase added to define future applicability date; note deleted; GM symbol added ORG 3.1.2B New guidance ORG Technical change: note added to state that conformance requires conformity with repetitions in other ISM sections Technical change: note added to state that conformance requires ORG 3.2.1A conformity with repetitions in other ISM sections Editorial change: note updated ORG 3.2.1B Technical change: phrase added to define future applicability date; note deleted ORG 3.2.1B New guidance Technical change: wording revised to reflect change to ICAO ORG 3.2.2A Framework for SMS Editorial change: note updated ORG 3.2.2B Technical change: phrase added to define future applicability date; note deleted; GM symbol added ORG 3.2.2B New guidance ISM Ed 8, April 2014 DOC 3

24 ORG Technical change: note revised; PCO expiry extended Technical change: wording added to suggest coordination with applicable labor groups in investigating significant safety events ORG Technical change: sub-spec i) wording deleted; note added to state that conformance requires conformity with repetitions in other ISM sections ORG Technical changes: wording revised, added to provide expanded information Technical changes: TR incorporated ORG Editorial change: wording revised; more appropriate word used All changes that were included in TR Editorial change: GM symbol added ORG Technical change: note added to state that conformance requires conformity with repetitions in other ISM sections New ORG Technical changes: TR incorporated ORG Technical change: note added to state that conformance requires conformity with repetitions in other ISM sections Technical changes: TR incorporated Technical changes: wording revised to address only the requirement for auditing of the ISARPs by the operator under E-IOSA; requirement for production of the Conformance Report deleted and relocated to ORG 3.4.6A ORG 3.4.7A; specifications added for use of the current version of the ISM and Auditor Actions; future conformance note deleted; note added to explain use of a new edition of the ISM and define the effect of changes in a new edition on the internal audit plan Editorial change: existing notes combined and updated Technical changes: TR incorporated Technical changes: wording deleted; IRM references added; wording added to explain use of the ISM version for auditing the ISARPs; ORG 3.4.6A reference to the IOSA Procedures and for Airlines Manual added Editorial change: conditional phrase added to define applicability Technical changes: TR incorporated Technical changes: wording revised to address only the requirement for auditing of the ISARPs by the operator under E-IOSA; requirement for production of the Conformance Report deleted and relocated to ORG 3.4.6B ORG 3.4.7A; specifications added for use of the current version of the ISM and Auditor Actions; conformance reference note deleted; note added to explain use of a new edition of the ISM Technical change: conditional phrase added to define applicability; GM symbol added ORG 3.4.6B New guidance Technical changes: TR incorporated Technical changes: wording revised to address the requirement for the production and general content of the CR; note added to specify CR ORG 3.4.7A submission; note revised to delete conformance reference Technical change: conditional phrase added to define applicability; notes updated DOC 4 ISM Ed 8, April 2014

25 Description of Changes Technical changes: TR incorporated ORG 3.4.7A Technical changes: wording completely revised and expanded to address specifications in the standard; reference to the IOSA Procedures and for Airlines Manual added Technical changes: TR incorporated Technical changes: wording revised to address the requirement for the ORG 3.4.7B production and general content of the CR; conformance reference note deleted; note added to specify CR submission Technical change: conditional phrase added to define applicability ORG 3.4.7B New guidance New recommended practice TR incorporated ORG 3.4.8A Wording addresses specific technical content of the CR; notes provide supporting information Conditional phrase defines applicability; New guidance TR incorporated ORG 3.4.8A Wording addresses specifications in the standard; includes reference to the IOSA Procedures and for Airlines Manual New standard TR incorporated ORG 3.4.8B Wording addresses specific technical content of the CR; notes provide supporting information Conditional phrase defines applicability; New guidance ORG 3.4.8B TR incorporated TR incorporated ORG Technical change: reference to the IOSA Procedures and for Airlines Manual added TR incorporated ORG Technical change: reference to the IOSA Procedures and for Airlines Manual added TR incorporated Technical change: reference to the IOSA Procedures and for Airlines Manual added; wording added to address auditor functional ORG independence Editorial change: reference to ISO added (relocated from ORG A guidance) TR incorporated Technical changes: wording revised to link provision to the quality assurance program as specified in ORG 3.4.1; wording added to ORG A specify training for auditors that conduct audits against applicable regulations and standards, to include the ISARPs Editorial change: first note deleted, second note updated TR incorporated ORG A Technical changes: wording deleted (relocated to ORG guidance); reference to the IOSA Procedures and for Airlines Manual added ISM Ed 8, April 2014 DOC 5

26 Editorial change: conditional phrase added to define applicability; notes deleted; GM symbol added ORG B Technical changes: wording revised to link provision to the quality assurance program as specified in ORG and to specify training for auditors that conduct audits against applicable regulations and standards, to include the ISARPs ORG B New guidance Technical changes: TR incorporated Technical changes: wording added to specify required content of a ORG A database (reference to specifications in ORG 3.4.8A) Technical change: conditional phrase added to define applicability; note updated Technical changes: TR incorporated ORG A Technical change: reference to the IOSA Procedures and for Airlines Manual added Technical changes: TR incorporated Technical changes: wording added to specify required content of a database (reference to specifications in ORG 3.4.8A); one notes ORG B deleted Technical change: conditional phrase added to define applicability; GM symbol added New guidance ORG B Technical changes: TR incorporated Technical changes: wording revised to be consistent with ICAO ORG 4.1.4A Annex 19 Editorial change: note updated Technical changes: wording revised to be consistent with ICAO Annex 19 ORG 4.1.4B Editorial change: conditional phrase added to define applicability; note deleted; GM symbol added ORG 4.1.4B New guidance Section 2 (FLT) Area Changed Description of Change Editorial changes: numerous cases of revised wording; some structural changes to ISARPs and guidance (specifications/information presented in bullet form) Editorial changes: many embedded references to other ISARPs deleted Editorial changes: embedded wording that states applicability to General aircraft in excess of 5,700 kg is deleted in all ISARPs; blanket applicability limit is stated in the Applicability Box Editorial change: convention to show future upgrades of recommended practices (A/B) changed to be consistent with ORG upgrades Technical changes: numerous cases of revised wording to simplify and improve understanding Standards Eliminated Two (2) eliminated: FLT 1.2.3, FLT Standards Added Two (2) added: FLT , FLT (both upgraded from recommended practices) DOC 6 ISM Ed 8, April 2014

27 Description of Changes Recommended Practices Two (2) eliminated: FLT , FLT (both upgraded to Eliminated standards) Recommended Practices None added Added Applicability Box Technical change; wording added that states the blanket applicability of ISARPs to aircraft with a certificated takeoff mass in excess of 5700 kg; same applicability limitation is deleted from all ISARPs in the FLT section General No changes FLT Technical change: ETOPS deleted FLT Technical change: ETOPS deleted FLT Eliminated: placeholder no longer necessary FLT and Eliminated; specs relocated to FLT FLT Technical change: [SMS] symbol added; erroneous omission in Edition 7 FLT Technical change: wording added (relocated from FLT 1.2.3) FLT Technical change: IRM references added (relocated from FLT 1.2.3) FLT Technical change: reference to FLT deleted FLT Technical change: sub-spec i), wording deleted for consistency with ORG FLT Editorial change: GM symbol added to reflect new ORG guidance FLT New guidance; reference to new ORG guidance added FLT A Editorial change: wording in note revised FLT B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added FLT B New guidance FLT A Editorial change: wording in note revised FLT A Technical change: ETOPS deleted FLT B Editorial change: phrase added to define future applicability date; note deleted FLT B New guidance FLT A Editorial change: wording in note revised FLT B Editorial change: phrase added to define future applicability date; note deleted FLT B New guidance FLT Technical changes: wording revised to harmonize with FLT and FLT Technical change: word deleted to improve accuracy FLT Technical change: wording added to improve explanation of intent FLT Technical changes: wording added to address independent training FLT Editorial change: wording added to indicate training in RVSM and/or RNP (as applicable to the operator) FLT Editorial change: punctuation corrected FLT 2.5.1A Editorial change: wording in note revised FLT 2.5.1B Editorial change: phrase added to define future applicability date; GM symbol added; note deleted FLT 2.5.1B New guidance ISM Ed 8, April 2014 DOC 7

28 FLT Editorial change: wording reorganized for better flow FLT 3.4.3A Editorial changes: wording and structure revised to improve clarity and understanding FLT 3.4.3A Technical changes: wording deleted regarding variations (variations are implicit in FRMS); wording revised to emphasize FRMS may be used alone or in combination with prescriptive rules Technical changes: wording revised to harmonize with FLT 3.4.3A and FLT 3.4.3B guidance Technical changes: guidance table simplified FLT and Eliminated: specifications relocated to FLT FLT Editorial changes: wording and structural changes to correct typo and improve understanding Technical change: wording added to reflect new requirement in FLT Annex 6, Amendment 38 Editorial change: specifications shown in bullets FLT Technical changes: wording revised, added to reflect new requirement in Annex 6, Amendment 38 FLT Editorial change: GM symbol added FLT New guidance: wording identifies OFP equivalent and differing requirements in a shared system of operational control Technical change: Active Implementation (AI) termination date FLT extended Editorial change: wording deleted; unnecessary reference FLT Editorial changes: wording revised to improve understanding FLT Editorial change: word added to improve clarity FLT Technical changes: conditional phrase revised to align with GRH 4.2.1; reference to GRH deleted FLT Editorial changes: wording revised to be more accurate and improve understanding FLT Technical changes: conditional phrase revised to align with GRH (in negative sense); reference to FLT deleted FLT Editorial change: wording revised to be more accurate FLT Editorial change: word added to be more accurate FLT Technical change: wording revised; specs relocated from (eliminated) FLT FLT Editorial change: reference to DSP deleted FLT Editorial change: wording revised to improve clarity FLT Technical change: specific technical references added (relevant to specifications in the standard); same references are used in DSP guidance FLT Editorial change: word deleted to correct typo FLT Technical change: intent statement added with more detailed information to improve understanding FLT Technical change: upgraded to a standard based on feedback and a safety risk analysis FLT Technical change: upgraded to a standard based on feedback and a safety risk analysis FLT Editorial change: grammar correction DOC 8 ISM Ed 8, April 2014

29 Description of Changes FLT <AC> Technical change: reference in note to special permit deleted (not an ICAO TI or DGR term) FLT <AC> Technical change: wording in IRM reference deleted FLT Technical change: AI termination date extended FLT Technical change: AI termination date extended FLT Technical change: wording revised to more correct terminology FLT Technical change: wording revised to more correct terminology Technical change: wording added to address certification issue FLT associated with equipment installation Editorial change: GM symbol added FLT New guidance: intent statement FLT Editorial change: word deleted; term no longer used in Annex 6 FLT Editorial change: capitalization corrected FLT A Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT B Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box Technical change: sub-spec ii), wording added to reflect Annex 6 requirement FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box; wording in bullets restructured FLT Editorial change: wording deleted; aircraft takeoff gross weight of 5,700 kg is stated as a blanket applicability limit in the Applicability Box Editorial changes: line item references limited to specific DSP ISARPs only; DSP references revised; FLT references deleted; word None Table 2.2 inserted where no DSP reference Technical change: item vi), j); wording revised (reference to flight following changed to flight monitoring) ISM Ed 8, April 2014 DOC 9

30 Section 3 (DSP) Area Changed Description of Change Technical changes: TR incorporated Editorial changes: wording and structure revised to improve clarity and understanding General Technical changes: wording revised to improve clarity and understanding Convention to show future upgrades of recommended practices (A/B) changed to be consistent with ORG upgrades Standards Eliminated Five (5) eliminated: DSP 1.2.1, DSP 1.7.3, DSP 3.1.1, DSP 3.7.4, DSP Standards Added None added. Recommended Practices None eliminated Eliminated Recommended Practices None added. Added Applicability Box No changes Technical change: term continuing qualification introduced for consistency with terminology in FLT Technical change: concept introduced that training and qualification as specified in GRH section is applicable to load control personnel that General might be classified as FOAs Editorial changes: wording revised for clarity, consistency; references to Tables 3.1, 3.5 deleted (duplication of wording in Applicability box) Non-numbered header Additional Notes added Header 1.2 Title deleted; identified as intentionally open DSP and Eliminated; redundant with FLT DSP Technical change: [SMS] symbol added; erroneous omission in Edition 7 DSP Editorial changes: wording revised to improve clarity DSP Technical change: IRM reference added; exception added to note at bottom of guidance table DSP Technical change: wording in table notes revised for accuracy, clarity regarding FOOs in shared/non-shared systems, FOAs in pure nonshared system DSP Technical changes: wording revised to improve accuracy and understanding of applicability; note added to improve understanding of applicability (wording relocated from guidance, revised) DSP Technical change: wording deleted; relocated to a note as part of the standard DSP Technical change: wording added; relocated from guidance associated with (eliminated) DSP DSP Editorial change: duplicative wording deleted, wording revised to improve clarity DSP Technical change: wording added; relocated from (eliminated) DSP DSP Technical change: IRM references added DOC 10 ISM Ed 8, April 2014

31 Description of Changes Technical changes: wording revised to improve understanding; wording added (relocated from DSP 1.7.3); reference to DSP DSP deleted Editorial change: format revised; multiple specs arranged in bullet format DSP Technical change: intent statement added DSP Eliminated; specs relocated to DSP DSP Technical change: wording added for harmonization with DSP DSP Editorial change: reference to recurrent training deleted DSP Technical change: sub-spec i), wording deleted for consistency with ORG DSP Editorial change: GM symbol added DSP New guidance DSP A Editorial change: wording in note revised DSP B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added DSP B New guidance DSP A Editorial change: wording in note revised DSP A Technical change: ETOPS deleted DSP B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added DSP B New guidance DSP A Editorial change: wording in note revised DSP A Editorial change: punctuation revised DSP B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added DSP B New guidance DSP Technical change: wording revised for accuracy Technical changes: wording revised to include evaluation, initial, DSP recurrent training Editorial change: conditional phrase added DSP Technical changes: wording revised to include evaluation, initial, recurrent dangerous goods training DSP Technical changes: wording added to define dangerous goods training requirement; recommended subjects for dangerous goods training added; wording added to address recurrent training cycle DSP Technical change: ETOPS replaced with EDTO DSP Technical change: wording added to include partial-shared system DSP 2.5.1A Editorial change: wording in note revised DSP 2.5.1B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added DSP 2.5.1B New guidance DSP Eliminated: specifications relocated to DSP DSP Technical change: wording added for harmonization with DSP DSP Technical change: header added; wording added to address partial shared system ISM Ed 8, April 2014 DOC 11

32 Editorial change: IRM reference revised DSP 3.2.9B Editorial change: unnecessary wording deleted DSP Technical change: Reference to MNT changed to MNT DSP Technical change: wording added to recognize load controllers that function in operational control may be trained in accordance with GRH (Load Control) provisions DSP Editorial change: conditional phrase added consistent with GRH 4.2.1; reference to GRH deleted DSP Technical change: GM symbol added DSP New guidance DSP Technical change: wording added to address equipment available to FOO/FOA personnel in partial shared system DSP Editorial change: GM symbol added DSP New guidance DSP 3.6.5B Editorial changes: wording revised to improve accuracy Technical changes: specifications added; relocated from (eliminated) DSP DSP Editorial changes: wording revised for better understanding; specifications presented in bullet form; All note deleted DSP Technical changes: wording added; relocated from (eliminated) DSP guidance DSP and Eliminated Subsection 4 General Technical change: TR incorporated; new guidance; relocated from (deleted and replaced) DSP TR incorporated DSP Editorial changes: wording revised to simplify specifications; spelling correction DSP Editorial changes: references to other provisions deleted; spelling correction TR incorporated DSP Technical changes: wording revised, deleted and relocated to simplify, harmonize with other provisions and improve clarity; unnecessary references to other provisions deleted; PCO expiry extended TR incorporated DSP Editorial changes: wording revised, deleted to improve information clarity TR incorporated DSP Technical changes: wording revised, deleted and relocated to simplify, harmonize with other provisions and improve clarity; unnecessary references to other provisions deleted; PCO expiry extended TR incorporated; PCO expiry extended DSP Editorial changes: wording revised, added, deleted to improve information clarity DSP Technical change: Intent statement expanded for improved clarity DSP Technical change: PCO expiry extended DSP Technical changes: wording added, revised to expand information regarding fuel policy; information relocated from (eliminated) DSP DSP Editorial change: word revised for consistency DOC 12 ISM Ed 8, April 2014

33 Description of Changes DSP Technical change: wording added to clarify intent of sub-spec i) DSP and Eliminated: specifications relocated as information in guidance for DSP Technical changes: wording revised to improve clarity DSP Editorial change: references to other provisions deleted Technical changes: wording revised to improve clarity; PCO expiry extended DSP Editorial change: references to other provisions deleted; spelling correction Technical changes: wording revised to improve clarity; PCO expiry DSP extended Editorial change: references to other provisions deleted DSP Technical change: wording added to clarify sub-spec ii) Technical changes: wording revised to improve clarity DSP Editorial change: references to other provisions deleted Technical changes: wording revised to improve clarity DSP Editorial change: references to other provisions deleted Technical changes: wording revised to improve clarity DSP Editorial change: references to other provisions deleted Technical changes: wording revised, added to improve clarity; DSP specification for reciprocating engine aircraft restored Editorial change: references to other provisions deleted DSP Technical changes: references to other provisions revised Technical changes: wording revised, added to improve clarity; specification for reciprocating engine aircraft restored; PCO expiry DSP extended Editorial change: references to other provisions deleted Technical changes: wording revised to improve clarity; Active DSP Implementation (AI) termination date extended Editorial change: references to other provisions deleted DSP Editorial change: references to other provisions deleted DSP Editorial changes: wording revised to improve clarity Technical change: effective date of reference added DSP Editorial change: punctuation corrected DSP Editorial change: EDTO deleted in ii) (repetitive) DSP Eliminated and replaced with DSP 4.6.1A, 4.6.1B, 4.6.1C; guidance relocated to beginning of subsection as General TR incorporated DSP 4.6.1A and New standard and guidance; replaces previous DSP TR incorporated DSP 4.6.1B and New standard and guidance; replaces previous DSP TR incorporated DSP 4.6.1C and New standard and guidance; replaces previous DSP TR incorporated DSP and New standard and guidance; replaces previous DSP TR incorporated DSP and New standard and guidance; replaces previous DSP ISM Ed 8, April 2014 DOC 13

34 Table 3.1 Technical change: terminology changed for consistency with FLT; wording revised to address load agents; superscript designator for note 5 deleted Editorial changes: line item references limited to specific FLT ISARPs only; FLT references revised; DSP references deleted; word None Table 3.2 inserted where no FLT reference Technical change: item vi), d); wording revised (reference to flight following changed to flight monitoring) Table 3.3 Editorial change: wording, punctuation revised Table 3.5 Technical change: column added; shows examples of appropriate FOA functions relevant to the stated competencies; Legend examples revised; load planner deleted, ATM added Section 4 (MNT) Area Changed Description of Change Editorial changes: wording revised, punctuation corrected General Technical changes: wording revised to improve clarity, understanding Technical changes: wording revised to address EDTO Standards Eliminated None eliminated Standards Added Two (2) added: MNT (QA repeated from ORG), MNT Recommended Practices None eliminated Eliminated Recommended Practices None added Added Applicability Box No changes MNT Technical changes: IRM reference added; wording revised to update terminology and improve clarity MNT Technical change: wording revised for consistency with ORG; SMS symbol added MNT Editorial change: wording revised to improve stated specifications MNT Technical changes: wording revised to include EDTO and equivalent terms MNT Technical change: sub-spec i), wording deleted for consistency with ORG MNT Editorial change: GM symbol added MNT New guidance MNT and Relocated as new MNT MNT and New standard and guidance (QA provision repeated from ORG; replaces relocated standard) MNT A Editorial change: wording in note revised MNT B Editorial change: phrase added to define future applicability date; GM symbol added MNT B New MNT A Editorial change: wording in note revised MNT B Editorial change: phrase added to define future applicability date; note deleted; GM symbol added MNT B New MNT A Editorial change: wording in note revised DOC 14 ISM Ed 8, April 2014

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