Iberia Airlines NDC Release Note April 2017

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1 Iberia Airlines Release Note April 2017

2 1. Introduction Functionality Special Services Payment Methods Seat Map Total Refund

3 1. Introduction In our ongoing effort to constantly improve our capabilities, we are pleased to let you know that we now have the following available. Released to PRELIVE - 03 April 2017 The new functionality added in release 2.2 includes: Special Service Requests for disabled passengers. The ability to pay for Orders using Credit and Debit Cards An improved Seat map which now gives you the basic cabin layout (rows and columns with isles) and seat characteristics. The ability to refund a completely unused Orders. This is based on (EDIST) PADIS 15.2 and 16.2 Release Schemas. Please refer to IATA for further information 2. Functionality 2.1 Special Services In this release we have added the functionality of using the FlightPrice service to indicate whether one or more of the passengers requires one or more special services. This has been done for two reasons: To be able to return those services that are offered on the flights in question. So that the OrderCreate can include the requests for the required services that are offered. SSR BLND DEAF DPNA ESAN WCHR WCHS Value Blind Passenger Deaf Passenger Disabled Passenger, with intellectual or developmental disability needing assistance (specify details) Emotional support/psychiatric assistance animal travelling in cabin with a Disabled passenger. Specify breed and weight of animal. Wheelchair for passengers who can ascend/descend steps, and are able to make own way to/from cabin seat, but require wheelchair for distances. Passenger cannot ascend/descend steps, but is able to make own way to/from cabin seat; requires wheelchair for distances and must be carried up/down steps. 3

4 Please note that due to legal and operational safety reasons, some services may be limited on some flights, and therefore should a service not be available the Order will not be created and the response will indicate this fact. API PADIS version RQ RS Comments Samples Flight Price 16.2 Yes Yes In the FlightPriceRQ the following services can be individually requested: DEAF WCHR WCHS BLND ESAN DPNA To obtain a list of all services offered on the flights the following can be requested: DISA Request <Qualifier> <SpecialNeedQualifiers> <Code>BLND</Code> </SpecialNeedQualifiers> </Qualifier> Response <Service ObjectKey="SSR_SN_BLND_3efe f-47f7-a876-d7e77732c752_1" refs="ssr_sn_blnd_3efe f- 47f7-a876-d7e77732c752_1"> <ServiceID Owner="IB">SSR_SN_BLND_3efe f-47f7-a876- d7e77732c752_1</serviceid> <Name>Blind Passenger</Name> <Descriptions> <Description> <Text>Request Service Animal if travelling with one</text> </Description> </Descriptions> <Price> <Total Code="EUR">0.00</Total> </Price> <BookingInstructions> <SSRCode>BLND</SSRCode> </BookingInstructions> <Associations> <Traveler> <TravelerReferences>ADULT_01</Tra velerreferences> </Traveler> </Associations> </Service> 4

5 Order Create 16.2 Yes No In the OrderCreateR Q the service(s) must be associated to the passenger(s). <Passengers> <PassengerReference>ADULT_01 ADULT_02 ADULT_03</PassengerReference> </Passengers> <AssociatedServices> <AssociatedService refs="ssr_sn_blnd_dccf04cd-0b b979-bd85f991ff8c_1"> <ServiceID Owner="IB">SSR_SN_BLND_dccf04cd- 0b b979- bd85f991ff8c_1</serviceid> <Passengers> <PassengerReference>ADULT_01</Pas sengerreference> </Passengers> </AssociatedService> <AssociatedService refs="ssr_sn_blnd_7b56d463-d2ce- 45ec-9cf0-de2f1db572d0_1"> <ServiceID Owner="IB">SSR_SN_BLND_7b56d463- d2ce-45ec-9cf0- de2f1db572d0_1</serviceid> <Passengers> <PassengerReference>ADULT_02</Pas sengerreference> </Passengers> </AssociatedService> <AssociatedService refs="ssr_sn_blnd_af10d291-a7f3-45ce-91fd-237a63a49e4d_1"> <ServiceID Owner="IB">SSR_SN_BLND_af10d291- a7f3-45ce-91fd- 237a63a49e4d_1</ServiceID> <Passengers> <PassengerReference>ADULT_03</Pas sengerreference> </Passengers> </AssociatedService> Order View 16.2 No Yes The OrderItem(s ) and Service(s) associated to the passenger(s ) are indicated. <OrderItem> <OrderItemID Owner="IB">404088d5ac4548aeb820e3 a23c338966_01</orderitemid> <OtherItem refs="ref_404088d5ac4548aeb820e3a 23c338966_01"> <Price> <SimpleCurrencyPrice Code="EUR">0</SimpleCurrencyPrice 5

6 > </Price> </OtherItem> <Associations> <Passengers> <PassengerReferences>ADULT_01</Pa ssengerreferences> </Passengers> </Associations> </OrderItem> <Service ObjectKey="ref_404088d5ac4548aeb8 20e3a23c338966_01"> <ServiceID Owner="IB">404088d5ac4548aeb820e3 a23c338966_01</serviceid> <Name>Blind Passenger</Name> <TimeLimits/> <Descriptions> <Description> <Text>Request Service Animal if travelling with one</text> </Description> </Descriptions> <Price> <Total Code="EUR">0</Total> <Taxes> <Total Code="EUR">0</Total> </Taxes> </Price> <BookingInstructions> <SSRCode>BLND</SSRCode> </BookingInstructions> </Service> 6

7 2.2 Payment Methods New in this version is the ability to securely pay with Credit or Debit Cards. This form of payment may be included in the OrderCreateRQ or in the AirDocIssueRQ. Iberia s channel is fully PCI compliant. API PADIS version RQ RS Comments Samples Order Create Yes No Credit or Debit Cards may be used to pay for an Order. This is in addition to Cash which is already accepted from IATA acredited agents. <PaymentCard> <CardType>VI</CardType> <CardNumber>**************** *****</CardNumber> <SeriesCode>107</SeriesCode> <CardHolderName>Manuel</CardH oldername> <CardHolderBillingAddress> <Street>ibiza 21</Street> <CityName>MAD</CityName> <StateProv>28</StateProv> <PostalCode>28900</PostalCode> <CountryCode>ES</CountryCode> </CardHolderBillingAddress> <EffectiveExpireDate> <Expiration>1218</Expiration> </EffectiveExpireDate> </PaymentCard> Air Doc Issue 16.2 Yes No See OrderCreate 7

8 2.3 Seat Map The Seat Map has been enhanced to now better reflect the layout of the cabin. All rows, columns, isles and seats, whether available or not, together with the applicable prices are now clearly reflected. Individual seat characteristics are now also shown in the response in accordance with IATA PADIS Code Set 9825 Please remember that although the SeatAvailability messages are stateless it is recommended that they be used with relation to an Offer or an Order so as to correctly reflect the price of the seat in relation to the Flight product purchased. API PADIS version RQ RS Comments Samples Seat Availability 15.2 No Yes The OfferID or OrderID is included in the SeatAvailabili tyrq to ensure that the Seat Map for the applicable cabin together with the applicable prices is returned. <Cabin> <Code>Y</Code> <Definition>ECONOMY</Def inition> <SeatDisplay> <Columns Position="W ">A</Columns> <Columns Position="A ">C</Columns> <Columns Position="A ">D</Columns> <Columns>E</Columns> <Columns>G</Columns> <Columns Position="A ">H</Columns> <Columns Position="A ">J</Columns> <Columns Position="W ">L</Columns> <Rows> <First>10</First> <Last>41</Last> </Rows> <Component> <Locations> <Location> <Row> <Position>25</Position> </Row> <Column> <Position>A</Position> </Column> </Location> 8

9 API PADIS version RQ RS Comments Samples </Locations> <Type> <Code>No seat</code> </Type> </Component> 9

10 2.4 Total Refund We have now added the ability to cancel and obtain a full refund for totally unused Orders. It is assumed that ItinReshop with an action type = "Cancel" will be used prior to the use of OrderCancel in order to obtain the refundable amount due, with any penalties that may be applicable. Subsequently the OrderCancel can be used, indicating the expected refundable amount, which will be validated. As always, our messages are stateless and therefore you may use them independently of each other If OrderCancel is invoked without having previously obtained the refundable amount due, and/or without including the "ExpectedRefundAmount" in the message, then the Order will be cancelled and the applicable amount, if any, will be automatically refunded. All refunds are made back to the original form of payment. API PADIS version RQ RS Comments Samples Order Cancel 16.2 Yes No Order Cancel con expected refund amount <ExpectedRefundAmount> <Total>100.00</Total> </ExpectedRefundAmount> 10

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