Air Europa is the airline of Globalia Group, a leader in the travel and tourism industry.

Transcription

1 Air Europa is the airline of Globalia Group, a leader in the travel and tourism industry.

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3 We are Air Europa. More than 30 years ago we embarked on a journey that started with you. Today, our continued dedication and accumulated experience have enabled us to get to know you better, offering you new routes, more flights and greater comfort and convenience. In other words, more benefits. Our ultimate destination is to ensure that your trust in us will take us even further.

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5 A timeline just for you 1986 We take off 1991 Our Chairman, Juan José Hidalgo, acquires the Company in partnership with a group of investors A new beginning. We start operating domestic flights between Madrid and Barcelona.

6 1995 We launch our European routes: the first European flight between Madrid and London Crossing the Atlantic: the first long-haul flight between Madrid and New York Globalia Corporación is set up at the initiative of our Chairman, forming a holding company for all his businesses We acquire the first Boeing for our fleet Our fleet of 40 aircraft ranks amongst the most modern in Europe, with an average aircraft age of 3 years. In September we join the SkyTeam Alliance The first Embraer 195 joins our fleet The fleet continues to grow following the acquisition of two A aircraft We are the first airline to obtain EMAS environmental management certification Javier Hidalgo is appointed CEO of the Globalia business group. Our first Boeing 787 Dreamliners commence operations Air Europa has 8 Boeing Dreamliners and 2 Boeing Dreamliners in operation.

7 Miami New York Destinations Punta Cana San Juan de Puerto Rico Santo Domingo San Pedro Sula Guayaquil Quito Cancun Havana Bogota Salvador de Bahia Sao Paulo Recife Lima Santa Cruz de La Sierra Caracas Panamá Montevideo Asuncion Cordoba Buenos Aires Marrakech Fuerteventura Gran Canaria Lanzarote La Palma Tenerife London

8 Ibiza Minorca Majorca Amsterdam Brussels Dusseldorf Frankfurt Munich Paris Milan Rome Venice Zurich Lisbon Oporto Tel Aviv Eilat Alicante Asturias Barcelona Bilbao A Coruña Granada Malaga Madrid Melilla Santiago de Compostela Seville Valencia Vigo Saragossa

9 Business Class The benefts of travelling Air Europa Business start long before passengers even board our fleet of medium and long-haul flights, the Airbus A-330 and the new Boeing 787 Dreamliner:... Vip desk, faster and more convenient check-in, with a free two item offering of 23kg each.... Preferential fast track access.... Exclusive VIP lounges for a more comfortable experience.... Priority boarding and disembarking, including your baggage.... Additional bonus mileage with our SUMA Air Europa loyalty scheme....

10 A large, comfortable and private space equipped with all the connectivity and services you need to ENJOY a unique flying experience. Once on board, our passengers can relax in our fully reclining seats featuring a spacious design in which flexibility and privacy come frst. Our 100% adjustable seat has been created especially with your comfort in mind. You can sit back and relax as you work or savour our delicious menus, recline and unwind whilst enjoying our extensive choice of inflight entertainment,or drift off to sleep in our fully flat bed.

11 New Boing 787 Dreamliner modern Manufactured with 50% compound materials, more resistant and lighter. sustainable Because of its composition and aerodynamics, it consumes 20% less fuel and generates fewer emissions. silent Its acoustic impact is 60% lower

12 comfortable bright Lower cabin pressure reduces tiredness and dizziness, making the body absorb up to 8% more oxygen. 30% Larger windows With adjustable Brightness. healthy The filter system purifies 100% air, Eliminating bacteria, odours, and Reducing dryness with increased Humidity. fast It can reduce the Duration of the journey by Up to 40 minutes.

13 In-flight catering

14 Our passengers wellbeing lies at the heart of Air Europa s philosophy, and that includes caring for their health and culinary taste. For this reason we have created a range of menus based essentially on bio and organic ingredients, enabling us to offer a healthier range of quality, ecological products. In another step towards improving its in-flight services and taking care of its passengers, Air Europa has updated its long-haul in-flight menus, continuing with its organic, healthy-eating line. Whilst our Economy Class now offers new menus made with fresher and more natural ingredients, together with more eco-friendly packaging, passengers flying Business Class will enjoy the exclusive menus created by Chef Martín Berasategui. The dishes feature ecological products as well as a number of super foods, renowned for their nutritional properties. Air Europa also offers a special menu designed for our youngest passengers. Which is based on a Healthy and balanced food offering. Savour every detail.

15 We have 59 aircraft to your service, so you can relax and enjoy the flight. Airbus aircraft Length: 58,8 m Wingspan: 60,3 m Range: km Passenger capacity: 275 (Tourist) + 24 (Business) Fleet Boeing Dreamliner 8 aircraft Length: 57 m Wingspan: 60 m Range: km Capacity: 274 (Tourist) + 22 (Business) WiFi Internet connection available throughout the aircraft Boeing Dreamliner 2 aircraft Length: 63 m Wingspan: 60 m Range: km Capacity: 303 (Tourist) + 30 (Business) Until fleet reaches 9 aircrafts

16 ATR 72 6 aircraft Length: 27,17 m Wingspan: 27,05 m Range: km Passenger capacity: 64 (Tourist) + 4 (Business) until fleet reaches 9 aircrafts Embraer aircraft Length: 38,67 m Wingspan: 28,72 m Range: km Passenger capacity: 112 (Tourist) + 8 (Business) Boeing aircraft Length: 39,5 m Wingspan: 34,3 m Range: km Passenger capacity: 172 (Tourist) + 8 (Business)

17 Staying connected has never been easier. Wi-Fi Air Europa has launched its WiFi service on its mid and long haul flights. With this new service, passengers will now be able to remain connected without having to wait until they reach their destination. With Air Europa, you can Now take advantage of The flight to check your Social media, enjoy Online entertainmen or continue working. WI-FI ONTHEAIR We offer 3 connection plans, ranging from lower to higher data usage, tailored to meet our Passengers specific Needs: Basic (30 Mb): Keep in touch by checking your . Popular (60 Mb): Enjoy longer browsing time and keep up-todate with your social media. Premium (100 Mb): Keep entertained or working for as long as you like at 30,000 feet. In addition, to ensure that nothing will stop you from staying connected, all our seats feature an iport, USB and power supply for your use.

18 In-flight entertainment With the addition of the 787 Dreamliner to its fleet, Air Europa has designed its new EX3 entertainment system in collaboration with Panasonic. Designed to suit all our passengers tastes and featuring cuttingedge individual screens, the choice of entertainment includes the following: Newly released films Classic flms International flms Themed programmes TV series (Full Seasons) Magazines Audio Games Moving Map (Flight Path) Surveys What s more, with our OnThe Air app, you can take advantage of our range of leisure options using your own devices.

19 Behind every number there is always a person. Beyond the facts and figures lies a highly skilled team of professionals that form our family and make it possible for us to be the company of your choice. Every day, we work hard to meet your needs, take you to where you want to go and connect you with the world. More than 670 pilots More than 600 airport professionals at your service Team More than flight attendants More than Air Europa employees working for you Each circle represents 10 people

20 Operating income (in millions of euros) , , , , Figures 1.578, , ,12 Passengers carried (in millions of people) 1.790, ,92 8,86 8,74 8, ,69 9,58 10,22 10,67

21 Air Europa SUMA, the most generous loyalty programme in the sector. As simple and easy as that. Earn Air Europa SUMA Miles The Miles earned for every you pay are as follows: On domestic, European or African flights: Economy Class: Business Class: 1 = 5 Mile 1 = 8 Mile On intercontinental flights: Economy Class: Business Class: 1 = 6 Mile 1 = 9 Mile You will also earn SUMA Miles when you buy products or services from our partners or with each purchase payed with our VISA Air Europa SUMA card. Air Europa Other enterprises Defer payment 1 = 10 Mile 1 = 5 Mile End of the month payment 1 = 2 Mile 1 = 0,5 Mile Redeem your Miles Air Europa SUMA You may redeem your SUMA Miles, with no restrictions on dates and unlimited capacity, for: Flight tickets with Air Europa, associated and SkyTeam Alliance member airlines, in Business or Economy Class products and services provided by our partners.

22 With the new Air Europa SUMA Visa you will fly for free! suma /20 JOSE LOPEZ LOPEZ Credit

23 Environment With Air Europa the world is your oyster and we strive to take care of it. In fact, we are the most environmentally friendly airline there say so. EMAS is part of the European Commission s action programme Towards sustainable development. In addition to the areas covered by the ISO standards, EMAS also requires the commitment of all employees to the environment and that all the company s key aspects as well as its performance are made public. At Air Europa we are particularly proud of being the only Spanish airline to hold this certifcate, which positions us globally at the cutting edge of sustainability and eco-effciency. Safety Air Europa has been awarded certifcates guaranteeing our commitment to quality, safety and the environment. In the Globalia hangar, situated at Palma de Mallorca Airport, checks and maintenance are carried out on our entire fleet as well as on aircraft belonging to other airlines. There, base maintenance checks are carried out, together with online maintenance, all types of modifcations, END inspections, structural and part repairs, weight and balance checks a work area of 6,200 m² for your safety.

24 As part of our ongoing commitment to offering you the very best service and knowing that unity makes us strong, on the 1st September we became an associated partner of the SkyTeam Alliance, becoming fullyfledged members on July SkyTeam is an alliance of the world s leading airlines, enabling us to offer you a wide range of products and services. Advantages available: Receive and redeem Miles on all SkyTeam airlines. Access to more than 672 VIP lounges. Access to more fare options Access to more than 17,343 flights and over 1,062 destinations. Access to a wider range of connections. A single check in for all connecting flights. Access to superb standards of quality and service.