Condor / Condor Berlin Introduction...5

Transcription

1 Ground Operations Manual Page 1 14 Lufthansa Aircraft 14.1 Introduction Load Control LH B Aircraft Data LH B (733) Aircraft Data LH B (73A) Load Planning LH B Ramp Handling LH B Ground Clearances LH B Servicing Points LH B Aircraft Doors LH B Compartments and Weight Limitations LH B Loading of Live Animals / Air Conditioning System LH B Loadability of Bulky Items LH B Equipment Positioning LH B Fuelling with Passengers on Board LH B Seatplan Layouts and Cabin Limitations LH B Seatplan Layout LH B Version M123 (733) Seatplan Layout LH B Version M133 (73A) Cabin Limitations LH B Load Control LH B Aircraft Data LH B Load Planning LH B Ramp Handling LH B Ground Clearances LH B Servicing Points LH B Aircraft Doors LH B Compartments and Weight Limitations LH B Loading of Live Animals / Air Conditioning System LH B Loadability of Bulky Items LH B Equipment Positioning LH B Fuelling with Passengers on Board LH B Seatplan Layout and Cabin Limitations LH B Seatplan Layout LH B Version M Cabin Limitations LH B Load Control LH A Aircraft Data LH A Load Planning LH A Ramp Handling LH A Ground Clearances LH A Servicing Points LH A Aircraft Doors LH A Compartments and Weight Limitations LH A Loading of Live Animals / Air Conditioning System LH A

2 Ground Operations Manual Page Special Restrictions LH A Missing / Unserviceable Nets LH A Distance to the Ceiling LH A Protective Panels LH A Tail Tipping LH A Loadability of Bulky Items LH A Equipment Positioning LH A Fuelling with Passengers on Board LH A Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A319 Version M Cabin Limitations LH A Load Control LH A Aircraft Data LH A Load Planning LH A Ramp Handling LH A Ground Clearances LH A Servicing Points LH A Aircraft Doors LH A Compartments and Weight Limitations LH A Loading of Live Animals / Air Conditioning System LH A Special Restrictions LH A Tail Tipping LH A Distance to the Ceiling LH A Potable Water Uplift LH A Missing / Unserviceable Restraints LH A Loadability of Bulky Items LH A Equipment Positioning LH A Fuelling with Passengers on Board LH A Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A320 Version M Cabin Limitations LH A Load Control LH A Aircraft Data LH A Load Planning LH A Ramp Handling A Ground Clearances LH A Servicing Points LH A Aircraft Doors LH A Compartments and Weight Limitations LH A Loading of Live Animals / Air Conditioning System LH A Special Restrictions LH A Tail Tipping LH A Distance to the Ceiling LH A Missing / Unserviceable Restraints LH A Loadability of Bulky Items LH A Equipment Positioning LH A Fuelling with Passengers on Board LH A

3 Ground Operations Manual Page Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A321 Version M Cabin Limitations LH A Load Control LH A Aircraft Data LH A Load Planning LH A Ramp Handling LH A Ground Clearances LH A Servicing Points LH A Aircraft Doors LH A Compartments and Weight Limitations LH A Loading of Live Animals / Air Conditioning System LH A Missing / Unserviceable Restraints LH A Loadability of Bulky Items LH A Equipment Positioning LH A Fuelling with Passengers on Board LH A Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A Version M Cabin Limitations LH A

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5 Ground Operations Manual Page 5 14 Lufthansa Aircraft 14.1 Introduction General Procedure Some Condor flights (DE flightnumber) are operated with Lufthansa aircraft and Lufthansa crew. In these cases, following items must be observed: Ground Operations Manual applies. Condor passenger / bag weights apply. Refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights. In the passenger distribution box of the Lufthansa manual weight and balance documentation, the box for adult passengers has to be divided into adults and children. The same procedure must be used for the total line. Example Additional Info Attention The valid manual weight and balance documentation forms can also be retrieved from the cockpit crew or from chapter 19 Station Material and Forms. In case of any irregularities concerning the handling of a Lufthansa aircraft operating Condor flights contact Condor Flight Dispatch (SITA: FRAUHDE) immediately!

6 Ground Operations Manual Page Load Control LH B General All data are valid only for Lufthansa aircraft operating with DE flight number Aircraft Data LH B (733) The data mentioned below are valid for following registrations: DABEA DABEB DABEC DABED DABET DABEU DABEW DABWH DABXD DABXE DABXF DABXH DABXI DABXK DABXL DABXM DABXN DABXO DABXP DABXR DABXS DABXT DABXU DABXW DABXX DABXY DABXZ Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No F

7 Ground Operations Manual Page 7 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,6 Additional Fwd Cabin Crew + 90 kg - 1,4 Reduced Fwd Cabin Crew - 90 kg + 1,4 Additional Aft Cabin Crew + 90 kg + 1,8 Reduced Aft Cabin Crew - 90 kg - 1,8 Removed APU kg - 6,0 Standard Passenger Distribution: Version Cabin Sections M123 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution 12% 14% 15% 15% 15% 15% 14% Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABXD-XZ / DABEA + DABWH: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 2 (2) Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABEB/EC/ED/ET/EU/EW: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2)

8 Ground Operations Manual Page 8 Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared.

9 Ground Operations Manual Page Aircraft Data LH B (73A) The data mentioned below are valid for following registrations: DABEE DABEF DABEH DABEI DABEK DABEL DABEM DABEN DABEO DABEP DABER DABES Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,6 Additional Fwd Cabin Crew + 90 kg - 1,4 Reduced Fwd Cabin Crew - 90 kg + 1,4 Additional Aft Cabin Crew + 90 kg + 1,8 Reduced Aft Cabin Crew - 90 kg - 1,8 Removed APU kg - 6,0 Standard Passenger Distribution B /73A Version 73A Cabin Sections M133 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution 11% 14% 14% 12% 14% 14% 21%

10 Ground Operations Manual Page 10 Number of Crew Seats on Board (Standard Distribution of Crew) Valid for registrations DABEE-DABES: Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared Load Planning LH B Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load 1/3 of the onload in compartment 1 and 2/3 in compartment 4. Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max.loads) is permitted. Observe that the handling of special loads has to be done according to the published Condor procedures.

11 Ground Operations Manual Page Ramp Handling LH B Ground Clearances LH B Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

12 Ground Operations Manual Page Servicing Points LH B Aircraft Doors LH B Cabin Doors Door No. Height Width 1L 183 cm 86 cm 1R 165 cm 76 cm 2L and 2R (emergency exits) No data available 3L 183 cm 76 cm 3R 165 cm 76 cm Compartment Doors Door No. Height Width 1 89 cm 122 cm 4 84 cm 122 cm

13 Ground Operations Manual Page Compartments and Weight Limitations LH B Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) Usable Volume (m 3 ) , , , * , * 287 1, ,7 * including weight of crew baggage

14 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH B Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: Temperature Temperature between 6 C and 24 C Temperature between 6 C and 24 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI)

15 Ground Operations Manual Page Loadability of Bulky Items LH B General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height Length (cm) Light packages and all shipments were tilted loading is allowed / possible (cm) Width Height Length (cm)

16 Ground Operations Manual Page 16 Compartment 4 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height Length (cm) Light packages and all shipments were tilted loading is allowed / possible (cm) Width Height Length (cm)

17 Ground Operations Manual Page Equipment Positioning LH B Catering In case cabin door 3R is used for catering make sure that no loose items are blown from the catering truck. These items will be sucked in by the APU air intake at the right side of the aircraft. If only one passenger stair is used: position the catering truck at cabin door 3L. Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.1 has been started, remove the ASU and then start engine no.2. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

18 Ground Operations Manual Page Fuelling with Passengers on Board LH B Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)

19 Ground Operations Manual Page Seatplan Layouts and Cabin Limitations LH B Seatplan Layout LH B Version M123 (733) Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - C Preferred seat for handicapped passengers 6 F Emergency exits seats 10 A - F Inconvenient seats - Stretcher position Stretcher installation not possible

20 Ground Operations Manual Page Seatplan Layout LH B Version M133 (73A) Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 9 A + B, 22 A - C Preferred seat for handicapped passengers 6 F, 20 A, 20 F Emergency exits seats 11 A - F Inconvenient seats Stretcher position 10 A - F, 11 A - F Stretcher installation not possible

21 Ground Operations Manual Page Cabin Limitations LH B Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -

22 Ground Operations Manual Page Load Control LH B Aircraft Data LH B The data mentioned below are valid for following registrations: DABIA DABIB DABIC DABID DABIE DABIF DABIH DABII DABIK DABIL DABIM DABIN DABIO DABIP DABIR DABIS DABIT DABIU DABIW DABIX DABIY DABIZ DABJA DABJB DABJC DABJD DABJE DABJF DABJH DABJI Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 Manual Loadsheet-No B or C DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,4 Additional Fwd Cabin Crew + 90 kg - 1,2 Reduced Fwd Cabin Crew - 90 kg + 1,2 Additional Aft Cabin Crew + 90 kg + 1,5 Reduced Aft Cabin Crew - 90 kg - 1,5 Removed APU kg - 5,5 Standard Passenger Distribution: Version M103 Cabin Sections 0A 0B 0C 0D 0E 0F 0G

23 Ground Operations Manual Page 23 Affected rows Maximum number of passengers Standard distribution 9% 12% 17% 21% 17% 12% 12% Number of Crew Seats on Board (Standard Distribution of Crew) Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (2) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (234kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/234) must be shown on loading instruction, loadsheet and loadmessage. Stabilizer Data on EDP loadsheets are more accurate than on manual loadsheets. Therefore they cannot be compared.

24 Ground Operations Manual Page Load Planning LH B Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load 1/3 of the onload in compartment 1 and 2/3 in compartment 4. Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max.loads) is permitted Observe that the handling of special loads has to be done according to the published Condor procedures.

25 Ground Operations Manual Page Ramp Handling LH B Ground Clearances LH B Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

26 Ground Operations Manual Page Servicing Points LH B Aircraft Doors LH B Cabin Doors Door No. Height Width 1L 183 cm 86 cm 1R 165 cm 76 cm 2L and 2R (emergency exits) No data available 3L 183 cm 76 cm 3R 165 cm 76 cm Compartment Doors Door No. Height Width 1 89 cm 122 cm 4 84 cm 122 cm

27 Ground Operations Manual Page Compartments and Weight Limitations LH B Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) , , , * 571 7, * 285 1, ,6 * including weight of crew baggage Usable Volume (m 3 )

28 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH B Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: Temperature Temperature between 6 C and 24 C Temperature between 6 C and 24 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).

29 Ground Operations Manual Page Loadability of Bulky Items LH B General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height Length (cm) Light packages and all shipments where tilted loading is allowed / possible (cm) Width Height Length (cm)

30 Ground Operations Manual Page 30 Compartment 4 Heavy packages and all shipments which must be loaded in an upright position (cm) Width Height Length (cm) Light packages and all shipments where tilted loading is allowed / possible (cm) Width Height Length (cm)

31 Ground Operations Manual Page Equipment Positioning LH B Catering In case cabin door 3R is used for catering make sure that no loose items are blown from the catering truck. These items will be sucked in by the APU air intake at the right side of the aircraft. If only one passenger stair is used: position the catering truck at cabin door 3L. Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.1 has been started, remove the ASU and then start engine no.2. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

32 Ground Operations Manual Page Fuelling with Passengers on Board LH B Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)

33 Ground Operations Manual Page Seatplan Layout and Cabin Limitations LH B Seatplan Layout LH B Version M103 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - C Preferred seat for handicapped passengers 6 F Emergency exits seats Inconvenient seats No window Stretcher position 8 A - F, 9 A - F - 5 A, 5 F No stretcher installation possible

34 Ground Operations Manual Page Cabin Limitations LH B Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -

35 Ground Operations Manual Page Load Control LH A319 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number Aircraft Data LH A319 The data mentioned below are valid for following registrations: DAILA DAILB DAILC DAILD DAILE DAILF DAILH DAILI DAILK DAILL DAILM DAILN DAILP DAILR DAILS DAILT DAILU DAILW DAILX DAILY Versions MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI M C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 A3 2/3 Manual Loadsheet-No A or B

36 Ground Operations Manual Page 36 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,7 Reduced Fwd Cabin Crew - 90 kg + 0,6 Additional Aft Cabin Crew + 90 kg + 0,9 Removed APU kg - 2,2 Standard Passenger Distribution: Version Cabin Sections M126 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution 15% 15% 14% 14% 14% 14% 14% Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3 (1) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (361kg) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/1/361) must be shown on loading instruction, loadsheet and loadmessage. Due to structural limitations the MZFW can only be reached in case the Loaded Index at Zero Fuel Weight is higher than 41 index units

37 Ground Operations Manual Page Load Planning LH A319 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Load bags preferably in compartments Load EIC (catering material) close to door area. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A319) Observe that the handling of special loads is according to the published Condor procedures. Observe that regarding load incompatibilities the compartments 4 and 5 are considered as one bulk compartment. Observe that In case of missing / unserviceable nets, special weight limitations apply (refer to chapter, Missing / Unserviceable Nets LH A319).

38 Ground Operations Manual Page Ramp Handling LH A Ground Clearances LH A319 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

39 Ground Operations Manual Page Servicing Points LH A Aircraft Doors LH A319 Cabin Doors Door No. Height Width 1L and 1R 183 cm 81 cm 2L and 2R emergency exits 90 cm 50 cm 3L and 3R 183 cm 81 cm Compartment Doors Door Height Width Forward Hold 124 cm 182 cm Aft Hold 124 cm 182 cm

40 Ground Operations Manual Page Compartments and Weight Limitations LH A319 Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) , ,6 3, ,7 4, ,5 5, * 1497* 460,3 1, ,6 * including weight of crew baggage Usable Volume (m 3 )

41 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH A319 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1 Compt. 4 Loadability yes yes Max. no. of cats / dogs Flight time up to 3h: Flight time up to 4h: Flight time more than 4h: Temperature Temperature is not adjustable, above 2 C Temperature is not adjustable, above 2 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI)

42 Ground Operations Manual Page Special Restrictions LH A Missing / Unserviceable Nets LH A319 Procedure In case a maximum of one net attachment point (stud fitting, ring, tightener) per net is missing or unserviceable or a maximum of one net strap per net is torn or cut, the maximum weights per net section are reduced as follows: Compt. Net Section Restricted Max. Load per Net Section (kg) In case more than one part is missing or unserviceable, any load in the respective net sections must be secured individually or the net sections have to be kept empty Distance to the Ceiling LH A319 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height must not exceed 119cm Protective Panels LH A319 Procedure During loading / offloading of compartment 1 make sure that the protective panels (located on the right wall next to the door) are not damaged. Lashing of Packages Observe that it is strictly forbidden to use the panel fixings for the lashing of packages. Only the tie-down fittings on the compartment floor may be used for lashing.

43 Ground Operations Manual Page Tail Tipping LH A319 Attention Risk of tail tipping because of the large aft hold, compared to a small forward hold. In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last.

44 Ground Operations Manual Page Loadability of Bulky Items LH A319 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 1 Maximum dimensions in cm: (cm) Width Height Length (cm) Compartments Maximum dimensions in cm: (cm) Width Height Length (cm) (cm) Width Height Length (cm)

45 Ground Operations Manual Page Equipment Positioning LH A319 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit. It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

46 Ground Operations Manual Page Fuelling with Passengers on Board LH A319 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)

47 Ground Operations Manual Page Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A319 Version M126 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A + B Preferred seat for handicapped passengers 6 F Emergency exits seats 9 A - F Inconvenient seats - Stretcher position No stretcher installation possible

48 Ground Operations Manual Page Cabin Limitations LH A319 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -

49 Ground Operations Manual Page Load Control LH A320 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number Aircraft Data LH A320 The data mentioned below are valid for following registrations: DAIPA DAIPB DAIPC DAIPD DAIPE DAIPF DAIPH DAIPK DAIPL DAIPM DAIPP DAIPR DAIPS DAIPT DAIPU DAIPW DAIPX DAIPY DAIPZ DAIQA DAIQB DAIQC DAIQD DAIQE DAIQF DAIQH DAIQK DAIQL DAIQM DAIQN DAIQP DAIQR DAIQS DAIQT DAIQU DAIQW Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M C 2/0 refer to D 2/3 incoming loadsheet A1 2/3 A2 2/3 A3 2/3 Manual Loadsheet-No D

50 Ground Operations Manual Page 50 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,7 Reduced Fwd Cabin Crew - 90 kg + 0,6 Additional Aft Cabin Crew + 90 kg + 1,0 Removed APU kg - 2,2 Water quantity only 75% - 50 kg + 0,1 Water quantity only 50% kg + 0,2 Water quantity only 25% kg + 0,3 Standard Passenger Distribution: Version Cabin Sections M150 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution 12% 12% 12% 12% 16% 20% 16% Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Fwd Cabin 2 (2) Aft Cabin 3* (1) * plus 1 Jump Seat (not to be used for operating crew) Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit B (465kg) is on board, it must be treated as cargo-onload (1 x A320-container) and the special load remark FKT (e.g. FKT/41P/465) must be shown on loading instruction, loadsheet and loadmessage

51 Ground Operations Manual Page Load Planning LH A320 Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Any combination of AKH / AKW containers, PKC pallets and empty positions is possible and may be used. Load bag-containers preferably in compartment 4. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A320) Observe that the handling of special loads has to be done according to the published Condor procedures.

52 Ground Operations Manual Page Ramp Handling LH A Ground Clearances LH A320 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

53 Ground Operations Manual Page Servicing Points LH A Aircraft Doors LH A320 Cabin Doors Door No. Height Width 1L and 1R 183 cm 81 cm 2L and 2R emergency exits 90 cm 50 cm 3L and 3R 183 cm 81 cm Compartment Doors Door No. Height Width cm 182 cm cm 182 cm 5 78 cm 93 cm

54 Ground Operations Manual Page Compartments and Weight Limitations LH A320 Compartment Loading Positions Maximum Gross Weight per ULD 1 11P - 13P each AKH / AKW container or each PKC pallet max kg 4 41P - 44P each AKH / AKW container or each PKC pallet max kg Maximum Load in Compartment kg kg Compartment Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) * 1.497* , ,8 * including weight of crew baggage Usable Volume (m 3 )

55 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH A320 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Compt. 1 Compt. 4 Compt. 5 Loadability no no yes Max. no. of cats / dogs not relevant nil nil 3 Temperature not adjustable above 2 C not adjustable above 8 C not adjustable above 8 C Ventilation no yes yes Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).

56 Ground Operations Manual Page Special Restrictions LH A Tail Tipping LH A320 In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last Distance to the Ceiling LH A320 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height in bulk compartment 5 must not exceed 119cm, and in ULD compartments 1 and 4 not exceed 116cm Potable Water Uplift LH A320 Caution: Risk of aircraft damage by water flowing into the cabin! Water uplift without aircraft power is forbidden. Procedure Make sure that the aircraft is supplied with electrical power (GPU or APU) and the maintenance bus is switched on.

57 Ground Operations Manual Page Missing / Unserviceable Restraints LH A320 End Stop Pallet Lock Side Restraint Door Sill Restraint Procedure 60,4 x 61,5 ULD (AKH, AKW) may be carried without weight restriction if they are secured by the following restraints: forward and aft by one pallet lock into each direction or at least one end stop respectively, upward by three upward side restraints on each side or two door sill restraints in the door area. In case up to two upward side restraints (one on each side) are unserviceable, the weight of the respective ULD is restricted to 790kg. In case further restraints are unserviceable, the respective ULD may only be carried empty (on positions 11P and 43P the position must stay empty).

58 Ground Operations Manual Page Loadability of Bulky Items LH A320 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compt. 5 Heavy packages which must be loaded in an upright position: (cm) Width Height Length (cm) Light packages which must be loaded in an upright position: (cm) Width Height Length (cm) Light packages where tilted loading is allowed / possible: Maximum length Maximum width Maximum height 193 cm 95 cm 10 cm Heavy packages loaded through compartment 4 (upright loading): Maximum length Maximum width Maximum height 152 cm 149 cm 119 cm Light packages loaded through compartment 4 (tilted loading): Maximum length Maximum width Maximum height 324 cm 75 cm 75 cm

59 Ground Operations Manual Page Equipment Positioning LH A320 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit (ACU). It must be avoided that the exhaust of the ASU hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

60 Ground Operations Manual Page Fuelling with Passengers on Board LH A320 Procedure Exception Cabin doors 1L and 3L must be open and available as emergency exits. At both cabin doors passenger stairs / jetways must be in position. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)

61 Ground Operations Manual Page Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A320 Version M150 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 D - F Preferred seat for handicapped passengers 6 A Emergency exits seats 9 A - F, 10 A - F Inconvenient seats Stretcher position 9 A - F, 10 A, 10 F No stretcher installation possible

62 Ground Operations Manual Page Cabin Limitations LH A320 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -

63 Ground Operations Manual Page Load Control LH A321 General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number Aircraft Data LH A321 A The data mentioned below are valid for following registrations: DAIRA DAIRB DAIRC DAIRD DAIRE DAIRF DAIRH DAIRK DAIRL DAIRM DAIRN DAIRO DAIRP DAIRR DAIRS DAIRT DAIRU DAIRW DAIRX DAIRY Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M C 2/0 refer to D 2/4 incoming loadsheet A1 2/4 A2 2/4 A3 2/4 Manual Loadsheet-No B or D A The data mentioned below are valid for following registrations: DAISB DAISC DAISD DAISE DAISF DAISG Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW DOI M C 2/0 refer to D 2/4 incoming loadsheet A1 2/4 A2 2/4 A3 2/4 Manual Loadsheet-No or B

64 Ground Operations Manual Page 64 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 1,0 Additional Cabin Crew (Door 1) + 90 kg - 0,8 Reduced Cabin Crew (Door 2) - 90 kg + 0,3 Reduced Cabin Crew (Door 3) - 90 kg - 0,4 Additional Cabin Crew (Door 4) + 90 kg + 1,1 Removed APU kg - 2,7 Water quantity only 75% - 50 kg - 0,7 Water quantity only 50% kg - 1,3 Water quantity only 25% kg - 2,0 Standard Passenger Distribution: Version Cabin Sections M182 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution 13% 12% 16% 20% 13% 13% 13%

65 Ground Operations Manual Page 65 Number of Crew Seats on Board (Standard Distribution of Crew): Cockpit 4 (2) Door 1 2 (1) Door 2 1 (1) Door 3 1 (1) Door 4 3*(1) * plus 1 Jump Seat (not to be used for operating crew) * 5th Cabin Crew on seat 4LA * 6th Cabin Crew on seat 1R Additional Information: DOW / DOI data must be taken from incoming loadsheet Flights with catering: please check Catering Group / EIC in chapter 15 - Catering Data All German domestic flights: Group D Ferry flights / flights without catering: Group C Manual loadsheet only! (will be issued by Cockpit Crew) In case Flight Kit B (465 kg) is on board, it must be treated as cargo-onload (1x A320-container) and the special load remark FKT (e.g. FKT/41P/465) must be shown on loading instruction, loadsheet and loadmessage.

66 Ground Operations Manual Page Load Planning LH A321 Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights). Any combination of AKH / AKW containers, PKC pallets and empty positions is possible and may be used. Load bag-containers preferably in compartment 4. A different loadplanning due to operational reasons (e.g. trim, max loads) is permitted. Observe that special restrictions apply due to the risk of tail tipping. (ref. to chapter, Tail Tipping LH A321) Observe that the handling of special loads has to be done according to the published Condor procedures.

67 Ground Operations Manual Page Ramp Handling A Ground Clearances LH A321 Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

68 Ground Operations Manual Page Servicing Points LH A321

69 Ground Operations Manual Page Aircraft Doors LH A321 Cabin Doors Door No. Height Width 1L and 1R 185 cm 81 cm 2L 185 cm 76 cm 2R emergency exit 152 cm 76 cm 3L and 3R emergency exits 152 cm 76 cm 4L and 4R 185 cm 81 cm Compartment Doors Door No. Height Width cm 182 cm cm 182 cm 5 78 cm 93 cm

70 Ground Operations Manual Page Compartments and Weight Limitations LH A321 Compartment Loading Positions Maximum Gross Weight per ULD Maximum Load in Compartment 1 11P + 12P each AKH / AKW container or each PKC pallet max kg 2 21P - 23P each AKH / AKW container or each PKC pallet max kg 3 31P - 33P each AKH / AKW container or each PKC pallet max kg 4 41P + 42P each AKH / AKW container or each PKC pallet max kg kg kg kg kg Compartment Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) * 1497* , ,8 * including weight of crew baggage Usable Volume (m 3 )

71 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH A321 Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Flight Time Compt. 1, 2, 3, 4 Compt. 5 Loadability no yes Max. no. of cats / dogs up to 3h nil 3 up to 4h nil 2 more than 4h nil 1 Temperature Temperature is not adjustable, above 2 C Temperature is not adjustable, above 2 C Ventilation no no Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI) Special Restrictions LH A Tail Tipping LH A321 Attention: Risk of tail tipping because of the length of the aircraft type. In order to check if the aircraft is in danger of tail tipping the following procedure must be observed: The MAC diagram on the manual loadsheet shows a ground handling margin for planning purposes. Make sure that the point of intersection between the actual zero fuel weight and the loaded index at zero fuel weight is always within the allowed limits. Compartment 1 should always be loaded first and unloaded last.

72 Ground Operations Manual Page Distance to the Ceiling LH A321 General Procedure Blow-out panels are installed in the ceiling which will be released in case of pressure differences between cabin and the lower deck holds. Always observe a minimum distance of 5 cm between hold ceiling and top of load. To ensure above, the loading height in bulk compartment 5 must not exceed 119cm, and in ULD compartments 1/2/3 and 4 not exceed 116cm Missing / Unserviceable Restraints LH A321 End Stop Pallet Lock Side Restraint Door Sill Restraint Procedure 60,4 x 61,5 ULD (AKH, AKW) may be carried without weight restriction if they are secured by means of the following restraints: forward and aft by one pallet lock into each direction or at least one end stop respectively, upward by three upward side restraints on each side or two door sill restraints in the door area. In case up to two upward side restraints (one on each side) are unserviceable, the weight of the respective unit is restricted to 790kg. In case further restraints are unserviceable, the respective unit may only be carried empty (on positions 11P and 43P the position must stay empty).

73 Ground Operations Manual Page Loadability of Bulky Items LH A321 General The loadability of bulky items into the compartments can be determined by using the maximum dimension tables below. The indicated package sizes are approximate reference figures. Compartment 5 Heavy packages which must be loaded in an upright position: (cm) Width Height Length (cm) Light packages which must be loaded in an upright position: (cm) Width Height Length (cm) Light packages where tilted loading is allowed / possible: Maximum length Maximum width Maximum height 193 cm 95 cm 10 cm Heavy packages loaded through compartment 4 (upright loading): Maximum length Maximum width Maximum height 152 cm 149 cm 119 cm Light packages loaded through compartment 4 (tilted loading): Maximum length Maximum width Maximum height 324 cm 75 cm 75 cm

74 Ground Operations Manual Page Equipment Positioning LH A321 Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with an Air Start Unit (ASU). The ASU can be positioned at the place of the Air Conditioning Unit (ACU). It must be avoided that the exhaust of the ASU hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Cabin door 1L must be used for boarding / deboarding. Do not use cabin doors 2L, 2R, 3L and 3R for any ground handling activities. Cabin door 2L may only be used for boarding / deboarding at stations FRA and MUC until further notice. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

75 Ground Operations Manual Page Fuelling with Passengers on Board LH A321 Procedure Exception Cabin doors 1L,2L,3L and 4L must be available as emergency exits. At least 2 of these doors must be open and passenger stairs / jetways must be in position. At the other emergency exits: Make sure that the operating areas of the emergency slides and the escape areas are free. Minimum distance between door and any vehicle or equipment in exit direction: 8m. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)

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77 Ground Operations Manual Page Seatplan Layout and Cabin Limitations LH A Seatplan Layout LH A321 Version M182 Seat Assignment Seats Infant seating: Max. 1 infant per complete seat row is allowed (e.g. 1 infant on 3 A - F) due to the limited availability of oxygen masks. Exception: No infants in emergency exit rows. Positions for bassinet installation Preferred seats for unaccompanied minors No bassinets available 4 A - F Preferred seat for handicapped passengers 6 F Emergency exits seats 11 A - F, 24 A - F Inconvenient seats Stretcher position 8 D - F, 23 A - F No stretcher installation possible

78 Ground Operations Manual Page Cabin Limitations LH A321 Type of Limitation Maximum number of infants in case take-off, landing or flight route is leading across water and more than 50 nautical miles away from the coast (due to limited availability of infant life vests loaded) Maximum number of unaccompanied minors Thereof max. number of children aged 5-7 years Maximum number of unescorted wheelchair passengers Thereof max. number of unescorted WCHC (Note: In addition, wheelchair passengers being escorted by a qualified person may be accepted.) Number Maximum number of pets in cabin 2 Standard loading of wheelchairs on board (WCOB) -

79 Ground Operations Manual Page Load Control LH A General All data are valid only for Lufthansa aircraft operating with Condor (DE) flight number Aircraft Data LH A The data mentioned below are valid for following registrations: DAIAN DAIAP DAIAR DAIAS DAIAT DAIAU DAIAH DAIAI DAIAK DAIAL DAIAM Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI Manual Loadsheet-No. C 2/0 M D 2/6 A1 2/6 A2 2/6 refer to incoming loadsheet C A3 2/6 The data mentioned below are valid for following registrations: DAIAW DAIAX DAIAY DAIAZ Seating Version MZFW (kg) MTOW (kg) MLAW (kg) Catering Group Standard Crew DOW/DOI Manual Loadsheet-No. C 2/0 M D 2/6 A1 2/6 A2 2/6 refer to incoming loadsheet D A3 2/6

80 Ground Operations Manual Page 80 DOW / DOI Data include: Completely equipped aircraft Standard crew and crew baggage Cabin equipment, food, beverage, full water tanks Corrections of DOW / DOI Data: Deviation from standard DOW-Correction DOI-Correction Additional Cockpit Crew + 90 kg - 0,5 Removed APU kg - 4,3 Water quantity only 75% kg + 0,3 Water quantity only 50% kg + 0,5 Water quantity only 25% kg + 0,8 Water quantity only 0% kg + 1,1 Standard Passenger Distribution: Version Cabin Sections M280 0A 0B 0C 0D 0E 0F 0G Affected rows Maximum number of passengers Standard distribution Number of Crew Seats on board: 15% 12% 17% 17% 14% 14% 11% Cockpit 4 Cabin 11 Additional Information: DOW / DOI data must be taken from incoming loadsheet Catering Group / EIC will be advised with separate telex All German domestic flights: Group D Ferry flights / flights without catering: Group C In case Flight Kit A (175 kg main wheel) is on board, it must be treated as cargo-onload and the special load remark FKT (e.g. FKT/5/175) must be shown on loading instruction, loadsheet and loadmessage In case Flight Kit B (553 kg) is on board, it must be treated as cargo-onload (1 LD-3 container) and the special load remark FKT (e.g. FKT/41L/553) must be shown on loading instruction, loadsheet and loadmessage

81 Ground Operations Manual Page Load Planning LH A Procedure Condor passenger / baggage weights apply (refer to chapter 7 - Aircraft Handling, Applicable Weights for Crew, Passengers and Baggage - DE Flights) Standard ULD for this aircraft type: LD-3 (e.g. AKE) Observe that the handling of special loads has to be done according to the published Condor procedures

82 Ground Operations Manual Page Ramp Handling LH A Ground Clearances LH A Additional Info The maximum ground clearances are valid for the Dry Operating Weight. The minimum ground clearances are valid for the Maximum Taxi Weight The minimum clearances can be even lower if tires have low pressure or landing gears have no pressure. All values are given in meters.

83 Ground Operations Manual Page Servicing Points LH A Aircraft Doors LH A Cabin Doors Door No. Height Width 1L and 1R 193 cm 107 cm 2L and 2R 193 cm 107 cm 3L and 3R emergency exits 160 cm 61 cm 4L and 4R 193 cm 107 cm Compartment Doors Door No. Height Width cm 270 cm cm 181 cm 5 95 cm 95 cm

84 Ground Operations Manual Page Compartments and Weight Limitations LH A Compartment Loading Positions 1 11P + 12P P or 12P + 2 LD-3 cont LD-3 cont. Maximum Gross Weight per ULD each pallet (88 or 96 x 125 ) max kg each LD-3 container max kg Maximum Load in Compartments (Compt ) kg 2 21P + 22P P or 22P + 2 LD-3 cont LD-3 cont LD-3 cont kg Compt. Net Section Max. Load per Net Section (kg) Max. Load per Compt. (kg) Max. Running Load (kg/m) Max. Floor Load (kg/m 2 ) * , , * 518 1,4 * including weight of crew baggage Usable Volume (m 3 )

85 Ground Operations Manual Page Loading of Live Animals / Air Conditioning System LH A Procedure Load AVI only in designated compartments Observe that the maximum number of cats / dogs depends on the flight time and that kittens or puppies may be transported in twice the amount shown in the table Observe that the initial temperature in the compartments depends on the outside temperature and therefore can be higher or lower than the given values Compt. 1, 2 Compt. 4 Compt. 5 Loadability no no yes Max. no. of cats / dogs not relevant nil nil 3 Temperature Temperature is adjustable between 2 C and 25 C Temperature is not adjustable, above 2 C Temperature is adjustable between 2 C and 25 C Ventilation yes no yes Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Live Animals in Hold (AVI).

86 Ground Operations Manual Page Missing / Unserviceable Restraints LH A Procedure In case of missing / unserviceable restraints the respective position(s) must stay empty. Loading of ULD on these positions is not allowed Loadability of Bulky Items LH A Compt. 5 Upright loading: (cm) Width Height to Length (cm) Tilted loading: (cm) Width Height to to Length (cm)

87 Ground Operations Manual Page Equipment Positioning LH A Air Start Unit In case the Auxiliary Power Unit is unserviceable, the engines will be started with two Air Start Units (ASU). It must be avoided that the exhaust of the Air Start Unit (ASU) hits the fuselage. After engine no.2 has been started, remove the ASU and then start engine no.1. Coordinate all actions with the Cockpit Crew. Cabin doors 1L + 2L must be used for boarding / deboarding. In case only one passenger stair or passenger jetway is available: use cabin door 2L. Attention The grey shaded fields (escape areas) show the operating areas of the emergency exit slides.

88 Ground Operations Manual Page Fuelling with Passengers on Board LH A Procedure Exception Cabin doors 1L,2L,3L,4L and 1R (or 2R) and 3R (or 4R) must be available as emergency exits. At least 2 of these doors must be open and passenger stairs / jetways must be in position. At the other emergency exits: Make sure that the operating areas of the emergency slides and the escape areas are free. Minimum distance between door and any vehicle or equipment in exit direction: 12m. In case only one passenger stair / jetway is available: Make sure that the exit with the missing passenger stair / jetway is free all the time during fuelling for immediate operation of the emergency exit slide. In case no passenger stairs / jetways are available: Make sure that all the emergency exit slides are available and operative Make sure that the escape areas at all exits are free all the time during fuelling for immediate operation of the emergency slides. Do not position any vehicle (including the fuel truck) or loading / servicing equipment in the escape area of any exit. During fuelling loading / unloading is not allowed. During fuelling catering is not allowed. Additional Info Mobile lounges are no compensation for passenger stairs / jetways. If locally required, the right hand side may be used for embarkation/disembarkation. Only in this exceptional case fuelling can be performed from the left hand side! Defuelling with passengers on board is not allowed! Attention In addition observe following regulations: chapter 7 - Aircraft Handling, Fuelling / Defuelling chapter 7 - Aircraft Handling, Fuelling with Passengers on Board (fire brigade on standby rampside)