Flight Sentinel Service: Your Proven Virtual Cockpit Member Is Now Also With you In The Cockpit

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1 Direct-TO C U R R E N T H E A D L I N E S Primus Elite Display Upgrade Now Certified Page 2 FAQs: Floppy Disk Loading Issues Page 2 Improvements To Honeywell s GDC Page 3 Honeywell Primus Apex Build 7 Update Page 3 Go Direct Services Page 4 Pilot Training & Operational Support Page 5 Honeywell Issues Important FMS SIL s To All Pilots Page 6 NZ2000/FMZ Software Version 6.1 Update Page 7 Contact Us Page 7 H O N E Y W E L L F M S Q U A R T E R LY U P D AT E A N D N E W S L E T T E R D E C E M B E R Flight Sentinel Service: Your Proven Virtual Cockpit Member Is Now Also With you In The Cockpit Flight Sentinel is the only dispatching and flight operations support service in the industry that provides experienced pilots when customers need them to keep flight departments always mission ready. Using the resources of Honeywell s experienced pilot training crews, Flight Sentinel subscribers can request an experienced pilot to fill in gaps in crew staffing when the need occurs. Global Data Center (GDC) Flight Sentinel subscribers may use this resource once per year free of charge. We have been using Flight Sentinel for about four years. We are very happy with the service they provide. Flight Sentinel allows us to keep our schedulers and crews informed of last minute changes in weather, traffic, flight delays and a host of other issues that may crop up. Flight Sentinel is a very important tool in keeping our fleet of business aircraft running smoothly, said Roger Gates, General Manager Aviation, Archer Daniels Midland Company. Introduced in 2003, Flight Sentinel offers an experienced staff of licensed aviation professionals that work with flight departments from take-off to touchdown. As an early adopter of the Federal Aviation Administration s (FAA) collaborative decision making program (CDM), GDC staff communicates directly with the FAA command center every two hours to identify changes in weather, traffic, and airspace restrictions which helps eliminate delays. For more information on Flight Sentinel Services, visit

2 Primus Elite Display Upgrade Now Certified on The Bombardier Global Express and Embraer Legacy 650 (Coming early 2011 for the Dassault Falcon 900EX/C, Cessna Citation X, and Gulfstream GIV and GV) Attention pilots Primus Elite display upgrade designed for Primus 1000/2000/2000XP, SPZ-8400/8500, and selected SPZ-8000 series avionics systems The Primus Elite flight deck retrofit delivers the most sophisticated and user friendly display upgrade available today, featuring powerful graphics, advanced features, and the improved clarity of liquid crystal display (LCD) technology. Safety enhancements include XM graphical weather, Jeppesen electronic charts and maps, and video display capability, all enabled through a cursor control interface. Highly reliable LCDs replace the existing CRT (cathode ray tube) displays and add graphical capability to the flight deck, but without the downtime, expense, or additional pilot training needed with a traditional full cockpit replacement. Features include improved passenger safety and comfort, enhanced situational awareness, and opportunities to grow. The Primus Elite flight deck incorporates advanced weather solutions via XM graphical weather, enabling greater route planning and weather avoidance. Primus Elite also enables smarter and faster decision making while reducing pilot workload, by incorporating an upgraded graphical user interface. The Primus Elite flight deck upgrade increases flight efficiency, system reliability, and aircraft value while also providing growth capabilities for Honeywell s awardwinning SmartView synthetic vision system, IntuVue weather radar, and an advanced map display. Improved Passenger Safety & Comfort Electronic charts and maps with georeferenced aircraft positioning XM graphical weather Video display capabilities Reduced Cost of Ownership 2x display system reliability Paperless terminal-area charts and maps Maintains current display formats Minimal pilot training Installed weight savings Cooling requirements diminished Honeywell Avionics Protection Plan (HAPP) savings New Generation Technology Honeywell s award-winning SmartView IntuVue weather radar interface Advanced map display To learn more about Honeywell Primus Elite, visit DU-875 Graphical uplink Weather DU-885 SmartView Synthetic Vision DU-875 Electronic charts DU-885 Advanced Map Display Frequenty Asked Questions: Floppy Disk Loading Issues Q. We are experiencing intermittent, random failures when attempting to load our Navigation Database using floppy disks and the DL-900 Data Loader. The failures occur at different points in the loading process and require multiple retry attempts before the load is successful. What can be done to improve the process? A. Several procedures have been found to greatly reduce or eliminate the occurrence of these intermittent and very annoying database loading errors when using floppy disks. We recommend the following practices: 1. Verify the floppy disks are formatted to FAT (not FAT32) before beginning the load. 2. When you find a set (or two) of floppy disks that works well in your data loader, stick with them! Do not rotate other new or used disks into the set unless necessary. 3. We have found that many operators with intermittent database loading issues report that their DL 900 Data Loaders have not had the read and write heads cleaned since the units were installed. If it has been an extended period since the heads were cleaned on your unit, we recommend doing so using one of the many commercially-available floppy disk drive cleaning kits. Most are in the $10 $15 range, and are good for many cleanings. Follow the manufacturer s instructions, but the general procedure is to apply cleaning fluid to the felt pad on the cleaning disk, insert the disk into the DL 900, and then operate the DL 900 as if doing an actual database load so that the read head will be cleaned by the spinning disk. Keep in mind that you will need to retry the load multiple times to keep the cleaning disk rotating, as the DL 900 will stop with a fault code when it doesn t recognize a database on the disk it is trying to read. continued on page 6 2

3 Improvements to Honeywell s Global Data Center (GDC) Make a Splash at NBAA Honeywell announced at NBAA significant enhancements made to its services that make flight planning, scheduling, and day-ofoperations support easier, more efficient, and more enjoyable to use. Over the past year, GDC subscribers have seen scores of exciting new tools and services and the releasing of new functionality every month. Graphical Flight Planning Using Google Maps The GDC website uses Google Maps to make flight planning more intuitive and informative. To improve situational awareness, pilots can overlay route options, optimized routing, Coded Departure Routes (CDR), and the most recently cleared routes, as provided by the FAA Aircraft Situation Display to Industry (ASDI) data feed, SIDS and STARS options, weather, airports, and much more. The GDC also offers Runway Analysis, Weight and Balance, Advanced Passenger Information System (APIS), textual as well as graphical RAIM predictions and many more tools and information to help pilots and dispatchers complete preflight planning. Tracking a Flight Takes on a Whole New Appearance Experience the latest flight following tool that is fast, accurate, and super easy to use. Google Maps makes it simple for authorized users on the ground to track a flight, spot turbulence, and view weather patterns that may cause flight delays. Integrated Flight Planning and Scheduling This is the industry s only flight planning service that closes the loop between large scheduling departments, crews, charter operations, or single aircraft operators. Additionally, the latest generation of Honeywell s flight management system (FMS) upgrades have been designed to work with the GDC to provide more efficient data management and flight planning utility. Seamlessly connecting the GDC scheduling software to the FMS flight plan eliminates entry duplications and ensures flight planning and scheduling information is always up to date making the complex coordination with all departments much easier and more accurate. The integration of flight planning and scheduling tasks with the FMS helps operators maximize their investment and realize greater cost efficiencies. Additional Benefits Include: Simple, intuitive, point and click datalink communications to the fleet Easy access to historical uplink and downlink messages and position reports Worldwide airport and VHF station locator Customized screens Views in Spherical 3D mode Free Training Available Online Experience mygdc.com for yourself. View a live webinar that demonstrates how the GDC is making flight planning, scheduling, and day-of-operation as simple, efficient, worry free, and cost effective as possible. To sign up: please contact us at: gfo@mygdc.com. Honeywell Primus Apex Build 7 Update As promised in the April edition of Direct-TO, here is an update of Primus Apex Build 7.2, featuring FMS Version with an expected certification in the fourth quarter of One of the exciting new additions in Build 7.2 is the optional Coupled Enroute VNAV. With Coupled VNAV the five sub-modes can be used for all phases of flight (climb, cruise, descent, approach, and missed approach). continued on page 4 3

4 Primus Apex Build 7 Update continued from page 3 The sub-modes can be automatically coupled to the autopilot including: VSPD VNAV Speed Hold (used for climbs or descents) VALT VNAV Altitude Hold VSEL VNAV Altitude Select VPTH VNAV Path (vertical path guidance used for descents) VGP VNAV Glide Path (used for approaches) Also, the FMS VNAV altitude targets will be displayed on the Primary Flight Display (PFD) with a bug and digital readout. Other new functions in Build 7.2 are the vertical profile of Flight Plan and Terrain (see graphic) and airspace altitude constraints shown on the INAV map. Other system improvements added in Build 7.2: New Functions Sunrise & Sunset Table Flight Log Page Vertical Profile of Flight Plan and Terrain Airspace altitude constraints shown on INAV map Yaw Damper annunciation on ADI Improved Window Navigation and Functionality Free floating cursor over the entire selected display Focus timeout increases from 30 to 60 seconds Default focus is on INAV display Display select on (optional) CCD (Cursor Control Device) With the CCD Display select button and free floating cursor this allows complete Apex system control from the CCD New Options Coupled Enroute VNAV Dual Charts and Maps Video Input (requires interface box) Second FMS FMS Improvements FMS active and alternate flight plans will close automatically DTR, Direct To Recovery issue will be solved Runway change issue when no approach is loaded will be solved Change to prevent loss of aircraft database will be included FMS performance predictions will be improved Use of approach space volume instead of direct to FAF resulting in higher KIAS being used in FMS performance calculations Honeywell Go Direct Services Five myths regarding Required Nav Performance (RNP) approach training and currency requirements As the Honeywell Go Direct team works with business jet operators to obtain RNP SAAAR (Special Aircraft and Aircrew Authorization Required) operational approvals, we ve found these recurring themes of misunderstanding from the industry. So, as a twist on Frequently Ask Questions, we submit the Frequently Incorrect Assumptions regarding RNP SAAAR operations: 1. RNP SAAAR requires recurrent training every 6 months False RNP does require annual recurrent training. An RNAV (RNP) SAAAR approach can be used instead of a GPS approach as part of normal recurrent flight training to meet the requirements for RNP SAAAR. At this time, Flight Safety and CAE each have approved training programs for the present RNP-approved Gulfstream PlaneViewTM aircraft. 2. Special training is required for each unique RNP approach procedure False Just like an ILS or other approach type, once you re qualified you can shoot all RNP approaches that are in your approved navigation database. 3. You must fly an RNP approach every 6 months to stay RNP current False There is no currency requirement other than annual training. There are possible restrictions on very special RNP approaches in the future, but none exist in the public RNP procedures today. continued on page 5 4

5 Pilot Training & Operational Support Honeywell s Customer and Product Support organization employs a group of experienced pilots dedicated to supporting fielded aircraft and providing training for the avionics and FMS installed during production or retrofit. Pilots are aircraft manufacturer focused and can be contacted via or phone for operational-type questions. Free Entry-into-service (EIS) Support For operators with new aircraft or new equipment (< 2 years old) Include software mods and upgrades like Cert Foxtrot, Sovereign Phase 5, CDS/R installs, or Primus Elite C&PS Flight Ops pilot will travel to the operator free-of-charge and provide any requested ground or in-flight training (FMS, VNAV, Wx Radar, GDC, etc.) Includes acceptance flight test at the service center Flight Management System (FMS) and Weather Radar Pilot Training Seminars Beginning 2011 free-of-charge worldwide regional seminars Schedule information for 2011 coming soon Training at Operator s Location If operators would like additional training on any Honeywell aerospace products (FMS Weather Radar, VNAV, EGPWS, RAAS, Autopilot, etc.), an instructor will travel to the customer s location Customer is billed for round trip airfare from the Honeywell pilot s base, 1 night hotel, $50 day per diem, and transportation costs All electronic training materials are provided free of charge If paper copies of training materials are requested, printing charges are billed to the operator Note if operators wish to travel to a Honeywell Aerospace training location (Phoenix, Kansas City or Seattle, WA) the travel fees are waived Free Monthly Webinars For those seminars that are 1.5 hours or less or for operators who want the flexibility of web-based training Free webinars on various subjects are offered monthly and can also be customized to meet your flight department s needs To participate, pilots just need access to a phone and the internet Pilot Support Contact Information: Pam Mannon, Flight Operations Manager Type ratings EMB145, CE680, BBD700 and H4000 Pam supports Bombardier pamela.mannon@honeywell.com Phone: (913) David Rogers, Lead Pilot Type ratings CE680, CE750, CE560 David supports Cessna, Gulfstream and Hawker Beech david.rogers@honeywell.com Phone: (425) Steve Hammack, Lead Pilot Steve supports Pilatus, Viking and HAIG stephen.hammack@honeywell.com Phone: (602) Jeff Holt, Lead Pilot Type ratings Dassault F2000EX, LR-JET, EMB145 and B737 Jeff supports Dassault and Embraer jeff.holt2@honeywell.com Phone: (817) Roger Moore, Senior Pilot Type ratings LR-JET, A320, A330, B777 and DC-9/MD-80 Aircraft Roger supports Airbus and Boeing roger.moore@honeywell.com Phone: (602) For field support, or to find your local Honeywell representative, consult the Business and General Aviation Customer Support and Aftermarket Sales Directory. cuments/bga-customer-support-aftermarket- Sales-Directory.pdf For FMS questions, talkfms@honeywell.com. Go Direct Services continued from page 4 4. Each RNP SAAAR approach must be flown in visual conditions before flown in IMC False There is no requirement for each operator to fly an RNP SAAAR approach under visual conditions before attempting to fly in instrument conditions. Each RNP SAAAR approach has been flight tested as part of its development and there is no requirement for each operator to flight test the approach. 5. Pilots must ground-check each RNP approach in the FMS with each navigation database cycle to verify the approach before attempting to fly Well, sort of. The operator does not need to verify each approach when using Honeywell s Go Direct Nav Database (NDB) validation service. With this service, each approach is tested in the FMS, and we check all approach changes each NDB cycle. When you receive your RNP NDB disc you also receive a letter listing the approved approaches for that NDB cycle. Gulfstream RNP SAAAR Database reaches 200 validated approach procedures Go Direct, working with the FAA, has surpassed 200 valid RNP SAAAR approach procedures in the Gulfstream Planeview equipped aircraft. Subscribers to this navigation database can take advantage of tested and validated RNP procedures into such airports. Any invalid procedure is removed from the operator s database so you are assured of flying validated RNP procedures. In addition, Honeywell is already watching for the next new approaches scheduled for release by the FAA in

6 FAQ s continued from page 2 4. Formatting the disks in the DL 900 itself instead of on the computer has also shown some success in helping with intermittent loading problems, especially when an external USB-style floppy disk drive must be used for disk formatting. Disks can be formatted in advance at a convenient time between database cycles so they will be ready to use when the next cycle is released. To perform disk formatting using the DL 900: Insert disk to be formatted into the DL-900 Go to MAINTENANCE page on the CDU Push NEXT button to MAINTENANCE page 2/3 Push Line Select key 4L SETUP On FMS SETUP page push Line Select key 2R ENGR DATA On ENGINEER DATA page push Line Select key 1L DEBUG On DEBUG MONITOR CNTRL page push Line Select key 1R FORMAT (see example below) The question ERASE ALL DATA? appears. Push Line Select key 4R YES Repeat the formatting on the number of disks required for your database size Honeywell Issues Important FMS Service Information Letter s to All Pilots Honeywell published three important SIL s on November 10th, 2010 as a result of an operator report and problems found during further testing. As a result of the investigations, Honeywell has issued three important SIL s (Service Information Letter s) to provide more information regarding the anomalies. All applicable aircraft are referenced in the Service Information Letters. Honeywell highly recommends that all pilots review the applicable SIL s referenced below: SIL Publication Number: D Summary Approximately 400 SIDs/STARs removed from navigation database for affected aircraft due to possible wrong turn direction when flying right turn DME arcs. Title: Reduction of Navigation Database Procedures Content due to Possible LNAV Display/Guidance Issue. Aircraft Top Level Operational Software Agusta AW-139 Phase 5 and Phase 6 Cessna Sovereign Phase 5 Embraer 170/190 Load 23 Gulfstream 350/450/550 Cert Foxtrot Pilatus PC-12/47E Build 6.2 Viking DHC6-400 Load 1.3 SIL Publication Number: D Summary Possible premature descent in VNAV when two or more AT altitude constraints are part of the flight plan in descent/approach. Title: Incorrect Placement of Top of Descent (TOD) with Two or More Equal Altitude Constraints. Aircraft Primus Apex FMS Software Version All VAR12 and prior 5. If the intermittent database loading errors continue to be an issue, it may be necessary to have the DL 900 sent in to a Honeywell repair facility to have the heads professionally cleaned and realigned. Upgrading to a DL 950 USB drive data loader is also an option and will eliminate the problems associated with the use of floppy disk media. Primus Epic All prior to VAR14ZI, excluding all Dassault EASy NZ-2000/FMZ-2000 All 4.X, 5.X, 6.0 continued on page 7 6

7 NZ2000/FMZ Software Version 6.1 Update Duncan Aviation has completed STCs for the CL- 601 and F900B aircraft. The Gulfstream G-IV, G-V and Falcon 900C/EX have anticipated completion dates of 1st quarter For more information please contact your area sales manager. SIL s To All Pilots continued from page 6 SIL Publication Number: D Summary Incorrect guidance when flying arc legs greater than 180. Honeywell has modified the navigation database to ensure all affected procedures are flown correctly. Title: FMS Does Not Correctly Fly Procedures With Arc Legs of 180 Degrees or Greater. Aircraft Primus Apex Primus Epic NZ-2000/FMZ-2000 FMS Software Version To download a copy of these SIL s please visit: If you have any questions regarding these SIL s please contact the Honeywell Technical Operations Center (TOC) at (U.S.) or (Int l) or send an to aerotechsupport@honeywell.com. All All All 2011 Training Events and Seminars Coming to a City Near You! V I S I O N The Technical Operations Center vision is to provide timely one call resolution of customer technical issues, enabling a 24x7 proactive service approach. Technical expert availability Knowledge on demand Issue ownership and tracking Global virtual resources Simplified contact options C O N T A C T I N F O R M A T I O N Honeywell Aerospace 1944 E. Sky Harbor Circle Phoenix, AZ USA AeroTechSupport@honeywell.com Toll Free US Direct Dial for customers outside of US Toll Free in many EMEAI countries Direct Dial option for EMEAI customers Training includes Honeywell Operators Conferences as well as full day FMS and weather radar seminars. All sessions are free of charge and everyone is welcome to attend. These seminars are primarily for pilots, but maintenance personnel and technicians are encouraged to participate as operational tips and new products and upgrades are covered. Interested in attending a seminar? Contact Pam Mannon at (913) or pamela.mannon@honeywell.com. Date Description City/Country Nov. 29 Perth, Australia Dec. 1 Sydney, Australia Dec. 3 Aukland, New Zealand Feb. 8 Ft. Lauderdale, FL Feb. 15 Dallas, TX Feb. 22 Van Nuys, CA Mar. 1 Honeywell Operators Charlotte, NC Conference Pilot Mar. 8 Breakout Session Morristown, NJ Mar. 10 Hartford, CT Mar. 15 Columbus, OH April 5 Philadelphia, PA April 12 New Orleans, LA Aug. 19 Chicago, IL Aug. 10 Sao Paulo, Brazil A December Honeywell International Inc. 7