Issue 091 Monday 15 January 2016 LOTHIAN BUSES SPRING NETWORK CHANGE - SUNDAY 10 APRIL 2016

Transcription

1 .. 0 Issue 091 Monday 15 January 2016 Page 6 1 LOTHIAN BUSES SPRING NETWORK CHANGE - SUNDAY 10 APRIL 2016 Lothian registered its Spring network changes with the Traffic Commissioner s office on Friday 12 Feb 2016 and the details are now in the public domain. The list below shows only those Lothian services that run in/to/from Midlothian services that run entirely within the city and/or East Lothian are excluded. Minor timetable changes means no change in frequency or number of journeys, but some small adjustments in times to enhance reliability. Service 3 Minor Timetable changes on all days of the week. Service 4 Minor Timetable changes on all days of the week. Services 15/X15 Revised Timetable & Stopping Places. Revised timetable introduced on Mondays to Saturdays. ALL journeys will now operate as X15s. Bus stops at Joppa (Morton Street) will be observed in both directions. All X15s, even in the early morning, will run all the way via Penicuik Town Centre and no longer via the short-cut using Queensway. Services 29/X29 Extra time added to morning peak journeys from Birkenside to the city to improve reliability. Further minor timetable changes across the day on Mondays to Saturdays. On Sundays, the service will run later into the evening. If this proves popular, and generates additional passenger demand, there is every chance that a future network change will bring even later journeys on a Sunday. Service 31 Revised timetable introduced on Mondays to Fridays with an enhanced frequency to and from Bonnyrigg at peak times. Minor timetable changes on Saturdays and Sundays. Service X31 Minor timetable changes to improve reliability and coordination with the revised 31 timetable. Service 33 Revised route and timetable is introduced. All 33 buses will operate to and from Birkenside at peak times. Dalkeith Campus will be served by the 49s instead of the 33s. A new early morning journey from Sheriffhall to Baberton will be introduced [this journey had previously started from Kaimes]. There will be minor timetable changes on Saturdays and Sundays. Service X33 Minor timetable changes will better integrate the X33 journeys with the revised service 33 timetable.

2 Services 37/X37 Minor timetable changes on Mondays to Fridays will see the 37 shorts [to and from Easter Bush] commencing slightly later and finishing slightly earlier, meaning more peak time buses will start, or finish, at Penicuik Deanburn. Easter Bush will also be served by the new X47 at peak times. No changes to the Saturday or Sunday 37 timetable or to the weekday timetable for service X37. Services 47/X47 will see a revised route and timetable, and a NEW Limited Stop service X47 - The Monday to Friday timetable is revised to improve reliability. Morning journeys from Granton from 0600 to 0745 and afternoon journeys from Ladywood departing between 1545 and 1900 will now operate as X47s on a limited stop basis between Surgeons Hall and Mortonhall Crematorium. All X47s will serve Easter Bush. There will be minor changes to both the Saturday and Sunday 47 timetables. Page 6 2 Unlike the X37 which is geared-up for city-bound commuters, the X47 market is different in that most students and staff at Easter Bush are travelling out of the city in the morning peak, and back into the city in the evening. The choice of stops to be served by the new X47 reflects the results of a survey on existing 47 journeys. Those bus stops with the highest demand as uplift or drop-off stops have been selected. Once the service is introduced, further surveys will take place, and the operator will listen to passenger feedback. If need be, the operator will revisit the X47 stopping pattern in future network changes. Service 40 Revised route in the Musselburgh area, with resulting changes to the timetable. 40 buses will operate a one-way clockwise loop from Musselburgh High Street [outwith Police Station] via Mall Avenue [past the First bus depot and Tesco], Olive Bank Road, Newhailes Road [Lidl], North High Street [Brunton Theatre] and Bridge St back to Musselburgh High Street [opposite the Police Station]. Buses will take layover at Newhailes Road [the bus stop opposite Lidl]. Passengers will be able to sit on the bus through the terminal point to complete their journeys [boarding before the terminus to ride towards Penicuik, or boarding along the route from Penicuik and riding across the terminus to North High Street or Bridge Street]. Minor timetable changes associated with the route change will be introduced. Service 49 Revised route and timetable on Mondays to Fridays. 49 buses that terminate short at Sheriffhall Park and Ride will be extended to and from Dalkeith Campus replacing peak journeys on service 33 as well as a new daytime service to the Wester Cowden area. This will provide a bus every 30 minutes for this newly built part of Dalkeith from 0630 to At the weekend there will be minor changes to both the Saturday and Sunday timetables, along with some changes to the evening timetable on all days of the week. There will be no bus journeys to/from Wester Cowden in the evenings or on Saturdays or Sundays, but if usage of the daytime weekday 49s grows healthily, evening and/or weekend services may follow. Service 67 New later Monday to Friday evening journeys will be introduced departing Easter Bush for the City Centre at 1902 and Contra-flow journeys in each peak will no longer serve Straiton Park and Ride in order to reduce journey times to and from the City Centre. Nightbus Service N3 On Saturday and Sunday mornings the N3 journey at 0115 from the city to Gorebridge is so busy that it is causing capacity

3 concerns. A new N3 journey will be introduced from Haymarket at 0034, arriving Birkenside at 0131, to relieve the pressure on the Lothian usually aim to have their new bus timetable leaflets available about two weeks before the date of any service change. This would place leaflet distribution right on the Easter weekend. It remains to be seen whether the leaflets will be ready before or after Easter. RAIL FARES WENT UP BY 1.1% ON 2 JAN 2016 Britain's rail passengers saw a 1.1% rise in average fares from 2 January The Rail Delivery Group (RDG), which represents train operators and Network Rail, said it was the smallest annual rise for six years. Regulated fares, which include season tickets, are capped at no more than July's RPI inflation rate of 1%. Page 6 3 SCOTRAIL CLUB 50 OFFER FOR EARLY Club 50 members are able to take advantage of a New Year offer from ScotRail - a 16 flat fare is available for travel until 19th March. Members can purchase a maximum of two flat fare tickets. This is in addition to the permanent offer of 20% discount on Off Peak and Advance fares when purchased online and 10% discount when purchased at other outlets. Full details available on the ScotRail website. SCAM WEBSITES OFFERING BLUE BADGE SERVICES A small number of scam websites have been set up purporting to assist residents in making their application for a Blue Badge. These websites make a charge for their service. They are not associated with any local authority or government department. The most recent to come to our attention is at A fee of 49 is charged to assist with an application for a Blue Badge. We advise residents that it is not necessary to apply for a Blue Badge through this site, or any similar sites. Applications for new Blue Badges can be made online through or directly to Midlothian Council using the paper application form available at all carousel information points [in all Midlothian libraries, main Council offices, health centres at Pathhead and Penicuik, the Midlothian Community Hospital [reception] and Rosewell Development Trust office. Replacement of lost or stolen Blue Badges should be requested using the pink form available at the carousel information points. Renewal of a Blue Badge when the current Blue Badge is about to expire should be requested using the single sheet white form also available at the carousel information points. Completed forms can be sent by post to the Travel Team at Midlothian House in Dalkeith, or handed in personally at Buccleuch House in Dalkeith or the Mayfield Hub at Mayfield Library. Opening times and methods of payment are shown on the forms. The cost for a new, replacement or renewed Blue Badge in Midlothian is 20 [this price has not been increased since 2009].

4 NEW REWARDS AND OPPORTUNITIES FOR YOUNG SCOT CARDHOLDERS The mix of rewards and opportunities is constantly changing. Visit the Young Scot website for an up-to-date list of what is available. The options below are amongst the promotions introduced this winter. Page 6 4 ENERGY SURVEY Do you know what to do if the lights go out? Complete SP Energy Network's short survey to earn 25 points BAKE-OFF KIT COMPETITION Have you been inspired by Nadiya's success on Great British Bake-Off? Enter a Young Scot competition to win a baking starter kit for just 25 points DONATION MYTHS Separate the myth from the reality about donating bone marrow and stem cells to earn 10 points DEEZER SUBSCRIPTION Get a free 30 day subscription to Deezer for 200 points and take your music with you where ever you go EUROPEAN DISCOUNTS Did you know the Young Scot card can access discounts all over Europe? Contact -

5 NEW ROAD OPEN AT GREENDYKES SERVICE 111 The spine road through the new residential estate between Greendykes and The Wisp has been substantially complete for some months, but was not adopted by The City of Edinburgh Council until the end of last month. On the afternoon of Thursday 28 January 2016, the new road [called Milligan Way in the latest A-Z of Edinburgh atlas] was opened to through traffic. Page 6 5 The 111 service operated by Prentice Coaches of Haddington since May 2015 was registered with the Traffic Commissioner to use Milligan Way since introduction, although a temporary diversion via Jack Kane Corner and Craigmillar has been operated for over six months. Accordingly, as soon as Milligan Way became available, Prentice diverted the 111 on to the road that it should have been using since May This has noticeably improved timekeeping and reliability on the 111 in the first two weeks of the new way of reaching the ERI. Service 111 is a daily bus service run by Prentice under contract from East Lothian Council and partially supported financially by Midlothian Council. The primary function of service 111 is to link various East Lothian towns and villages with Edinburgh Royal Infirmary, but as it passes through Midlothian it gives a bus link for the Midlothian villages of Millerhill, Newton Village, Hilltown and Cauldcoats. There are 8 or 9 roundtrips each day Monday to Saturday, and one roundtrip on Sundays timed for hospital visiting. VIRGIN TRAINS ADDS 22,000 SEATS AND 42 TRAIN SERVICES PER WEEK ON THE EDINBURGH LONDON ROUTE FROM MAY 2016

6 Eight new Edinburgh-London services per weekday Services every half an hour for most of the day Booking horizon extended from 12 to 24 weeks Thousands of 25 fares released to celebrate 25 services a day from May 16 Virgin Trains has been given permission to introduce 42 new services a week between Edinburgh and London from May 16, boosting seat capacity by 22,000 a week on the route - that s an increase of nearly a third (32%). Page 6 6 Customers travelling between the two capitals will see four new services daily in each direction from May 16, ensuring a half-hourly frequency throughout most of the day on Mondays to Fridays. Two additional services will be added on Sundays. The timetable boost is expected to lead to an upsurge in cross-border travel and comes as Virgin Trains undergoes a 21m refurbishment of its fleet including brand new leather seats in first class, new standard class seating, carpets and lighting. Tickets for the new services will go on sale later this week after the Office of Rail and Road (ORR) approved Virgin Trains timetable plans. To celebrate the introduction of the services, Virgin Trains is releasing thousands of 25 Edinburgh-London fares (in each direction) for the new timetable, which will see 25 southbound services per weekday from Edinburgh. These will be on sale for two weeks from Friday 19 February. In a further innovation, Virgin Trains is extending the booking horizon during which it is possible to book tickets - from the industry standard of 12 weeks to 24 weeks, making it easier to plan ahead for holidays, visits and other trips. The move has been welcomed by the UK and Scottish governments respective transport ministers. UK Rail Minister Claire Perry said: This is welcome news for those travelling between Edinburgh and London. Virgin Trains are delivering on their commitment to bring extra services and seats to this important route. Derek Mackay, Scottish Government Minister for Transport and Islands, said: This increased frequency of cross-border Virgin services between Edinburgh and London is good news, giving passengers more choice of services and helping to spread the pressure on existing services. I welcome these enhanced timetables, the greater connectivity they offer between Scotland and the south-east of England and the benefits that they will bring to the rail passenger experience and economies of locations along the route. David Horne, Virgin Trains Managing Director on the east coast route, said: This is a major boost for our customers travelling between Edinburgh and London who will be able to catch a train every half-hour for most of the day. We have seen how increasing capacity and frequency adds to the popularity of train travel and we re confident that customers will respond positively to these changes. Feedback on our new train interiors, many of which have

7 been fitted out at Craigentinny depot in Edinburgh, has been positive and customers are telling us they love the fresh, new look. More than a million people travel on Virgin Trains Edinburgh-London services each year and the route already enjoys a half-hourly frequency at peak times. The timetable boost comes after Virgin Trains took over the east coast franchise in March 2015, promising to drive up standards and attract more people to rail. N & P Entries [Buses] The following Notices & Proceedings [N&P] have been circulated by the Traffic Commissioner for Scotland since the last Travel Team Newsletter. Page Monday 12 October 2015 No Midlothian entries 2071 Monday 26 October 2015 PM SI / First Scotland East Ltd has been called to Traffic Court at 1000 on 25 November 2015 at the 10 Waterloo Place offices in Edinburgh. Consideration will be given to disciplinary action under PSV Section 17 of The Public Passenger Vehicles Act 1981, and under PSV Section 26 of The Transport Act The directors are John Finnigan Gorman, John Lyall, David Brian Alexander and John Paul McGowan Monday November 2015 PM R / Jacqueline M Graham t/a Chauffeur Drive of 119 The Loan, LOANHEAD, EH20 9AH has not continued with her operator licence when it was due for renewal on 23 October PM SN / Thomas Aitchison Blandford t/a Annfield Travel of 189 Pentland Park, LOANHEAD, EH20 9PJ has surrendered his operator licence with effect from 29 October PM /Various / Lothian Buses Ltd of 55 Annandale Street, EDINBURGH, EH7 4AZ has registered several bus services for the 2015/2016 holiday season. 3 Clovenstone to Mayfield on 26 Dec and 1 Jan 31 East Craigs to Hopefield or Polton Mill on 26 Dec and 1 Jan 33 Baberton to Gorebridge on 26 Dec and 1 Jan 37 Silverknowes to Penicuik on 26 Dec 49 The Jewel to Rosewell on 26 Dec 2073 Monday November 2015 No Midlothian entries 2074 Monday 7 December 2015 PM / Various / Midland Bluebird Ltd, Carmuirs House, 300 Stirling Road, LARBERT, FK5 3NJ has been granted new registrations at short notice for the holiday period on routes X62 and X95 which will run special timetables on 26 Dec, 1 and 2 Jan.

8 2075 Monday 21 December 2015 PM SN / L R Executive Travel Ltd of 30 Namur Road, PENICUIK, EH26 0LL has applied for a new operator licence for 5 vehicles. The operating centre will be 98/9 Eastfield Industrial Estate, Eastfield Drive, PENICUIK, EH26 8HJ. The directors are Stuart Leonard and Myra Rodger, with Myra Rodger as the designated Transport Manager. Two undertakings will be attached to the licence. [1] Limousines and novelty type vehicles are not to be operated under this licence. [2] Vehicles with eight passenger seats or less are not to be operated under this licence without prior written permission of the Traffic Commissioner who may require further undertakings to be agreed. The Traffic Commissioner has called in the application for consideration at a Public Inquiry to be held at the Waterloo Place offices in Edinburgh on Monday 1 February 2016 at However, this is to be taken in conjunction with a Public Inquiry into PM R already held by Myra Jane Rodger and Stuart Francis Leonard trading as L & R Executive Travel to consider disciplinary action under Section 17 of the PSV Act Page 6 8 PM R / Jean and Leslie Fraser trading as Aerial ABW Cabs of Unit 6, Easthouses Industrial Estate, DALKEITH, EH22 4DJ. This operator licence was not continued and lapsed on 15 December PM R / Aerial ABW Cabs of Unit 6, Easthouses Industrial Estate, DALKEITH, EH22 4DJ has applied for a new operator licence with sole director Leslie Fraser. The Traffic Commissioner has called in the application for consideration at a Public Inquiry to be held at the Waterloo Place offices in Edinburgh on Friday 15 January 2016 at This is not a cause of alarm. The TC calls in a proportion of new applications especially if there is an unusual aspect involved. In this case, the applicant has surrendered one licence and applied for another, new operator licence. The TC is likely to be curious as to why this switch is happening Monday 4 January 2016 PM /5 / An application lodged by Perryman s Buses Ltd of Ramparts Business Park, North Road, BERWICK-UPON-TWEED, TD15 1TX to vary the 51/52 service between Lauder and Edinburgh via Dalkeith has been granted under the Traffic Commissioner s discretionary powers. The first northbound bus of the day on Mondays to Fridays will run 5 minutes earlier throughout from Monday 11 January 2016 in a bid to overcome congestion delays at Sheriffhall Roundabout and achieve its intended arrival time in the city centre Monday 18 January 2016 No Midlothian entries 2078 Monday 1 February 2016 PM R / An application for a new operator licence has been granted by the Traffic Commissioner for Aerial ABW Cabs Ltd of Unit 6, Easthouses Industrial Estate, DALKEITH, EH22 4DJ with authorization for 1 vehicle. The director is Leslie Fraser. Two undertakings have been added to the licence:-

9 [1] Limousines and novelty type vehicles are not to be operated under this licences, and [2] vehicles with 8 passenger seats or less will not be operated under this licence without the prior written agreement of the Traffic Commissioner who may require the operator to agree to further undertakings. A & D Entries [Goods] The following Applications and Decisions [A&D] have been circulated by the Traffic Commissioner for Scotland since the last Travel Team Newsletter. Page Monday 5 October 2015 OM R / Blacklane Asphalt Ltd of 7 Burnbrae Avenue, EDINBURGH, EH12 8AU has applied to vary the existing licence by increasing the authorization at 13A Solar Barn, Bush, PENICUIK, EH26 0PH to 1 vehicle and 1 trailer. The director is Allan Hall Sives. OM SN / Swithenbank Fresh Ltd of Roydsdale Way, Euroway Industrial Estate, BRADFORD, BD4 6SE has been granted a new operator s licence for an operating centre at Campbell Brothers Ltd, Sherwood Industrial Estate, BONNYRIGG, EH19 3LW with an authorization of 10 vehicle. The directors are Stephen Oswald and Ingrid Nicholson. The Transport Managers are Daniel John Shardlow and Andrew Mark Wilson Monday 19 October 2015 OM R / DRW Scaffolding Ltd of 2 Borthwick Castle Place, NORTH MIDDLETON, EH23 4QT has applied to remove an operating centre at Holyrood Business Park in EDINBURGH, and to add a new operating centre at 4 Balcarres Place, MUSSELBURGH, EH21 7SA for which authorization is sought for 1 vehicle. The director is Paul James Raeburn. OM SN / Keenan [Recycling] Ltd of Hillhead of Auchreddie, TURRIFF, AB53 6YH is seeking increased authorizations at two operating centres: Todhills Farm, 684 Old Dalkeith Road, DANDERHALL, EH22 1RR for 7 vehicles and Deerdykes Organics Recycling, CUMBERNAULD, G68 9HN for 7 vehicles. The directors are Andrew Graeme Gunn, Andrew James Thomson, Gregor Iain Keenan, Grant Melvin Keenan, James Melvin Keenan Monday 2 November 2015 OM R / Root and Branch Arboriculture Ltd, 2 Trevelyan Place, PENCAITLAND, East Lothian, EH34 5AH has applied to open a new operating centre at Northfield Farm, Hadfast Road, COUSLAND, EH22 2PE with an authorization of 2 vehicles. The directors are Colette Walker and Duncan Robert Finlay Brooks. OM R / J B Foods [Scotland] Ltd of Edgefield Road Industrial Estate, LOANHEAD, EH20 9TB is seeking an increased vehicle authorization of 24 vehicles. The operator is also removing operating centres at DUNDEE and DUNS, and adding a new operating centre at 1 Windmill Way North, Ramparts Business Park, BERWICK-UPON-TWEED, TD15 1TA for 2 vehicles. The directors are Marshall Douglas, Tony Boyle, Gary Black, Lee Brown, Christine Brown, Jack Brown.

10 OM SN / Palletways [UK] Ltd of 7 Macintosh Road, Kirkton Campus, LIVINGSTON, EH54 7BW has been granted changes in vehicle authorizations at two operating centres. Huntsman House, Deerdykes Court South, CUMBERNAULD, G68 9HW for 10 vehicles and 10 trailers. Lady Victoria Business Centre, NEWTONGRANGE, EH22 4QN for 37 vehicles and 36 trailers. The Transport Manager is Jon Joseph Fullarton, and the directors are Luis Zubialde Urralburu, Andrew David Finch Reynolds, Julian Maturi, James Wilson and Craig Stuart Hibbert. Page 6 10 OM SN / NWH Waste Services Ltd, 5 Mayfield Industrial Estate, EH22 4AD. The directors are Richard Anthony Williams, Craig David John Williams and Mark Paul Williams. OM R / P&H Snackdirect Ltd of P&H House in Hove, BN3 1RE has removed operating centres at ABERDEEN and NEWTONGRANGE, and added a new operating centre at BROXBURN where authorization has been granted for 5 vehicles. The directors are Noel Robinson, Jim Newsome, Jonathon David Moxon and Christopher Etherington Monday 16 November 2015 Nil Midlothian entries 1950 Monday 30 November 2015 OM R / GCU [UK] Ltd of 7 Hyde Business Park, Pennyburn Industrial Estate, LONDONDERRY, BT48 0LU has applied to open a new operating base at Eastfield Industrial Estate, PENICUIK, EH26 8HA with an initial authorization of 12 vehicles. The director is John Gallagher. OM R / Greggs PLC of 75 Westburn Drive, CAMBUSLANG, G72 7NA, trading as Greggs of Scotland, has applied to reduce the authorization of vehicles down to 14 vehicles and 1 trailer at the operating centre at Greggs, 36 Dryden Road, LOANHEAD, EH20 9LZ. The directors are Sandra Turner, Helena Ganczakowski, Peter McPhillips, Allison Kirkby, Ian Durant, Roger Whiteside, Raymond Reynolds and Richard Hutton. OM R / J B Foods [Scotland] Ltd [listed in issue 1948] has been granted the changes requested. OM SN / Keenan [Recycling] Ltd [listed in issue 1947] has been granted the changes requested Monday 14 December 2015 OM R / DRW Scaffolding Ltd [listed in issue 1947] has been granted the changes requested Monday 28 December 2015 OM SN / Pentland Plants Ltd of Pentland Mains, LOANHEAD, EH20 9QG seeks to increase its vehicle authorization to 6 vehicles and 4 trailers. The directors are Richard James Spray, Hilda N Spray, David William Spray and Carolyn Elizabeth Spray.

11 OM R / RTR Scaffolding Ltd of Janneta Bank, Engine Road, LOANHEAD, EH20 9RF seeks to increase its authorization to 5 vehicles. The directors are James Ramsay and Ryan Ramsay. OM R / Root and Branch Arboriculture Ltd of 2 Trevelyan Place, PENCAITLAND, EH34 5AH has been granted a new operator licence to operate 2 vehicles from an operating base at Northfield Farm, 17 Hadfast Road, COUSLAND, EH22 2PE. The directors are Colette Walker and Duncan Robert Finlay Brooks. Page Monday 11 January 2016 OM SI / Bishop s Move [Edinburgh] Ltd of Bishop s House, 1-5 Kelvin Way, CRAWLEY, RH10 9SP has withdrawn from its operating centre at Bishop House, Pentland Industrial Estate, LOANHEAD, EH20 9QH to set up a new operating centre at Bishop s Move, 4 Eastfield Farm Road, PENICUIK, EH26 8EZ with an authorization for 8 vehicles and 2 trailers. The directors are Peter Bishop, Neil Bishop, Kevin Francis O Sullivan and Alastair P R Bingle. OM R / Greggs Plc [trading as Greggs or Scotland] of 75 Westburn Drive, CAMBUSLANG, G72 7NA has been granted a reduction in the authorization of vehicles at its operating centre at Unit 36, Dryden Road, LOANHEAD, EH20 9LZ down to 14 vehicles and 1 trailer Monday 25 January 2016 Nil Midlothian entries 1955 Monday 8 February 2016 OM R / RTR Scaffolding Ltd of Janneta Bank, Engine Road, LOANHEAD, EH20 9RF has been granted a variation on its operating licence to authorize 5 vehicles. The directors are James Gibson Ramsay and Ryan Thorpe Ramsay. Ask the Travel Team Next 2 Library Sessions Thursday 3 March 2016 Mayfield Thursday 7 April 2016 Loanhead Attachments to this newsletter 091 The next issue is 092 Are there any topics that you want to be covered in the next or future editions? Please let the editor know by e- mail to karl.vanters@midlothian.gov.uk Travel Team attendance at community meetings Do you want someone to attend one of your community meetings to discuss Travel Team issues? Contact Karl Vanters on karl.vanters@midlothian.gov.uk Midlothian Travel Team moved from Bonnyrigg to Dalkeith on Monday 30 November 2015

12 including Public Transport Unit, part of Travel and Fleet Services, Midlothian Council, Resources Division, Midlothian House, Buccleuch Street, DALKEITH, EH22 1DN [generic for the whole Travel Team] Travel and Fleet Services Business Manager, Vehicle and Equipment Purchase, Budgets, Risks, Works Committee, Stobhill and Bonnyrigg Garage Fleets Contact Trevor Docherty Tel Bus Routes, Bus Operator Liaison, Community Council Liaison, Community Planning Liaison, Midlothian Travelmap and other public transport publications, Travel Team Newsletter editor, Tripshare Midlothian, Ask the Travel Team, Bus Diversions due to Road Closures Contact Karl Vanters Tel Ricky and/or Forbes - Bustracker and BustrackerSEStran Real Time Info, No Smoking Policy, Bus Shelters, Bus Stops, Bus Stop Information Displays, Emergency Notices, Sheriffhall Park and Ride. Ricky only - Routewise and NaPTAN. Contact Ricky Dunbar or Forbes Brash Ricky and Forbes are still based at Bonnyrigg Garage on the High Street, and will not be moving to Dalkeith with the rest of the Travel Team. Schools Transport including home-to-school travel and excursions, Social Work Transport [children], Academies Transport Contact Debbie Hunter Tel Blue Badges, Fleet allocation, Vehicle hiring, Driver Licensing, Invoice Control, Purchase to Pay, Social Work Transport [adults] Contact Heather Coutts Tel Concessionary Bus Travel for 60+ and Disabled, Young Scot [YS holders attending a Midlothian school contact their school office, school-leavers and those Midlothian residents attending a non-midlothian school contact their local Midlothian library], Midlothian Taxicards, Midlothian Ring & Go, Carousel Maintenance Contact Jackie Young Tel Buses If you have had to complain to a bus operator in Scotland and feel that you have not received a satisfactory response, or you have received no response within a reasonable time, you should contact Bus Users Scotland [BUS]. BUS has responsibility for monitoring that bus operators comply with the timekeeping and route details registered with the Traffic Commissioner for Scotland [TCS]. Bus Users Scotland, Hopetoun Gate, 8b McDonald Road, EDINBURGH, EH7 4LZ Tel / enquiries@bususers.org Traffic Commissioner for Scotland TCS [currently Miss Joan Aitken] can be contacted at:- Office of the Traffic Commissioner, Scottish Traffic Area Office Level 6, The Stamp Office, 10 Waterloo Place, Edinburgh, EH1 3EG Tel / joan.aitken@otc.gsi.gov.uk Public Transport Timetable Information Traveline Scotland public transport information call centre at Airdrie [covers all of Scotland including all bus services to/from/within Midlothian] [24 hours a day/365 days a year] Midlothian Disability Access Panel [MDAP] Chair Mike Harrison on or chairman@middap.org.uk Page 6 12

13 Hotline to report abuse of National Entitlement Cards [bus passes] Cycling Midlothian Council Cycling Officer: Dave Kenny (dave.kenny@midlothian.gov.uk) Cycling page on Midlothian Council website: Cycle route planning tools: and Page 6 13 Travel Team Carousels for all Midlothian bus timetables, application forms etc are located at the following 15 sites throughout Midlothian Midlothian Libraries Dalkeith, Danderhall, Gorebridge, Lasswade, Loanhead, Mayfield, Newtongrange and Penicuik. Due to space limitations, the range of leaflets etc at Roslin Library is restricted to those relevant in the immediate local area only. Midlothian Council Offices Fairfield House and Midlothian House, both in Dalkeith Health Pathhead and Penicuik Health Centres, and Midlothian Community Hospital Other Rosewell Development Trust, next to Rosewell Primary School Borders Railway National Rail Enquiries ScotRail Online ScotRail general enquiries including telesales purchase of tickets contact the ScotRail Customer Relations department on or customer.relations@scotrail.co.uk Disabled Assistance contact [speech] or [textphone service for the hard of hearing] Report non-emergency incidents or suspicious behaviour on the railway [trains, tracks, railway land] by calling the British Transport Police [BTP] on or text Edinburgh Airport Airport contacts or Edinburgh Airport, Edinburgh, EH12 9DN Edinburgh Airport Aircraft Noise Line