February Tourism, Hospitality and Leisure. HotelBenchmark Survey. Monthly Bulletin. India. Audit.Tax.Consulting.Corporate Finance.

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1 February 2005 Tourism, Hospitality and Leisure HotelBenchmark Survey Monthly Bulletin Audit.Tax.Consulting.Corporate Finance.

2 Monthly Bulletin Global hotel performance We see it clearly With over 6,500 contributing hotels, in over 400 key hotel markets across 140 countries on a monthly and annual basis, the HotelBenchmark Survey by Deloitte is undisputedly the market leader in global hotel performance data. The HotelBenchmark Survey contains the largest independent source of hotel performance data outside North America, offers unparalleled breath and depth of market coverage and provides rapid results that are accessible online at whenever you need them. We aim to release data back to the hotel industry as soon as possible - preliminary data is normally available 15 days after month end. Our unique dynamic reporting function enables you to run reports for any time period and in any currency. MarketShare Reports Helping you to stand out from the crowd. The MarketShare report is a powerful and unique management tool that enables hotels to track the performance of their properties against their direct competitors. At a glance you can see if your hotel is growing or losing MarketShare so you can adapt your strategy as appropriate. With the majority of international hotel companies subscribing to this service can you afford not to? Profitability Surveys - Profit and loss surveys are currently produced for both the German and London markets on a monthly basis, with the results available to contributors online. Our Annual Profitability Survey reports on the performance of over 40 cities across Asia Pacific, Europe and the Middle East providing the most extensive source of profitability data available. For further information on the HotelBenchmark service please contact: HotelBenchmark Tel: +44 (0) Tourism, Hospitality & Leisure Fax: +44 (0) Deloitte & Touche LLP hotelbenchmark@deloitte.co.uk Hill House, 1 Little New Street, London, EC4A 3TR Deloitte & Touche LLP. All rights reserved.

3 Monthly performance Currency: - Rupee Occupancy Average room rate RevPAR Daily available rooms Month (2/2005) Change Change Change % % - All Hotels % 5,290 4, % 4,385 3, % 11,632 10,480 By population - Primary cities % 5,814 4, % 4,895 4, % 7,861 6,801 - Secondary cities % 4,002 3, % 3,476 2, % 2,743 2,712 - Regional cities % 4,663 4, % 2,911 1, % 1, By Size of Hotel - over 250 rooms % 6,208 5, % 5,341 4, % 4,983 4,463 - between 100 and 250 rooms % 4,809 3, % 4,095 3, % 4,507 3,968 - under 100 rooms % 3,909 3, % 2,769 2, % 2,142 2,049 By Star Rating - 5 star deluxe % 6,204 5, % 5,318 4, % 7,488 6,927-5 star % 4,196 3, % 3,552 2, % 1,903 1,792-3 star and 4 star % 2,335 1, % 1,739 1, % 1,780 1,726 By Market Area - Resort destinations % 3,912 3, % 3,018 2, % 1,510 1,420 - Gateway cities % 6,303 5, % 5,401 4, % 5,496 4,482 - Golden Triangle % 5,929 4, % 5,404 4, % 3,161 2,930 North % 6,182 4, % 5,359 3, % 3,321 3,061 South % 4,717 4, % 3,821 3, % 2,000 1,968 West % 5,557 4, % 4,618 3, % 4,533 3,721 By City Chennai % 3,475 3, % 2,835 2, % Delhi % 6,733 5, % 6,335 4, % 2,042 1,792 Kolkata % 3,264 3, % 2,458 2, % Mumbai % 6,007 5, % 4,849 4, % 3,454 2,690 NOTES Population breakdowns: Primary cities have more than 10 million people, Secondary have between 1 and 10 million people, and Regional have below 1 million people. Star ratings are based on those listed with the FHRAI. Where no star issued, hotel is placed at similar level to those with official star ratings. Resort Destinations are both beach and hill station locations (namely in Cochin, Juha Beach, Goa, Gopalpur-on-Sea, Manali, Ooty, Pondicherry, Shimla, Trivandrum) Gateway Cities includes hotels in Delhi and Mumbai. Golden Triangle includes hotels in Delhi, Agra and Jaipur. North includes the following states/territories: Chandigarh, Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan. South includes the following states/territories: Andhra Pradesh, Karnataka, Kerala, Pondicherry, Tamil Nadu. West includes the following states/territories: Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Maharashtra. Contributing hotels include both independent and group operated units and the sample is typically representative of quality hotel supply. To ensure direct comparability of results, only hotels that have been able to provide two full ye of trading data have been included in this survey. The exception however, is that new hotel openings are included in the resu This report contains proprietary information of Deloitte & Touche LLP, and no part may be reproduced or transmitted, in any form or by any means without the express written consent of Deloitte. All requests to reproduce t information must be addressed to HotelBenchmark@deloitte.co.uk. If approved, any reproduction of this report, in whole or part, must be attributed to the 'HotelBenchmark Survey Deloitte' with a copyright to Deloitte & Touche LLP, as failure to do so may result in legal actio Whilst every effort has been made to ensure the accuracy of the information contained in this report, this cannot be guaranteed and neither Deloitte nor any related entity shall have any liability to any person or entity w relies on the information contained in this report. Any such reliance is solely at the user's ris Deloitte & Touche LLP All rights reserved.

4 Year to date performance Currency: - Rupee Occupancy Average room rate RevPAR Daily available rooms Year To Date (1/2005-2/2005) Change Change Change % % - All Hotels % 5,250 4, % 4,220 3, % 11,694 10,445 By population - Primary cities % 5,684 4, % 4,658 3, % 7,861 6,807 - Secondary cities % 4,162 3, % 3,472 2, % 2,743 2,673 - Regional cities % 4,743 3, % 2,839 1, % 1, By Size of Hotel - over 250 rooms % 6,102 5, % 5,125 4, % 4,983 4,457 - between 100 and 250 rooms % 4,792 3, % 3,924 3, % 4,507 3,939 - under 100 rooms % 3,967 3, % 2,724 2, % 2,156 2,049 By Star Rating - 5 star deluxe % 6,123 5, % 5,125 4, % 7,488 6,899-5 star % 4,160 3, % 3,358 2, % 1,903 1,791-3 star and 4 star % 2,377 1, % 1,707 1, % 1,783 1,720 By Market Area - Resort destinations % 4,179 3, % 3,180 2, % 1,513 1,396 - Gateway cities % 6,143 5, % 5,119 4, % 5,496 4,476 - Golden Triangle % 5,732 4, % 4,872 3, % 3,161 2,918 North % 6,003 4, % 4,832 3, % 3,338 3,049 South % 4,629 3, % 3,565 3, % 1,999 1,967 West % 5,606 4, % 4,666 3, % 4,533 3,687 By City Chennai % 3,454 3, % 2,700 2, % Delhi % 6,405 4, % 5,578 4, % 2,042 1,792 Kolkata % 3,415 3, % 2,674 2, % Mumbai % 5,977 5, % 4,847 4, % 3,454 2,684 NOTES Population breakdowns: Primary cities have more than 10 million people, Secondary have between 1 and 10 million people, and Regional have below 1 million people. Star ratings are based on those listed with the FHRAI. Where no star issued, hotel is placed at similar level to those with official star ratings. Resort Destinations are both beach and hill station locations (namely in Cochin, Juha Beach, Goa, Gopalpur-on-Sea, Manali, Ooty, Pondicherry, Shimla, Trivandrum) Gateway Cities includes hotels in Delhi and Mumbai. Golden Triangle includes hotels in Delhi, Agra and Jaipur. North includes the following states/territories: Chandigarh, Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan. South includes the following states/territories: Andhra Pradesh, Karnataka, Kerala, Pondicherry, Tamil Nadu. West includes the following states/territories: Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Maharashtra. Contributing hotels include both independent and group operated units and the sample is typically representative of quality hotel supply. To ensure direct comparability of results, only hotels that have been able to provide two full ye of trading data have been included in this survey. The exception however, is that new hotel openings are included in the resu This report contains proprietary information of Deloitte & Touche LLP, and no part may be reproduced or transmitted, in any form or by any means without the express written consent of Deloitte. All requests to reproduce t information must be addressed to HotelBenchmark@deloitte.co.uk. If approved, any reproduction of this report, in whole or part, must be attributed to the 'HotelBenchmark Survey Deloitte' with a copyright to Deloitte & Touche LLP, as failure to do so may result in legal actio Whilst every effort has been made to ensure the accuracy of the information contained in this report, this cannot be guaranteed and neither Deloitte nor any related entity shall have any liability to any person or entity w relies on the information contained in this report. Any such reliance is solely at the user's ris Deloitte & Touche LLP All rights reserved.

5 Monthly performance Currency: USA - Dollar Occupancy Average room rate RevPAR Daily available rooms Month (2/2005) Change Change Change % % - All Hotels % % % 11,632 10,480 By population - Primary cities % % % 7,861 6,801 - Secondary cities % % % 2,743 2,712 - Regional cities % % % 1, By Size of Hotel - over 250 rooms % % % 4,983 4,463 - between 100 and 250 rooms % % % 4,507 3,968 - under 100 rooms % % % 2,142 2,049 By Star Rating - 5 star deluxe % % % 7,488 6,927-5 star % % % 1,903 1,792-3 star and 4 star % % % 1,780 1,726 By Market Area - Resort destinations % % % 1,510 1,420 - Gateway cities % % % 5,496 4,482 - Golden Triangle % % % 3,161 2,930 North % % % 3,321 3,061 South % % % 2,000 1,968 West % % % 4,533 3,721 By City Chennai % % % Delhi % % % 2,042 1,792 Kolkata % % % Mumbai % % % 3,454 2,690 NOTES Population breakdowns: Primary cities have more than 10 million people, Secondary have between 1 and 10 million people, and Regional have below 1 million people. Star ratings are based on those listed with the FHRAI. Where no star issued, hotel is placed at similar level to those with official star ratings. Resort Destinations are both beach and hill station locations (namely in Cochin, Juha Beach, Goa, Gopalpur-on-Sea, Manali, Ooty, Pondicherry, Shimla, Trivandrum) Gateway Cities includes hotels in Delhi and Mumbai. Golden Triangle includes hotels in Delhi, Agra and Jaipur. North includes the following states/territories: Chandigarh, Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan. South includes the following states/territories: Andhra Pradesh, Karnataka, Kerala, Pondicherry, Tamil Nadu. West includes the following states/territories: Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Maharashtra. Contributing hotels include both independent and group operated units and the sample is typically representative of quality hotel supply. To ensure direct comparability of results, only hotels that have been able to provide two full ye of trading data have been included in this survey. The exception however, is that new hotel openings are included in the resu This report contains proprietary information of Deloitte & Touche LLP, and no part may be reproduced or transmitted, in any form or by any means without the express written consent of Deloitte. All requests to reproduce t information must be addressed to HotelBenchmark@deloitte.co.uk. If approved, any reproduction of this report, in whole or part, must be attributed to the 'HotelBenchmark Survey Deloitte' with a copyright to Deloitte & Touche LLP, as failure to do so may result in legal actio Whilst every effort has been made to ensure the accuracy of the information contained in this report, this cannot be guaranteed and neither Deloitte nor any related entity shall have any liability to any person or entity w relies on the information contained in this report. Any such reliance is solely at the user's ris Deloitte & Touche LLP All rights reserved.

6 Year to date performance Currency: USA - Dollar Occupancy Average room rate RevPAR Daily available rooms Year To Date (1/2005-2/2005) Change Change Change % % - All Hotels % % % 11,694 10,445 By population - Primary cities % % % 7,861 6,807 - Secondary cities % % % 2,743 2,673 - Regional cities % % % 1, By Size of Hotel - over 250 rooms % % % 4,983 4,457 - between 100 and 250 rooms % % % 4,507 3,939 - under 100 rooms % % % 2,156 2,049 By Star Rating - 5 star deluxe % % % 7,488 6,899-5 star % % % 1,903 1,791-3 star and 4 star % % % 1,783 1,720 By Market Area - Resort destinations % % % 1,513 1,396 - Gateway cities % % % 5,496 4,476 - Golden Triangle % % % 3,161 2,918 North % % % 3,338 3,049 South % % % 1,999 1,967 West % % % 4,533 3,687 By City Chennai % % % Delhi % % % 2,042 1,792 Kolkata % % % Mumbai % % % 3,454 2,684 NOTES Population breakdowns: Primary cities have more than 10 million people, Secondary have between 1 and 10 million people, and Regional have below 1 million people. Star ratings are based on those listed with the FHRAI. Where no star issued, hotel is placed at similar level to those with official star ratings. Resort Destinations are both beach and hill station locations (namely in Cochin, Juha Beach, Goa, Gopalpur-on-Sea, Manali, Ooty, Pondicherry, Shimla, Trivandrum) Gateway Cities includes hotels in Delhi and Mumbai. Golden Triangle includes hotels in Delhi, Agra and Jaipur. North includes the following states/territories: Chandigarh, Delhi, Haryana, Himachal Pradesh, Jammu and Kashmir, Punjab, Rajasthan. South includes the following states/territories: Andhra Pradesh, Karnataka, Kerala, Pondicherry, Tamil Nadu. West includes the following states/territories: Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Maharashtra. Contributing hotels include both independent and group operated units and the sample is typically representative of quality hotel supply. To ensure direct comparability of results, only hotels that have been able to provide two full ye of trading data have been included in this survey. The exception however, is that new hotel openings are included in the resu This report contains proprietary information of Deloitte & Touche LLP, and no part may be reproduced or transmitted, in any form or by any means without the express written consent of Deloitte. All requests to reproduce t information must be addressed to HotelBenchmark@deloitte.co.uk. If approved, any reproduction of this report, in whole or part, must be attributed to the 'HotelBenchmark Survey Deloitte' with a copyright to Deloitte & Touche LLP, as failure to do so may result in legal actio Whilst every effort has been made to ensure the accuracy of the information contained in this report, this cannot be guaranteed and neither Deloitte nor any related entity shall have any liability to any person or entity w relies on the information contained in this report. Any such reliance is solely at the user's ris Deloitte & Touche LLP All rights reserved.

7 = däçä~ä=åçîéê~öé=çñ=üçíéä=ééêñçêã~ååé= HotelBenchmark Survey Pre-defined markets tracked in the 18 editions of the HotelBenchmark Survey United Kingdom London Benelux Nordic Germany Italy Paris EUROPE China Spain MIDDLE EAST & AFRICA Qatar ASIA PACIFIC CENTRAL & SOUTH AMERICA Southern Africa Australia New Zealand ^ëá~=m~åáñáå=oéöáçå= pìééçêíéç=äó=åçìåíêó=ëìêîéóë=ñçê=^ìëíê~äá~i=`üáå~i=fåçá~=~åç=kéï=wé~ä~åç Asia Pacific Asia Pacific Regional Total China China All Hotels Australia Australia All Hotels New Zealand New Zealand All Hotels Auckland Bali Bangkok Beijing Guam Hanoi Ho Chi Minh City Hong Kong Jakarta Kuala Lumpur Manila Manila - Bay Manila - Makati Melbourne Central Mumbai Osaka Penang Phuket Seoul Shanghai Singapore Singapore - Marina Square Singapore - Orchard Road South Pacific Islands Surabaya Sydney Central Taipei Tokyo Yangon China Primary cities China Secondary cities China Regional cities Central China Region Northeast China Region Southeast China Region Guangdong Province Jiangsu Province Liaoning Province Beijing Beijing - East Beijing - Central Beijing <500 rooms Beijing > 500 rooms Hong Kong SAR Hong Kong Island Hong Kong - Kowloon Hong Kong - under 500 rooms Hong Kong - over 500 rooms Macau SAR Nanjing Shanghai Shanghai - Pudong Shanghai - Puxi Shanghai - under 500 rooms Shanghai - over 500 rooms Shenyang Xian Gold Coast Northern Territory Regional NSW Tropical North Queensland Adelaide Brisbane Cairns Canberra Hobart Melbourne Melbourne Central Melbourne CBD Melbourne CBD Fringe Perth Sydney Sydney Central Sydney CBD Sydney CBD Fringe Sydney Outer Sydney North Sydney West Sydney Airport/South Sydney AARR <AUD$150 Sydney AARR AUD$150-$200 Sydney AARR >AUD$200 Sydney < 100 rooms Sydney rooms Sydney > 300 rooms New Zealand <150 rooms New Zealand >150 rooms New Zealand AARR >NZ$100 New Zealand AARR <NZ$100 North Island South Island Auckland Christchurch Queenstown Rotorua Wellington All hotels Primary cities Secondary cities Tertiary cities <100 rooms rooms >250 rooms 5 star deluxe hotels 5 star hotels 3 & 4 star hotels Resort destinations Gateway cities Golden Triangle North South West Chennai Delhi Kolkata Mumbai 2005 Deloitte & Touche LLP. All rights reserved. ïïïkeçíéä_éååüã~êâkåçã

8 = bìêçéé=oéöáçå= pìééçêíéç=äó=ëìêîéóë=ñçê=_éåéäìñi=déêã~åói=m~êáëi=fí~äói=içåççåi=kçêçáå=`çìåíêáéëi=pé~áå=~åç=råáíéç=háåöççã= Europe Europe All Hotels Germany Germany All Hotels Italy Italy All Hotels United Kingdom United Kingdom All Hotels Amsterdam Amsterdam - Schiphol Athens Barcelona Berlin Bratislava Brussels Budapest Copenhagen Cote d'azur Cyprus Dublin Eilat Frankfurt Geneva Gothenburg Helsinki Istanbul Jerusalem Lisbon Luxembourg London Madrid Malta Milan Moscow Oulu Paris Paris Charles de Gaulle Prague Reykjavík Riga Rome Salzburg Stockholm Tel Aviv Vienna Warsaw Zurich Benelux Benelux All Hotels Benelux > 150 rooms Benelux rooms Benelux < 100 rooms Belgium All Hotels Antwerp Brussels Brussels AARR < 100 Euros Brussels AARR > 100 Brussels Zaventum Ghent Luxembourg Netherlands All Hotels Netherlands - Primary cities Netherlands - Secondary cities Netherlands - North West Netherlands - Central Netherlands - South West Netherlands - South East Amsterdam Amsterdam AARR > 150 Amsterdam AARR Amsterdam AARR < 100 Amsterdam - Schiphol The Hague Rotterdam Germany - Primary Cities Germany - Secondary Cities Germany - Tertiary Cities Germany - Airport Hotels Germany AARR > 100 Germany AARR Germany AARR < 50 Germany > 250 rooms Germany rooms Germany rooms Germany rooms Germany < 100 rooms Baden Wurttemberg* Bayern* Hessen* Niedersachsen* Nordrhein Westfalen* * also available excluding primary cities Berlin Berlin AARR > 75 Berlin AARR < 75 Bremen Dortmund Dresden Düsseldorf Essen Frankfurt Frankfurt Umgebung Freiburg im Breisgau Hamburg Hannover Heidelberg Kassel Köln Leipzig Lubeck Mannheim München München Airport Nürnberg Rostock Stuttgart Wiesbaden Paris Ile-de-France Greater Paris City of Paris Outer Paris Ile-de-France (excluding Greater Paris) Greater Paris 4 star Greater Paris 4 star LUXE Greater Paris AARR> 200 Greater Paris AARR Greater Paris >200 rooms Greater Paris rooms Paris Town Centre Paris Right bank Paris Left bank Champs Elysees/St Honore Louvre/Opera/Le Marais La Defense/Neuilly Roissy/Charles de Gaulle Orly Italy Primary Cites Italy Secondary Cities Italy Resort and Regional Italy AARR > 200 Italy AARR Italy AARR < 100 Italy > 200 rooms Italy rooms Italy < 100 rooms Bologna Florence Milan Milan AARR > 150 Milan AARR Milan AARR < 100 Rome Rome AARR > 200 Rome AARR Rome AARR < 100 Turin Venice Nordic Countries Nordic All hotels Copenhagen Helsinki Oulu Reykjavik Reykjavik 3 star Reykjavik 4 star Bergen Olso Gothenburg Malmo Stockholm Spain Spain All hotels Primary cities Secondary cities Tertiary cities Central Spain Region East Spain Region North Spain Region South Spain Region West Spain Region Spanish Islands Barcelona Bilboa Madrid Seville Valencia Zaragoza Alicante Balearic Islands Canary Islands Costa Blanca Costa del Sol Mallorca Regional UK Country house hotel with golf Country house hotel without golf UK AARR < 50 UK AARR UK AARR > 75 UK < 100 rooms UK rooms UK > 150 rooms England (excluding London) Scotland Wales Berkshire Cheshire Essex Greater Manchester Hampshire Hertfordshire Lancashire M2/M20 Corridor M4 Corridor Merseyside Somerset and Avon Warwickshire West Midlands Aberdeen Belfast Birmingham Bournemouth Brighton Bristol Cardiff Edinburgh Glasgow Gatwick Heathrow Leeds Liverpool London Manchester Newcastle Nottingham Reading Sheffield Swindon York London Central London Outer London Townhouse/Boutique hotels AARR > 200 AARR AARR AARR AARR < 80 AARR < 80 and > 400 rooms AARR < 80 and < 400 rooms Rooms > 500 Rooms Rooms Deloitte & Touche LLP. All rights reserved. ïïïkeçíéä_éååüã~êâkåçã= =

9 jáççäé=b~ëí=~åç=^ñêáå~=oéöáçå= pìééçêíéç=äó=åçìåíêó=ëìêîéóë=ñçê=pçìíüéêå=^ñêáå~=~åç=n~í~ê= = Middle East and Africa Southern Africa = Middle East Regional Total Southern Africa All hotels Qatar Qatar All Hotels Provincial Saudi Arabia Red Sea resorts UAE Regional Abu Dhabi Alexandria Amman Beirut Cairo Cairo - City Centre Cairo - Heliopolis Cairo - Pyramids Casablanca Damascus Doha Dubai Dubai - City Centre Dubai - Jumeirah Beach Hurghada Jeddah Kuwait City Luxor Makkah Manama Muscat Nairobi Riyadh Sharm El-Sheikh Grade 5 - All Hotels Grade 4 - All Hotels Grade 3 - All Hotels Primary Cities - All Hotels Primary Cities - Grade 4 Primary Cities - Grade 3 Secondary & tertiary cities All Hotels Eastern Cape Free State Gauteng Kwazulu-Natal Mpumulanga Western Cape Greater Cape Town Greater Cape Town - Grade 5 Greater Cape Town - Grade 4 Greater Cape Town - Grade 3 Cape Town Central Cape Town CBD, Foreshore & Waterfront Cape Town Outer Greater Durban Greater Durban - Grade 4 Greater Durban - Grade 3 Durban Central Greater Johannesburg Greater Johannesburg - Grade 5 Greater Johannesburg - Grade 4 Greater Johannesburg - Grade 3 Sandton CBD Johannesburg Outer Johannesburg International Airport Greater Pretoria Qatar - Grade 5 Qatar - Grade 4 Qatar - Grade 3 Qatar - Over 200 rooms Qatar - Under 200 rooms Maputo `Éåíê~ä=~åÇ=pçìíÜ=^ãÉêáÅ~=oÉÖáçå= Bogotá Guatemala City Quito Santiago Buenos Aires Lima Rio de Janeiro Sao Paulo Caracas Panama City San Jose ^åç=íüéêé=áë=ãçêéá In addition to the markets we report on each month, we also have data on a whole host of other markets. So if you can t find what you are looking for please contact us, simply call or HotelBenchmark@deloitte.co.uk to find out how we can help you. ïïïkeçíéä_éååüã~êâkåçã= = 2005 Deloitte & Touche LLP. All rights reserved.

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