EDITO RIAL. Tomorrow is already here

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2 EDITO RIAL «Adrien and myself are honored to be at the head of the ECS Group. It is a wonderful opportunity to lead 1,000 people on their way to achieving the highest in performance, facing great challenges and going beyond personal limits. For more than 20 years, we have been working tirelessly to offer our principals and customers forwarders with competitive services of the highest quality. For 20 years we have travelled the world meeting individuals, completing studies and seeking out ideas to help us to meet each and every one of your expectations. Adrien and I can count on a constant supply of energy and resources, fuelled by the most precious of all qualities: will-power. In the field, travelling, manning the phones or aboard planes; in Paris, Dubai, Miami, Singapore or Abidjan, all of our staff have this will to succeed and to be a part of a group that is constantly expanding. And it is this will to go further, cross frontiers and push back the limits which has driven me to seal our relationship with our GSA partner, AVS Group. Based in over 10 countries throughout Asia, AVS and its hundred or so staff have joined the ranks of ECS and will contribute to making our Group into an entity that can provide a dedicated and expert service throughout the globe. Adrien and I are proud of these men and women with whom we share such a common vision of a world of challenge, respect and innovation. Together we will progress to ensure the corporate success of our clients. Driven by new technology and the knowledge whether our industry will be «e» or not, we will strive to support your transition into the e-world with serenity.» Tomorrow is already here Bertrand SCHMOLL, Chairman 2

3 OUR NETWORK ECS OFFICES ECS PARTNERSHIP Being a key player on the ground will allow us to provide our partners with the right strategic approach. Our Forwarders portfolio is the strongest and the most diversif ied 3

4 EUROPE ASIA AMERICA LATIN AMERICA AUSTRIA VIENNA BELGIUM BRUSSELS BULGARIA SOFIA CZECH REPUBLIC PRAGUE DENMARK COPENHAGEN FINLAND HELSINKI FRANCE PARIS LYON MARSEILLE NANTES GERMANY FRANKFURT DUSSELDORF MUNICH HAMBURG BERLIN HUNGARY BUDAPEST IRELAND DUBLIN HOLLAND AMSTERDAM NORWAY OSLO POLAND WARSAW CRACOW ROMANIA BUCHAREST SLOVAKIA BRATISLAVA SPAIN MADRID BARCELONA VALENCIA ALICANTE ZARAGOZA BILBAO SWEDEN STOCKHOLM SWITZERLAND ZURICH GENEVA TURKEY ISTANBUL UKRAINE KIEV CAMBODIA PHNOM PENH CHINA SHANGHAI BEIJING HONG KONG HONG KONG INDIA DELHI MUMBAI CHENNAI HYDERABAD BENGALORE TRIVABDRUM COCHIN AHMEDDABAD COIMBATORE LUCKNOW CALICUT INDONESIA JAKARTA SURABAYA MALAYSIA KUALA LUMPUR PENANG MYANMAR YANGON PHILIPPINE CEBU MANILA SINGAPORE SINGAPORE TAIWAN TAIPEI THAILAND BANGKOK UAE DUBAI VIETNAM DANANG HO CHI MINH HANOI CANADA VANCOUVER MONTREAL TORONTO CALGARY EDMONTON DOMINICAN REPUBLIC SANTO DOMINGO FRENCH WEST INDIES GUADELOUPE MARTINIQUE UNITED STATES ATLANTA CHICAGO LOS ANGELES WASHINGTON MIAMI NEW YORK SAN FRANSISCO BRAZIL SÃO PAULO CHILE SANTIAGO COLOMBIA BOGOTÁ EQUADOR QUITO MEXICO MEXICO CITY PERU LIMA AFRICA LA RÉUNION SAINT DENIS MALI BAMAKO NIGER NIAMEY ITALY MILAN ROMA FLORENCE VENICE UNITED KINGDOM LONDON MANCHESTER 4

5 5 OUR NETWORK In Europe AUSTRIA VIENNA BELGIUM BRUSSELS BULGARIA SOFIA CZECH REPUBLIC PRAGUE DENMARK COPENHAGEN FINLAND HELSINKI FRANCE LYON MARSEILLE NANTES PARIS GERMANY BERLIN DUSSELDORF FRANKFURT HAMBURG MUNICH HUNGARY BUDAPEST IRELAND DUBLIN ITALY FLORENCE MILAN ROMA VENICE HOLLAND AMSTERDAM NORWAY OSLO POLAND WARSAW CRACOW ROMANIA BUCHAREST SLOVAKIA BRATISLAVA SPAIN ALICANTE BARCELONA BILBAO MADRID VALENCIA ZARAGOZA SWEDEN STOCKHOLM SWITZERLAND GENEVA ZURICH TURKEY ISTANBUL UKRAINE KIEV UNITED KINGDOM LONDON MANCHESTER MARSEILLE PARIS LYON NANTES HELSINKI COPENHAGEN VIENNA BRUSSELS SOFIA PRAGUE BERLIN MUNICH FRANKFURT DUSSELDORF HAMBURG BUDAPEST DUBLIN MILAN ROME FLORENCE VENICE LONDON MANCHESTER KIEV ISTANBUL ZURICH GENEVA STOCKHOLM MADRID BARCELONA VALENCIA ALICANTE ZARAGOZA BILBAO BRATISLAVA BUCHAREST WARSAW CRACOW OSLO AMSTERDAM

6 OUR NETWORK In America CANADA CALGARY EDMONTON MONTREAL TORONTO VANCOUVER DOMINICAN REPUBLIC SANTO DOMINGO FRENCH WEST INDIES FORT DE FRANCE POINT-À-PITRE UNITED STATES ATLANTA BOSTON CHICAGO LOS ANGELES MIAMI NEW YORK SAN FRANCISCO WASHINGTON BRAZIL SAO PAULO CHILE SANTIAGO COLOMBIA BOGOTÁ EQUADOR QUITO MEXICO GUADALAJARA MEXICO CITY PERU LIMA 6

7 OUR NETWORK in asia CAMBODIA PHNOM PENH CHINA BEIJING SHANGHAI HONG KONG HONG KONG INDIA AHMEDDABAD BENGALORE CALICUT CHENNAI COCHIN COIMBATORE DELHI HYDERABAD LUCKNOW MUMBAI TRIVANDRUM INDONESIA DENPASAR JAKARTA MEDAN SURABAYA MYANMAR YANGON PHILIPPINE CEBU MANILA SINGAPORE SINGAPORE TAIWAN TAIPEI THAILAND BANGKOK UAE DUBAI VIETNAM DA NANG HANOI HO CHI MINH MALAYSIA KUALA LUMPUR PENANG 7

8 WHO WE ARE OUR HISTORY The first day of the rest of our life It takes years to build up trust It will take you a second to be part of it Invisible Force Visible Results The future is created by what you do today We are tomorrow A number of intrepid freight companies decide to unite to constitute the first ever GSA group in Europe and the USA. Partners combine into a group and the network becomes solidly and durably implanted. Expertise is our common strength, will-power our drive and performance our DNA. More partners, the establishment of an airline (NAC) and the consolidation of our shareholding structure intensify our ability to diversify. ECS develops its Total Cargo Management service offer. ECS recruits new skills and conquers new territories in emerging markets. The network becomes more complete and the group s subsidiaries are all able to offer a tailor-made GSSA service. More than 830 members of staff and the integration of a 12th brand to make ECS the world leader in GSSA. ECS establishes its Innovation laboratory to provide its clients with a unique service offer with added 3.0 value. AVS Group join ECS. 100 additional brains to support the transition people to implement the new GSSA era. After years of preparation, we are ready for tomorrow today, ECS Group 3.0 is no longer virtual. ECS s Brands: Globe air cargo, Aero Cargo, Gen Air, Efis Air ECS s Brands: Global Service Handling ECS s Brands: Nordic GSA, Universal GSA ECS s Brands: ATC, ADP, Air Log ECS s Brands: HWF ECS s Brands: AVS, Exp-air Cargo, Wings 8

9 OUR MISSION Reinvent GSSA. Break down the accepted codes and barriers. Innovation can no longer support the strangleholds of yesterday s world. Today, our aim is to provide the performance of tomorrow. You are the future and we are the transition. OUR VALUES COMMITMENT TRUST TRANSPARENCY TRACEABILITY FINANCIAL ENVIRONMENT Our Shareholders 94 % Alpha 6 % Management Financial partners

10 10 OUR the ECS group offers the air cargo industry worldwide knowledge OFFER and experience with a complete cargo outsourcing solution. GSA To maximize cargo revenue, while turning fixed costs into variable costs CARGO SUPPORT MANAGEMENT «A bespoke service»: adaptability, focus on specific needs to bring unique and advanced commercial advantages to your product E-TECHNOLOGY MANAGEMENT To gain time & visibility, save money, improve reliability and accuracy, remove trade barriers and make our business much more sustainable TOTAL CARGO MANAGEMENT SOLUTIONS Encompassing all of the stages of the cargo process to offer a total end-to-end solution to principals. CHARTER OPERATIONS & BROKERAGE To forwarders, to airlines and to provide the missing link for route creation HANDLING To benefit from optimized costs, high-quality service, strict security, mutual interest between sales actions and the operational treatment of airline traffic.

11 NEW TECHNOLOGIES Principal s direct access to our Business Intelligency A LA CARTE IT SOLUTIONS & OUTSOURCING CARGO VISION FULL E-CAPABILITIES Cargovision System is a complete tool facilitating the management of all aspects of airline freight: Sales & reservations Handling: Import and export procedures Accounting: All receivable duties Management: Air waybill stocks, documentation, sales area, system accounts and users Cargovision System offers 5 interfaced modules, adapted to all facets of air cargo sales, management and handling: Network Administration Reservations Sales & Business Intelligence Warehouse Operations Receivable Accounting 11

12 Because we don t have a standard client. We offer individual solutions as unique as you are. Just talk to us about how we can customize services that suit you. ecsgroup.aero Leading is a commitment