Vol. 05 Iss. 03. Sustainable Development: A constant at GVK Airports

Transcription

1 Vol. 05 Iss. 03 Sustainable Development: A constant at GVK Airports Oct-Dec 2016 Main Feature - Sustainable Development : A constant at GVK Airports Special Focus: GVK KIAB witnesses a blistering growth

2 EDITOR SPEAK Dear colleagues, The New Year has begun with a lot of freshness and optimism. It brings with it a chance to do things differently and with more attention to purpose. As an infrastructure conglomerate, one of our prime responsibilities is to balance business requirement with sustainable development. Reaching out to the communities in the regions we operate has always been integral to our corporate social responsibility. Our cover story this issue, talks about the various sustainability initiatives undertaken at GVK s Chhatrapati Shivaji International Airport, Mumbai and the Kempegowda International Airport, Bengaluru that have helped us achieve a sustainable business growth. In 2016, GVK KIAB recorded the highest growth in passenger and cargo traffic in India during the period January-September. The airport clocked two million passengers in a single month at the end of November - the first since AOD. This stands as a testimony to GVK KIAB s continuous efforts towards enhancing the travel experience for its passengers. The year 2016 also ended on a high note for GVK CSIA as the integrated Terminal 2 was named the Best Landmark Project of the Year. Also, the GVK Lounge at CSIA bagged the World s Leading First Class Airport Lounge Award at the World Travel Awards 2016 for the second successive year. Read on to learn more about the various awards that enhance GVK CSIA s stature of being the ultimate hallmark of quality and customer experience. Our Special Feature brings to you some excerpts from an exclusive interview of Mr Krishnam Raju, Director- GVK EMRI with E-Gov, Asia s first magazine on e-governance. Flip through for some insights on the various initiatives undertaken by GVK EMRI in the state of Uttar Pradesh. We received an overwhelming response for the special Joy of Sharing contest that was launched during Diwali. It is quite heartening to note how our associates went out of their way to help the needy and brought smiles on their faces. Glimpses of Christmas as well as New Year celebrations from across the locations have added a lot of colour to this festive issue of our magazine. We would like to thank you for your support in the form of feedback, contributions and participation in various contests that are launched from time to time. Your wonderful and enthusiastic responses to our various communications further motivate us to bring out more interesting issues of our publications. With new plans and new resolutions, we wish you good luck and hope we all have a fantastic year ahead!! Happy Reading!! Ram Mankekar Corporate Communications COMMUNICATION CHAMPIONS PVSS Kumar - Jegurupadu CCPP P: E: kumarpvss@gvk.com Pradeep Kumar R - Gautami CCPP P: E: pradeep.r@gvk.com Maninder Singh - Goindwal Sahib TPP P: E: maninder.singh@gvk.com Dinesh Kumar Sharma - Shrinagar HEP P: E: dinesh.sharma@gvk.com Darren Yeates - GVK Australia P: E: mail@gvkresources.com Tanmay Shringarpure - GVK CSIA P: E: tanmay.shringarpure@gvk.com Saroj Maria Joseph - GVK KIAB P: E: saroj.m@bialairport.com Kenneth R. Guldbjerg - GVK Indonesia E: krg@ap1sbu.com Shankar Chelluri - GVK BIO P: E: shankar.chelluri@gvkbio.com Sachin Nirgun - GVK ONE P: E: sachin.nirgun@gvk.com Ravi Soni - Jaipur-Kishangarh Expressway Project P: E: hradmin.jpr@gvk.com Y. Bhaskar Rao - Deoli-Kota Expressway Project P: E: bhaskar.rao@gvk.com Ramu Vemulapally - Taj Krishna P: E: ramu.vemulapally@tajhotels.com Murthy Hansi - Vivanta by Taj P: E: murthy.hansi@tajhotels.com Selvam. T - Taj Club House P: E: selvam.thavamani@tajhotels.com Srinivas Indukuri - Taj Deccan P: E: srinivas.indukuri@tajhotels.com Resham Gupta - Taj Banjara P: E: resham.gupta@tajhotels.com Raghuram Varma M - GVK EMRI P: E: raghuramvarma_m@emri.in Ram Mohan S.V - GVK Corporate Office P: E: rammohan@gvk.com Please send your contributions / feedback to corpcomm@gvk.com Oct-Dec 2016

3 04 MAIN FEATURE 08 SPECIAL FOCUS Sustainable Development : A constant at GVK Airports GVK KIAB witnesses a blistering growth RECOGNITIONS. EVENTS. UPDATES. SHOWCASE MIAL launches New Export Heavy and Bonded Cargo Terminal MIAL wins Air Cargo Terminal award CONTENTS 26 WORK. FUN. FAMILY Celebrations at AP1 GVK BALI International Airport 53 Mr Vishnu Jha, GVK Indonesia certified as an International Airport Professional EMPLOYEES CONTRIBUTION OCT-DEC 2016

4 Sustainable Development : MAIN FEATURE 4 A s an infrastructure organization, GVK remains committed to improve the quality of life of the communities it caters to, thus adding to the overall economic and social progress of the nation. Sustainability has always remained the nucleus of GVK s commercial success stories. Besides providing optimum services to the travellers, as global airport developers, GVK has always endeavoured to provide the highest level of offerings to all stakeholders and ensures the long-term well-being of the community and the environment that it serves. GVK was the first to implement sustainability initiatives in India s airports sector, thanks mainly to the vision of Mr G V Sanjay Reddy. It was his firm intent and passion for setting newer global benchmarks, that has propelled this drive at both our Mumbai and Bengaluru airports. The integrated Terminal 2 at GVK CSIA is an iconic landmark for Mumbai as well as the entire country. Despite being one of the most constrained airports, it is not only designed to be a benchmark in design and architecture but is also one of the greenest airports in the country. MIAL is working towards turning the airport carbon neutral by the end of 2017, by using every inch of space that it has, to generate renewable energy. A mesh of solar panels is being created to use the part of the Mithi river that flows through the airport as real estate to generate 600 KW of energy. Amid landings and takeoffs of hundreds of flights every day, MIAL has been able to create space for 2 MW of solar panels atop old terminals and aims to cross 7 MW capacity generation within the next two years. The installation of LED lights at the terminals instead of the incandescent bulbs has also significantly reduced the overall energy consumption. MIAL has also ensured that only CNG or battery-operated vehicles are used for baggage handling instead of the diesel run vehicles. GVK CSIA s in-house waste disposal facility helps convert organic food waste into compost which is then used to cater to the airport s green cover. Around one million tonne of food waste is generated daily at the airport which is Dr GVK Reddy at Arrivals Corridor T2, GVK CSIA Oct-Dec 2016

5 A constant at GVK Airports MAIN FEATURE 5 OCT-DEC 2016

6 MAIN FEATURE 6 Security Hold Area at Domestic Departure of T2 processed under five stages and converted to manure. This helps cater to 77,000 plants of over 100 GVK was the first to implement sustainability initiatives in India s airports sector, thanks mainly to the vision of Mr G V Sanjay Reddy... species that are spread across the terminal passages, car parks, food courts and runways, spanning an area of 90, 000 sq.m. A waste water recycling plant has also been set up at the airport that helps convert waste water to East-side escalator from Check-in to Domestic Departures drinking water. In addition to the continuous monitoring system, various environmental parameters are measured and reported by CSIA. MIAL has also hired the services of MoEF authorized laboratory to carry out periodic environmental sampling of ambient air quality, ambient noise levels, wastewater quality, storm water, DG set emissions etc. Such significant measures have earned GVK CSIA the prestigious LEED (Leadership in Energy and Environmental Design) certification. To enhance green area coverage in the airport vicinity, MIAL has been partnering with Sanjay Gandhi National Park for over four years and has continuously contributed towards environmental protection and sustainability of the bio diversity at the national park. GVK CSIA has also undertaken several initiatives and projects aimed at primary education, health care and women empowerment to engage with the communities. G T2 Arrival VK KIAB was designed to ensure that Bengaluru not only gets an airport that is world-class in terms of service and efficiency, but also ensures the long-term well-being of the environment and the community around it. As a responsible entity, GVK KIAB shoulders the responsibility for carbon emission at the airport and continuously strives to reduce the impact wherever it can. It became the first airport in the country to migrate operations of its ground vehicles to Biofuel. The airport also runs battery-operated vehicles at the airside. The street lights in the airport vicinity are powered by solar panels. GVK KIAB has achieved Airport Carbon Accreditation certification to Level 3 Optimisation and the Terminal is LEED gold certified. The airport has adopted best practices on various green initiatives for the airport i.e. rain water harvesting projects, water conservation projects, energy conservation projects, solid waste management projects, renewable Oct-Dec 2016

7 energy projects, green belt and a decentralized automatic With sustainability at the helm of development and housekeeping etc. irrigation system. GVK KIAB has all its initiatives, GVK looks forward Another extension of the airport s also undertaken significant steps to newer opportunities to lead the green footprint includes the 100 to ensure pristine air quality industry with a strong focus on the acres of landscape that it is that is matched with highest customers, a culture of innovation surrounded with. With 135 distinct environmental standards. and building upon its people s varieties of trees and plants, GVK KIAB flaunts a spectacular landscape. The landscape design is based on Bengaluru s reputation as the Garden City and the rich heritage culture of Karnataka that has enhanced passenger experience. The airport strongly endorses the use of eco bags with all food and beverage outlets as well as retail concessionaires offering cloth or paper bags in place of plastics, thus reinforcing its commitment to green living. Through this initiative, the airport elevated livelihood of capabilities. The airport has emphasized the thousands of women engaged with use of natural manure instead of Ubuntu at Work at rural locations chemical manure. The green cover across South India. GVK KIAB has has been carefully selected to cover plants and trees indigenous to the region. The airport in a garden is technologically progressive, with a well-equipped climate control green house for indoor plants, a five acre plant nursery, open space for warehousing facility sustained engagement with over 18 NGOs and schools in need within the airport vicinity. GVK KIAB continuously strives to improve the services, be proactive and reach out to the communities where it operates, to ensure a sustainable growth for all. Garden inside the Terminal at GVK KIAB MAIN FEATURE 7 Kerbside at GVK KIAB OCT-DEC 2016

8 GVK KIAB witnesses a blistering growth SPECIAL FOCUS 8 Oct-Dec 2016

9 The airport had a record breaking 2 million passengers travelling in November 2016 and an all-time monthly high of 2.15 million passengers in December 2016, the single highest traffic month for any airport in South India. G VK Kempegowda International Airport, Bengaluru recorded an impressive traffic growth during the year gone by. The airport clocked million passengers marking an overall traffic growth of 22.5%. Air Traffic Movements (ATMs) witnessed an increase of 19.9%, with the airport now connecting 45 airlines to 66 destinations in India and globally. On an average, 60,000 passengers travel through the airport every day. The year also saw the achievement of many new milestones. The airport had a record breaking 2 million passengers travelling in November 2016 and an all-time monthly high of 2.15 million passengers in December 2016, the single highest traffic month for any airport in South India. Earlier, in the year, GVK KIAB also reached the landmark milestone of welcoming its 100 millionth passenger in The consistent growth of air traffic is a clear reflection that GVK KIAB is an airport of choice for domestic and international travellers in South India. Statistics point to an expanding market, with growth in leisure travel. Traffic was on an upswing with positive growth in domestic and international passengers in 2016, with a percentage growth of 25.5% and 9.0% respectively. The total annual domestic passengers in 2016 were million while the total international passengers were 3.56 million. As the busiest airport in South India, GVK KIAB continues its position as the third largest in the country. The year also saw the Cargo operations scaling new heights with an overall growth of 9.4%. In November last year, the airport handled a total of 2 million metric tonnes of cargo since it began operations in May To meet the ever-increasing demands and handling requirements of temperature-sensitive cargo, BIAL s cargo partner Air India SATS Airport Services Pvt. Ltd. (AISATS), commenced trial operations of India s first ever integrated on-airport perishable cargo handling center, AISATS COOLPORT, in September The COOLPORT is aimed at catering to the burgeoning perishable cargo demand of the Southern Region and will give the necessary fillip to the development of air cargo in India. SPECIAL FOCUS 9 OCT-DEC 2016

10 GVK EMRI UP works towards diversification in healthcare SPECIAL FEATURE Dr GVK Reddy along with Shri Akhilesh Yadav and other dignitaries at the launch of 181 service in Uttar Pradesh 10 G VK EMRI UP was featured in E-Gov, Asia s first magazine on e-governance. In an exclusive interview, Mr K Krishnam Raju, Director GVK EMRI shared some insights on the services available in the state and also various initiatives that are underway. We have reproduced some excerpts for your reading pleasure. Oct-Dec 2016

11 We are running 181 Women Helpline Services by the initiation of the Uttar Pradesh Govt. 108 ambulance services cater to the need for any kind of emergency. SPECIAL FEATURE GVK EMRI Mother & Child ambulance GVK EMRI is doing a lot of work, especially in terms of public-private partnership (PPP), in Uttar Pradesh along with the State s Health Department. What kind of initiatives are underway? In UP, with the initiation of the government, we are running 108 Basic Life Support ambulances (108 Samajwadi Swasthya Sewa) and 102 ambulance services are run with an integrated effort of the government under Jananni Sishu Suraksha. We are running 181 Women Helpline Services with the initiation of the UP Govt. 108 ambulance services cater to the need for any kind of emergency. However, 102 is for pregnancyrelated cases and sick children upto one year of age. Till 31 Oct, 2016 from the time of launch of 108, we have been able to serve more than 69 lakh beneficiaries, including severe accidents. These 108 ambulances are equipped with elementary life-saving equipment. One can avail 108 services for reaching the nearest government hospital, district hospitals or other higher state hospitals in case of any emergency. We have medical technicians in these ambulances who are trained to handle primary medication in case of any emergency. 102 has been servicing pregnant women by facilitating them from home to hospital and vice versa. This service also serves infants up to the age of one year. 102 ambulances have served more than 1.48 crore beneficiaries from the time of launch till 31 Oct, Government s 11 OCT-DEC 2016

12 SPECIAL FEATURE 12 support and initiation in running 102 and 108 ambulances has been a huge factor that has helped reduce the IMR and MMR. The quick and medical aided transportation through 108 services during the Golden Hour has saved lots of lives and we are committed to this human cause. What kind of measures are undertaken to overcome challenges related to operating in Uttar Pradesh? UP is a big state and has the maximum population. There is huge diversity in this state. There are times when our ambulance faces annoyed mob and even after reaching the scene on time, people sometimes don t support but create a troublesome situation not only for the ambulance but also for the staff. We look forward to the support of people in such situations. Govt officials and administration has always been there for us. This will help us serve the needy in a better way. Through our IEC activities, we try to create awareness and knowledge among people. We have also identified a few Zero Call Villages and have done the IEC activities to create awareness about 102 and 108 services. There have been situations when the ambulances were not allowed to pass through the heavy traffic, for which we got tremendous support from the government and local administrative officers. How is GVK EMRI planning to adopt technology, especially to monitor operations and vehicles? Please elaborate on the recent mobile application for 102/108 launched by the Hon ble Chief Minister. Monitoring operations and vehicles have become easier and convenient with the help of technologies adopted in our system. We have installed GPS which shows the active real-time locations for the ambulances across the state. Also, there is a mobile application launched by the State Govt which has a lot of features that helps the users/beneficiaries to access and utilize the services provided by 108 and 102 on their fingertips. The users can track the real-time location of the ambulances that he/ she has requested. The feedback of the availed services can also be shared using this mobile app. The app is easily accessible and is a major aid to the common people. Also, within the organization there are a few technical tools and applications that have equipped our staff and have brought an integrated approach of work across the organization. The app doing so is Blueflock. How do you envision the emergency services in India? What is the future of the emergency services and scope for improvement in India? Being the largest player in the segment of emergency services across the globe, we see India having a huge requirement for emergency services. As a developing economy, India is still working on various factors like infrastructure and roads which are major causes of the accidents that lead to the need of emergency services. Fact File - Uttar Pradesh 108 Ambulance Service (108 SamajwadiSwasthyaSewa) Launched On: 14 Sep, 2012 No. of ambulances: National Ambulances Service Launched On: 17 Jan, 2014 No. of ambulances: 2270 Similarly, we are not very calculative of our eating habits that lead to many diseases, which again creates the need of emergency services. We are working internally to uplift the standard of our services with the use of technology and by adopting other better methods to deliver the best we can. Oct-Dec 2016

13 MIAL launches New Export Heavy and Bonded Cargo Terminal M IAL launched a first-of-its-kind cargo terminal in India for bonded and heavy goods. The new export facility, along with offering exclusive handling for export heavy, odd sized and bonded consignments, will double MIAL s export handling capacity by adding 5,00,000 tonnes of cargo per annum. Spread over 7,500 sq. m., the facility will provide a one-stop solution for bonded cargo handling with dedicated channel for cargo admittance, X-ray screening and palletization. The new process management deployed, along with doubling the current export capacity, will reduce the dwell time by 50%. Besides enhancing the handling capacity, the new facility will complement the existing Export Key Features: Unitization Zone by increasing efficiency through faster admittance of cargo, swift turnaround of vehicles and overall reduction in handling dwell time with new process management. Being a preferred destination for air cargo exports in the western region, MIAL, will now not only help shippers transport cargo more efficiently from the airport but also extend the necessary infrastructure support required. Recently, MIAL handled record breaking air freight with 47,761 tonnes of international freight and 20,336 tonnes of domestic freight in October, The overall cargo throughout registered a strong growth of 6% with 68,097 tonnes of cargo handled in the month of October, SHOWCASE Truck dock and dock levelers Heavy weighing scales Dedicated documents acceptance area Dedicated customs examination area Seven X-Ray machines Dedicated material handling equipment; Hydraulic pallet trucks & Forklifts 24x7 Security with CCTV Surveillance Cameras Spacious palletization area 13 OCT-DEC 2016

14 GVK Lounge bags awards for the second year running SHOWCASE T he GVK Lounge at CSIA, Mumbai bagged the World s Leading First Class Airport Lounge at the 23 rd edition of the World Travel Awards Operated by Travel Food Services (TFS) and Performa, the GVK Lounge earned the winning spot for the Best First Class Airport Lounge in the world, along with the spot for Asia s Leading Airport Lounge, both for the second time running, having previously bagged the two awards in The GVK Lounge has also been consistently nominated for the award in the Business Class category for the past two years, standing out among some of the finest airport and airline lounges. In a year-long online global voting process, qualified executives from the sector as well as end consumers participated to help their favourite destinations win the most desired accolade in the travel industry. The GVK Lounge First Class section encases a dedicated area offering exclusive state-of-the-art amenities, such as superlative concierge services, a variety of inter-continental cuisines and a world-class spa, among other facilities. The GVK Lounge strives to create a tempting atmosphere for passengers, ensuring that their experience leaves them with a lingering sense of comfort and contentment. World Travel Awards are among the most prestigious and comprehensive in the global industry, attended by the sector s key decision makers, figure heads and trade and consumer media. These awards celebrate excellence across the travel, tourism and hospitality industry, by globally recognizing winners who showcase the ultimate hallmark of quality, raising industry benchmarks. 14 State-of-the-art facility at GVK Lounge Oct-Dec 2016

15 MIAL wins Air Cargo Terminal award M IAL was awarded the Air Cargo Terminal for the year at the 2 nd edition of the Asia Logistics Awards at The Gujarat University Convention and Exhibition Centre, GMDC, Ahmedabad. The prestigious award was bestowed upon CSIA in recognition of its outstanding performance in handling and processing of air cargo volumes at the airport. MIAL won the award for the second consecutive year, an honour given to companies for exceptional performance in the Logistics & Supply Chain Industry. The award was conferred at the Logistics Asia Expo 2016, a three-day exhibition that witnessed participation from Chambers of Commerce & industrial bodies from leading manufacturing states, besides corporates from India and abroad from the various sectors. T2 named Best Landmark Project of the Year T he iconic Terminal 2 at CSIA, Mumbai was named the Best Landmark Project of the Year at the Construction Times Awards The four-storied Terminal 2 serves as the quintessential reception for visitors to the city of Mumbai, celebrating a new global, high-tech identity, imbued with reflections of local history and culture. With modern strategies setting a new standard for sustainable airport design, the terminal is as much a showpiece of the history and traditions of India and Mumbai, as it is an unprecedented structural and technological achievement. The Construction Times Awards are held each year to honour those exemplary leaders of the industry who showcase remarkable standards of excellence, both in their work and for the sector as a whole. RECOGNITIONS. EVENTS. UPDATES. 15 Mr Rajagopal Anilraja, VP- Projects receiving the award from Shri Rao Randhir Singh, Minister of State for Rural Development and PWD. OCT-DEC 2016

16 IMS internal audit team honoured I ntegrated Management Systems (IMS) implemented at MIAL forms the basis of quality, environment and safety framework. A cross-functional team of trained internal auditors audits MIAL once every six months. The internal auditors who took part in the recent round of IMS internal audits were recognized at the MIAL office. RECOGNITIONS. EVENTS. UPDATES. Vivanta by Taj awarded at Times Food and Nightlife Awards 2017 T he Thai Pavilion at Vivanta by Taj Begumpet bagged the award for the Best Thai Cuisine in the City at the famous Times Food and Nightlife Awards 2017 held on 12 Dec, This is Hyderabad s biggest annual gourmet revelry that honours the city s most promising restaurants and hotels. The dynamic food menu at the Thai Pavilion combines seasonal fruits and vegetables to offer tempting delicacies like the celebrated Pla Nueung Manao (steamed fresh catch fish with lemon garlic coriander sauce), the Kulay Thod (banana fritters dusted with sesame and honey) and Tub Tim Grob (diced water chestnut with coconut milk). The interactive kitchen features live cooking that stimulates the senses with its exotic aromas. The award was received by Executive Chef, Jaffar Ali, Thai Pavilion Head, Chef Sailendra Tamang, Food and Beverage Manager, Ashwin Raorane and Restaurant Manager, Abhinav Handa from Chief Guest, the newly crowned Mr World 2016, Rohit Khandelwal who also unveiled the Times Food Guide 2017 Hyderabad, Secunderabad. 16 Representatives from Vivanta by Taj receiving the award Oct-Dec 2016

17 Shrinagar HEP, Uttarakhand T he GVK Alaknanda Hydro Power Company Ltd has generated and transmitted over 1200 million units of electricity from April, 2016 up till 31 January, GVK s 330 MW run-ofthe-river Shrinagar Hydro Electric Project is located in Tehri/Pauri Garhwal District of Uttarakhand on the river Alaknanda, Shrinagar. It has a 90m high dam (from deepest foundation level) and four generators of 82.5 MW each. GVK BIO launches GMP compliant Analytical Services Laboratory G VK BIO launched a GMP compliant Analytical Services Laboratory to offer Development and Validation of research methods and compendial testing of API, finished products and raw materials to life sciences industry globally. This facility is managed by validated Laboratory Information Management Systems (LIMS). It is compliant with the highest quality standards required by regulatory bodies and clients for the development and marketing of medicinal products. RECOGNITIONS. EVENTS. UPDATES. GVK BIO can now offer its clients, development and validation of research methods and compendial testing of API, finished products and raw materials. The analytical services expertise span across: Analytical method development, validations and optimization Identification and isolation of trace level impurities Method development and quantification of genotoxic impurities and heavy metals Isolation of impurities by Prep LC & SFC Characterization of polymorphs/pseudo polymorphs Stability studies for drug product and drug substance as per ICH guidelines Dissolution profile Extractable & leachable study and quantification Particle size distribution analysis 17 OCT-DEC 2016

18 GVK MIAL L&D conducts session on Stress Management and Healthy Living RECOGNITIONS. EVENTS. UPDATES. F or deeper engagement and development of the staff deployed by the stakeholders, MIAL L&D initiated the training of these stakeholders on various topics including Stress Management, Healthy Living and Lifestyle. These sessions are conducted by the Brahmakumari Sisters with an objective to impart spiritual education and teach meditation to individuals from all sections of the society that would enhance their quality of thinking and help them lead a happy, stress-free and a prosperous life. GVK MIAL conducts session on ISO 14001:2015 Environment Management System M IAL L&D regularly conducts awareness sessions on ISO 14001: 2015 for its Operations employees. These sessions impart knowledge on the importance of Environment Management System and Environment Protection and also outline the standard structure and content. The program is conducted by Ms Smita Tapre from the Environment Department. 18 MIAL L&D organizes training for Fire staff on Advance Driving Skill M IAL L&D Team along with the Aerodrome Rescue & Fire Fighting (ARFF) Department organized an Advanced Driving Skills program for the ARFF crew at the Ashok Leyland Driving Training Institute in Namakkal, Tamil Nadu. Some of the key takeaways were identification of poor driving practices, impact of poor driving and poor maintenance on the vehicles, fuel-saving techniques and motor transport rules. The program helped the staff improve their driving skills, minimize chances of any accidents and reduce fuel costs. Till date, four batches covering 36 employees have been organized and more such batches are planned for the future. Oct-Dec 2016

19 T o apprise everyone about the consumer rights, an awareness and knowledge sharing session was conducted at the Corporate Office in Hyderabad. Practicing Lawyers Mr Vivek and Mr Ravi Charan briefed the employees about the consumer laws and the available rights of the consumers. It was an interactive and a quite A Corporate Office Session on Consumer Rights informative session. Many senior executives including Mr Issac George, CEO-Transportation, Mr Srinivas Sagi, VP-IT & BPM, Mr Ravi Kumar Dharba, GM-F&A, Mr P V Rama Seshu, Company Secretary and Mr DJ Rao, VP-F&A participated in the session. Be wise, protect your eyes n eye check-up camp was organized at the Corporate Office in association with Win Vision Eye Hospitals. All the employees came forward and got their eyes and vision checked and also underwent a test for colour blindness. RECOGNITIONS. EVENTS. UPDATES. 19 OCT-DEC 2016

20 RECOGNITIONS. EVENTS. UPDATES. Corporate Office Smart Hiring - L&D Program A workshop on Smart Hiring - L&D Program was organized at GVK BIO, Hyderabad. Facilitated by Mr Suresh Anubolu, CHRO, Biosciences, it was an interesting session. Mr Sanath Kumar, Dy Manager - Human Resources, GVK Corp Office was also among the participants in the program. Mr Sanath Kumar (Extreme Left) attending the workshop along with other participants Goindwal Sahib TPP Training on technical and safety concepts A department-wise training on technical and safety concepts was conducted for the employees at the plant site. 20 Oct-Dec 2016

21 Gautami CCPP Training on workplace safety Safety training was imparted to all the outsourced employees at Gautami CCPP. The training focused on the various aspects of safety at the site like workplace hazards and safety incident reporting, investigation, analysis, hazard identification and risk assessment. Jaipur-Kishangarh Expressway and Deoli-Kota Expressway Training for toll collectors As per the recent circular of National Highways Authority of India (NHAI) regarding toll fee collection through Point Of Sale (POS) and Pre-Paid Instruments (PPIs) at the toll plazas, training was imparted to the toll-collectors, toll supervisors and toll cashiers at the Jaipur-Kishangarh Expressway and Deoli-Kota Expressway projects. This would help them collect the toll-fee with the help of debit and credit cards using POS machines. RECOGNITIONS. EVENTS. UPDATES. 21 Jaipur-Kishangarh Expressway Project Deoli-Kota Expressway Project OCT-DEC 2016

22 GVK ONE Beginning new year with new benchmarks! RECOGNITIONS. EVENTS. UPDATES. Highest footfall On the very first day of the New Year, GVK ONE mall recorded a footfall of 45, 561; the highest walk-in ever in a single day since inception.the mall s total footfall during December, 2016 was six lakh. This certainly justifies GVK ONE mall s stature of being Hyderabad s most preferred destination in terms of shopping and entertainment. Eat Street of Hyderabad The same day, Feastivities-the food court recorded highest revenue collection till date crossing Rs 10 million. The food court offers some of the city s best dining options including Flury s, Papa John s, Burger King, Donut House, Cream Stone and many more. GVK ONE partners with Yi 22 G VK ONE partnered with Yi, an initiative of the CII (Confederation of Indian Industry) and organized a Flash Mob Skit, Project KOMAL, for spreading awareness on Child Sexual Abuse. Project Komal, a vertical of Young Indians, was conceived to prevent child sexual abuse by creating awareness among young children, parents and other stakeholders. Flash Mob spreading awareness on Child Sexual Abuse Oct-Dec 2016

23 GVK EMRI Additional Mahtari Express ambulances launched in Chhattisgarh Hon ble CM of Chhattisgarh Shri Raman Singh at the launch A fleet of 50 new 102 Mahtari Express ambulances were launched in Chhattisgarh by Hon ble CM Shri Raman Singh in the presence of other State Cabinet Ministers. This would help improve the responsiveness during emergencies. RECOGNITIONS. EVENTS. UPDATES. 23 GVK EMRI staff at the launch OCT-DEC 2016

24 RECOGNITIONS. EVENTS. UPDATES. 104 Integrated Helpline Project launched in Uttarakhand G VK EMRI launched the Integrated Helpline Project for the benefit of the citizens that would be operated through 104 toll free number. Hon ble CM of Uttarakhand Shri Harish Rawat launched the project in the presence of other senior executives from the Health Department. As part of the project, the following services would be provided: - Mother & Child Health System (MCTS) - Rashtriya Kishor Swasthya Karyakram (RKSK) - Grievance redressal This helpline would also provide information pertaining JSSK, Family Planning, MSBY, U Health Cards and Vaccination etc. which are run by the Health Department. Hon ble CM of Uttarakhand Shri Harish Rawat along with other senior executives at the launch GVK EMRI - Chhattisgarh and Telangana conduct awareness activity 24 GVK EMRI s 108 and 102 teams in Chhattisgarh and Telangana conducted awareness activities on World Aids Day i.e. 1 Dec, 2016 in the respective states. Oct-Dec 2016

25 Appreciation for GVK EMRI-Gujarat V arious initiatives undertaken by GVK EMRI in the state of Gujarat to provide timely access during emergency situations have helped improve the healthcare services across the state. This has significantly contributed to the economic and social development of Gujarat. Till date, GVK EMRI has attended over 70 lakh emergencies in the state and has saved over 5.5 lakh lives. Also, this service has assisted over 70,000 deliveries since inception. Here are some kind words shared by the Hon ble CM of Gujarat Mr Vijay Rupani for the services rendered by GVK EMRI. Amma Vodi ambulances launched in Telangana G VK EMRI along with the Govt of Telangana launched 41 Amma Vodi 102 ambulances in the state. The Chief Guests on the occasion were Hon ble Health Minister Dr C Lakshma Reddy, Hon ble MLAs Smt Kova Lakshmi and Smt Rekha Nayak along with other dignitaries. These ambulances are part of the 102 drop-back service that are specially equipped to transport pregnant women to the Govt hospitals and drop them back alongwith the new borns post delivery. RECOGNITIONS. EVENTS. UPDATES. Chief Guests at the launch of Amma Vodi ambulances GVK EMRI-Tamil Nadu conducts Swachh Bharat Abhiyan The volunteers from GVK EMRI in the state keenly participated in the cleanliness drive that was conducted as part of the nation-wide Clean India Mission. 25 OCT-DEC 2016

26 Celebrations at AP1 GVK Christmas WORK. FUN. FAMILY 26 Oct-Dec 2016

27 BALI International Airport New Year WORK. FUN. FAMILY 27 OCT-DEC 2016

28 Christmas Celeb Pranaam GVK Guest Services The Pranaam team at GVK CSIA celebrated a glamorous Christmas with some renowned television personalities. There was also a Santa Claus at the airport to keep the spirits high. WORK. FUN. FAMILY The Pranaam team with the cast of the movie Dangal 28 Excelra Excelra celebrated Christmas with a lot of cheer and excitement Oct-Dec 2016

29 GVK KIAB Season of Smiles GVK Kempegowda International Airport, Bengaluru transformed itself into a holiday land to usher in its annual year-end festivities: the Season of Smiles. The curated festival which started on 15 December, 2016 up to 3 January 2017, included exciting shopping offers, music performances by various artists, interactive photo opportunities and eye-catching installations. WORK. FUN. FAMILY 29 OCT-DEC 2016

30 Christmas Celeb GVK ONE WORK. FUN. FAMILY GVK ONE mall was a beauty on Christmas! The mall dazzled with vibrant Christmas decorations that created a warm and welcoming ambiance. A large Christmas tree donned colourful ornaments inlcuding candles, goodies and glass baubles etc. Also, there were beautiful hollies, reindeers, wreaths and snowflakes on display. Carol singing was also organized at the mall to keep the shoppers engaged. Vivanta by Taj 30 Christmas brings with it the time to spread cheer and indulge in delicacies. To mark the festivities at Vivanta by Taj, its Choir Group conducted a live event amidst all guests and the staff at the lobby. They sang carols to narrate the story of Christmas as the Santa Claus distributed gifts to the children and entertained the guests. Everyone joined in and sang along. To add to the merriment, a Secret Santa activity was also planned for the associates. Oct-Dec 2016

31 Taj Krishna As part of Joy at Work initiatives, team TKH Bravehearts organized a gala food festival for the associates. Mouthwatering delicacies and a cheerful ambiance marked the celebrations. Citrus, the associates restaurant was beautifully decorated and everyone enjoyed a sumptuous lunch. A special carol singing event was also organized at the associates restaurant that was enjoyed by all. WORK. FUN. FAMILY 31 OCT-DEC 2016

32 Christmas Celeb Taj Banjara WORK. FUN. FAMILY The Associate Dining Area was full of cheer, when Santa made an entry during the lunch hours. All the colleagues welcomed him and wished each other a Merry Christmas. A special lunch was prepared for Christmas and the festive décor created a lively ambiance. Santa also distributed sweets to everyone wishing them a prosperous and healthy New Year. It was truly a memorable day for everyone! Cake Mixing The traditional cake-mixing ceremony is one of the most prestigious aspects of Christmas preparations at Taj Banjara. Cake-mixing is a huge celebration in itself wherein a variety of fruits, nuts and spices are mixed together with bottles of wine, whisky and rum. Here are a few glimpses for you. 32 Oct-Dec 2016

33 Taj Club House A special Christmas lunch was organized for the associates at the Staff Café. The place was beautifully done with Christmas and New Year décor, creating a warm and festive ambiance. GVK EMRI - Sri Lanka WORK. FUN. FAMILY 33 Team GVK EMRI - Sri Lanka celebrated Christmas amidst a lot of enthusiasm and gusto. OCT-DEC 2016

34 New Year Celeb Pranaam GVK Guest Services WORK. FUN. FAMILY New Year eve dinner A special dinner was organized for the Pranaam team on the New Year s Eve. Everyone had a great time bonding with one another and welcomed the New Year amidst lot of joy and cheer. The employees and their children welcomed the New Year by participating in cultural programs and fun games. Food stalls were also set up for everyone to enjoy their favourite delicacies. Jegurupadu CCPP 34 Oct-Dec 2016

35 Taj Krishna New Year Lunch A winning workplace culture is not achieved by chance, nor is it enforced. Team Taj Krishna believes in achieving success by imbibing a fun atmosphere and a healthy competitive spirit among the associates. Mr Mohanchandran, the Area Director Hyderabad & General Manager - Taj Krishna organized a New Year Lunch for all the associates. Team Food Production in association with the cafetaria staff crafted a special menu for everyone that included a wide range of gourmet dishes. WORK. FUN. FAMILY 35 OCT-DEC 2016

36 New Year Celeb Taj Krishna WORK. FUN. FAMILY The first day of the New Year brings new hopes and dreams. It is the time to make new resolutions and relish new opportunities. Team HR at Taj Krishna organized a gala event for all the associates to come together, celebrate and welcome the New Year in style. A cake cutting ceremony was organized at midnight followed by a dance party. Joy of Giving at Taj Krishna 36 As they say, Be the change you wish to see in the world ; team Taj Krishna along with the other city hotels organized a New Year lunch at Seth Banwarilal Govt High School, a government organization that works towards providing home, shelter and education for girls in Hyderabad. The volunteers from Taj Krishna, Taj Banjara and Taj Deccan interacted with the girls and served them lunch. This noble gesture was appreciated by all. It was indeed heartening to see how a small gesture of kindness can light up so many hearts. The NGO representatives were deeply touched and expressed their desire for more such initiatives. Oct-Dec 2016

37 Vivanta by Taj New Year begins with Good Deeds The Community Development Action Group (CDAG) of Vivanta by Taj-Begumpet, visited THARA Homes on 1 January, 2017, for New Year s Day High Tea Service. THARA Homes is a charitable, non-profit organization that primarily works for the welfare of underprivileged children and provides them with food, shelter, clothing and education. After a brilliant dance performance by the children, the associates served them snacks. The hotel also donated some basic necessities like washing powder, etc. to the NGO. They also played basketball and volleyball with the children. WORK. FUN. FAMILY GVK EMRI Sri Lanka As per the local tradition, GVK EMRI - Sri Lanka welcomed the dawn of 2017 with the special milk boiling ceremony followed by tea and some light refreshment for all. 37 OCT-DEC 2016

38 Coldplay Frontman Chris Martin at GVK CSIA T here was a lot of buzz at the airport when renowned band Coldplay s front man Chris Martin landed at CSIA, Mumbai. He was in town for his much awaited live concert. Some passengers at the airport got lucky enough to click pics with him. WORK. FUN. FAMILY 38 Jegurupadu CCPP Vanabhojanam during Karthika Masam V anabhojanam or Karthika Vanabhojanam is a kind of annual ritualistic picnic undertaken during Karthika Masam (month) in Andhra Pradesh. It begins just the day after Deepavali. As per Hindu tradition, certain plants like tulsi, amla, bilva and durva are considered divine and used in Pujas. It is widely believed that Lord Vishnu and Goddess Lakshmi prefer to reside under amla trees during Karthika month. Hence, during Karthika Vanabhojanam, amla trees are worshipped by the Telugu community in Andhra Pradesh. Nowadays, people plan outings on this occasion and spend some quality time with their family and friends, perform the puja and have food in the nearby gardens. Oct-Dec 2016

39 GVK BIO Badminton League (GBL) G BL 2016 received an overwhelming participation from all business units. With each qualifying round raising the bar for better performance, the competition was fierce. With an enthusiastic audience and some nail-biting moments on the court, the championship was a smash hit. Winners Sarang Manohar Gorte Chetan Nimgulkar Chandrakant (Biology Services) WORK. FUN. FAMILY 1 st Runners up Tirumalasetti Shanmukha Chinta Rao Suresh Poudapally (Chemistry Services) 2 nd Runners up Santosh Kumar Mudila Venkata Gopala Krishna Appikonda (Inogent) 39 OCT-DEC 2016

40 Bollywood Shiamak GVK BIO Mallapur Campus T he Fun Campus was launched at GVK BIO by Mr Suresh Anubolu, CHRO with an extremely energizing theme Bollywood Shiamak Style. An external photographer named Venu, trained by the famous Shiamak Davar Dance School guided everyone with some mesmerizing dance steps. More than 400 employees participated and everyone enjoyed dancing to popular Bollywood numbers. WORK. FUN. FAMILY 40 Oct-Dec 2016

41 New Strategy, New Core Values and New Website mark GVK BIO s entry into the New Year! T eam GVK BIO welcomed the New Year with a new strategy, a new set of core values and a new website. A campaign was initiated with periodic ers, posters and standees to engage the employees. A Captionology Contest was also launched to invite ideas and encourage participation. Over 450 entries were received from 150 employees and the winner was awarded by Mr Manni Kantipudi, CEO, GVK BIO and the Executive Committee. The new Core Values were formally launched in the presence of around 1200 employees at a gala event amidst a carnival-like atmosphere designed on a Fun Fridays theme. It was a fun-filled evening with lots of interesting games and engagement activities aligned with the subject of Core Values. The I in the new logo identity, depicts the Lighthouse that symbolizes how the values enshrined in ETHICS must serve as a guiding beacon for the conduct of the organization s employees and the execution of their work duties, leading to enhanced growth and development. WORK. FUN. FAMILY 41 OCT-DEC 2016

42 O ur body is a temple and we should keep it clean and healthy; and to ensure this, what can be better than playing some outdoor sports? Taj Banjara Badminton League was organized for all the associates. The participants thoroughly enjoyed the two-day event. The spectators cheered Taj Banjara Badminton League for their favourite players while binging on some delicious snacks. A Prize Distribution ceremony was also conducted for the winners. The live matches were a visual treat for the audience and the players with many actionpacked moments. WORK. FUN. FAMILY Rangoli competition I n our country, traditional rangolis are considered auspicious and are an integral part of many cultural festivals. Therefore, to mark Diwali celebrations, a department-wise Rangoli competition was conducted for the associates at Taj Banjara. The teams showcased their creativity with intricate designs depicting different cultures, floral art, etc. Diwali festivities 42 Celebrations D iwali is one of the most important Indian festivals celebrated with loved ones. This Diwali, the team at Taj Banjara made a heartfelt effort to organize special celebrations for the employees and guests who were away from their families. Everyone came together and had a great time lighting diyas, enjoying fireworks and indulging in the special delicacies prepared by the hotel chefs. Oct-Dec 2016

43 Taj Banjara Convocation for trainees: First step towards success It is a proud moment when budding trainees finish their first interface with the hospitality industry and move towards a bright and fulfilling career. To celebrate this, convocation was planned for the young professionals. Everyone shared their experience and thanked their mentors. Taj Krishna Birthday celebrations WORK. FUN. FAMILY 43 OCT-DEC 2016

44 A medical health check-up was organized for all the associates at Taj Deccan. A team of doctors from KIMS hospital and Dr Agarwal s eye hospital conducted the check-up for all the employees from F&B, finance, cafeteria and kitchens. Around 80 associates underwent the check-up including the Heads of Departments. Taj Deccan Health check-up WORK. FUN. FAMILY Glass tower A Birthday celebrations challenging yet fun game was organized for the associates wherein they had to make a tower with the help of disposable glasses within 30 seconds. Over 30 associates participated and the winner made the tallest tower using eight glasses. A special cake prepared by the chef, a fun activity and a sweet present marked the month-end birthday celebrations at Taj Deccan. 44 Save the balloon A n interesting game called Save the Balloon was conducted wherein the associates were given three balloons each which they had to balance in the air for 30 seconds. Around 20 associates participated and the player who could retain the balloons for the maximum time in the air was declared the winner. Oct-Dec 2016

45 Taj Club House Volleyball Tournament The associates at Taj Club House bonded over a Volleyball Tournament that showcased their sporting talent and also provided them with a refreshing break Cleanliness Drive The associates at Taj ClubHouse conducted a cleanliness drive in the vicinity of the hotel to ensure hygiene and sanitation in the nearby areas. WORK. FUN. FAMILY 45 OCT-DEC 2016

46 Diwali GVK WORK. FUN. FAMILY T eam Inline Security, GVK CSIA commenced Diwali celebrations by lighting the festive diya. The workplace was decorated with a rangoli. Everyone was dressed in traditional attire and enjoyed the festivities. 46 Team Inline Sec Oct-Dec 2016

47 & Joy of Sharing Contest As part of the Joy of Sharing contest launched on Diwali, our colleagues went out of their way to make it a memorable occasion for the deprived sections of our society. K eeping up with the theme of Joy of Sharing, the team volunteered to help the Acworth Municipal Hospital For Lepros, an institute that looks after the aged and those infected with Leprosy. The volunteers donated items of daily use like clothes, toothpastes, soaps, hair oil and biscuits etc. They felt deep joy and happiness while distributing the items to everyone. It was a day well spent that brought smiles on everyone s face. WORK. FUN. FAMILY 47 urity, GVK CSIA OCT-DEC 2016

48 Diwali GV A ny Mr Aritra Sinha, Shrinagar HEP festival seems incomplete without family and friends. But when you are away, you build up a special bond of love and friendship with people around you. And this gives you a reason to celebrate and rejoice! WORK. FUN. FAMILY Dipavali, the festival of lights, stands for: D Dhan I Ishwarkripa P Prassidhi A Arogya V Vaibhav A Aishwarya L Lavanya I Ishwarsiddhi Ms Chandra Deb, GVK Biosciences Celebrating the festival of lights with family 48 Oct-Dec 2016

49 K & Joy of Sharing Contest Sabke Saath Diwali T his Diwali was very special to me because of all the kind people I met. The festival of lights was celebrated differently by my family. As a social initiative, we decided to help the less fortunate. It is not uncommon to see the families who are forced to sleep on the streets because of their inability to provide for themselves. They are often ignored by the society. We wanted to help those who we usually find selling balloons, cleaning public washrooms, selling toys or those who strive all day, only to earn pennies. Also, there are labourers who work 12 hrs a day at construction sites and still find it difficult to fulfill the basic needs of their families. Not having adequate clothes to keep themselves warm, these families are seen shivering during cold winter nights along the roadsides. During winters, the situation was only going to worsen. To tackle this in the smallest way possible, I reached out to the residents of my locality. We asked them to contribute their unused, unfit or spare clothes for these hard-working souls on the streets. They kindly obliged. For about a week, the residents kept bringing in clothes they found would be useful for the people on the streets. Meanwhile, me, along with my dad, mother and sister surveyed all the places in our town where we could help such people. We segregated the clothes that we received for toddlers, teens, men and women. The night dresses were donated to a small old-age home as we thought they would be best used there. We distributed the other clothes to people at the roadsides. The poor kids were delighted to have new clothes and their parents, of course, were extremely happy. We helped as many such families as we could. We also distributed some clothes to the workers at a construction site. It was heartening to see how joyful the workers were to take home new clothes for their families on this auspicious occasion. Nothing encourages more when you see your small efforts making huge impact in the lives of others. WORK. FUN. FAMILY 49 Contributed by Siddhesh, s/o Ms Akshata Nayak, GVK CSIA OCT-DEC 2016

50 Diwali Celebra Win at ONE WORK. FUN. FAMILY G VK ONE hosted its signature event, WIN AT ONE shopping festival from 1 Oct to 30 Oct, The month long shopping extravaganza was full of fun events, games and amazing offers for the customers. 50 Oct-Dec 2016

51 GVK EMRI, Sri Lanka WORK. FUN. FAMILY T he associates welcomed the New Year by decorating the office premises. Everyone enjoying some delicious snacks and had a great time bonding with one another. 51 OCT-DEC 2016

52 WORK. FUN. FAMILY Gautami CCPP GVK EMRI - Chhattisgarh GVK EMRI - Hyderabad 52 GVK EMRI - Meghalaya GVK EMRI - Uttarakhand GVK EMRI - Karnataka Oct-Dec 2016

53 Mr Vishnu Jha, GVK Indonesia certified as an International Airport Professional M r Vishnu Mohan Jha successfully completed the AMPAP graduation and is now certified by ICAO and ACI as an International Airport Professional. The 2016 AMPAP Graduation activities were conducted in Montréal, Canada, in the presence of distinguished guests to honour more than half of the graduating class that had travelled from all the regions. The primary objectives of AMPAP are to: - Increase the professional knowledge and the capability of airport management personnel worldwide in order to improve the performance of airports in their core missions (safety, security, efficiency, quality, social/environmental responsibility, etc.); - Encourage the adherence to uniform standards and awareness of best practices at the world s airports; - Promote the recognition of professional excellence in airport management; and - Expand communication among airport executives globally to optimize knowledge sharing among the world s airports. Congratulations to Mr Vishnu Jha for this marvellous accomplishment! EMPLOYEES CONTRIBUTION 53 Mr Vishnu Mohan Jha receiving the certificate from Ms Angela Gittens, Director General ACI in the presence of other key personnel from the Aviation industry during the World Annual General Assembly in Montreal, Canada. OCT-DEC 2016

54 Art Exhibition EMPLOYEES CONTRIBUTION M r Gamha Ray Chaudhury, GVK CSIA participated in the second Art Exhibition held in Navi Mumbai that was inaugurated by Shri Achyut Palav, a celebrity calligrapher. A total of 34 artists participated in the Art Exhibition. Mr Gamha showcased his canvas paintings on the theme Aircraft take off views. He also participated in an Abstract Painting workshop that was conducted by Ms Ami Patel. His daughter Angel had also participated in the canvas painting workshop. 54 Mr Gamha Ray Chaudhury, GVK CSIA Oct-Dec 2016

55 Capturing the beauty of the North-East Root Bridge, Shillong Umium Lake, Shillong Kaziranga National Park, NH 37 EMPLOYEES CONTRIBUTION On the way to Puamecca Near Hajo, Guwahati 55 On the way to Dawki, Shillong Koka, Near Kheroni. Karbi Anglong Mr Bhaskarjyoti Borthakur, GVK EMRI-Assam OCT-DEC 2016

56 Simple New Year Here are some simple New Year resolutions that we may Take the stairs more often LEISURE TIME Be more than punctualtry to be early for every meeting you attend Schedule me time to turn off your cell phone, computer and electronic devices Do something out of your comfort zone Cook at home more often- it will enhance your cooking skills and help you save some bucks 56 Be more willing to talk to others and learn something about strangers Turn off the internet and television and read a book before falling asleep Start running a little farther each time you run Bring more to the table at every meeting - speak up and voice your opinion. Enjoy the solitude of eating a meal alone Oct-Dec 2016

57 Resolutions follow to help us improve personally and professionally. Refrain from indulging in gossips. You ll be a more trustworthy person and will engage in more productive conversations Make more eye contact during conversations. Listen more Don t skip breakfast. It s the most important meal of the day Use products that are ecofriendly and don t contain harsh chemicals. Go organic LEISURE TIME Get more Vitamin D by spending some time in the open Do more of what you enjoy doing. Take up a hobby Spend more time with family 57 Start recycling and don t litter Learn something new every day Donate furniture and clothes that you no longer use to those in need Source: OCT-DEC 2016

58 LEISURE TIME Year Instructions Change just one letter of the word year in each step to make a new word with an entirely different meaning. Refer the clues provided alongside to find each word. A period of time containing 365 (or 366) days. Welcome the new year with ones. 58 A dreadful feeling that you must not experience during New Year s Day. Another year is. This is what you should do with new dresses during the occasion. Answers: Dear, Fear, Near, Wear Oct-Dec 2016