BAG LOG TREND-SETTING ACCURACY AT CHANGI S NEW TERMINAL 4 RECLAIM ON DEMAND CRISBAG EXTENDS TO SELF BAG DROP
|
|
- Jacob West
- 5 years ago
- Views:
Transcription
1 BAG LOG Issue 14 March 2018 RECLAIM ON DEMAND page 2 CRISBAG EXTENDS TO SELF BAG DROP page 3 NEW BAGGAGE HANDLING SYSTEM FOR MOSCOW SHEREMETYEVO page 4 CRISBAG AND COMPLIANCE: TSA AND CATSA Page 5 MACHINE LEARNING FOR IMAGE RECOGNITION page 8 TREND-SETTING ACCURACY AT CHANGI S NEW TERMINAL 4 The start of operations for the new Terminal 4 (T4) at Singapore s Changi Airport has revealed new self-service technologies and a CrisBag tote-based baggage handling system. These are helping Changi to improve passengers travel experience as well as increase operational efficiency and manpower productivity for airlines and airport agencies. Self-service and automation Changi Airport s new T4 features self-service and automated options offered at check-in, bag drop, immigration clearance and departure gate boarding. Highly redundant CrisBelt transport lines, together with a hold baggage screening system, will ensure safe and efficient baggage operation. All subsequent sortation is made using the latest-generation CrisBag system to ensure the highest level of availability, the shortest transport times and 100% track and trace capability. The CrisBag system integrates an early baggage store so that passengers who arrive at the NEW INSTALLATIONS terminal early may immediately check in their bags and move through to the terminal s airside areas. Changi s CrisBag system spans 5,000 linear metres and is designed to provide the highest level of availability combined with the shortest transport times. Its 100% track and trace capability will also help to increase both security and efficiency. Continued on page 2
2 2 NEW TECHNOLOGY Continued from front page Controlled by BEUMER Group s software suite, the system allows Changi s Terminal 4 to process 5400 bags per hour. This additional capacity means that the airport can handle 16 million passengers per year through Terminal 4, taking its total capacity to 82 million passengers annually. Rigorous testing Of course, the key to ensuring a smooth and fault-free start to the operation of these automated services is testing. Before the opening of the terminal BEUMER Group processed over a million bags in addition to the training for all ground personnel. Changi Airport Group (CAG) also conducted over 100 trials involving 2,500 airport staff and 1,500 volunteers during the Operation Readiness and Airport Transfer (ORAT) period ahead of the opening of the Terminal. Although the collaboration between BEUMER Group and Changi Airport is based on the latest baggage handling technologies and innovations, it is a partnership which has a strong legacy. Klaus Schäfer, Managing Director, BEUMER Group explains; The original 2002 contract for a tilt-tray sorter in Changi s Terminal 2 was followed by the installation of a CrisBag system in Terminal 3. This operates as a dual baggage sorting system and an inter-terminal transfer baggage system between Terminals 1, 2 and 3. The latest CrisBag, system in Terminal 4 continues the partnership and confirms the shared commitment to using state-of-the-art technology to increase efficiency. Reclaim on demand The arrivals hall is perhaps one of the most frustrating parts of the passenger experience. Once they have disembarked, passengers are expected to wait patiently for their bags to appear on the reclaim carousel. It is one of the few areas of the baggage handling process which has not been the focus of intense improvements in efficiency. Until now. In future, passengers will not have to passively wait for their bags to appear, they will actively be able to decide when to collect their bags from Reclaim on Demand kiosks. The passenger will be able to pull their baggage from an automated reclaim system in the same way that the self bag drop automates the check-in process. The advantages of Reclaim on Demand go much further than giving passengers more flexibility: the number of bags reclaimed by the wrong passenger can be reduced to zero. The airport will be able to determine custody of every bag during the last phase of the baggage handling process in compliance with IATA Resolution 753. Extending 100% traceability to the reclaim area will also eliminate the relatively high percentage of missing-bag reports and the cost to recover and reunite passengers with their lost luggage. Automating the handling of arrivals baggage could support faster baggage transfers too. Loading the in-coming bags into a tote would allow the connecting aircraft to receive the bag tag information as soon as it arrives at the airport. A further benefit is that Reclaim on Demand could drive more revenue to the airport by encouraging passengers to spend more time in the arrivals retail area. Airports could use Reclaim on Demand for all passengers or they could choose to reserve it as a special service for premium passengers. Reclaim on Demand and IATA 753 Loading bags into individual totes as they are unloaded from the plane provides the verification required by IATA Resolution 753 for the transfer of custody from the airline to the ground handling company. The automated scanning and documenting of baggage receipts will make a significant contribution to reducing lost baggage. Not only will fewer bags be lost on arrival, but those which are reported as lost will be easier to trace because each bag will be in its own individual tote.
3 NEW TECHNOLOGY 3 CrisBag extends to self bag drop Extending tote-based baggage handling to the self bag drop process also extends the reach of the 100% traceability within the Baggage Handling System (BHS). Today s advanced baggage handling technology is mature enough to automate the check-in process and check that each bag is placed securely into its CrisBag tote. The automated system also checks that each bag is within the system s weight and size limits. The use of totes makes it easier to ensure that all parts of the bag, including the straps, are transported safely while also minimising the risk of straps becoming tangled and causing jams in the system. Self bag drop also prevents bags which have unreadable tags from entering the BHS. This eliminates the delays caused by diverting unreadable tags to manual encoding stations and means that the system can be designed without top-loaders. Technology located at check-in detects if a bag needs to be repositioned or if a strap has been left outside of the tote. This requires only minimal intervention from floorwalkers at the check-in and avoids the need for operators to watch for mis-loads when the bag is on the BHS. The advantages of extending the automation of the BHS to the check-in process are clear: all bag and tag data will be automatically registered as soon as the bag is placed into the tote. As each bag remains in its own individual tote from check-in to makeup, each bag is fully traceable at any time. Extending automated baggage handling to check-in. What are the benefits? CrisBag s ability to handle standard and oversize totes on the same system eliminates the need to separate conveyable and non-conveyable baggage at check-in. When the system detects that an item is too large for a standard tote, the system simply sends an oversize tote to the bag drop station. For most airports, Out-Of-Gauge (OOG) represents 5% of the total baggage which is processed. Whilst this is a relatively low percentage, OOG bags demand significantly higher resources of manpower and time compared to standard baggage. The integration of OOG bags into the automated check-in process therefore makes a considerable increase in the overall efficiency of the BHS. Replacing manned check-ins with self bag drop provides a faster, smoother and more flexible service for passengers. Rather than one operator manning each manual check-in, a single floor-walker can help passengers at five self bag drop stations. This typically makes the check-in process up to three times faster for passengers compared to queueing at a conventional check-in. Self bag drop is more space-efficient than conventional manned check-in desks. This allows more space to be allocated for other uses such as advertising. It may even be possible for the bag drop to be wrapped in a design which is customised for the terminal. The technology used in the self bag drop is both tamper proof and security approved.
4 4 NEW INSTALLATIONS Early 2018 FIFA World Cup victory: On-time completion of Sheremetyevo Airport inter-terminal BHS As sports teams, officials and spectators arrive in Russia for the 2018 FIFA World Cup they will discover a new experience beneath Sheremetyevo Airport: two new tunnels which allow passengers, and their baggage, to move easily between the North and South Terminal Complexes. As Russia s largest airport, Sheremetyevo carried over 40 million passengers on international and domestic flights to more than 200 destinations in The new North Terminal Complex will increase the hub s capacity to 40 million passengers per year, in line with its Master Plan to increase total passenger numbers to 63 million by Built directly under the airfield, the tunnels are the first to be built under existing runways. One tunnel will carry passengers whilst the other will transport baggage on a BEUMER autover independent baggage carrier system. In February 2018 BEUMER Group successfully passed the acceptance tests for the Sheremetyevo Tunnel Project as scheduled. The autover system covers 4.8km and carries 187 autoca intelligent Destination Coded Vehicles (DCVs) which each transport a single item of baggage. This provides the airport with 100% traceability of each bag as it transports up to 900 bags per hour, in each direction, between terminals. The speed of the autover system will help to ensure short connection times and future-proof the airport by offering the capacity to support its future growth forecasts. The development of the North Terminal Complex at Sheremetyevo Airport represents a large-scale and unique project for Russian civil aviation and the underground terminal-to-terminal tunnels will help to establish DESIGNED TO FIT Sheremetyevo as a major hub and will raise Moscow s profile for transit, tourist and business passen gers. In Sheremetyevo the BEUMER autover will help keep baggage connection time between terminals to a minimum, while allowing each item of baggage to be safely transported through a tunnel connection and allocated to the correct make-up position. The tunnel is 1300 m long and the autover system runs up to 30 km per hour. With no moving parts, the 4.8 km autover rail will virtually eliminate BHS maintenance within the tunnels. The one item of baggage per autoca principle provides 100% tracking and traceability to ensure optimum baggage handling security, efficiency and throughput.
5 BHS COMPLIANCE 5 CrisBag and compliance: TSA and CATSA The first tote-based baggage handling system to be certified by the U.S. Transportation Security Administration (TSA) will be installed as part of the Terminal 1 Project at San Francisco International Airport (SFO). The CrisBag Individual Carrier System (ICS) is also the first tote-based baggage handling system to go into operation at a U.S. airport. The TSA has stringent design and delivery specifications for airport baggage handling systems and the BEUMER Group team worked diligently to meet these planning guidelines and design standards, explains Klaus Schäfer, Managing Director, BEUMER Group A/S. Throughout the compliance process, the TSA has been extremely supportive of the tote-based Individual Carrier System (ICS) and Radio Frequency Identification (RFID) technologies used in CrisBag. Last year, BEUMER Group became the first vendor to achieve TSA certification for in-tote baggage screening. Crucially, the integration of the Smiths Detection CTX 9800 DSi Explosives Detection System (EDS) enabled CrisBag to meet the detection and false-alarm rates mandated by the TSA specifications. The TSA tested the effectiveness of the CrisBag system across a range of real-life conditions and situations at its full-scale Transportation Systems Integration Facility near Washington, D.C. The elements of the CrisBag system which were assessed by the TSA included tracking, throughput, imaging, sorting and the detection of missing, unknown and oversized bags. This in-depth evaluation also recorded how rapidly the CrisBag system associated specific bags with an individual tote. TSA certification will strengthen the business case for airports to adopt the common-use model of an RFID-enabled, tote-based baggage handling system. The integration of an RFID tag into each CrisBag tote enables virtually 100% traceability and allows the airport to track the location of every bag within the system at any time. CATSA pre-border compliance CrisBag is also helping airports to comply with the Canadian Air Transport Security Authority (CATSA) requirements for US transborder clearance. For Calgary International Airport and Ottawa International Airport, this is a key advantage of using the CrisBag system. Bags are placed into individual CrisBag totes at check-in and remain in the same tote to ensure the 100% traceability which is required to comply with the CATSA pre-border clearance process. The tote system also allows efficient manual inspection when required which adds to the fail-safe capabilities of the baggage handling process. Of course, compliance to the CATSA pre-border specification was not the only factor in the decision to install a CrisBag system. Both Calgary and Ottowa had other strategic objectives which needed to be considered before they upgraded their baggage handling systems to CrisBag. Both airports were also looking for a reduction in energy consumption and an increase in the efficiency of the overall baggage handling process. These objectives led them away from using a conventional conveyor-based baggage handling process in favour of the CrisBag system which they have installed in their Domestic, International and US transborder terminals. Airports of all sizes are embracing new baggage handling technologies to deliver facilities for US border preclearance, comments Moritz Bender, Director Sales & Business Development, Airport, BEUMER Group. The modularity of the CrisBag system allows the baggage handling system to be designed to fit each airport s individual objectives and specifications. BEUMER s track record of long-term partnership with airports means that we will also ensure that the baggage handling system has the flexibility to respond to future changes in passenger numbers as well as new regulations.
6 6 BIG DATA Turning Big Data into a digital service will be useful and valuable to us. It is like a museum curating an exhibition of art: not every piece will be used because the museum will select only the pieces which fit the context in which they will be displayed. harnessing the data to help all airports with CrisBag systems become smarter. Also, the data is local and does not have an identity in the cloud. This eliminates the risk of any data being compromised. An interview with BEUMER Group Business Development Director, Per Engelbrechtsen. What is Big Data? Throughout the airport baggage handling industry, 80-90% of all log files can be considered dark data. Vast amounts of data are collected, but only a small percentage is used to contribute to the decision-making process. Imagine what we could achieve if we could find a way to harness the power of the sea of data that flows into each business. Today, Big Data is a buzz word, but BEUMER Group is investing the resources to transform that buzz word into value creation. The questions that we must ask are: Why do we want data and where is the value in data? Data is only valuable when we understand the context in which it has been collected. BEUMER Group has explored these endless pools of data to find the trends that can help us understand the information that provides value to a business. What happens to the data? As the data is collected, it is curated so that it can be brought back in the correct context to reveal a trend. We need to establish why the data is being collected; what it is being used for, and the context in which it will be used. Once we establish this, we can curate the data that we believe How can we use Big Data? Computing power is the other aspect of the Big Data revolution. Computing power is all around us: it is in our phones, tablets and many of the systems that we use every day. Can we use the processing power that we find all around us to turn data into value? Take the CrisBag system for example. Sensors are used to collect data from every single section of the baggage handling system. Now, consider the fact that a tote travels through the CrisBag system much faster than a person could visit every part of it. So, can we make these sensors work harder for us? Could the tote become a Mars traveller that collects data, so we don t have to go and check the system for ourselves? Can we make use of the tote s computing power to do analytics as it travels around the CrisBag system? If we do this in several locations, we are So how does Big Data support Machine Learning? Big Data is also the basis for machine learning. The machine must be taught how to extract information, and how to recognise and understand what the language means. The machine must absorb the information and apply it in context. It must also be able to build a hypothesis for humans to decide what the data tells us. This is when machines and humans work together. Humans have greater cognitive capabilities than machines but, unlike machines, we cannot go through millions of lines of data, such as pictures or text, without getting tired and making errors. A system can do that if it is taught what it needs to look for. As human experts, we can delegate some of these tasks to Artificial Intelligence, sharing the work-load so that we can broaden our own capabilities and those of our businesses.
7 REMOTE ENCODING 7 The transfer bag challenge Timing is crucial for many airport operations, but it is particularly important for the efficient handling of transfer baggage. An analysis carried out by BEUMER Group revealed that, within an overall connection time of 45 minutes, the BHS has just seven minutes to process each item of baggage. The typical times taken for each element of the baggage handling process are: 18 minutes: Aircraft to transfer belt Seven minutes: BHS processing 20 minutes: Chute to aircraft With such tight timeframes, it is easy to see how delaying a bag by just a few minutes could mean that the bag misses the connecting flight. A fully automated process can usually handle most baggage within the typical timeframes, however, any bag with an unreadable Bag Source Message (BSM) tag will need additional processing time. Typically, this is around 2-3% of all baggage. The delay in processing a bag with an unreadable tag is caused by the need to re-direct the bag to a Manual Encoding Station (MES). Here, an operator would manually enter the BSM information before re-inducting the bag back onto the BHS. The manual encoding process can take several minutes which can mean that the bag misses its connecting flight. It also means that each manuallyencoded bag will touch the sorter twice, impacting on the overall capacity of the sorter. The video coding system solution The introduction of a Video Coding Systems (VCS) can eliminate the need to divert unreadable bag tags for manual encoding. Located at strategic locations on the sorter, VCS cameras capture an image of each bag tag. The image is then sent, from the web-based application, directly to the MES operator who uses a touch-screen to zoom-in to view and manually encode the tag. Typically, the installation of VCS reduces the workload of the MES by up to 50% and eliminates the need for operators to physically turn or lift the bag. The reduction in MES redirects can be highly effective in reducing the number of short-shipped bags in addition to cutting costs for the airport and airlines. It will also help to shave peaks and minimise bottlenecks by enabling bag-source information to be encoded while the bag is transported inside the BHS. In addition, the VCS adds to manpower flexibility by allowing control-room staff to supplement or relieve MES staff during coding peaks. One airport which already uses the BEUMER Group VCS, has reported that it prevents up to 10 shortshipped bags a day. This saves an estimated 100 per bag on the cost of reuniting each bag with its owner in addition to making a significant contribution to passenger satisfaction.
8 8 MACHINE LEARNING The Machine Learning solution Another approach to solving the issue of unreadable bag tags is to use Machine Learning. BEUMER Group is implementing Machine Learning for image recognition by adopting a cloudbased technology, based on a pre-trained Neural Network. BEUMER Group s Neural Network has been pre-loaded with many thousands of images of read and no-read bag tags. These images allow the system to learn to identify correct and incorrect tags. In a live system the network receives 120 images of each bag captured by six cameras located on the baggage handling system. The Machine Learning software instantly recognises whether the image is of a tag, sticker or belt before selecting and sending the best images to the operator. The operators receive these images on tablets. This means that the software not only eliminates the need to divert bags to the MES, but also frees operators from having to stand at a fixed manual encoding workstation. Consultation with a group of international airports, BEUMER Group has revealed that the decisions made by neural networks are more accurate than those made by human operators. Man-made decisions are not always precise because humans cannot match Machine Learning s ability to process every factor in a single moment. Initially, Machine Learning will be used to support operators in making faster decisions. Eventually, however, this technology could have the capability to make decisions. The probability is that those decisions will be more consistent and accurate than those made by their human counterparts. Machine learning Machine learning is a particular approach to artificial intelligence (AI) which is the branch of computer science concerned with making computers behave like humans. Some of the hottest AI technologies right now include natural language generation, speech recognition, virtual agents and robotic process automation. In its Video Coding System, BEUMER Group processes images through machine-learning software which instantly recognises whether the bag has a tag, sticker or belt. The software then selects and sends the best images to the operator for remote, manual encoding. The reason for using Machine Learning is that, whilst humans like to feel that we are infallible, it is the machines which are capable of repeatedly making the most consistent and accurate decisions. BEUMER Group A/S P.O. Pedersens Vej 10 DK-8200 Aarhus N Denmark Phone
BAG LOG FUTURE-PROOFING CALGARY AIRPORT A DOUBLE FIRST AT SAN FRANCISCO IATA RESOLUTION 753: THE GOOD NEWS KEFLAVIK THE NEW NORTH ATLANTIC HUB
BAG LOG Issue 12 March 2017 A DOUBLE FIRST AT SAN FRANCISCO Page 3 IATA RESOLUTION 753: THE GOOD NEWS Page 4 KEFLAVIK THE NEW NORTH ATLANTIC HUB Page 6 MANUAL ENCODING CUT BY 50% AT COPENHAGEN Page 7 CHECK-IN
More informationBAGGAGE HANDLING SYSTEM MAKES FAST CONNECTIONS
BAGGAGE HANDLING SYSTEM MAKES FAST CONNECTIONS Terminal 3 offers a swift, pleasant and modern airport experience reinforcing Changi s award-winning reputation for exceptional service. A major aviation
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization WORKING PAPER FALP/10-WP/19 Revised 29/8/18 FACILITATION PANEL (FALP) TENTH MEETING Montréal, 10-13 September 2018 Agenda Item 6: Other matters FACILITATION FOR
More informationBaggage Screening System Recap Projects Panel
Baggage Screening System Recap Projects Panel ACI NA Operations & Technical Affairs Conference Tuesday, March 24, 2015 Michael Healy, P.Eng. Vice-President, Infrastructure & Commercial Development Halifax
More informationSawasdee Krup. Applications of RFID in Aviation. Symbol RFID Ecosystem Summit. Bangkok May Louis Kirk
Sawasdee Krup Applications of RFID in Aviation Symbol RFID Ecosystem Summit Bangkok 10-11 May 2006 Louis Kirk Topics Symbol Products in Airports 2 Common Questions About RFID IATA Initiatives Standards
More informationWhite Paper: Assessment of 1-to-Many matching in the airport departure process
White Paper: Assessment of 1-to-Many matching in the airport departure process November 2015 rockwellcollins.com Background The airline industry is experiencing significant growth. With higher capacity
More informationFACILITATION (FAL) DIVISION TWELFTH SESSION. Cairo, Egypt, 22 March to 2 April 2004
19/2/04 English only FACILITATION (FAL) DIVISION TWELFTH SESSION Cairo, Egypt, 22 March to 2 April 2004 Agenda Item 2: Facilitation and security of travel documents and border control formalities 2.5:
More information1.231J/16.781J/ESD.224J Airport Systems Fall Security and BHS. Amedeo R. Odoni. Massachusetts Institute of Technology.
1.231J/16.781J/ESD.224J Airport Systems Fall 2007 Security and BHS Amedeo R. Odoni Massachusetts Institute of Technology Page 1 Outline Broad impact of security considerations and issues Security tasks
More informationASIS Middle East Conference 2015
ASIS Middle East Conference 2015 A Balancing Act: Building a Robust Aviation Security Solution Whilst Maintaining a Seamless Passenger Journey Waqar Mohamed, AVSEC PM Regional Aviation Manager, G4S 1 G4S
More informationExpediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013
Expediting the Customer Travel Experience IAAE FOAM CONFERENCE 14 MAY 2013 Air New Zealand - Self Service Check-in Qantas - Q-card & Q Bag Tag RFID enabled Frequent Flyer Card Q-card RFID enabled Permanent
More informationTERMINAL DEVELOPMENT PLAN
5.0 TERMINAL DEVELOPMENT PLAN 5.0 TERMINAL DEVELOPMENT PLAN Key points The development plan in the Master Plan includes the expansion of terminal infrastructure, creating integrated terminals for international,
More informationsolutions Amadeus for ground handlers
So what captured your interest? We have many solutions and options that can help your business grow. Please contact us to learn more. ground.handlers@amadeus.com www.amadeus.com/groundhandlers Amadeus
More informationMaterna Integrated Passenger Services (Materna ips)
Materna Integrated Passenger Services (Materna ips) Materna ips accompanies airline passengers throughout their whole journey: from web check-in at home, through all the handling points at their departure
More information7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY
7 Ways Facial Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY INTRODUCTION Boarding a plane used to be the exciting start to
More informationACRP Problem Statement No Recommended Allocation: -- ACRP Airport Baggage Handling Opportunity
ACRP Problem Statement No. 14-07-01 Recommended Allocation: -- ACRP Airport Baggage Handling Opportunity ACRP Staff Comments: US Airways is now offering real-time baggage tracking to their customers. The
More informationAirport IT Are you ready for the future
Airport IT Are you ready for the future Life was simple Trends Affecting Airports in the next 20 years It s all about me! I can travel the world (virtually) I am the new (middle class) passenger Shifting
More informationICT.aero Airport Technologies. NAS Airport Technologies
ICT.aero Airport Technologies NAS Airport Technologies What we re presenting 1. ICT Airport Technologies 2. How does it benefit your business 3. System features ICT Airport Technologies Our Airport Technologies
More informationAIRPORT SECURITY SOLUTIONS
AIRPORT SECURITY SOLUTIONS AIRPORT SECURITY SOLUTIONS Freedom of movement, uncompromised security As an international market leader in the entrance control market, Gunnebo understands the high demands
More informationAI in a SMART AIrport
AI in a SMART AIrport Steve Lee CIO & Group SVP(Technology) Changi Airport Group (Singapore) Pte. Ltd. 24 Oct 2017 2017 Changi Airport Group (Singapore) Pte. Ltd. Not to be used, disclosed or reproduced
More informationEnhance your arrival services and shape with us the future of Lost & Found
Enhance your arrival services and shape with us the future of Lost & Found Around 20 million bags With today s technologies, productivity can be increased by 50 % while improving passengers / airlines
More informationSmarter Travelers Seamless self-service travel experiences
Smarter Travelers Seamless self-service travel experiences Tuesday 30 August By: Jamie Partington & George Fenergi 2 Introduction Self Service at every step 92% passengers would book their travel Flight
More informationA History of Innovation at London's Gatwick Airport
AVIATION SOLUTIONS CASE STUDY A History of Innovation at London's Gatwick Airport Simon Meyer - Managing Director of Aviation Solutions at Human Recognition Systems Simon.meyer@humanrecognitionsystems.com
More informationHappy passengers. Lower operational costs.
Happy passengers. Lower operational costs. www.scanfly.aero Fast. Easy. Retrofit. Self Bag Drop is key for a fast and efficient passenger handling process. Airports and airlines worldwide acknowledge the
More informationNo b a g ga ge w i th o ut p a sse n ge r
B a g g a g e R e c o n c i - l i a t i o n S y s t e m P S I a i r p o r t / B R S f r o m P S I L o g i s t i c s G m b H No b a g ga ge w i th o ut p a sse n ge r Safet y co m e s f irst Background
More informationUS explores catalytic potential of biometrics
US explores catalytic potential of biometrics [Content preview Subscribe to Jane s Airport Review for full article] Federal agencies and aviation partners are pushing the adoption of biometrics at airports,
More informationCABIN BAGGAGE CHECKER
INTERNATIONAL BOARDING SOLUTIONS IATA IGHC Innovator Competition 2018 CABIN BAGGAGE CHECKER IMPROVING THE PASSENGER EXPERIENCE 1 THE PROBLEM 2 IT ENABLES IMPROVE THE TRAVEL EXPERIENCE Imagine if a passenger
More informationWe are the end to end solution for AUTOMATED BAG DROP SYSTEMS. BAGgate TM
We are the end to end solution for AUTOMATED BAG DROP SYSTEMS BAGgate TM Taking Care of Your Passengers Our Bag Drop Experience BCS are the experts on delivering end to end automated bag drop (ABD) solutions
More information01 Pre-Travel. Passenger Facilitation / Passenger Data Harmonization & Quality
01 Pre-Travel Passenger Facilitation / Passenger Data Harmonization & Quality 1 Key Facts and Figures Advanced Passenger Information Used throughout the 14 steps Required by over 50 countries Lack of Global
More informationSESSION 3 Future Planning & Flexibility
SESSION 3 Future Planning & Flexibility January 18, 2018 2018 Annual BHS Summit Maximizing the Value of Your BHS Asset Global/Future Planning Considerations January 18, 2018 2018 Annual BHS Summit Maximizing
More informationPRAJWAL KHADGI Department of Industrial and Systems Engineering Northern Illinois University DeKalb, Illinois, USA
SIMULATION ANALYSIS OF PASSENGER CHECK IN AND BAGGAGE SCREENING AREA AT CHICAGO-ROCKFORD INTERNATIONAL AIRPORT PRAJWAL KHADGI Department of Industrial and Systems Engineering Northern Illinois University
More informationThe Transforming Airport
DAY 2 FOUR PATHWAYS The Transforming Airport Distributed Airport Infrastructure Airport infrastructure; Creating greater choice and convenience for passengers is driving the trend for off-airport facilities.
More informationIntroduction to Off-Airport Baggage Processing Solutions IATA GAPS application July. Service by
Introduction to Off-Airport Baggage Processing Solutions IATA GAPS application - 2018 July Service by We re helping airports and airlines manage their capacity, expand without building more infrastructure
More informationAviation ICT Forum 2014
Aviation ICT Forum 2014 More ground to break Shaping the future. Together 16 17 October 2014 Follow the discussion @SITAonline #SITAIndia Tomorrow s Airport Today - IT Infrastructure & Stakeholder Management
More informationBorder Security for Air Transport in the Pacific
Border Security for Air Transport in the Pacific Paul DALTON Regional Vice President S.E Asia, Australia & South Pacific PECC Round Table Noumea 12-13 November 2003 A changing global environment Uncertainty
More informationRFID based Airport Management System
RFID based Airport Management System WHITE PAPER Ver 1.0 (April2013) Travel and transportation impacts a wide spectrum of industries. The airline industry handles more than 2 billion passengers annually.a
More informationThe quest to end lost airline luggage 31 August 2016, by Scott Mayerowitz
The quest to end lost airline luggage 31 August 2016, by Scott Mayerowitz hopes that by deploying a RFID, or radio-frequency identification, tracking system globally it can improve further. If the system
More informationFast Travel Now & What s next. Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific
Fast Travel Now & What s next Youn Kim Airport, Passenger, Cargo & Security, Asia-Pacific IATA 2016 Global Passenger Survey I want everything to go smoothly on my day-of-travel I m willing to give more
More informationDisruptive technologies and societal trends are changing everyday lives and shaking up competition across all industries
Disruptive technologies and societal trends are changing everyday lives and shaking up competition across all industries 5 years ago Now In 5 years Smartphones share (%) 18,6% 74,6% Total share? Will it
More informationCabling solutions at the core of complex Airport projects
Cabling solutions at the core of complex Airport projects JetBlue Terminal installation at New York JFK Airport Opening in Sept 2008 of a new 640.000 sq foot terminal The terminal will double the number
More informationCASE STUDY Amsterdam Airport Schiphol
CASE STUDY Amsterdam Airport Schiphol TRIPLANAR arrival carousel 70MB project cements productive partnership between Schiphol and Vanderlande Amsterdam Airport Schiphol has long been at the heart of Europe
More informationSmart Marine Ecosystem Strategy
Smart Marine Ecosystem Strategy Dmitry Rostopshin Director, Traffic Control & Management Solutions E-Navigation Underway North America 2018 Wärtsilä Why is the industry transforming? 20 BEUR waste not
More informationFUTURE PASSENGER PROCESSING. ACRP New Concepts for Airport Terminal Landside Facilities
FUTURE PASSENGER PROCESSING ACRP 07-01 New Concepts for Airport Terminal Landside Facilities In association with: Ricondo & Associates, TransSolutions, TranSecure RESEARCH Background Research Objective
More informationSix Must Have Capabilities to Improve the Passenger Experience
Six Must Have Capabilities to Improve the Passenger Experience Introduction At their worst, airports, both large and small, are noisy, crowded and stressful. As global air traic continues to grow the International
More informationCASE STUDY 4. Indonesian Government
CASE STUDY 4 Indonesian Government August 2014 Page 1 Table of Contents EXECUTIVE SUMMARY... 3 1 CUSTOMER NAME... 4 2 BUSINESS CASE BUSINESS DRIVERS... 4 3 CHALLENGE... 4 4 SOLUTION DESCRIPTION... 5 5
More informationTerminal 5. Arrivals Guide. Preparing for travel. Travel advice for anxious passengers
Terminal 5 Arrivals Guide Preparing for travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 5 Sensory awareness What you can expect This
More informationWe are the end to end solution for. PaxBag
We are the end to end solution for baggage reconciliation systems PaxBag Baggage Reconciliation by In 2010 the global air transport industry (ATI) mishandled 29.44 million bags globally or some 12 mishandled
More informationDevelopment of the AVSEC/COMM Work Programme 4.1 Hold Baggage Screening Task Force Developments (AVSEC/HBS/TF)
AVSEC/COMM/5- International Civil Aviation Organization 31/03/06 CAR/SAM REGIONAL PLANNING IMPLEMENTATION GROUP (GREPECAS) Fifth Meeting of the GREPECAS Aviation Security Committee (AVSEC/COMM/5) Buenos
More informationBirmingham Airport Guide
Birmingham Airport Guide A guide for children with autism In partnership with 1 Introduction We want to make sure that you feel as comfortable as possible during your time in the airport. We have teamed
More informationDisability Access Facilitation Plan DARWIN INTERNATIONAL AIRPORT
Disability Access Facilitation Plan DARWIN INTERNATIONAL AIRPORT DISABILITY ACCESS FACILITATION PLAN FOR DARWIN INTERNATIONAL AIRPORT Prior to Arrival...1 Prior to Arrival Kerbside Process & Car Parking...2
More informationDocumentation Issues and Initiatives
Documentation Issues and Initiatives Chris Markou Head, Operational Cost Management IATA, Safety and Flight Operations ASA Quality Committee Meeting June 12-14, 2017 About IATA (Intern l Air Transport
More informationIATA Paperless Operations; Update
IATA Paperless Operations; Update Chris Markou, PhD, MBA Head, Operational Cost Management IATA, Safety and Flight Operations 2017 ATA e-business Forum About IATA (Intern l Air Transport Ass n) Represents
More informationSmarter Journeys Start Here
Smarter Journeys Start Here Maximizing Airport Operations THE NEED FOR AMS SOLUTIONS Issues Need for accurate real time information Capacity issues (multiple potential bottlenecks) Manual/Fragmented processes
More informationReal-time route planning streamlines onboard operations, reduces fuel burn and delays, and improves on-time performance.
Real-time route planning streamlines onboard operations, reduces fuel burn and delays, and improves on-time performance. Operational Efficiency of Dynamic Navigation Charting Benefits such as improved
More informationAutomated Border Control. AFI-SECFAL meeting 24 May 2017, Gaborone (Botswana)
Automated Border Control AFI-SECFAL meeting 24 May 2017, Gaborone (Botswana) Background The need to facilitate smooth and secure border crossings will continue to rise significantly, especially at airports.
More informationScarecrow Mobile Solutions (Pty) Ltd Customer inspired, hand-crafted software. Airline Online Recruitment Management September 2017
Scarecrow Mobile Solutions (Pty) Ltd Customer inspired, hand-crafted software PostNet Suite 302, Private Bag X3, Northriding, 2162, Republic of South Africa Unit M2, TicketPro Dome, Cnr Olievenhout & Northumberland,
More informationNotice of Intent to File an Application to Impose and Use a Passenger Facility Charge at Fort Lauderdale-Hollywood International Airport
Notice of Intent to File an Application to Impose and Use a Passenger Facility Charge at Fort Lauderdale-Hollywood International Airport Pursuant to 14 CFR Part 158.24(a) (1) (III), the Broward County
More informationRonan Delaney. DELANEY_RONAN_AVIATION_JUN_2018.DOCX
Ronan Delaney Profession Structural Engineer Current Position Associate Principal Global Aviation Skills Leader Joined Arup 1988 Years of Experience 25+ Nationality Irish Qualifications Bsc (Eng), Dip
More information7 Ways Face Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY
7 Ways Face Recognition Can Unlock A Secure, Frictionless and Personalized Travel Experience COURTESY OF A SINGLE, UNIFIED BIOMETRIC KEY INTRODUCTION Boarding a plane used to be the exciting start to any
More informationFACILITATION PANEL (FALP)
International Civil Aviation Organization WORKING PAPER 23/3/16 English only FACILITATION PANEL (FALP) NINTH MEETING Montréal, 4-7 April 2016 Agenda Item 3: Amendments to Annex 9 AIRPORT TRAFFIC FLOW ARRANGEMENTS
More informationOVER A MILLION BAGS ARE NOT REUNITED WITH THEIR OWNERS
THE PROBLEM EXPLAINED OVER A MILLION BAGS ARE NOT REUNITED WITH THEIR OWNERS According to the 2018 SITA Baggage Report, a total of 22.7 million bags were mishandled of which 5% was stolen or permanently
More informationIn association with AIR TRANSPORT INDUSTRY INSIGHTS
In association with AIR TRANSPORT INDUSTRY INSIGHTS FOREWORD The air transport industry continues to grow globally with passenger numbers reaching an all-time high of more than four billion last year.
More informationSIAMOS Put your airport ahead through innovation. Siemens AG All rights reserved.
SIAMOS Put your airport ahead through innovation Siemens AG 2012. All rights reserved. SIAMOS The airports operations challenges and, additionally, EuroControl's Collaborative decision making CDM targets
More informationDOWNLOAD OR READ : ABC WORLD AIRPORTS PDF EBOOK EPUB MOBI
DOWNLOAD OR READ : ABC WORLD AIRPORTS PDF EBOOK EPUB MOBI Page 1 Page 2 abc world airports abc world airports pdf abc world airports OAG is the world's leading provider of digital flight information, intelligence
More informationA Multi-Agent Microsimulation Model of Toronto Pearson International Airport
A Multi-Agent Microsimulation Model of Toronto Pearson International Airport Gregory Hoy 1 1 MASc Student, Department of Civil Engineering, University of Toronto 35 St. George Street, Toronto, Ontario
More informationPASSENGER JOURNEY. Our vision: a seamless, secure and efficient walking pace journey that is highly personalized throughout.
NEXTT JOURNEY Our vision: a seamless, secure and efficient walking pace journey that is highly personalized throughout. 00 THROUGHOUT THE JOURNEY IDENTITY MANAGEMENT Biometrics are used to confirm identity
More informationPaperless Aircraft Operations - IATA s Vision and Actions - Chris MARKOU IATA Operational Costs Management
Paperless Aircraft Operations - IATA s Vision and Actions - Chris MARKOU IATA Operational Costs Management IATA s Paperless Initiatives Passenger Reservations, Ticketing and Airport Processes e-ticketing
More informationTerminal 2. Arrivals Guide. Preparing to travel. Travel advice for anxious passengers
Terminal 2 Arrivals Guide Preparing to travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 2 Sensory awareness What you can expect This
More informationBristol Airport. A guide for children with autism
Bristol Airport A guide for children with autism Introduction We recognise that airports can be stressful environments. This is especially the case for people with autism. We want to make sure that all
More information2012 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS
2012 IATA GLOBAL PASSENGER SURVEY HIGHLIGHTS * The information contained in our databases and used in this presentation has been assembled from many sources, and whilst reasonable care has been taken to
More informationAUSTRALIAN AIRPORTS ASSOCIATION AUSTRALIAN AIRPORTS DRIVING TOURISM GROWTH
AUSTRALIAN AIRPORTS ASSOCIATION AUSTRALIAN AIRPORTS DRIVING TOURISM GROWTH AUSTRALIAN AIRPORTS DRIVING TOURISM GROWTH DRIVING ECONOMIC GROWTH In 2016-17 Australian airports added: $34.6 billion in economic
More informationBirmingham Airport 2033
Over the next 15 years, we will expand and improve the Airport to maximise our potential as a single runway airport by investing 500 million in new development. Our plans take account of our forecasted
More informationBeijing Airport. Baggage handling system for one of the world s largest airports. Success story. Airport Logistics
Beijing Airport Baggage handling system for one of the world s largest airports Success story Airport Logistics The customer As owner of Beijing Airport, Beijing Capital International Airport Company Limited
More informationCLASS SPECIFICATION 5/12/11 SENIOR AIRPORT ENGINEER, CODE 7257
Form PDES 8 THE CITY OF LOS ANGELES CIVIL SERVICE COMMISSION CLASS SPECIFICATION 5/12/11 SENIOR AIRPORT ENGINEER, CODE 7257 Summary of Duties: A Senior Airport Engineer performs the more difficult and
More informationIdentity Management and Biometric Recognition A Revolution In Passenger Processing. GAPS Day 2 The Seamless Journey
Identity Management and Biometric Recognition A Revolution In Passenger Processing GAPS Day 2 The Seamless Journey Moderator: Guido Peetermans, Head, Passenger Security, IATA Panel: Bob Broere, VP, PSS
More information400 SITA members. 35+ AIR TRANSPORT CIOs EASY AIR TRAVEL EVERY STEP OF THE WAY > 2800 CUSTOMERS WORLDWIDE REPRESENTING AIR TRANSPORT BY SECTOR
EASY AIR TRAVEL EVERY STEP OF THE WAY 100% INDUSTRY-OWNED AND DRIVEN Owned by hundreds of air transport industry members. Driven by over 35 air transport industry CIOs and senior IT professionals, who
More informationIAA Submission on the Commission for Aviation Regulation s Draft 2014 Determination of Maximum Level of Charges at Dublin Airport
IAA Submission on the Commission for Aviation Regulation s Draft 2014 Determination of Maximum Level of Charges at Dublin Airport In its draft 2014 determination of the maximum level of charges at Dublin
More informationOn-time departure rate up. Less congestion. RFID changes ferry travel.
On-time departure rate up. Less congestion. RFID changes ferry travel. Singapore is a key international hub and Singapore Cruise Centre Pte Ltd which manages 4 terminals, decided to improve its IT systems
More informationSimplifying the Business
Simplifying the Business Five ways air transport is getting better Philippe Bruyère Program Director - StB To represent, lead and serve the airline industry Welcome everyone. My name is Philippe Bruyère,
More informationModule 1: One DHS Solution (APIS Pre-Departure and Secure Flight) Section 1: One DHS Solution Briefing August 2007
Module 1: One DHS Solution (APIS Pre-Departure and Secure Flight) Section 1: One DHS Solution Briefing August 2007 Course Overview Audience: Aircraft Operators Objective: Outline the One DHS Solution for
More informationPreparatory Course in Business (RMIT) SIM Global Education. Bachelor of Applied Science (Aviation) (Top-Up) RMIT University, Australia
Preparatory Course in Business (RMIT) SIM Global Education Bachelor of Applied Science (Aviation) (Top-Up) RMIT University, Australia Brief Outline of Modules (Updated 18 September 2018) BUS005 MANAGING
More informationWhitepaper. All bags aboard. Delivering a baggage service for the digital age
Whitepaper All bags aboard Delivering a baggage service for the digital age Contents 1. Foreword 2. Baggage tracking: it s time to do it differently 3. Baggage tracking in the digital age: a win-win 4.
More informationWorld Passenger Symposium
World Passenger Symposium 24 26 October 2017 Centro de Convenciones Internacional de Barcelona (CCIB) World Financial Symposium 2014 World Passenger Symposium 2017 Baggage, can you Handle it? Tracking
More informationPAX OPTIMA Advanced Passenger Checkpoint (APC) solutions
PAX OPTIMA Advanced Passenger Checkpoint (APC) solutions MOVING YOUR BUSINESS FORWARD M U LT I P L E divesting and diverting configurations INTEGRATiON with other CHECKPOINT technologies DEVICEAGNOSTIC
More informationSecurity Needs Of The Transport Sector: Athens International Airport
TOWARDS A COGNITIVE COMPUTING PLATFORM SUPPORTING A UNIFIED APPROACH TOWARDS PRIVACY, SECURITY AND SAFETY (PSS) OF IOT SYSTEMS Security Needs Of The Transport Sector: Athens International Airport KKKKKKKKKK
More informationJOHN WAYNE AIRPORT SECURITY
John Wayne Airport Security APRIL 28, 2003 1 JOHN WAYNE AIRPORT SECURITY SUMMARY The 2002 2003 Orange County Grand Jury began reviewing the John Wayne Airport (JWA) security operations in August 2002 with
More informationAUGUST 2017 GNSS REVIEW. Survey Economics Chances of success. Mobile Mapping Airport scanning. Stag s Leap Winery Pre-construction plan
AUGUST 2017 GNSS REVIEW Survey Economics Chances of success Stag s Leap Winery Pre-construction plan Mobile Mapping Airport scanning RISING PERFORMANCE» ERIK DAHLBERG Civil aviation is an outlier. It s
More informationNavitaire GoNow Day-of-departure services
Navitaire GoNow: Day-of-Departure Made Smarter GoNow is Navitaire s advanced day-of-departure suite offering today s evolving airlines a comprehensive, scalable solution to support efficient, cost-effective
More informationDEVELOPMENT OF TOE MIDFIELD TERMINAL IROJECT CAPACITY ENHANCEMENT REPORT DEPARTMENT OF AVIATION TOM FOERSTER CHAIRMAN BARBARA HAFER COMMISSIONER
PETE FLAHERTY COMMISSIONER TOM FOERSTER CHAIRMAN DEPARTMENT OF AVIATION BARBARA HAFER COMMISSIONER STEPHEN A. GEORGE DIRECTOR ROOM M 134, TERMINAL BUILDING GREATER PITTSBURGH INTERNATIONAL AIRPORT PITTSBURGH,
More informationAirport Planning and Terminal Design
Airport Planning and Terminal Design Major Terminal Design Considerations Passenger Terminal Configuration Passenger Terminal Concepts Major Design Considerations 1 Terminal Configuration Centralised processing
More informationAIRPORT OF THE FUTURE
AIRPORT OF THE FUTURE Airport of the Future Which airport is ready for the future? IATA has launched a new activity, working with industry partners, to help define the way of the future for airports. There
More informationTerminal 3. Arrivals Guide. Preparing for travel. Travel advice for anxious passengers
Terminal 3 Arrivals Guide Preparing for travel Travel advice for anxious passengers About this guide Sections About this guide Finding your way around Terminal 3 Sensory awareness What you can expect Information
More informationRISING PERFORMANCE. Civil aviation is an outlier. It s BY ERIK DAHLBERG
RISING PERFORMANCE Compact mobile mapping systems can be installed on small passenger cars. Civil aviation is an outlier. It s among the few industries where tight government regulations are widely accepted
More informationCanada s Airports: Enabling Connectivity, Growth and Productivity for Canada
Canada s Airports: Enabling Connectivity, Growth and Productivity for Canada 2018 Federal Budget Submission House of Commons Standing Committee on Finance Introduction The Canadian Airports Council is
More informationThe Latest and Greatest in Passenger Processing Technology
ACI-NA Airport Board Members & April 23, 2012 The Latest and Greatest in Passenger Processing Technology Presented By: Francis T. Barich, President Barich, Inc. 1 Traditional Passenger Processing Services
More informationDRAFT. Master Plan RESPONSIBLY GROWING to support our region. Summary
Master Plan GROWING 2017-2037 RESPONSIBLY to support our region Summary DRAFT 2 1 Introduction Over the next three decades, Southern Ontario is set to experience significant growth its population will
More informationRemarks by Mr. Philippe Rainville. President and Chief Executive Officer. Aéroports de Montréal (ADM)
Remarks by Mr. Philippe Rainville President and Chief Executive Officer Aéroports de Montréal (ADM) Global Aviation Security Symposium (AVSEC2017) OACI/ICAO Montréal, September 12, 2017 1 Ladies and gentlemen,
More information2005 ANNUAL GENERAL MEETING
2005 ANNUAL GENERAL MEETING Address by Garth F. Atkinson President and Chief Executive Officer April 20, 2005 Before proceeding with my formal remarks, it is my great pleasure to introduce the other members
More informationTransforming Passenger Processing
Transforming Passenger Processing Through Self Service Sam Munda Sales Director, Sub-Sahara Africa ACI AFRICA ABUJA 17 Sep 2010 Agenda Market Overview SITA Self Service Portfolio Conclusions What is the
More informationAt the Heart of Simplified Operations
At the Heart of Simplified Operations Embrace the New, Transform Processes, and Enrich Passenger Experience ONE Order to deliver exceptional passenger experience and effectively manage travel operations
More informationAirlines. Focus on the customer. Global Airport and Passenger Symposium October 2 - October 4, 2018 Athens, Greece.
airlines.iata.org ISSUE 02 Issue 02: Wednesday 3 October 2018 Airlines. Global Airport and Passenger Symposium October 2 - October 4, 2018 Athens, Greece Focus on the customer Air travel in Greece continues
More information