Smarter Journeys Start Here

Transcription

1 Smarter Journeys Start Here

2 Maximizing Airport Operations

3 THE NEED FOR AMS SOLUTIONS Issues Need for accurate real time information Capacity issues (multiple potential bottlenecks) Manual/Fragmented processes that increase operational costs, impact SLA and revenues Customer satisfaction impacted by disruption Lack of business intelligence on operational activities Billing inaccuracy 3

4 AMS SNAPSHOT AMS gives you more control over real-time operations to help to drive business results. KEY BENEFITS Fully pre-integrated airport operations solutions on a single platform Enhanced collaboration between the different actors involved in the management of flight movements Increased airport capacity and control on business drivers Reduction in costs from more efficient staffing levels/equipment allocations and fewer airline delays Improved airport experience for all stakeholders Best recovery from adverse conditions and irregularities Management of all airport resources from the terminal to the runways FEATURE / FUNCTION Strategic and real-time flight management Dashboard, KPI, and SLA management Integrated flight information display with public address and announcement control Strategic, tactical, and real-time resource allocation of mobile and fixed resources Alert handling with decision support Long time planning: what-if scenarios and slot management Billing for aeronautical services 4

5 AIRPORTCENTRAL Strategic and Real Time Flight management Reference data Core of the system integration In line Data Quality Auditing Billing Reporting Dashboarding, KPI and SLA management Irregularities handling 5

6 Strategic & Tactical Planning to Real time allocation What-if scenarios Fixed resources Gates / Stands Lounges Check-in Counters Baggage Carousels Aircraft Slots Security points, immigration counters, trolleys etc Alert handling with Decision Support AIRPORTRESOURCE MANAGER 6

7 Mobility

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12 12 From Dashboards to Action Boards

13 Making Baggage Smarter

14 BAGGAGE MANAGEMENT Baggage Management BagManager: 140+ airports BagMessage: 2.5+ billion baggage information messages processed annually WorldTracer: #1 baggage tracing network with 440+ airlines and ground handlers, in use at 2,800+ airports BagJourney: Big traction due to IATA 753 Baggage Management BagManager (BRS/BMS): Real-time baggage management and reconciliation systems Helps airlines, airports and Ground Handlers tracking and managing bags from check-in to final destination. BagMessage: Single solution for distributing baggage messages worldwide Used by airlines and airports. Standard interface between airline DCSs, and airline/airport baggage systems. WorldTracer: Global service matching found bags with lost bag reports BagJourney: Accepts, consolidates and translates the available baggage tracking data from check-in to final destination and makes this information available to airlines and airports 14

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16 AIRPORT BAGGAGE JOURNEY

17 BagJourney 17

18 HOW DOES IT WORK? Checked-in BSM.V/1LLHR.N/ P/1DRUMMOND/PMR.F/KL1234/30JUN/AMS.O/KL999/30JUN/JFK.S/Y/07E/C///Y.Y/KL/ zz550SILVER.L/E53N9XJ ENDBSM Bag screened BPM.V/1LLHR.J/S/43S/120D32/30JUN/064 12L.X/CLR/LEVEL1/.N/ P/1DRUMMOND/PMR.F/KL1234/30JUN/AMS.O/KL999/30JUN/JFK ENDBPM Bag sorted BPM.V/1LLHR.J/S/43S/120D32/30JUN/064212L.P/1DRUMMOND/PMR.F/KL1234/30JUN/AMS.O/KL999/30JUN/JFK ENDBPM Ready for Load BPM.V/1LLHR.J/R/43S/120D32/30JUN/06452L.U/AKE12345KL.P/1DRUMMOND/PMR.F/KL1234/30JUN/AMS.O/KL999/30JUN/JFK ENDBPM Loaded BPM.V/1LLHR.J/R/11F/120D32/30JUN/06502L.U/AKE12345KL/11R.P/1DRUMMOND/PMR.F/KL1234/30JUN/AMS.O/KL999/30JUN/JFK ENDBPM 18

19 HOW DOES IT WORK? 19

20 BAGJOURNEY A DATA REPOSITORY OF BAGGAGE HANDLING EVENTS Ground staff GUI Mobile app. Disruption/ Pro-ration/ Adhoc Queries Airline staff with tablets providing updates to passengers. Tracing staff can validate claims. Check on a bag from any PC with internet access. Passengers mobile app. Airports could allow passengers to see the status of their bags when arriving or departing the airport. 20

21 21 Thank You