Improving planning and preparation for an AOG
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1 Improving planning and preparation for an AOG Denis Edinosyak, MRO BEER 2016, Prague
2 Key Company Milestones The Volga-Dnepr Group (VDG) was established in 1990 More than 10 business units in 9 countries all over the world, Volga- Dnepr Group employs over 3,500 professional staff and continues to develop as one of the top 10 leaders of global air cargo industry Volga Dnepr Technics is a separate business unit within Volga- Dnepr Group which provides maintenance, repair and overhaul services for both foreign and Russian-manufactured aircrafts Established in 2008 and formed from existing business units and new MRO organizations, VDT provides a wide range of MRO services for aircraft produced by Russian and international manufacturers 2
3 VDT Group today Frankfurt (FRA) line maintenance for B /300/400/8. (GEnx) B737 CL Moscow (SVO, DME VKO) line maintenance for B /8 (GEnx), B737 NG, A320 family line maintenance for B737 CL and B737 NG up to and including A- check related services Krasnoyarsk (KJA) line maintenance for B /300/400/8 (GEnx) Krasnodar (KRR) Leipzig (LEJ) line maintenance for B /300/400/8 (GEnx), B737 CL, An- 124, Il-76 hangar complex of sq.m Fujairah (FJR) maintenance services for Il-76 and other Russian-manufactured aircrafts on a wide range services line maintenance for B737 NG, Airbus A320 family Sharjah (SHJ) maintenance services for An-124, Il-76 and other Russian-manufactured aircrafts on a wide range services line and base maintenance for B /300/400, B737 CL, B737 NG, A320 family hangar complex of sq.m. Volga-Dnepr Technics locations 3
4 Serviced aircraft VDT provides maintenance and related services for the following aircraft types: Boeing Airbus Antonov Ilyushin Region MRO Location Airports B /300/ 400/-8 (Genx) B737 CL B737 NG B757 A320 family A330 An An-24/26 IL-76 Russia SVO Moscow DME VKO Krasnoyarsk KJA Krasnodar KRR UAE Europe Sharjah SHJ Fujairah FJR Leipzig LEJ Frankfurt on Main FRA 4
5 AOG. Main reason of the situation DEFECT (NO GO item) DAMAGE OF A\C (out of limit) WEATHER CONDITIONS 5
6 Defect Management. Brief overview Additional info & Trouble Shooting Yes Can defect be rectified? No No MEL applicable? Yes MAREPS/ PIREPS Planning & Implementation AOG Process MEL/CDL Control & Applying Corrective Action Program Defect rectification Priorities setting & Planning Recurring Defects & Incidents Items on Alert or Top Items Component Removal Sys Reset/Fault Intermediate. Structural Repair Work Order Short-term defect analyze Long-term defect analyze SOS/NFF Policy Monitor Time-limited repair? Yes Knowledge Database Update No 6
7 AOG Cost (direct) COMPONENT ITSELF TRASPORTATION CUSTOM CLEARANCE REPAIR APPROVAL RECOVERY TEAM (DOUBLE NORMAL PRICE) Maintenance Cost 6% For Structure time and price for service request (out of SRM repairs) 18% Unit Cost 33% Recovery team 12% Shipment 16% Custom clearance 15% 7
8 AOG Cost (indirect) Lost profit (up to 75 kusd per day) Crew time Passenger's accommodation Meals for the passengers Perishable cargo lost (if appl.) Airport fee 8
9 Maintenance Cost Distribution 9
10 Insourcing Process management (ISO standards in place) Procedures (everybody knows what to do) LEAN (waste of time and resources are minimized) Knowledge Database (accumulated experience) Aircraft Health Management and proactive use of maintenance data Reliability program data IT System 10
11 AHM as Proactive Maintenance ACARS Report Input Monitoring (ACMF, Snapshots, IM) Report Custom Alert (Hidden) Event Driven Uplinks Actionable Items 11
12 Proactive Use Of Aircraft Data Economic Airworthiness At Gate Next Flight Custom Alerts and Proactive Reliability Analysis Traditional Simple Fault Forwarding Real-time Health Management Maximized Ramp Maintenance Opportunity Scheduled Maintenance Unscheduled Maintenance 12
13 Outsourcing TTS Contract Service Level Agreement (Transparent performance through KPIs) Store / Pool (time) LEAN AOG desk 13
14 TTS versus Time and Material TTS Operator just flying. Transparent performance through KPIs Single-point communication Dedicated fleet manager Reduced complexity full control Reliable MRO partner T&M Time-and-materials contracts and labor-hour contracts are not fixed-price contracts 14
15 Planning and preparation for an AOG NO GO Items list (analyzing the systems and comparing with MEL) Engine Condition Monitoring AHM SB implementation IT System 15
16 Weight up Cost + Efforts + Time of PREVENTION Cost + Efforts + Time of RECOVERY AOG Engineering Maintenance 16
17 Thank You for attention and have a nice flight home without delay caused by AOG! 17
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