DELEGATE INFORMATION BROCHURE 6 TH ANNUAL FLIGHT OPERATIONS CONFERENCE 28 TH & 29 TH NOVEMBER 2012, PARK INN HOTEL, HEATHROW AIRPORT, UNITED KINGDOM

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1 TESTIMONIALS 2011: Very informative and relevant to the challenges faced by airlines today, AIRCRAFT OPERATIONS SUPPORT SYSTEMS MANAGER, EASYJET Very well organised and conducted, ETS MANAGER, EL AL 28 TH & 29 TH NOVEMBER, PARK INN HOTEL, HEATHROW AIRPORT, UNITED KINGDOM DELEGATE INFORMATION BROCHURE SPONSORS AND EXHIBITORS

WHY ATTEND AS A DELEGATE? The 6th Annual Flight Operations Conference is the world s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft.

2 WHY ATTEND AS A DELEGATE? The 6th Annual Flight Operations Conference is the world s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft. It provides airlines with a one-stop solution to streamline and increase efficiency within their aircraft operating procedures. The topics discussed and the software and related products to demo and view in the exhibition hall have the potential to reduce airline operating costs dramatically. This conference is the world s only fully dedicated flight operations conference designed to assist an airline maximise their potential in an increasingly difficult market through implementing various operating cost saving techniques and by adopting the latest technology. KEY TOPICS UNDER DISCUSSION: ipad/tablets in the Flight Deck - Learn about the latest developments in ipad/tablet technology over the past 12 months. Hear ipad EFB case studies; learn how to increase your operations efficiency and manage your documentation using tablet technology. EU ETS : ETS Stage 2 - what airlines need to do to prepare; How to prepare key ETS data and submit reports; the potential consequences of the global legal challenges. Fuel Efficiency : Learn from the airline panel about the key to a successful Fuel Efficiency program, including IT systems and how to identify the largest gains in fuel efficiency. Aviation Biofuel : An industry update on the latest biofuel programs and an analysis of operations data from a real-life flight using biofuel. Latest Innovations : Pilotless aircraft and taxiing without using engines. SESAR : Getting ready for SESAR and 4D flight in Europe in 2015 and how to prepare your fleet by upgrading avionics for CPDLC Latest IT Solutions : IT has become vitally important as airlines strive to cut costs operating their aircraft. The latest solutions are analysed including: ipad/tablet technology, fuel saving systems, EFBs, flight planning, automated flight information reporting systems, air situation display, ETS reporting solutions, plus more. The event also gives you the outstanding opportunity to demo the latest solutions from the worlds leading vendors

3 LIVE SOFTWARE AND PRODUCT DEMONSTRATIONS: Extended breaks during the presentation programme (including a two hour cocktail reception) allows airlines and aircraft operators the opportunity to browse the extensive exhibition area. It provides the ideal opportunity to: Try out all the major Operations IT solutions and other Operations products from the world s leading vendors. Learn how each product can assist you with your aircraft operating procedures Try out all the latest upgrades and add-ons to complement your current systems Speak with the vendors about problems you may be having with your current system and discuss the best solutions Operations Software available to Demo includes: EFB (Electronic Flight Bag) ETL (Electronic Technical Log) Flight Planning Solutions Aircraft Situation Display Software Operations Cost Management Solutions Optimising Weight & Balance Software Fuel Saving Solutions REFRESHMENT AREA E18 E19 E17 E16 E20 E26 E21 E25 E22 E15 E24 E23 E14 E13 MAIN ENTRANCE E10 E11 E12 E4 E3 E2 E1 E9 E8 E7 E6 E5 AREA REFRESHMENT AREA

4 AGENDA OF PRESENTATIONS DAY ONE - WEDNESDAY 28 TH NOVEMBER The presentations are being delivered by Industry Experts, Aviation Authorities, Systems Suppliers, Consultants, OEMs, Airlines and Aircraft Operators to provide you with a unique insight into the key issues from a myriad of key perspectives. Speakers include: Boeing, Germania, Skyworks, Transavia France, Eurocontrol, CAA, LOT Polish Airlines, Lufthansa Consulting, plus more. 8.00am 8.55am 9.00am 9.30am 10.00am 10.30am 11.30am 12.00pm 12.30pm 2.00pm 2.30pm REGISTRATION, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL CHAIRMAN S OPENING REMARKS Airline Case Study: Denim Air outline their Class II EFB ipad project; the project challenges, approval process and expected benefits are analysed. Maarten Temminck, Project Manager, Denim Air Airline Case Study: AeroLogic outline their successful ipad EFB project and reveal the challenges to implementation and Operational Benefits Wolfgang Sperber, Administrator EFB & Operations, AeroLogic OEM Focus: Boeing outline the launch of their OnBoard Performance Tool Solution (OPT) for ipad which links seamlessly with digital flight deck. Bill Vlases, Manager EFB Solutions, Boeing REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL Airline Case Study: Closing the loop. How to integrate your EFB with other key Flight Operations systems Stefano Mauro, EFB Administrator & Deputy DFO, Skywork Airlines Airline Case Study: Modern workflows to distribute Flight Operational Manuals via EFBs. The increases in efficiency are revealed and analysed Lutz Kohlert, Assistant Postholder Operations, Germania Fluggesellschaft GmbH Torsten Machert, General Manager, EasyBrowse GmbH LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL Windows 8: EFB game changer? CASPIS have developed the first EFB designed for Windows 8 - here they use their development experience to outline the full potential of Windows 8 in the Flight Deck. Izidor Gams, Senior Product Manager, CASPIS Information Systems Ltd. e-operations & airline digitalization: Better decision making for aircraft operations improvements. How to increase management of flight operations for additional savings on operating costs by defining an orientation plan and schedule improvements in terms of EFB, Flight Efficiency Programs, real-time decision aid system, plus more. Michael Benhamed, Head of Air Transport Services, CGX AERO

5 DAY ONE - WEDNESDAY 28 TH NOVEMBER CONTINUED pm 3.30pm 4.15pm 4.45pm 5.15pm 6.00pm pm Alternative Training Qualification Programme (ATQP) - what s in it for your operation? How ATQP is changing the landscape of flying training; improving pilot knowledge and performance; and saving airlines costs. Capt. Steve Deverall, Head of Training, Flybe Capt. Mark Linney, Executive Director, Evoke Systems REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL The increasing use of ipads/tablets for Line Maintenance - how to optimse the transfer of key flight data to the ground crew Paul Saunders, Operations Director, Conduce Consulting Airline Case Study: An Electronic TechLog (ETL) success story. The ETL project and operational benefits are analysed and discussed. Stuart Deathridge, Project Engineer, Thomas Cook Airlines Latest Innovations: An update on how the WheelTug electric taxi program can free airlines from tugs and fuel sucking engine-based taxing Isaiah Cox, CEO, Wheeltug COCKTAIL RECEPTION & SOFTWARE DEMOS - EXHIBITION HALL Excellent. I found the conference to be very informative and relevant. The contacts we`ve made will likely prove very useful in improving the operations of US Airways., Director Operations Engineering, US Airways Very relevant and useful to current issues within the airlines, Fleet Group Project, Jet2 Well organised and good value, Director Flight Operations, Twinjet Aviation

6 AGENDA OF PRESENTATIONS DAY TWO - THURSDAY 29 TH NOVEMBER 8.00am 9.00am 9.30am 10.00am 10.30am 11.30am 12.30pm 2.00pm 2.30pm 3.00pm BREAKFAST, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL Keynote Presentation: ETS Stage 2: EU Emission Trading Scheme is soon to enter its second trading period (2013 / 2010). Guido Harling outlines what airlines need to do. Guido will also discuss the implications of last week s announcement to postpone ETS for non-eu carriers for one year. Guido Harling, Lead Verifier & Managing Director, ETSverification GmbH EU ETS a Regulators View: Bringing Aviation within the EU-ETS: is its bark worse that its bite? The CAA analyse how EU ETS has affected airlines so far and then look at future key issues for operators, regulators and Government. Dave will also discuss the consequences, from a regulator s viewpoint of last week s announcement to postpone ETS for non-eu carriers for one year. Dave Miller, Regulatory Policy Group, Civil Aviation Authority (CAA) Airline Case Study: Using an IT system to capture key ETS data and to sumbit your reports and improve fuel efficiency. Cyril Canu, Head of OCC, Transavia France REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL Airline Round Table Discussion: Fuel Efficiency Key executives from 3 airlines discuss their fuel efficiency programs and the following key points: How to analyse your key fuel consumption data. Identifying where the largest gains in efficiency can be gained. How important are IT systems to manage the fuel efficiency program? How to structure an effiecient fuel saving program Airline Panelists: Cyril Canu, Head of OCC, Transavia France Sander de Moor, Project Lead - Fuel Efficiency, LOT Polish Airlines Capt. Frank Lumnitzer, Fuel Management, Condor Panel Chairman: Ingo Lueschen, Managing Consulting, Lufthansa Consulting LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL Aviation Bio Fuels: Biofuel and Fuel Efficiency - an integrated approach Thijs Komen, Biofuel Director, KLM SESAR: An outline of the joint British Airways and NATS TOPFLIGHT project. TOPFLIGHT optimises operational practice from pushback to taxiing to flight control and continuous decent approach, all designed to achieve minimal emissions and delay. It is expected that each transatlantic flight will save approximately 500kg in fuel - the equivalent to 1.6 tonnes of CO2 emissions. This potential industry game changer is discussed and analysed. Ian Jopson, Head of Environment, NATS REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL

7 DAY TWO - THURSDAY 29 TH NOVEMBER CONTINUED 4.00pm 4.30pm 5.00pm 1 Hour SESAR Masterclass from Eurocontrol. Everything you wanted to know! SESAR: The expected Objectives and evolutions. How SESAR will improve the network performance. Etienne de Muelenaere, Head of Operational Requirements & Acceptance Section Network Operations Management Division, Eurocontrol SESAR: What can airlines / operators expect? Eurcontrol outline how SESAR will impact airlines and what they need to do to prepare. Gerard Mavoian, Eurocontrol CLOSE OF

6TH ANNUAL FLIGHT OPERATIONS 28th & 29th November DELEGATE BOOKING FORM Hotel Accommodation: Aircraft Commerce has reserved a block of rooms at a reduced rate of UK 119 per night.

8 6TH ANNUAL FLIGHT OPERATIONS 28th & 29th November DELEGATE BOOKING FORM Hotel Accommodation: Aircraft Commerce has reserved a block of rooms at a reduced rate of UK 119 per night. To book a room, please call and quote AIRC2711 when booking. I wish to register: EUR100 discount available when you register BEFORE 26th October! No of Delegates. Delegate rate EUR750 TOTAL EUR... (TOTAL to be registered) (will be EUR850 after 26th October) My / Our Details: DELEGATE 1 Name: DELEGATE 2 Name: DELEGATE 3 Name: Company:. Job Title: Telephone: Company:. Job Title: Telephone: Company:. Job Title: Telephone: To register more than three Delegates, you can use a second form. Please write the TOTAL number of Delegates you are registering at the top of this form. METHOD OF PAYMENT Invoice me / Bank transfer Please find cheque enclosed (made payable to Nimrod Publications Ltd.) Please debit my credit card (cards will be debited to Nimrod Publications Ltd.) MasterCard Visa Cardholder s Name:. Card No.: Expiry Date: Alternate billing address:..... Please return by fax to: OR stephen@aircraft-commerce.com OR Telephone: For our CANCELLATION & REFUND policy, please view our Terms & Conditions at: By registering your Delegate place(s) using this form, you adhere to these Terms & Conditions.

9 TESTIMONIALS FROM PREVIOUS EVENTS It was very helpful and interesting. I would be very pleased to be invited to next conference CRJ EFB administrator, Adria Airways I will be attending this conference next year Flight Operations Data Analysis Manager, AirAsia Bhd. Great chance to view and demo the IT Solutions to support Fuel Efficiency programmes and an outstanding opportunity to network with other airlines Standard & Regulations Manager, Alitalia The event shows the future implementations and gives a great forecast for future of air travel Engineering Manager, Corendon Airlines Was good to attend and learn what is going on in aviation regarding fuel savings Training Director, Libyan Airlines A well organised and insightful event Director - Fleet Optimization Solutions, OSyS I was pleased to attend, the event gave me a great idea of the future of Flight Operations VP Business Development, Jordan Aviation Good conference, good location, good crowd, interesting topics, well organised Manager Sales & Marketing, Flygprestanda AB Pleased to view the solutions provided by the vendors in the exhibition area Ground Operations Manager, Heavylift International Airlines Good turn-out, relevant and friendly Managing Director, United Energy Advisors Good chance to check what other airlines and providers are doing Operations Engineering Manager, Vueling Airlines It s a good event that focuses on key present aviation issues. Keep up the good work Fuel Saving Manager, Nouvelair Tunisie Very good conference Production Interface Manager, Flybe Very good and helpful conference. Great networking, see you next year! Sales Manager, PACE This was a very informative and professionally presented program with very relevant discussion topic Operations, US Airways Very good, I will come again Director Flight Operations, Primera Air very informative, a worthwhile event General Manager Technical Services, Jet2.com Interesting and well prepared Fleet Management Director, Blue Air

AIRLINE DELEGATE INFORMATION BROCHURE

AIRLINE DELEGATE INFORMATION BROCHURE TESTIMONIALS 2011: Very informative and relevant to the challenges faced by airlines today, AIRCRAFT OPERATIONS SUPPORT SYSTEMS MANAGER, EASYJET Very well organised and conducted, ETS MANAGER, EL AL 28