11th Annual Flight Operations Conference
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- Edgar Horn
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1 , Heathrow, UK AIRLINES & OPERATORS DELEGATE INFORMATION BROCHURE It is becoming THE event of the year, very important for us to participate in for information gathering and networking Deputy Director Flight Operations, Danish Air Transport Sponsors & Exhibitors: For Further information:
2 WHY ATTEND AS A DELEGATE The is the world s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft. It provides airlines with a one-stop solution to streamline and increase efficiency within their aircraft operating procedures. The topics discussed and the IT solutions showcased in the exhibition hall have the potential to reduce airline operating costs dramatically. This is the world s only fully dedicated flight operations conference designed to assist an airline to maximise its potential in an increasingly difficult market through implementing various operating cost saving techniques adopting the latest technologies. Very informative and relevant to the challenges faced by airlines today Manager Aircraft Operations Systems Support, easyjet KEY TOPICS UNDER DISCUSSION Electronic Flight Bag (EFB): SmartLynx Airlines ipad EFB Case Study; Lufthansa Live weather and turbulence data. Digital Flight Deck: Lufthansa and KLM CityHopper case studies - paperless manuals and documents with advanced flight deck functionality. Aircraft Connectivity: Advanced flight tracking; Leveraging existing broadband SATCOM systems; Live weather data; Lufthansa Cargo wind uplink system via FMS case study. Latest Aircraft & Engine Types: Air Baltic Bombardier CSeries performance analysis. Flight Dispatch: SWISS dynamic slot management case study Fuel: Airline fuel efficiency case studies (Lufthansa, Ukraine International Airlines); Biofuel programme analysis; CORSIA and EU ETS Latest Innovations: Lufthansa CityLine ETL case study; Trajectory based operations; Solutions to improve ground operations efficiency; Wearable HUD advances; Evidence based pilot training. Latest IT Solutions: IT has become vitally important as airlines strive to cut costs operating their aircraft. The latest solutions are analysed including: Digital Flight Deck solutions, Fuel saving systems, EFBs, Flight Planning, Operations Documentation, ETLs, Post-flight data analysis. This is also an outstanding opportunity to demo the latest solutions from the world s leading vendors who are exhibiting their solutions during the event. See over page to learn more about the IT products the vendors exhibiting! For Further information: stephen@aircraft-commerce.com
3 E42 E41 E LIVE SOFTWARE AND PRODUCT DEMONSTRATIONS: Extended breaks during the presentation programme (including a two hour cocktail reception) allow airlines and aircraft operators to browse the extensive exhibition area. It provides the ideal opportunity to: Try out all the major Flight Operations Solutions from the world s leading vendors. Learn how each product can assist you with your aircraft operating procedures. Try out all the latest upgrades and add-ons to complement your current systems. Speak with the vendors about problems you may be having with your current system and discuss the best solutions. OPERATIONS SOFTWARE AVAILABLE TO DEMO INCLUDE : EFB (Electronic Flight Bag) ETL (Electronic Technical Log) Flight Planning Solutions Operations Efficiency Optimizers Operations Cost Management Solutions Optimising Weight & Balance Software Fuel Savings and Fuel Management Solutions Live Flight Tracking Solutions Connectivity Solutions CONFERENCE ROOM E34 Refreshment Area E33 E32 E30 E29 E28 E28A E35 E36 E31 TV SCREEN E37 E40 E39 E1 CONFERENCE OVERFLOW ROOM MAIN ENTRANCE REGISTRATION E2 E3 E4 E22 E23 E21 E5 E6 E24 E25 E26 E27 E20 E19 E18 E17 E16 Refreshment Area E7 E8 E9 E10 E11 E12 E15 E14 E13 Great mix of exhibitors and presentations. Jet2.com For Further information: stephen@aircraft-commerce.com
4 2017 CONFERENCE AGENDA The presentations are being delivered by Airlines and Aircraft Operators Industry Experts, Aviation Authorities, Systems Suppliers, Consultants, OEMs to provide you with a unique insight into the key issues from a myriad of key perspectives. DAY ONE Tuesday, 28th November :00 REGISTRATION, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL 08:55-09:00 CHAIRMAN S OPENING REMARKS 09:00-09:30 Airline Case Study: Pegasus Airlines - EFB, buy or to build? DIGITAL FLIGHTDECK In this case study, Pegasus Airlines outlines its extensive EFB project and decision to develop its own EFB solution. The case study will outline the benefits of this approach in terms of development freedom and the EFB challenges of developing an EFB solution from the ground-up. Now that PegasusEFB has been in operation for more than 2 years across the entire fleet of 80 aircraft and at all subsidiary bases you will see how the system is performing and delivering real operational benefits to the airline. The system includes Aircraft Tracking, allows for the tracking of important key performance indicators from dashboards, is a fully connected and mobile solution using Panasonic Toughpads and has allowed Pegasus to operate a paperless flight deck. Mehmet Akverdi, EFB Technical Admin, Pegasus Airlines Capt Korhan Celik, Boeing Type Leader, Pegasus Airlines 09:30-10:00 Airline Case Study: Lufthansa - Quick Reference App - Closing the Last Gap to a Paperless Cockpit DIGITAL FLIGHTDECK Deutsche Lufthansa has always been a pinoeer in the area of intelligent solutions for electronic documentation. The quick reference App represents the paradigm shift from a handbook to intelligent information. This case study will show you how intuitive and fast access to procedures and checklists is a key success factor for an interactive QRH solution in a multi-fleet environment. Peter Höhn, Manager Flight Operations Engineering, Lufthansa Uwe Goersch, Product Manager DocSurf Mobile, Lufthansa Industry Solutions 10:00-10:30 Airline Case Study: SWISS International Airlines - Flight Dispatch - Dynamic Slot Management in INNOVATION a Highly Regulated Environment This case study outline s SWISS s recent dispatch system upgrade to a dynamic slot management solution REGULATIONS designed to provide the airline with a fast and efficient solution should an aircraft be delayed or suffer a technical defect. SWISS operates in a highly regulated environment due to its geographical position in the centre of Europe and limited infrastructure at its Zurich hub and you will see how the new solution overcomes these problems and enables the airline to quickly dispatch delayed aircraft, as well as integrating with other key flight operations systems. Joachim Grass, Project Manager Flight Dispatch, SWISS International Airlines Carson Marston, Principal Product Manager, Sabre 10:30-11:15 REFRESHMENT BREAK & EXHIBITION DEMOS - EXHIBITION HALL 11:15-11:45 Airline Case Study: KLM Cityhopper - The Digitization of Flight Operations Manuals and DIGITAL FLIGHTDECK Regulatory Compliance In this case study, KLM Cityhopper shows how it s sophisticated digital document management software system crucially helps to instil a culture of safety and compliance across the airline, allowing for the tracking of revision cycles and workflows in a digital format. You will see how the system is designed to centrally store all documents and manuals and allows ground crew to distribute the most up-to-date digital versions across multiple devices including EFB and Tablets ensuring pilots and cabin crew automatically receive fully updated flight manuals and documentation and enables them to find the information they require fast. Ferdinand van Zalen, General Operations Engineer, KLM Cityhopper Martin Lidgard, CEO, Web Manuals
5 Airline Case Study: Lufthansa CityLine - Electronic Technical Logbook (etl/elb) Lufthansa CityLine will go live with its Electronic Technical Logbook (ETL/ELB) solution in December INNOVATION CROSSMOS will then be integrated into the Lufthansa EFB. This case study outlines how CROSSMOS can ETL contribute to the modernization of the processes and to increase the environmental performance both in flight operations and in technology. Lufthansa CityLine will further point out the challenges of the project and how the Go-Live has been prepared. Gerrit Jasnowski, Project Manager Paperless Maintenance, Lufthansa CityLine Udo Stapf, CEO, CrossConsense 12:15-12:45 Pilot Training Developments: Evidence Based Training REGULATIONS Current requirements for initial and recurrent training of airline pilots are based on the risks that pilots faced fifty years ago flying the first generation of jet aircraft. Evidence Based Training (EBT) emerged from an industry INNOVATION consensus that a strategic review of airline training was necessary. The outcome of this review is a new system of training that aims to develop key pilot competences, rather than just to practice failure scenarios. ICAO and IATA have published guidance on EBT but operator s need to ensure that their training programmes comply with regulatory requirements. This presentation will introduce EBT, provide an overview of the latest regulatory developments and explain the next steps that operators need to take to implement EBT. Andrew McKechnie, Director, McKechnie Aviation 12:45-14:00 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL 14:00-14:30 Airline Case Study: SmartLynx Airlines - ipad EFB Project DIGITAL FLIGHTDECK In this case study, SmartLynx Airlines outline their successful ipad EFB project including looking at the sophisticated software platform covering a full suite of operational planning and calculation modules used by EFB flight crew throughout all phases of flight. the case study also focuses on what s next for the project including ipad AID integration and other developments. Steinar Sveinsson, EFB Project Manager, SmartLynx Airlines Jens Pisarski, COO, International Flight Support 14:30-15:00 Airline Case Study: Lufthansa Cargo - Using a modern wind uplink system INNOVATION Lufthansa Cargo have been trialling a modern wind uplink system. This presentation outlines the results and shows how having accurate and live wind data available to pilots during flight can impact efficiency and lead to FUEL significant fuel savings. You will see how this data is made available to the pilots via their FMS. Bjorn Ostertag, Head of Punctuality and Fuel Management, Lufthansa Cargo 15:00-16:00 REFRESHMENT BREAK & SOFTAWARE DEMOS - EXHIBITION HALL 16:00-16:30 Operational Efficiency and IT Systems Keynote: Benchmarking current Flight Operations processes and IT Systems against industry standards and future projects OPS EFFICIENCY Airlines are focused on operating their aircraft and delivering their product and often lack the necessary resources to optimise flight operations processes. This presentation outlines how airlines can benchmark current processes and procedures against industry standards and future proof themselves against technological developments and upcoming changes in legislation related to tracking and data. Use of IT systems, fuel management and operational efficiency are analysed. Sander de Moor, EVP - Operations Efficiency, Aircraft Commerce Consulting Dean Stewart, EVP - Operations Systems, Aircraft Commerce Consulting 16:30-17:00 New Aircraft & Engine Products - Airline Case Study: Air Baltic - CSeries Operating Performance With the CSeries now flying for well over 1 year this presentation, given by Air Baltic looks at the aircraft s NEW AIRCRAFT operating performance. Is the CSeries performing and providing the airline with the expected results, such as reduced fuel burn. How is Air Baltic utilizing the streams of data and the aircraft s advanced connectivity solutions to benefit their operations? How challenging was it to prepare for delivery and what best practice advice is given to other airlines to make this a smooth process. Capt Gerhard Ramcke, Chief Pilot, Air Baltic
6 :00-17:30 EU Cyber Security Mandate - The threat of cyber attacks on airlines. The threat of cyber attacks on airline is an issue affecting aircraft and their avionics systems, the EFB / ETL REGULATIONS ecosystem, connectivity systems, airline IT systems and air traffic control. This presentation outlines the nature CONNECTIVITY of these cyber threats and the initial steps taken to thwart them. The impending EU Cyber Security Mandate is also discussed: how will this affect aviation? What can airline do to prepare for the mandate? Alex Cowan, CEO, RazorSecure 17:30-20:00 COCKTAIL RECEPTION & SOFTWARE DEMOS - EXHIBITION HALL
7 2017 DAY TWO Wednesday, 29th November :00-9:00 BREAKFAST, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL 09:00-09:30 ATM Enhancements Presentation: Trajectory Based Operation (TBO) and Flight and Flow Information for a Collaborative Environment (FF-ICE) REGULATIONS Trajectory Based Operations (TBO) is the paradigm change in ATM. It is achieved by sharing, maintaining and using a unique end-to-end trajectory for the flight which is a balance between optimising flight and network efficiencies. In thispresentation Eurocontrol provides the latest news on the TBO concept and especially on the first step; the implementation of Flight and Flow Informtion for a Collaborative Environment (FF-ICE/1). FF-ICE/1 will enable sharing of flight information, including the 4D trajectory, between aircraft operator and ATC. Henk Hof, Head of ICAO & Concepts Unit DATM/STR/ICC, Eurocontrol 09:30-10:00 ATM Developments Keynote: Data Link - what is required to comply in Europe, North Atlantic and North America REGULATIONS There have been some significant developments to Data Link over the past 12 months. This presentation will CONNECTIVITY outline these updates including RCP/RSP requirements over the North Atlantic, FANS 1/A+ proposals for the Mastricht area, roll out of DCLs and forthcoming en-route CPDLC in continental North America and an update on the implications to operators resulting from the ELSA report on CPDLC in Europe. The presentation will also provide best practice for airlines to gain the most advantage from these updates. Ian Gilbert, Avionics Consultant 10:00-10:30 Aviation and the Environment Keynote: An Introduction to CORSIA & Aviation s EU ETS s Future in Europe REGULATIONS In 2016 ICAO introduced a global MDM scheme in the form of the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) to address any annual increase in CO2 emisstions from international civil FUEL aviation. This presentation outlines what are the key features of CORSIA and what are the MRV rules likely to be and what are aircraft operator s reporting obligations. Secondly the presentation will cover the next phase of EU ETS for aviation starting in 2021 and if the European Commission see a co-existence of EU ETS and CORSIA byond Finally you will learn what airlines can do to prepare for compliance for both EU ETS and CORSIA. Guido Harling, CEO, ETSverification GmbH 10:30-11:15 REFRESHMENT BREAK & EXHIBITION DEMOS - EXHIBITION HALL 11:15-11:45 Airline Case Study: Ukraine International Airlines - How to implement a fuel preservation program FUEL using innovative software Ukraine International Airlines outlines its current position in terms of its fuel preservation project, what the airline want to ultimately achieve, how it has structured the project and how it involves and motivates all stakeholders and pilots. The case study also explains why using a software solution was necessary to help reach its goals and outline what other benefits the software provides. Andriy Kostyuk, Technical Pilot E-190, Ukraine International Airlines Sergey Zviryanskiy, Manager Flight Operations Engineering, Uktaine International Airlines 11:45-12:15 Airline Case Study: Lufthansa - Fuel Saving Project FUEL In this case study Lufthansa discuss the challenges and measure to improve fuel efficiency. The airline explain how to find new saving potential by using sophisticated post-flight analysis software and discuss how to choose the right fuel efficiency measures. Michael Lange, Fuel Efficiency Manager, Lufthansa 12:15-12:45 Weather Keynote: The Met Office - Modern Weather Forecasting and its impact on aviation In this presentation the Met Office UK outline the latest advances in weather forecasting and how this INNOVATION information can be utilized within aviation to drive operational efficiencies. It also outlines how pilots can OPS EFFICIENCY access the live data from the flight deck during flight. Lauren Reid, Aviation Business Development Manager, Met Office 12:45-14:00 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL
8 :00-14:30 Airline Case Study: Lufthansa - Upgrading to Next Generation Flightdeck Weather Awareness This case study follows Deutsche Lufthansa s journey of upgrading to next generation Flightdeck Weather EFB Awareness, by enabling Lido / eroutemanual to show inflight live-weather updates. You will learn about the CONNECTIVITY process and the benefits which the airline has enjoyed since their upgrade. Oliver Matz, Project Manager Inflight Weather, Lufthansa Dr. Patrick Wipplinger, Chief Product Owner, Lufthansa Systems 14:30-15:00 Latest Flightdeck Innovations: Wearable Devices - Enhanced Flight Vision System (EFVS) using wearable HUD INNOVATION This presentation explores the latest wearable developments in the flight deck and focuses on an enhanced flight vision system (EFVS). The technology supports the new FAA rule which enables significant operational credit to airlines operating using EFVS technology. The Wearable HUD, as part of an EFVS system, displays to the pilot high resolution enhanced video, synthetic vision and guidance symbols, on a high-transparency. Airlines operating under the new FAA rule will receive operational credit for dispatch to below the minima airport, relief from approach bn and enhanced vision operation all the way to landing. The wearable technology is cost effective and easy to install, which makes it an affordable solution to retrofit. Dror Yahav, Vice President Commercial Aviation, Elbit Systems 15:00-15:30 Solutions for Improving Ground Operations Efficiency OPS EFFICIENCY Ground operations can be a major contributor to flight delays, which can lead to dissatisfied passengers and additional costs for airlines. A number of technological solutions have been developed to improve the efficiency of ground operations and minimise delays. Some of these solutions are outlined in this presentation all designed optimise turnaround time and thereby improve rates of aircraft utilisation. Martin Harrison, Global Managing Director - Airlines, Aerospace and MRO, ICF 15:30-16:00 REFRESHMENT BREAK & SOFTAWARE DEMOS - EXHIBITION HALL 16:00-16:30 Rugged Mobile Devices in the Flight Deck: Myth Busting, Cost of Ownership and Connectivity Options CONNECTIVITY In this presentation Panasonic outline the options available to airlines using rugged mobile devices in the flight deck. Common misconceptions along with cost of ownership are discussed as well as case studies showing how airlines use their devices including connectivity and software solutions. Darren Munday, Aviation Sales Manager, Panasonic Toughbook 16:30-17:00 Global Flight Tracking with ADSB Technology (including space-based) and using flight tracking data CONNECTIVITY for analysis towards improving operational efficiency Current flight tracking uses different technologies and systems to assemble aircraft movement data and they FLIGHT TRACKING come with several limitations. Primary and secondary radars, land-based ADS-B and Wide Area Multilateration (WAM) are confined to line-of-sight surveillance in densely populated areas. Automatic Dependent Surveillance Contract (ADS-C) also has limited utility due to incomplete aircraft equipage and infrequent position update rates. With Global Space-Based ADS-B tracking, there will be complete and seamless tracking of aircraft movements across the entire globe including over polar, oceans and remote regions. You will learn how airlines can be instantly equipped to meet or exceed GADSS requirements and recommendations with no new avionics required. Additionally the presentation will focus on how to use flight tracking data for analysis towards improving overall operational efficiency. Max Tribolet, Business Development, FlightAware CLOSE OF CONFERENCE
9 Testimonials It is becoming THE event of the year, very important for us to participate in for information gathering and networking Deputy Director Flight Operations, Danish Air Transport I will be attending this conference next year Flight Operations Data Analysis Manager, Air Asia Very informative and relevant to the challenges faced by airlines today Aircraft Operations Support Systems Manager, easyjet Very noticeable maturity over the years. The event has become a great market place with good participation and turnout Deputy Chief Pilot B777, Singapore Airlines In general the given presentations opened my mind to improve things the way we were doing them IPAD & FSB Project Manager, Sky Airline This is a very informative and professionally presented program with very relevant discussion topic Operations, US Airways Well organised, very relevant to today s aviation needs. Presentations were well researched Manager, Planning & Records, Kenya Airways Excellent! Very useful information and case studies to help with our big transformations. Included issues very relevant to our job Flight Operations Engineering Specialist, Emirates The event was perfect. Providing information and updates for airlines on technology that is currently being developed. Good job! Operation Performance Analyst, Garuda Indonesia I was pleased to attend, the event gave me a great idea of the future of Flight Operations VP Business Development, Jordan Aviation Very impressed by the variety of vendors, their products and very high level of organization. The experience gained here is priceless EFB Administrator, Rossiya Airlines Real world experiences by operators implementing the technology Director of Technical Services, Lynden Air Cargo Great. I hope to attend next year. Very useful for my business Reliability Manager, Airbus Transport International
10 AIRLINE DELEGATE BOOKING FORM There are currently two VIP Registration options available for airlines to benefit from, which you can see below. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. Discounts are available if you can only attend for just one day. Contact us at the details below for more information. OFFER 1 VIP Option 1 includes 2 nights of accommodation at the, (Conference Venue) I wish to register: at Airline VIP Delegate Rate of Euro 315 TOTAL Euro (Number of Places required) Please mark which two nights accommodation you require: 27th Nov 28th Nov 29th Nov Aircraft Commerce will book your selected dates & send you confirmation. This Airline rate includes 2 nights; If you require additional nights, we can book these for GBP 115 per night (or EUR ), payable by you at checkout. Please send your additional requirements to claire@aircraft-commerce.com or susie@aircraft-commerce.com OFFER 2 I wish to register: at Airline VIP Airline VIP Delegate Rate of Euro 95 (Number of Places required) TOTAL Euro VIP offer 2 does NOT include complimentary accommodation For booking information, please click on the following link: *Please Complete additional registration forms to book further delegates. DELEGATE 1 Company:... Name:... Job Title: Tel:... DELEGATE 2 Company:... Name:... Job Title: Tel:... DELEGATE 3 Company:... Name:... Job Title: Tel:... *Please Complete additional registration forms to book further delegates. Invoice me Cheque enclosed (payable to NIMROD PUBLICATIONS LTD.). Visa Master Address for invoice... Cardholder s name Card No: Company VAT No. (essential if applicable)... Expiry Date Security Code There are currently two VIP Registration options available for airlines to benefit from, which are set out in the BOOKING FORM. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. Contact us to submit your BOOKING FORM, or for more information. Stephen Keeble: stephen@aircraft-commerce.com Tel: Fax: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at For Further information: stephen@aircraft-commerce.com
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