EXMAL (KUL/PEN MARKET FARES)

Transcription

1 EXMAL (KUL/PEN MARKET FARES) CONTENT PAGE GENERAL CONDITIONS 1-3 CATHAY PACIFIC AIRWAYS -, AND CLASS FARES - HONG KONG & TAIWAN 4 - JAPAN 5 - CHINA KOREA & SOUTH EAST ASIA 8 - NORTH AMERICA 9 - EUROPE & SOUTH WEST PACIFIC 10 - INDIAN SUBCONTINENT & MIDDLE EAST & SOUTH AFRICA 11

2 DOMESTIC ADD-ON *AOR/KBR/TGG/KUA/LGK/JHB/PEN/KCH/MYY/SBW/BTU/BKI v.v. must be booked on MH operated flights and no open dated is allowed for this MH sector. * All booking class (N/S/V/L/M/K/H/B/E/R/I/D/C) is permitted and to be in line with CX booking class for ticketing period till 31DEC17. * Only TWO domestic is permitted through out the entire journey, one for outbound and another one for inbound journey. * Stopover KUL is not permitted. * All destination in the faresheets (Except CX/** Joint Fares) applicable for domestic add-on. * First sector must be book on domestic point and issued in one ticket using CX/KA ticket stock. Any violation will result in agents being issued an ADM for the fare difference.

3 GENERAL CONDITIONS Others 1 System Fares Entries GDS Galileo (1G) Amadeus (1A) Abacus (1B) Booking Entries Fare quote: FDKULCAN13AUG/CX:P Itinerary Pricing: FQ.KUL<dep.city>/CCX:P Pricing for Child Pax: FQP1*C<Age>.<dep.city>/CCX:P Fare quote: FQDKULCAN/R,U/ACX Itinerary Pricing: FXP/R,U Pricing for Child Pax: FXP/RCHD,*PTC,U Fare quote: FQKULCAN13AUG-CX/MYR Itinerary Pricing: WPPNEG Pricing for Child Pax: WPPCNN - All Asia Pass: Abacus: N*CX ASIA PAS Amadeus: FQNCX:I128 Galileo: L@CX/GIGC*CX ASIA PASS Others - Oneworld Fares: Abacus: FQKULKUL/CTRW/C Amadeus: FQDKULKUL/ACX Galileo: FDKULKUL/CX-CTF 2 ADM The following malpractice will be subjected to ADMs: - Booking/Ticketing of wrong class, violation of ticket validity, mixed booking classes or coupon travel out of sequence. - Non-removal of HX/UC/UN/NO segments from active or cancelled PNR and failure to cancel unwanted PNR resulted wastage. - Passive segments created for ticketing which resulted duplicate CRS charges to CX - Abuse of the Married Segment logic. (Please refer Married Segment, Origin Destination Violation News in cxagents.com. - Create fictitious bookings including testing or training bookings that could block off CX/KA inventories in the live GDS environment. - Not observing the minimum connection time for onward flight and any other terms and conditions not adhered to 3 Ticket Coupon Sequence Usage Reminder - The air ticket is valid only for specific transportation as shown on the coupons, from the point of first departure via any agreed stopover/transit point to the final destination in a sequential order only. The ticket if used out of sequence will not be honored and will lose it validity. The carrier will not honor the passenger's ticket if the first flight coupon in the ticket itinerary has not been used. - Each flight coupon will only be accepted for carriage in the class of service specified therein on the date and flight for which flight reservations has been reserved. When flight coupon(s) is issued without a reservation being specified thereon, space will be reserved on passenger's application subject to the conditions of the relevant ticket fare and the availability of the class/space on the flight applied for. 4 Married Segment Control - Maried Segment Control (MSC) function has been introduced in July 07 to optimize control of CX inventory. Flights that are on-line connected, whether the segments are sold together or in separate, can be married or bundled by CX. - MSC is also applicable on CX/KA flight connection, before and after ticket issuance. a. Flight segments with less than 24 hours connection time will be automatically bundled. b. Any subsequent cancellation (e.g. Cancel part of the married segments, change segment date, change booking class etc.), both segments must be cancelled and rebooked simultaneously. c. Any MSC abuse may result in auto cancellation and full published fare ADM would apply. 5 Travel Document - Please ensure all names and genders are booked according to the actual name and gender stated in the passport. - Passport must have at least 6 months valid validity or more at time of departure. API (e.g. SSR DOCS) must be updated in relevant PNRs). - Cathay Pacific cannot be held liable for any expenses, reimbursement or refund of the air ticket(s) if passenger(s) are refused departure or entry due to non-compliance with the relevant government travel requirements. 6 Passenger Direct Contact Information - Please obtain passenger s mobile number and/or address to ensure passengers are kept informed of any schedule change to their flights booked and update booking with this information. Table below provides the GDS entries to send passenger contacts to CX or KA: GDS Booking Entries Abacus (1B) Amadeus (1A) Galileo (1G) 3OSI CX CTCM HKG PETER CHAN 3OSI CX CTCE HKG //HOME.COM OS CX CTCM HKG PETER CHAN OS CX CTCE HKG //HOME.COM SI.CX*CTCM HKG PETER CHAN SI.CX*CTCE HKG //HOME.COM Reissue/ Revalidation (DEFINITION) Following are the IATA definitions observed by CX/KA. These terms are used in the Penalty section of the fare notes. Please refer to the same in your respective GDS. Reissue Reissue is referring to any change to the original routing i.e. origin, destination or transit points in the itinerary. Hence Reissue is equal to. Revalidation Revalidation is referring to any change in the reservation date, flight number and subclass within the same or higher cabin, without any changes being made to the origin, destination or transit points in the itinerary. Hence Revalidation is equal to Rebooking. For CXKA - Some of the ticket fare conditions come with fixed flight/date limitation and flight/date change penalty conditions, such ticket when involved change would require to be reissue to newly booked date as long as there is no change being made to the origin, destination or transit points as per the original ticket. This reissue associated to the fare conditions of flight/date change with change penalty will be permitted due GDS is unable to auto revalidation fixed flight/date shown ticket. In order to collect the Rebooking / Reissue fee, EMD must be issued under RFISC 98F and the ticket must be REISSUE with any applicable fare/tax difference. 3

4 -, AND CLASS FARES REFERENCES - Log in to for latest updates. Policies & Procedures 1 Reservation Policies Advance Passenger/Crew Information (API) Advance Seat Reservation Booking and Ticketing Service Fee Name Change Policy No Reconfirmation Policy No Show Policy CX/KA Policy for Effective Use of GDS Oneworld Designator is *O Direct Access CX Flight Availability OSI for CX VIP/CIP Extra Seat Passenger Gender in PNR GDS Guidelines for Obtain Availability Passenger Name Must Match Name in Passport Group Booking Remember to Provide FFP Number How to remove HX/NO/UN/UC segments from GDS Seating Arrangements for New Aircraft HX Policy Segment Sell Relected After Flight Boardpoint Importance of Providing Flight Details to Passengers SSR MAAS Message with Description Input of SSR PSPT for CX KR,NZ,US,UK,CA,CN sevices Supplementary Information London Courtesy Limousine Service Types of GDS Availability Minimum Connection Time - KA,MU,CZ,CA Use of Live CX Flights for Training Purposes 2 Ticketing Policies 100% ET Policy ET Reminder AD75 ET Revalidation CRS E-Ticketing FAQ ET Void CRS ET Summary Interline ET Agreement CX/KA Interline ET for Travel Agent Lost Tickets ET Display PTA ET Exchange Refunds ET Extra Seat Revise CX Fuel Surcharge E-Ticket Check-In Procedure Ticket by Mail E-Ticket Destinations Ticket Deadline Handling of CX/KA PNR E-Ticketing Manual for Travel Agents Ticket Number Notification ET Issuance Ticket Pick Up ET Refund Ticket Verification 3 Baggage Cabin Baggage Local Baggage Policy Excess Baggage Charges Points to Note on CBBG Request 4 Passenger Assistance Blue Lane Medical Meals Cake and Champagne Peanut Allergy Children Meals Religious Meals Electronic Travel Authority (ETA) Special Meals Fast Track STPC 5 Special Passenger Handling AIDS Passengers Medical Case Ambulance Case Pregnant Women Blind and Visually Impaired Passengers Refused Landing Passenger (RLP) Breathe Aid Pax Seamen Children and Infant Skychair Deaf and Dumb Passengers SSR of Infant Deep Vein Thrombosis (DVT) Stretcher Passengers Deportee Unaccompanied Minors Extra Oxygen Passengers VIP & CIP Frequent Travellers Medical Card Wheelchair Passengers Log in to for latest updates. For Asiamiles members flying on CX/KA flights, member will earn Asia Miles based on the cabin and fares class travel as below. - First Class (F, A) = 150% of actual miles flown - Business Class (J, C, D or I) = 125% of actual miles flown - Premium Economy Class (W, R or E) = 110% of actual miles flown - Economy Class (Y, B, H, K, M, L, V) = 100% of actual miles flown - Economy Class* (S, N or Q) = 25%* of actual miles flown. 2

5 Ticket on CX-160 or KA-043 By CXKA Appointed Agents only. C D I R,or B E, or H B H K M L V S N Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAACRMY NAACRMY Rebooking Fee* MYR800 MYR1200 MYR500 MYR650 - NO SHOW No show - (On post departure of - NO SHOW MYR600 - NO SHOW MYR - NO SHOW MYR MYR600 MYR400 MYR400 PLUS MYR schedule flight on change fee) PLUS REBOOKING FEE PLUS REBOOKING FEE PLUS REBOOKING FEE REBOOKING FEE MYR600 MYR150 MYR300 MYR400 MYR700 MYR1100 MYR1700 MYR800 MYR950 MYR900 - NO SHOW - NO SHOW MYR650 No show - (On post departure of - NO SHOW MYR600 - NO SHOW MYR - NO SHOW MYR - NO SHOW MYR600 PLUS MYR400 PLUS MYR400 PLUS - NO SHOW MYR PLUS CANCELLATION FEE schedule flight on cancellations/refund) PLUS CANCELLATION PLUS CANCELLATION FEE PLUS CANCELLATION FEE CANCELLATION FEE MYR300 CANCELLATION CANCELLATION MYR300 FEE MYR1100 MYR450 MYR600 FEE MYR300 FEE MYR700 Cancellation PENALTY Before Departure After Departure* Cancellation Penalty MYR800 + Refund Admin Fee MYR300 No Refund Refund Admin Fee MYR300 Refund Admin Fee MYR300 Cancellation Penalty MYR400 + Refund Admin Fee MYR300 No Refund * Refund value after departure will subject to where there would be residual fare value left after the sector(s) flown plus deducting the applicable refund fee. MAL1002FF500 Rebooking Notes* To avoid no show, all changes must be made prior to the ticketed flight/date (At least 2Hours prior to departure). Subject to rebooking fee per ticket per transaction (if applicable). Change of seasonality / validity / booking class is permitted under the same fare sheet (version) ~ - Lower to higher fare : Subject to applicable fare difference. - Higher to lower fare : Any residual value is non-refundable. En re journey must be confirmed. No open dated cket is allowed. Flight cancel & rebooking must be carry out simultaneously (ET must be Revalidate or Reissue accordingly) otherwise ticket will be deemed as refund cancellation. Please remind passenger to cancel the original flight before departure. Otherwise, No-show fee applied. Surcharge & PEY (E Class) Refer to individual faresheet One Way Fare ONE WAY FARE is permitted with 75% of the respective subclasses. Child Fare 75% of adult fare (Child Fare is NOT APPLICABLE for UM Service.) Infant Fare (No Seat) 30% of adult fare (Infant not occupying seat. Infant turning full 2 years old during travel period must book and issue child fare ticket. Open Jaw Original open jaw between KUL/PEN or destination open jaw is permitted on a half round trip basis, unless specific open jaw routing(s) is/are stated in the individual fare sheet (Eg: 1/2 EXKUL + 1/2 EXPEN) Fares may be combined on a half round trip basis to form single or double open jaw round or circle trip (Double open jaw is limited to ONE from point of origin and ONE at the point of turnaround. (SHORT HAUL region definition is between HKG/CHN/NEA/TW/KR/JP/SEA and LONG HAUL region definition is between NAM/EUR/SWP/MEIN/JNB). Mixed Class Mixed Class is permitted based on the following:- * Economy Class: N/S or V/L or M/K/H/B * Business Class: D/C * Mix Economy + Premium Economy Class: M/K/H/B and R * Mix Premium Economy + Business Class: R and D/C * Mix Economy + Business Class: M/K/H/B and D/C * Mixed booking class is NOT permitted for booking class I or E. * Mixed booking class by applying HALF ROUND TRIP fares (Example 1/2 expen+ 1/2 exkul) with the more restrictive validity and ticketing conditions apply. In the absence of PEY cabin in any CX flight, book H for E (H+E) or book B for R (B+R). In the absence of Business Class cabin in any KA flight, book on Y class for I/C/D fare. ( I+Y or C+Y or D+Y ) Mixed Class Examples a) KUL (on K class) CX HKG (on K class) KA PUS (on M class) KA HKG (on M class) KA PEN MH KUL. (1/2 exkul+ 1/2 expen+ MH add-on) Ticket Endorsement (Conditions to be shown on Ticket) Stopover/Transfer b) KUL (on R class) CX HKG (on B class) KA PUS (on B class) KA HKG (on R class) CX KUL. c) KUL (on C/D class) CX HKG (on Y class) KA PUS (on Y class) KA HKG (on C/D class) CX KUL. For S/N Class = VLDCXKAFLDTESHW.REBKRM300NOSHWRM.NONEN/RR/RF/TKT TC APPLY For V/L Class = VLDCXKAFLDTESHW.REBKRM150NOSHWRM.NONEN/RR/RF/TKT TC APPLY For M/K/H/B Class = VLDCXKA/NONEND/RR/RFN.NOSHWRM/TKT TC APPLY For R Class = VLDCXKA/NONEND/RR/RFN.NOSHWRM400/TKT TC APPLY For E Class = VLDCXKAFLDTESHW.REBK400NOSHWRM400.NONEN/RR/RF/TKT TC APPLY For D/C Class = VLDCXKA/NONEND/RR/RFN.NOSHWRM600/TKT TC APPLY For I Class = VLDCXKAFLDTESHW.REBK600NOSHWRM600.NONEN/RR/RF/TKT TC APPLY Refer to respective Fare sheet. Ticketing Deadline Normal GDS ticketing deadline. UM Service Apply 100% of adult fare plus UM service fee & valid on CX/KA Own Operating Flights only. Applicable from M,K,H,R,C,D fare classes. Remarks / Important Notes Refund Admin Fee MYR300 Refund Admin Fee MYR300 Refund Admin Fee MYR300 Refund Admin Fee MYR300 (If interline sector is involved, UM fare application / service fee will subject to the requirement of individual airline.) 1. Fares EXCLUDE HK Security Charge (Q surcharge), all other applicable airport taxes and other surcharges. 2. Flight schedules are subject to change. Please refer to your CRS for latest update and keep your customers informed on any update. 3. For details regarding mileage accrual, please refer to 4. Entire journey must be confirmed. No open dated/waiting list ticket is allowed. Flight cancel & rebooking must be carry out simultaneously (ET must be Revalidate or Reissue accordingly) otherwise ticket will be deemed as refund cancellation. 5. No Child/Infant discount is applied for rebooking/no-show/cancellation/handling fee and other charges. 6. Ticketing agreement (IET) with CX/KA between operating carrier of individual interline must be observed. 7. Departure date of the first outbound sector determines the fare for the entire journey. 8. Higher fare is permitted for travel in lower fares seasonality. 9. To be accepted for travel, all tickets must be used in full and in the correct sequential order of the coupons. 10. Rates are subject to change without prior notice. 11. EXST request can only apply K class fares and above for Economy seat. PEY & class seat apply full publish fares. Cancellation Penalty MYR150 + Refund Admin Fee MYR300 Cancellation Penalty MYR150 + Refund Admin Fee MYR300 Cancellation Penalty MYR300 + Refund Admin Fee MYR300 No Refund 3

6 ATPCO pricing applied. PEN KUL KUL/PEN *Peak dates updated 02NOV17. Peak period (base from departure date from MAL) : 23NOV-31DEC17, 15FEB-19FEB18, 16MAR-21MAR18, 08JUN-19JUN18, 17AUG-22AUG18, 07SEP-14SEP18 0/3M 0/1Y 0/6M 0/1Y 0/6M 0/3M ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY HONG KONG 4,420 3,330 2,930 2,400 2,100 1,800 1,500 1,220 1, ,600 3,600 2,950 2,700 2,400 2,150 1,850 1,550 1, 1, TPE 3,700 3,100 2,500 2,300 2,150 2,000 1,800 1,500 1,300 1, TPE 4,200 3,500 2,700 2,850 2,600 2,400 2,100 1,800 1,500 1,300 1, RMQ/KHH -RMQ/KHH Peak Surcharge no charge no charge no charge Rebooking Fee* No Show TAIWAN STOPOVER HKG (Zone : TAIWAN) Inbound 4,500 0/1Y 4,000 MAL1002FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. 3,500 not permitted 3,200 3,000 2,700 2, 2,050 1,800 1,550 1, Free one-way inbound Bothway stopover is subject to MYR100 surcharge. 4

7 ATPCO pricing applied. PEN KUL KUL/PEN *Peak dates updated 02NOV17. Peak period (base from departure date from MAL) : 23NOV-31DEC17, 15FEB-19FEB18, 16MAR-21MAR18, 08JUN-19JUN18, 17AUG-22AUG18, 07SEP-14SEP18 ZONE JAPAN Journey CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY TYO/KIX/NGO/ 6,800 5,500 4,500 3,900 3,500 1,800 1,550 1, 3,300 3,100 2,700 2,400 2,100 FUK/OKA 8,200 7,000 6,400 4,000 3,700 1,900 1,700 1,500 CTS Code (*TYO/KIX/NGO only) 11,100 10,100 6,500 5,800 5,200 4,700 4,100 3,500 3,100 2,700 2, ADD-ON KUL/ ICN/PUS-TYO/ KIX/NGO**, TPE-ICN/PUS-TYO/ KIX/NGO, ICN/PUS-TYO/ KIX/NGO-TPE 4,455 Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG Inbound Free one-way inbound or "CTS no RBD(I)" Bothway stopover is subject not permitted to MYR100 surcharge. 2,100 STOPOVER TPE per sector Travel between TYO-TPE v.v.,kix-tpe v.v.,ngo-tpe v.v.,fuk-tpe v.v. on CX operated flight 550 per way 450 per way 450 per way 450 per way MAL1002FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY2017. * Journey - OKINAWA (OKA), NO STPC will be provided. * Operating flight - ICN/PUS-TYO/KIX/NGO v.v. must be booked on JL operated flights. No open dated is allowed for this JL sector. - maximum one stopover in TPE is permitted for the entire journey. 5

8 ATPCO pricing applied. PEN KUL KUL/PEN *Peak dates updated 02NOV17. Peak period (base from departure date from MAL) : 23NOV-31DEC17, 15FEB-19FEB18, 16MAR-21MAR18, 08JUN-19JUN18, 17AUG-22AUG18, 07SEP-14SEP18 ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY CHINA PVG/SHA 4,700 4,100 3,550 3,300 3,100 2,900 2,700 2, 2,050 1,800 1,600 1,250 1,080 PEK/CTU/FOC/HGH/XMN (R/B and E/H class only applicable for PEK) CAN/CGO/CSX/ HAK/KMG/ KWL/NGB/ NKG/SYX/TAO/ WUH/ WNZ/XIY/*NNG 5,800 4,900 4,100 3,750 3,500 3,300 2,800 2, 2,050 1,800 1,600 1,400 1,300 5,800 4,800 3,800 3, 2,850 2,450 2,050 1,800 1,550 1, 1,150 SHA(PVG)/PEK/CAN/ XMN/FOC/HGH/*NNG 4,700 3,900 3, 3,050 2,850 2,650 2,150 1,850 1,650 1,450 1,300 1,150 1,000 NKG/TAO/CGO/SYX/HAK/ KWL/CSX/CTU/XIY/KMG/ 5,800 4,800 3,800 3,300 2,850 2,450 2,050 1,800 1,550 1, 1,150 WUH/WNZ/NGB Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG Inbound Additional fare RULES (please see pagge "General PAB Fare Conds" * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY2017. * Operating flight - For HKG - CKG/DLC/TSN, permit to book KA1*** or CA 3digit for V,L,M,K,H,E,R,C FARES. - For HKG to rest of the China cities valid on CX/KA 3 or 4 digits own operated flight. * New service to NANNING (NNG) from 08JAN2018. not permitted MAL1002FF500 Free one-way inbound or outbound Bothway stopover is subject to MYR100 surcharge. 6

9 ATPCO pricing applied. PEN KUL KUL/PEN *Peak dates updated 02NOV17. Peak period (base from departure date from MAL) : 23NOV-31DEC17, 15FEB-19FEB18, 16MAR-21MAR18, 08JUN-19JUN18, 17AUG-22AUG18, 07SEP-14SEP18 v.v: "CX/KA op" HKG-DLC/TSN/CKG v.v : "KA1*** or CX6*** op by CA" C D I R,or B E, or H B H K M L V S N CA OP (3 digit flight) C B M U H Q V - - ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY CHINA CHINA C D I R,or B E, or H B H K M L V S N * & inbound BLACKOUT DATES apply for TSN / DLC / CKG ( Class only): 15JUL-31AUG17, 25SEP-10OCT17, 16JAN-28FEB18, 15JUL-31AUG18 and 25SEP-30SEP18 Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG "TSN,DLC,CKG no RBD(I)" DLC/TSN/CKG -ULN v.v: "CX/KA op" or "CX6*** op by OM" (OM 3 digit flight not permitted.) ULN 12,715 8,725 Inbound 7,220 Additional fare RULES (please see pagge "General PAB Fare Conds" * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY2017. * Operating flight - For HKG - CKG/DLC/TSN, permit to book KA1*** or CA 3digit for V,L,M,K,H,C FARES. - For HKG - ULN, permit to book on CX6*** op by OM only. OM 3 digit flight not permitted. - For HKG to rest of the China cities valid on CX/KA 3 or 4 digits own operated flight. 5,000 4,200 3,650 3,150 2,650 2,250 1,900 1,650 1,450 1,300 Rebooking Fee (Where applicable) + Fare/Taxes difference 3,015 2,730 Free one-way inbound or Bothway stopover is not permitted subject to MYR100 surcharge. MAL1002FF500 6,070 5,440 4,925 3,770 3,485 7

10 ATPCO pricing applied. PEN KUL KUL/PEN Peak period (base from departure date from MAL) : 23NOV-31DEC17, 15FEB-19FEB18, 16MAR-21MAR18, 08JUN-19JUN18, 17AUG-22AUG18, 07SEP-14SEP18 *Peak dates updated 02NOV17. ZONE KOREA SOUTH EAST ASIA Journey CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY (*ICN only) 4,500 4,200 3,700 3,500 3,000 2,500 2,100 1,800 1,500 1,200 ICN/PUS/CJU 7,100 6,100 4,800 4,400 4,100 3,800 3,600 3,100 2,600 2,200 1,900 1,650 1,400 Code HAN/SGN/DAD/CEB/ MNL/CRK/PNH/REP Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG Inbound Free one-way inbound STOPOVER TPE per sector For travel between ICN-TPE v.v. on CX operated flight 5,915 MAL1002FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY ,855 4,200 not permitted 4,000 3,900 3,795 3,265 2,735 2,365 1,995 1,725 1, Bothway stopover is subject to MYR100 surcharge. 8

11 ATPCO pricing applied. PEN KUL KUL/PEN Peak period (base from departure date from MAL) to North America : 8JUL-10SEP17, 21NOV-31DEC17, 1JAN-29JAN18, 8JUL-31AUG18 ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY NORTH AMERICA 31,000 21,000 17,500 10,000 8,000 7,200 6,400 5,870 5,150 4,850 4,200 3,900 NYC/BOS/ORD 32,000 22,000 19,000 10,300 9,000 8,300 7,700 6,800 6,400 5,750 5,250 4,750 4,250 24,500 17,300 14,800 8,300 6,700 6,150 5,550 4,950 4,450 3,950 3,500 3,100 LAX/SFO 26,500 20,600 18,600 9,400 8,000 7,800 7,000 6,400 5,800 5,200 4,600 4,200 3,900 YVR YYZ 26,000 17,500 15,500 Peak Surcharge no charge no charge no charge Rebooking Fee* ,000 23,500 20,000 11,500 9,200 9,050 8,850 8,050 7,250 STOPOVER HKG Inbound "CTS no RBD(I)" not permitted 10,100 8,300 8,100 7,630 6,930 6,230 5,680 5,130 4,530 6,650 6,050 5,450 4,080 4,900 Free one-way inbound or Bothway stopover is subject to MYR600 surcharge. STOPOVER YVR (JFK-YVR) per sector Travel between JFK-YVR on CX operated flight is permitted in both direction MAL1004FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. * Operating flight - CX888 - HKGJFK and CX889 - JFKHKG flights are operated via YVR. (CX888/889-Canada Transit Visa required for Malaysia Passport Holder) Important: Malaysian passport holder requires Canadian Transit Visa when booked to travel on the above flights. ** In the event of CX reschedule, CX codeshare (CX17**) may be book for immediate connection purpose. For example: CX1726/CX870, CX1724/CX872, CX1728/CX872, etc

12 ATPCO pricing applied. PEN KUL KUL/PEN Peak period (base from departure date from MAL) to Europe: 8JUL-10SEP17, 21NOV-31DEC17, 1JAN-29JAN18, 8JUL-31AUG18 Peak period (base from departure date from MAL) to South West Pacific: 1JUL-31JUL17, 21NOV-08DEC17, 19DEC-24DEC17, 1JAN-31JAN18, 1JUN-31JUL18 ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY EUROPE AMS/BCN/CDG/DUS*/ FCO/FRA/LON/MAD/ MAN/MXP/ZRH/ CPH*/BRU*/DUB* 20,150 15,000 12,500 9,650 7,550 7,300 7,150 6,450 5,500 4,750 4,000 3,480 3,080 SOUTH WEST PACIFIC ADL/BNE/CNS/ MEL/SYD 11,230 9,105 6,800 4,680 4,570 4,150 3,600 3,100 2,650 2,250 1,900 KUL/ PER 11,015 8,895 6,590 4,450 4, 3,950 3,400 2,880 2,450 2,050 1,700 AKL/CHC* 12,300 10,150 7,800 5,690 5,580 4,750 4,200 3,650 3,250 2,800 2,500 Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG Inbound Free one-way inbound MAL1004FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY2017. * Operating flight - Seasonal service to CHRISTCHURCH (CHC) from 01DEC17-28FEB18. - Seasonal service to Barcelona (BCN) from 02JUL - 28OCT17. * Suspension of Dusseldorf (DUS) service from 25MAR2018. * New seasonal service to Copenhagen (CPH) from 02MAY-12OCT2018. * New service to BRUSSELS (BRU) from 25MAR2018. * New service to DUBLIN (DUB) from 02JUN2018. not permitted 10 Bothway stopover is subject to MYR600 surcharge.

13 ATPCO pricing applied. PEN KUL KUL/PEN Peak period (base from departure date from MAL) to Europe: 8JUL-10SEP17, 21NOV-31DEC17, 1JAN-29JAN18, 8JUL-31AUG18 Peak period (base from departure date from MAL) to South West Pacific: 1JUN-31JUL17, 21NOV-08DEC17, 19DEC-24DEC17, 1JAN-31JAN18, 1JUN-31JUL18 ZONE Journey Code CAARRMY DAARRMY IAARRMY RAARRMY EAARRMY BAARRMY HAARRMY KAARRMY MAARRMY LAARRMY VAARRMY SAARRMY NAARRMY FIJI NAN 13, 11,250 8, 6,200 6,100 5,250 4,750 4,200 3,800 MIDDLE EAST SOUTH AFRICA INDIA DXB/BAH/DOH/TLV 17,625 12,320 8,500 7,200 5,300 4,785 4,360 3,830 3,300 2,875 2,450 2,130 KUL/ JNB 20,010 18,335 7,700 5,580 5,475 5,050 4,520 3,990 3,565 3,140 2,825 BLR/BOM/CCU/CMB/ DAC/DEL/HYD/KHI/ KTM/MAA/MLE 11,400 9,250 4,550 4,100 3,580 3,050 2,600 2,200 1,850 Peak Surcharge no charge no charge no charge Rebooking Fee* STOPOVER HKG Inbound Free one-way inbound MAL1004FF500 Additional fare RULES * ONE WAY FARE is permitted with 75% of the respective subclasses. * Travel class - In the absence of Cabin on KA sector, please book on Y CLASS and business class fares will apply. - vv NO PEY service from 01MAY2017. * Operating flight - New service to TLV (ISRAEL) with effective 26MAR17. * Malaysia passport holder NOT PERMIT to enter ISRAEL (TLV). - Please book CX92** for HKG-DOH vv (Until Further Notice). not permitted 11 Bothway stopover is subject to MYR600 surcharge.