IH&RA, 51 rue Jean-Jacques Rousseau, Paris

Transcription

1 IH&RA 40th Annual Congress 5-9 December 2003, Cairo, Egypt JOIN US IN THE LAND OF THE SPHINX AND PHARAOHS Don t miss the exceptional educational programme and elegant high-profile social events which offer power-packed networking! Who should attend:! Chief Executives of National & International Hotel & Restaurant Chains and Associations! Independent Hotel & Restaurant Operators! IH&RA Worldwide Partners - Industry, Services & Supply Companies! International Hospitality Consultants! Industry Experts from Leading International Hospitality Educational Centres! Chief Executive Officers of International Organisations! International Consultants S E E W W W. I H - R A. C O M / E V E N T S F O R P R O G R A M M E IH&RA, 51 rue Jean-Jacques Rousseau, Paris

2 Each year, the IH&RA Congress welcomes hospitality leaders from around the world to study industry trends and developments. As we gather in 2003 to celebrate IH&RA's 40th Congress, and as we look back at all the successful Congresses of the past, it is remarkable to note one constant and recurring theme - change. The only constant in life is change, so it is said. This rings especially true as the worldwide hospitality industry has faced a series of new and difficult challenges in recent years. As crises have erupted around the globe, hotel and restaurants have had to rethink traditional models of management, operation and communication in order to thrive in these uncertain times. But, even more important than adapting to crises is the ability to anticipate and prevent them or, at the very least, favourably influence their outcome. What are the new and emerging risks? Can we be proactive in preventing them? How can the hospitality industry not only recover, but succeed in tapping new markets in a world marked by constant and rapid evolution? The IH&RA 40th Annual Congress will once again bring together international hospitality industry practitioners, consultants, and academics to study the enigma of Managing Through Rapidly Changing Times. And, in what better location than in the shadow of the sphinx and in the birthplace of civilization? We are pleased to welcome you to Cairo, one of the world s most dynamic metropolises, where a 2,000 year old past meets the present, at the centre of all routes leading to, and from, the three continents of Asia, Africa and Europe. Join us there! Eric E. Pfeffer, IH&RA President Dear IH&RA Members, It gives me great pleasure to extend a warm welcome to all guests, visitors and participants on the occasion of the IH&RA 40th Annual Congress to be held in Cairo, 5-9 December I am quite confident that all participants will enjoy Egypt s unique and rich tourism assets. Egypt is a peace-making nation that condemns all terrorist, fanatic and extremist acts all around the world. Egyptians are peaceful, friendly and enjoy a diversity of cultures and religions. They are always welcoming to their guests. Furthermore, Egypt is a safe and secure country enjoying political and social stability with not a single incident since November Extremist groups declared publicly that these acts of violence were wrong and will be forever abandoned. During the last five years, more than 25 million tourists have visited Egypt and their holidays were simply described as marvellous. Distinguished readers, let me assure you that through commitment and devotion of the entire Egyptian tourism industry, your expectations will not only be met, they will in fact be surpassed. Finally, I look forward to welcoming you all to Egypt, wishing you a wonderful, thrilling stay in our country and a successful IH&RA conference. Dr. Mamdouh El-Beltagui, Minister of Tourism

3 PROGRAMME AT A GLANCE * EDUCATIONAL PROGRAMME Friday, 5 December Chains Council Meeting Executive Committee Lunch National Associations Chief Executives (NACE) Forum & Chains Council Brainstorming Session Foundation for the Future Meeting NACE, Board & Chains Council Dinner on the "Scarab" river boat Saturday, 6 December Finance Committee Meeting National Associations Chief Executives (NACE) Forum Delegate Registration IH&RA Board of Directors Meeting Opening Ceremony & Show at the Cairo Marriott Hotel Guest of Honour: Dr. Mamdouh El Beltagui, Minister of Tourism of Egypt Get-Together Reception & Dinner at the Cairo Marriott Hotel Sunday, 7 December Welcome Message to Congress Delegates Educational Programme Managing Through Rapidly Changing Times: How Will Tourism Adapt to the Changing World Environment? Coffee Break & Table-Top Exhibition Responding to the Challenge: When Change Occurs, is it Business as Usual or Time for Someting Brand New? Lunch Experience Egypt: Visit to the Pyramids Dinner on the Banks of the Nile Monday, 8 December Experience Egypt: Cairo Museum & Old City Lunch Educational Programme Show Me The Money! - How to Attract the Astute Investor and Transform that Investment into Profitable Product Coffee Break & Table-Top Exhibition Venturing Into New Lands - Development Strategies in Changing Times Dinner at the Pyramids, Oasis of the Mena House Oberoi Tuesday, 9 December Educational Programme Investing in People: Changing Patterns in Hotel & Restaurant Careers and in the Global Travel Industry Coffee Break & Table-Top Exhibition Investing in Food: What's the Special of the Day? Lunch IH&RA General Assembly (restricted meeting) Afternoon free for non-general Assembly delegates Cocktail Gala Dinner Sunday, 7 December ! Keynote Address: Managing Through Rapidly Changing Times: How Will Tourism Adapt to the Changing World Environment? Recent world events - the combination of a worldwide economic downturn, terrorism activity, the Iraq War, and the SARS epidemic - have posed challenges to tourism as never seen before, shaking traveller confidence, changing consumer habits and transforming the very fabric of the industry. Society in the 21st century is faced with a wider and more globalised array of risks than ever before - not just ongoing terrorism and the rapid spread of disease from one continent to another, but also the effects of climate change, the widening gap between haves and have-nots and changing customer demographics. How will Tourism cope with these new risks? What is the role of travel advisories in guiding tourists' choice of destination? In these rapidly changing times, is it possible to forecast the short and longterm prospects for the global tourism industry and hospitality sector? What new strategies are needed to expedite recovery and to prove, once again, that tourism is resilient? Coffee Break & Table-Top Exhibition! Responding to the Challenge: When Change Occurs, is it Business as Usual or Time for Something Brand New? Can existing strategies be adapted to improve security, marketing, communications and operations in the face of known and emerging risks? How can this be done in the most cost-effective manner? Or, is it better yet to invest, rebuild and refocus on different business models? Are options like all-inclusive tourism, the key to future success and generating revenues? Saturday, 6 December SOCIAL EVENTS! Opening Ceremony & Show Cairo Marriott Hotel Guest of Honour: Dr. Mamdouh El Beltagui, Minister of Tourism of Egypt! Get-Together Reception & Dinner Cairo Marriott Hotel Built by Khedive Ismail as a guest Palace for the Suez Canal inauguration celebrations in 1869, this "Palace" housed European monarchs, including Empress Eugenie, wife of Napoleon III, and it was to be the venue of the first performance of Verdi's opera Aïda. In his desire to impress the European community, the Khedive made the estate open to visitors as part of a tour that continued on to the Pyramids of Giza via a long carriage way, linking the modern and ancient wonders of Egypt. * Provisional programme. Sessions and timings subject to change. Programme includes coffee breaks, lunches and dinners on 7, 8 & 9 December. See IH&RA s website for latest programme.

4 learning... learning... Monday, 8 December ! Show Me The Money! - How to Attract the Astute Investor and Transform that Investment into Profitable Product In just 3 years, the industry has undergone vast restructuring as hotels ave been bought and sold at a blink of an eye. Where is the money coming from? Who is providing it and why? What is the astute investor looking for? How can these investments be transformed into attractive, moneymaking product? Coffee Break & Table-Top Exhibition! Venturing into New Lands - Development Strategies in Changing Times Learn about development opportunities around the world and the emerging markets of the future. How have fundamental changes in the fabric of travel and tourism affected hotel development strategies? Which markets have opened, and which are suffering, specifically because of changes in the transport sector, with reduced air service to some destinations and increased service thanks to the emergence of budget airlines? Discover the reason behind new developments in the Middle East, Asia Pacific and Eastern Europe. Tuesday, 9 December ! Investing in People: Changing Patterns in Hotel & Restaurant Careers and in the Global Travel Industry Faced with the rise of Generation Y and its new ideas about hierarchy, how can the hotel & restaurant industry sector improve its image in order to attract and retain the brightest and best? How can current staff be made more customerfocused and productive? More generally, how can labour mobility be promoted to offset temporary labour shortages in some areas while others experience unemployment? Looking ahead, what are the overall migration patterns that will shape labour mobility in the future? Who are our employees of the future? Coffee Break & Table-Top Exhibition! Investing in Food: What's the Special of the Day? What are the new forces driving change in the foodservice industry and what are the emerging trends? What new opportunities and challenges are created as multi-national chains push into new markets? What improvements have been made to foodservice safety and restaurant design to balance security and comfort? What are the effective communication strategies for boosting brand image in the restaurant and catering sector? Register NOW & Save! culture... Register Today To Benefit from our Early Bird Rates! entertainment... Sunday, 7 December ! Experience Egypt: Visit to the Pyramids There are about 108 pyramids currently known in Egypt, many in a state of great disrepair and almost unrecognisable. Some were built as burial places for kings and others for queens. A pyramid also may have represented a stairway for the king to ascend to the heavens or a symbol of the primeval mound on which the sun god/creator was born. How the Egyptians managed the complex organisation of labour and the physical movement of large stone blocks is still a matter for debate. These spectacular monuments remain among the greatest wonders of the world. This will be an opportunity for you to visit those close to Cairo. Monday, 8 December ! Experience Egypt: Cairo Museum & Old City The greatest collection of Egyptian antiquities is, without doubt, that of the Egyptian Museum in Cairo. It is a place of true discovery. The museum's ground floor follows the history of ancient Egypt with some of the most important items from the time of the unification of Upper and Lower Egypt some 5,000 years ago. Among the many artefacts are the famous slate palette of King Narmer - one of the first documents of Egyptian history - as well as the treasures from Tutankhamun's tomb. The visit of the Old City will further provide you with an opportunity to experience the most exciting city in the Middle East, Cairo - a city of countless wonders.! Dinner at the Pyramids Oasis of the Mena House Oberoi Located in forty acres of lush jasmine-scented gardens, the Mena House Oberoi has enchanted distinguished guests ever since it opened in Though only a short distance away from the city centre, the Mena House Oberoi provides an oasis of peace and luxury. Indulge in a romantic candle-lit dinner at the Oasis with a magnificent view of the Pyramids. Tuesday, 9 December! Dinner on the Banks of the Nile 20.00! Cocktail, Conrad Cairo Hotel 20.30! Gala Dinner, Conrad Cairo Hotel

5 Congress Registration Form Please fax to IH&RA + 33 (0) Please photocopy this form to register more than one person Organised & Managed by DELEGATE REGISTRATION DETAILS Surname... First name... Job title... Company... Address... City... State & Zip code... Country... Telephone... Fax Web... Accompanying person Mr./Mrs./Ms. Surname & First name PRICING DETAILS (Prices per person in Euros - all taxes included) Early bird Registration Nb TOTAL COSTS ACTIVE DELEGATE Before 15 Oct. After 15 Oct. of persons All prices in IH&RA Member (direct) via member national association via member hospitality chain Non Member Accompanying person (unique price) 895 Voluntary Donation to the IH&RA Foundation for the Future: Other: Pay by American Express* & Enter to Win 1,000 in American Express Travellers Cheques! You could be the winner of the 1,000 prize to be drawn at the IH&RA Congress in Cairo!!!! *IH&RA Preferred Payment Partner PAYMENT (All payments must be made in Euros) By Credit Card : American Express Card Number Expiry Date VISA Eurocard/Mastercard Diners Card Holder... By Bank transfer to International Hotel & Restaurant Association Account number: Swift: BPARFRPP IBAN: FR Bank: Fortis Banque, rue des Pyramides, Paris - France By cheque / draft : Enclose cheque / draft for... Date... Signature... BANK CHARGES TOTAL IN CONDITIONS: Congress registration fees include all meals and events in the printed programme. Cancellations notified to IH&RA before 3rd November 2003 will be refunded less bank/credit card charges. For cancellation between 4th and 15th November 2003, 50% of fees will be forfeited. No refunds for cancellations after 16th November IH&RA Congress encourages all delegates to obtain personal insurance protection as IH&RA is not liable for any damage, loss (including personal injury, death and property loss) or expense occasioned by any act or omission of any supplier providing tour services, or any insurer or insurance administrator, or of any other person.

6 Hotel Booking Form Please fax to Cairo Conrad Group reservation saeed_megahid@hilton.com Tel Fax YOUR HOTEL IN CAIRO The Conrad Cairo offers an experience of luxury and style: situated by the Nile with 617 elegantly designed guestrooms, including 52 suites and 5 executive floors, an array of restaurants and bars, outdoor heated adult and children's swimming pools, the largest combined meeting facilities in Cairo for up to 1200 persons and a world-class casino. From the hotel, there is convenient access to local attractions including the Egyptian museum, Citadel, great pyramids and Sphinx. It is also close to the business district and next to the Arkadia Mall. CONRAD CAIRO, 1191 Corniche El Nil, Cairo 1121, Egypt. TRAVELLING TO EGYPT - EGYPTAIR Official Carrier IH&RA Congress delegates and registered accompanying persons will benefit from a 75% discount on first, business and economy class on Egypt Air, the Official Carrier of the 40th IH&RA Annual Congress (rates based on departure from Egypt Air gateway cities only). Please Contact Anna Öhrner, IH&RA (Tel +33 (0) Fax +33 (0) ohrner@ih-ra.com) for flight discount details. PASSPORT / VISA REQUIREMENTS A valid passport is required. Citizens from certain countries are required to obtain a visa for entry into Egypt. Terms and conditions for obtaining a visa vary according to nationality. You are advised to contact the Egyptian Embassy in your country. Please reserve the following. Rates include breakfast for one or two persons per room & all taxes. Price per night Nb of night Nb of persons All prices in USD Single Double room 96 USD..... x 96 USD Check-in date... Check-out date... TOTAL IN USD Surname... First name... Company... Address... City...State & zip code... Country... Telephone...Fax Web... Arrival date h... mn Flight n :... Departure date h... mn Flight n :... Airline company... CONRAD CAIRO Cancellation & Pre-payment Policy 15 days - 8 days cancellation prior to guest s arrival will result in a 50% cancellation fee on the total number of rooms and on the total number of nights. Less than 8 days cancellation prior to guest s arrival will result in a 100% cancellation fee on the total number of rooms and on the total number of nights. PAYMENT (All payments must be made in USD) I authorise the Conrad Cairo to charge the following credit card number as per the cancellation policy mentioned (see above right): American Express VISA Eurocard/Mastercard Diners Card Number Expiry Date Card Holder... Date... Signature...

7 PRE AND POST TOURS Take advantage of this Congress to Discover Egypt! Pre & Post Congress Tours proposed and managed by PCEO Division - EMECO Travel 2 Talaat Harb St Cairo, Egypt. Tel Fax ihra@emeco.com - Contact person: Mamdouh Saba, Director PCO Division Contact EMECO for full tour descriptions & registration! NILE ODYSSEY Nile Cruise Pre tour: 1-5 December 2003 Post tour: December 2003 COST PER PERSON: Per person in a single room Per person in a double room Per person in a triple room Package includes: 3 transfers in Cairo, 1 transfer in Luxor, 1 transfer in Aswan, 1 night at Movenpick Heliopolis or similiar on a bed & breakfast basis, 3 nights on Presidential Nile Cruise or similar on a food & beverage basis, including sightseeing. Package excludes: Egypt entry visa, tips & drinks, domestic airfares, any other item not mentioned above. Abusimbel / Aswan Pre tour ONLY: 1-5 December 2003 Day 1, 1 December 2003 Morning: Check in Aswan. Full day at leisure. Overnight in Aswan. Day 2, 2 December 2003 Morning: Visit Kalabsha Temple. Rest of the day at leisure while sailing to Wadi El Seboua. Day 3, 3 December 2003 Morning: Visit Wadi El Seboua. Afternoon: Sail to Amada & visit Amada. Overnight in Amada. Day 4, 4 December 2003 Morning: Sail to Kasr Ibrim. Overview Kasr Ibrim. Afternoon: Sail to Abu Simbel. Sound & light show in Abu Simbel. Day 5, 5 December 2003 Checkout from the cruise after breakfast. COST PER PERSON: Per person in a single room Per person in a double room Per person in a triple room Package includes: 3 transfers in Cairo, 1 transfer in Aswan, meet & assist in Aswan, 1 night at Movenpick Heliopolis or similar on a bed & breakfast basis, 2 nights on the Prince Abbas Nile Cruise or similar on food & beverage basis, including sightseeing. Package excludes: Egypt entry visa, tips & drinks, domestic airfares, any other item not mentioned above. ALEXANDRIA Pre tour: 1-4 December 2003 Day 1, 1 December 2003 Arrival meet & assist at Cairo international airport. Transfer to Movenpick hotel in Heliopolis. Overnight. Day 2, 2 December 2003 Breakfast in the hotel. Transfer from hotel to train station for the morning train from Cairo to Alexandria. Meet and assist at the train station, upon arrival to Alexandria. Transfer to hotel in Alexandria. Rest of the day at leisure. Overnight at the hotel. Day 3, 3 December 2003 Buffet breakfast in the hotel. Full day tour in Alexandria to visit the Greco Roman Museum, Catacombs, Pompeys Pillar, Alexandria library & Montazah gardens, including lunch. Day 4, 4 December 2003 Buffet breakfast in the hotel. Transfer from hotel to Alexandria to catch the train from Alexandria to Cairo. Meet & assist upon arrival at the Cairo train station. Transfer to hotel in Cairo. (See price per person under Alexandria Post Tour) ALEXANDRIA Post tour: December 2003 Day 1, 10 December 2003 Transfer from hotel to Cairo train station for the train to Alexandria. Upon arrival, meet and assist & transfer to Movenpick hotel in Alexandria. Rest of the day at leisure. Overnight. Day 2, 11 December 2003 Buffet breakfast in the hotel. Full day tour in Alexandria to visit the Greco Roman Museum, Catacombs, Pompeys Pillar, Alexandria library & Montazah gardens, including lunch. Day 3, 12 December 2003 Buffet breakfast in the hotel. Full day at leisure. Transfer from hotel to Alexandria train station to catch the train from Alexandria to Cairo. Meet and assist upon arrival at Cairo train station. Transfer to hotel in Heliopolis for an overnight or a day-use. Day 4, 13 December 2003 Buffet breakfast at the hotel. Transfer to Cairo international airport for final departure. COST PER PERSON FOR PRE & POST TOURS TO ALEXANDRIA: Per person in a single room Per person in a double room Per person in a triple room Package includes: 3 transfers in Cairo, 2 transfers in Alexandria, train ticket - first class (Cairo/Alexandria/Cairo), full day tour in Alexandria, including lunch, 1 night at Movenpick Heliopolis or similar on bed and breakfast basis, 2 nights at Sheraton Alexandria or similar on bed and breakfast basis. Package excludes: Egypt entry visa, tips & drinks, domestic airfares, any other item not mentioned above. RED SEA FANTASY SAHL HASHEESH Pre tour: 1-4 December 2003 Day 1, 1 December 2003 Arrival meet & assist at Cairo International Airport & transfer to a hotel in Heliopolis. Overnight in the hotel. Day 2, 2 December 2003 Breakfast in the hotel. Transfer from hotel to Cairo domestic airport for flight from Cairo to Hurghada (guests have to be at airport one hour before the take-off for domestic flights). Upon arrival at Hurghada, meet and assist at the airport & transfer to Oberoi Sahl Hasheesh hotel. Rest of the day at leisure. Overnight at the hotel. Day 3, 3 December 2003 Buffet breakfast in the hotel. Full day at leisure. Day 4, 4 December 2003 Buffet breakfast in the hotel. Tansfer from hotel to Hurghada airport for flight from Hurghada to Cairo. Upon arrival, meet & assist at the airport & transfer to hotel in Cairo. COST PER PERSON based on Oberoi Sahl Hasheesh Hotel: Per person in a single room Per person in a double room Per person in a triple room Package includes: 3 transfers in Cairo, 2 transfers in Hurghada (Apt - Sahl Hasheesh, Apt), 1 night at Movenpick Heliopolis or similar on a bed & breakfast basis, 2 nights at Oberoi Sahl Hasheesh Hotel on bed & breakfast basis at deluxe sea view suites. Package excludes: Egypt entry visa, tips & drinks, domestic airfares, any other item not mentioned above.

8 LAND OF TURQUOISE Sharm El Sheikh Pre-tour: 1-4 December 2003 Day 1, 1st December 2003 Arrival meet & assist at Cairo international airport. Transfer to hotel in Heliopolis. Overnight in hotel. Day 2, 2 December 2003 Breakfast in the hotel. Transfer from hotel to Cairo domestic airport for flight from Cairo to Sharm El Sheikh (guests have to be at airport one hour before the take-off for domestic flights). Upon arrival at Sharm El Sheikh, meet and assist at the airport & transfer to hotel in Sharm El Sheikh. Rest of the day at leisure. Overnight at the hotel. Day 3-3 December 2003 Buffet breakfast in the hotel. Full Day at leisure. Day 4, 4 December 2003 Buffet breakfast in the hotel. Transfer from hotel to Sharm airport for flight from Sharm El Sheikh to Cairo. Upon arrival at Cairo domestic airport, guests will be assisted at the airport & transferred to their hotel in Cairo. COST PER PERSON: Per person in a single room Per person in a double room Per person in a triple room Package includes: 3 transfers in Cairo, 2 transfers in Sharm El Sheikh, 1 night at Movenpick Heliopolis or similar on a bed & breakfast basis, 2 nights at Marriott Sharm El Sheikh or similar on bed & breakfast basis. Package excludes: Egypt entry visa, tips & drinks, domestic airfares, any other item not mentioned above. Post tour: December 2003 Day 1, 10 December 2003 Transfer from hotel to Cairo domestic airport for flight from Cairo to Sharm El Sheikh (guests have to be at airport one hour before the take-off for domestic flights). Upon arrival at Sharm El Sheikh, meet and assist at the airport & transfer to hotel in Sharm El Sheikh. Rest of the day at leisure. Overnight at the hotel. Day 2, 11 December 2003 Buffet breakfast in the hotel. Full day at leisure. Day 3, 12 December 2003 Buffet breakfast in the hotel. Full day at leisure. Transfer from hotel to Sharm airport for flight from Sharm El Sheikh to Cairo. Upon arrival at Cairo domestic airport, guests will be assisted at the airport & transferred to a hotel in Heliopolis for an overnight or a day-use. Day 4, 13 December 2003 Buffet breakfast at the Hotel. Transfer to Cairo international airport for final departure. PRE & POST TOUR CANCELLATION POLICY Cancellation must be made in writing and it will be effective on the day of receipt. More than 5 weeks prior to departure: full refund. 5 weeks to 21 days prior to departure: 75% of the amount will be refunded. 21 days to 14 days prior to departure: 40% of the amount will be refunded. Less than 14 days: no refund. EMECO cannot absorb bank and credit card charges. These charges will be added to tour payment total. FULL DAY TOURS (with lunch) Post tour: December 2003 Day 1, 10 Decemeber 2003 Transfer from the hotel to Cairo domestic airport for flight from Cairo to Hurghada (guests have to be at airport one hour before the takeoff for domestic flights). Upon arrival at Hurghada, meet and assist at the airport & transfer to Oberoi Sahl Hasheesh hotel. Rest of the day at leisure. Overnight at the hotel. Day 2, 11 December 2003 Buffet breakfast in the hotel. Full day at leisure. Day 3, 12 December 2003 Buffet breakfast in the hotel. Full day at leisure. Transfer from hotel to Hurghada airport for flight from Hurghada to Cairo. Meet and assist upon arrival at Cairo domestic airport, & transfer to hotel in Heliopolis for an overnight or a day-use. Day 4, 13 December 2003 Buffet breakfast in the hotel. Transfer to Cairo international airport for final departure. Egyptian Museum, Pyramids & Sphinx Egyptian Museum, Citadel, Mosques & Bazaars Pyramids, Sphinx, Memphis & Sakkara Day tour Alexandria Day tour Fayoum Day tour Ismailia Day tour Luxor by air HALF-DAY TOURS Egyptian Museum Half-day Memphis & Sakkara Old Cairo, Synagogue & Churches Pyramids & Sphinx Sound & Light at Giza Pyramids Pharaonic Village Dinner & Oriental Show Nile Cruise Dinner in Cairo Rates quoted per person in. Above rates for full day & half-day tours are inclusive of professional tour guide, transportation, entrance fees and tips, all government taxes. All rates are based on a minimum of 5 participants to run the tour. For full details on excursions, what is included in each tour, registration and conditions, please contact EMECO (see contact details on the pre & post tour registration form).

9 HOW TO REGISTER ❶Congress Registration Form Fax or mail to IH&RA Fax +33 (0) ❷ Pre & Post Tours For full details & registration, contact EMECO Travel Tel Fax ihra@emeco.com Registration form to be faxed to EMECO ❸ Hotel Booking Form Fax directly to Cairo Conrad Hotel ❹ Egypt Air Discount Please contact Anna Öhrner, IH&RA (Tel +33 (0) Fax +33 (0) ohrner@ih-ra.com) for flight discount details. NB: All delegate fees must be paid in full prior to the event. Pre & Post Tour Registration Form Please fax to Mamdouh Saba, Director PCO Division EMECO Fax Please photocopy this form to register more than one person Surname First name Job title Company Address City State & Zip code Country Telephone Fax Web PRE & POST TOUR PRICING DETAILS (All prices in - all taxes included) PRE / POST CONGRESS TOURS Cost per person x nb person Nile Cruise 1-5 Dec (sgl) 548 (dbl) 399 (triple) 381 x Dec (sgl) 548 (dbl) 399 (triple) 381 x Abusimbel/Aswan 1-5 Dec 2003 (sgl) 904 (dbl) 592 (triple) 573 x Alexandria 1-4 Dec (sgl) 418 (dbl) 336 (triple) 318 x Dec (sgl) 418 (dbl) 336 (triple) 318 x Sahl Hasheesh 1-4 Dec (sgl) 439 (dbl) 272 (triple) 228 x Dec (sgl) 439 (dbl) 272 (triple) 228 x 1-4 Dec (sgl) 356 (dbl) 256 (triple) 237 x Sharm El Sheikh Dec (sgl) 356 (dbl) 256 (triple) 237 x For details on half & full day tours, please contact EMECO directly. GRAND TOTAL PAYMENT (All payments must be made in Euros) By Credit Card : American Express VISA Eurocard/Mastercard Diners Card Number Expiry Date Card Holder... Date... Signature... PRE & POST TOUR CANCELLATION POLICY Cancellation must be made in writing and it will be effective on the day of receipt. More than 5 weeks prior to departure: full refund. 5 weeks to 21 days prior to departure: 75% of the amount will be refunded. 21 days to 14 days prior to departure: 40% of the amount will be refunded. Less than 14 days: no refund. EMECO cannot absorb bank and credit card charges. These charges will be added to tour payment total.

10 WELCOME TO CAIRO C airo, one of the world's most exciting and colourful cities, is delighted to welcome you to IH&RA's 40th Annual Congress. The largest city in Africa and the Middle East, Cairo was acknowledged as Umm Dunya or "Mother of the World" by medieval Arabs, "one of the half-dozen super-capitals - capitals that are bigger than themselves or their countries, the focus of the whole culture, an ideology or a historical moment". LEARN A three-day intensive educational programme, offering peer-to-peer information exchange for executives in hospitality and tourism. NETWORK & DISCOVER NETWORK... Take the work out of networking: interactive sessions and educational excursions help you maximise your networking opportunities with experts and industry professionals from around the world. IH&RA provides an unparalleled opportunity to expand your international business contacts. DISCOVER... Seize this unique opportunity to experience the culture and treasures of Egypt, your host country. EXHIBIT AT A SHOWCASE FOR HOSPITALITY PRODUCTS & SERVICES Save time and money by meeting hospitality executives from around the world in one place. The table-top showcase is an ideal focal point to maximise visibility with delegates. Don t be left out. Register today! Contact Anna Öhrner, IH&RA (Tel +33 (0) ohrner@ih-ra.com). INCREASE YOUR COMPANY VISIBILITY Have you ever wondered how you could become more involved in the IH&RA Congress programme and increase your organisation s profile within the hospitality industry? Sponsorship opportunities are now available for all IH&RA events. For more information, contact Anna Öhrner, IH&RA (Tel +33 (0) ohrner@ih-ra.com).