AIRPORTS AUTHORITY OF INDIA. Press Release

Transcription

1 AIRPORTS AUTHORITY OF INDIA Press Release New Delhi 19 th February, 2013 AAI & SITA held a Joint Press Conference to mark the implementation of Common Use Passenger System (CUPS), Common Use Self service (CUSS) Kiosks including Flight Information Display System (FIDS) at 25 additional airports to further improve the passenger experience which has already been successfully implemented at 13 AAI airports. Out of the 25 airports, the system has been implemented at Chennai and Kolkata Airports. 11 airports will be covered in Phase II and another 13 in Phase III; total implementation will be completed by mid 2013.As a long time perspective, the new facility will enable Any time Any where Check in. Speaking on the occasion Chairman, AAI Shri VP Agrawal highlighted the importance of Remote Connectivity in the country which is need of the hour. Chairman emphasized that the vendors shall not miss the time line as the ontime performance of projects is very important to AAI. All present appreciated AAI s efforts in this direction. Issued by Public Relations Department For details please contact : Shri GS Bawa, GM(PR), , No. 44/ Photo caption: Mr. VP Agrawal, Chairman, AAI and Mr. Hani El Assaad, President, Middle East, India & Africa SITA shaking hands immediately after unveiling the grid map of airport automation plan. Also seen in the picture are Mr. ManeeshJaikrishna, Vice President, India & Subcontinent SITA (extreme left) and Mr. GK Chaukiyal, Member (Ops), AA(extreme right).

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3 Notes to the Editors AAI PARTNERS WITH SITA TO FACILITATE PASSENGERS AT 25 INDIAN AIRPORTS THROUGH LATEST TECHNOLOGY Airports Authority of India upgrades to SITA s passenger management systems DELHI 19 February 2013 The Airports Authority of India (AAI) today announced that SITA, the global IT provider for the air transport industry, has been selected to equip 25 airports with its common-use passenger processing system to improve the experience of millions of passengers. This announcement follows the successful implementation of SITA s common-use passenger processing system at 13 AAI airports, which was part the first phase of airports modernization plan by AAI. All these 38 airports managed by AAI will now enjoy the benefits of improved check-in, boarding and new self-service facilities thanks to SITA s advanced technology. In this seven-year agreement, SITA will provide AirportConnect Open, the common-use passenger processing system which allows airports to maximize the use of check-in counters and gates. SITA will supply 700 workstations together with multiple common use self-service (CUSS) kiosks across the 25 airports, including at Chennai, Kolkata and Pune. Through shared use among all the airlines operating at the airports, SITA s CUSS kiosks offer multiple services to the passenger and will allow these airports to increase capacity during surges in traffic. This flexibility avoids the need to invest in fixed check-in areas. With the CUSS kiosks, SITA will provide an end-to-end managed solution complementing other airport check-in services available at the 25 airports. As part of the above agreement, SITA has ensured the readiness of these systems before the inauguration of the new integrated terminals at Kolkata and Chennai Airports so as to ease the transition of Airlines. For more than 50 million passengers that use these 25 airports annually, this means that they will enjoy more efficient check-in and boarding and have self-service kiosks available. V P Agrawal, Chairman, Airports Authority of India, said: This strategic partnership with SITA is part of our Airports Modernisation Plan which includes the new integrated airports in Chennai and Kolkata. We have identified these two airports as having great potential to become major hubs serving many international airlines. Working together with SITA we have devised a solution that provides India s airports with worldclass technology to provide flexibility to Airports and Airlines in enhancing passenger facilitation. We were pleased to agree a revenue-sharing model and are confident that this partnership with SITA will assist the future growth of Indian aviation.

4 Hani El-Assaad, SITA President, Middle East, India and Africa, said: SITA s long-standing role in India s aviation industry continues as we move forward with this seven-year agreement to supply world-class technology at 25 of the Airports Authority of India airports across the country. We look forward to developing the industry in line with global standards so that India s hundreds of millions of passengers that fly each year enjoy a world-class experience. ManeeshJaikrishna, SITA Vice President, India and Subcontinent, said: SITA is already working with the AAI on this implementation and passengers will begin to experience the benefits of this new technology at the integrated passenger terminals in This project by AAI includes the largest multi-airport implementation of passenger systems in the country and will bring benefits to all stakeholders including airlines and passengers. The selfservice check-in kiosks will improve passenger processing and customer service, while maintaining flexibility for airports and airlines. AAI manages and operates 126 airports including 16 international airports across India and now with this roll out SITA s technology will be used at more than 41 airports in India supporting the expansion and modernization of the country s infrastructure. The 25 airports included as part of this agreement are: Airport Chennai International Airport, Chennai NetajiSubhash Chandra Bose International Airport, Kolkata ShaheedBhagat Singh International Airport, Chandigarh Mangalore International Airport Devi AhilyaBaiHolkar (DABH) Airport, Indore Pune Airport Civil Airport Harni, Vadodara Veer Savarkar International Airport, Port Blair Jammu Civil Enclave, Jammu Jay Prakash Narayan International Airport, Patna Customs Airport, Bagdogra (Civil Enclave),Bagdogra Visakhapatnam Airport Civil Airport, Agartala Swami Vivekananda Airport, Raipur Imphal Airport BijuPatnaik Airport, Bhubaneswar Madurai Airport Raja Bhoj Airport, Bhopal Aurangabad Airport Dibrugarh Airport BIRSA MUNDA AIRPORT, Ranchi KushokBakulaRimpochee Airport, Leh Rajkot Airport Tirupati Airport SITA AirportConnect Open

5 Silchar Airport Notes to Editors: About SITA SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world s most extensive network, which forms the communications backbone of the global air transport industry. SITA s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more. With a customer service team of over 2,000 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services. SITA has two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems, the world's only IT company dedicated solely to air cargo. SITA also operates two joint ventures providing services to the air transport community: Aviareto for aircraft asset management and CertiPath for secure electronic identity management. SITA has been an active member in the Indian air transport community for over 60 years. SITA has been instrumental in bringing new technology to India and it has always been SITA s endeavor to assist the Indian Aviation revolutionize its operations and touch new heights. Today, we are involved in all aspects of air transport in India, from the cockpit to the baggage carousel, from airline operations to airport management. SITA is currently providing solutions to 41 airports out of 45 Indian airports which are earmarked for upgradation and all domestic and international airlines. SITA is one of the world's most international companies. Its global reach is based on local presence, with services for over 500 air transport industry members and 2,700 customers in over 200 countries and territories. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of US$1.517 billion ( 1.09 billion) in For further information go to About Airports Authority of India The Airports Authority of India (AAI) is an organization working under the Ministry of Civil Aviation that manages most of the airports in India. The AAI manages and operates 126 airports and 329 airstrips[1] including 16 international airports,[2] 89 domestic airports and 26 civil enclaves. Further information on AAI can be found at: