before you go Butlin s Skegness

Transcription

1 before you go Butlin s Skegness

2 BEFORE YOU GO... Hi Music Lover! Thanks for booking a Live Music Weekend at our Skegness resort. We can t wait to welcome you for three nights of live music, fun and frivolity, all beside the seaside! Whether you re coming back for a tried and tested weekender, or it s your very first time joining us, we thought you might have a few questions about what a Live Music Weekend is all about... Hopefully you ll find the answers within these pages, but if not then visit bigweekends.com/ beforeyougo or check out our Facebook page - it s a great way of getting clued up before you arrive. See you there! The Live Music Weekends Team WHAT S INSIDE 4 Getting to resort 5 Where to check-in 6 Our guide to a great weekend 8 On resort 10 The Spa in Skegness 12 Important Information 14 Resort map 2 /ButlinsLiveMusicWeekends /ButlinsMusic SHIIINE ON WEEKENDER BUTLIN S MINEHEAD ARENA

3 Getting to resort Getting to resort is pretty straightforward by car, bus or train. Once you re here there are different check-in points depending on which accommodation type you ve booked. Where to check-in When you arrive at the main entrance of our resort, just give us your booking confi rmation number and we ll let you know exactly where to go to check-in. You ll be met by our Welcome Team at your check-in area, where the lead guest of your party will be able to pick up the keycards. BY CAR BY COACH OR TRAIN EARLY BIRDS NIGHT OWLS Heading from the north or south, simply follow the A16 and then at the Partney roundabout, just past Spilsby, pick up the A158 to Skegness and follow the signs for Butlin s. On arrival you will be directed to the drive-through check-in where you will be able to collect your welcome pack. We ll then direct you to the closest car park. If you re travelling by coach your driver will bring you to the resort s main entrance where our friendly team will be on hand to greet you. If you re coming by train you ll fi nd there s a bus service between the station and our resort. Please ring our team prior to arrival on so we can ensure your welcome pack is ready for you at our walk-in check-in. You can arrive on resort from 1pm. Our drive-through checkin will be open as soon as you arrive so you can start enjoying your weekend straight away. CHECK-IN GUIDE WHEN TO ARRIVE WHEN TO CHECK-IN If you re arriving in the evening, at 7pm we move our check-in to Guest Services except for Gold guests, who can check-in at Gold Reception until 9pm. If you re arriving after 9pm, you ll be able to pick up your keys at the main entrance to the resort. WHERE TO CHECK-IN WHEN YOUR ACCOMMODATION WILL BE READY ROOM ONLY From 1pm South drive-through From 4pm BUTLIN S RESORT, INGOLDMELLS, SKEGNESS, LINCOLNSHIRE, PE25 1NJ 157 Louth A16 A153 A158 A16 A1031 Mablethorpe Aby Chapel St Leonards Alford A52 A158 A1028 Burgh Le Marsh Skegness A52 Gibraltar Point 10 MILES STANDARD APARTMENT From 1pm South drive-through From 4pm ALL GUESTS ARE WELCOME ON RESORT FROM 1PM SILVER APARTMENT From 1pm South drive-through From 4pm SILVER SELF-CATERING APARTMENT From 1pm North drive-through From 4pm GOLD APARTMENT From 1pm North drive-through From 3pm FAIRGROUND APARTMENT From 1pm South drive-through From 3pm SEASIDE APARTMENT From 1pm North drive-through From 3pm PREMIER CLUB From 1pm Same location by accommodation as above GROUPS OF 19+ From 1pm Discover Butlin s From 3pm Varies by accommodation 4 /ButlinsLiveMusicWeekends /ButlinsMusic /ButlinsLiveMusicWeekends /ButlinsMusic 5

4 Our guide to a great weekend We want you to have a brilliant weekend with us. To make sure everyone has the same great experience, these fi ve things are really important and will help to make sure you get the most out of your Live Music Weekend... ARRIVAL AND DEPARTURE TIMES You are welcome to arrive at Butlin s from 1pm on the day of your break, please check your confi rmation for details of when you can access your chosen accommodation. On Monday morning, you ll need to check out of your accommodation by 10am and leave resort by 11am. WE NEED THE NAME, DATE OF BIRTH, ADDRESS AND OF EVERYONE WHO S COMING WITH YOU, NO LATER THAN 48 HOURS AFTER BOOKING YOUR BREAK To ensure your safety and for everything to run smoothly on resort, we need the details for everyone in your party. The only way to send us these details is by simply logging into My Butlin s Account online - it will only take a minute! You also need to make sure everyone In your group brings some photo ID with them (passport or photo driving licence is fi ne). Failure to provide identifi cation if asked, will lead to refusal of entry. WILL A SECURITY DEPOSIT BE TAKEN? We want you to have a brilliant time with your friends on your break and we know that 99% of our guests are coming here to do just that. However, in order to protect our resort experience and accommodation from any excessive damage, a preauthorisation for payment may be requested upon your arrival at resort prior to check-in, for 100 per booking. This will be made via your debit or credit card. Your card will not be debited unless damage to your accommodation or our property is caused. FOLLOW THE FANCY DRESS GUIDELINES A big part of the fun on some of our breaks is seeing all of our guests in their incredible fancy dress outfi ts. We don t want to be the fun police but please remember, when planning your outfi ts, we have a wide range of team members and guests from all walks of life on our resorts and we d hate for you to offend anyone. All we ask is that you use your common sense when you are planning your costumes. Here are some pointers but please or call us if you re not sure: Avoid anything that can be seen as racially or sexually offensive Don t wear anything (including T-shirts) that has bad language on it Don t dress up as/celebrate someone who has committed a criminal act Don t use the Butlin s logo or brand on your outfi ts or T-shirts When you are on resort, if any of these guidelines are not met, our team will ask you to return to your accommodation and get changed. Also, we don t want you to feel uncomfortable on your break, so please see below the breaks where we welcome or advise against fancy dress: FANCY DRESS WELCOME We Love the 70s Absolute 80s 90s Reloaded, Ibiza Legends and On the Decks Back To The 2000s Soul Weekender Darts UK Open and Championship fi nals Madness House of Fun Weekender Disco Inferno Bootleg Ball Festival of the 60s Electric Dreams Weekender WE ADVISE AGAINST FANCY DRESS Legends of Soul Giants of Rock Great British Folk Festival Great British Alternative Festival Northern Soul Survivors Weekender Shiiine On Weekender Great British Rock and Blues Festival Rockaway Beach Cream Weekender ALCOHOL AND DRUGS POLICY We are committed to responsible drinking and will confi scate any excessive alcohol at the resort entrance or from your accommodation during your break and give it back to you at the end of the weekend. You may bring up to ml cans of lager, beer or cider or 6L of lager or cider in plastic bottles, or a 3L box of wine per person or one (maximum 700ml) bottle of spirit per person. You may bring this with you on arrival to the weekend only, there is no re-entry with alcohol. Please be aware that for licensing reasons only drinks bought in our venue bars may be consumed in our venues. Also, you cannot take drinks from one venue to another. We have a zero tolerance policy on drugs. Anyone found taking illegal drugs or any other illegal substance will be asked to leave our resort and will not receive a refund for any part of their break. ARE TOWELS INCLUDED IN MY ACCOMMODATION? Towels, irons and hairdryers are included in all accommodation apart from our Standard or Silver accommodation. Guests staying in Standard or Silver will need to bring these, or hire them on arrival at our Hire Shop ( 2 per day for 2 bath towels or 3 per day for 4 bath towels - a 10 refundable deposit is required). Don t forget to bring your own towels for swimming too! 6 /ButlinsLiveMusicWeekends /ButlinsMusic /ButlinsLiveMusicWeekends /ButlinsMusic 7

5 On resort Whether it s a quiet afternoon watching the match or cocktails at the start of a night out, Butlin s comes packed with bars, pubs and venues to guarantee you and your friends a weekend you ll never forget. CENTRE STAGE Centre Stage is a more intimate music venue providing the ideal setting for our live acts to get up close and personal with the crowd. REDS Fully equipped with the best sound and lighting equipment and plenty of bars, Centre Stage creates an atmosphere that s unrivalled. JAKS Featuring a range of music, Jaks is usually open the latest, and the place to go if you fancy something a bit different. HOTSHOTS SPORTS BAR If you love sport, head on over to Hotshots for some pool, ten-pin bowling and live sport on the big screen. BAR ROSSO Cocktails, coffee and everything in between, Bar Rosso is in the heart of the Skyline Pavilion and a great way to start off your evening. Places to eat and drink THE PUB & KITCHEN Enjoy some time out over a refreshing drink, a lovely meal or a delicious treat. It s all about fresh, quality ingredients and homemade delicious food. THE BEACHCOMBER INN A traditional pub with a terrifi c atmosphere serving pub food like it should be, including hearty breakfasts. FIREHOUSE GRILL The Firehouse is where fl avours rule the roost. We fl ame-roast only the juiciest British chicken combined with a tasty baste of your choice, from sticky BBQ to smoky garlic. LUDO S ITALIAN Our delicious menu features lots of traditional Italian dishes with ingredients sourced from Italy and local suppliers. Takeaway also available. ROCK & SOLE While you re by the seaside you can t beat some good old fi sh and chips. SOHO COFFEE CO. We ve teamed up with gourmet coffee expert SOHO Coffee Co. to bring you gorgeous food, healthy choices and 100% organic fairtrade coffee. SCOOP Enjoy a gelato ice cream from our ice cream parlour. BURGER KING Everyone loves the home of the fl ame-grilled Whopper. BAR ROSSO * See resort for venue opening times 8 /ButlinsLiveMusicWeekends /ButlinsMusic /ButlinsLiveMusicWeekends /ButlinsMusic 9

6 The Spa, Skegness The Spa Experience is very popular and we recommend you book in advance TO BOOK CALL O O Take some time to chill-out during your Live Music Weekend and pop into The Spa in Skegness. Take a swim, enjoy a reviving Atlantic Storm shower, relax in the Hydrospa, wake up with a cold drench, feel the burn in the gym, or treat yourself to a massage or facial. You ll be provided with a robe and towel for your stay, with complimentary tea, coffee and soft drinks served during your session. 2-HOUR SPA EXPERIENCE Hydrotherapy Pool Crystal Steam Room Traditional Sauna Cold Bucket Splash Atlantic Storm Shower 20m Swimming Pool Fitness Suite FROM JUST 18 PER PERSON 10 /ButlinsLiveMusicWeekends /ButlinsMusic CRYSTAL STEAM ROOM

7 Important Information Don t forget to bring your confi rmation or booking reference number with you. You ll need to show this to our friendly resort safety team at the front gate so that they can direct you to where you need to check-in, nice and speedily. You can fi nd this attached to your confi rmation , or view it in your account. HOLIDAY CONFIRMATION Please bring your booking reference number with you, you ll find it on your booking confirmation or letter. CHANGING YOUR BOOKING If you d like to add a dining package, upgrade your accommodation or see if our VIP packages are available on your Live Music Weekend, give us a call on before you arrive and we ll see what we can do to help. ENTERTAINMENT GUIDE, LINE-UPS AND STAGES Head to bigweekends.com/beforeyougo a few days before your break starts to download your Entertainment Guide with stage times, daytime activities and much more (we ll also you a link to the guide just before your break start date, if we have your address). As there are so many acts to see on all of our Live Music Weekends, we host live performances simultaneously across multiple indoor venues. Each of these has a capacity limit so be sure to check the times of the acts you want to see and arrive nice and early. There s plenty to see and do on a Live Music Weekend, with lots included in the price so it s worth taking a few minutes before you arrive to make a plan. PHOTO ID Don t forget everyone needs to bring photo ID, but if you re also lucky enough to look under 21, then remember your photo ID for the bar team. WRISTBANDS When you check-in each member of your party will receive a wristband inside your welcome pack. You need to wear these throughout the weekend to access all live music venues. Keep them safe as there s a 50 charge to get a replacement. EATING There are plenty of places to eat and drink on resort, so no need to worry about going hungry! If you have added one of our great value dining plans to your stay then you ll receive a dining card in your welcome pack. This will show you which restaurant you ll be eating your breakfast and evening meals in. Prefer to do your own thing? Our self-catering apartments come equipped with everything you need to rustle up that all important breakfast roll! TRAVEL INSURANCE An essential part of your weekend away and providing complete peace of mind, our travel insurance starts from 20 per unit of accommodation and covers cancellation, personal property, accident and much more. Visit bigweekends.com to fi nd out more. WIFI INTERNET To help you stay connected we now have resort, wide high speed WiFi coverage. You can log in for free with our Essential package or you can purchase Premium WiFi to use during your stay. Essential WiFi (free) Keep an eye on your s, send and receive messages, upload pictures to Instagram, update your Facebook status and browse the web until your heart s content, anywhere on resort (including inside your accommodation). Premium WiFi If you re someone who needs a super-fast connection for downloading large fi les or watching your favourite TV show on catch-up for instance, you can upgrade to our Premium WiFi. 3 or 4 nights 15, 7 nights - 25 for up to 4 devices. To upgrade, simply login from your phone when you arrive on resort and follow the instructions. ACCOMMODATION We re really glad you re staying with us but with lots of people on resort please be respectful to your neighbours. Not everyone has the same musical tastes so please don t play your music too loud or too late inside or outside your accommodation. Noise warnings can lead to you being asked to leave the resort... and we wouldn t want you to miss out on the fun! DRIVE SAFE We like everyone to stay safe so please observe the 10mph speed limit when driving on resort. Always use the designated areas. All vehicles and contents are left at the owner s risk and Butlin s can take no responsibility for loss or damage. All roads within the resort are subject to the Road Traffic Act in the same way as public roads. It is therefore an offence to be in charge of a motor vehicle whilst under the infl uence of alcohol or drugs. 12 /ButlinsLiveMusicWeekends /ButlinsMusic /ButlinsLiveMusicWeekends /ButlinsMusic 13

8 Caravan Village & Day Visit Entrance Seaside Village Lagoon Bay Skyline Pavilion 1 Day Visits Kiosk Original Chalet Pacific Wharf Starfish Quay 7 24 SKYLINE STAGE SKEGNESS Original Chalet The Keys Ocean Point Seaside Village Lagoon Bay 1 18 Skyline Pavilion Pacific Wharf Starfish Quay 7 24 Caravan Village & Day Visit Entrance Day Visits Kiosk 2 Entertainment & Leisure Shops Services & Amenities 1 Splash Waterworld 2 Crazy Horse 3 Reds 4 Green Baize Games Room 5 Jaks 6 The Spa 7 Go-Karts 8 Hotshots 9 Skyline Stage 10 Centre Stage 11 Cinema 12 Hire Shop 13 Newsbreak 14 The Supermarket 15 Discover Butlin s 16 Butlin s The Store 23 Lost Property/Guest Services 24 Resort Safety Restaurants & Bars 17 The Beachcomber Inn 18 Ludo s Italian Restaurant 19 Firehouse Restaurant 20 Coral Beach Restaurant 21 Coast Restaurant 22 The Pub & Kitchen Plus The Deck restaurant, The Yacht Club, Jellyfish Lounge, Rock & Sole, SOHO Coffee Co. and Burger King in the Skyline Pavilion (see inset map) North drive through check-in Drive through check-in for all guests staying in Gold, Silver self-catering and Seaside Village apartments. South drive through check-in Drive through check in for all Fairground Apartments, CENTRE STAG Standard guests and all Silver Dinner Bed and Breakfast guests and all guests in Rooms only. Original Chalet One of our original 1936 chalets is still present in Skegness and is now a grade II listed building.

9 Visit BIGWEEKENDS.COM Call Groups of 19+ call our specialist groups team Download the app /ButlinsLiveMusicWeekends /ButlinsMusic BTN4184/7675 SK0418